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The staff here is friendly, helpful, and thoughtful. All of the staff that we encountered were well trained and very polished. The rooms were beautiful and spotless, as was the rest of the hotel. The extra little touches were very much appreciated as this was the final city of our very busy travels and we were becoming weary. The location was excellent. We walked everywhere. This hotel is not far from anything we wanted to see but down a side street that was very quiet. It is just around the corner from an area full of restaurants and cafes. My 18 and 22 year old daughters gave me a "gold star" for booking this hotel. I would definitely recommend this hotel to anyone travelling to Budapest.

This was a very good hotel for the right price. Nice and clean and friendly staff. The hotel is very close to the subway and it was easy to get from a to b. Close by you can find a small street with a couple of nice restaurant. The hotel have a nice pool, but in our case is was a extra charge. The room was perfect, and the bathroom was good with hot water and a good speed, and the best of all it was a none smoke hotel,,,in room. I was even suprised with the mirror in the roof, first time for and my girlfriend. I put a fice star at the restaurant, but we never eat there, it should be I dont know in instead 1 for bad or 5 for good.

It is a brand new hotel situated in a historical building. Location is excellent, it is close to the river, and is within the inner town. From the moment we came in, we were made feel welcome by everyone on staff, and were even offered a welcome drink in the bar. The rooms are amazing - matching the quality of the interiors of the entire hotel, they are done in Asian style, with plenty of high tech gizmos to go around - from the 50" LCD, to the media center where you can plug in your own equipment (a laptop in our case), to the speakers built into the ceiling above the bed. The bed was awesome, memory foam mattress that is extremely comfortable. Even though our room was on the side of the busy street nearby, we couldn't hear a thing as the double windows completely stopped any noise from coming through. The bathroom is really nice, great shower, Japanese style toilets. Even the complimentary shampoo etc. is provided by an upscale English manufacturer. The best part of the hotel is the staff. Everyone has been very attentive, nice, helpful and always had a smile on their face. I would highly recommend this hotel to anyone.

I Enjoyed my stay in this hotel and the country. It has been to date the best European country I have visited and the hotel made the holiday even better. The location of the hotel is perfect right next to the famous Chain bridge. My room had a large window which overlooked the bridge and castle across the river. At night these were beautifully lit up which made for a very romantic setting. The staff were friendly and taxis were readily available outside along with the sightseeing bus tours and river cruise just across the road.

This was a great hotel - right in the heart of the city (less than 100metres from Vaci Street) but luckily, on the quiet end of Vaci. Considering how close we were, the street itself was nice and quiet. Also, the Underground stop and bridge over to Gellert Hill were within a two minute walk. Hotel was very clean and looked great - the artwork on all walls was amazing and the rooms themselves had a great design. Staff were friendly and helpful and overall, there were had plenty of facilities to accommodate us. The best thing though, was the breakfast - there was incredible variety and all of the options were very yummy. The fresh orange juice maker in particular was an excellent way to start the day. For those interested, there's a reasonably priced hairdresser right next door to the hotel which my wife took advantage of.

This was our first trip to Budapest and oh boy did we love it. Firstly when you book your room ask for a river view as its so beautiful to watch the boats pass back, the museum from across your room is breathtaking. Now if you ask for the Executive room you will have a splendid view of the river and life below on the street from the Club Lounge. This hotel is walking distance to the Parliament House, Chain Bridge and the former Royal Palace plus some of the local shops and restaurants. How often can you find someone who really enjoyed their job and we found Marietta from the Spa having just that. Its like oozing out of her and one cannot but help to have some spa treatment from her (of course we bought loads of products too). The staff at the Executive Lounge became like family as we saw them most of the time. Like at Hilton Millenium Seoul we actually saw the General Manager at the kitchen and talking with the doorman. Intercontinental Budapest has made our stay at Budapest one of the most memorable one and I encourage anyone going to Budapest to stay at this hotel (its so close to the riverfront). Well done Intercontinentl Budadepst and Marietta (you have got a fan here!!!)

