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Hotel Hakuba
Twin Room - Guestroom, Hotel Hakuba in Hakuba
Entrance, Hotel Hakuba in Hakuba
Lobby, Hotel Hakuba in Hakuba
Lobby, Hotel Hakuba in Hakuba
Interior view, Hotel Hakuba in Hakuba
Interior view, Hotel Hakuba in Hakuba

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8.2

Excellent

290 reviews

290 reviews

Housekeeping7
Breakfast5
View3
See map
See map

8.0

Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Mimizuku Onsen
180 m
Nonjae
650 m
A-COOP
670 m
Matsumoto Kiyoshi
670 m
Hakuba Lion Adventure
780 m

Hotel Hakuba

5470-1 Hokujyo, Kitaadumi-gun, Hakuba, Hakuba, Japan, 399-9301 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Hygiene Plus

860 meters to public transportation

Free Wi-Fi in all rooms!

Hot spring bath

Air conditioning

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Bicycle rental

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Spa

Game room

Shops

Your dates are popular among travelersUsers are booking a place in Hakuba every 30 minutes on Agoda.com
Value for money8.5
Location rating8.0

Rooms available at Hotel Hakuba

Excellent
Room comfort & quality

8.3

Twin Room
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 2 single beds and 1 sofa be...
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Family Room with Tatami Area
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 2 single beds and 1 sofa be...
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Triple Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds and 1 sofa be...
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Japanese Western Style Room
...
  • Room size: 51 m²/549 ft²
  • Mountain view
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Standard Room - Twin
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds
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Twin Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds
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Twin Room (Top Floor)
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds
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Japanese Western Style Room
...
  • Mountain view
  • Non-smoking
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Allocated on Arrival
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds
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Twin Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
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Frequently asked questions

Does Hotel Hakuba offer laundry services?

Yes! Hotel Hakuba offers laundry service at your grasp for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

What interesting attractions are close by Hotel Hakuba that are in walking range?

While remaining at Hotel Hakuba, kick start your getaway by visiting the nearest point of interest in walking distance to the property such as Mimizuku Onsen.

What bars are nearby Hotel Hakuba?

While residing at Hotel Hakuba, enjoy your evening or night out at Nonjae to make the most out of your nightlife.

How many floors does Hotel Hakuba have?

Hotel Hakuba has a total of 5 floors.

How long do travelers normally stay at Hotel Hakuba?

Verified past guests that have stayed at Hotel Hakuba had an average nightly stay of 1 night at this property.

What was the average room rate for Hotel Hakuba been in the past month?

The typical room rate for Hotel Hakuba in the past month is 23529.58 JPY, compared to city's average of 26908.66 JPY.

What is the verified guest review consensus about Hotel Hakuba's beds?

60.0% of our past guest critiques have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Hotel Hakuba down in the review section.

What is the typical rating that verified Solo travelers' have given to Hotel Hakuba?

Verified solo travelers that have stayed at this property have given Hotel Hakuba an average rating of 8.4. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to Hotel Hakuba?

Verified business travelers that have stayed at this property have given Hotel Hakuba an average rating of 7.9. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Hotel Hakuba?

Verified couple travelers that have stayed at this property have given Hotel Hakuba an average rating of 8.4. You can look up on more descriptive customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with older children have given to Hotel Hakuba?

Past families with older children that have stayed at this property have given Hotel Hakuba an average rating of 8.4. You can look up more descriptive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Hotel Hakuba?

The nearest train, metro, or bus station is Nakatsuchi, 12987.5 m away from Hotel Hakuba.

What people love about Hotel Hakuba

  • 9.6

    Exceptional
    Cleanliness

    "Rooms and onsen are very clean."

    Clara

    |

    June 29, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Hotel room and onsen are very clean."

    Clara

    |

    June 29, 2023

  • 9.6

    Exceptional
    Location

    "Great location in winter to access Snow peak and Mimizuku Onsen on foot though the hotel has its own bath area."

