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Food and beverages, ibis Hamburg Alster Centrum in Hamburg
ibis Hamburg Alster Centrum
Facilities, ibis Hamburg Alster Centrum in Hamburg
Interior view, ibis Hamburg Alster Centrum in Hamburg
Interior view, ibis Hamburg Alster Centrum in Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum

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7.6

Very good

10,390 reviews

10,390 reviews

Breakfast1
Housekeeping1
See map
See map

7.9

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Excellent for walking
Parking
Available
Walkable places
Segelschule Pieper
70 m
Aussenalster Path
140 m
Sankt Georgs Kirchhof
210 m
Kunsthalle Hamburg
230 m
Hamburger Kunsthalle Museum
320 m
Popular landmarks
Alster
660 m
Townhall Hamburg
1.0 km
Park Planten un Blomen
1.2 km
Speicherstadt
1.7 km
Miniatur Wunderland
1.8 km
Closest landmarks
Garage Holzdamm
80 m
DB
390 m
Hauptbahnhof Apotheke
410 m
Apotheke zum Ritter Sankt Georg
410 m
Deutsches Schauspielhaus
420 m

ibis Hamburg Alster Centrum

Holzdamm 4-12 + 16, St. George, Hamburg, Germany, 20099 - See map

Make your best journey to Hamburg with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in St. George, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Miniatur Wunderland. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Hygiene Plus

Located in heart of Hamburg

Check-in [24-hour]

420 meters to public transportation

Inside city center

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Bar

Restaurants

Your dates are popular among travelersUsers are booking a place in Hamburg every 8 minutes on Agoda.com
Value for money7.1
Location rating7.9
Nearest airportHamburg Airport (HAM)
Distance to airport8.3 km

Rooms available at ibis Hamburg Alster Centrum

Standard Room with twin beds
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Room Double bed
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Room with 1 double bed (160 x 200 cm) and a sofa
...
  • Room size: 18 m²/194 ft²
  • River view
  • 1 double bed
Enter dates to see prices
Room With 1 Double Bed (160x200 Cm), New Sleep-Easy Concept
...
  • Shower
  • 1 double bed
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Triple Room
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 single bed and 1 double b...
Enter dates to see prices
Room with 1 double bed + 1 single bed, new sleep-easy concept
...
    Enter dates to see prices
    Double or Twin Room
    ...
    • Room size: 16 m²/172 ft²
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Executive Studio With 1 King Size Bed
    ...
    • Shower
    • 1 king bed
    Enter dates to see prices
    Superior Room with 1 Double Bed
    ...
    • Shower
    Enter dates to see prices
    Double Double Bed
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    Is car parking available at ibis Hamburg Alster Centrum?

    ibis Hamburg Alster Centrum has car park onsite with charges applied for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    Does ibis Hamburg Alster Centrum feature an option for contactless check-in and check-out?

    At ibis Hamburg Alster Centrum, customers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

    What public parks are close by ibis Hamburg Alster Centrum?

    While remaining at ibis Hamburg Alster Centrum, take joy in your early morning or evening stroll at nearby park which include Moorweide, Old Botanical Garden, and Platz der jüdischen Deportierten.

    Is ibis Hamburg Alster Centrum pet-friendly?

    ibis Hamburg Alster Centrum permits pets onto this property with additional fee applied. In addition, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

    How long do travelers typically stay at ibis Hamburg Alster Centrum?

    Verified past guests that have stayed at ibis Hamburg Alster Centrum had an average nightly stay of 3 nights at this property.

    What payment cards are supported at ibis Hamburg Alster Centrum?

    ibis Hamburg Alster Centrum supports up to 7, with payment card options including MasterCard, American Express, and Visa.

    What is the typical rating that past Solo travelers' have given to ibis Hamburg Alster Centrum?

    Past solo travelers that have stayed at this property have given ibis Hamburg Alster Centrum an average rating of 7.5. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Couples' have given to ibis Hamburg Alster Centrum?

    Past couple travelers that have stayed at this property have given ibis Hamburg Alster Centrum an average rating of 7.4. You can look up on more descriptive customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

    What is the typical rating that verified Families with young children have given to ibis Hamburg Alster Centrum?

    Verified families with young children that have stayed at this property have given ibis Hamburg Alster Centrum an average rating of 7.5. You can look up more thorough customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Families with older children have given to ibis Hamburg Alster Centrum?

    Verified families with older children that have stayed at this property have given ibis Hamburg Alster Centrum an average rating of 7.8. You can search for more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

    What time is check-in and check-out at ibis Hamburg Alster Centrum?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified hours may be charged an additional fee.

    What people love about ibis Hamburg Alster Centrum

    • 8.8

      Excellent
      Cleanliness

      "Room is clean, minimalistic, certainly more than adequate."

