Exterior view, Hotel Kaiserhof Wien in Vienna
Superior Double Room - Guestroom, Hotel Kaiserhof Wien in Vienna
Food and beverages, Hotel Kaiserhof Wien in Vienna
Bar/lounge, Hotel Kaiserhof Wien in Vienna
Lobby, Hotel Kaiserhof Wien in Vienna
Hotel Kaiserhof Wien
Food and beverages, Hotel Kaiserhof Wien in Vienna

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2,353 reviews

2,353 reviews

Cleanliness 9.6
Room comfort and quality 9.5
Service 9.5
Location 9.2
Value for money 9.2
Facilities 9.1
See map


Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Travel Shop Rilkeplatz
40 m
Vienna Hofburg Orchestra
90 m
Generali Foundation Museum
100 m
Bobby's Food Store
160 m
160 m
Popular landmarks
Wiener Staatsoper
620 m
Kunsthistorisches Museum Vienna
870 m
The Hofburg
1.2 km
Belvedere Museum
1.2 km
Historic Center of Vienna
1.2 km
Closest landmarks
Paulaner Apotheke
100 m
Labor Berset
110 m
Friedrich Kummer
160 m
Dr. Thomas Strauch
170 m
Denkmal Josef Ressel
220 m
Agoda Preferred

Hotel Kaiserhof Wien

Frankenberggasse 10, Wieden, Vienna, Austria, 1040 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Wieden, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Schonbrunn Palace. Rated with 4 stars, this high-quality property provides guests with access to massage, fitness center and steamroom on-site.


Hygiene Plus

Sparkling clean

Located in heart of Vienna

Check-in [24-hour]

Excellent room comfort & quality


Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Fitness center


Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Vienna every 2 minutes on Agoda.com
Value for money9.2
Distance to city center1 km
Location rating9.2
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport18.1 km

Rooms available at Hotel Kaiserhof Wien

Room comfort & quality


  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed
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Superior Double Room
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Classic Double Room
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
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Classic Double Room with Extra Bed
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 1 double bed and 1 sofa bed
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Classic Double or Twin Room with extra bed
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 sofa bed and 2 single bed...
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Premier Suite
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 queen bed and 1 sofa bed
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Junior Suite
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 king bed
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Business Double Room
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 double bed
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Kaiserhof Madame Room
  • Room size: 28 m²/301 ft²
  • 2 single beds
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Kaiserhof Business Room
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Frequently asked questions

Does Hotel Kaiserhof Wien have a fitness center?

Hotel Kaiserhof Wien features free 24-hour fitness center that is comfortably located at the tip of your finger, allowing you to get your daily training session in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Hotel Kaiserhof Wien offer dry cleaning services?

Yes! Hotel Kaiserhof Wien features dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

Does Hotel Kaiserhof Wien feature an option for contactless check-in and check-out?

At Hotel Kaiserhof Wien, guest visitors can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

What is the minimum age requirement for visitor at Hotel Kaiserhof Wien?

Hotel Kaiserhof Wien only allows guest visitors that are above 18 years old to stay at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more selections.

What payment cards are accepted at Hotel Kaiserhof Wien?

Hotel Kaiserhof Wien supports up to 7, with payment card options including Visa, American Express, UnionPay, and MasterCard.

What do past guests like most about Hotel Kaiserhof Wien?

Verified guests that stayed at Hotel Kaiserhof Wien have given this property a rating of 9.571 for its outstanding cleanliness as the primary highlight for their stay.

What is the verified guest review consensus about Hotel Kaiserhof Wien's coffee?

65.0% of our verified visitor assessments have given an optimistic appraisal and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Hotel Kaiserhof Wien down in the review section.

What is the typical rating that verified Solo travelers' have given to Hotel Kaiserhof Wien?

Verified solo travelers that have stayed at this property have given Hotel Kaiserhof Wien an average rating of 9.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Hotel Kaiserhof Wien?

Verified families with older children that have stayed at this property have given Hotel Kaiserhof Wien an average rating of 9.4. You can look into more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What popular shopping locations are near to Hotel Kaiserhof Wien?

Shopping options in Hotel Kaiserhof Wien’s Wieden neighborhood include Vienna Naschmarkt.

