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Hotel Residence am Hauptbahnhof
Single Room, Hotel Residence am Hauptbahnhof in Hamburg
Food and beverages, Hotel Residence am Hauptbahnhof in Hamburg
Lobby, Hotel Residence am Hauptbahnhof in Hamburg
Lobby, Hotel Residence am Hauptbahnhof in Hamburg
Bathroom, Hotel Residence am Hauptbahnhof in Hamburg
Bathroom, Hotel Residence am Hauptbahnhof in Hamburg

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6.2

Good

2,507 reviews

2,507 reviews

See map
See map

6.9

Good

Location rating score

Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Sönmez II
80 m
Khairat Zaman
120 m
ZOB - Zentraler Omnibus Bahnhof
160 m
Hein & Fiete
200 m
Carl-Legien-Platz
220 m
Popular landmarks
Townhall Hamburg
1.3 km
Speicherstadt
1.7 km
Park Planten un Blomen
1.8 km
Miniatur Wunderland
1.9 km
St. Michael's Church
2.3 km
Closest landmarks
Engel Apotheke
60 m
Apotheke am Hauptbahnhof
140 m
Europäischer Hof
170 m
DB
330 m
Arcotel
340 m

Hotel Residence am Hauptbahnhof

Steindamm 24-26, St. George, Hamburg, Germany, 20099 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in St. George, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Miniatur Wunderland. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of Hamburg

Check-in [24-hour]

140 meters to public transportation

Inside city center

890 meters to CHOCOVERSUM by HACHEZ

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Bar

Laundry service

Restaurants

Your dates are popular among travelersUsers are booking a place in Hamburg every 8 minutes on Agoda.com
Value for money5.9
Distance to city center0.1 km
Location rating6.9
Nearest airportHamburg Airport (HAM)
Distance to airport8.8 km

Rooms available at Hotel Residence am Hauptbahnhof

Single Room
...
  • Non-smoking
  • Shower
  • 1 single bed
Enter dates to see prices
Double Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Triple Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed and 2 single be...
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Quadruple Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds and 1 double ...
Enter dates to see prices
Twin Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Quadruple Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
Enter dates to see prices
Family Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
Enter dates to see prices
Twin Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Quadruple Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed and 2 single b...
Enter dates to see prices
Double Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices

Frequently asked questions

Does Hotel Residence am Hauptbahnhof have bars on the premises?

Experience your holiday the finest way with a drink in your hand at Hotel Residence am Hauptbahnhof's bar accessible right in front of your doorstep for whenever you need a drink or two.

Does Hotel Residence am Hauptbahnhof provide laundry services?

Yes! Hotel Residence am Hauptbahnhof features laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

Does Hotel Residence am Hauptbahnhof offer dry cleaning services?

Yes! Hotel Residence am Hauptbahnhof provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

What attractions are in close proximty of Hotel Residence am Hauptbahnhof that are in walking range?

While residing at Hotel Residence am Hauptbahnhof, jump start your getaway by exploring the nearest attractions that are within walking distance to the property which include Khairat Zaman, ZOB - Zentraler Omnibus Bahnhof, and Hein & Fiete.

How long do travelers usually stay at Hotel Residence am Hauptbahnhof?

Verified past guests that have stayed at Hotel Residence am Hauptbahnhof had an average nightly stay of 2 nights at this property.

What payment options are supported at Hotel Residence am Hauptbahnhof?

Hotel Residence am Hauptbahnhof supports up to 6, with payment card options such as American Express, Visa, and MasterCard.

What is the typical rating that verified Families with young children have given to Hotel Residence am Hauptbahnhof?

Past families with young children that have stayed at this property have given Hotel Residence am Hauptbahnhof an average rating of 6.0. You can look up more comprehensive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What famous natural sightseeing attractions are close to Hotel Residence am Hauptbahnhof?

Hotel Residence am Hauptbahnhof is located within St. George, which makes it effortlessly close to natural sights including Park Planten un Blomen.

What time is check-in and check-out at Hotel Residence am Hauptbahnhof?

Check-in is from 01:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

Property ranking|Compared to 678 Hamburg properties
See all rankings
Room comfort score
6.8/10
Location score
6.9/10
Service score
6.5/10
Cleanliness score
6.6/10
Better than
96
%
of Hamburg properties
Better than
83
%
of Hamburg properties
Better than
83
%
of Hamburg properties
Better than
83
%
of Hamburg properties
Overall rating:

6.2

Good
2,507 reviews
Cleanliness
6.6
Facilities
5.3
Location
6.9
Read all reviews >
More about Hotel Residence am Hauptbahnhof

More about Hotel Residence am Hauptbahnhof

Experience Comfort and Convenience at Hotel Residence am Hauptbahnhof

Hotel Residence am Hauptbahnhof is a 3.0 star hotel in Hamburg, Germany that offers a range of facilities to ensure a comfortable and convenient stay. Guests can unwind at the hotel bar or dine at the restaurant which serves delicious dishes. Room service is also available for those who prefer to dine in the privacy of their own room. Safety deposit boxes are provided for the security of guests' valuables, while tours can be arranged through the hotel's ticket service. The hotel also offers a laundry service, dry cleaning, luggage storage, and daily housekeeping. All rooms are equipped with modern amenities such as a hair dryer, television with satellite/cable TV, and free Wi-Fi. Guests with cars can take advantage of the onsite car park, although charges apply.

