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"This is really child-family-hotel. Everything offered was fabulous. We came earlier, 15 minutes before 12 am. The receptionist said that actually check-in hotel would be started at 2 pm and we knew that already before came in. However, she let us early check-in without additional fee. Furthermore, she gave us a free welcome drink while our room was being prepared. She even gave us a free upgrade room from Superior Garden View to Deluxe Pool View with free mini bar. I don't know whether this was part of Agoda program or complimentary from the hotel as we were asked before if I visited there for the first time. Yet, it didn't matter because we finally experienced the best part from this hotel - Deluxe room with Pool View is the best one to stay. The room was spacious, clean, and king size bedroom. There were a carpet and comfy sofa in the room so my 13 m.o. son could play freely and safe. The minus was a bit hard to pull the lever mode on the shower to change from hand shower to rain shower. The hot water was sometimes not stabilized. You need to ensure that before showering your little child. Breakfast were great. So many various menu from western, asian, and traditional menus. The staff were very quick served the food even in the peak date season, Christmas. Their pool was the best one. Warm and clean pool with 3 types of pool, 2 kid pools and 1 adult pool. In Lembang area, warm pool was the plus point among other facilities offered. My son could swim longer even though it was his first swim experience. Thanks! Unfortunately, the last one when we visited the kids club, it was not in a good organized. Some toys were broken and likely dangerous if your kid played with them. Need to get a toys replacement soonest. The floor was not clean and was not pretty safe if your baby crawled over there. Hope the hotel management notice this soon and can improve the facility. Overall, we do love this hotel and would come back again. Thanks Agoda!"

"I love this hotel. This was my second time staying in. Whenever I go to Bandung with my family, this has been our first choice. What I hate was just the ants playing around on the table and floor. I don't know whether these animals can be totally removed. If they do, it is good."

"In summary, as my title for this hotel, I think Gumilang Regency Hotel is the perfect place for you to stay for 1 night or so. It is very cheap compare to what you get. The room we had is located on the second floor but has the main door on the first floor. So, if you open your main door, it only leads you to a stair with wall on the right and left side, to go to the second floor where your room is located. I've never been to this situation before. I think this hotel is the first to have such a unique lay-out. If you bring small children, you have to consider this stair as it may dangerous for children. Breakfast has quite various choice. Very worth it for the price of the hotel. The hotel has also a small swimming pool and a place for children playground. "

"Amazingly good place to stay near Lembang, one of the best I've ever experienced so far. The room is really cool and cozy plus quiet at the same time. The room isolation is below average, keep the room quiet and really enjoyable for take a long nap/sleep. Room is really clean and really smells good. I love the parfume used. Really relaxing. Hotel decoration is very lux and nice. Room size is big enough compare to other hotels. Really comfortable. And the service is really excellent.. Five star class service. I'm amazed. I enjoyed my stay. Will surely come back. Price a bit high, but it worth every cent."

"wifi isnt strong and always disconnected from my device. the water isnt strong enough so the water sometimes become cold and very hot. "

"We had 2 rooms, 5 ppl, 3 nights family stay around independence day. Being exhausted from 30+ hours of flight from USA & in addition 7+ hours of traffic from Jakarta to Bandung, we were able to windup tranquilly in this 3 stars hotel with 5 stars treatment مَاشَآءَاللّهُ We had called ahead to inform for late check-in because of traffic and as soon as we arrived, immediately greeted with warmth & they knew who we were. The receptionist guy (sorry I forgot your name), was accommodating, extremely friendly & polite with abundant of smile مَاشَآءَاللّهُ Everything was exactly as described & pictured. Hotel & rooms were flawless! Extremely clean, the beddings, decors, bathroom with all marble & rain-shower-head, all combined feel luxurious! Exceeded our expectations for a 3-stars hotel. The room also feature adzan sound & prayer utilities & the Quran مَاشَآءَاللّهُ Hotel facilities are sufficient! From parking, to musholla & rooftop beautiful view of the city & mountain مَاشَآءَاللّهُ picture perfect! The location was convenient, close to everything! Mosques, restaurants (street vendors too), short drive to Lembang & Dago (when there’s no traffic) Breakfast was awesome. They served variety of Indonesian breakfast like Bubur Ayam (chicken porridge with condiments), fried rice, fried noodle, some other chicken/beef dish, some other varieties of food & dessert which I didn’t recall them all. The dining room was cozy & felt luxurious with all the decor & furniture. The servers were very attentive. We had some guests visiting us & we took over the lobby sitting area & ordered some food & drinks from the restaurant, and the staff were accommodating, thank you! We also like to give applaud to the housekeeping team who cleaned our rooms & brought us water in the middle of the night, the maintenance guy who came to the room & fixed the faucet right away (because it was too tight, it wouldn’t turn), bellboy & parking/security guy, they were all very helpful & nice! "

"This is really child-family-hotel. Everything offered was fabulous. We came earlier, 15 minutes before 12 am. The receptionist said that actually check-in hotel would be started at 2 pm and we knew that already before came in. However, she let us early check-in without additional fee. Furthermore, she gave us a free welcome drink while our room was being prepared. She even gave us a free upgrade room from Superior Garden View to Deluxe Pool View with free mini bar. I don't know whether this was part of Agoda program or complimentary from the hotel as we were asked before if I visited there for the first time. Yet, it didn't matter because we finally experienced the best part from this hotel - Deluxe room with Pool View is the best one to stay. The room was spacious, clean, and king size bedroom. There were a carpet and comfy sofa in the room so my 13 m.o. son could play freely and safe. The minus was a bit hard to pull the lever mode on the shower to change from hand shower to rain shower. The hot water was sometimes not stabilized. You need to ensure that before showering your little child. Breakfast were great. So many various menu from western, asian, and traditional menus. The staff were very quick served the food even in the peak date season, Christmas. Their pool was the best one. Warm and clean pool with 3 types of pool, 2 kid pools and 1 adult pool. In Lembang area, warm pool was the plus point among other facilities offered. My son could swim longer even though it was his first swim experience. Thanks! Unfortunately, the last one when we visited the kids club, it was not in a good organized. Some toys were broken and likely dangerous if your kid played with them. Need to get a toys replacement soonest. The floor was not clean and was not pretty safe if your baby crawled over there. Hope the hotel management notice this soon and can improve the facility. Overall, we do love this hotel and would come back again. Thanks Agoda!"