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Exterior view, Hilton Munich Park in Munich
Deluxe Suite - Guestroom, Hilton Munich Park in Munich
Exterior view, Hilton Munich Park in Munich
Lobby, Hilton Munich Park in Munich
Lobby, Hilton Munich Park in Munich
Swimming pool, Hilton Munich Park in Munich
Swimming pool, Hilton Munich Park in Munich

Removed from saved list

7.9

Very good

244 reviews

244 reviews

Housekeeping4
Breakfast2
View2
See map
See map

7.8

Very good

Location rating score

Very good location - 1.18 kilometers from city center
Parking
Available
Popular landmarks
Residenz
1.9 km
New Town Hall
2.3 km
Marienplatz
2.4 km
St. Peter's Church
2.4 km
Deutsches Museum
2.7 km
Closest landmarks
Kinderärzte im Lehel
160 m
Dr. Geisenhofer
170 m
Schallwiese
190 m
Plantagenwiese
270 m
HypoVereinsbank
360 m

Hilton Munich Park

Am Tucherpark 7, Bogenhausen, Munich, Germany, 80538 - See map

Make your best journey to Munich with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Bogenhausen part of Munich, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Marienplatz. Restaurant, fitness center and indoor pool are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hilton CleanStay

Clean and Ready for you

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Pets allowed

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Munich every 2 minutes on Agoda.com
Value for money7.7
Distance to city center6 km
Location rating7.8
Nearest airportSpecial Airport Oberpfaffenhofen (OBF)
Distance to airport24.1 km

Rooms available at Hilton Munich Park

Very good
Room comfort & quality

8

Executive Suite
...
  • Room size: 86 m²/926 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Queen Hilton Executiveroom
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Family Hilton Guestroom
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Vista Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
King Hilton Executive Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed and 1 king bed
Enter dates to see prices
King Hilton Guest Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Hilton Executive Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Deluxe Suite
...
  • Room size: 86 m²/926 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
King Executive Park View With Room
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
1 King Deluxe Park View
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hilton Munich Park offer dry cleaning services?

Yes! Hilton Munich Park features dry cleaning service that is available all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What measures does Hilton Munich Park take in terms of hygiene, safety, and cleanliness?

Hilton Munich Park fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with first aid kit, doctor/nurse on call, sterilizing equipment, and staff trained in safety protocol for further safety precautions and hygiene protocols.

What public parks are within range of Hilton Munich Park?

While lodging at Hilton Munich Park, cherish your early morning or evening walk at nearby park which include Nacktbadebereich 4: Schönfeldwiese, Garten des Georgianums, and ehemaliges Maffeigelände.

In which languages can Hilton Munich Park's employees communicate?

Hilton Munich Park can speak a total of 24 languages and supports well-known languages such as English, Spanish, and Mandarin Chinese for international vacationers, ensuring all travelers are well accommodated with all their needs in their desired choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What payment cards are supported at Hilton Munich Park?

Hilton Munich Park accepts up to 8, with payment card selections such as American Express, Visa, MasterCard, and Cash.

What is the typical rating that past Solo travelers' have given to Hilton Munich Park?

Verified solo travelers that have stayed at this property have given Hilton Munich Park an average rating of 7.8. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to Hilton Munich Park?

Past business travelers that have stayed at this property have given Hilton Munich Park an average rating of 7.5. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Hilton Munich Park?

Past couple travelers that have stayed at this property have given Hilton Munich Park an average rating of 7.7. You can look up on more in depth customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Hilton Munich Park?

Verified families with young children that have stayed at this property have given Hilton Munich Park an average rating of 7.9. You can look up more complete customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Hilton Munich Park?

Past families with older children that have stayed at this property have given Hilton Munich Park an average rating of 8.0. You can look into more thorough customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What people love about Hilton Munich Park

  • 8.4

    Excellent
    Cleanliness

    "Very clean and nice location."

    Basuki

    |

    July 18, 2022

  • 8.8

    Excellent
    Spaciousness

    "This hotel had the large room size needed for our family and was located in the English garden region so had lots of parks and walking trails around it."

    Jennifer

    |

    January 2, 2023

  • 8.8

    Excellent
    Breakfast

    "Great place to stay, breakfast was decent!"