Comfortable and Versatile Room Types at Hotel Residence am Hauptbahnhof

Hotel Residence am Hauptbahnhof offers a range of room types to suit every traveler's needs. Guests can choose from Double Rooms, which feature a Queen Bed and measure 14 square meters, or opt for a Single Room with a Single Bed and 8 square meters of space. Families or groups can enjoy the spaciousness of the 20 square meter Family Room, which comes with either 2 Single Beds or 1 Double Bed, while the Triple Room offers 16 square meters of space with 2 Single Beds or 1 Queen Bed. Additionally, the Twin Room is a great option for those traveling with a friend or colleague, featuring 2 Twin Beds. No matter the room type, guests can expect a comfortable and versatile stay at Hotel Residence am Hauptbahnhof.

Discover the Museum Für Kunst und Gewerbe near Hotel Residence am Hauptbahnhof

If you're looking for a cultural experience during your stay at Hotel Residence am Hauptbahnhof, the Museum Für Kunst und Gewerbe is just a short walk away. This impressive museum houses a diverse collection of art and design pieces from around the world, including ancient artifacts, contemporary art, and decorative objects. With over 500,000 objects in its collection, the Museum Für Kunst und Gewerbe is a must-visit destination for art lovers and history buffs alike. Take a leisurely stroll through the galleries to admire the intricate details of each piece, or join a guided tour to learn more about the museum's fascinating exhibits.

Experience Comfortable and Convenient Stay at Hotel Residence am Hauptbahnhof

Hotel Residence am Hauptbahnhof in Hamburg, Germany has garnered positive customer ratings for its comfortable and convenient stay. Guests have praised the hotel's location, which earned a 6.9 rating, for its proximity to the main train station and easy access to public transportation. The hotel's comfort level also received a high rating of 6.8, ensuring guests a restful night's sleep. Additionally, the staff performance received a 6.5 rating, indicating that guests were satisfied with the level of service provided. Although the food and dining rating was 6.0, the hotel's cleanliness received a 6.6 rating, ensuring guests a hygienic and well-maintained environment. Overall, Hotel Residence am Hauptbahnhof offers a comfortable and convenient stay for travelers visiting Hamburg, Germany.

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Amenities and facilities

Review score
Facilities

5.3

Most talked about facilities

Breakfast

2 mentions

Internet

1 mention

Languages spoken
  • English
  • German
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Restaurants
  • Room service
Services and conveniences
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]

Food and dining

Breakfast options
  • Continental

Location

Steindamm 24-26, St. George, Hamburg, Germany, 20099
Good
Location

6.9

Airports
  • Hamburg Airport (HAM)
    8.8 km 34 min drive
  • Hamburg-Finkenwerder Airport (XFW)
    11.8 km 39 min drive
Public transportation
  • ZOB Busbahnhof Bus Station
    150 m
Hospital or clinic
  • Engel Apotheke
    60 m
Shopping
  • Hamburger Fischmarkt
    4.1 km
Cash withdrawal
  • ATM
    20 m

What's nearby

Popular landmarks
  • Townhall Hamburg
    1.3 km
  • Speicherstadt
    1.7 km
  • Park Planten un Blomen
    1.8 km
  • Miniatur Wunderland
    1.9 km
  • St. Michael's Church
    2.3 km
  • Harbor Piers
    2.8 km
  • Alter Elbtunnel
    3.1 km
  • Reeperbahn
    3.3 km
  • Tierpark Hagenbeck
    6.5 km
  • Alster
    7.6 km
Nearby landmarks
  • Engel Apotheke
    60 m
  • Sönmez II
    80 m
  • Khairat Zaman
    120 m
  • Apotheke am Hauptbahnhof
    140 m
  • ZOB Busbahnhof Bus Station
    150 m
  • ZOB - Zentraler Omnibus Bahnhof
    160 m
  • Europäischer Hof
    170 m
  • Hein & Fiete
    200 m
  • Carl-Legien-Platz
    220 m
  • Pit
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until11:00
Getting around
  • Distance from city center0.1 km
  • Travel time to airport (minutes)20
The property
  • Number of rooms 28
  • Room voltage220
  • Most recent renovation2010

