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Hotel Monterey Sapporo
Single Non Smoking - Room plan, Hotel Monterey Sapporo in Sapporo
Lobby, Hotel Monterey Sapporo in Sapporo
Interior view, Hotel Monterey Sapporo in Sapporo
Interior view, Hotel Monterey Sapporo in Sapporo
Bathroom, Hotel Monterey Sapporo in Sapporo
Exterior view, Hotel Monterey Sapporo in Sapporo

Removed from saved list

8.4

Excellent

5,375 reviews

5,375 reviews

Housekeeping55
Breakfast35
Shops12
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
VEGAS VEGAS Sapporo
90 m
Sapporo Ramen Kyowakoku
260 m
Tokyu Department Store
260 m
Daimaru Department Store
260 m
Pokemon Center Sapporo
270 m
Popular landmarks
Sapporo Underground Pedestrian Space
500 m
Clock Tower (Tokei-dai)
580 m
Sapporo TV Tower
700 m
Hokkaido Government Office
760 m
Odori Park
870 m
Closest landmarks
Esta Parking
330 m
Trust Park
340 m
JR Tower
430 m
Bokka Statue
430 m
Sapporo Christ Church
440 m

Hotel Monterey Sapporo

Higashi 1-3, Kita 4 Jo, Chuo-ku, Sapporo, Sapporo, Japan, 060-0034 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sapporo, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Odori Park. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

450 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Inside city center

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Car park [on-site]

Restaurants

Breakfast [buffet]

Laundry service

Safety deposit boxes

Your dates are popular among travelersPopular destination! Properties in Sapporo are being booked every minute!
Value for money8.5
Distance to city center0.6km
Location rating8.8
Nearest airportOkadama Airport (OKD)
Distance to airport5.3 km

Rooms available at Hotel Monterey Sapporo

Excellent
Room comfort & quality

8.6

Standard Twin Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds and 1 sofa be...
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Double Non Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Japanese Style (4 persons)
...
  • Room size: 52 m²/560 ft²
  • City view
  • 4 futons
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Japanese Style (5 persons)
...
  • Room size: 52 m²/560 ft²
  • City view
  • 4 futons
Enter dates to see prices
Japanese Style (6 Adults)
...
  • Room size: 52 m²/560 ft²
  • City view
  • 6 futons
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Deluxe Twin Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds and 1 sofa be...
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Family Room Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Luxury Room
...
  • Room size: 52 m²/560 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Japanese Style - 3 Persons
...
  • Room size: 52 m²/560 ft²
  • City view
  • 3 futons
Enter dates to see prices
Single Non Smoking
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 semi double bed
Enter dates to see prices

Frequently asked questions

Does Hotel Monterey Sapporo provide laundry services?

Yes! Hotel Monterey Sapporo offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

Does Hotel Monterey Sapporo provide dry cleaning services?

Yes! Hotel Monterey Sapporo provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

Is car parking available at Hotel Monterey Sapporo?

Hotel Monterey Sapporo has car park onsite with charges applied for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the average travel time to a nearby airport from Hotel Monterey Sapporo?

The average travel time to get from Hotel Monterey Sapporo to the airport is 80 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What points of interest are near by Hotel Monterey Sapporo that are in walking distance?

While remaining at Hotel Monterey Sapporo, jump start your holiday break by exploring the closest attractions that are within close proximity to the property which include Sapporo Ramen Kyowakoku, Tokyu Department Store, and Daimaru Department Store.

What public parks are nearby Hotel Monterey Sapporo?

While staying at Hotel Monterey Sapporo, indulge in your morning or evening wander at nearby park which include Kita 6 jo Erm no Sato Park, Kita 13 jo Ikoi Park, and Kita 2 jo Kobushi Park.

At what time of the year is Hotel Monterey Sapporo most popular?

Hotel Monterey Sapporo's most popular month where verified tourists have stayed the most is in October.

What is the verified guest review consensus about Hotel Monterey Sapporo's view?

75.0% of our verified customer critiques have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Monterey Sapporo down in the review section.