    HYUN

    |

    March 8, 2023

Overall rating:

7.9

Very good
244 reviews
Cleanliness
8.4
Facilities
7.8
Location
7.8
Read all reviews >
More about Hilton Munich Park

More about Hilton Munich Park

Experience Luxury and Comfort at Hilton Munich Park

Nestled in the heart of Munich, Germany, Hilton Munich Park is a 4-star hotel that offers a plethora of world-class facilities to its guests. From a 24-hour fitness center to an indoor pool, sauna, and steam room, the hotel ensures that you stay healthy and refreshed during your stay. The hotel also provides complimentary Wi-Fi in all rooms and public areas, making it easy for you to stay connected with your loved ones. Other facilities include a coffee shop, restaurant, bar, and mini-bar, where you can enjoy delicious food and drinks. You can also avail of the airport transfer, car park, valet parking, and car hire services, making it easy to explore the city. The hotel also offers laundry service, dry cleaning, and daily housekeeping to keep your room clean and tidy. With a concierge, luggage storage, and ticket service, you can rest assured that your stay will be hassle-free. Book your stay at Hilton Munich Park today and experience luxury and comfort like never before!

Room Types at Hilton Munich Park

Hilton Munich Park offers a variety of room types to suit the needs of every guest. Choose from the King Deluxe Park View, Deluxe Suite, Executive Suite, Family Guest Room, Family Hilton Guestroom, King Executive Park View With Room, King Hilton Executive Room, King Hilton Guest Room, Presidential Suite, Queen Hilton Executiveroom, Queen Hilton Guest Room, Twin Deluxe Park View, Twin Hilton Executive Room, Twin Hilton Guest Room, Vista Suite, and Wheelchair Accessible Room With Roll-In Shower.

Discover Munich's Best Attractions Near Hilton Munich Park

Hilton Munich Park is surrounded by some of Munich's most iconic attractions. Just a short walk from the hotel, visitors can experience the famous Eisbach Wave, a man-made river wave that attracts surfers from all over the world. For those looking for a more relaxed experience, the Biergarten am Chinesischen Turm is the perfect spot to enjoy a cold beer and traditional Bavarian cuisine under the shade of a chestnut tree. Art lovers will appreciate the Bavarian National Museum, which features a vast collection of art and artifacts from across Bavaria's history. With so much to see and do, Hilton Munich Park is the ideal base for exploring all that Munich has to offer.

Fantastic Amenities and Service in a Wonderful Location

Hilton Munich Park has received rave reviews from its guests, who have praised the hotel's prime location next to the English Gardens and its quiet surroundings. The rooms are spacious, clean, and equipped with all the amenities that you expect from a top-class hotel. The hotel's facilities are fantastic, including a spa, gym, pool, bicycle hire, and coffee bar. Guests have also commended the excellent service provided by the staff, who are friendly and accommodating. With a couple of restaurants on-site, guests can indulge in a variety of delicious cuisines. The hotel's restaurant boasts a relaxing view towards the river, and the overall experience is nothing short of amazing. The Hilton Munich Park is truly a wonderful place to stay and offers a perfect blend of comfort, luxury, and convenience.

Experience Unmatched Comfort and Service at Hilton Munich Park

Hilton Munich Park is a top-rated hotel that offers unmatched comfort and service to its guests. With an overall rating of 8.0, it's no surprise that this hotel is a favorite among travelers. The hotel's facilities, food and dining, cleanliness, and staff performance all received high ratings, with a score of 8.4 for cleanliness and 8.1 for staff performance. The hotel's location is also highly rated, making it an ideal choice for those wanting to explore Munich. While the value rating is 7.7, guests have found the experience at Hilton Munich Park to be worth every penny. If you're looking for a comfortable and memorable stay in Munich, Hilton Munich Park is the perfect choice.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

5 mentions

Housekeeping

4 mentions

Swimming Pool

3 mentions

Taxi

2 mentions

Languages spoken
  • English
  • Arabic
  • Bulgarian
  • Chinese [Mandarin]
  • Croatian
  • Czech
  • Danish
  • Dutch
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Gluten-free
Restaurants on site
Tivoli Terrace
  • Cuisine: German, International, Local
Tivoli Restaurant
  • Cuisine: German, International, Local
  • Menu: Buffet