Reviews of Hotel Residence am Hauptbahnhof from real guests

Provided by verified guests of Agoda
Cleanliness6.6
Facilities5.3
Location6.9
Room comfort and quality6.8
Service6.5
Value for money5.9
High score for Hamburg
Rating
9+ Exceptional (3)
8-9 Excellent (3)
7-8 Very Good (4)
6-7 Good (4)
<6 Below Expectation (17)
Time of the year
Mar - May (7)
Jun - Aug (15)
Sep - Nov (7)
Dec - Feb (2)

Show reviews that mention 

Showing 31 verified guest comments
12
4.8
Sami from Turkey
Couple
Double Room
Stayed 5 nights in May 2022

Bad area”

Locatrion in general was good and close to the main train station, however the street was a little creepy with "gangster" looking and drunk people. The hotel was relatively clean, but room service cleaning was not up to standards. Reception staff also looked creepy and barely spoke two words of English.

Reviewed June 08, 2022

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7.0
Very good
Brice from France
Business traveler
Double Room
Stayed 3 nights in April 2013

A good spot in a central location”

Central location, no thrills, decent value

The hotel was decent value. It is located very near the main train station, which was the reason I selected it. The location itself is a bit of a redlight district, but didn't feel unsafe, so everything was good. Nothing to complain about the room itself: it was clean, spacious, it had double windows, so no noise from the street and quiet dreams! The only little thing was the matress, which was a bit soft for my taste. Regarding the bathroom, hot water came fast, it was clean, but didn't come with any accessories, like a comb, hand soap, etc. The breakfast was OK, with a reasonable selection, but nothing fantastic, or fresh. Everything seemed to be out of a plastic packaging, and the place where you fill up your plate is rather small, and quickly gets cramped. The final point is that the hotel is full of stairs, and the elevator is not easily accessible (located on the first floor). All in all, I was happy with my stay, as I was in Hamburg for business, and wanted to be close the station. Service was efficient, and I had no issues. I would not recommend it for couples or families, mainly because of the neighbourhood.

Reviewed April 25, 2013

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7.7
Very good
Candice from Iceland
Business traveler
Double Room
Stayed 1 night in October 2011

reasonable hotel”

free wifi in the rooms, breakfast included, sofa bed in the room, 24 hour reception

good rooms, quiet, nice bathroom. very good value but i think I might have gotten a particularly good rate. The location seems to be a red light district but seemed safe enough. free Wifi in the rooms and a complimentary breakfast is good.

Reviewed October 27, 2011

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10.0
Exceptional
David from United States
Couple
Double Room
Stayed 2 nights in June 2017

very good location”

Location perfect, just behind the train station, walk to downtown and most tour location, just surrounding has a lot of funny thing. breakfast excellent, staff excellent, need pay parking UR$ 12 per day in outside garage.

Reviewed June 30, 2017

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3.2
David from Germany
Solo traveler
Double Room
Stayed 2 nights in December 2017

Acceptable”

This place is the place nightmares are scared of. I booked this place because of the location, which in Hamburg isn’t really necessary. When I got there, I was already put off by the garbage laying everywhere outside the hotel. I was given a key to room 5, which should have been easy enough to find, but it was not. The place is a maze. The rooms don’t go in order, and the majority of hallways had no lights. I had to use my phone to read the numbers on the doors and to get the key in the lock. When I found my room, it had two single beds. I’d booked and paid for the slightly more expensive double. I went back downstairs and the guy there was surprised that a single person would have requested a double bed instead of a narrow twin. He gave me a new key to room 18, which was in an even darker area than the last room. The room was nothing like the photos and had the smell of many years of smoking. I ended up not staying because of all of the trouble.

Reviewed January 03, 2018

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7.6
Very good
David from Ireland
Family with teens
Family Room
Stayed 2 nights in July 2017

Good location, reasonable hotel, comfortable beds”

We enjoyed our stay here. Very comfortable beds. We didn't pay extra for breakfast so can't comment on that. Although it looks a bit tired from the outside it's clean and comfortable inside and we slept well. The area is like a little Istanbul which added to it's character. Plenty of places to eat and shops for food and drink Tec. A few ladies pop out at night selling their wares but we were never worried or felt bothered. Within 5 - 10 minutes walk from main train station which is very good. We got the city tour which picks up from the station and gives you good bearings. Try to get the tours with earphones unless you understand German as its a bit hit and miss if you'll get a guide who will speak your language.

Reviewed August 05, 2017

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7.0
Very good
Pau from Brunei Darussalam
Family with teens
Stayed 2 nights in July 2012

good Location”

Good and clean

we stayed in quad room with a long sofa, the room is a bit small so we placed out luggage on long sofa, toilet is clean with comfortable size. The street is a bit noisy as we opened the windows for cold air and ventilation. a short walking distance from main station where the hop on/off stop is.