What is the verified guest review consensus about Hotel Monterey Sapporo's pet services?

100.0% of our verified customer assessments have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Hotel Monterey Sapporo down in the review section.

What restaurants are in close proximty of Hotel Monterey Sapporo?

Hotel Monterey Sapporo’s community is Sapporo which comprises of popular restaurants such as Sky J, Mikuni, and Buddy Buddy.

What popular shopping places are close by Hotel Monterey Sapporo?

Shopping options in Hotel Monterey Sapporo’s Sapporo neighborhood include Tanukikoji Shopping Street.

What time is check-in and check-out at Hotel Monterey Sapporo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified periods may be charged an additional fee.

What people love about Hotel Monterey Sapporo

  • 10

    Exceptional
    Cleanliness

    "The hotel is very clean."

    Marriene

    |

    May 28, 2022

  • 10

    Exceptional
    Cleanliness

    "Rooms were immaculate and extremely cosy too."

    Goh

    |

    December 10, 2020

  • 9.6

    Exceptional
    Location

    "Walkable to downtown spots."

    Se-Gil

    |

    August 17, 2021

Property ranking|Compared to 1,230 Sapporo properties
See all rankings
Room comfort score
8.6/10
Location score
8.8/10
Room size
37 sqm.
Value for money score
8.5/10
Better than
94
%
of Sapporo properties
Better than
92
%
of Sapporo properties
Bigger than
92
%
of Sapporo properties
Better than
90
%
of Sapporo properties
Overall rating:

8.4

Excellent
5,375 reviews
Cleanliness
8.6
Facilities
8.0
Location
8.8
Read all reviews >
What travelers say they love:
The breakfast buffet offers lots of choices.
Wendy from Philippines
Family with older children
More about Hotel Monterey Sapporo

More about Hotel Monterey Sapporo

Experience Comfort and Convenience at Hotel Monterey Sapporo

Hotel Monterey Sapporo is a 4.0 star hotel located in the heart of Sapporo, Japan, that offers a range of excellent facilities to ensure a comfortable and convenient stay. Guests can enjoy a delicious meal at the hotel's restaurant, keep their valuables secure in the safety deposit boxes, and stay cool and comfortable with the air conditioning. The hotel also provides daily newspapers, in-house movies, hair dryers, televisions, and mini-bars in each room, as well as Wi-Fi in public areas and all rooms. For those who smoke, there is a designated smoking area available. The hotel also offers laundry service, dry cleaning, luggage storage, and daily housekeeping. Guests can relax by the fireplace or start their day with a breakfast buffet. Onsite car parking is available for guests, with charges applied.

Room Types at Hotel Monterey Sapporo

Hotel Monterey Sapporo offers a variety of room types to suit the needs of every traveler. Choose from Deluxe Twin Non-Smoking, Double Non Smoking, Economy Double Non-Smoking, Family Room Non-Smoking, Luxury Room, Single Non Smoking, and Standard Twin Non-Smoking. Each room is thoughtfully designed and equipped with comfortable bedding to ensure a good night's sleep.

Explore Sapporo's Best Attractions from Hotel Monterey

Hotel Monterey Sapporo is ideally located near some of the city's most famous landmarks and attractions. Take a stroll through the lush greenery of Odori Park, or explore the unique shops and restaurants of Sapporo Underground Pedestrian Space and Tanukikoji Shopping Street. For a taste of history, visit the iconic Clock Tower (Tokei-dai) or Hokkaido Government Office. Admire the stunning views of the city from the top of Sapporo TV Tower or take a tour of the prestigious Hokkaido University. Don't miss the chance to indulge in delicious sweets at Shiroi Koibito Park or take a scenic cable car ride up Mt. Moiwa for breathtaking panoramic views of the city. With so much to see and do, Hotel Monterey Sapporo is the perfect base for exploring all that Sapporo has to offer.

