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Hotel Bergtour Marukita
Japanese Style Room, Hotel Bergtour Marukita in Hakuba
Exterior view, Hotel Bergtour Marukita in Hakuba
Lobby, Hotel Bergtour Marukita in Hakuba
Lobby, Hotel Bergtour Marukita in Hakuba
Interior view, Hotel Bergtour Marukita in Hakuba
Interior view, Hotel Bergtour Marukita in Hakuba

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9.3

Exceptional

186 reviews

186 reviews

See map
See map

9.0

Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Hakuba Happo Bus Terminal
220 m
Hakuba Lion Adventure
300 m
Hakuba Happo Onsen (Hot Spring)
300 m
Happoone Shizen Kenkyu Road
320 m
Nakiyama 2
620 m

Hotel Bergtour Marukita

4995 Hokujo, Hakuba village, Kita-Azumi gun, Hakuba, Hakuba, Japan, 399-9301 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot spring bath and sauna on-site.

Highlights

Sparkling clean

220 meters to public transportation

Top Value

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Facilities

Car park

Free Wi-Fi in all rooms!

Luggage storage

Sauna

Restaurants

Laundry service

Safety deposit boxes

Wi-Fi in public areas

Your dates are popular among travelersUsers are booking a place in Hakuba every 18 minutes on Agoda.com
Value for money8.8
Location rating9.0

Rooms available at Hotel Bergtour Marukita

Japanese Style Room
...
  • Room size: 13 m²/140 ft²
  • Mountain view
  • 3 futons
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Japanese Style Room
...
  • Mountain view
  • Non-smoking
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Japanese Style Room
...
  • Non-smoking
  • Shower and bathtub
  • 5 futons
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Japanese Traditional Room
...
  • Room size: 13 m²/140 ft²
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Japanese style Room (8 Tatami)
...
  • Room size: 24 m²/258 ft²
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Japanese-style room (Futon)
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
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JAPANESE TRADITIONAL ROOM,NON SMOKING
...
  • Shower
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Traditional Room
...
  • Shower
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Twin/Double Room
...
    Enter dates to see prices

    Frequently asked questions

    What bars are in close proximty of Hotel Bergtour Marukita?

    While staying at Hotel Bergtour Marukita, delight in your evening or night out at Nonjae to make the most out of your nightlife.

    What was the average room rate for Hotel Bergtour Marukita been in the past month?

    The average room rate for Hotel Bergtour Marukita in the past month is 17737.51 JPY, compared to city's average of 26860.55 JPY.

    What do past travelers like most about Hotel Bergtour Marukita?

    Past visitors that stayed at Hotel Bergtour Marukita have given this property a rating of 9.674 for its remarkable service as the primary highlight for their stay.

    What is the verified guest review consensus about Hotel Bergtour Marukita's food?

    60.0% of our verified visitor ratings have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Hotel Bergtour Marukita down in the review.

    What is the verified guest review consensus about Hotel Bergtour Marukita's pet services?

    100.0% of our verified guest reviews have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Hotel Bergtour Marukita down in the review section.

    What is the average rating that verified Business travelers' have given to Hotel Bergtour Marukita?

    Verified business travelers that have stayed at this property have given Hotel Bergtour Marukita an average rating of 9.3. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that past Families with young children have given to Hotel Bergtour Marukita?

    Verified families with young children that have stayed at this property have given Hotel Bergtour Marukita an average rating of 9.2. You can look up more descriptive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Families with older children have given to Hotel Bergtour Marukita?

    Past families with older children that have stayed at this property have given Hotel Bergtour Marukita an average rating of 8.7. You can search for more comprehensive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

    What do local travelers think about Hotel Bergtour Marukita?

    Verified local visitors that have stayed at this property have given Hotel Bergtour Marukita an average rating of 9.3. You can look up on more in depth customer reviews, and comments for this property down in the review section.

    What time is check-in and check-out at Hotel Bergtour Marukita?

    Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated time frame may be charged an additional fee.

    Is breakfast offered at Hotel Bergtour Marukita?

