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Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta

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9.1

Exceptional

3,646 reviews

3,646 reviews

Breakfast63
View47
Housekeeping46
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Grand Indonesia Mall

130 m

Selamat Datang Monument

130 m

Mini Space Shuttle Park

160 m

Daily Foodhall

180 m

Galeri Indonesia Kaya

210 m

Popular landmarks
National Museum

2.1 km

Gambir Train Station Building

2.3 km

National Monument (MONAS)

2.4 km

Jakarta Cathedral

3.2 km

Museum Bank Indonesia

6.6 km

Closest landmarks
Embassy of Royal Belgian

220 m

Embassy of United Kingdom

220 m

Embassy of the Kingdom of Belgium

240 m

Embassy of Germany

250 m

Mars Mens Health

320 m

2021

Hotel Indonesia Kempinski Jakarta

Jl. MH Thamrin No. 1, Thamrin, Jakarta, Indonesia, 10310 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Thamrin, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Jakarta

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.5
Distance to city center1 km
Location rating9.6
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.6 km

Rooms available at Hotel Indonesia Kempinski Jakarta

Exceptional
Room comfort & quality

9.1

Grand Deluxe Room King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Grand Deluxe Room King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Grand Deluxe Room Twin
...
  • Room size: 64 m²/689 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Salon Suite
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room King
...
  • Room size: 44 m²/474 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Room Twin
...
  • Room size: 64 m²/689 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 44 m²/474 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Double Grand Deluxe Room
...
    Enter dates to see prices
    Executive Grand Deluxe Room
    ...
    • Room size: 64 m²/689 ft²
    • Shower and bathtub
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Grand Deluxe Room
    ...
    • Room size: 64 m²/689 ft²
    • Shower and bathtub
    Enter dates to see prices

    Frequently asked questions

    Does Hotel Indonesia Kempinski Jakarta have a hot tub?

    A hot tub is one of the facilities available at Hotel Indonesia Kempinski Jakarta.

    What time is check-in and check-out at Hotel Indonesia Kempinski Jakarta?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hotel Indonesia Kempinski Jakarta?

    Hotel Indonesia Kempinski Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 886600 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Indonesia Kempinski Jakarta also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Indonesia Kempinski Jakarta has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Hotel Indonesia Kempinski Jakarta?

    Start your mornings right, with the à la carte and buffet breakfast options offered at Hotel Indonesia Kempinski Jakarta. A selection of food types including halal and asian breakfast options is available for guests. There's an additional charge of 312180 IDR for adults and 156000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Hotel Indonesia Kempinski Jakarta?

    Hotel Indonesia Kempinski Jakarta features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

    Can special events be hosted at Hotel Indonesia Kempinski Jakarta?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hotel Indonesia Kempinski Jakarta. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for event decoration and audio-visual equipment are offered to help your event go smoothly.

    Can business events be hosted at Hotel Indonesia Kempinski Jakarta?

    On-site venues and convenient event services make Hotel Indonesia Kempinski Jakarta an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 3000 people. An extensive range of facilities and services including meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Hotel Indonesia Kempinski Jakarta?

    Hotel Indonesia Kempinski Jakarta does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

    What is the closest train, metro, or bus station to Hotel Indonesia Kempinski Jakarta?

    The closest train, metro, or bus station to Hotel Indonesia Kempinski Jakarta is Bundaran HI, 400 m away.

    What restaurants are nearby Hotel Indonesia Kempinski Jakarta?

    Restaurants including OKU, St. Germain by Cacaote and Wee Nam Kee are popular in Hotel Indonesia Kempinski Jakarta’s neighborhood which is known as Thamrin.

    What popular shopping places are close to Hotel Indonesia Kempinski Jakarta?

    Shopping options in Hotel Indonesia Kempinski Jakarta’s Thamrin neighborhood include Grand Indonesia Mall, Sarinah Thamrin Plaza and Thamrin City Trade Mall.

    What are popular attractions near Hotel Indonesia Kempinski Jakarta?