What time is check-in and check-out at Hotel Kaiserhof Wien?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

What people love about Hotel Kaiserhof Wien

  • 10


    "Excellent Staff , exceptional cleanliness and quality of service , excellent breakfast and perfectly located ,within walking distance to major attractions ."



    March 7, 2022

  • 10


    "Incredible value Sparkling clean facility with friendly staff in true Viennese tradition."



    August 5, 2021

  • 9.6


    "A reasonably priced hotel in a great location and with a wonfetful staff."



    August 17, 2021

Property ranking|Compared to 2,820 Vienna properties
Value for money score
Location score
Service score
Cleanliness score
Better than
of Vienna properties
Better than
of Vienna properties
Better than
of Vienna properties
Better than
of Vienna properties
More about Hotel Kaiserhof Wien

More about Hotel Kaiserhof Wien

Experience Timeless Elegance at Hotel Kaiserhof Wien

Step into a world of timeless elegance at Hotel Kaiserhof Wien, a 4-star hotel located in the heart of Vienna, Austria. With its rich history dating back to 1896, this charming hotel offers a perfect blend of classic charm and modern comfort. Boasting 74 well-appointed rooms, Hotel Kaiserhof Wien ensures a memorable stay for both business and leisure travelers. Conveniently situated just 1 km from the city center, Hotel Kaiserhof Wien provides easy access to Vienna's top attractions, including St. Stephen's Cathedral, the Vienna State Opera, and the Hofburg Palace. Whether you're exploring the city's cultural landmarks or attending business meetings, this hotel is an ideal base for your Vienna adventure. Upon entering Hotel Kaiserhof Wien, you'll be greeted by a warm and inviting atmosphere. The hotel's elegant interiors, adorned with tasteful artwork and luxurious furnishings, create a sense of grandeur. With its last renovation in 2017, the hotel effortlessly blends modern amenities with its historic charm, ensuring a comfortable and enjoyable stay for every guest. Check-in time at Hotel Kaiserhof Wien starts from 03:00 PM, allowing you to settle in and begin your Vienna experience at your own pace. The hotel's attentive and friendly staff will be on hand to assist you with any requests or recommendations you may need during your stay. Families traveling with children will appreciate the hotel's child policy, which allows children between the ages of 0 to 0 to stay free of charge. This makes Hotel Kaiserhof Wien an excellent choice for families looking to explore the wonders of Vienna together. As you bid farewell to this enchanting hotel, check-out time is until 12:00 PM, giving you ample time to complete your stay and prepare for your onward journey. With the airport just 20 minutes away, your departure will be a breeze, ensuring a seamless end to your Vienna getaway. Experience the perfect blend of history, elegance, and modern comfort at Hotel Kaiserhof Wien. Book your stay now and immerse yourself in the beauty of Vienna.

Unwind and Indulge in Hotel Kaiserhof Wien's Luxurious Entertainment Facilities

Hotel Kaiserhof Wien offers a range of entertainment facilities that are designed to help guests relax, rejuvenate, and unwind during their stay. Whether you are looking to socialize, pamper yourself, or simply escape from the hustle and bustle of everyday life, this hotel has something to suit every taste and preference. Step into the elegant bar and lounge area, where you can enjoy a refreshing cocktail or a fine glass of wine. The sophisticated ambiance and friendly staff create the perfect setting for a relaxed evening with friends or loved ones. If you're in need of some pampering, head to the hotel's spa, where you can indulge in a soothing massage or take advantage of the sauna and steam room facilities. Treat yourself to a rejuvenating experience that will leave you feeling refreshed and revitalized. For those who prefer a quieter form of entertainment, Hotel Kaiserhof Wien also boasts a well-stocked library. Lose yourself in the pages of a captivating book or catch up on some work in a peaceful and tranquil environment. The library provides the perfect retreat for book lovers and those seeking a moment of solitude. With its impressive array of entertainment facilities, Hotel Kaiserhof Wien ensures that guests have everything they need for a truly memorable and enjoyable stay. Whether you're in the mood for socializing, relaxation, or quiet contemplation, this hotel has it all.

