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Exterior view, Hotel Shikanoyu in Sapporo
Guestroom, Hotel Shikanoyu in Sapporo
Entrance, Hotel Shikanoyu in Sapporo
Lobby, Hotel Shikanoyu in Sapporo
Lobby, Hotel Shikanoyu in Sapporo
Swimming pool [outdoor], Hotel Shikanoyu in Sapporo
Buffet, Hotel Shikanoyu in Sapporo

Removed from saved list

7.9

Very good

863 reviews

863 reviews

Breakfast10
Housekeeping9
Food & Dining6
See map
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Mt. Moiwa 14.4 km
Shiroi Koibito Park 16.3 km
Hokkaido University 18.2 km
Tanukikoji Shopping Street 18.3 km
Susukino 18.4 km
Odori Park 18.6 km
Hokkaido Government Office 18.6 km
Sapporo Underground Pedestrian Space 18.8 km
Clock Tower (Tokei-dai) 18.9 km
Sapporo TV Tower 19.0 km
Nearby landmarks
Jozankei Gensen Park 80 m
Jozankei Manseikaku Hotel Milione 170 m
Hot Water of Longevity and Health of the Foot Massage 200 m
Jozankei Iwado Park 240 m
Jozankei Tourist Information Center 300 m
Kappa Daio Statue 300 m
Jozankei Hospital 330 m
Jozankei Shrine 350 m
Jozankei Ohashi Park 420 m
Futami Suspension Bridge 450 m

Hotel Shikanoyu

3-32 Jozankeionsen nishi, Minami-ku, Jozankei, Sapporo, Japan, 061-2303 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Jozankei part of Sapporo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Odori Park. Rated with 4 stars, this high-quality property provides guests with access to restaurant, steamroom and spa on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Hot tub

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.0
Distance to city center27km
Location rating8.4
Nearest airportOkadama Airport (OKD)
Distance to airport24.0 km

Rooms available at Hotel Shikanoyu

Very good
Room comfort & quality

7.7

Premier Deluxe Twin Room
...
  • Room size: 60 m²/646 ft²
  • Street view
  • 2 single beds and 2 futons
Enter dates to see prices
Comfort Twin Room
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 4 futons
Enter dates to see prices
Deluxe Twin Rooms
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 single beds and 1 futon
Enter dates to see prices
Family Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 4 single beds and 2 futons
Enter dates to see prices
Deluxe Twin Room with Tatami Area - Non-Smoking
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 2 single beds and 2 futons
Enter dates to see prices
Classic Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 4 futons
Enter dates to see prices
Premium Modern Japanese/Western-style Room
...
  • Room size: 60 m²/646 ft²
  • Mountain view
Enter dates to see prices
Japanese/Western-style Room (2 Beds, Top Floor)
...
  • Room size: 30 m²/323 ft²
  • Mountain view
Enter dates to see prices
Twin Room with Tatami Area on Top Floor - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 single beds and 1 futon
Enter dates to see prices
Japanese/Western-style Room (4 Beds)
...
  • Room size: 45 m²/484 ft²
  • Mountain view
Enter dates to see prices

Frequently asked questions

Does Hotel Shikanoyu have bars on-site?

Enjoy your trip the best way possible with Hotel Shikanoyu's bar and nightclub available right in front of your doorstep for whenever you need a drink or two.

What kinds of entertainment are available at Hotel Shikanoyu?

Hotel Shikanoyu features a variety of entertainment facilities which includes games room and karaoke for your relaxation while staying here.

Is car parking available at Hotel Shikanoyu?

Hotel Shikanoyu has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What points of interest are near by Hotel Shikanoyu that are in walking range?

While remaining at Hotel Shikanoyu, start off your getaway by discovering the closest destinations that are within walking distance to the property which include Jozankei Manseikaku Hotel Milione, Hot Water of Longevity and Health of the Foot Massage, and Jozankei Iwado Park.

How long do travelers typically stay at Hotel Shikanoyu?

Verified past guests that have stayed at Hotel Shikanoyu had an average nightly stay of 1 night at this property.

At what time of the year is Hotel Shikanoyu most popular?

Hotel Shikanoyu's most popular month where verified tourists have stayed the most is in February.

In which languages can Hotel Shikanoyu's staff members communicate?

