Luxury and Comfort at Hotel Indonesia Kempinski Jakarta
Experience the ultimate in luxury and comfort at Hotel Indonesia Kempinski Jakarta. Our 5.0 star hotel offers a range of facilities to make your stay unforgettable, including 24-hour room service, a coffee shop, bar, laundry service, restaurant, safety deposit boxes, salon, and airport transfer. Our concierge is always available to assist you with tours and valet parking. Relax in our air-conditioned rooms, complete with bathrobes, daily newspaper, in-house movies, hair dryer, and mini bar with satellite/cable TV. Indulge in a massage or soak in the hot tub at our spa, which also features a fitness center, sauna, steam room, and outdoor pool with a poolside bar. Stay connected with Wi-Fi in public areas and enjoy the convenience of our car park, designated smoking area, refrigerator, shuttle service, executive lounge access, and free Wi-Fi in all rooms. Additional amenities include dry cleaning, car hire, luggage storage, shared lounge/TV area, daily housekeeping, laundromat, taxi service, ticket service, halal restaurant, breakfast buffet, car park onsite, self-parking, car park free of charge, and a free fitness center.
Luxurious and Spacious Rooms at Hotel Indonesia Kempinski Jakarta
Experience the ultimate comfort and luxury in one of Hotel Indonesia Kempinski Jakarta's spacious and elegantly designed rooms. Choose from a range of room types, including the Deluxe Room King, Executive Grand Deluxe Room King, Executive Grand Deluxe Room Twin, Grand Deluxe Room King, Grand Deluxe Room Twin, and Salon Suite. Each room is meticulously designed to provide guests with a comfortable and relaxing stay, ensuring that every moment spent in the hotel is nothing short of extraordinary.
Exceptional Service and Friendly Staff
Hotel Indonesia Kempinski Jakarta has received numerous positive reviews for its exceptional service and friendly staff. Guests have praised the hotel's staff for being super friendly, nice, and helpful. The hotel's service is also highly commended, with guests describing it as fantastic, great, and excellent. Visitors have also noted the hotel's safe health procedures and delicious food. The hotel's breakfast is particularly noteworthy, with guests describing it as delicious. Overall, guests have had a great time staying at Hotel Indonesia Kempinski Jakarta and love every part of the hotel.
Luxury and Comfort at Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta is a top-rated hotel in Jakarta, Indonesia, with an overall rating of 9.2. Guests have praised the hotel for its exceptional facilities, cleanliness, location, and staff performance, all receiving high ratings above 9.0. The hotel also provides a comfortable stay, with a rating of 9.1 for comfort. While the food and dining rating is 8.4, guests appreciate the value for money, with a rating of 8.6. Overall, Hotel Indonesia Kempinski Jakarta offers a luxurious and comfortable stay in the heart of Jakarta, with exceptional facilities and staff service that exceed guest expectations.
Good Service ”
Its very a wonderful experience to stay in Hotel Indonesia Kempinski Jakarta. All of their staff were very polite, helpful, and friendly. We requested a high floor room with Bundaran HI view and they can full filled our request. The room was so spacious and very clean. We loved all the ambiance of this hotel. Thank you and we definitely will coming back to stay at Kempinski Jakarta.
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Dear Agetha, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
tip top service!”
they live up to their standards. customer service was amazing from the moment we step foot til the moment we left. breakfast spread was amazing, cleanliness was good, staffs are AWESOME, view was amazing too. the only conplain i have is if the bread and butter pudding was chocolate chips nistead of raisins. ahahaha. but this is a perfecto place ever!
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Dear Rian, Terima kasih telah memilih untuk menginap di Hotel Indonesia Kempinski Jakarta dan menyempatkan waktu untuk menuliskan review Anda. Sebuah kebanggaan bagi kami mengetahui bahwa Anda puas dengan fasilitas hotel kami dan pelayanan yang diberikan oleh staf kami selama Anda menginap di hotel kami. Kesehatan dan keselamatan para tamu adalah prioritas utama kami, oleh karena itu kami berusaha untuk terus memberikan yang terbaik. Komentar Anda telah kami sampaikan kepada seluruh tim sebagai motivasi agar selalu memberikan yang terbaik. Kedatangan Anda berikutnya di Hotel Indonesia Kempinski Jakarta sangat kami nantikan. Salam hangat, Sjefke Jansen General Manager
Terrific Stay !”
The room was spacious enough, clean and quite well kept. The room's view towards the HI roundabout was quite beautiful. Breakfast was terrific and vast. Staff were all very polite, helpful and attentive. The building itself is full of historical meanings. All in all.. we had a terrific stay !