Stay Active at Hotel Kaiserhof Wien's State-of-the-Art Fitness Center

At Hotel Kaiserhof Wien, we understand the importance of staying active, even while you're away from home. That's why we offer a state-of-the-art fitness center that is free for all guests to use. Open 24 hours a day, our fitness center is designed to cater to all fitness levels and preferences. Whether you're an early riser looking to kickstart your day with a workout or a night owl wanting to burn off some energy before bed, our fitness center is always available for your convenience. Equipped with the latest cardio machines, weightlifting equipment, and a range of exercise accessories, you'll find everything you need to maintain your fitness routine. Our fitness center is spacious, well-lit, and air-conditioned, providing a comfortable environment for your workout. Our friendly and knowledgeable staff are on hand to assist you with any questions or guidance you may need. So, whether you're looking to break a sweat, build strength, or simply unwind after a long day of exploring Vienna, our fitness center has got you covered. Stay active and energized during your stay at Hotel Kaiserhof Wien.

Convenience Facilities at Hotel Kaiserhof Wien

Hotel Kaiserhof Wien offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. From laundry service to room service, the hotel takes care of all your needs. The safety deposit boxes provide a secure place to store your valuables, while the concierge is always ready to assist you with any requests or recommendations. Stay connected with the complimentary Wi-Fi available in all rooms and public areas of the hotel. Whether you need to catch up on work or stay in touch with loved ones, you can easily access the internet throughout your stay. The hotel also offers dry cleaning services, making it convenient to keep your wardrobe fresh and clean. For a seamless check-in and check-out experience, the hotel provides express check-in/check-out services. No need to worry about your luggage as the hotel offers luggage storage facilities. The dedicated housekeeping team ensures that your room is well-maintained and cleaned daily, allowing you to relax and unwind in a comfortable environment. On chilly evenings, cozy up by the fireplace in the hotel's inviting common area and enjoy a warm and relaxing ambiance. With these convenient facilities, Hotel Kaiserhof Wien aims to make your stay in Vienna a truly enjoyable and stress-free experience.

Convenient Transport Facilities at Hotel Kaiserhof Wien

Hotel Kaiserhof Wien offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. From the moment you arrive in Vienna, the hotel's airport transfer service will whisk you away to the comfort of your room. Whether you're traveling for business or pleasure, this service provides a seamless and efficient way to start your trip. For those looking to explore the city, Hotel Kaiserhof Wien offers a variety of tour options. Whether you're interested in historical landmarks, cultural attractions, or culinary delights, the hotel's knowledgeable staff can assist you in selecting the perfect tour to suit your interests. Additionally, if you're traveling by car, the hotel provides valet parking and an onsite car park. With these convenient options, you can rest assured that your vehicle is secure and easily accessible throughout your stay. If you prefer not to drive, the hotel also offers a shuttle service, car hire, and taxi service, making it easy to navigate the city and explore at your own pace. Furthermore, the hotel's ticket service can assist you in arranging transportation for any events or attractions you wish to visit during your stay. Please note that car park charges may apply.

Luxurious Room Facilities at Hotel Kaiserhof Wien

Hotel Kaiserhof Wien offers a range of luxurious room facilities to ensure a comfortable and memorable stay for its guests. Each room is equipped with modern amenities and tastefully decorated to create a warm and inviting atmosphere. Guests can start their day by enjoying a complimentary daily newspaper delivered right to their doorstep, allowing them to stay updated on the latest news and events. For those seeking a cozy and intimate ambiance, select rooms at Hotel Kaiserhof Wien feature a fireplace. Imagine snuggling up in front of a crackling fire, sipping a glass of wine, and unwinding after a day of exploring the charming streets of Vienna. The fireplace adds a touch of elegance and creates a truly enchanting atmosphere, perfect for romantic getaways or simply indulging in some well-deserved relaxation. Whether you choose a room with a fireplace or not, all accommodations at Hotel Kaiserhof Wien are designed with the utmost comfort in mind. From plush bedding and luxurious linens to spacious bathrooms and modern technology, each room is a haven of tranquility. The hotel's attention to detail ensures that every guest's needs are met, guaranteeing a truly unforgettable stay.