Hotel Shikanoyu can converse up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What payment options are supported at Hotel Shikanoyu?

Hotel Shikanoyu accepts up to 7, with payment card options such as American Express, Visa, and MasterCard.

What do past travelers like most about Hotel Shikanoyu?

Past visitors that stayed at Hotel Shikanoyu have given this property a rating of 8.434 for its outstanding service as the main highlight for their stay.

What is the typical rating that verified Couples' have given to Hotel Shikanoyu?

Past couple travelers that have stayed at this property have given Hotel Shikanoyu an average rating of 7.9. You can look up on more descriptive customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Hotel Shikanoyu?

Past families with young children that have stayed at this property have given Hotel Shikanoyu an average rating of 7.8. You can look up more complete customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Hotel Shikanoyu?

Past families with older children that have stayed at this property have given Hotel Shikanoyu an average rating of 7.9. You can search for more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

See map

Explore the neighborhood

What people love about Hotel Shikanoyu

  • 10

    Exceptional
    Staff 

    "The location was great, right by the bridge and foot bath, staffs super nice yet don’t speak much English, very clean room, attention to details."

    Tiffany

    |

    June 28, 2023

  • 10

    Exceptional
    Cleanliness

    "The hotel room looks a little aged but nevertheless, well maintained and clean."

    HUI

    |

    December 10, 2019

  • 10

    Exceptional
    Location

    "The location was really good as well."

    Stacey

    |

    May 13, 2023

Property ranking|Compared to 1,183 Sapporo properties
See all rankings
Room size
33 sqm.
Location score
8.4/10
Room comfort score
7.7/10
Cleanliness score
8.1/10
Bigger than
89
%
of Sapporo properties
Better than
87
%
of Sapporo properties
Better than
86
%
of Sapporo properties
Better than
84
%
of Sapporo properties
Overall rating:

8.1

Excellent
574 reviews
Cleanliness
8.1
Facilities
8.0
Location
8.4
Read all reviews >
What travelers say they love:
There are big public bath and massage chair provided as well...
Hew from Malaysia
Family with older children
More about Hotel Shikanoyu

More about Hotel Shikanoyu

Hotel Shikanoyu

Rejuvenate and recharge with a getaway and all that Sapporo offers at Hotel Shikanoyu.
The facilities and services provided by Hotel Shikanoyu ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. The ryokan provides shuttle services to help you find what you want in Sapporo. Parking is available and free, provided by the ryokan for guests with their own transportation.
While lodging at this wonderful ryokan, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Hotel Shikanoyu. The ryokan provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Hotel Shikanoyu include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The ryokan also provides guests with a refrigerator, a coffee or tea maker and instant tea in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the ryokan. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the ryokan's karaoke rooms, bar and nightclub.
Guests of Hotel Shikanoyu can even have groceries delivered to their room for cooking, using the ryokan's special service. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
To fill your days, be sure to check out the fantastic facilities offered at Hotel Shikanoyu. The ryokan's host of recreational offerings ensures you have plenty to do during your stay. Ski every day of your trip with an easy access to on-site ski slopes. Pamper and indulge yourself with a visit to the steam room and spa. The many offerings at Hotel Shikanoyu ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like canoes made available at Hotel Shikanoyu. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table and tennis court in the ryokan. Have some relaxing fun with family and friends at the games room and shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Take some time to explore Sapporo. Pose in front of Clock Tower (Tokei-dai) located 18.8 km away, and you can always show your friends the time you went to Sapporo. One of the city's most iconic and famous buildings is Hokkaido Government Office, located 18.6 km away.


Reasons to stay here

Rooms here are cheaper than 93% of accommodations in the city.
Past guests rate facilities here higher than 87% of the city's accommodation.
This ryokan scores higher than 87% of accommodations in the city for its location.