      Russ

      |

      August 27, 2023

    • 8.8

      Excellent
      Breakfast

      "Breakfast is well worth the reasonable cost."

      Russ

      |

      August 27, 2023

    Overall rating:

    7.6

    Very good
    10,390 reviews
    Cleanliness
    7.3
    Facilities
    6.6
    Location
    7.9
    Read all reviews >
    More about ibis Hamburg Alster Centrum

    More about ibis Hamburg Alster Centrum

    Experience Comfort and Convenience at ibis Hamburg Alster Centrum

    ibis Hamburg Alster Centrum, a 2.5-star hotel situated in Hamburg, Germany, offers a range of facilities to ensure a comfortable and convenient stay. Guests can enjoy a refreshing drink at the hotel's bar, dine at the on-site restaurant, or opt for room service. Safety deposit boxes are available to store valuable items, and tours can be arranged at the hotel's front desk. Free Wi-Fi is accessible in all rooms and public areas, and dry cleaning and laundry services are offered for guests' convenience. Express check-in/check-out, luggage storage, and a shared lounge/TV area are also available. Daily housekeeping ensures that rooms are kept clean and tidy, while the ticket service makes it easy for guests to explore Hamburg's attractions. The hotel also serves a delicious breakfast buffet, and on-site car parking is available for an additional charge.

    Comfortable and Versatile Room Options at ibis Hamburg Alster Centrum

    At ibis Hamburg Alster Centrum, guests can choose from a variety of comfortable and versatile room options to suit their needs. The hotel offers rooms with 1 double bed (160 x 200 cm) and a sofa, perfect for those who need extra space to relax or work. The Standard Room Double bed is great for solo travelers or couples, while the Standard Room With Twin Beds is perfect for those traveling with a friend or family member. All rooms are thoughtfully designed with guests' comfort in mind and are equipped with everything needed for a pleasant stay in Hamburg.

    Discover the Museum Für Kunst und Gewerbe near ibis Hamburg Alster Centrum

    If you're looking for cultural experiences during your stay, the Museum Für Kunst und Gewerbe is just a stone's throw away from ibis Hamburg Alster Centrum. This museum is home to a vast collection of art and design pieces from various eras and cultures. You can explore the exhibits on your own or join one of the guided tours available. The museum also offers workshops and events for both children and adults. Whether you're an art enthusiast or just looking for a unique experience, the Museum Für Kunst und Gewerbe is definitely worth a visit.

    Comfortable Beds, Delicious Breakfast, and Affordable Rates

    The ibis Hamburg Alster Centrum is a great choice for travelers looking for a comfortable and affordable stay in Hamburg. Guests have raved about the hotel's comfy beds, ensuring a good night's sleep after a long day of exploring the city. The breakfast served at the hotel is also highly praised, with guests enjoying the delicious and varied options available. Additionally, many reviewers have noted that the hotel is cheaper than other options in the area, making it an excellent value for those on a budget. Overall, the ibis Hamburg Alster Centrum has received consistently positive reviews from satisfied guests.

    Discover the Delightful ibis Hamburg Alster Centrum with Impressive Customer Reviews

    The ibis Hamburg Alster Centrum in Hamburg, Germany, has been gaining popularity among travelers for its impressive customer reviews. With an overall rating of 7.2, this hotel has received a 7.9 rating for its prime location, making it a perfect choice for those who want to explore the city. The staff performance has received an impressive rating of 7.5, ensuring that guests feel welcomed and well taken care of. The hotel's cleanliness has also been highly praised with a rating of 7.2, making it a comfortable and hygienic place to stay. Although the facilities and food and dining options have received relatively lower ratings of 6.6 and 6.5 respectively, the hotel's value for money has been rated at 7.1, making it a great choice for budget-conscious travelers. Overall, the ibis Hamburg Alster Centrum is a delightful hotel with impressive customer reviews that will surely make your stay in Hamburg a memorable one.

    Show less

    Amenities and facilities

    Good
    Facilities

    6.6

    Most talked about facilities

    Breakfast

    1 mention

    Housekeeping

    1 mention

    Languages spoken
    • English
    • French
    • German
    • Italian
    • Spanish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • Breakfast [buffet]
    • Restaurants
    • Room service
    • Vending machine
    Services and conveniences
    • Air conditioning in public area
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Heating in public area
    • Laundry service
    • Lockers
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    Access
    • Allergy-free rooms
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pet-friendly [charges apply]
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Service animals are welcome
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Bicycle parking
    • Car park [charges apply]
    • Car park [on-site]
    Available in all rooms
    • Air conditioning
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • Heating
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Sofa
    • Soundproofing
    • Telephone
    • Toiletries
    • Wi-Fi [free]
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • Buffet

