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Hotel Berlin, Berlin, a member of Radisson Individuals
Hotel Berlin, Berlin, a member of Radisson Individuals
Guestroom, Hotel Berlin, Berlin, a member of Radisson Individuals in Berlin
Lobby, Hotel Berlin, Berlin, a member of Radisson Individuals in Berlin
Lobby, Hotel Berlin, Berlin, a member of Radisson Individuals in Berlin
Fitness center, Hotel Berlin, Berlin, a member of Radisson Individuals in Berlin
Fitness center, Hotel Berlin, Berlin, a member of Radisson Individuals in Berlin

Removed from saved list

8.2

Excellent

390 reviews

390 reviews

Housekeeping11
Breakfast4
Check in/Check Out2
See map
See map

8.4

Excellent

Location rating score

Excellent location - 80 meters from city center
Parking
Available
Popular landmarks
The Holocaust Memorial - Memorial to the Murdered Jews of Europe 2.1 km
Topography of Terror 2.2 km
Brandenburg Gate (Brandenburger Tor) 2.2 km
Reichstag Building 2.3 km
Checkpoint Charlie 2.6 km
Pergamonmuseum 3.6 km
Berliner Dom 3.7 km
The Berlin Wall 4.1 km
Berliner Fernsehturm 4.3 km
East Side Gallery 5.9 km
Nearby landmarks
Lützowplatz 100 m
Trompete Club 110 m
Netto City 240 m
100 m 250 m
Embassy of the Republic of Croatia 280 m
Bauhaus Archiv/Museum Fur Gestaltung 300 m
Embassy of Malaysia 350 m
Lützow Center Berlin 360 m
New Action Bar 460 m
ViaPharm 460 m

Hotel Berlin, Berlin, a member of Radisson Individuals

Luetzowplatz 17, Tiergarten, Berlin, Germany, 10785 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tiergarten part of Berlin, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Brandenburg Gate (Brandenburger Tor). Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

Highlights

Hygiene Plus

520 meters to public transportation

Check-in [24-hour]

Airport transfer

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Pets allowed

Fitness center

Sauna

Car park

Shuttle service

Your dates are popular among travelersUsers are booking a place in Berlin every 2 minutes on Agoda.com
Value for money8.1
Distance to city center1km
Location rating8.4
Nearest airportBerlin Schönefeld Airport (SXF)
Distance to airport17.9 km

Rooms available at Hotel Berlin, Berlin, a member of Radisson Individuals

Excellent
Room comfort & quality

8.3

Superior Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
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Premium Family Room
...
  • Room size: 45 m²/484 ft²
  • Courtyard view
  • 2 single beds or 1 king bed
Enter dates to see prices
Suite - One Bedroom
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Family Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Corner Suite
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
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Premium Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Teufel Suite
...
  • Room size: 95 m²/1023 ft²
  • Courtyard view
  • 1 super king bed
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Cosy Small Room
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 queen bed or 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hotel Berlin, Berlin, a member of Radisson Individuals offer airport transfer?

Hotel Berlin, Berlin, a member of Radisson Individuals provides airport transfer service upon request! Additional costs may apply. To request, check the box on the booking form just before the payment page.

Does Hotel Berlin, Berlin, a member of Radisson Individuals have a fitness center?

Hotel Berlin, Berlin, a member of Radisson Individuals offers free 24-hour fitness center that is conveniently located at the tip of your finger, allowing you to get your daily physical exercise in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Is car parking available at Hotel Berlin, Berlin, a member of Radisson Individuals?

Hotel Berlin, Berlin, a member of Radisson Individuals offers car park onsite with charges applied for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the average travel time to the nearest airport from Hotel Berlin, Berlin, a member of Radisson Individuals?

The average travel time to get from Hotel Berlin, Berlin, a member of Radisson Individuals to the airport is 50 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What attractions are in close proximty of Hotel Berlin, Berlin, a member of Radisson Individuals that are in walking distance?

While staying at Hotel Berlin, Berlin, a member of Radisson Individuals, kick start your trip by checking out the closest destinations that are within close proximity to the property which include Lützowplatz, Trompete Club, and Netto City.