Excellent Service and Comfortable Rooms

Hotel Monterey Sapporo has received rave reviews from its guests, who have praised the hotel's excellent service and comfortable rooms. The staff is described as being incredibly helpful, friendly, and professional, going out of their way to ensure that guests have a pleasant stay. The rooms themselves are spacious, clean, and well-maintained, with guests commenting on the hotel's beautiful classic western-style decor. The hotel's location is also highly praised, with guests noting that it is conveniently located and offers a great ambiance. In addition, the delicious breakfast is also mentioned as a highlight of the stay. Overall, guests have thoroughly enjoyed their stay at Hotel Monterey Sapporo and many have expressed a desire to return in the future.

Experience Unmatched Comfort and Service at Hotel Monterey Sapporo

With an overall rating of 8.4, Hotel Monterey Sapporo has received glowing reviews from its guests. The hotel's comfortable accommodations and exceptional staff performance have earned it high marks in the areas of comfort and service. Guests have also praised the hotel's prime location, with an impressive rating of 8.8. While the food and dining options received a slightly lower rating, the hotel's value and facilities were highly rated at 8.5 and 8.0, respectively. The hotel's commitment to cleanliness is evident in its impressive rating of 8.6. Overall, guests can expect a memorable and enjoyable stay at Hotel Monterey Sapporo, with unmatched comfort and service that will leave a lasting impression.

Show less

Amenities and facilities

Very good
Facilities

8

Most talked about facilities

Housekeeping

73 mentions

Breakfast

53 mentions

Internet

26 mentions

Food & Dining

14 mentions

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Breakfast [buffet]
  • Restaurants
Services and conveniences
  • Chapel
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Front desk [24-hour]
  • Pets allowed
Getting around
  • Car park [charges apply]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Air purifier
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Heating
  • Humidifier
  • Internet access – LAN
  • Internet access – wireless
  • LAN Internet in room [free]
  • Linens
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American

Location

Higashi 1-3, Kita 4 Jo, Chuo-ku, Sapporo, Sapporo, Japan, 060-0034
Excellent
Location

8.8

Airports
  • Okadama Airport (OKD)
    5.3 km
  • New Chitose Airport (CTS)
    41.7 km
Public transportation
  • Sapporo Train Station
    460 m
  • Sapporo Chuo Bus Terminal
    570 m
Hospital or clinic
  • Tokeidai Memorial Hospital
    500 m
Shopping
  • Tanukikoji Shopping Street
    1.2 km
Convenience store
  • Family Mart
    200 m 2 min drive
Cash withdrawal
  • ATM
    260 m 3 min walk

What's nearby

Popular landmarks
  • Sapporo Underground Pedestrian Space
    500 m
  • Clock Tower (Tokei-dai)
    580 m
  • Sapporo TV Tower
    700 m
  • Hokkaido Government Office
    760 m
  • Odori Park
    870 m
  • Hokkaido University
    1.1 km
  • Tanukikoji Shopping Street
    1.2 km
  • Susukino
    1.3 km
  • Mt. Moiwa
    5.7 km
  • Shiroi Koibito Park
    7.3 km
Nearby landmarks
  • VEGAS VEGAS Sapporo
    90 m
  • Sapporo Ramen Kyowakoku
    260 m
  • Tokyu Department Store
    260 m
  • Daimaru Department Store
    260 m
  • Pokemon Center Sapporo
    270 m
  • Sorano Garden
    270 m
  • Sapporo Esta
    290 m
  • JR Tower Observatory T38
    310 m
  • Esta Parking
    330 m
  • Stellar Place Sapporo
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Beginning April 1, 2022, for the purpose of cutting down on the usage of plastic products, we will provide some amenities (toothbrush set, hairbrush, and shavers) only by request of customers at the front desk.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0.6km
  • Travel time to airport (minutes)80
Extras
  • Breakfast charge (unless included in room price)2500 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 250
  • Room voltage100
  • Year property opened1994
Parking
  • Daily parking fee1500 JPY

Property announcements

Notice of change in breakfast service
Breakfast will be served as either a Japanese or Western set menu, or a Japanese or Western buffet, depending on the availability of reservations until further notice.

