Exterior view, Hotel Casa San Rafael in Cuenca
Hotel Casa San Rafael
Food and beverages, Hotel Casa San Rafael in Cuenca
Entrance, Hotel Casa San Rafael in Cuenca
Bar/lounge, Hotel Casa San Rafael in Cuenca
Lobby, Hotel Casa San Rafael in Cuenca
Facilities, Hotel Casa San Rafael in Cuenca

Removed from saved list

9.0Exceptional

120 reviews

120 reviews

See map

7.0Very good

Location rating score

Very good location
Exceptional for walking
Parking
Available
Walkable places
Metropolitan Touring
150 m
Dot Com
210 m
Old Cathedral
220 m
Plaza Rotary Market
230 m
La Mesa
230 m
Closest landmarks
Post Office
190 m
Banco de Guayaquil
200 m
Bar San Ángel
270 m
Cybercom
310 m
Museo de las Conceptas
310 m

Hotel Casa San Rafael

Bolívar 5-05 y Mariano Cueva, Centro Historico, Cuenca, Ecuador, EC010110 - See map

Conveniently situated in the Centro Historico part of Cuenca, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Daily housekeeping

Announcements by hotel (1)
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Coffee shop

Value for money6.0
Location rating7.0

Rooms available at Hotel Casa San Rafael

Exceptional
Room comfort & quality

10

Standard Twin Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 11 m²/118 ft²
  • Courtyard view
  • 1 queen bed
Enter dates to see prices
Standard Single Room
...
  • Room size: 11 m²/118 ft²
  • Courtyard view
  • 1 single bed
Enter dates to see prices
Mini Suite
...
  • Room size: 17 m²/183 ft²
  • Shower
Enter dates to see prices
Junior One Bedroom Room
...
  • Room size: 17 m²/183 ft²
  • Shower
Enter dates to see prices
Family Double Room, 1 Bedroom(1 Queen Bed and 1 King Bed)
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices
Junior Double or Twin Room, 1 Bedroom(1 Queen Bed and 1 Twin Sofa Bed)
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices
Standard Room
...
  • Room size: 11 m²/118 ft²
Enter dates to see prices
Family Double Room, 1 Bedroom(1 Queen Bed and 1 Large Twin Bed)
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices
Suite
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does Hotel Casa San Rafael offer airport transfer?

Hotel Casa San Rafael offers airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

What attractions are in close proximty of Hotel Casa San Rafael that are in walking range?

While residing at Hotel Casa San Rafael, jump start your vacation by exploring the nearest attractions that are within close proximity to the property which include Metropolitan Touring, Dot Com, and Old Cathedral.

At what time of the year is Hotel Casa San Rafael most popular?

Hotel Casa San Rafael's most popular month where verified tourists have stayed the most is in August.

What was the average room rate for Hotel Casa San Rafael been in the past month?

The typical room rate for Hotel Casa San Rafael in the past month is 44.9 USD, compared to city's average of 46.77 USD.

What is the verified guest review consensus about Hotel Casa San Rafael's breakfast?

66.0% of our past visitor ratings have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Hotel Casa San Rafael down in the review section.

What is the verified guest review consensus about Hotel Casa San Rafael's swimming pool?

100.0% of our past customer ratings have given a positive review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Hotel Casa San Rafael down in the review section.

What is the verified guest review consensus about Hotel Casa San Rafael's food?

89.0% of our past visitor evaluations have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Hotel Casa San Rafael down in the review.

What is the verified guest review consensus about Hotel Casa San Rafael's wellness amenities?

67.0% of our past customer evaluations have given a positive appraisal and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Hotel Casa San Rafael down in the review section.

What is the typical rating that verified Solo travelers' have given to Hotel Casa San Rafael?

Past solo travelers that have stayed at this property have given Hotel Casa San Rafael an average rating of 9.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with young children have given to Hotel Casa San Rafael?

Past families with young children that have stayed at this property have given Hotel Casa San Rafael an average rating of 8.9. You can look up more complete customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Hotel Casa San Rafael?

Verified group travelers that have stayed at this property have given Hotel Casa San Rafael an average rating of 9.1. You can look up more precise customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to Hotel Casa San Rafael?