    Hotel Indonesia Kempinski Jakarta’s location in the Thamrin neighborhood makes it close to famous attractions including Selamat Datang Monument, Mini Space Shuttle Park and Galeri Indonesia Kaya.

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    See map

    Explore the neighborhood

    What people love about Hotel Indonesia Kempinski Jakarta

    • 10

      Exceptional
      Location

      "The best location and room were great"

      Mirah

      |

      September 23, 2022

    • 10

      Exceptional

      "Really amazing hotel."

      Sri

      |

      September 21, 2022

    • 10

      Exceptional
      Breakfast

      "Loved the extensive breakfast spread."

      zahara

      |

      September 19, 2022

    Overall rating:

    9.1

    Exceptional
    3,087 reviews
    Cleanliness
    9.3
    Facilities
    9.1
    Location
    9.6
    Read all reviews >
    What travelers say they love:
    Hotel location is convenient and staffs a re very friendly
    MUHAMMAD from Brunei Darussalam
    Couple
    More about Hotel Indonesia Kempinski Jakarta

    More about Hotel Indonesia Kempinski Jakarta

    Hotel Indonesia Kempinski Jakarta

    Get the most from an urban escape in Jakarta when you book a room at Hotel Indonesia Kempinski Jakarta. Located right in the city center, Hotel Indonesia Kempinski Jakarta saves you time and travel by letting you wake up right in the heart of the best neighborhood.
    At Hotel Indonesia Kempinski Jakarta, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Jakarta even more convenient.
    Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hotel Indonesia Kempinski Jakarta thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
    Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
    All rooms at Hotel Indonesia Kempinski Jakarta are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at Hotel Indonesia Kempinski Jakarta even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper and cable TV.
    In some select rooms, you can find bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Hotel Indonesia Kempinski Jakarta also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


    Dining and things to do

    Every day at Hotel Indonesia Kempinski Jakarta begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hotel Indonesia Kempinski Jakarta caters to its guests varied dietary restrictions with cuisine types such as halal available.
    A memorable night with your travel companions can be had without going far, at the hotel's bar.
    Apart from amenities and services, Hotel Indonesia Kempinski Jakarta goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
    Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


    Around the property

    Experience all the sights and local attractions of Jakarta with Hotel Indonesia Kempinski Jakarta as your base. Never forget your time in Jakarta with a special gift or trinket from Grand Indonesia Mall just 120 m away.

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    Amenities and facilities
    Exceptional
    Facilities

    9.1

    Most talked about facilities

    Breakfast

    109 mentions

    Housekeeping

    58 mentions

    Food & Dining

    56 mentions

    Swimming Pool

    41 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Indonesian
    • Japanese

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Golf course [on-site]
    • Hot tub
    • Massage
    • Pool with view
    • Sauna
    • Spa
    • Steamroom
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alcohol
    • Alternative meal arrangement
    • Bar
    • Bottle of water
    • Coffee shop
    • Fruits/snacks
    • Kitchen
    • Poolside bar
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Infirmary
    • Invoice provided
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Smoking area
    • Terrace

    For the kids

    • Family room
    • Kids club
    • Kids facilities
    • Kids meal
    • Playground

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Bathrobes
    • Bathtub
    • Coffee/tea maker
    • Complimentary tea
    • Desk
    • Free bottled water
    • Free welcome drink
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • Mini bar
    • Mirror
    • Non-smoking
    • Satellite/cable channels
    • Scale
    • Separate shower/bathtub
    • Sewing kit
    • Shoeshine kit
    • Slippers
    • Smoke detector
    • Smoking allowed
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • American
    • Asian
    • Halal
    • Vegetarian
    • Buffet
    Restaurants on site

    Signatures Restaurant

    • Cuisine: Indonesian, International
    • Menu: Buffet, A-la-carte
    Location
    Jl. MH Thamrin No. 1, Thamrin, Jakarta, Indonesia, 10310
    Exceptional
    Location

    9.6

    Airports

    • Halim Perdanakusuma International Airport (HLP)
      10.6 km
    • Soekarno-Hatta International Airport (CGK)
      20.1 km