Reviews of Hotel Monterey Sapporo from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.6
Facilities8.0
Location8.8
Room comfort and quality8.6
Service8.5
Value for money8.5
High score for Sapporo
Rating
9+ Exceptional (1,017)
8-9 Excellent (594)
7-8 Very Good (692)
6-7 Good (178)
<6 Below Expectation (204)
Time of the year
Mar - May (671)
Jun - Aug (720)
Sep - Nov (544)
Dec - Feb (750)

Show reviews that mention 

Showing 2,685 verified guest comments
12345
10.0
Exceptional
JOSELITO from Philippines
Family with teens
Standard Twin Non-Smoking
Stayed 6 nights in January 2020

Our first snow experience”

We would love to experience falling snow as we would always see snow on the ground. So, we booked a week stay at this hotel. Waking up to a sumptuous breakfast, taking our time to always savor the different eastern and western flavors. Our room has a very good city view that we would always look out for falling snow. And finally on our third morning, we woke up to falling snow. This hotel has all the amenities that we need and just enough space for us to comfortably sleep and move around for a whole week. There are convenience stores nearby that sells delicious authentic Japanese food. This hotel is highly recommendable.

Reviewed February 09, 2020

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Thank you very much for choosing and staying at Hotel Monterey Sapporo. We would like to thank you on behalf and deeply obligates to your comments. Your words will give us the strength to continue working hard to service towards and even higher level of excellence. We look forward to patronage again and we will be delighted to be at your service again.

Responded February 23, 2020
Hotel Monterey Sapporo
10.0
Exceptional
Marriene from Philippines
Couple
Standard Twin Non-Smoking
Stayed 1 night in February 2020

Best hotel!”

We stayed here pre pandemic. The staffs are very accommodating. The hotel is very clean. They have great breakfast selection. Location is across the sapporo station. Will definetly stay here again

Reviewed May 29, 2022

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Thank you very much for choosing and staying at Hotel Monterey Sapporo. We would like to thank you on behalf and deeply obligates to your comments. Your words will give us the strength to continue working hard to service towards and even higher level of excellence. We look forward to patronage again and we will be delighted to be at your service again.

Responded May 31, 2022
Hotel Monterey Sapporo
10.0
Exceptional
Jan from United Kingdom
Solo traveler
Stayed 3 nights in January 2020

Best Place to Stay!”

Hotel Monterey (and Hotel Monterey Edelhof where I was moved to) are in an ideal location - close to both Sapporo Station and the Odori Park area. The staff was very helpful, friendly and professional. The buffet breakfast was the best ever with food to satisfy everyone. I recommend the relaxing spa and the spa lounge with city views. I couldn’t have stayed at a better place! Thank you, Hotel Monterey!

Reviewed January 20, 2020

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Thank you very much for choosing and staying at Hotel Monterey Sapporo. We would like to thank you on behalf and deeply obligates to your comments. Your words will give us the strength to continue working hard to service towards and even higher level of excellence. We look forward to patronage again and we will be delighted to be at your service again.

Responded January 23, 2020
Hotel Monterey Sapporo
10.0
Exceptional
Wendy from Philippines
Family with teens
Stayed 2 nights in December 2019

Beautiful Hotel!”

The hotel itself is like a museum with Victorian art gallery. It's interiors are meticulously decorated from elevators down to the rest rooms. The breakfast buffet offers lots of choices. The hotel toiletries are replaced daily. It is also a few minutes walk to the JR station. I cannot say anything bad about the hotel. I will stay here again if ever I come back to Sapporo.

Reviewed January 06, 2020

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Thank you very much for choosing and staying at Hotel Monterey Sapporo. We would like to thank you on behalf and deeply obligates to your comments. Your words will give us the strength to continue working hard to service towards and even higher level of excellence. We look forward to patronage again and we will be delighted to be at your service again.

Responded January 07, 2020
Hotel Monterey Sapporo
10.0
Exceptional
Goh from Singapore
Group
Stayed 1 night in December 2019

Beautiful Hotel with a cute elevator lift”

Rooms were immaculate and extremely cosy too. Location was convenient and the reception staff were extremely helpful in providing information on how and where to get to places.