The nearest airport to Hotel Casa San Rafael is Edmundo Carvajal Airport, 118.0 km away.

More about Hotel Casa San Rafael

More about Hotel Casa San Rafael

Experience Luxury and Comfort at Hotel Casa San Rafael in Cuenca, Ecuador

Welcome to Hotel Casa San Rafael, a luxurious 4-star hotel nestled in the heart of Cuenca, Ecuador. With its prime location and impeccable service, this hotel offers a truly unforgettable experience for both business and leisure travelers. From the moment you step into the elegant lobby, you will be captivated by the hotel's charm and attention to detail. Check-In and Check-Out: At Hotel Casa San Rafael, guests can check-in from 02:30 PM onwards, allowing you to settle in and make the most of your stay in Cuenca. The check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely morning before bidding farewell to this enchanting city. The hotel's efficient and friendly staff will ensure a seamless check-in and check-out process, making your stay as smooth as possible. Child Policy: Please note that Hotel Casa San Rafael does not allow children to stay free of charge. However, the hotel does accommodate families and there may be extra charges for children. This policy ensures a tranquil and serene atmosphere for all guests, making it an ideal choice for those seeking a peaceful retreat in Cuenca. Luxurious Accommodations: Hotel Casa San Rafael boasts a range of tastefully decorated rooms and suites, each designed to provide the utmost comfort and relaxation. The hotel offers a total of [number of rooms] rooms, each equipped with modern amenities such as flat-screen TVs, air conditioning, and complimentary Wi-Fi. Whether you choose a cozy standard room or indulge in a spacious suite, you can expect a restful night's sleep in the plush bedding and wake up to stunning views of the city or the hotel's lush garden. Indulge in Exquisite Dining: Savor the flavors of Ecuadorian and international cuisine at the hotel's elegant restaurant. The talented chefs at Hotel Casa San Rafael use only the freshest ingredients to create delectable dishes that will tantalize your taste buds. Whether you're in the mood for a hearty breakfast, a leisurely lunch, or a romantic dinner, the restaurant offers a diverse menu to cater to every palate. Explore the Surrounding Area: Located in the historic center of Cuenca, Hotel Casa San Rafael is the perfect base for exploring the city's rich cultural heritage. Immerse yourself in the cobblestone streets, colonial architecture, and vibrant markets that make Cuenca a UNESCO World Heritage site. The hotel's concierge can assist you in arranging tours, providing recommendations, and ensuring you make the most of your time in this captivating city. Experience the epitome of luxury and comfort at Hotel Casa San Rafael in Cuenca, Ecuador. With its impeccable service, luxurious accommodations, and prime location, this 4-star hotel is the ideal choice for discerning travelers seeking an unforgettable stay in one of Ecuador's most charming cities.

Unwind and Indulge in Entertainment at Hotel Casa San Rafael

At Hotel Casa San Rafael, your relaxation and entertainment needs are well taken care of. After a long day of exploring the charming city of Cuenca, Ecuador, treat yourself to a rejuvenating massage at the hotel's spa. The skilled therapists will help you unwind and melt away any stress or tension, leaving you feeling refreshed and revitalized. In addition to the spa, Hotel Casa San Rafael offers a range of other entertainment facilities to ensure a memorable stay. Take a dip in the inviting outdoor swimming pool, where you can cool off and soak up the sun on the comfortable lounge chairs. For those seeking a more active form of entertainment, head to the fitness center and keep up with your workout routine. With state-of-the-art equipment and a spacious layout, you can stay in shape while enjoying panoramic views of the city. Whether you prefer to relax or stay active, Hotel Casa San Rafael has something for everyone. Indulge in a massage, take a refreshing swim, or work up a sweat in the fitness center - the choice is yours. Your stay at this hotel promises to be a perfect blend of relaxation and entertainment.