    Public transportation

    • Bundaran HI
      410 m
    • Dukuh Atas
      610 m

    Hospital or clinic

    • Century - Thamrin Residences
      540 m

    Shopping

    • Grand Indonesia Mall
      130 m

    Convenience store

    • Indomaret
      480 m 6 min drive

    Cash withdrawal

    • ATM
      150 m 3 min walk
    What's nearby

    Popular landmarks

    • Grand Indonesia Mall
      130 m
    • National Museum
      2.1 km
    • Gambir Train Station Building
      2.3 km
    • National Monument (MONAS)
      2.4 km
    • Jakarta Cathedral
      3.2 km
    • Museum Bank Indonesia
      6.6 km
    • Jakarta Old Town
      6.9 km
    • Ancol Dreamland
      8.1 km
    • Istiqlal Mosque
      12.1 km
    • Beautiful Indonesia in Miniature Park
      16.9 km

    Nearby landmarks

    • Grand Indonesia Mall
      130 m
    • Selamat Datang Monument
      130 m
    • Mini Space Shuttle Park
      160 m
    • Daily Foodhall
      180 m
    • Galeri Indonesia Kaya
      210 m
    • Embassy of Royal Belgian
      220 m
    • Embassy of United Kingdom
      220 m
    • Alun Alun Indonesia
      230 m
    • Plaza Indonesia
      230 m
    • Grand Indonesia
      240 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Any additional charges incurred at the property will be charged in Indonesian Rupiah based on the property's daily exchange rate.
    • Children between 6-12 years of age will be charged half the adult price for breakfast.
    • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee886600 IDR
    • Distance from city center1 km
    • Travel time to airport (minutes)45

    Extras

    • Breakfast charge (unless included in room price)312180 IDR

    The property

    • Non-smoking rooms/floorsyes
    • Number of bars/lounges4
    • Number of floors15
    • Number of restaurants4
    • Number of rooms 289
    • Room voltage220
    • Year property opened1962
    • Most recent renovation2008

    Reviews of Hotel Indonesia Kempinski Jakarta from real guests

    Provided by verified guests of Agoda
    9.1
    /
    10
    Cleanliness9.3
    Facilities9.1
    Location9.6
    Room comfort and quality9.1
    Service9.1
    Value for money8.5
    High score for Jakarta
    Rating
    9+ Exceptional (1,047)
    8-9 Excellent (401)
    7-8 Very Good (267)
    6-7 Good (62)
    <6 Below Expectation (44)
    Time of the year
    Mar - May (432)
    Jun - Aug (401)
    Sep - Nov (450)
    Dec - Feb (538)
    All guests (3,087)
    All room types
    All languages

    Show reviews that mention 

    Showing 1,821 verified guest comments
    12345
    10.0
    Exceptional
    Stevanus from Indonesia
    Couple
    Grand Deluxe Room King
    Stayed 1 night in June 2020

    Good service & great cleanliness 👍”

    At first, my expectations are high for 5 stars hotel .. Con(s) : We checked in around 14.30 .. Then we have to wait 10-30 minutes (we will be called when it’s ready) until we could enter our room. However, more than 30 minutes passed, but there is no phone call. So I’m asking front desk, then suddenly room is ready (?) That is my biggest concern. Pro(s) : All staff member are very kind and nice to us, we also get complimentary 250k IDR for room service. Food wise to follow foreigners taste bud, for Indonesian taste bud maybe you will have to add more seasoning. Room is clean, staffs are more than happy to clean seat, tables and all hardware in my room, there is no dirty area in my room. Very pleasant to live here .. maybe one more time in the future for staycation with my wife .. Thank you Kempinski Jakarta & Agoda 👍

    Reviewed June 22, 2020

    See room deals

    Dear Stevanus, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a review on Agoda.com. We are very pleased to learn that you are satisfied with the excellent services that you received from our staff and enjoyed the facilities that we provided. Your very kind words are undoubtedly a great motivation for all of us to keep serving our best at all time. Please do not hesitate to let us know if we can be of any further assistance for you. We really look forward to welcoming you back again at Hotel Indonesia Kempinski Jakarta. Best regards, Sjefke Jansen General Manager