Indulge in Culinary Delights at Hotel Kaiserhof Wien

At Hotel Kaiserhof Wien, dining is an experience that will delight your taste buds and satisfy your cravings. With a range of dining facilities available, including a coffee shop and room service, you can enjoy delicious meals and snacks at your convenience. Start your day off right with a scrumptious breakfast at the hotel's breakfast buffet. Indulge in a variety of options, from freshly baked pastries to hot and cold dishes, all prepared with the finest ingredients. The continental breakfast offers a selection of international flavors, ensuring there is something to suit every palate. For those in need of a quick caffeine fix or a relaxing afternoon tea, the hotel's coffee shop is the perfect spot. Sip on expertly brewed coffee or choose from a selection of specialty teas while enjoying the cozy ambiance. In addition to these dining options, Hotel Kaiserhof Wien also offers room service, providing guests with the convenience of enjoying a meal in the comfort of their own room. Whether you're craving a late-night snack or a full-course dinner, the hotel's extensive room service menu is sure to satisfy any craving. With daily housekeeping ensuring cleanliness and hygiene, you can rest assured that your dining experience at Hotel Kaiserhof Wien will be both enjoyable and worry-free. So, whether you're starting your day with a hearty breakfast or unwinding with a cup of coffee, the hotel's dining facilities are sure to leave a lasting impression.

Luxurious and Spacious Rooms at Hotel Kaiserhof Wien

Indulge in comfort and elegance at Hotel Kaiserhof Wien with a range of luxurious room offerings. Whether you are traveling for business or leisure, this hotel has the perfect room to suit your needs. For a relaxing stay, the Classic Double Room offers a cozy retreat with its 21 square meters of space and a comfortable double bed. If you require extra space, the Superior Double Room with its 25 square meters and king bed provides ample room to unwind after a day of exploring the city. For those seeking a touch of luxury, the Junior Suite is the perfect choice. With its spacious 37 square meters and a plush king bed, you can enjoy a truly indulgent experience. And for the ultimate in opulence, the Suite offers a generous 42 square meters of space, a lavish king bed, and all the amenities you could desire. By booking your stay at Hotel Kaiserhof Wien through Agoda, you can enjoy the best prices available and a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly compare room options, make secure reservations, and have peace of mind knowing you've secured the best deal for your stay. So why wait? Book your room now and experience the luxury and convenience of Hotel Kaiserhof Wien.

Discover the Charm of Wieden in Vienna

Nestled in the heart of Vienna, Wieden is a vibrant and historic district that offers a perfect blend of old-world charm and modern attractions. With its picturesque streets, beautiful architecture, and a rich cultural heritage, Wieden is a must-visit destination for travelers seeking an authentic Viennese experience. One of the highlights of Wieden is its proximity to the iconic Belvedere Palace. This magnificent Baroque palace is home to an impressive collection of art, including Gustav Klimt's famous painting, 'The Kiss.' Take a leisurely stroll through the palace's stunning gardens and enjoy panoramic views of the city. Wieden is also known for its lively food scene, with numerous cafes, restaurants, and traditional Viennese taverns dotted throughout the district. Indulge in local delicacies such as Wiener Schnitzel and Sachertorte, or savor a cup of Viennese coffee at one of the charming coffee houses. In the evening, immerse yourself in the vibrant nightlife of Wieden, with its trendy bars and cozy wine taverns. With its charming atmosphere, cultural attractions, and culinary delights, Wieden offers a captivating experience that will leave you wanting to explore more of Vienna's hidden gems.

Convenient Transportation Options from Vienna Airport to Hotel Kaiserhof Wien

Hotel Kaiserhof Wien, located in the charming neighborhood of Wieden in Vienna, Austria, offers a perfect blend of comfort and convenience for travelers. When arriving at Vienna International Airport, there are several transportation options to reach the hotel seamlessly. One of the most convenient ways to get to Hotel Kaiserhof Wien is by taking a taxi from the airport. Taxis are readily available outside the terminal, and the journey to the hotel takes approximately 25 minutes, depending on traffic conditions. The advantage of taking a taxi is the door-to-door service, ensuring a hassle-free arrival at the hotel. Another option is to utilize the efficient public transportation system in Vienna. The airport is well-connected to the city center by the City Airport Train (CAT). Passengers can board the CAT at the airport and reach Wien Mitte station in just 16 minutes. From there, it's a short walk to the hotel. Alternatively, travelers can take the S-Bahn train or the regional bus services to reach the city center, where they can easily transfer to the subway or tram to get to Hotel Kaiserhof Wien. Overall, guests staying at Hotel Kaiserhof Wien have various transportation options to choose from when traveling from Vienna International Airport. Whether it's a comfortable taxi ride or utilizing the efficient public transportation system, reaching the hotel is a breeze, allowing visitors to start their Vienna experience without any stress or hassle.