    EDGAR

    |

    December 26, 2021

Property ranking|Compared to 538 Hakuba properties
See all rankings
Room comfort score
8.3/10
Value for money score
8.5/10
Cleanliness score
8.6/10
Service score
8.8/10
Better than
96
%
of Hakuba properties
Better than
91
%
of Hakuba properties
Better than
90
%
of Hakuba properties
Better than
88
%
of Hakuba properties
Overall rating:

8.4

Excellent
185 reviews
Cleanliness
8.6
Facilities
8.2
Location
8.0
Read all reviews >
More about Hotel Hakuba

More about Hotel Hakuba

Discover the Best Facilities at Hotel Hakuba in Hakuba, Japan

Experience comfort and convenience at Hotel Hakuba in Hakuba, Japan. This 3.0-star hotel boasts a wide range of facilities to make your stay unforgettable. Enjoy shopping at the hotel's shops, or relax at the coffee shop while sipping your favorite drink. Keep your clothes clean with the laundry service, and indulge in delicious meals at the restaurant. Beat the heat with air conditioning, and dry your hair with the hair dryer provided in your room. Watch your favorite shows on the television, or step out to the balcony/terrace to enjoy the breathtaking views. Unwind with a massage or spa treatment, and stay connected with Wi-Fi in public areas. Park your car easily with the car park onsite, which is free of charge. A designated smoking area is available for smokers. Other amenities include a refrigerator, luggage storage, shared kitchen, shared lounge/TV area, fishing, skiing, breakfast buffet, and car park charges applied.

Comfortable Twin Rooms at Hotel Hakuba

Hotel Hakuba offers spacious Twin Rooms that are perfect for travelers seeking comfort and convenience. With a size of 27 square meters, each room features either 2 Single Beds or 1 Sofa Bed, ensuring a restful night's sleep for every guest. Whether you're traveling with a friend or family member, these rooms provide ample space for a comfortable stay. Book your stay at Hotel Hakuba and experience the ultimate in comfort and relaxation.

Exceptional Service, Comfortable Rooms, and Delicious Food at Hotel Hakuba

Hotel Hakuba is a gem in the heart of Hakuba, Japan. Its location is perfect for skiing and snowboarding enthusiasts, and its staff is incredibly helpful and friendly. Guests rave about the good-sized and beautifully done rooms, which are always kept clean and well-maintained. The hotel's onsen is a highlight, offering a beautiful and relaxing experience. The breakfast and dinner spreads are excellent, with a great selection of food styles that guests love. Overall, Hotel Hakuba offers exceptional service, comfortable rooms, and delicious food that guests can't get enough of.

Experience Exceptional Service and Comfort at Hotel Hakuba

Hotel Hakuba is the perfect destination for travelers seeking exceptional service and comfort. With an overall rating of 8.4, guests rave about the hotel's value and facilities, giving them an 8.4 and 8.2 rating respectively. The hotel's cleanliness receives an impressive 8.5 rating, while the staff performance is rated an outstanding 8.7. Although the food and dining options receive a 7.1 rating, guests can explore the surrounding area for delicious cuisine. The hotel's location is rated 8.0, making it easy to access nearby attractions. Guests can enjoy a comfortable stay with an 8.3 rating for comfort. With such high ratings, guests can rest assured that they will have an unforgettable stay at Hotel Hakuba.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Breakfast

7 mentions

Housekeeping

3 mentions

Food & Dining

1 mention

View

1 mention

Languages spoken
  • Japanese
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Game room
  • Garden
  • Hiking
  • Massage
  • Skiing
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Shared kitchen
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Elevator
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Sports equipment rental
  • Bicycle rental
  • Ski equipment rentals
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
Restaurant
  • Menu: A-la-carte

Location

5470-1 Hokujyo, Kitaadumi-gun, Hakuba, Hakuba, Japan, 399-9301
Excellent
Location

8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children 3-4 years old will be charged accommodation fee of JPY 2,500 upon arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
The property
  • Non-smoking rooms/floorsYes
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 69
  • Room voltage100
  • Year property opened1996
  • Most recent renovation2007

Reviews of Hotel Hakuba from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.6
Facilities8.2
Location8.0
Room comfort and quality8.3
Service8.8
Value for money8.5
High score for Hakuba
Rating
9+ Exceptional (37)
8-9 Excellent (6)
7-8 Very Good (18)
6-7 Good (6)
<6 Below Expectation (5)
Time of the year
Mar - May (14)
Jun - Aug (9)
Sep - Nov (14)
Dec - Feb (35)

Show reviews that mention 

Showing 72 verified guest comments
1234
10.0
Exceptional
Cynthia from United States
Family with teens
Twin Room
Stayed 4 nights in January 2020

Great place, services, and staffs”

We stayed here for 5 days and 4 nights with my family and was very comfortable. The rooms had a beautiful view of Happo-One mountain. Our stay was nice and the breakfast buffet is awesome; many assortments of foods. For dinner, the hotel has a restaurant but you need to make a reservation and theres a fee per person. But, the dinner buffet has a big variety of options as well as dessert. The hotel provides free pick up and drop off to Highway-bus terminal. Staffs are all very nice and helpful. My kids wants to go back to Hakuba and stay in this hotel again.