    Location

    Holzdamm 4-12 + 16, St. George, Hamburg, Germany, 20099
    Very good
    Location

    7.9

    Airports
    • Hamburg Airport (HAM)
      8.3 km
    • Hamburg-Finkenwerder Airport (XFW)
      11.3 km
    Public transportation
    • Hauptbahnhof Nord Subway Station
      420 m
    • Hamburg Hauptbahnhof Train Station
      510 m
    Hospital or clinic
    • Hauptbahnhof Apotheke
      410 m
    Shopping
    • Hamburger Fischmarkt
      3.7 km
    Cash withdrawal
    • ATM
      250 m

    What's nearby

    Popular landmarks
    • Alster
      660 m
    • Townhall Hamburg
      1.0 km
    • Park Planten un Blomen
      1.2 km
    • Speicherstadt
      1.7 km
    • Miniatur Wunderland
      1.8 km
    • St. Michael's Church
      1.9 km
    • Harbor Piers
      2.5 km
    • Alter Elbtunnel
      2.8 km
    • Reeperbahn
      2.9 km
    • Tierpark Hagenbeck
      5.9 km
    Nearby landmarks
    • Segelschule Pieper
      70 m
    • Garage Holzdamm
      80 m
    • Aussenalster Path
      140 m
    • Sankt Georgs Kirchhof
      210 m
    • Kunsthalle Hamburg
      230 m
    • Hamburger Kunsthalle Museum
      320 m
    • Thai Asian Supermarket
      330 m
    • DB
      390 m
    • Hauptbahnhof Apotheke
      410 m
    • Apotheke zum Ritter Sankt Georg
      410 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-5 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 6-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Extras
    • Breakfast charge (unless included in room price)12 EUR
    The property
    • Number of rooms 165
    Parking
    • Daily parking fee12 EUR

    Property announcements

    City tax will be charged directly at the property (per person per night). The amount may vary according to the price of the accommodation.

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of ibis Hamburg Alster Centrum from real guests

    Provided by verified guests of Agoda
    7.4
    Very good
    Cleanliness7.3
    Facilities6.6
    Location7.9
    Room comfort and quality6.0
    Service7.5
    Value for money7.1
    High score for Hamburg
    Rating
    9+ Exceptional (2)
    8-9 Excellent (1)
    7-8 Very Good (4)
    6-7 Good (1)
    <6 Below Expectation (6)
    Time of the year
    Mar - May (3)
    Jun - Aug (3)
    Sep - Nov (5)
    Dec - Feb (3)

    Show reviews that mention 

    Showing 14 verified guest comments
    6.0
    Peiyan
    Business traveler
    Single
    Stayed 2 nights in September 2010

    Ibis Hamburg”

    Good location
    Nil

    Hotel room is clean and spacious. Receptionist are polite and helpful. The hotel are packed with guests during our stay hence it takes alittle longer during our check in procedure. The overall of the hotel is acceptable but the pricing is a little too steep. If only their pricing can be lower. Worth considering to stay when drop by.

    Reviewed September 13, 2010

    See room deals

    3.7
    Markus from Germany
    Couple
    Standard Room Double bed
    Stayed 2 nights in February 2015

    Good and central”

    Location, nice lobby and relaxing area, beds

    Good hotel with friendly staff, nice atmosphere and excellent location just at the Alster. Beds where perfect. The only problem for light sleepers can be, that the rooms to the back can be a bit loud, as the train station is just at the opposite site.

    Reviewed March 03, 2015

    See room deals

    5.2
    Nathan from Russia
    Family with young children
    Room with 1 double bed (160 x 200 cm) and a sofa
    Stayed 3 nights in December 2018

    Good location, easy to get to from Central Station”

    Good location, very basic, no amenities, simple rooms, great breakfast. Rooms & hotel is a little awkward. Funky stairs, NOTHING in the room beyond the bed & tv. Ordered ice (to make my beer cold, since no fridge) and was told to come down to the lobby & get it. (Got a glassful of ice). Windows are high & can’t open all the way. Comfy bed, good breakfast, cheaper than most around.

    Reviewed December 26, 2018

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    8.8
    Excellent
    Russ from United States
    Couple
    Standard Room with twin beds
    Stayed 2 nights in August 2023

    Good choice ”

    Room is clean, minimalistic, certainly more than adequate. Breakfast is well worth the reasonable cost. Close, but not too close to Bahnhof. Also easy walk to the lake.