Discover the Vibrant Surroundings of Hotel Kaiserhof Wien

Hotel Kaiserhof Wien is ideally situated in the heart of Vienna, surrounded by a myriad of landmarks and attractions that offer a glimpse into the city's rich history and vibrant culture. Just a stone's throw away from the hotel, you will find the magnificent Karlskirche, a baroque masterpiece known for its stunning architecture and impressive dome. Take a leisurely stroll through the nearby Resselpark, a charming green oasis where you can relax and soak in the beauty of the surrounding nature. For those seeking an active experience, EMS Workout is conveniently located nearby, offering a unique and efficient fitness training program. Art enthusiasts will delight in a visit to LGV-Gärtnergschäftl, a renowned florist shop that has been serving Vienna since 1870, showcasing exquisite floral arrangements and inspiring design. Explore the fascinating history of Vienna at the Dritte Mann Museum, dedicated to the iconic movie 'The Third Man,' or admire the Brahms Statue, a tribute to the legendary composer Johannes Brahms. With its prime location, Hotel Kaiserhof Wien is the perfect base for discovering all that Vienna has to offer.

Convenient Public Transport Stations near Hotel Kaiserhof Wien

Hotel Kaiserhof Wien is ideally situated near several public transport stations, making it a convenient choice for travelers looking to explore Vienna. Just a short walk away, Karlsplatz Underground Station offers easy access to the city's extensive subway network, allowing guests to quickly reach popular attractions such as St. Stephen's Cathedral and Schönbrunn Palace. Südtirolerplatz Metro Station is another nearby option, providing direct connections to Vienna's main train station, Sudtiroler Platz-Hauptbahnhof. This makes it a convenient choice for those arriving or departing by train. Additionally, the Kettenbrückengasse Station is within walking distance, providing access to the U4 line and allowing guests to easily explore other parts of the city, including the famous Naschmarkt and the Belvedere Palace. With these convenient public transport options nearby, guests staying at Hotel Kaiserhof Wien can effortlessly navigate Vienna and make the most of their stay, whether it's for business or leisure.

Dine Around the Hotel Kaiserhof Wien

Hotel Kaiserhof Wien is surrounded by a vibrant culinary scene, offering a variety of dining options for every taste. Just steps away from the hotel, you'll find Vollpension, a charming café known for its homemade pastries and cozy atmosphere. Craving Mexican cuisine? Head to Santos Wieden I Mexican Grill & Bar, where you can indulge in flavorful tacos and refreshing margaritas. For a taste of Middle Eastern and Mediterranean flavors, NENI am Naschmarkt is a must-visit, serving up delicious dishes in a lively market setting. If you're in the mood for traditional Viennese cuisine, Zum alten Fassl and Wiener Wiazhaus are both excellent choices, offering hearty meals and a warm ambiance. Looking for a trendy spot with a modern twist? SMASHBOX WIEN is a popular destination, serving innovative dishes and creative cocktails. For a taste of Greek cuisine, Sokrates is the place to be, where you can savor authentic flavors in a cozy setting. Craving Asian cuisine? El Burro and Mishi Asia Restaurant are both fantastic options, serving up delectable dishes from Japan to Thailand. And if you're a fan of Japanese matcha, don't miss Matcha Komachi, a cozy café that specializes in matcha-infused treats and beverages. With such a diverse range of dining options just moments away, Hotel Kaiserhof Wien ensures that every culinary craving is satisfied.