How many floors does Hotel Berlin, Berlin, a member of Radisson Individuals have?

Hotel Berlin, Berlin, a member of Radisson Individuals has a total of 7 floors.

At what time of the year is Hotel Berlin, Berlin, a member of Radisson Individuals most popular?

Hotel Berlin, Berlin, a member of Radisson Individuals's most popular month where verified tourists have stayed the most is in April.

What do visitors like most about Hotel Berlin, Berlin, a member of Radisson Individuals?

Past visitors that stayed at Hotel Berlin, Berlin, a member of Radisson Individuals have given this property a rating of 8.617 for its remarkable cleanliness as the main highlight for their stay.

What is the typical rating that verified Families with older children have given to Hotel Berlin, Berlin, a member of Radisson Individuals?

Past families with older children that have stayed at this property have given Hotel Berlin, Berlin, a member of Radisson Individuals an average rating of 8.0. You can look into more detailed customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Hotel Berlin, Berlin, a member of Radisson Individuals?

Past group travelers that have stayed at this property have given Hotel Berlin, Berlin, a member of Radisson Individuals an average rating of 8.3. You can check out more precise customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at Hotel Berlin, Berlin, a member of Radisson Individuals?

Wake up to an excellent buffet and continental breakfast at Hotel Berlin, Berlin, a member of Radisson Individuals. Visitors can enjoy breakfast offered with an additional charge of 12.5 EUR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

See map

Explore the neighborhood

What people love about Hotel Berlin, Berlin, a member of Radisson Individuals

  • 9.2

    Exceptional
    Cleanliness

    "Clean, good service, close to metro"

    Yuk

    |

    October 2, 2019

  • 10

    Exceptional
    Location

    "Good location."

    vivekanand

    |

    April 6, 2023

  • 8.4

    Excellent
    Location

    "In good walking distance to city center."

    Ingolf

    |

    April 6, 2020

Overall rating:

8.2

Excellent
390 reviews
Cleanliness
8.6
Facilities
8.0
Location
8.4
Read all reviews >
More about Hotel Berlin, Berlin, a member of Radisson Individuals

More about Hotel Berlin, Berlin, a member of Radisson Individuals

Hotel Berlin, Berlin, a member of Radisson Individuals

Check out all the many sightseeing choices in Berlin when you stay at Hotel Berlin, Berlin, a member of Radisson Individuals, which puts you close to all the famous landmarks. Are you seeking the true Berlin? Experiencing the best of the city's culture is easy with a stay at Hotel Berlin, Berlin, a member of Radisson Individuals, located merely 2.2 km from Brandenburg Gate (Brandenburger Tor).
Enjoy all that Hotel Berlin, Berlin, a member of Radisson Individuals has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Berlin is made even more convenient with the taxi and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hotel Berlin, Berlin, a member of Radisson Individuals. For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Hotel Berlin, Berlin, a member of Radisson Individuals provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Hotel Berlin, Berlin, a member of Radisson Individuals are available with design features like a separate living room. Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hotel Berlin, Berlin, a member of Radisson Individuals. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Fill your days with the array of activities and facilities offered at Hotel Berlin, Berlin, a member of Radisson Individuals. A relaxing end to every day is possible with a visit to the spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Berlin! Be sure to stop by Reichstag Building located 2.2 km away, one of the most famous of all local landmarks. A great museum trip can be had at Pergamonmuseum located 3.5 km away, with local art that provides a sense of the region.

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Amenities and facilities

Very good
Facilities

8

Most talked about facilities

Housekeeping

9 mentions

Breakfast

7 mentions

Internet

3 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • German
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Sauna
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Hypoallergenic
  • In-room safe box
  • Laptop safe box
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Lounge Berlin, Berlin
  • Cuisine: European, German, International
  • Menu: Buffet