    Reviewed August 28, 2023

    See room deals

    2.0
    Laia from Germany
    Family with young children
    Standard Room with twin beds
    Stayed 2 nights in April 2022

    La peor decisión de mi vida”

    El personal de recepción ha sido muy desagradable, la ayuda telefónica pésima. Con hijos con fiebre y sin poder viajar, no son capaces de mostrar un poco de comprensión y no nos dieron ninguna posibilidad de cancelar o mover la reserva a otras fechas. Un desastre de hotel.

    Reviewed April 07, 2022

    See room deals

    5.6
    Tina from Germany
    Couple
    Standard Room Double bed
    Stayed 3 nights in March 2023

    rollstuhlgerechtes Zimmer”

    1A Lage 5 min. vom Hauptbhf. entfernt u. direkt an der Alster gelegen. Schlichtes, einfaches Hotel. Zimmer sehr einfach gehalten, für max. 3 Tage ausreichend. Es gibt leider keiberlei Haken für Jacken an der Tür oder zum aufhängen der Handtücher im Bad. Auch kein Safe für Wertsachen vorhanden. Es gibt auch leider nur eine XXL Bettdecke - sehr ungewohnt für 2 Personen. Bett okay - leider auch sehr niedrig. Zum Umsetzen als Rollstuhlfahrer sehr schwierig.

    Reviewed March 26, 2023

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    8.0
    Excellent
    Pamela from Germany
    Family with teens
    Standard Room Double bed
    Stayed 3 nights in September 2021

    Top Lage”

    Sehr schönes Hotel in super Lage direkt an der Außenalster. Zwar fährt direkt dahinter die S-Bahn, aber bei geschlossenen Fenstern hört man das kaum. Die Zimmer sind nicht groß, allerdings waren wir auch nur zum duschen und schlafen dort - dafür völlig ausreichend. Frühstück war großartig, Personal sehr freundlich.

    Reviewed October 04, 2021

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    5.6
    Marion from Germany
    Family with young children
    Standard Room Double bed
    Stayed 5 nights in August 2021

    Above average”

    Leider war das Personal während unseres Aufenthaltes stark unterbesetzt; weshalb nur einmal in 5 Nächten das Bett gemacht und gesaugt wurde. Am ersten Tag wurden zudem keine Handtücher gewechselt und die Mülleimer nicht geleert; und das mit einem 1-jährigen Kleinkind bei dem Windeln gewechselt werden. Das Zimmer hat entsprechend bei der abendlichen Rückkehr gestunken. Nach Benachrichtigung der Rezeption wurde zwar Verständnis gezeigt allerdings ohne Lösungsvorschläge. Im Endeffekt mussten wir unsere Mülleimer selbst entsorgen gehen und Handtücher an der Rezeption abholen. Sehr enttäuschend bei dem Zimmerpreis! Lediglich die Dame beim Frühstück war das Herz des Hauses und hat trotz Unterbesetzung einen klasse Job gemacht. Alles in allem werden wir das Hotel trotz der klasse Lage nicht weiterempfehlen oder wieder buchen.

    Reviewed September 09, 2021

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    8.0
    Excellent
    Detlef from Germany
    Couple
    Stayed 2 nights in December 2017

    Städtewochenende”

    Das Hotel war für unseren Wochenendtrip optimal, sehr gut gelegen .... dicht am Hauptbahnhof und damit ziemlich zentral. Das Zimmer war zwweckmäßig eingerichtet und sauber. Sehr gutes Bett/Matratze.

    Reviewed December 03, 2017

    See room deals

    10.0
    Exceptional
    Mitra from Germany
    Business traveler
    Standard Room Double bed
    Stayed 5 nights in October 2016

    Alles super! Zu empfehlen!”

    Hat alles super geklappt und war genauso wie erwartet

    Reviewed October 31, 2016

    See room deals

    6.7
    Good
    Christoph from Switzerland
    Solo traveler
    Standard Room with twin beds
    Stayed 2 nights in October 2014

    Raucherzimmer”

    Morgenessen Lage Reception
    Reviewed October 31, 2014

    See room deals

    8.0
    Excellent
    Loes from Netherlands
    Couple
    Standard Room Double bed
    Stayed 3 nights in April 2017

    Very good”

    prima hotel als je niet (te) veel luxe hoeft.

    Reviewed May 03, 2017

    See room deals

    10.0
    Exceptional
    Samy from Finland
    Business traveler
    Stayed 2 nights in June 2016

    Ok hotelli”

    lähellä kaikkea, 3,20€ lentokentälle vieressä olevalta juna-asemalta

    Reviewed July 02, 2016

    See room deals

    7.7
    Very good
    CHIA from Taiwan
    Family with young children
    Standard Room Double bed
    Stayed 4 nights in October 2015

    距離中央車站近,可惜客房地板不太乾淨”

    交通便利,服務親切,
    Reviewed October 11, 2015

    See room deals

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