Reviewed January 16, 2020

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9.6
Exceptional
EDGAR from Japan
Couple
Twin Room
Stayed 6 nights in December 2021

Great value”

Great location in winter to access Snow peak and Mimizuku Onsen on foot though the hotel has its own bath area. The lobby is also picturesque. Try walking the street across the creek from the hotel and snap photos of the alps.

Reviewed December 26, 2021

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9.6
Exceptional
Ana from Japan
Group
Stayed 1 night in September 2020

Great place”

Nice location, close to Hakuba station, very clean, with a good public bath. Our rooms was spacious and very clean. The breakfast delicious, with Japanese and western food. The staff is great.

Reviewed September 16, 2020

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10.0
Exceptional
Kasturi from Japan
Family with young children
Stayed 3 nights in March 2021

Beautiful view ”

Staff is very nice and helpful. Rooms are beautiful done

Reviewed March 21, 2021

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8.0
Excellent
DAMIEN from France
Family with teens
Stayed 1 night in March 2020

Nice Onsen”

It my second stay in this hotel unfortunately they did not resolve the foul smell in the toilet. We booked 6 nights and extended day by day for the next 4 nights. Breakfast is good except the selection is the same everyday. We had dinner twice in the hotel. Buffet with a good selection. 3000yen per person. If you book online with the hotel website, the room comes with a dinner package. 10 mins walk to town, , there are good restaurants and near the train station there is a snowboarding rental shop probably the cheapest and they will pick up the rented equipments from the hotel. 5 mins walk from the hotel going towards the town, on the left side of the road there a great local restaurant Izakya, in google map it shows the restaurant is diagonally opposite Ashiyu Foot Bath. Onsen is great relaxation after a day ski.

Reviewed March 12, 2020

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7.6
Very good
April from Australia
Family with young children
Twin Room
Stayed 6 nights in January 2020

Great hotel”

Great, friendly, helpful staff and spacious hotel. Rooms could be cleaner but overall it’s a lovely hotel to stay in.

Reviewed January 10, 2020

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7.6
Very good
Phongthep from Thailand
Family with young children
Twin Room
Stayed 2 nights in February 2020

Onsen not free or include price for room so very expensive for me”

Forced to pay an additional onsen fee even if not used or not informed in the total price of accommodation in the reservation

Reviewed February 26, 2020

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6.4
Good
Jackylou from Australia
Couple
Twin Room
Stayed 2 nights in January 2020

More like Motel”

Old and unclean. Hated staying there, literally couldn't wait to leave. Staff were very helpful with booking is taxi's, shuttle bus and changing our room.

Reviewed January 06, 2020

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8.4
Excellent
Chen from Singapore
Group
Twin Room
Stayed 2 nights in December 2018

Breakfast was good. Rooms were big and cosy.”

We really liked Hotel Hakuba because of the breakfast. But do note breakfast only runs 7am-8.30am. There’s also onsen on site - both indoor and outdoor. Rooms were really nice and big - my group of 7 friends could gather within one room. There’s also a mini kitchen and you could ask for cooking equipments from the reception. All our rooms came with a mini balcony and a big nice window for you to admire the Hakuba view. The hotel is situated along the river and it’s nice to have the sound of the river in the background when we left our balcony door ajar. There’s an A-Coop (hypermart) 10 mins walk away, which is also where the North Face Gravity store is at. You can contact the hotel for a free shuttle pick up from Hakuba Station.

Reviewed December 18, 2018

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8.0
Excellent
Scott from New Zealand
Couple
Twin Room
Stayed 10 nights in January 2019

Very good”

If staying in Hakuba, Hotel Hakuba was a good option and we felt good value for money. The staff were helpful and polite. Would definitely recommend staying here, thank you.