Location

Am Tucherpark 7, Bogenhausen, Munich, Germany, 80538
Very good
Location

7.8

Airports
  • Special Airport Oberpfaffenhofen (OBF)
    24.1 km
  • Munich Airport (MUC)
    26.5 km 27 min drive
Public transportation
  • Giselastrasse Station
    1.2 km
  • Münchner Freiheit Station
    1.4 km
Hospital or clinic
  • Kinderärzte im Lehel
    160 m
Shopping
  • Viktualienmarkt
    2.5 km
Convenience store
  • ampm
    2.5 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Residenz
    1.9 km
  • New Town Hall
    2.3 km
  • Marienplatz
    2.4 km
  • St. Peter's Church
    2.4 km
  • Deutsches Museum
    2.7 km
  • BMW Museum
    4.0 km
  • BMW Welt
    4.2 km
  • Olympiapark
    4.4 km
  • Nymphenburg Palace
    7.0 km
  • Allianz Arena
    7.7 km
Nearby landmarks
  • Kinderärzte im Lehel
    160 m
  • Dr. Geisenhofer
    170 m
  • Schallwiese
    190 m
  • Plantagenwiese
    270 m
  • HypoVereinsbank
    360 m
  • Embassy of Senegal
    370 m
  • Apotheke am Kufsteiner Platz
    390 m
  • Biergarten am Chinesischen Turm
    430 m
  • Ruhewiese
    450 m
  • English Garden
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Family / Children's Policy:

    - Children aged 18 years or under stay for free in room with parents or grandparents.
    - Children aged 5 years and under enjoy a complimentary breakfast buffet.
    - Children aged 6-12 years receive a 50% discount off the breakfast price.
    Children aged 13 years and over are charged the full rate for breakfast.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Getting around
  • Airport transfer fee65 EUR
  • Distance from city center6 km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)28 EUR
  • Daily Internet/Wi-Fi fee10 EUR
The property
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants1
  • Room voltage220
  • Year property opened1972
  • Most recent renovation2012
Parking
  • Daily parking fee28 EUR

Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Hilton Munich Park from real guests

Provided by verified guests of Agoda
7.9
Cleanliness8.4
Facilities7.8
Location7.8
Room comfort and quality8.0
Service8.1
Value for money7.7
High score for Munich
Rating
9+ Exceptional (35)
8-9 Excellent (25)
7-8 Very Good (39)
6-7 Good (19)
<6 Below Expectation (18)
Time of the year
Mar - May (29)
Jun - Aug (41)
Sep - Nov (32)
Dec - Feb (34)

Show reviews that mention 

Showing 136 verified guest comments
12345
10.0
Exceptional
HASIFAH from Malaysia
Family with young children
Twin Hilton Guest Room
Stayed 2 nights in October 2022

Great stay”

This hotel is very comfortable for family. The staffs were very attentive and hospitable. I really admire their hospitality. The hotel is close to the English Garden. My children really enjoyed the stroll in the park and the playground.

Reviewed October 27, 2022

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9.6
Exceptional
Say from Malaysia
Family with young children
Twin Hilton Guest Room
Stayed 3 nights in October 2022

Good hotel within the Park”

Good hotel very nearby Park and easy access by public transport

Reviewed October 21, 2022

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8.8
Excellent
Jennifer from United States
Family with young children
King Hilton Executive Room
Stayed 2 nights in December 2022

Good location outside of the city center ”

This hotel had the large room size needed for our family and was located in the English garden region so had lots of parks and walking trails around it. Easy walk to restaurants and very quiet. Recommend!!

Reviewed January 02, 2023

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Dear Jennifer, Thank you for taking the time to share your experience with us. We are glad you enjoyed our room size and the great location of the hotel next to the English garden. We strive to provide our guests with a comfortable stay and we are pleased that you were able to take advantage of the parks and walking trails nearby. We are also happy that you found it easy to walk to restaurants! Thank you again for your feedback and we hope to see you back soon. Kind regards Your Hilton Munich Park Team

Responded May 04, 2023
Hilton Munich Park
8.8
Excellent
Tom from Malaysia
Solo traveler
Family Hilton Guestroom
Stayed 2 nights in January 2022

quiet and next to the park”

definitely a nice place to stay

Reviewed May 15, 2022

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8.4
Excellent
faisal from Kuwait
Family with young children
Vista Suite
Stayed 1 night in July 2022

Good hotel”

Everything is good, only thing is the housekeeping is super slow...