Location

Luetzowplatz 17, Tiergarten, Berlin, Germany, 10785
Excellent
Location

8.4

Airports
  • Berlin Schönefeld Airport (SXF)
    17.9 km 28 min drive
  • Berlin Brandenburg Airport (BER)
    18.8 km
Public transportation
  • Nollendorfplatz Subway Station
    520 m
  • Wittenbergplatz Subway Station
    660 m
Hospital or clinic
  • ViaPharm
    460 m
Shopping
  • Kaufhaus des Westens (KaDeWe)
    750 m
Convenience store
  • Lidl
    1.6 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The Holocaust Memorial - Memorial to the Murdered Jews of Europe
    2.1 km
  • Topography of Terror
    2.2 km
  • Brandenburg Gate (Brandenburger Tor)
    2.2 km
  • Reichstag Building
    2.3 km
  • Checkpoint Charlie
    2.6 km
  • Pergamonmuseum
    3.6 km
  • Berliner Dom
    3.7 km
  • The Berlin Wall
    4.1 km
  • Berliner Fernsehturm
    4.3 km
  • East Side Gallery
    5.9 km
Nearby landmarks
  • Lützowplatz
    100 m
  • Trompete Club
    110 m
  • Netto City
    240 m
  • 100 m
    250 m
  • Embassy of the Republic of Croatia
    280 m
  • Bauhaus Archiv/Museum Fur Gestaltung
    300 m
  • Embassy of Malaysia
    350 m
  • Lützow Center Berlin
    360 m
  • New Action Bar
    460 m
  • ViaPharm
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center1km
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)12.5 EUR
The property
  • License Id / Local Tax ID/ Entity NameDE 240700200
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 701
  • Room voltage220
  • Year property opened1958
  • Most recent renovation2020
Parking
  • Daily parking fee25 EUR

Reviews of Hotel Berlin, Berlin, a member of Radisson Individuals from real guests

Provided by verified guests of Agoda
8.2
Cleanliness8.6
Facilities8.0
Location8.4
Room comfort and quality8.3
Service8.2
Value for money8.1
High score for Berlin
Rating
9+ Exceptional (76)
8-9 Excellent (53)
7-8 Very Good (48)
6-7 Good (18)
<6 Below Expectation (24)
Time of the year
Mar - May (58)
Jun - Aug (76)
Sep - Nov (51)
Dec - Feb (34)

Show reviews that mention 

Showing 219 verified guest comments
12345
8.4
Excellent
Ingolf from Germany
Couple
Standard Room
Stayed 2 nights in July 2019

good choice”

good selection for a weekend escape. in good walking distance to city center.

Reviewed April 06, 2020

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9.2
Exceptional
Loukas from Greece
Couple
Stayed 4 nights in June 2017

Excellent Choice!!!”

It's a huge hotel (700 rooms) but everything works great. The staff is very professional and always there to help you out. The breakfast buffet has plenty of choices (sometimes the breakfast room gets really crowded, but that does not cause any problems). The room I stayed on the 5th floor was cosy and renewed, with two single but extremely comfortable beds and a huge (42'') TV flat screen. The cleaning facilities were great,each day we had our towels changed. The hotel is located in a quiet area, close to Nollendorfplatz Station (5 min on foot) and right across the hotel entrance is a bus station, from which bus no 100 passes almost every 5-6 min and can take you to the city center within 10 min. Finally, you can buy the Berlin Welcome Pass from the information desk in the hotel.

Reviewed June 07, 2017

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8.8
Excellent
Martin from United Kingdom
Family with young children
Stayed 3 nights in December 2018

Excellent”

Price, location and quality of room was great. My only criticism is in their marketing. As a family with a young one we chose a particular type of room based on their description and photo on their website. (A superior room). The room was nothing like what is on their website. It was a lovely room but lacked certain things shown in the photo. I can only think that they have done up some rooms very recently which now feature on their website but they are not typical of the 500 rooms they have. There is a supermarket 6 mins walk away. 20 min walk to potsdamer platz and the zoo in the other direction. Easy public transport to/from airport and all over Berlin. Would stay again.

Reviewed January 01, 2019

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10.0
Exceptional
Hakan from Denmark
Couple
Stayed 4 nights in April 2019

Excellent!”