Reviewed February 02, 2019

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7.3
Very good
Megan from Australia
Couple
Stayed 1 night in January 2013

excellent customer service”

Staff were extremely helpful

Hotel is not within walking distance to slopes however we stayed here the first night. great introductory to hakuba. Rooms were small but warm and you can adjust the heat. Called hotel and they drove down and picked us up from the train. they also drove us to our next hotel. very pleasant stay

Reviewed January 23, 2013

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9.2
Exceptional
Mabel from Singapore
Family with teens
Twin Room
Stayed 4 nights in January 2019

First time traveller to ski resort”

We love this hotel for: 1. Hotel pick up and drop off complementary. 2. Onsen with nice scenery in the morning 3. Value for money - our package included breakfast and dinner. 4. Staff was very attentive..when we were slightly late for breakfast, Restaurant call to remind us of the last admission timing 4. Breakfast and Dinner spread were good. Room for improvement: 1. Good to provide 2 pillows instead of 1.

Reviewed January 09, 2019

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9.6
Exceptional
David from Australia
Couple
Twin Room
Stayed 3 nights in March 2018

What a great experience, very helpful staff, and close to some unique locations”

We spoke very little Japanese, and on arrival the team pretty much answered every question we could have asked, very very helpful! Although it may look like its a way from town this was not an issue. - It was the last stop for the free bus shuttle to the snow - It was the first drop off in the afternoon :) - There are 2 food places (One late night 11pm and one closes 6-8) both were amazing - Perfect views of the mountain Also there was a closed and open air onsen, and its own restaurant (Get the breakfast deal)

Reviewed March 21, 2018

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8.8
Excellent
louisa from Malaysia
Family with young children
Twin Room
Stayed 2 nights in December 2019

Magnificent view and free shuttle bus”

Location is a bit far but if you do have own transport, then it’s shouldn’t be a problem. Anyway, the hotel provides free shuttle bus. The room size is good enough for the 4 of us (2 adults, 11 yrs and 5 yrs). The breakfast and dinner is superb... lots of variety.. yummy...

Reviewed December 30, 2019

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10.0
Exceptional
Jon from United Kingdom
Solo traveler
Twin Room
Stayed 3 nights in February 2018

Exceptional”

Great view and great location with easy access to the slopes! Hotel is well kept and the rooms are really nice. The onsen is a relaxing place to go after a hard day in the ski fields.

Reviewed February 27, 2018

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10.0
Exceptional
Jim from Australia
Couple
Stayed 4 nights in March 2019

James, Brisbane”

Stayed at this hotel 3 times now and highly recommend it. Great location, staff very helpful, good sized rooms, food excellent. Skiing very easy from here.

Reviewed April 07, 2019

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10.0
Exceptional
Jacob from Vietnam
Family with young children
Scenic View Twin Room 26 to 30 Sq M
Stayed 5 nights in February 2019

Excellent ”

A very clean and impressive facility. Great staff who are willing to assist in all areas. Beautiful onsen and the breakfast is amazing. There are around 5 or so restaurants all within walking distance as well. Highly recommend this hotel as a place to stay.

Reviewed February 19, 2019

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7.6
Very good
David from Australia
Solo traveler
Stayed 2 nights in January 2019

Nice spot for relaxing. ”

The onsen is very nice and kept very clean. The rooms were a little dated for the price you pay but were clean and comfortable nonetheless. Being a solo traveler I was disappointed that when I came down for the dinner service I was always put in the corner looking at the wall. Staff spoke little English (so what) but we’re very helpful. The view of the mountains from my room was beautiful.

Reviewed January 30, 2019

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9.2
Exceptional
ANTHONY from United Kingdom
Group
Twin Room
Stayed 2 nights in January 2018

Great staff”

Really helpful English speaking staff. Went the extra mile and genuinely helpful.

Reviewed February 01, 2018

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7.3
Very good
Jaye from Hong Kong SAR, China
Group
Stayed 4 nights in December 2012

good and attentive staff. somewhat poor location.”

large rooms. clean and well taken care of. good onsen.

location of the hotel is not convenient and far away from ski slopes. long commutes necessary. however, the rooms are clean, spacious and comfortable. amazing breakfast selection and taste nice. good modern and clean onsen!

Reviewed April 23, 2013

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1234
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