Show less

Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Food & Dining

7 mentions

Breakfast

4 mentions

View

2 mentions

Housekeeping

2 mentions

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Game room
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • Skiing
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Shared kitchen
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Free bottled water
  • Non-smoking
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet, A-la-carte

Location

3-32 Jozankeionsen nishi, Minami-ku, Jozankei, Sapporo, Japan, 061-2303
Excellent
Location

8.4

Airports
  • Okadama Airport (OKD)
    24.0 km
  • New Chitose Airport (CTS)
    47.5 km
Public transportation
  • Miyanosawa Subway Station
    16.6 km
Hospital or clinic
  • Jozankei Hospital
    330 m
Convenience store
  • Lawson
    350 m 3 min drive

What's nearby

Popular landmarks
  • Mt. Moiwa
    14.4 km
  • Shiroi Koibito Park
    16.3 km
  • Hokkaido University
    18.2 km
  • Tanukikoji Shopping Street
    18.3 km
  • Susukino
    18.4 km
  • Odori Park
    18.6 km
  • Hokkaido Government Office
    18.6 km
  • Sapporo Underground Pedestrian Space
    18.8 km
  • Clock Tower (Tokei-dai)
    18.9 km
  • Sapporo TV Tower
    19.0 km
Nearby landmarks
  • Jozankei Gensen Park
    80 m
  • Jozankei Manseikaku Hotel Milione
    170 m
  • Hot Water of Longevity and Health of the Foot Massage
    200 m
  • Jozankei Iwado Park
    240 m
  • Jozankei Tourist Information Center
    300 m
  • Kappa Daio Statue
    300 m
  • Jozankei Hospital
    330 m
  • Jozankei Shrine
    350 m
  • Jozankei Ohashi Park
    420 m
  • Futami Suspension Bridge
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests who book rooms with breakfast on the same day of arrival must book the rooms before 03:00 PM.
    Please check-in before 07:30 PM.
  • Guests who reserved a room with dinner must check in before 07:30 PM or dinner cannot be served and no refund provided.
  • Rooms will be deodorized for non-smoking rooms if requested.
  • Children under 3 years old will be charged JPY 1,080 per child per night when using existing bedding.
    Children 4 years and over are considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until19:30
  • Check-out until10:00
Getting around
  • Distance from city center27km
  • Travel time to airport (minutes)80
The property
  • Non-smoking rooms/floorsNo
  • Number of floors9
  • Number of restaurants3
  • Number of rooms 172
  • Room voltage100
Parking
  • Daily parking fee0 yen

Reviews of Hotel Shikanoyu from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.1
Facilities8.0
Location8.4
Room comfort and quality7.7
Service8.4
Value for money8.0
High score for Sapporo
Rating
9+ Exceptional (89)
8-9 Excellent (49)
7-8 Very Good (65)
6-7 Good (24)
<6 Below Expectation (26)
Time of the year
Mar - May (53)
Jun - Aug (65)
Sep - Nov (61)
Dec - Feb (74)

Show reviews that mention 

Showing 253 verified guest comments
12345
10.0
Exceptional
Julawan from Japan
Family with young children
Budget Twin Room
Stayed 2 nights in August 2022

Good place ,good price with good food”

Good place, friendly staffs,good onsen, good price included good food.

Reviewed August 28, 2022

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9.2
Exceptional
Teresa from Malaysia
Family with young children
Budget Twin Room
Stayed 1 night in December 2022

Exceptional”

everything is superb, room is big, facilities is good, food is nice

Reviewed January 04, 2023

See room deals

9.6
Exceptional
Ted from Japan
Solo traveler
Run Of The House
Stayed 2 nights in March 2020

Exceptional”

The onsen/hot spring is great. The dinner is spectacular Japanese style with about 16 items, beautifully presented.

Reviewed March 28, 2020

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8.4
Excellent
John from United States
Solo traveler
Comfort Twin Room
Stayed 2 nights in October 2022

Great location and staff, a little dated”

The location is great, only a few minutes walk to Jozankeifutami Park where that red bridge is, and the politeness and professionalism of the staff is impeccable (pretty much the standard in Japan, but still nice), but some things, especially the bathroom, could use an update. Also, the meals were buffet, and though it wasn't bad, for the price point, I'd have had kaiseki meals in other ryokans, so not the best value for the money.

Reviewed October 31, 2022

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8.0
Excellent
MAK from Hong Kong SAR, China
Family with teens
Stayed 1 night in December 2022

Good location”

Good location especially short distance to walk to famous sightseeing points.

