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I've been looking forward to had a chance staying in this hotel, cuz there's a lot of good review especially the food and Coffee.. I had to say..this hotel have the one of best of delicious food with photogenic looks ..pretty satisfied..and it has a unique boutique as well.. the room was simple, clean, minimalist..love it! it's quite comfortable for older people who have difficulties walking..there's not too much stairs..and every path there's a handle to hold on. yet it have a few staff ..I order picollo..yet since the one who make it is not barista..it came out..long black -___- yet overall pretty good..

Actually I choose this hotel just because of its great location with affordable price. I knew from booking condition that there is no breakfast, room with double bed or twin. But then this hotel give us 4 beds, i.e 2 extra beds for each room. And surprisingly the hotel give bread and milk in the morning. There is no AC but we don't need it since it is in lembang. thanks to Hotel BMI for the services.

I made a booking for the Deluxe Room for 2 nights here which includes breakfast. After some research and reading up the good reviews of this place. The room service of this hotel is above excellent when I arrived here. The rooms were extremely clean. This hotel met my expectation’s way above. This hotel is located on an altitude area where it’s naturally cold with fresh air. Nice quiet place to spend the night in the sound of nature with your partner. The swimming pool was just beside our room but unfortunately could not get to use it as it was extremely cold weather and raining since past 1 night. No other hotels till date has 2 air cons in 1 single room with dining table, living room with sofa, coffee table, fridge, large toilet with bathtub and hot water boiler and a backyard door access, which I didn’t expected at all for the price paid. We just loved this hotel and definitely would be a great memory for us here especially for my partner. She was just too amazed with the lovely great weather, ambience and scenery nearby. Really appreciate the kind staffs over the past days there. Nice place, warm service, great panorama, delicious food and with the right person to call off this fantastic perfect trip. Nearby attractions includes the Farm House Susu Lembang, Maja House, Kampong Gajah Wonderland, Rumah Sosis and Floating Market. Strongly advisable to use Grab Car (Go Car) or Uber for cheapest transportation. Not easy accessible to local taxi’s here. The feeling here was like Oh My God!!! Fabulous!!! Fantastic!!! Marvellous!!! Everything was like heaven to us here. There are no words that can describe the place, simply beautiful, cozy and memorable experience here. We will definitely come back here when we visit Bandung, Lembang again. Just one request for the hotel management to improve and work on, Wifi access and connections should be improved for better ratings of this hotel and value. We would like to once again wish the hotel staffs a Big Thank You. S

It was easy to spot this hotel as it is located in the main road of Lembang city, and accross one of the tourist spot, Tahu Susu Lembang. The hotel is old so it was rather spooky at first. There was no lobby or receptionist, only few employee and they escorted us to our room in 2nd floor. The room itself was large. Although there was no aircon, but we don't need it because it is cold already (especially at night).

Sari Alam Hot Spring and Resort Hotel The resort environment is cosy and good looking chalet when first step to the resort. We were late check in and had been given a chalet hidden behind. It is a double-storey chalet with two bed room, inside chalet look so-so with very old furniture. When we asking about the ‘hot spring’ and we been told that it is inside the chalet. Wow! Sounds good. But guess what, it actually a normal bathtub with warm water provided, a small bathtub and squeezing six of us? And only one bathroom provide whereby 6 of us going to share one bathroom. While we checking bedroom, we found a big and black mark on top of the ceiling, seem like a watermark. The mark make uncomfortable. And we decided to change a new chalet. We were asking politely to the staff, and told we want change. After some argued, we met the person in charge, and finally we got another unit for our stay, it is much better and comfort to stay. it was a very disappointed ‘Hot-Spring Resort’.

My overall score compares all hotel i ever stayed. Its quite good for hotel near lembang. Nice view, well-priced near lembang, breakfast is excellent (not much of selection but taste great, they also maintain the heat and the quality very well), attentive staff, room space is good. Love the balcony. However, bed is just ok (feels like mid-class springbed), not too clean but WAY much better than any hotel in lembang, doesnt have swimming pool (but who swim in lembang anyway, its cold). Would be great if they provide more towel for dry-hand.

1. No towel at all, amazing... no towel at all for guest...???? 2. They provide me cold fried rice with small tea without sugar 3. The sheet and and blanket also pillow smell like used by previous guest and not yet clean 4. We can not sleep well as noisy from next room and the dogs (from no where) was so disturbing 5. The TV was too old and provide few local channel only with blur picture 6. The down light is almost fell down and it exactly on the top of our head bed 7. The road entering to the hotel is totally broken, my sedan type car front bumper is broken when passing through 8. No room service available, we have to buy food out of the hotel and the distance very far with no much option I will be give full recommendation to all of my college to not choose this hotel and record it in my personal record as the worst experience for hotel stay. not worth at all from money value and the distance to reach the hotel with fully disappointed

Its only one night actually, but the atmosphere, is still in our mind. I am traveling with my family. For the hotel rates: from our point of view, fair price and because we have an insider deal form Agoda, this became great value for us. They have friendly staff, Barbie museum, good bar and restaurant. The location it self is near from many tourist attraction. Thank you for the hospitality.