This hotel is perfect for tourists especially who is the first time in Budapest. You can easily find a Tram stop just a few steps away from the hotel. At the Tram stop, left side is Vaci Street and the right side is Central Market. We were the first time in Budapest but this hotel gave us a very wonderful time. We will absolutely recommend this place to all. It was so convenient and comfortable that we could be back to our room for refreshment a few minutes every time when we're tired. Furthermore, the staff were very friendly and nice. We had to leave very early in the morning to catch a connecting flight but they offered us the lovely packages of breakfast for the way to the airport.

We stayed in one of this hotel's studios (we've no idea how the standard rooms are) which are very large in size, has all you need - kitchenette with electric kettle, plates, cuttlery, etc. There is also a laundry machine (don't know if it works, we didn't use it). It was very clean, in good condition, and a nice wine bottle, on the house, expected us when we arrived. Wifi was available for free, the connection was very good. The location is great: about 3 minutes walk to Astoria (which offers good metro and tram stations) and from the great synagogue, 5 minutes walking to Vaci Utca, less than 10 minutes walk to the great market. We also felt very safe coming back to the studio late at night. Just notice that the studios are not located in the main building, which is exactly opposite the National museum (but they are about 5 minutes by foot, and the hotel offers to take you there in a taxi, free of charge, at least when you check in). The studios are located in 20 Puskin Utca, in a nice apartment block. The reception is open 24 hours (we arrived around 01:00, and had no problems), and the staff was very kind and assisted us with some weird requests (translating few things to Hungarian...). At whole - we had very good experience and definitely recommend this hotel to anyone we know who intend to visit Budapest.

close to vaci street and astoria metro. 7 min walk to dunai. but. you don't have any panorama at all. only the panorama of inner yard. sometimes it in noisy if you get room close to the entrance door. all rooms are not smoking. breakfast is in the cafe (50 m from hotel) with hotel voucher. bath is good. cleasing is good also. if you need the hotel only for sleeping - it is ok.

Greetings from Pakistan!! I was traveling with my wife and a three and a half year old son. I initially booked the hotel for two nights and later on extended it for another two days. The extension of my stay was done without any hassle. The hotel is beautiful and the room had everything that we needed. The staff was super super friendly and they were so kind to us and especially to my kid offering candies and spoiling him all the time. The breakfast was enough for us, that we didn't need to have lunch. The lift was slightly old, but it works perfectly alright. The washroom was modern, and the rooms were very clean. The best part of this hotel was its location. It is very very central, and you can see many places within your walking distance. Also, you can find a super market very close to the hotel, and a delicious "Istanbul Doner Kebab" is also available within your walking distance. I would not mind staying there once again, if I travel Budapest once again.

Special thanks to Judith the girl in reception, very kind and helpful. Everybody speaks English, rooms a bit small, but they were very nicely renovated, new bathroom, comfy beds, the breakfast is worth of a 5* hotel, the nice lounge with free coffee and tea is a very nice touch, we could walk to the shopping streets, 2 blocks to take the hop in hop off, walking to the river, to the market, excellent location in a quiet street with not much traffic. We will stay here if we come back to Budapest, without a doubt

Starlight was one of the best hotels I have ever stayed in, largely due to the fantastic staff and their service. The rooms are large, bath very nice with huge tub. Breakfast was fantastic, hot and cold options. Istvan, (Stephan) the manager did everything he could to make our stay easier...booking tickets, making calls for us, even baking us fresh croissants while we were waiting for our night train! He could/should be working at the Four Seasons! Thank you all...you make this a very special place! Georgia

I should start by saying the staff is extremely helpful and accomidating. When I arrive they were over booked and had made arrangements for me to stay elsewhere. (I was put in Marmara after the first hotel I was to stay at was overbooked.) The hotel was very clean and the bed was comfortable. However, I was a bit shocked to find out that a hotel billing itself as a four star hotel did not have somethings a basic as Wifi or the complementary water and tea/coffee in the guests rooms. There is internet access via eithernet cable or tv that you can pay to use in the rooms. That said, they could not get the internet to work in my room. It was winter and the heater was on max - so no worries about being cold here. I spent the night with the window open trying to keep from sweating in the room. The hotel is quiet but dark in the hallways and rooms. The hotel is located near one of the main streets and a metro stop making it easy to get about the city. Despite all the frustrations associated with my staff, the staff honestly did their best to solve any problem that arose and I do appreciate that helpfulness.