Reviewed December 17, 2022

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7.6
Very good
Jongkanok from Thailand
Group
Run Of The House
Stayed 1 night in October 2020

Great for family or group traveling”

The set up in the room make you feel like home. I like the living area with tatami. The Japanese style cupboard and yukata is very traditional and make us feel great! Only I forgot something in the room and when I go back to the hotel after check out, there is no my belongings......That was disappointed....

Reviewed October 23, 2020

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6.8
Good
Boon from Singapore
Couple
Comfort Twin Room
Stayed 1 night in October 2022

Good”

One of the cheaper onsen hotel. Average buffet breakfast & dinner. Room not soundproof and can listen to neighbour talking. Old fashion bathroom. Can be improve: Provide bath soap, cover up drain hole which is in the middle of the floor, Provide clean water in flask. ( Have drank a glass of water with insect the night before. Next morning , i poured another cup, insect flow out).

Reviewed November 03, 2022

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8.0
Excellent
Annop from Thailand
Couple
Stayed 1 night in December 2019

Cheap price but look old style”

Cheap price but look old style

Reviewed January 28, 2021

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6.8
Good
sandy from Singapore
Family with teens
Budget Twin Room
Stayed 1 night in December 2022

Dated hotel bad buffet”

Food in buffet was not good. Room without shower.

Reviewed December 09, 2022

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4.8
LEE from South Korea
Family with young children
Budget Twin Room
Stayed 1 night in January 2023

shikanoyu soso.”

I saw a lot of reviews saying it was good, but when I tied it up, it was a hotel that we could go to as a group when it was a package product. be large in scale I stayed in the old building, but the facilities were not good these days and the sauna facilities were good. I don't know if the food was delicious, but the staff at the buffet side were very kind. I slept coldly because the heating in the room was weak. There was a slight smell of tobacco.

Reviewed February 02, 2023

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9.6
Exceptional
Nattanon from Thailand
Couple
Stayed 1 night in April 2019

Wonderful time staying in the hotel”

- Location : I think it's not the problem because I take the shuttle bus from Sapporo which take us to in front of the hotel. Also you can take the bus from Sapporo to which the bus stop is very near to the hotel (around 3-5 minute) - Shuttle bus : They provide shuttle bus from Otaru park (in front of NHK building / Sapporo TV Tower) which depart 15:00 from Sapporo and depart 10:00 from the hotel on the next day. This service required reservation before the date of departure!!! but I can't contact them by email or via Agoda so that you have to call them both from youre country or when you arrive in Japan - Food : I reserved with Dinner buffet and Breakfast buffet. This is the most wonderful Japanese buffet I've ever had in this Japan trip. Dinner provide many Japanese traditional dish, Sashimi, Curry, Ramen. Tempura and many others - Room : We selected Japanese style room. It's big enough with all facilities. First when you enter there is a table and tea set instead of bed. They will make a bed for you between 18:00-21:00 when you have dinner. One problem is that there is no shower room in my room (there is just toilet and sink) so you have to take the public bath - Public bath : This is very great too. It's very big with almost hundred people capacity with different temperature water, Jaguzzi, steaming and outdoor area - Staff is nice with standard service

Reviewed April 14, 2019

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8.4
Excellent
Wu from Singapore
Couple
Stayed 1 night in March 2017

Nice onsen”

Hotel is about 1.25hours bus from Sapporo station (take 1-way bus number rapid 7 from Sapporo bus interchange). Check-in timing is pretty strict at 3pm so suggest to take the bus from Sapporo after 1pm to minimise waiting time to check in. Hotel is in an onsen town with nothing much else to see or do. But is quaint and peaceful in its own right. Receptionists are friendly and can speak some simple English. Other staff like cleaning or housekeeping staff are friendly too but speak only Japanese. Room is clean and yukatas were provided for us to wear and go around in the hotel. The futon was also really good to sleep in. Room was of a decent size for 3 people. The breakfast and dinner spread was very good, and the quality was above average. We enjoyed both meals there. The highlight was the onsen, with 4 different types of pools (not-so-hot, hot, Jacuzzi and outdoor). First time experience was abit awkward but got used to it very quickly. Thoroughly enjoyed the whole onsen experience. Highly recommended for those who are looking for a nice onsen experience.