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Dear Ramond, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay and you enjoyed everything from Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Iconic Hotel in Jakarta”
The Iconic hotel in Jakarta. One of the best hotel we've been to. Prime location in the middle of the city and really close to the shopping malls. Also near to the MRT station. Breakfast have quite of options from traditional Indonesian cuisine, Asian (sushi), and American breakfast. Make sure to book on the weekend so you can enjoy the Car Free Day session on a Sunday morning.
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Dear Bagus, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Very recommended!”
The hotel location was in the central of Jakarta, near Plaza Indonesia Shopping mall. The environment was cozy and comfortable. The staff : very nice, friendly, and humble. even though its an old hotel, but they keep the level of cleanliness and comfortable in a good standard
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Dear Adinda, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Great staycation & breakfast. ”
- Check in took 30-40minutes, could be better. Staffs are very helpful & hospitable. - Located at the center of the city life (malls, public transportation, etc.) - Clean and well maintained room. - not the best bathing amenities compared to other 5 star hotels with similar price. - Gym's equipments are well maintained with good variation. - Wide variation of breakfast. The dairy & grain products are superb, sushi not so fresh.
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Dear Gabriela, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your remarks will definitely help us to consistently reach the level of excellence that you expect at Hotel Indonesia Kempinski Jakarta. Please rest assured that we will always strive to improve our service. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Good service & great cleanliness 👍”
At first, my expectations are high for 5 stars hotel .. Con(s) : We checked in around 14.30 .. Then we have to wait 10-30 minutes (we will be called when it’s ready) until we could enter our room. However, more than 30 minutes passed, but there is no phone call. So I’m asking front desk, then suddenly room is ready (?) That is my biggest concern. Pro(s) : All staff member are very kind and nice to us, we also get complimentary 250k IDR for room service. Food wise to follow foreigners taste bud, for Indonesian taste bud maybe you will have to add more seasoning. Room is clean, staffs are more than happy to clean seat, tables and all hardware in my room, there is no dirty area in my room. Very pleasant to live here .. maybe one more time in the future for staycation with my wife .. Thank you Kempinski Jakarta & Agoda 👍
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Dear Stevanus, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a review on Agoda.com. We are very pleased to learn that you are satisfied with the excellent services that you received from our staff and enjoyed the facilities that we provided. Your very kind words are undoubtedly a great motivation for all of us to keep serving our best at all time. Please do not hesitate to let us know if we can be of any further assistance for you. We really look forward to welcoming you back again at Hotel Indonesia Kempinski Jakarta. Best regards, Sjefke Jansen General Manager
Old but gold hotel”
One of the best hotel in jakarta. One of not so many hotel which got balcony in jakarta. Breakfast was excellent , superb, near to paulaners is a plus
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Dear Rizky, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Great Hotel”
Stayed at Kempinski never fail you although this is an old hotel but they do an excellent maintanance. The staff is very friendly, the taste of breakfast delicious, the room is spacious and very comfortable and the location is connect to Mall Grand Indonesia
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Dear Rusbianto , Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
One of our very best Staycation!!! ”
This is our first family outing since the pandemic break early 2020, and our goals is to have a very nice staycation since we've been stay at home more than a years. we choose HI Kempinski as it right in the heart of the city and offer the best city view that we can enjoy without going out of the room - so main goals is to enjoy the room facilities at the most, yes we expect some luxurious things but it surprisingly the hotel has provide beyond our expectation!!!, The room are so spacious for my 2 kids (8 years and 2 years old) to walking around - 64m2!!! its a WOW!! The room furniture are so homey equipped with smart TV, comfy sofa (with pillow), work table and all floor covered with a thick and clean rugs (safe for my 2 yo daughter), while i had to highly appreciate the staff as they willing to give us the best view room as we requested (our room is right at the top left of the main building directly faced to the "Bunderan HI". and the best thing is is the large Bath Tub facing the same view angle as the room has!! , i have to mentioned that the this bath tub bowl are so large and it fit for 2 adult and 2 kids to laid down.. i would say this is the main attraction of the hotel room we choose, we are spending 2-3 hours chilling under the warm water (by the way we bought bubble soap on the Grand Indonesia shopping mall just next to the hotel to complete the day) while at the same time we are enjoy the Jakarta night view and seeing the sun rise on the next day. what a wonderful staycation we had.. Thanks HI Kempinski, you've make my short getaway are so meaningful.
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Dear Galih, Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments; it is much appreciated! I am pleased to know that you were satisfied with our comfortable and spacious room as well as the room amenities. Also to mention the hotel's convenient location. Your kind words has great significance to us. We look forward to welcoming you back in Hotel Indonesia Kempinski Jakarta. Warm regards, Sjefke Jansen General Manager
The best 5-star hotel, perfect for money and location”
It’s a perfect 5-star hotel, perfect location and value for money. It’s recommended, especially if you come for a business trip.