    Responded August 11, 2020
    Hotel Indonesia Kempinski Jakarta
    9.6
    Exceptional
    Galih from Indonesia
    Family with young children
    Grand Deluxe Room King
    Stayed 1 night in March 2021

    One of our very best Staycation!!! ”

    This is our first family outing since the pandemic break early 2020, and our goals is to have a very nice staycation since we've been stay at home more than a years. we choose HI Kempinski as it right in the heart of the city and offer the best city view that we can enjoy without going out of the room - so main goals is to enjoy the room facilities at the most, yes we expect some luxurious things but it surprisingly the hotel has provide beyond our expectation!!!, The room are so spacious for my 2 kids (8 years and 2 years old) to walking around - 64m2!!! its a WOW!! The room furniture are so homey equipped with smart TV, comfy sofa (with pillow), work table and all floor covered with a thick and clean rugs (safe for my 2 yo daughter), while i had to highly appreciate the staff as they willing to give us the best view room as we requested (our room is right at the top left of the main building directly faced to the "Bunderan HI". and the best thing is is the large Bath Tub facing the same view angle as the room has!! , i have to mentioned that the this bath tub bowl are so large and it fit for 2 adult and 2 kids to laid down.. i would say this is the main attraction of the hotel room we choose, we are spending 2-3 hours chilling under the warm water (by the way we bought bubble soap on the Grand Indonesia shopping mall just next to the hotel to complete the day) while at the same time we are enjoy the Jakarta night view and seeing the sun rise on the next day. what a wonderful staycation we had.. Thanks HI Kempinski, you've make my short getaway are so meaningful.

    Reviewed March 15, 2021

    See room deals

    Dear Galih, Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments; it is much appreciated! I am pleased to know that you were satisfied with our comfortable and spacious room as well as the room amenities. Also to mention the hotel's convenient location. Your kind words has great significance to us. We look forward to welcoming you back in Hotel Indonesia Kempinski Jakarta. Warm regards, Sjefke Jansen General Manager

    Responded May 07, 2021
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Daniel from Australia
    Couple
    Grand Deluxe Room King
    Stayed 2 nights in February 2020

    Hotel Indonesia is a historical gem, with amazing service, amazing buffet breakfast and large rooms”

    Hotel Indonesia is a historical gem for Indonesia, and is located in the most central area possible. Rooms are generously sized with amazing views of the city below. The breakfast buffet was amazing - better than many other five star hotels I have visited. The choices for food and beverages are extensive, serving Indonesian, Japanese and western cuisines, with fresh juice, coffee, tea, and Jamu (a local Indonesian beverage - a must try!) available on offer. Many items are prepared fresh for guests (pancakes, waffles, eggs, meat, sushi). The staff were very caring and attentive to detail, and all staff speak fluent English. A special mention to Ruki, who although was a bellboy, went above and beyond to take care of us and ensure everything was perfect, even arranging our luggage throughout our room as we arrived, and helping us navigate Jakarta and tourist attractions. This was our first time staying in Hotel Indonesia and we absolutely recommend it for anyone wishing to visit Indo

    Reviewed March 03, 2020

    See room deals

    Dear Daniel, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking time to write a review on Agoda.com. It is with our utmost pleasure to learn that you had a memorable stay and you enjoyed the hotel's convenient location. We are also glad to learn that you also relished the buffet spread at our Signatures Restaurant during breakfast, especially our Indonesian food section. Your amazing compliment had been forwarded to everyone in the team, especially Ruki. Your very kind words are undoubtedly become great motivations for all of us to serve our best at all time. We look forward to welcoming you back. Please do let me know if I can be of any further assistance. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager

    Show more
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Lilian from Indonesia
    Family with young children
    Grand Deluxe Room King
    Stayed 1 night in January 2020

    Excellent”

    - very friendly service from all hotel stuff (full of smile) - allow early check in at no extra cost if room is ready - prepared baby soaps as requested :) - big bed (super king) cant fit us and 2 young childreb - very clean bathroom (what I concerned most) - gave oral b toothbrushes!! (Not those cheap brushes) - lots of selection for breakfast buffet - warm little whirpool on the swimming pool area a plus point - tv can do youtube! - the kids loved the super big bathtub facing the HI (biggest one I ever tried so far in a hotel) Love it. Thanks Kemspinski Jakarta.

