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Exterior view, Hotel Universal Port in Osaka
Standard King Room - Guestroom, Hotel Universal Port in Osaka
Lobby, Hotel Universal Port in Osaka
Interior view, Hotel Universal Port in Osaka
Interior view, Hotel Universal Port in Osaka
Bathroom, Hotel Universal Port in Osaka
Bathroom, Hotel Universal Port in Osaka

Removed from saved list

9.0

Exceptional

7,008 reviews

7,008 reviews

See map
See map

9.1

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
Universal Citywalk Osaka
250 m
Little Osaka
250 m
Osaka Takoyaki Museum
260 m
Ajigawa River
390 m
Universal City Train Station
200 m
Popular landmarks
Universal Studios Japan
500 m
Osaka Aquarium Kaiyukan
1.5 km
Shinsaibashi-Suji Shopping Street
5.5 km
Dotonbori
5.9 km
Minami (Namba)
5.9 km
Closest landmarks
Universal Studios Japan
500 m
Minion Park
580 m
Sakurajima Train Station
690 m
Tempozan Ferry
970 m
Yahataya Park
1.0 km

Hotel Universal Port

1-1-111 Sakurajima Konohana-ku, Bay Area, Osaka, Japan, 554-0031 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bay Area part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Sparkling clean

200 meters to public transportation

Top Value

Front desk [24-hour]

Excellent room comfort & quality

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Shops

Restaurants

Breakfast [buffet]

Coffee shop

This property is in high demand!

17 travelers have booked today.

Value for money9.0
Distance to city center15km
Location rating9.1
Nearest airportOsaka International Airport (ITM)
Distance to airport13.4 km

Rooms available at Hotel Universal Port

Exceptional
Room comfort & quality

9.2

Superior Twin Room
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Twin Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Triple Room
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Quad Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds and 2 sofa be...
Enter dates to see prices
Standard King Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Room
...
  • Room size: 40 m²/431 ft²
  • Night view
  • 4 single beds
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Caribbean Superior Room for 3 people - Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • River view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Caribbean Superior Room for 2 people - Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • River view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What dining options are provided at Hotel Universal Port?

Start out your day with Hotel Universal Port's available dining options such as Buffet in restaurant to experience what's offered at this property!

Does Hotel Universal Port have bars on-site?

Delight in your holiday the ideal way with a drink in your hand at Hotel Universal Port's bar available right in front of your doorstep for when you need a sip or two.

Does Hotel Universal Port provide laundry services?

Yes! Hotel Universal Port offers laundry service at your disposal for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Is car parking available at Hotel Universal Port?

Hotel Universal Port has car park onsite with charges applied for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the average travel time to a nearby airport from Hotel Universal Port?

The average travel time to get from Hotel Universal Port to the airport is 90 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

At what time of the year is Hotel Universal Port most popular?

Hotel Universal Port's most popular month where verified guests have stayed the most is in January.

What was the average room rate for Hotel Universal Port been in the past month?

The average room rate for Hotel Universal Port in the past month is 45106.17 JPY, compared to city's average of 12105.19 JPY.

What is the typical rating that verified Families with older children have given to Hotel Universal Port?

Verified families with older children that have stayed at this property have given Hotel Universal Port an average rating of 9.1. You can look up more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Hotel Universal Port?

Verified local visitors that have stayed at this property have given Hotel Universal Port an average rating of 9.3. You can look up on more descriptive customer testimonials, and comments for this property down in the review section.

What is the nearest train, metro, or bus station to Hotel Universal Port?

The closest train, metro, or bus station is Higashi Mikuni Subway Station, 10001.74 m away from Hotel Universal Port.

What time is check-in and check-out at Hotel Universal Port?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated periods may be charged an additional fee.

See map

Explore the neighborhood

What people love about Hotel Universal Port

  • 10

    Exceptional
    Cleanliness

    "Clean and nice."

    Nadine

    |

    June 6, 2023

  • 9.6

    Exceptional
    Cleanliness

    "The hotel is new, clean, and enough for a small family."