Reviewed July 12, 2022

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8.4
Excellent
Basuki from Germany
Couple
1 King Deluxe Park View
Stayed 2 nights in July 2022

Excellent”

Very clean and nice location.

Reviewed July 19, 2022

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4.8
Chee from Singapore
Business traveler
1 King Deluxe Park View
Stayed 5 nights in December 2022

Conference hotel”

Good and convenient for conference only

Reviewed December 26, 2022

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3.2
sara from United Arab Emirates
Couple
King Hilton Guest Room
Stayed 1 night in May 2022

Bad reception attitude ”

They treat us very bad the water cost 25 euros

Reviewed May 13, 2022

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10.0
Exceptional
Adeline
Family with young children
Stayed 3 nights in May 2019

Conflicted over my five star review”

The Hilton Munich Park has a lot going for it, it’s in a fabulous location literally opposite the English gardens and so it’s easy to get to Schwabing. It’s not on the train line but it is directly on a tram route straight into the centre of the city. The facilities are fantastic, a couple of restaurants, a spa and gym pool, bicycle hire, and coffee bar. The staff are also great. The rooms are big, with all the amenities that you expect. The one thing I expect a hotel to get right is the bed. And the bed in this hotel was appalling. If you like sleeping on a brick with a second break for a pillow then you’re in for a treat. After an awful night I complained to the hotel staff who told me that these were Hilton standard mattresses around the world. They did get me a mattress topper and new pillows and although the bed was still very hard I did manage a reasonable night’s sleep. I’d stay here again but ask for a mattress topper in advance.

Reviewed May 28, 2019

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10.0
Exceptional
Aidan from New Zealand
Family with young children
Stayed 1 night in March 2017

Super friendly staff. Beautiful hotel and very clean. ”

Loved staying here. We stayed only for a night then we traveled to Salzburg for few days. we didn't enjoy ourselves in Salzburg. Munich is beautiful and this hotel is perfect for you to wake up happy in the morning and explore the city more. Just one thing only that I'd like to point out... pls provide better hairdryer? The hairdryer that you have there is rubbish. Otherwise all good.

Reviewed April 04, 2017

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8.0
Excellent
Rozilah from Malaysia
Business traveler
Stayed 1 night in September 2013

Good stay”

Great breakfast selection that is sensitive to Muslim needs by having a vegan counter only. Pork is not mixed with the rest of he food. I love the egg fried rice. Suitable for Asian palate.

Good. Keep up the good breakfast buffet. The best that I saw of all the Hilton chains that I was in. The Hague, Le Defense, CDG, Park Lane Pls have some if your rooms come equip with bidet or pipe for those who prefers to use water instead of toilet papers. I salute Linde for having a very good prayer room in the whole of Europe. So why don't carry the same German precision into Hilton Munchen park?

Reviewed October 15, 2013

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10.0
Exceptional
Eunjoo from South Korea
Business traveler
Stayed 3 nights in February 2013

Great locationwithin British Garden”

Located in central city but still having greenery

Great location in central Munich, but you can still feel staying in remote forest as it is located within British Garden. Staff members are very kind and helpful, I specailly had a good experience with staff in Business Centre. They have also an indoor swimming pool, a good bar, etc. I think it is a great place for both business travelors and family ones.

Reviewed February 28, 2013

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9.7
Exceptional
Mark from United Kingdom
Couple
Stayed 3 nights in May 2014

Great food,beer,smart hotel, interesting & fun ”

Decor/style design of hotel Facilities ie spa, pool, amenities Location of hotel

Very comfortable, felt like home, very clean & felt pampered after the spa and pool. Staff we encountered were helpful and considerate, would stay here again if I came back to Munich and would recommend to friends.

Reviewed May 06, 2014

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9.7
Exceptional
Jill from United States
Family with teens
Stayed 1 night in July 2013

Awesome service”

Allowed late check out, spacious comfortable room, air conditioning

The hotel staff was awesome! We had jet lag and they accommodated us with an early check-in and late check-out! Indoor pool was great for the kids! The room was clean, spacious, comfortable, and had air conditioning. It is walking distance (about 2 blocks) to the English garden - great beer garden with local food and music! The park is perfect for walking, riding bikes, and relaxing! It is about 30 minutes to the airport and an easy taxi ride to the city centre. I'm not sure how close it is to public transportation as we were only there for 1 night.