    Reviewed January 06, 2020

    See room deals

    Dear Lilian, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking time to write a review on Agoda.com It is with our utmost pleasure to learn that you had a memorable stay and you enjoyed our spacious room, the iconic view, of Bundaran HI that can be enjoyed from your bathroom. We are also glad to learn that you’ve also enjoyed the buffet spread at our Signatures Restaurant and claimed our restaurant as “The Best in Jakarta”. Your amazing compliment had been forwarded to everyone in the team. Your very kind words are undoubtedly a great motivation for all of us to serve our best at all time. We are looking forward to welcoming you back at our hotel for another great stay. Best regards, Sjefke Jansen General Manager

    Responded January 08, 2020
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    siong from Malaysia
    Couple
    Executive Grand Deluxe Room King
    Stayed 2 nights in May 2019

    Hotel with nothing to complain”

    Hotel is clean, excellent location with all amenities within n outside within walking distance n shielded fr elements. Gd bf spread n club provide excellent view n services at no cost to member. One can literally spend t whole day in the htl without having to pay for food if u r a club member! Staffs r friendly n helpful. I did not observe if there were cctv at security checkpoint bfore entering htl. It would b helpful sh there be any item missing during scanning.

    Reviewed May 10, 2019

    See room deals

    Dear siong, Thank you for choosing Hotel Indonesia Kempinski Jakarta as your hotel choice during your travelling time, and to share your wonderful review on Agoda. It is also a great pleasure for me and my team to read that you had an excellent stay on your recent visit. And for security reason, every security-checkpoints are monitored by CCTV for 24 hours. Please do let us know should there any other suggestion that you have, we certainly will see the possibility to fulfill your request. We are looking forward to the next opportunity to welcome you back in a friendly and enjoyable atmosphere at Hotel Indonesia Kempinski Jakarta. Best Regards, Sjefke Jansen

    Responded May 13, 2019
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Gilbert from Indonesia
    Family with young children
    Deluxe Room King
    Stayed 1 night in August 2020

    It’s a perfect staycation”

    We stayed here to celebrate Indonesia Independence Day. We want to be in a historical building related to Indonesia development when watching ceremony from TV. Our experience was very much beyond expectation. From the staff excellent service, cleanliness in all area, luxury room design, perfect breakfast, combined with perfect location with room facing Bundaran HI fountain. What a memorable staycation in a special moment. Definitely will back again.

    Reviewed August 20, 2020

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    Dear Gilbert, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a review on Agoda.com. We are very pleased to learn that you are satisfied with the excellent services that you received from our staff and enjoyed the facilities that we provided. Your very kind words are undoubtedly a great motivation for all of us to keep serving our best at all time. Please do not hesitate to let us know if we can be of any further assistance for you. We really look forward to welcoming you back again at Hotel Indonesia Kempinski Jakarta. Best regards, Sjefke Jansen General Manager

    Responded August 21, 2020
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Meidyana from China
    Family with young children
    Stayed 1 night in November 2020

    Best staycation in centre of Jakarta”

    We really enjoy the hotel. They knew how to treat the guests. When i arrived there, it was 2.10 PM and so many peope were in queue for check in. I was with my 4 years old daughter and one guy came to inform me that i was able to check in 7th fl. They took me to 7th fl ( executive lounge ) and easily to check in. The room are same with the pictures in agoda, they prepare handsanitizer and masks too. This hotel is connected with GI mall. We had dinner at GI and buy some stuffs. The breakfast is very delicious, the staffs are very helpful. Thanks Kempinski Indonesia..