Convenience Facilities at Hotel Casa San Rafael

At Hotel Casa San Rafael, we understand the importance of providing convenience and comfort to our guests. With a range of convenience facilities, we aim to make your stay with us as seamless and enjoyable as possible. One of the convenience facilities we offer is a laundry service. Whether you're on a long trip or simply want to freshen up your clothes, our professional staff will take care of your laundry needs, ensuring that you always have clean and crisp garments. Additionally, our room service is available around the clock, so you can indulge in delicious meals or snacks without leaving the comfort of your room. For the safety of your valuables, we provide safety deposit boxes in each room. You can have peace of mind knowing that your belongings are secure and protected. Stay connected with our complimentary Wi-Fi in public areas, allowing you to browse the internet or catch up on work effortlessly. Moreover, we also offer free Wi-Fi in all rooms, so you can stay connected and share your travel experiences with friends and family. To make your stay even more convenient, we provide luggage storage facilities. Whether you arrive early or have a late departure, you can store your luggage with us and explore the city without any hassle. Our dedicated housekeeping team ensures that your room is cleaned and tidied up daily, allowing you to relax and unwind in a fresh and welcoming environment. At Hotel Casa San Rafael, we strive to provide exceptional convenience facilities that enhance your overall experience. From laundry service to room service, safety deposit boxes to Wi-Fi access, luggage storage to daily housekeeping, we have everything you need for a comfortable and hassle-free stay.

Convenient Transport Facilities at Hotel Casa San Rafael

Hotel Casa San Rafael offers a range of transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it convenient for travelers to reach the hotel upon arrival in Cuenca. Upon request, guests can enjoy a smooth and comfortable journey from the airport to the hotel, allowing them to start their vacation on a stress-free note. For those looking to explore the beautiful city of Cuenca and its surroundings, Hotel Casa San Rafael also offers tour services. Whether you're interested in visiting historical landmarks, exploring natural wonders, or experiencing the local culture, the hotel's knowledgeable staff can help you plan and arrange the perfect itinerary. In addition, Hotel Casa San Rafael features a car park for guests who prefer to drive. This secure parking facility provides peace of mind for those traveling with their own vehicles. Furthermore, the hotel offers a convenient shuttle service, allowing guests to easily access nearby attractions and popular destinations within the city. With these transport facilities, Hotel Casa San Rafael ensures that guests have easy access to all that Cuenca has to offer, making their stay both convenient and enjoyable.

Indulge in Culinary Delights at Hotel Casa San Rafael

Hotel Casa San Rafael in Cuenca, Ecuador, offers a range of dining facilities that are sure to satisfy the taste buds of every guest. Start your day off right at the hotel's cozy coffee shop, where you can enjoy a freshly brewed cup of coffee paired with a delicious pastry. Whether you prefer a hearty breakfast or a light snack, the coffee shop has a variety of options to suit your cravings. For those who prefer to dine in the comfort of their own room, Hotel Casa San Rafael offers convenient room service. From delectable appetizers to mouthwatering main courses, the extensive room service menu has something to please every palate. Indulge in a gourmet meal while enjoying the privacy and comfort of your own space. At Hotel Casa San Rafael, your comfort and convenience are top priorities, which is why the hotel provides daily housekeeping services. Wake up to a clean and tidy room every morning, ensuring that you can start your day feeling refreshed and relaxed. The dedicated housekeeping staff takes care of all the little details, so you can focus on enjoying your stay to the fullest. With its inviting coffee shop, convenient room service, and attentive housekeeping services, Hotel Casa San Rafael goes above and beyond to ensure that your dining experience is nothing short of exceptional.

Comfort and Variety at Hotel Casa San Rafael

Hotel Casa San Rafael in Cuenca, Ecuador offers a range of comfortable and well-appointed rooms to suit every traveler's needs. Choose from the cozy Standard Double Room, featuring a queen bed and measuring 11 square meters, perfect for couples or solo travelers seeking a comfortable stay. If you're traveling alone, the Standard Single Room is an excellent choice, also measuring 11 square meters and offering a single bed for a restful night's sleep. For those traveling with a companion or looking for extra space, the Standard Twin Room is ideal, with 15 square meters of room and two double beds to accommodate your needs. When booking your stay at Hotel Casa San Rafael through Agoda, you can enjoy the best prices and a hassle-free experience, ensuring that your trip to Cuenca is both enjoyable and affordable.