Reviewed July 13, 2012

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4.8
Georgia from Sweden
Couple
Double Room
Stayed 1 night in July 2018

On the "bad" side of the central station ”

Outdated hotel in the middle of a shady neighborhood. It was between a sexshop and a casino. Close to the central station and cheaper the other hotels in the city center. Ok for a short stay, but parking outside did not feel very safe. You get what you pay for.

Reviewed July 09, 2018

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4.4
TEERAWUT from Thailand
Couple
Stayed 1 night in December 2019

Near Hbf but unsafe zone”

No elevator from ground floor. If you have a big luggage, it does not recommend to stay here. The location is not only near Hbf but this zone is also unsafe for tourist. Moreover, the key shall be left at reception once you always go out. Access control for the accommodation is retrospective used by primary key. The only advantage of this hotel is free of charge for city tax.

Reviewed December 26, 2019

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3.6
LAM from Vietnam
Family with young children
Triple Room
Stayed 2 nights in August 2019

Not good ”

Picture of hotel on Agoda is not true with present. Triple room is very small for my family.

Reviewed August 12, 2019

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4.4
taimoor from Germany
Business traveler
Single Room
Stayed 2 nights in September 2019

Acceptable”

I put my clothes in the room, once i checked out and came back after some time to take my clothes back and they refused to give them back

Reviewed September 05, 2019

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4.4
taimoor from Germany
Business traveler
Single Room
Stayed 1 night in September 2019

Acceptable”

i placed my clothes and checked out and once i came back they refused to give it back . their staffs are thieves

Reviewed September 06, 2019

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7.2
Very good
CESAR from Spain
Solo traveler
Single Room
Stayed 1 night in August 2019

Buena relación calidad precio. ”

No hay ascensor a la primera planta y la escalera es muy empinada.

Reviewed August 14, 2019

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2.0
Stefano from Germany
Couple
Double Room
Stayed 2 nights in September 2023

Acceptable”

Eine Katastrophe Preis-Leistungs-Verhältnis absolut nicht vergleichbar für 3 Sterne In der Hotel die Zeit ist stehen geblieben in den 70 Jahre Es muss alles saniert und renoviert Absolut nicht zum empfehlen nicht nur das Hotel sondern auch die Lager

Reviewed September 26, 2023

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2.8
Silke from Germany
Family with teens
Double Room
Stayed 2 nights in April 2023

Nicht zu empfehlen ”

Zentrale Lage, das ist das einzige positive an diesem hotel.viel zu teuer,Frühstück soll nochmal 13 euro extra kosten nein danke. dieses hotel befindet sich in einer Straße wo man nicht wirklich lang gehen möchte. Da treibt sich alles rum und sehr Dreckig.wenn man nicht gut laufen und Treppen steigen kann, dann hat man hier verloren. Steile Treppe bis in erste Etage. Die Zimmer sind auch nicht so toll, nicht sauber, man fühlt sich nicht wohl. Ich bereue es dieses hotel gebucht zu haben. Sehr viel Geld bezahlt für nichts

Reviewed April 24, 2023

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5.6
Heike from Germany
Solo traveler
Single Room
Stayed 4 nights in June 2022

Gutes Preis-Leistungsverhältnis”

Gute Lage für Unternehmungen jeder Art. S-und U Bahn in direkter Umgebung . Würde jederzeit wieder dort übernachten.

Reviewed June 24, 2022

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6.4
Good
Thomas from Germany
Business traveler
Single Room
Stayed 4 nights in May 2022

Good”

Leider wurde mir das Zimmer doppelt in Rechnung gestellt

Reviewed May 24, 2022

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2.4
Silke from Germany
Couple
Double Room
Stayed 2 nights in May 2022

Nicht schön”

Wenn die Bildern im Netz der Wahrheit entsprechen würden, hätte ich niemals gebucht😖

Reviewed May 10, 2022

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10.0
Exceptional
Thomas from Germany
Solo traveler
Single Room
Stayed 1 night in June 2019

Exceptional”

Zentrales, sauberes Hotel, gut ausgestattet - sehr gutes Preis-Leistungsverhältnis!

Reviewed June 21, 2019

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4.0
Hans-Peter from Switzerland
Business traveler
Double Room
Stayed 2 nights in August 2012

Hotel gut für einen Quicky aber sonst......”

Nähe Hauptbahnhof und Entertainment

Sorry dieses Hotel ist auf dem untersten Standard. Zimmer schmuddelig und es müffelt ennorm. Früher wohl ein Stundenhotel, jedoch wenig daraus gemacht. Geht für mich noch durch als Hostel, aber sonst lieber ein paar € mehr.

Reviewed August 13, 2012

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12
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