Reviewed December 10, 2020

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Thank you very much for choosing and staying at Hotel Monterey Sapporo. We would like to thank you on behalf and deeply obligates to your comments. Your words will give us the strength to continue working hard to service towards and even higher level of excellence. We look forward to patronage again and we will be delighted to be at your service again.

Responded December 30, 2020
Hotel Monterey Sapporo
9.6
Exceptional
Se-Gil from United States
Couple
Stayed 1 night in August 2021

Cool, antique style - great value! ”

I stayed for about 7200 yen for a night (during COVID, so prices may have been cheaper), but this hotel could easily charge double. Very cool vibe! Only stayed one night, so didn't get to enjoy all the amenities. Walkable to downtown spots. Would come back!

Reviewed August 17, 2021

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Thank you very much for staying at HOTEL MONTEREY SAPPORO and for taking the time to share your review. We are pleased that you enjoyed your time at our hotel. We share your comment among all staff and we work hard to improve the level of service provided to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely

Responded November 25, 2021
Hotel Monterey Sapporo
9.6
Exceptional
Karlynn from United States
Family with teens
Stayed 7 nights in July 2019

Exceptional”

The staff was very helpful & friendly. The front desk helped us to make reservations at a restaurant off the property.

Reviewed February 12, 2020

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Thank you very much for choosing and staying at Hotel Monterey Sapporo. We would like to thank you on behalf and deeply obligates to your comments. Your words will give us the strength to continue working hard to service towards and even higher level of excellence. We look forward to patronage again and we will be delighted to be at your service again.

Responded February 23, 2020
Hotel Monterey Sapporo
9.6
Exceptional
Benjamas from Thailand
Couple
Standard Twin Non-Smoking
Stayed 3 nights in February 2020

Exceptional”

all is good - except that should have been an onsen.

Reviewed February 19, 2020

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Thank you very much for staying at Hotel Monterey Sapporo. We would like to you thank you for reviewing us and we appreciate your feedback. We look forward to patronage again and we will be delighted to be at your service again.

Responded February 23, 2020
Hotel Monterey Sapporo
9.2
Exceptional
Marriene from Philippines
Couple
Standard Twin Non-Smoking
Stayed 1 night in February 2020

Worth it”

Perfect place to stay. Good location, great ambiance, delicious breakfast. Nice staff

Reviewed March 02, 2020

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Thank you very much for choosing and staying at Hotel Monterey Sapporo. We would like to thank you on behalf and deeply obligates to your comments. Your words will give us the strength to continue working hard to service towards and even higher level of excellence. We look forward to patronage again and we will be delighted to be at your service again.

Responded March 13, 2020
Hotel Monterey Sapporo
7.6
Very good
Sukree from Japan
Group
Standard Twin Non-Smoking
Stayed 3 nights in December 2019

New the airport”

The staff are very friendly, especially the young girl during our check in. She's really helpful person with good service mind.

Reviewed January 06, 2020

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Thank you very much for choosing and staying at Hotel Monterey Sapporo. We would like to thank you on behalf and deeply obligates to your comments. Your words will give us the strength to continue working hard to service towards and even higher level of excellence. We look forward to patronage again and we will be delighted to be at your service again.

Responded January 07, 2020
Hotel Monterey Sapporo
7.6
Very good
WEIWEI from China
Couple
Double Room
Stayed 3 nights in February 2020

Close to the station”

Near to the railway station. Good location. Room is a little bigger than other local hotel. A little expensive.

Reviewed January 27, 2021

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Thank you very much for choosing and staying at Hotel Monterey Sapporo. We would like to thank you on behalf and deeply obligates to your comments. Your words will give us the strength to continue working hard to service towards and even higher level of excellence. We look forward to patronage again and we will be delighted to be at your service again.