Shop till you drop in Vienna

Hotel Kaiserhof Wien is surrounded by an array of shopping landmarks, offering a unique and diverse retail experience. Just a short walk away, you will find the lively Flea Market, where you can browse through a treasure trove of vintage items, antiques, and unique collectibles. For those looking for stylish fashion pieces, Babettes Shop and Flo Vintage Mode Shop are must-visit destinations, offering a curated selection of trendy and one-of-a-kind clothing. If you're in need of travel essentials or looking to plan your next adventure, Reisebüro Mondial and Travel Shop Rilkeplatz are conveniently located nearby. For food enthusiasts, Bobby's Food Store is a haven for gourmet ingredients and local delicacies. And if you're in the mood for some art and culture, Galerie Lehner showcases a wide range of contemporary artworks. With the Alphaville shopping center also in close proximity, guests at Hotel Kaiserhof Wien will find themselves spoiled for choice when it comes to shopping opportunities in Vienna.

Luxury at an Affordable Price: Hotel Kaiserhof Wien vs. Vienna's Average Room Price

Experience the epitome of luxury without breaking the bank at Hotel Kaiserhof Wien. With an average room price of just $314, this elegant hotel offers exceptional value for money in the heart of Vienna. Compared to the average price of a hotel room in Vienna, which stands at $185, Hotel Kaiserhof Wien provides a truly remarkable deal. You'll enjoy the finest amenities, impeccable service, and a prime location, all at a fraction of the cost you would expect in this vibrant city. Indulge in the opulent ambiance of Hotel Kaiserhof Wien, where every detail has been carefully curated to provide a memorable stay. From the beautifully appointed rooms to the exquisite dining options and state-of-the-art facilities, this hotel offers a luxurious experience at an affordable price. Book your stay today and discover why Hotel Kaiserhof Wien is the top choice for discerning travelers seeking both comfort and value in Vienna.

Exceptional Service and Comfort

Hotel Kaiserhof Wien is renowned for its exceptional service and comfort, as highlighted by its numerous positive customer reviews. Guests consistently praise the friendly and helpful staff, who go above and beyond to ensure a pleasant stay. The hotel's cleanliness and peaceful ambiance are also highly commended, providing a serene environment for guests to relax in. The breakfast buffet is a standout feature, offering a wide variety of delicious options in a welcoming atmosphere. Additionally, the spacious and well-decorated rooms are a delight, providing both comfort and style. Overall, the hotel's staff, facilities, and breakfast are highly regarded, making Hotel Kaiserhof Wien an excellent choice for a memorable stay in Vienna.

Exceptional Customer Ratings at Hotel Kaiserhof Wien

Hotel Kaiserhof Wien in Vienna, Austria has received outstanding customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 9.3, this hotel delivers exceptional service and amenities that leave guests feeling satisfied and pampered. One of the key factors contributing to Hotel Kaiserhof Wien's positive ratings is its excellent value for money. With a rating of 9.2 for value, guests appreciate the high quality of service and facilities they receive at a reasonable price. From the moment guests step into the hotel, they are greeted with warm hospitality and a commitment to ensuring their comfort and satisfaction. The hotel's facilities also receive high praise, with a rating of 9.1. Guests can enjoy a range of amenities, including a fitness center, sauna, and steam bath, providing the perfect opportunity to relax and unwind after a day of exploring Vienna. The well-maintained facilities contribute to the overall positive experience, creating a welcoming and luxurious atmosphere for guests. Furthermore, the food and dining options at Hotel Kaiserhof Wien have earned a remarkable rating of 9.1. Guests can indulge in delicious culinary delights at the hotel's on-site restaurant, which offers a diverse menu featuring both local and international cuisines. The attentive staff ensures that every dining experience is a memorable one, catering to guests' individual preferences and dietary requirements. Cleanliness is another aspect that guests highly appreciate at Hotel Kaiserhof Wien, with a rating of 9.6. The hotel maintains impeccable cleanliness throughout its premises, ensuring that guests feel comfortable and at ease during their stay. From the pristine rooms to the spotless common areas, attention to detail is evident, creating a hygienic and inviting environment for guests. The hotel's location also contributes to its positive ratings, with a score of 9.2. Situated in the heart of Vienna, guests have easy access to popular attractions, shopping districts, and vibrant nightlife. Whether guests are exploring the historic city center or attending cultural events, Hotel Kaiserhof Wien's convenient location allows them to make the most of their time in Vienna. Guests consistently rate the comfort of their stay at Hotel Kaiserhof Wien with a remarkable score of 9.5. The hotel offers spacious and well-appointed rooms, featuring modern amenities and elegant decor. The plush beds, luxurious linens, and soundproofed windows ensure a peaceful and restful night's sleep, allowing guests to wake up refreshed and ready to explore the city. Last but not least, the staff performance at Hotel Kaiserhof Wien receives an impressive rating of 9.5. The dedicated and friendly staff go above and beyond to ensure that guests have a memorable stay. From providing personalized recommendations to assisting with any requests, the staff's professionalism and attentiveness contribute to the overall positive experience. Overall, Hotel Kaiserhof Wien's exceptional customer ratings for its value, facilities, food and dining, cleanliness, location, comfort, and staff performance make it a standout choice for travelers seeking a remarkable stay in Vienna, Austria. With its commitment to providing outstanding service and a luxurious experience, this hotel is sure to exceed guests' expectations.