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Dear Daniel, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Love this Place!”
The room is huge, with amazing view. Love the bathroom. Room is clean and all the staff are helpful. They even gave us a board game as a gift . We will definitely coming back. Thank you very for an amazing service and hospitality.
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Dear Lily , Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Best Couple Hotel in Jakarta City Center”
Look no further if you plan to spend your intimate moments with your spouse in Jakarta. They serve tou with the finest services that made your stay amazing. Waking up get yourself a great selection of Authentic, Asian, or Intercontinental Breakfast to energize your day. Definitely worth staying for 1-2 nights stay Ed's review
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Dear Edrick, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Awesome, luxurious ”
I really love so much ..really amazing hotel..superb 👏..I enjoyed MAKSIMUM..specially the staff name " BAGUS " good guy , very humble n lovely person...highly recommended for this hotel..the swimming 🏊♂️ pool environment especially really love it..fantastic..food as well..LOVE KEMPINSKI HOTEL JAKARTA..MISS U
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Dear Sri, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Heritage ”
This hotel had a long history, the management are maintaining that. So happy with the stay, the staff is so helpful, polite and warm. Thank you so much.
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Dear Edwino, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Hotel Indonesia is a historical gem, with amazing service, amazing buffet breakfast and large rooms”
Hotel Indonesia is a historical gem for Indonesia, and is located in the most central area possible. Rooms are generously sized with amazing views of the city below. The breakfast buffet was amazing - better than many other five star hotels I have visited. The choices for food and beverages are extensive, serving Indonesian, Japanese and western cuisines, with fresh juice, coffee, tea, and Jamu (a local Indonesian beverage - a must try!) available on offer. Many items are prepared fresh for guests (pancakes, waffles, eggs, meat, sushi). The staff were very caring and attentive to detail, and all staff speak fluent English. A special mention to Ruki, who although was a bellboy, went above and beyond to take care of us and ensure everything was perfect, even arranging our luggage throughout our room as we arrived, and helping us navigate Jakarta and tourist attractions. This was our first time staying in Hotel Indonesia and we absolutely recommend it for anyone wishing to visit Indo
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Dear Daniel, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking time to write a review on Agoda.com. It is with our utmost pleasure to learn that you had a memorable stay and you enjoyed the hotel's convenient location. We are also glad to learn that you also relished the buffet spread at our Signatures Restaurant during breakfast, especially our Indonesian food section. Your amazing compliment had been forwarded to everyone in the team, especially Ruki. Your very kind words are undoubtedly become great motivations for all of us to serve our best at all time. We look forward to welcoming you back. Please do let me know if I can be of any further assistance. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Best place to staycation”
The view is great. Location was very strategic (connect to the shopping mall and lots of eatery)
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Dear Diana, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Most convenient location”
The hotel is connected to Grand Indonesia Mall, from which you could get anything you need, and have access to a huge range of excellent restaurants. SKYE bar is also connected - and very much recommended
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Dear Mohamad, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
The view is totally amazing!😍”
Ive stayed for couple days with my partner here for doing the healing activity. We were so excited with the bathtub and ofc the view was pretty amazing at night. Cant wait to visit again as soon as possible and hope they could improve the breakfast menu. The thing that I could still remember while stayin in Kempinski were the corridors on the 15th floor smells bed and we had a hard time dealing with the card key while tapping in the lift, hopefully they could improve it too but overall, Definitely will recommend Kempinski Hotel Jakarta to my fellas. Thank youu
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Dear Qikis, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write a feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay and you enjoyed everything from Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager
Excellent”
- very friendly service from all hotel stuff (full of smile) - allow early check in at no extra cost if room is ready - prepared baby soaps as requested :) - big bed (super king) cant fit us and 2 young childreb - very clean bathroom (what I concerned most) - gave oral b toothbrushes!! (Not those cheap brushes) - lots of selection for breakfast buffet - warm little whirpool on the swimming pool area a plus point - tv can do youtube! - the kids loved the super big bathtub facing the HI (biggest one I ever tried so far in a hotel) Love it. Thanks Kemspinski Jakarta.
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Dear Lilian, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking time to write a review on Agoda.com It is with our utmost pleasure to learn that you had a memorable stay and you enjoyed our spacious room, the iconic view, of Bundaran HI that can be enjoyed from your bathroom. We are also glad to learn that you’ve also enjoyed the buffet spread at our Signatures Restaurant and claimed our restaurant as “The Best in Jakarta”. Your amazing compliment had been forwarded to everyone in the team. Your very kind words are undoubtedly a great motivation for all of us to serve our best at all time. We are looking forward to welcoming you back at our hotel for another great stay. Best regards, Sjefke Jansen General Manager