Responded February 18, 2021
Hotel Monterey Sapporo
6.4
Good
huei from Japan
Family with young children
Standard Twin Non-Smoking
Stayed 1 night in May 2021

Low quality hotel with untrained Parking Staff ”

The experience with the parking staff was beyond horrible, and we simply lost our word about this low quality hotel. Because of him and the laziness of this immature hotel, we wasted more than 40 mins in the parking process, while no other car was waiting before us. The parking staff is extraordinarily rude and he does not know what he is doing He let us rotate our car in the parking rod. And then, he led us to drive the car outside of the parking rod in the heavy rain with strong wind. He forced us to open the window in the rain and made our face and clothes totally wet. He asked us to back up the car to put the car in font of the hotel, but he could have said from the beginning. Instead of saying any apologizes , he said that we should be thankful that the car is close the hotel. We have never encountered such a rude parking staff till now . As long as you meet him, he will ruin your stay in Sapporo. We assure you about this. It is clear that the education system of the hotel staffs has s serious problem, and that is the reality of this hotel. If you still want to try Hotel Monterey Sapporo, you'd better park your car at Times rental Car parking.

Reviewed May 03, 2021

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Thank you very much for staying at Hotel Monterey Sapporo. However, we deeply apologize that out parking stuff caused you so much trouble at the parking. Indeed there are no excuse for the lack of service skills and knowledge. We share your important comments among all staff and we work hard to train our staff to ensure they provide the highest levels of service to our valued guests. We sincrely apologize for all the shortcomings and unpleasant experience. Your valuable feedback is higly appreciated.

Responded May 22, 2021
Hotel Monterey Sapporo
6.0
Melissa from Singapore
Couple
Economy Double Non-Smoking
Stayed 2 nights in May 2019

Wouldnt stay here again”

Felt really uncomfortable and not at ease my entire stay... in the intuition way. Really wanted to change hotel but everywhere else nearby was fully booked/too expensive. Wouldnt stay here again.

Reviewed January 16, 2020

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5.2
duangrath from Thailand
Group
Standard Twin Non-Smoking
Stayed 2 nights in December 2019

The room need to renovate very old , bed mattress, bed sheets, towel s, pillows very old need to ”

Change all the staffs and the floor carpet as well so very disappointed, not sleep well at night I stay three nights and felt unhappy :( the reception staff also not nice when I check out in early morning at 6.00am in the morning (

Reviewed January 04, 2020

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Thank you very much for staying at Hotel Monterey Sapporo. We apologize for the defects during your recent visit. We would appreciate if you allow us another opportunity to make it right.

Responded January 05, 2020
Hotel Monterey Sapporo
2.0
yang from China
Couple
Stayed 1 night in January 2020

shame for you”

I am a Chinese from Wuhan. Considering the situation in Wuhan, reducing unnecessary troubles for the Japanese people, I took the initiative to cancel this trip to Hokkaido, Japan, and gave up staying at your hotel, to reduce your troubles and not cause you more trouble, but you are actually unable to Free cancellation of orders. Although money is not important, I am really ashamed and disappointed for your actions. I will not choose you next time I come to Hokkaido and tell my friends what you have done.

Reviewed January 24, 2020

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9.6
Exceptional
C.J. from Japan
Couple
Standard Double Room(22‡u)
Stayed 3 nights in September 2019

A GREAT option for anyone visiting Sapporo!!”

Anyone familiar with the Hotel Monterey (in any city) knows the style, decor, ambience and flavor that these hotels offer. The Hotel Monterey Sapporo does not disappoint. In fact, not only does it meet but it exceeds expectations. The staff...great. The breakfast...great. Everything about this place...great. The next time we are in Sapporo we shall be staying here. Should you visit Sapporo The Hotel Monterey Sapporo should definitely be on your shortlist of options; it is a grand hotel.

Reviewed September 22, 2019

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Thank you very much for choosing and staying at Hotel Monterey Sapporo. We would like to thank you on behalf and deeply obligates to your comments. Your words will give us the strength to continue working hard to service towards and even higher level of excellence. We look forward to patronage again and we will be delighted to be at your service again.