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Amenities and facilities



Most talked about facilities


33 mentions


14 mentions

Languages spoken
  • English
  • Croatian
  • Dutch
  • French
  • German
  • Hungarian
  • Italian
  • Russian
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Vegetarian
  • Gluten-free
  • Buffet


Frankenberggasse 10, Wieden, Vienna, Austria, 1040


  • Vienna International Airport (VIE) - Austria
    18.1 km 32 min drive
  • M. R. Štefánik Airport (BTS) - Slovakia
    61.7 km
Public transportation
  • Karlsplatz Underground Station
    320 m
  • Museumsquartier Metro Stop
    760 m
Hospital or clinic
  • Paulaner Apotheke
    100 m
  • Vienna Naschmarkt
    760 m
Convenience store
  • Denn's Biomarkt Store
    920 m
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Wiener Staatsoper
    620 m
  • Kunsthistorisches Museum Vienna
    870 m
  • The Hofburg
    1.2 km
  • Belvedere Museum
    1.2 km
  • Historic Center of Vienna
    1.2 km
  • St. Stephen's Cathedral
    1.3 km
  • Prater
    3.1 km
  • Schonbrunn Palace
    4.3 km
  • Tiergarten Schoenbrunn - Zoo Vienna
    5.1 km
  • Schonbrunner Gardens
    5.3 km
Nearby landmarks
  • Travel Shop Rilkeplatz
    40 m
  • Vienna Hofburg Orchestra
    90 m
  • Paulaner Apotheke
    100 m
  • Generali Foundation Museum
    100 m
  • Labor Berset
    110 m
  • Bobby's Food Store
    160 m
  • Friedrich Kummer
    160 m
  • Erzherzog-Johann-Platz
    160 m
  • Alphaville
    170 m
  • Bobby's Foodstore
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until12:00
Getting around
  • Airport transfer fee43 EUR
  • Distance from city center1 km
  • Travel time to airport (minutes)20
  • Daily Internet/Wi-Fi fee0 EUR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 74
  • Room voltage220
  • Year property opened1896
  • Most recent renovation2017
  • Daily parking fee26 EUR

Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Hotel Kaiserhof Wien from real guests

Provided by verified guests of Agoda
Room comfort and quality9.5
Value for money9.2
High score for Vienna
9+ Exceptional (183)
8-9 Excellent (24)
7-8 Very Good (16)
6-7 Good (2)
<6 Below Expectation (5)

Show reviews that mention 

Showing 230 verified guest comments
Akiko from Japan
Business traveler
Classic Double Room with Extra Bed
Stayed 5 nights in May 2023

Heartfelt service, elegant interior, and abundant breakfast”

This is an important hotel where I always stay. The staff are always kind and helpful. The interior of the hotel is unified with a calm design. You can enjoy a wide variety of breakfast items buffet-style. You can also have dinner at the bar, and the special salad inspired by Sanjay, who runs the bar, is noteworthy. I am grateful for the heartfelt service that sets it apart from the business-like service of large chain hotels.