    Customers can enjoy breakfast offered with an additional charge of 1100 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

    What people love about Hotel Bergtour Marukita

    • 9.6

      Exceptional
      Cleanliness

      "Rooms are basic but clean and more than adequate heating."

      Siew

      |

      February 25, 2023

    • 10

      Exceptional
      Staff 

      "Staffs are very helpful and friendly, Room is nice and clean good size for two people!"

      Puntaree

      |

      February 21, 2023

    • 9.2

      Exceptional
      Location

      "We loved the location, very close to 2 free shuttle bus stops and the Happo Bus terminal."

      Miu

      |

      January 8, 2020

    Property ranking|Compared to 539 Hakuba properties
    See all rankings
    Service score
    9.7/10
    Value for money score
    8.8/10
    Location score
    9/10
    Cleanliness score
    8.9/10
    Better than
    98
    %
    of Hakuba properties
    Better than
    94
    %
    of Hakuba properties
    Better than
    94
    %
    of Hakuba properties
    Better than
    92
    %
    of Hakuba properties
    Overall rating:

    9.3

    Exceptional
    186 reviews
    Cleanliness
    8.9
    Facilities
    8.7
    Location
    9.0
    Read all reviews >
    More about Hotel Bergtour Marukita

    More about Hotel Bergtour Marukita

    Hotel Bergtour Marukita

    The range of services provided by Hotel Bergtour Marukita ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. Parking is available and free, provided by the ryokan for guests with their own transportation. While lodging at this wonderful ryokan, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes.
    The ryokan's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. Smoking is restricted to the designated smoking areas.
    Guestrooms at Hotel Bergtour Marukita are fitted with all the amenities travelers need. The ryokan provides blackout curtains and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The ryokan also provides guests with a refrigerator in some rooms.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides a hair dryer and toiletries in some select rooms.


    Dining and things to do

    Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
    Hotel Bergtour Marukita promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the sauna.


    Reasons to stay here

    Rooms here are cheaper than 98% of accommodations in the city.
    Past guests rate facilities here higher than 95% of the city's accommodation.
    This ryokan stands out for its staff and service, scoring higher than 97% of the city's accommodation.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.7

    Languages spoken
    • Japanese
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Sauna
    • Skiing
    Cleanliness and safety
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Kitchen
    • Restaurants
    • Shared kitchen
    • Vending machine
    Swimming & soaking
    • Hot spring bath
    Services and conveniences
    • Air conditioning in public area
    • Dry cleaning
    • Elevator
    • Heating in public area
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoking area
    For the kids
    • Family room
    Access
    • CCTV in common areas
    • Fire extinguisher
    • Non-smoking rooms
    • Pets allowed
    • Smoke alarms
    Getting around
    • Car park [free of charge]
    • Car park [on-site]
    Available in all rooms
    • Air conditioning
    • Bathtub
    • Free bottled water
    • Non-smoking

    Location

    4995 Hokujo, Hakuba village, Kita-Azumi gun, Hakuba, Hakuba, Japan, 399-9301
    Excellent
    Location

    9

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Others
    • Children under 3 years old will be charged JPY 2,200 per child per night with extra bedding. Extra bed is a futon.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-in until22:00
    • Check-out until10:00
    • Reception open until22:00
    Extras
    • Breakfast charge (unless included in room price)1100 JPY
    • Daily Internet/Wi-Fi fee0 JPY
    The property
    • Number of floors5
    • Number of restaurants1
    • Number of rooms 22
    • Room voltage100
    • Year property opened1998
    Parking
    • Daily parking fee0 JPY

    Reviews of Hotel Bergtour Marukita from real guests

    Provided by verified guests of Agoda
    9.0
    Exceptional
    Cleanliness8.9
    Facilities8.7
    Location9.0
    Service9.7
    Value for money8.8
    High score for Hakuba
    Rating
    9+ Exceptional (18)
    8-9 Excellent (3)
    7-8 Very Good (3)
    6-7 Good (2)
    <6 Below Expectation (0)
    Time of the year
    Mar - May (3)
    Jun - Aug (1)
    Sep - Nov (1)
    Dec - Feb (21)

    Show reviews that mention 

    Showing 26 verified guest comments
    12
    10.0
    Exceptional
    Tze from Hong Kong SAR, China
    Couple
    Japanese Style Room
    Stayed 4 nights in January 2020

    Good location, nice and helpful people”

    3 min walk to the latest ski-bus stop - mount; 5 min walk to the Happo Bus Terminal. This is convenience as we joined a fire festival tour and returned to the bus terminal at mid-night. Staff are extremely helpful - they help connect ski rental shop for picking us and by end of our trip, we can just leave the rented skis and boots in hotel, where hotel will arrange return to rental shop. Rooms are fairly spacious with bathroom and cleaning is optional with little charge. Will live again when come back.