    Reviewed November 10, 2020

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    Dear Meidyana, Thank you for staying at Hotel Indonesia Kempinski Jakarta. We would like to express our gratitude for this positive and detailed review that you wrote about us on Agoda.com. It is our utmost pleasure to learn that you had a remarkable experience while staying with us and satisfied with our rooms and our attentive staff. We are also glad to learn that the hotel location, being adjacent to Grand Indonesia shopping mall. It would be our greatest pleasure to be able to welcome you again at Hotel Indonesia Kempinski Jakarta. Should there be anything else we can do to make your upcoming visit more enjoyable than ever, please feel free to contact me. Best regards, Sjefke Jansen General Manager

    Responded November 11, 2020
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Yulita from Indonesia
    Couple
    Grand Deluxe Room King
    Stayed 2 nights in June 2020

    Best hospitality experience in Jakarta”

    The best experience of stay in Jakarta so far. I have to admit nothing beats the hospitality, professionalism, and the comfort that HI Kempinski is offering to their guests aside from the iconic experience of being one of the first luxurious hotels operating in Jakarta. I really feel like home staying in your Grand Deluxe room. I will definitely come back here for more stays. Thank you :)

    Reviewed June 17, 2020

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    Dear Yulita, Thank you for staying at Hotel Indonesia Kempinski Jakarta and spending your time to write a positive review via Agoda.com. It is truly an honor for us to learn that you had a fantastic experience at our hotel and did enjoy the personalised service extended by our staff and the hotel facilities during your stay. Furthermore, your amazing compliment had been forwarded to everyone in the team. Your very kind words are undoubtedly a great motivation for all of us to serve our best at all times. Please do not hesitate to let us know if we can be of any further assistance for you. We really look forward to welcoming you back again at Hotel Indonesia Kempinski Jakarta. Best regards, Sjefke Jansen General Manager

    Responded June 22, 2020
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Garry from Indonesia
    Couple
    Grand Deluxe Room King
    Stayed 2 nights in September 2020

    Perfect Stay”

    I never found a perfect staycation like in kempinski hotel, from the location and cleanliness until the food is extraordinary, and the staff complete the full package value of money to stay. Yes, the staff is so kindly serve you with smile and hospitable, from the security guards on parking lot until room services and pool staff delivered positive vibe to stay, cant wait for my second stay there

    Reviewed September 14, 2020

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    Dear Garry, Thank you for staying at Hotel Indonesia Kempinski Jakarta. We would like to express our gratitude for this positive and detailed review that you wrote about us on Agoda.com. It is our utmost pleasure to learn that you had a remarkable experience while staying with us and satisfied with our rooms and our attentive staff. We are also glad to learn that the hotel location had met your expectation. Furthermore, we are very glad that our staffs, have delivered their best services to you. It would be our greatest pleasure to be able to welcome you again at Hotel Indonesia Kempinski Jakarta. Should there be anything else we can do to make your upcoming visit more enjoyable than ever, please feel free to contact me. Best regards, Sjefke Jansen General Manager

    Responded September 16, 2020
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Carey from Taiwan
    Couple
    Grand Deluxe Room King
    Stayed 1 night in February 2021

    Excellent hotel”

    Rooms are large and comfortable with a balcony. The waiter provides are excellent service. Jakarta's largest shopping mall in next door, very good location very convenient transportation. The hotel's Japanese restaurant is great and tasty. The breakfast rich have a lot of foods for service, I look forward to once again stay.

    Reviewed April 15, 2021

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    Dear Carey, Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments; it is much appreciated! I am pleased to know that you were satisfied with the service extended by our staff and the comfortable and spacious room. Also to mention the hotel's convenient location and the high quality of food at OKU and Signatures restaurant. Your kind words has great significance to us. We look forward to welcoming you back in Hotel Indonesia Kempinski Jakarta. Warm regards, Sjefke Jansen General Manager

    Responded April 16, 2021
    Hotel Indonesia Kempinski Jakarta
    9.6
    Exceptional
    fellycia from Indonesia
    Family with teens
    Grand Deluxe Room King
    Stayed 3 nights in December 2020

    best place for staycation”