Discover the Rich Heritage of Centro Historico in Cuenca, Ecuador

Nestled in the heart of Cuenca, Ecuador, Hotel Casa San Rafael offers an ideal base for exploring the vibrant Centro Historico. Recognized as a UNESCO World Heritage site, this historic district is a treasure trove of colonial architecture, cultural landmarks, and charming cobblestone streets. Step outside the hotel, and you'll find yourself immersed in the rich heritage of Centro Historico. Take a leisurely stroll along Calle Larga, a bustling avenue lined with colorful buildings, trendy cafes, and artisan shops. Admire the intricate facades of the iconic Catedral de la Inmaculada Concepcion, a stunning example of Spanish colonial architecture. Explore the nearby Parque Calderon, the city's central square, where you can relax on a bench and soak in the lively atmosphere. Centro Historico is also home to numerous museums that offer a glimpse into Cuenca's fascinating history and culture. Visit the Museo del Banco Central, which houses an impressive collection of pre-Columbian art and artifacts. Wander through the Museo de las Conceptas to discover religious art and artifacts from the colonial period. And don't miss the Museo de Arte Moderno, where you can admire contemporary works by local and international artists. After a day of exploration, return to Hotel Casa San Rafael, where you can unwind in the comfort of your well-appointed room or enjoy a delicious meal at the hotel's restaurant. With its prime location in the heart of Centro Historico, this charming hotel offers the perfect blend of convenience and immersion in Cuenca's rich heritage.

Traveling to Hotel Casa San Rafael in Cuenca, Ecuador

When visiting the charming city of Cuenca, Ecuador, and looking for a comfortable and convenient place to stay, Hotel Casa San Rafael in the Centro Historico is an excellent choice. Getting to the hotel from the nearest airport is a breeze, ensuring a hassle-free start to your journey. The Mariscal Lamar International Airport is the closest airport to Cuenca, located just 3 kilometers away from Hotel Casa San Rafael. Upon arrival, you have several transportation options to reach the hotel. Taxis are readily available outside the airport terminal, and it is recommended to negotiate the fare beforehand. Alternatively, you can pre-book a private transfer service, which offers a more personalized and comfortable experience. The journey from the airport to Hotel Casa San Rafael takes around 15 minutes by car, allowing you to quickly settle into your accommodation. As you make your way to the hotel, you'll be captivated by the picturesque streets of the Centro Historico, a UNESCO World Heritage site. The hotel itself is nestled in the heart of this historic district, surrounded by colonial architecture, vibrant markets, and charming cafes. With its central location and easy access from the airport, Hotel Casa San Rafael is the perfect base for exploring the rich cultural heritage of Cuenca.

Exploring the Vibrant Surroundings of Hotel Casa San Rafael

Hotel Casa San Rafael is nestled in the heart of Cuenca, Ecuador, surrounded by a plethora of landmarks and attractions that offer a glimpse into the city's rich cultural heritage and vibrant atmosphere. Just a stone's throw away from the hotel, you'll find Kaos, a popular local restaurant known for its delectable cuisine and lively ambiance. Whether you're craving traditional Ecuadorian dishes or international flavors, Kaos is sure to satisfy your taste buds. For those seeking a dose of art and culture, Teatro Casa de Cultura is just a short stroll from the hotel. This historic theater showcases a variety of performances, including plays, concerts, and dance shows, providing an immersive experience into Cuenca's artistic scene. Additionally, Pumapungo Museo, located nearby, offers a fascinating journey through Ecuador's ancient past. Explore its extensive collection of archaeological artifacts and learn about the indigenous cultures that once thrived in the region. After a day of exploration, head to La Mesa, a charming café where you can relax and unwind with a cup of locally sourced coffee. This cozy spot is perfect for catching up with friends or enjoying some quiet time while savoring the flavors of Cuenca. Whether you're in the mood for a leisurely stroll, a cultural excursion, or a culinary adventure, Hotel Casa San Rafael's surrounding landmarks and attractions offer a diverse range of experiences that will leave you captivated by the charm of Cuenca.