To wake up, I really love to make a cup of coffee before going to the breakfast buffet. In this hotel you have a Nespresso machine in the room. Perfect, fresh coffee every time! And, of course, new capsules every day. Connected to the rather big TV, an excellent sound system that even has a sub woofer. A perfect beginning of the day! We didn't need it as we just opened the windows, but there's air conditioning. Not many hotels have that in Germany. Can be nice on a hot day. U-Bahn (subway) is just a five minutes walk away. Bus 100 stops in front of the hotel and brings you directly to the main attractions with a very cheap ticket. Very nice beds and a 5-star worth bathroom – we'll book this hotel again when in Berlin!

Reviewed April 26, 2019

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8.8
Excellent
Annalisa from Italy
Couple
Stayed 2 nights in July 2016

Everything you need”

We arrived and pur room was noto ready yet, so they give US for the same price a more expensive room. The area is very close to the centre, very well connected and close to the Berlin zoo: an amazing park to havea walk. The common area in the hotel are very cured. The room was amazing and clean. Such a wonderful surprise forma the price We paied. Oh: 12€ a day to rent a bike and no problemi forma check-in or check-out: yoi can leave luggage there if you arrive before the checkin and if you have to leave later than the check-out form free.

Reviewed August 19, 2016

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9.0
Exceptional
David from Australia
Couple
Stayed 4 nights in June 2015

Met our expectations.”

Breakfast excellent, staff helpful, quiet surroundings.

I the centre of Berlin this large hotel faces on to a quiet park. Once understood, access to city busses and subway is easy. Staff are very friendly, rooms comfortable and clean. Would definitely return.

Reviewed June 08, 2015

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10.0
Exceptional
Juan from Spain
Business traveler
Stayed 5 nights in August 2016

I will be back”

Whenever I visit Berlin again I will try to book at Hotel Berlin, Berlin. Peaceful, well located and clean. Great value for money.

Reviewed August 17, 2016

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8.8
Excellent
Jessica from United Kingdom
Couple
Stayed 5 nights in May 2016

Great location for exploring Berlin”

Another great visit to Hotel Berlin, Berlin - just open the sauna for longer hours next time & add some hooks in the bedroom / ensuite for hanging towels, clothes etc

Reviewed May 27, 2016

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8.3
Excellent
Adam from Australia
Couple
Stayed 4 nights in November 2011

Great hotel!”

Service, Room, Facilities

Our stay here was fantastic! we fell in love with Berlin during our 4 nights here and the hotel exceeded our expectations on most fronts. There was only one major negative for this hotel and that was the cost of the breakfast. It was $21 euro extra per person. At $42 euros a day, there was no way we were going to pay tht amount. It also makes it the most expensive breakfast of any hotel on our 3 month holiday and that includes a few 5 star hotels. On the plus side there was a fridge so we supplied our own breakfast.

Reviewed December 08, 2011

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10.0
Exceptional
Leke from Switzerland
Couple
Stayed 3 nights in June 2016

Great hotel :)”

We had a lovely time in Berlin at Hotel Berlin Berlin, staff was great and the room was clean.

Reviewed October 01, 2017

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8.4
Excellent
Wayne
Couple
Stayed 4 nights in November 2018

Wayne from UK”

Room was fine, cleaned daily. Location was good and it is worth purchasing the Berliner pass in order to get around on the trams/underground. Only criticism, is that as a guest of the hotel, I was unable to eat in the restaurant in the evening and was only able to order bar snacks.

Reviewed March 23, 2019

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8.8
Excellent
Felicity from United Kingdom
Solo traveler
Stayed 3 nights in September 2018

Excellent”

Highly recommend this hotel. Close to all forms of transport to/from Central Berlin. Rooms very clean and comfortable and staff very helpful.

Reviewed September 26, 2018

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8.8
Excellent
Patrick from Ireland
Solo traveler
Stayed 3 nights in September 2018

Great hotel ”

I was doing the Berlin marathon, hotel was perfectly located, short walk from start, hotel well catered for runners

Reviewed September 19, 2018

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9.3
Exceptional
Fathimath from Maldives
Business traveler
Stayed 6 nights in March 2014

Perfect in every way”

Location, Rooms, Staff

Every year we stay here. Since we found this place, we have not stayed anywhere else during Berlin visit.