    We are group of 3 families with young and older children staying for christmas holiday during the pandemic because going outside jakarta is not an option for us, having to choose among 3 other hotel in the location, we sure glad to choose kempinski because it meet our expectations with the iconic bathub and big windows in grand deluxe room. the check in smooth enough altough there are some queuing but not so long, but the best part is the staff, they are so welcoming we certainly feel straight at home, especially pance and retno in signature restaurant but overall from the security to concierge and reception been very very helpful, even though we have to wait until 4.30 to get 1 room done.Food is great with many choice and great health protocols in restaurant but cleanliness in room could be improve because i still fing many dust under the table, and the hotel could improve the health protocol as well because we’ve been staying at other 5 star hotel during this pandemi, they provide touchless elevators and sanitizer in every floor near the elevator, but overall we have a blast time, thank you kempinski

    Reviewed December 27, 2020

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    Dear fellycia, Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments; it is much appreciated! It is with our utmost pleasure to learn that you had a memorable stay and you received personalised service from our staff. Your amazing compliment had been forwarded to all the team. Your very kind words are undoubtedly a great motivation for all of us to serve our best at all time. We are looking forward to your upcoming visit, anytime soon. Best regards, Sjefke Jansen General Manager

    Responded January 27, 2021
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Gutomo from Indonesia
    Couple
    Grand Deluxe Room King
    Stayed 2 nights in May 2020

    Wow”

    One of the best stay we ever had in Jakarta. The room is awsome, clean and the view was spectacular. In room breakfast was outstanding, the variety, quality and quantity was top notch. The service was excellent, they make us really feel secure and comfortable during this Covid season. We’ll be back for sure.

    Reviewed May 08, 2020

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    Dear Gutomo, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us via Agoda.com. We are very pleased to learn that you were satisfied with the room cleanliness and the view to Bundaran HI. We are also glad to learn that you received excellent services from our staff during your stay. Your positive feedback has been forwarded to the entire team. It keeps us motivated to deliver our best service at all times. It would be our greatest pleasure to be able to welcome you again at Hotel Indonesia Kempinski Jakarta. Should there be anything else we can do to make your upcoming visit more enjoyable than ever, please feel free to contact me. Best regards, Sjefke Jansen General Manager

    Responded May 11, 2020
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Gregory from Indonesia
    Couple
    Executive Grand Deluxe Room King
    Stayed 1 night in December 2018

    Good Places for stay”

    Real 5 stars hotel that i was ever stay, actually i stay on 24 Dec then have a second stay on 14 feb 2019, on my first stay theres a miss communication but the FOM Mr Adam, is very kind and great, He manage our second stay on 14Feb very Perfect. start from the room, romantic dinner, and the breakfast. especially for Mr Ajim, He serves delicious food for the restaurant. If you stay here you must try the dessert, especially vanilla panacota and “es pisang hijau and pancakce”

    Reviewed February 25, 2019

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    Dear Gregory, Thank you for choosing Hotel Indonesia Kempinski Jakarta as your hotel choice during your travelling time, and to share your wonderful review. It is also a great pleasure for me and my team to read that you had an excellent stay on your recent visit and the food of the hotel truly met your expectation. I have also taken notes your kind words about the services from our staffs, Adam and Ajim, and surely will extend it to them. We are looking forward to the next opportunity to welcome you back in a friendly and enjoyable atmosphere at Hotel Indonesia Kempinski Jakarta. Best Regards, Sjefke Jansen

    Responded March 04, 2019
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Qikis from Indonesia
    Couple
    Grand Deluxe Room King
    Stayed 1 night in December 2021

    The view is totally amazing!😍”

    Ive stayed for couple days with my partner here for doing the healing activity. We were so excited with the bathtub and ofc the view was pretty amazing at night. Cant wait to visit again as soon as possible and hope they could improve the breakfast menu. The thing that I could still remember while stayin in Kempinski were the corridors on the 15th floor smells bed and we had a hard time dealing with the card key while tapping in the lift, hopefully they could improve it too but overall, Definitely will recommend Kempinski Hotel Jakarta to my fellas. Thank youu