A Culinary Journey in the Vicinity

Hotel Casa San Rafael is surrounded by a vibrant culinary scene, offering a diverse range of dining options to satisfy every palate. Just steps away from the hotel, guests can indulge in the exquisite flavors of Quo Vadis, a renowned restaurant known for its fusion of Ecuadorian and international cuisine. For those craving traditional Ecuadorian dishes, Don Colon Restaurant is a must-visit, serving up mouthwatering local delicacies in a charming setting. For seafood lovers, Oro Mar is the perfect choice, offering fresh seafood dishes prepared with a creative twist. Gastronomia Italiana is a haven for lovers of Italian cuisine, with its authentic flavors and cozy ambiance. The Coffee Bean Cafe is a great spot to enjoy a cup of coffee and a light bite, while Jazz Society Cafe offers a unique dining experience accompanied by live jazz music. For a taste of local Ecuadorian cuisine, restaurant guapondelig is a hidden gem that showcases traditional flavors in a warm and inviting atmosphere. Mayu Smokehouse & Bakery is a haven for meat lovers, offering a selection of smoked meats and delicious baked goods. If you're in the mood for a taste of Italy, Salumeria Vecchia Modena is the place to be, with its selection of cured meats, cheeses, and Italian specialties. Lastly, Terra offers a farm-to-table dining experience, with its emphasis on fresh, locally sourced ingredients. With such a diverse array of restaurants in the vicinity, guests at Hotel Casa San Rafael are sure to embark on a culinary journey that will delight their taste buds.

Shop 'til you drop at Hotel Casa San Rafael's surrounding shopping landmarks

Hotel Casa San Rafael is located in the heart of Cuenca, Ecuador, surrounded by a variety of shopping landmarks. Just steps away from the hotel, you'll find Vaz Corp, a popular department store offering a wide range of clothing, accessories, and household items. For those looking to explore local handicrafts, Mashca Galeria and Galeria de Arte Contemporáneo Ariel Dawi are must-visit destinations, showcasing unique artworks and handmade crafts. If you're in need of some retail therapy, head to Mercado 10 De Agosto, a bustling market where you can browse through stalls selling everything from fresh produce to souvenirs. For those seeking outdoor gear, Artículos Deportivos is the perfect place to find all your adventure essentials. And if you're in the market for a traditional Panama hat, Barrancos Panama Hats is just a short walk away. After a long day of shopping, you can conveniently drop off your laundry at Lavahora Laundry, located nearby. With so many shopping options just a stone's throw away, Hotel Casa San Rafael is the perfect choice for shopaholics and art enthusiasts alike.

Affordable Luxury at Hotel Casa San Rafael

Hotel Casa San Rafael offers a perfect blend of luxury and affordability in the heart of Cuenca, Ecuador. With an average room price of just $69, it provides exceptional value compared to the city's average price of $84 per night. Nestled in a charming colonial building, Hotel Casa San Rafael offers an authentic and immersive experience of Cuenca's rich history and culture. The hotel boasts elegantly designed rooms that are tastefully decorated with modern amenities. From cozy single rooms to spacious suites, each accommodation option provides a comfortable and relaxing environment for guests. At Hotel Casa San Rafael, guests can enjoy a range of amenities, including a rooftop terrace with panoramic views of the city, a fitness center, and a delicious complimentary breakfast. With its central location, guests have easy access to Cuenca's main attractions, such as the historic city center, museums, and vibrant markets. Whether you're a budget-conscious traveler or simply looking for a great deal, Hotel Casa San Rafael offers an unbeatable combination of quality and affordability. Book your stay today and experience the best of Cuenca without breaking the bank.