Responded September 23, 2019
Hotel Monterey Sapporo
10.0
Exceptional
Patricia from Philippines
Group
Standard Twin Non-Smoking
Stayed 3 nights in April 2017

Charming ”

This hotel is such a pleasant one. From the exterior to the indoor layout all the way to the rooms. What an enjoyable stay indeed. The good include: room was spacious, like a typical western style but with Japanese amenities. Beds, pillows all comfy. The patio in the atrium is quite beautiful. The hotel is near the Sapporo station - easily about 5 minutes (without luggages). Can also walk to major tourist sites such as Okada, tower, clock tower, even the Sapporo factory stores. Hotel staff are also friendly. The area to be improved could possibly be the lobby which needs better lighting. The panels around it are dark colored so on a winter season it feels cold and drab. But overal it was worth it- real good value for your money. Will check out other Monterey hotels in other parts of Japan. I understand they own a chain of hotels.

Reviewed April 27, 2017

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Thank you very much for choosing and staying at Hotel Monterey Sapporo. We would like to thank you on behalf and deeply obligates to your comments. Your words will give us the strength to continue working hard to service towards and even higher level of excellence. We look forward to patronage again and we will be delighted to be at your service again.

Responded January 15, 2018
Hotel Monterey Sapporo
8.8
Excellent
CHAN from Singapore
Family with teens
Economy Double Non-Smoking
Stayed 6 nights in March 2017

Great stay!”

Great stay at Hotel Monterey for the price that we are paying. The location is not too bad as it's a 10-15mins walk from JR Sapporo. ESTA is nearest to the hotel through walking. At the basement level, the food court is always full with people with a lot of variety of food. Daimaru is on the other side through the underground exit. The room is quite big according to most Japanese standard. We paid around $530 sgd for 6 nights stay and it's definitely a very good price. The staff however, are not as friendly but still acceptable as all the basic requirements are all met anyways. Good stay!

Reviewed April 06, 2017

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Thank you very much for choosing and staying at Hotel Monterey Sapporo. We would like to thank you on behalf and deeply obligates to your comments. Your words will give us the strength to continue working hard to service towards and even higher level of excellence. We look forward to patronage again and we will be delighted to be at your service again.

Responded January 15, 2018
Hotel Monterey Sapporo
8.3
Excellent
CANDICE from Singapore
Couple
Stayed 2 nights in December 2013

English Colonial Style Hotel / Large Room & Bed :)”

Big Room / Big Bed / Location

One Word - Fantastic! Im awed by the intricate design and layout of the hotel at the lobby and within the hotel. It is like a modern colonial - Great Gatsby style (Except Gatsby more extravangant). I didnt have the time to walk around to explore the hotel but briefly walked through the walkways. The lifts and toilets like back in 18th century design and our rooms were AMAZING! The rooms were big, double the usual small Tokyo city rooms, they had a bathtub that looks posh. They had a humidifier (Which we needed most to moisture our skin due to winter weather). The usual hotels dont provide any. The beds were huge like king size (or bigger), could fit 3 people in it. They had a couch below the window, we could sit there to admire the snow falling down looking out at the city area and half the carpark (where the cars were buried by the snows). I had a magical time staying at Hotel Monterey Sapporo, and will definitely stay there again! X

Reviewed January 08, 2014

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10.0
Exceptional
Aloysius from Singapore
Couple
Economy Double Non-Smoking
Stayed 5 nights in April 2018

Hotel Monterey - centrally located, excellent service”

Hotel Monterey is located very near the Sapporo JR Station, which was crucial for me because I needed to catch a very early train ride out on my last day. The room was really nice and cosy, for a great price, and room service was really good every day. There were also no issues with an early checkout. Fully recommend this place for a couple's trip.

Reviewed May 06, 2018

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Thank you very much for choosing and staying at Hotel Monterey Sapporo. We would like to thank you on behalf and deeply obligates to your comments. Your words will give us the strength to continue working hard to service towards and even higher level of excellence. We look forward to patronage again and we will be delighted to be at your service again.

Responded May 09, 2018
Hotel Monterey Sapporo
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