    Cherry

    |

    May 24, 2023

  • 10

    Exceptional
    Location

    "Near Citywalk, convenient for food and souvenir."

    Carrie

    |

    July 19, 2023

Property ranking|Compared to 3,913 Osaka properties
See all rankings
Cleanliness score
9.5/10
Room comfort score
9.2/10
Couples review score
9.3/10
Service score
9.3/10
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
Better than
98
%
of Osaka properties
Overall rating:

9.1

Exceptional
6,379 reviews
Cleanliness
9.4
Facilities
9.0
Location
9.1
Read all reviews >
What travelers say they love:
It was spacious, not typical of Japan hotel rooms.
Jennifer from Philippines
Family with young children
More about Hotel Universal Port

More about Hotel Universal Port

Hotel Universal Port

When you are looking for comfortable and convenient accommodations in Osaka, make Hotel Universal Port your home away from home. A stay at Hotel Universal Port ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Osaka are yours with a stay at Hotel Universal Port, located just 5.8 km from the famous Dotonbori.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Universal Port. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes.
The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Hotel Universal Port. The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Rooms at Hotel Universal Port are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and bottled water are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Universal Port, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hotel Universal Port has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Osaka, take some time to venture outside of Hotel Universal Port. Photograph yourself in front of Osaka Castle located 9.0 km away, which people travel great distances to see.


Reasons to stay here

This hotel's facilities score higher than 98% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 98% of other options in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

Show less

Amenities and facilities

Exceptional
Facilities

9

Most talked about facilities

Housekeeping

50 mentions

Breakfast

17 mentions

View

14 mentions

Food & Dining

12 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Ticket services
Cleanliness and safety
  • Cashless payment service
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
ポートダイニング リコリコ
  • Cuisine: Chinese, European, Japanese
  • Menu: A-la-carte

Location

1-1-111 Sakurajima Konohana-ku, Bay Area, Osaka, Japan, 554-0031
Exceptional
Location

9.1

Airports
  • Osaka International Airport (ITM)
    13.4 km 32 min drive
  • Kobe Airport (UKB)
    19.4 km
Public transportation
  • Universal City Train Station
    200 m
  • Sakurajima Train Station
    690 m
Hospital or clinic
  • Fujita Hospital
    4.5 km
Shopping
  • Shinsekai Ichiba
    6.4 km
Convenience store
  • 7 Eleven
    860 m
Cash withdrawal
  • ATM
    930 m 12 min walk

What's nearby

Popular landmarks
  • Universal Studios Japan
    500 m
  • Osaka Aquarium Kaiyukan
    1.5 km
  • Shinsaibashi-Suji Shopping Street
    5.5 km
  • Dotonbori
    5.9 km
  • Minami (Namba)
    5.9 km
  • Kuromon Market
    6.3 km
  • Tsutenkaku
    6.5 km
  • Kuchu Teien Observatory
    6.5 km
  • Osaka Castle Park
    8.4 km
  • Osaka Castle
    9.0 km
Nearby landmarks
  • Universal City Train Station
    200 m
  • Universal Citywalk Osaka
    250 m
  • Little Osaka
    250 m
  • Osaka Takoyaki Museum
    260 m
  • Ajigawa River
    390 m
  • Universal Studios Japan
    500 m
  • Minion Park
    580 m
  • Sakurajima Train Station
    690 m
  • Tempozan Ferry
    970 m
  • Yahataya Park
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please note that all children under 6 years old stay free of charge when using existing beds in their parents' room.
    Note, if you need a baby cot, there may be an extra charges.
    Bed type depends on each room type. Please check each Room info for further information.
  • Accommodation tax will be charged directly at the property.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center15km
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)2980 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 600
  • Year property opened2005
Parking
  • Daily parking fee3000 JPY

Property announcements

*From February 1st, 2023, toothbrushes and other amenities will be provided at the amenity bar.

*Check-out time will be changed from Sunday, April 2nd, 2023.