Reviewed February 10, 2015

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8.3
Excellent
Amanda from Australia
Couple
Stayed 4 nights in August 2015

Great location in Berlin”

Location, Breakfast and information from concierge

The stay was very comfortable and close walking distance to Tiergarten Park. Also good restaurants not far from hotel which we visited every night. The breakfast was extensive and considering the amount of people staying, the service was very efficient and clean and tidy. The city was easy to get to on the Bus No 100 which also took you to the bus station to catch the airport bus. Concierge was very willing and helpful. He knew his stuff.

Reviewed August 14, 2015

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7.6
Very good
Kálmán from Hungary
Family with young children
Stayed 3 nights in August 2018

good business hotel, with excellent breakfast”

Super breakfast, good location, bus 100 - the "public tourist bus" - stop is a few steps only, though metro is a bit far away (especially if you are with small children), maybe 10-15 mins walking. Tiergarten park, Zoo is close. Not too many shops or restaurants around the hotel, but there are some more within walking distance. Room has modern design, it is clean. Fridge is useful. Staff is helpful, but there are lot of "trainees", they are less experienced. At arrival the front office staff did not acknowledge that my rate included breakfast, so there was some easy dispute, after all they checked it in their system more thoroughly and found I was right, after that there was no problem. There were some minor failures in the room, upon request (and repeated request) they fixed them (or at least most of them), but only the following day. Altogether, the 4 star is deserved, but there is always space for improvement.

Reviewed August 25, 2018

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8.4
Excellent
Sara from United States
Couple
Stayed 2 nights in October 2016

Wonderful Location”

Pros: -Hotel is in a wonderful location. -If you are interested in seeing attractions in the Mitte (city center), the 100 and M29 buses are only 1/2 block from the hotel and will take you wherever you want to go -Also the hotel is a only 2 blocks away from the train at Nollendorf Platz -Around Nollendorf platz there are many restaurants and bars to visit for when you don't want to venture far from the hotel -Additionally, Nollendorf Platz hosts a biweekly market, which is awesome. You've got to try the grilled fish. -The staff is readily accessible and speak fluent English Cons: -There is a stark comparison between the standard and superior rooms. The hotels flawless lobby was not in keeping with the standards rooms. The rooms were fine--comfy beds and clean bathrooms. However, they just didn't seem in keeping with the luxurious feel the hotel was going for. However, the superior rooms appear more recently updated and far more luxurious.

Reviewed October 30, 2016

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9.2
Exceptional
domenico from Italy
Couple
Stayed 4 nights in July 2018

Very good position; if you like to walk you can go in the center of Berlin from Tiergarten ”

Because I payed via Agoda, the computer system of the hotel every night debt your credit card of a part of the entire price. So you think to pay twice. The problem is that in this manner your amount in your credit card is decurted by the entire price of the cost you already payed. This is a very negative problem with this hotel.

Reviewed July 21, 2018

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10.0
Exceptional
Rafael from Germany
Family with young children
Stayed 1 night in June 2018

Will definitely recommend”

We were booked by a third party for an event and we decided to spend an extra night and booked separately. The room we were in originally was a family room, very spacious, comfortable, clean, with a big, soft bed, and almost totally soundproof. I was worried that we may have to check out and re-check in because of a different (cheaper) room we booked by ourselves, but they instead let us stay in the same room, which we greatly appreciated. Hotel is very near a bus stop (but not subway), where buses directly take you to the center in about 10 mins, making it very convenient as a base to explore the city. Staff were nice, and food was good enough. Will definitely stay again if I have the chance.

Reviewed July 03, 2018

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9.2
Exceptional
Lee from United Kingdom
Couple
Stayed 3 nights in June 2017

Value for money hotel”

The hotel room we stayed in was very clean and a good size. The fridge was very useful, and the service was good. The hallways smell quiet musty, and the carpets are due a good clean. But the rooms themselves smelt clean. The beds were pretty comfortable for us and that helped with the topper mattress, but they do slide around a bit. The shower and body wash provided was very good. On the whole a nice hotel to stay in

Reviewed June 28, 2017

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