    Reviewed January 21, 2020

    See room deals

    9.6
    Exceptional
    Szu from Taiwan
    Group
    Japanese Style Room
    Stayed 9 nights in January 2023

    Exceptional”

    Very friendly staff

    Reviewed January 15, 2023

    See room deals

    9.2
    Exceptional
    Miu from Hong Kong SAR, China
    Family with young children
    Japanese Style Room
    Stayed 2 nights in December 2019

    Lovely breakfast and onsen on roof top”

    We loved the location, very close to 2 free shuttle bus stops and the Happo Bus terminal. Lovely Japanese breakfast prepared by the chef with different local specialty, they also have bread and cereal if you want the ordinary. Although our Japanese style room was small for 2adults and 2kids, the onsite onsen made up for it.

    Reviewed January 09, 2020

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    8.4
    Excellent
    Lily from South Korea
    Family with young children
    Japanese Style Room
    Stayed 4 nights in January 2019

    Great Breakfast & Very Helpful Staff ”

    The hotel looks better than online. The breakfast was great. Freshly prepared everyday and beautifully presented. The staff are very friendly and helpful. We were stranded at the train station because of the rain, so I called the hotel to see if they could pick us up. Bo problem at all, they even offered to drive us to the bus station (5 mins walk) the next day because of the rain. We stayed during the peak ski season so the price was high. Other than that we would return to stay there in Hakuba.

    Reviewed February 12, 2019

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    8.4
    Excellent
    Thanathorn from Singapore
    Couple
    Japanese Style Room
    Stayed 3 nights in January 2019

    Amazing hotel with friendly owner”

    Love the friendly family like service provided by the Japanese owners. They were very sweet and nice. The hotel is fairly price and clean rooms with onsen.

    Reviewed January 25, 2019

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    8.4
    Excellent
    Thanathorn from Singapore
    Couple
    Japanese Style Room
    Stayed 2 nights in January 2019

    Amazing Hotel with friendly services”

    Love the friendly family like service provided by the Japanese owners. They were very sweet and nice. The hotel is fairly price and clean rooms with onsen.

    Reviewed January 25, 2019

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    9.2
    Exceptional
    Wing from Hong Kong SAR, China
    Family with teens
    Japanese Style Room
    Stayed 4 nights in December 2017

    Value for money ”

    The hotel is located at a very convenient location close to bus terminal. The hotel staff are very nice and try their best to serve us. We stayed for 4 nights and the dinner were different and delicious. We definitely will go back and stay there again.

    Reviewed January 02, 2018

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    10.0
    Exceptional
    ye from China
    Solo traveler
    Japanese Style Room
    Stayed 3 nights in January 2019

    They are really nice”

    All the staffs in this hotel are really nice and warm,you can feel it when you come into the front door from the very beginning. I like the dinner since they provide different taste on each day,and you can enjoy hot spring on the rooftop after you finish a whole day skiing for perfect relaxing,everything is in an orderly manner.

    Reviewed January 06, 2019

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    9.2
    Exceptional
    Edward from United Kingdom
    Solo traveler
    Stayed 7 nights in February 2018

    Authentic experience ”

    The hotel is comfortable and somewhat basic, however it feels like an authentic Japanese experience. The Onsen is wonderful after a day on the snow slopes.

    Reviewed February 12, 2018

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    10.0
    Exceptional
    Jack from South Korea
    Solo traveler
    Japanese Style Room
    Stayed 4 nights in February 2018

    Good overnighted between transit ”

    Walking distance to both JR Ueno and Keisei Ueno train stations, so I always stay here when I need an overnight stop on my way from Narita airport to one of Japan’s many bullet train destinations.

