Interior view, Hotel Palace Guayaquil in Guayaquil
Entrance, Hotel Palace Guayaquil in Guayaquil
Hotel Palace Guayaquil
Banquet hall, Hotel Palace Guayaquil in Guayaquil
Lobby, Hotel Palace Guayaquil in Guayaquil
Lobby, Hotel Palace Guayaquil in Guayaquil
Restaurant, Hotel Palace Guayaquil in Guayaquil

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9.0Exceptional

829 reviews

829 reviews

See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Church of San Francisco
90 m
Galasam Tours
110 m
Librería Científica
130 m
Centro Viajero
140 m
Fashion Monett
150 m

Hotel Palace Guayaquil

Chile, 214 y Luque, Guayaquil City Center, Guayaquil, Ecuador, 091010 - See map

Conveniently situated in the Guayaquil City Center part of Guayaquil, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Announcements by hotel (1)
Please inform Hotel Palace Guayaquil in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Please note that a USD 1.50 city tax per night will be charged. Please note that the use of the minibar is not free.

Travel Sustainable property

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Game room

Front desk [24-hour]

Luggage storage

Value for money7.8
Location rating9.1

Rooms available at Hotel Palace Guayaquil

Very good
Room comfort & quality

7.7

Junior Suite
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Twin Room
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices
Double Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Two Double Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Single Room
...
  • Room size: 17 m²/183 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Triple Room standard
...
  • Shower
Enter dates to see prices
Superior
...
  • Shower
Enter dates to see prices
Room Economy
...
  • Shower
Enter dates to see prices
Standard Suite
...
  • Shower
Enter dates to see prices
Prestige Room
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does Hotel Palace Guayaquil have a fitness center?

Absolutely! Hotel Palace Guayaquil features fitness center that is conveniently located on site, catering to your active needs to stay in form while on vacation. For more details, please contact the property for more information.

Is car parking available at Hotel Palace Guayaquil?

Hotel Palace Guayaquil has car park free of charge for all visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What points of interest are in close proximty of Hotel Palace Guayaquil that are in walking distance?

While remaining at Hotel Palace Guayaquil, kick start your holiday break by discovering the nearest attractions that are within close proximity to the property which include Galasam Tours, Librería Científica, and Fashion Monett.

What are the property's policies for children's bedding at Hotel Palace Guayaquil?

Hotel Palace Guayaquil's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do visitors generally stay at Hotel Palace Guayaquil?

Verified past guests that have stayed at Hotel Palace Guayaquil had an average nightly stay of 2 nights at this property.

At what time of the year is Hotel Palace Guayaquil most popular?

Hotel Palace Guayaquil's most popular month where verified visitors have stayed the most is in July.

What do past travelers love most about Hotel Palace Guayaquil?

Past visitors that stayed at Hotel Palace Guayaquil have given this property a rating of 9.091 for its excellent location as the primary highlight for their stay.

What is the verified guest review consensus about Hotel Palace Guayaquil's swimming pool?

67.0% of our verified visitor ratings have given a positive review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Hotel Palace Guayaquil down in the review section.

What is the verified guest review consensus about Hotel Palace Guayaquil's food?

62.0% of our verified guest assessments have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Hotel Palace Guayaquil down in the review.

What is the average rating that verified Solo travelers' have given to Hotel Palace Guayaquil?

Verified solo travelers that have stayed at this property have given Hotel Palace Guayaquil an average rating of 8.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

More about Hotel Palace Guayaquil

More about Hotel Palace Guayaquil

Hotel Palace is located in downtown Guayaquil, just 10 minutes’ drive from José Joaquin de Olmedo Airport. It features modern rooms with free Wi-Fi, an on-site restaurant, and a fitness centre. Rooms at Palace Hotel are air conditioned and feature cable TV. All have a seating area and a work desk. Each has a safety deposit box. The hotel’s chef offers a wide selection of international and Ecuadorian cuisine. Hotel Palace is located 15 minutes’ walk from the Seminario Park and 3 blocks away from the Malecón 2000 on the Guayas River.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Breakfast

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Shuttle service

Food and dining

Restaurants on site
Palace Restaurant
  • Menu: Buffet

Location

Chile, 214 y Luque, Guayaquil City Center, Guayaquil, Ecuador, 091010
Exceptional
Location

9.1

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00

Property announcements

Please inform Hotel Palace Guayaquil in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Please note that a USD 1.50 city tax per night will be charged. Please note that the use of the minibar is not free.

Reviews of Hotel Palace Guayaquil from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.7
Facilities8.9
Location9.1
Room comfort and quality7.7
Service8.2
Value for money7.8
High score for Guayaquil
Rating
9+ Exceptional (2)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (2)

Show reviews that mention 

Showing 8 verified guest comments
12
7.3
Very good
Eddie from United States
Solo traveler
Twin Room
Stayed 1 night in September 2015

Good hotel for the money”

The breakfast buffet is as good as it gets. Great location, super comfy beds.

Stayed here the first and last night of a 16 night trip around the country. First night, dated rooms, with noisy air conditioner. Awesome day time front desk lady. Best breakfast buffet in the country! Mini bar included in the price. Last night stay, same helpful, friendly front desk lady. Promised the mini bar again (2 beers). MUCH better room, on the second floor. The good ends here. Had a early flight, had to be out of the hotel at 6:30. Made arrangements for a breakfast sandwich, fruit, and coffee to be ready when we came down. Greeted by a rude front desk guy named George. Breakfast bread and juice in a bag was a joke. Was a small breakfast bar for some other guests, we were informed, not for us, ours was in the bag. Charged for the 2 beers that were promised, by the check in lady. 4 bucks each. I own a hotel, I try to never let the customer leave angry. For the price of 2 beers worth a dollar, and some fruit, they lost 2 rooms and 4 people forever. If they knew what I did, Jorge, wouldn't have a job there.

Reviewed September 20, 2015
6.0
Janet from Philippines
Business traveler
Stayed 4 nights in May 2012

simple & decent”

simple and elegant
Reviewed May 14, 2013
10.0
Exceptional
Ernie from India
Solo traveler
Twin Room
Stayed 2 nights in April 2013

Relaxing and comfortable stay”

Helpful staff, comfortable rooms, great breakfast

Had a very comfortable stay. The rooms are clean and comfortable, the reception staff and bell boys are extremely helpful. The restaurant downstairs serves great food. Breakfast only starts at 7am, which for a city hotel, is late. The staff were very kind to open the buffet 20 mins early for us as we had an early flight. You can't go wrong choosing this hotel. for your stay in Guayaquil.

Reviewed April 20, 2013
8.0
Excellent
Daniel from Canada
Family with young children
Stayed 1 night in August 2012

Rooms were clean and well-appointed”

Prompt service when requesting a third bed (altho booked in advance)

Nothing remarkable. More a business hotel than a family one if the breakfast clientele were anything to judge by. Breakfast was certainly enough and varied but the staff need reminding that children will be children.

Reviewed August 31, 2012
10.0
Exceptional
Carlota from Ecuador
Family with young children
Two Double Room
Stayed 1 night in November 2022

Còmo en casa ”

excelente todo desde que ingresa son muy serviciales y colaborativos, es mi segunda vez en el hotel y volveria si hubiera la oportunidad.

Reviewed November 04, 2022
12
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