    Reviewed December 28, 2021

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    Dear Qikis, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay and you enjoyed everything from Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager

    Responded December 29, 2021
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Rusbiantari from Indonesia
    Family with young children
    Deluxe Room King
    Stayed 1 night in April 2022

    Great Hotel”

    Stayed at Kempinski never fail you although this is an old hotel but they do an excellent maintanance. The staff is very friendly, the taste of breakfast delicious, the room is spacious and very comfortable and the location is connect to Mall Grand Indonesia

    Reviewed July 14, 2022

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    Dear Rusbianto , Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager

    Responded July 14, 2022
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Daniel from Indonesia
    Couple
    Stayed 1 night in February 2021

    Great staycation!!!”

    A very pleasant and memorable experience staying at this hotel. We are celebrating our anniversary in this hotel and all the staffs and the Guest Relations were going the extra efforts to make our stay memorable... Great set up for candlelight dinner in the room and the food are very tasty. Also a great room with a view to Thamrin and the fountain... Will come back here again with the whole family for sure....

    Reviewed February 07, 2021

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    Dear Daniel, Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments; it is much appreciated! It is with our utmost pleasure to learn that you had a memorable stay and you received personalised service from our staff. Your amazing compliment had been forwarded to all the team. Your very kind words are undoubtedly a great motivation for all of us to serve our best at all time. We are looking forward to your upcoming visit, anytime soon. Best regards, Sjefke Jansen General Manager

    Responded February 08, 2021
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Ferdi from Indonesia
    Family with young children
    Grand Deluxe Room King
    Stayed 2 nights in November 2020

    Best Hotel in Jakarta”

    We are having staycation in Kempinski to celebrate our Daughter second birthday, and it was magnificent! Hotel room is very clean, all hotel staffs are showing sincere hospitality and limitation in facilities made us so comfortable.. We'll definitely comeback! Thanks Kempinski!

    Reviewed December 08, 2020

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    Dear Ferdi, Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments; it is much appreciated! It is with our utmost pleasure to learn that you had a memorable stay and you enjoyed our spacious, clean and comfort room. We look forward to welcoming you back in Hotel Indonesia Kempinski Jakarta. Best regards, Sjefke Jansen General Manager

    Responded December 11, 2020
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    lily from United States
    Family with young children
    Grand Deluxe Room King
    Stayed 1 night in June 2022

    Love this Place!”

    The room is huge, with amazing view. Love the bathroom. Room is clean and all the staff are helpful. They even gave us a board game as a gift . We will definitely coming back. Thank you very for an amazing service and hospitality.

    Reviewed July 02, 2022

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    Dear Lily , Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager

    Responded July 05, 2022
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Moch from Indonesia
    Family with young children
    Grand Deluxe Room King
    Stayed 1 night in November 2021

    excellent room type”

    first of all we arrived lately @3pm but room still not available, and the staff give us waiting facilities at the resto while they are preparing and clean, so our children not in a bad mood, the room are so big so me and my fam can play all together with connecting room they have, the staff is very friendly and helpful, i recommend this hotel for fam staycation

    Reviewed November 12, 2021

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    Dear Moch, Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments; it is much appreciated! We are happy to know that you had a memorable experience at our hotel. It would be our greatest pleasure to be able to welcome you again at Hotel Indonesia Kempinski Jakarta. Sincerely, Sjefke Jansen General Manager

    Responded November 12, 2021
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Diana from Indonesia
    Family with young children
    Stayed 1 night in December 2021

    Best service ever 👍”

    The check in process was smooth, eventhoug there's a lot of queque but, the waiting was fast and it didn't take long for us to check in. The staff is very helpfull. I suddenly got my period early in the morning and was asking for menstrual pad, and they have it. It's really good to have all you need fullfill. Thank you for your hospitaly and keep up the good works 🥰

    Reviewed December 29, 2021

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    Dear Diana, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay and you enjoyed everything from Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager

    Responded December 29, 2021
    Hotel Indonesia Kempinski Jakarta
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