Reviewed April 08, 2017

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10.0
Exceptional
Liaa from Philippines
Couple
Stayed 2 nights in February 2019

Exceptional”

It was really cold (-17 degrees Celcius) when we got to the hotel, so coming from a tropical country who was just recovering from flu, I was coughing the whole time I was doing our check-in procedures. The staff gave me medicines for my cough, which I really appreciated! :) The hotel is less than a 3min walk from the bus stop from Sapporo. :) The breakfast is a buffet one with a lot of choices. They have variety of drinks also from hot to cold beverages. For dinner, which is also included in the package when you book a room, includes one generous piece of crab! Choices are great! The onsen bath is what I enjoyed the most. They have this outside onsen bath which has a contrast of the sub zero temperature and the hot spring bath. It was so awesome! The room is traditional Japanese with tatami mat. Although there's something to improve with the bathroom since the bathtub leaked when it was drained. :) Still 5* since all other things made up for it. :)

Reviewed February 28, 2019

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10.0
Exceptional
goh from Malaysia
Group
Stayed 1 night in January 2018

Great experience and marvellous view during snow season....highly recommended”

Will definitely recommend this place to friends. Free bus shuttle need to pre-book, waiting zone just right in front the Sapporo Clock Tower - NHK entrance. However the pick up time at 3pm but Japanese is very punctuality on time its better to reach in advance by 2.30pm. If the coach is full and you will need to wait for next round. The dinner in the hotel is awesome but a little bit too early for closing - 5pm - 7pm. Tips: The shuttle service is not only send to one hotel, hence it's better to check with the driver if you are reaching the right resort/hotel before you get down.

Reviewed January 31, 2018

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9.2
Exceptional
Clarissa from Singapore
Family with young children
Stayed 1 night in June 2018

Good for families and important to note Japanese name of hotel for self drive”

Overall good experience. Paid a little more for a nice 4-bed with a tatami living area. Room most comfortable. Good onsen area. Good variety for breakfast and dinner. Hotel front desk initially inform us to wait at lobby as we still have half hour to check-in time. But within 15 minute after we spoke on where to get some afternoon ramen, they informed us our room is ready! Easy to explore nearby on foot. One thing to self drive traveller, is to note the Japanese name of the hotel as is written on top of building. We circled around 3 times to finally get here.

Reviewed June 19, 2018

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9.6
Exceptional
Reena from Australia
Couple
Stayed 1 night in October 2017

Relax, Rejuvenate & Reset”

It was a good hotel stay with a plenty of things to keep us occupied in hotel - a large onsen, massage chairs, good variety of dinner buffet and breakfast. Only thing is that while the Agoda website allowed us to select “No Smoking option, there was no such room in the hotel. If you are sensitive to cigarette smell, it might not work for you. They were nice about it in that upon mentioning the smell to the staff, they quickly arranged a air-purifier. Over all, we are happy with our stay.

Reviewed October 27, 2017

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9.6
Exceptional
Min from Singapore
Group
Stayed 1 night in June 2018

Excellent place”

The food, service, location were all very good! Will stay here again if I visit jozankei next time

Reviewed June 20, 2018

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10.0
Exceptional
HUI from Malaysia
Couple
Stayed 1 night in November 2019

Exceptional”

Thank you for the stay. The place was perfect! The onsen was so clean and relaxing. The hotel room looks a little aged but nevertheless, well maintained and clean. The surrounding ambient was also perfect especially during Autumn. I even had a successful proposal/engagement at a beautiful park opposite the hotel with traditional Japanese clothes provided by the hotel. I definitely will come back one day for our anniversary. Thank you so much!

Reviewed December 10, 2019

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10.0
Exceptional
Ivy from Malaysia
Couple
Stayed 1 night in October 2018

Nice hotel good location”

Old hotel but nice. Dinner not much variety but is good bcos there r not many restaurants nearby. Walkable to many attractions. We love the hotel hot spring. Worth a try. The tatami mattress is so good n comfortable. The hotel is so lovely that they prepare a traditional dessert in our room, will definitely come back again, for sure.

Reviewed October 19, 2018

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8.4
Excellent
VITHOON from Thailand
Couple
Stayed 1 night in November 2018

Nice onsen hotel”

nice onsen hotel in good location of Jozankei,the hotel is old but i love it.

Reviewed December 04, 2018

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