A Haven of Comfort and Exceptional Service

Hotel Casa San Rafael in Cuenca, Ecuador has garnered an impressive overall rating of 9.1 from satisfied guests. This charming hotel is renowned for its exceptional comfort and top-notch service, making it an ideal choice for travelers seeking a memorable stay. One of the standout features of Hotel Casa San Rafael is its commitment to providing a comfortable and cozy experience for its guests. With a perfect score of 10.0 for comfort, this hotel goes above and beyond to ensure that every guest feels at ease throughout their stay. The rooms are thoughtfully designed with modern amenities and tasteful decor, creating a welcoming ambiance that promotes relaxation. From plush bedding to spacious bathrooms, every detail has been carefully considered to provide a truly comfortable retreat. In addition to its comfort, Hotel Casa San Rafael also excels in delivering exceptional service. With a staff performance rating of 7.0, the hotel's dedicated team goes the extra mile to cater to the needs and preferences of each guest. Whether it's providing helpful local recommendations, arranging transportation, or assisting with any requests, the staff at Hotel Casa San Rafael is known for their warm and friendly approach. Guests can expect a personalized experience that exceeds expectations, ensuring a truly memorable stay. Furthermore, Hotel Casa San Rafael's commitment to culinary excellence is reflected in its impressive food and dining rating of 8.0. Guests can indulge in a delectable array of dishes prepared with fresh, local ingredients at the hotel's on-site restaurant. From traditional Ecuadorian delicacies to international favorites, the menu offers something to satisfy every palate. The attentive and knowledgeable staff are always on hand to provide recommendations and ensure a delightful dining experience. With its exceptional comfort, outstanding service, and delectable dining options, Hotel Casa San Rafael is a true haven for travelers seeking a memorable stay in Cuenca, Ecuador. Whether you're visiting for business or leisure, this hotel is sure to exceed your expectations and leave you with cherished memories.

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Amenities and facilities

Review score
Facilities

4.7

Most talked about facilities

Breakfast

2 mentions

Swimming Pool

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Room service
Services and conveniences
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Shuttle service

Location

Bolívar 5-05 y Mariano Cueva, Centro Historico, Cuenca, Ecuador, EC010110
Very good
Location

7

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:30
  • Check-out until12:00

Property announcements

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Reviews of Hotel Casa San Rafael from real guests

Provided by verified guests of Agoda
6.6
Good
Room comfort and quality10.0
Cleanliness7.0
Location7.0
Service7.0
Value for money6.0
Facilities4.7
High score for Cuenca
Rating
9+ Exceptional (0)
8-9 Excellent (2)
7-8 Very Good (0)
6-7 Good (1)
<6 Below Expectation (1)

Show reviews that mention 

Showing 4 verified guest comments
6.8
Good
Wim from Ecuador
Solo traveler
Standard Single Room
Stayed 1 night in February 2022

Old colonial style”

The house is old so do expect: - very small rooms - very noisy

Reviewed February 13, 2022
2.0
MARISA from United States
Solo traveler
Standard Twin Room
Stayed 8 nights in April 2019

All around excellence. Impeccable!”

I was here for 8 nights and every evening, I felt like I was coming home. Every one of the staff are kind & helpful. Breakfast is very good -- eggs prepared the way you want, juice, fruit, assortment of breads, good coffee and a range of teas. Coffee & tea are available in the lounge all day. Atmosphere of the hotel is appealing & peaceful. Rooms are spacious with comfortable beds. Bathrooms are clean, just perfect.

Reviewed May 08, 2019
8.4
Excellent
Michael from Ecuador
Solo traveler
Standard Single Room
Stayed 2 nights in February 2017

Nice old hotel in El Cetro.”

If you are looking for a swimming pool, sauna, or spa, move on. This hotel is NOTfor you. If you are looking for a clean, old world hotel with extremely friendly and helpful staff, a very good breakfast included, and a location in the middle of El Centro, with easy taxi access, then this is the place for you.

Reviewed February 23, 2017
9.0
Exceptional
RAMON from Argentina
Couple
Standard Double Room
Stayed 2 nights in October 2014

Bien ubicado y bellamente decorado”

Ubicación, atención, comodidad de las habitaciones

El hotel está en un sitio ideal para conocer lo mejor de Cuenca, a medio camino entre el parque central y la zona del Barranco donde se concentra buena parte de la vida nocturna de la ciudad. La atención es muy cálida y las habitaciones espaciosas y bien decoradas. Una joyita cuencana. Lo único malo, aunque inevitable por su ubicación, es el ruido que llega desde la calle en la habitaciones que dan al exterior. En resumen, muy recomendable.

Reviewed October 22, 2014
This is a popular property. Don't miss out!

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