Check-out time until April 1st, 2023: 12:00 PM
Check-out time from April 2nd, 2023 and after: 11:00 AM

*Car Park
Parking Rates: JPY 3,000
Current: 01:00 PM on the day of arrival to 01:00 PM of the next day.
From April 1st, 2023: 12:00 PM on the day of arrival to 12:00 PM of the next day.

Additional JPY 500 will be charged for each hour before and after.
When the car park is full, we will guide you to another one nearby.
There is a height restriction of 2.3 meters. First-come, first-served basis. Reservations are unavailable.

Reviews of Hotel Universal Port from real guests

Provided by verified guests of Agoda
9.1
Cleanliness9.4
Facilities9.0
Location9.1
Room comfort and quality9.2
Service9.3
Value for money9.0
High score for Osaka
Rating
9+ Exceptional (1,844)
8-9 Excellent (456)
7-8 Very Good (322)
6-7 Good (75)
<6 Below Expectation (77)
Time of the year
Mar - May (596)
Jun - Aug (714)
Sep - Nov (621)
Dec - Feb (843)

Show reviews that mention 

Showing 2,774 verified guest comments
12345
10.0
Exceptional
Legil from Japan
Family with young children
Stayed 3 nights in June 2022

Accessible and good location”

Very accessible from the station and very near to USJ. The hotel staffs were very accommodating and kind. The room is very spacious and clean. We really enjoyed our stay and we hope to stay again here.

Reviewed January 25, 2023

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Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

Responded January 28, 2023
Hotel Universal Port
10.0
Exceptional
Yuen from Hong Kong SAR, China
Family with young children
Stayed 3 nights in January 2023

Happy stay with this Minion themed hotel”

Big and tidy room. 5-10 min walk to USJ. Very convenient. Had a comfortable stay.

Reviewed February 06, 2023

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Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

Responded February 22, 2023
Hotel Universal Port
10.0
Exceptional
Tin from Singapore
Family with young children
Deluxe Twin Room
Stayed 3 nights in November 2022

Lovely stay....”

It was definitely a great experience staying at Hotel Universal Port...highly recommended for the proximity to USJ and the Universal City, with lots of choice for meals and Lawson and 7Eleven for groceries shopping. The hotel room is spacious and comfortable, will stay at this hotel again if given thr chance.

Reviewed November 18, 2022

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Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

Responded November 19, 2022
Hotel Universal Port
10.0
Exceptional
Sarah from Singapore
Family with young children
Standard Twin Room
Stayed 3 nights in December 2019

Best Kid friendly hotel ”

We booked this hotel as we were going to USJ. Stayed 3 nights here and it was awesome. Close location to the Theme Park, within walking distance, with our stroller about 5 mins walk. We paid about SGD100 for room upgrade upon check in as the staff suggested it will be bigger space and it was. There were even toiletries provided for my 3 year old and a step stool for reaching the basin. Very well thought through for kids to also enjoy their stay. Kids pajamas and slippers also provided for use. We took a Airport Limousine Bus from Kansai Airport and stopped at Universal Port Vita and crossed the road beside it, 3mins to reach hotel. Really convenient as traveling with kid, stroller and 2 large suitcase, this was a comfortable ride for us. The Minion theme at the lobby gets you excited for the theme park already. The breakfast here is really top quality Japanese style, we really liked it. Thank you! I have recommended this hotel to my friends who are going with young kids. It's awesome!

Reviewed January 09, 2020

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Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

Responded February 22, 2023
Hotel Universal Port
10.0
Exceptional
Jeffrey from Japan
Family with young children
Deluxe Quad Room
Stayed 3 nights in June 2022

Family of 6 ”

The hotel is great! We have 4 kids 8-2 years. The room is big enough for all of us to sleep comfortably. It’s very nice and clean! 5 mins walking to universal, very easy for the kids to do. Staff is very friendly and helpful. Restaurants are pricy in the area, but lawsons and McDonald’s are also close by and easy to get to.