Reviewed May 17, 2023
Auto-translated through generative A.I.
Richard from United States
Stayed 2 nights in August 2021

Outstanding in every respect ”

Incredible value Sparkling clean facility with friendly staff in true Viennese tradition. Exceptional features you’d expect at hotels costing multiples more: extravagant breakfast buffet unlimited specialty coffee fresh squeezed orange juice a dozen different fresh breads juicy American style breakfast items plus one new local specialty daily. Linen tablecloths and napkins. Incredible attention to detail: seasonally adjusted premium bedding. Choose from a variety of pillows. Fresh bottle of water daily. Umbrella to borrow in case it rains. Daily newsletter with interesting tips weather sights to explore. Explore sauna and steam room with amenities free of charge. Cozy reading room with interesting selection of books while enjoying a drink from the bar. Quite location yet 5 mins from opera and major transit routes. Tram 1 scenic route stops in front takes you around the west side of the ring. This hotel is a hidden gem stay away from the expensive places with ritzy names they can’t possibly offer more. Ditch the car we bought a week transit pass and crisscrossed town on subway tram or bus. So fast and convenient.

Reviewed August 06, 2021

Dear Richard, We, the entire team of the Hotel KAISERHOF Vienna, would like to thank you very much for your exceptionally warm and friendly feedback to us. Your positive words have touched us very much and filled us again with motivation to further improve our standards. It would give us great pleasure to hopefully welcome you again soon with us and remain in the meantime with the most imperial greetings Hotel KAISERHOF Wien Management & Team

Responded August 10, 2021
Hotel Kaiserhof Wien
Robert from Canada
Stayed 2 nights in March 2020

Fantastic value and staff”

Wonderful long weekend visit to Vienna with a stay at Hotel Kaiserhof Wien. This place ticks all the boxes - quiet rooms, quiet location, tourist highlights and restaurants within easy walking distance, excellent breakfast with lots of variety, wonderfully helpful staff at front desk (and serving breakfast. Had a minor room issue which was corrected immediately and with much professionalism (thank you again Krista!). No question we will return to Hotel Kaiserhof when we next visit Vienna. Thank you!

Reviewed March 13, 2020
Karen from United Kingdom
Solo traveler
Standard Single
Stayed 2 nights in September 2018

Friendly and beautiful hotel”

I stayed in the Kaiserhof for 2 nights. The hotel staff were all so helpful, the concierge/reception staff assisted with train/bus/taxi information, directions and recommendations, they were polite, friendly and very efficient. I can’t speak highly enough of them. My room was very clean, well decorated, well furnished, nothing about it looked tired like some hotels can be. My bed was very comfortable with very nice linen. The breakfast was plentiful with an excellent selection of fruit, yoghurt, meats, eggs, cheese and breads. The waiting staff were attentive and helpful. The street the hotel is situated in is nice and quiet and is within comfortable walking distance of Saint Stephens square, the Hapsburg Palace and the museum quarter. I would happily stay here again on any future trips to Vienna.

Reviewed September 15, 2018

Dear Karen, thank you so much for your feedback and for your wonderful coments, concerning our staff, the breakfast, the room and the environment of the hotel. It makes us always happy to get 10 points of 10 and especially you had an unforgettable time in our Hotel Kaiserhof and in Vienna. Hope to see you again. Best regards. Your Kaiserhof Team

Responded October 02, 2018
Hotel Kaiserhof Wien
Steven from United Kingdom
Stayed 3 nights in September 2020

Hotel Kaiserhof Wien”

Our stay at Hotel Kaiserhof Vienna was wonderful, made very special by the amazing staff. All staff are very pleasant, always taking time to chat and provide a service above and beyond. Crystal on the front desk was especially helpful, providing us with suggestions and so lovely to chat with. Patricia in the restaurant was also very helpful and nothing was too much trouble. The hotel itself, outstanding in every way and definitely the best hotel we have stayed in. Thank you Kaiserhof Vienna.

Reviewed September 21, 2020

Dear valued guest, thank you very much for your recent stay at the HOTEL KAISERHOF Wien and for sharing your wonderful review with us. We are truly delighted to receive such amazing praises and shall share it with all our colleagues. We would love to welcome you again! Kind regards, HOTEL KAISERHOF Wien Management & Team

Responded September 24, 2020
Hotel Kaiserhof Wien
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