Reviewed August 04, 2013

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7.7
Very good
Erick from Indonesia
Couple
Stayed 3 nights in September 2011

Very near with the bus stop”

Silent and easy to get transportation

undoubtly it is a hilton standart , however, we are a little dissapointed in the first day because we couldn't get room until 15.00 . the staffs were fully occupied by the travelling groups and missed to pay attention on our room. however, the overall service was great and the most important was the bus stop just by the hotel and there was a huge park near the hotel.

Reviewed October 12, 2011

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9.0
Exceptional
janet from South Korea
Couple
Stayed 2 nights in July 2012

Clean rooms with good service”

Breakfast was on promotion at 12 Euro, it was worth to try

It is not close to the old city center but near english garden. Take a walk after breakfast to the garden, you can see different munich!

Reviewed August 05, 2012

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6.4
Good
Hadrien from Thailand
Business traveler
Stayed 1 night in January 2017

Room freezing cold had to harrass them to have a proper one”

I arrived late in a fully booked hotel, fine. But I am paying the same price as everyone else, I should have a proper temperature in my room, right? They told me that because of the location of the room (corner windy part of the hotel) it was hard to heat... and then agreed that the main heater were not working, and then offered me a small portable heater... WHAT THE HECK IS THIS ? It is a Hilton, it costs almost 500 euros for one night! it took me more than 2 hours and they offered cocktails vouchers for the bar... and thought that was it! What was the plan? "Oh you're cold? Here go drink some cocktails that will warm you up and you will be drunk" (they never said that but it felt like it) So I had to insist until I had what seemed to be the head of customer relationship. She checked and offered me a replacement. I ended sleeping only 5 hours but at least it was not freezing cold. Will probably never go back, too bad the cocktails were delicious, the breakfast buffet really on top, and the location is superb.

Reviewed July 18, 2017

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6.0
YULIN from Taiwan
Business traveler
Twin Hilton Guest Room
Stayed 6 nights in September 2017

Never go back again.... ”

Bad service... i arrived Munich airport 7am in the morning.. and arrived hotel around 9am in the morning .. The reception told me if i want to early check in before 12 noon i need to paid 40 euro, i said i can wiat untill 12noon... but they cant givem me a room at 12noon, because they told me the hotel check in time is 12noon to 4pm ... the guest just check out.. so my room is not ready... and i said ok i understand ... so i go back to sofa at lobby and wait.. after 1 hour i went back to reception to ask again ... then they told me my room is not ready yet... and the reception told me again check in time is 12noon to 4pm ... so she doesn't konw yet... then i go back to my sofa at lobby again... i was wait an other one hour (2pm in the afternoon) i went to recption to ask again if my room is ready or not... but she told me is not ready yet... i was ready unhappy with that.. then she told me she can call the house keeping to clean my room first .................( i wounder why they are not ask house keeping to clean my room ag first place... they let me wait fo 6.5 hours) the room was finally ready at 2:30pm ........ but soon i was check in in half hour... house keeping was knocking my door said he needs to check min-bar... (why they didn't check min-bar when the guest has been check out????????).................. and next day house keeping was knocking my door early moring 8am to ask to clean my room........ !!!!! Well any way....

Reviewed September 23, 2017

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9.3
Exceptional
Shawn from United Kingdom
Family with young children
Stayed 3 nights in December 2012

Fantastic Hotel with great roons”

Excellent location. Fast WiFi. Large Rooms

Overall brilliant. Got upgraded executive suite with great room. Great views and great location. Easy access to city via tram and park.

Reviewed January 02, 2013

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8.7
Excellent
Christopher from United Kingdom
Couple
Stayed 4 nights in September 2012

Great all round hotel”

large comfortable room, next to the beautiful English Garden

Couldn't fault the hotel at all, excellent. Room was great, staff were very helpful the hotel has a nice bar and coffee area. The location was great for the English Garden, however, a little out the way for the main shopping area and the main train station. There was a tram about 600 metres away but a long way from the nearest U bahn.

Reviewed October 04, 2012

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