The location of the hotel is perfect in Budapest. It is very central and the subway is just 200m away. The area is really nice and lively. The double room is comfortable and evreything inside the room was in good condition. Our room gave onto the back, so we had not any noise from the street and it was very quiet (but the street doesn't sound like noisy anyway). Perfet hotel in central Budapest.

The staff here were very professional. At all times they were courteous, attentive and extremely helpful, always available to provide information, phone for taxis and to make guests feel welcome. We had breakfast included in our booking. So glad we did. The food was delicious, sufficient and beautifully served. We also had dinner here; again delicious, beautifully served and sufficient. Largely because of the excellent staff, we would choose to stay at The Gerloczy again on our next visit to Budapest.

It's generally considered the best or one of the best hotels in Pest. Near the river, right in the middle of the picture-postcard part of town, walking streets, and the best shopping an dining. Ironically, the building itself is a modern eyesore in my opinion. Rooms on the square are best, and there are many standard rooms with that view. The pool is too small and the spa not very good. But the rooms are very nice, with very comfortable beds and the service is the best possible. Buffet breakfast is pretty spectacular.

I book the hotel for my two bosses who had a business trip on budapest The first booked is for 2 nights and two rooms But they had to extend the meeting so i booked another 1 night and two rooms I already send a message to hotel with explanation 'this is extended guess from booking code xxxxxx' I double check with agoda team and agoda team its enough to make them (hotel) know But when my boss check out,the hotel ask them to pay for the last night because hotel said you only paid for two night and they debit my boss credit card.they insist we dont pay enough nights I call agoda cs and they call the hotel directly after tht the hotel credited the payment that they debit through my boss credit card (because we paid it full before they arrived) Thank you so much agoda cs team.and for budapest team,you should learn more about all the information detail of your guess..it makes you look unprofessional as a 5 star hotel.

This was one of the best hotels I've ever visited. I'd chosen it for its high rates in online travel services and I wasn't disappointed. The rooms were cosy, nicely decorated with a modern feeling, and quite roomy. Room service was also very good. One of the greatest aspects of this hotel, other than its services and friendly stuff, is its location; it sits two blocks from the Danube river, and just one block from the start of the venerable Vaci street. It's also very well connected, with bus and metro stations right across the street, and a tram station one block away. My only strife was with the hotel's WiFi; the signal in my room was too low and the network kept disconnecting. The hotel stuff provided me with a UTP cable, but it turned out that either the cable was bad or the RJ45 plug was dead. On the other hand, the signal was quite good in the hotel lobby and restaurant/cafeteria. Another minor shortcoming was that the room windows had no shutters but just light curtains and rooms from the two wings of the hotel were facing each other.

The hotel is in a great location, near to Vaci Street. The metro is very close but you can easily walk to the main attractions in the city, such as the Buda castle or the Parliament building. The staff is very friendly and helpful. Breakfast was good, but the coffee was awful. The upside is that you can order coffee and tea to your room (and that coffee is better). The gym is small and not well maintained. The room was great, the bed was comfortable and you could even choose the type of pillows you like. T However, thhe view is not so great and we had a giant wall (of another hotel) right in front of our window. Overall it is a very good hotel, and I would definitely recommend it.

First, the staff at the hotel are incredible. Quick to arrange anything you want. The hotel itself is gorgeous and the location is absolutely perfect, right opposite the Chain Bridge. Its the kind of hotel you look forward to coming back to. Room and bathroom are also very nice. Beakfast was good but the hot food, eggs, pancakes, etc. were a little below par. Charcuterie is excellent. And the bar makes wonderful cocktails.