Reviewed June 14, 2022

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Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

Responded June 15, 2022
Hotel Universal Port
10.0
Exceptional
Domica from Japan
Family with young children
Stayed 3 nights in November 2021

Location! Location! Location!”

Hotel Universal Port offered the convenience of being right at Universal without being amongst all the crowds. The staff was professional and we were always greeted with a smize (smile with the eyes) as their mask policy was fully enforced and adhered to by everyone we encountered. Our room was nice and comfortable with lots of room to relax. Purchasing park tickets was hassle free and readily available. We can’t say enough about our pleasant stay and look forward to vacationing with the hotel again.

Reviewed November 13, 2021

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Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. We look forward to seeing you soon on your next visit.

Responded November 15, 2021
Hotel Universal Port
10.0
Exceptional
SWEE from Malaysia
Family with young children
Deluxe Quad Room
Stayed 2 nights in July 2022

Highly recommended ”

To our surprise, the hotel is very new and staff are very friendly. The lobby is decorated with Minion theme, which is awesome. The room is very comfortable, clean and modern. Bathroom amenities are complete and hygiene. The hotel is located just right in front of the Universal Studio. Very convenient.

Reviewed July 07, 2022

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Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. It is a pleasure to read that you enjoyed your stay at our hotel. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

Responded July 16, 2022
Hotel Universal Port
10.0
Exceptional
Jessica from Japan
Family with young children
Stayed 6 nights in December 2021

Yes!”

We got an incredible deal on this hotel through Agoda. It’s across the street from the JR, City Walk, and Universal Studios Japan. Rooms were fully stocked with all the toiletries you’d need. The store downstairs had all of the other necessities at a fair price. Our kids (7,5,&2) loved the lobby and dining areas. The staff was very accommodating and spoke enough English to make communicating comfortable and easy.

Reviewed December 22, 2021

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Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded December 27, 2021
Hotel Universal Port
10.0
Exceptional
Divina from Japan
Business traveler
Standard Twin Room
Stayed 1 night in August 2021

Exceptional”

It is really best. The staffs are so courteous and very helpful and approachable. Some can understand and can speak English properly. The view from our hotel windows is the USJ. You can see the excitement of the people on the rides. On the other side is the harbor side. Rooms or the whole facilities couldn't be standardize as to the orderliness or cleanliness because Japan is best known for that aspect. Service is really excellent for me in this kind of hotel.

Reviewed September 02, 2021

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Thank you for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded September 07, 2021
Hotel Universal Port
10.0
Exceptional
Norisfarisha from Singapore
Family with young children
Deluxe Twin Room
Stayed 1 night in December 2022

Awesome”

Only 5 mins walk to the gate entry of USJ and it’s beautiful room just wanna make you spend more time in it! Which we did! And great breakfast spread!!

Reviewed December 13, 2022

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Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

Responded December 21, 2022
Hotel Universal Port
9.6
Exceptional
Charlene from Singapore
Family with teens
Deluxe Room
Stayed 2 nights in November 2022

Value for money”

Booked a deluxe room with 2 single beds and 2 double beds. Room size is comfortable. Though it was a relatively old hotel, it was maintained well and the amenities provided was great. Apart from the usual shampoo, conditioner and shower gel, Hotel also provided bubble bath, bubble cleanser, cleansing oil, etc. It takes about 7mins to walk to USJ, non shelter, and about 6 mins to JR station.

Reviewed December 05, 2022

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Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

Responded January 28, 2023
Hotel Universal Port
10.0
Exceptional
Jasmine from Japan
Family with young children
Stayed 3 nights in November 2021

Great stay!”

We came a few hours early and we were able to leave our luggage while we went into the parks. After we checked in our bags were already in the room waiting for us. The room was just what we needed, especially the tub after a long day in the park. The amenities were great as well. The pillows were the only thing that I didn't love, but after reading some reviews I brought my own. We had a great stay and would stay here again in a heartbeat. Oh! There is no microwave in the room/hotel for you to use so just be aware of that.

Reviewed November 14, 2021

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This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. We look forward to seeing you soon on your next visit.