    Reviewed February 18, 2018

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    9.2
    Exceptional
    PANG from China
    Solo traveler
    Japanese Style Room
    Stayed 4 nights in March 2019

    Exceptional clean”

    Around 5 mins walk from Happo-one Bus Terminal.

    Reviewed March 07, 2019

    See room deals

    6.8
    Good
    Pik from Hong Kong SAR, China
    Group
    Japanese Style Room
    Stayed 5 nights in January 2019

    Good”

    We found bugs every night during our stay, however, the staff were really friendly. On our first night of arrival, we arrived pretty late and they extended the onsen operation time for us to relax.

    Reviewed February 26, 2019

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    7.6
    Very good
    Glenda from Singapore
    Family with teens
    Japanese Style Room
    Stayed 1 night in April 2023

    Very good”

    Friendly staff and the outdoor onsen is superb

    Reviewed April 13, 2023

    See room deals

    9.6
    Exceptional
    Siew from Singapore
    Family with teens
    Japanese Style Room
    Stayed 5 nights in February 2023

    excellent service! good location”

    this is a 3 star hotel with 5 star service. the staff have limited English but communicate adequately with a translation app. rooms are basic but clean and more than adequate heating. there is a small refrigerator provided too. onsen is on the 5th floor, with indoor and outdoor option. there is a locker room in the basement for ski gear. very near to ski rental shops and very near car park 6 of happo one. also not far from Lawson meals are a little pricey (extra 1500 yen for breakfast and 3800 yen for dinner) but you could choose to eat at the various restaurants nearby.

    Reviewed February 26, 2023

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    10.0
    Exceptional
    Puntaree from Thailand
    Couple
    Japanese Style Room
    Stayed 4 nights in February 2023

    The best stay ! ”

    We stayed here for 4 nights! Staffs are very helpful and friendly, Room is nice and clean good size for two people! Breakfast is well prepared and we had dinner set at the hotel great value and very delicious! Great location only a few minutes walk to bus terminal, easy to go around town ! We absolutely love this place

    Reviewed February 21, 2023

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    10.0
    Exceptional
    YUKARI from Japan
    Couple
    Japanese Style Room
    Stayed 1 night in August 2022

    ホスピタリティ溢れるお宿”

    最上階にあるとろとろの素晴らしい泉質の温泉、とりわけ露天風呂は檜の香りと周りの緑に癒されました。 みずみずしい自家製野菜や優しい味付けの美味しいお料理もたっぷりと。 5階のお部屋からはジャンプ台が見えました。宿の皆さんはとても親切で感じのよい方々で、こちらのリクエストに即座に応えてくださいました。 雨まじりの白馬でしたが、ベルクトールさんのおかげで、とても心地よい滞在でした。

    Reviewed August 05, 2022

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    9.6
    Exceptional
    RYOYA from Japan
    Group
    Japanese Style Room
    Stayed 1 night in December 2021

    良かった!”

    温泉も快適で料理も美味しかった! また行きたいと思いました。

    Reviewed December 30, 2021

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    8.0
    Excellent
    hirotomo from Japan
    Family with teens
    Japanese Style Room
    Stayed 1 night in December 2021

    温泉が良かったです”

    素泊まりの和室で、家族でのんびりてきました。 温泉、露天風呂があることは、チェックインで初めて知りました。雪降る中の露天風呂はなかなか乙でした。

    Reviewed January 03, 2022

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    9.6
    Exceptional
    Kayo from Japan
    Solo traveler
    Japanese Style Room
    Stayed 1 night in October 2023

    いいお湯でした”

    お湯がつるつるでした。館内、清潔に保たれており、快適に過ごすことができました。 朝食も美味しかったです。

    Reviewed October 09, 2023

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    10.0
    Exceptional
    MICHINORI from Japan
    Family with young children
    Japanese Style Room
    Stayed 1 night in February 2018

    とても良かった”

    ご飯も美味しく、スタッフの方々もとても親切にしてくださりました。部屋も清潔で綺麗でした。

    Reviewed February 22, 2018

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    12
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