Responded November 15, 2021
Hotel Universal Port
10.0
Exceptional
Rika from Japan
Family with young children
Superior Twin Room
Stayed 2 nights in September 2022

Everything just soo good”

Location 3 mins walk from Train station and USJ. The stuff are so helpful. And the hotel is sooo cleannnn

Reviewed September 23, 2022

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Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

Responded September 24, 2022
Hotel Universal Port
10.0
Exceptional
Bronson from Japan
Couple
Standard King Room
Stayed 1 night in October 2021

Best value for money in a long time.”

Maybe cuz Corona, but we upgraded to top floor room for 7,000 yen more (wife and I) and it was totally worth it in every way. Came with some drink tickets in the lounge which turned out to be all you can drink, plus some afternoon tea type snacks. The room was probably valued at much more than we paid but i can only hope to pay close to the same amount the next time we make it up to the USJ area. The staff were super friendly and accommodative. I highy recommend if you are in the Universal Studios area.

Reviewed October 02, 2021

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Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. We aim to become a service that gives you excitement and satisfaction even when you come next time, we will best service forward daily. We will be waiting for your continued use.

Responded October 12, 2021
Hotel Universal Port
9.6
Exceptional
Michelle from Indonesia
Family with teens
Deluxe Room - Twin
Stayed 2 nights in December 2022

Great Stay Overall”

Rooms Clean and spacious. However for a 4 star property, we expected some bell boy services and better english speaking staffs. It is located in a very touristy area, so english speaking staff is a basic need. We came from our taxi & there was no help with our heavy luggages at all. and no one to help to carry the luggage to our rooms too. We were only lended out an airport like trolley to take to our room & had to return those trolleys downstairs again.

Reviewed December 28, 2022

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Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

Responded January 02, 2023
Hotel Universal Port
10.0
Exceptional
Michelle from United States
Family with young children
Deluxe Quad Room
Stayed 3 nights in May 2022

Great Location”

We loved our stay at this hotel. Its location is great AND you can purchase Universal tickets when you stay. Bar and restraunt downstairs and the ferry that can be caught is in the back. Bed are stiff however I found myself sleeping better. If you are not used to a stuff pillow I advise you to bring your own

Reviewed May 14, 2022

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Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded May 18, 2022
Hotel Universal Port
10.0
Exceptional
Al from Oman
Solo traveler
Standard Twin Room
Stayed 4 nights in October 2021

Fantastic hotel ”

This hotel is amazing. It's just across the street from Universal studios Japan. Moreover, the room is spacious, clean and have all of amenities. Near by there are restaurants, shops and train station. Best choice to stay in if you plan to visit universal studios.

Reviewed October 10, 2021

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Thank you very much for using our hotel. Thank you for evaluating us a lot. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

Responded October 11, 2021
Hotel Universal Port
10.0
Exceptional
CHING-WEN from Taiwan
Couple
Standard King Room
Stayed 2 nights in July 2021

Perfect place to stay”

very nice location! just by 5 mins walk and can go to USJ directly. near by hotel also have food area that you can have late pick after whole day in USJ.

Reviewed November 02, 2022

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Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay. We appreciate your valuable feedback. We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

Responded November 02, 2022
Hotel Universal Port
10.0
Exceptional
Kiana from United States
Family with young children
Standard Twin Room
Stayed 3 nights in November 2021

This place was amazing ”

I have kids under 10 and it was super kid friendly and clean. It was also right across from the park and station! The rooms were a good size and so was the bathroom.

Reviewed March 28, 2022

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Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. I am very pleased that you have liked us. I am happy if you can use the hotel again.

Responded April 05, 2022
Hotel Universal Port
10.0
Exceptional
Bonker from Japan
Family with young children
Deluxe Quad Room
Stayed 3 nights in December 2021

Great deal! ”

We found the best date with cheaper rates for a very great hotel. If you want to enjoy USJ with the comfort of easy access this is it!

Reviewed February 13, 2022

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Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded February 17, 2022
Hotel Universal Port
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