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InterContinental Hotel Osaka
Classic Room - Bed, InterContinental Hotel Osaka in Osaka
Guestroom, InterContinental Hotel Osaka in Osaka
Lobby, InterContinental Hotel Osaka in Osaka
Lobby, InterContinental Hotel Osaka in Osaka
Swimming pool, InterContinental Hotel Osaka in Osaka
Swimming pool, InterContinental Hotel Osaka in Osaka

Removed from saved list

9.1

Exceptional

1,268 reviews

1,268 reviews

Housekeeping12
Shops4
View4
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Saizenji Temple
170 m
Knowledge Capital
230 m
Hankyu Kappa yokochou
280 m
Applause Tower (Hankyu Chayamachi Bldg)
330 m
UMEDA FOOD HALL
330 m
Popular landmarks
Kuchu Teien Observatory
480 m
Minami (Namba)
3.1 km
Osaka Castle Park
3.6 km
Osaka Castle
3.9 km
Shinsaibashi-Suji Shopping Street
4.1 km
Closest landmarks
BBQ33
250 m
Kita Motor Pool
370 m
Namban Bunkakan Museum
390 m
GLOBAL WORK
390 m
Grand Front Osaka
390 m

InterContinental Hotel Osaka

3-60, Ofuka-Cho Kita-Ku, Umeda, Osaka, Japan, 530-0011 - See map

Make your best journey to Osaka with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Strategically situated in Umeda, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

370 meters to public transportation

Excellent room comfort & quality

Airport transfer

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Osaka are being booked every minute!
Value for money8.7
Distance to city center0 km
Location rating9.3
Nearest airportOsaka International Airport (ITM)
Distance to airport10.2 km

Rooms available at InterContinental Hotel Osaka

Exceptional
Room comfort & quality

9.6

One Bedroom Residence
...
  • Room size: 57 m²/614 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
2 Bedroom Residence
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed & 2 double beds
Enter dates to see prices
2 Bedroom Residence City View
...
  • Room size: 108 m²/1163 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
1 Bedroom Residence City View
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Premium Club Lounge Access City View
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Club Twin Room with City View
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
2 Bedroom Residence Top Floor 1 King 2 Single
...
  • Room size: 126 m²/1356 ft²
  • Balcony/terrace
  • 1 king bed or 2 double beds
Enter dates to see prices
2 Bedroom Residence Top Floor 2 King
...
  • Room size: 117 m²/1259 ft²
  • Balcony/terrace
  • 1 king bed & 1 king bed
Enter dates to see prices
1 King Premium City View
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
3 Bedroom Residence Top Floor
...
  • Room size: 165 m²/1776 ft²
  • Outdoor view
  • 2 king beds
Enter dates to see prices

Frequently asked questions

Does InterContinental Hotel Osaka provide laundry services?

Yes! InterContinental Hotel Osaka offers laundry service at your grasp for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

Does InterContinental Hotel Osaka offer dry cleaning services?

Yes! InterContinental Hotel Osaka provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

Is car parking available at InterContinental Hotel Osaka?

InterContinental Hotel Osaka has car park onsite for all travelers traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What points of interest are close by InterContinental Hotel Osaka that are in walking distance?

While staying at InterContinental Hotel Osaka, begin your holiday break by discovering the closest destinations that are within close proximity to the property which include Saizenji Temple, Knowledge Capital, and Hankyu Kappa yokochou.

How many floors does InterContinental Hotel Osaka have?

InterContinental Hotel Osaka has a total of 32 floors.

How many rooms does InterContinental Hotel Osaka have?

InterContinental Hotel Osaka has a total of 272 rooms.

What was the average room rate for InterContinental Hotel Osaka been in the past month?

The typical room rate for InterContinental Hotel Osaka in the past month is 58187.98 JPY, compared to city's average of 11767.74 JPY.

In which languages can InterContinental Hotel Osaka's staff members communicate?

InterContinental Hotel Osaka can speak a total of 9 languages and supports widely used languages such as English, Spanish, and Mandarin Chinese for international visitors, ensuring all travelers are well accommodated with all their needs in their desired choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment cards are accepted at InterContinental Hotel Osaka?

InterContinental Hotel Osaka supports up to 5, with payment card options including American Express, MasterCard, and Visa.

What is the verified guest review consensus about InterContinental Hotel Osaka's Wi-Fi?

60.0% of our past guest reviews have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for InterContinental Hotel Osaka down in the review section.

What is the average rating that past Solo travelers' have given to InterContinental Hotel Osaka?

Past solo travelers that have stayed at this property have given InterContinental Hotel Osaka an average rating of 9.3. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What people love about InterContinental Hotel Osaka

  • 10

    Exceptional
    Cleanliness

    "Stay at the InterContinental if you want to experience amazing views, clean rooms, and great service."

    Cheyenne

    |

    July 19, 2023

  • 10

    Exceptional
    Cleanliness

    "Very convenient, clean and providing great services."

    Promsit

    |

    October 25, 2022

  • 9.2

    Exceptional
    Location

    "Great location."

    Margaret

    |

    September 3, 2023

Overall rating:

9.1

Exceptional
1,268 reviews
Cleanliness
9.6
Facilities
9.4
Location
9.3
Read all reviews >
More about InterContinental Hotel Osaka

More about InterContinental Hotel Osaka

Experience Luxury and Convenience at InterContinental Hotel Osaka

Indulge in the ultimate luxury experience at InterContinental Hotel Osaka, a 5.0 star hotel located in the heart of Osaka, Japan. Our hotel offers a wide range of facilities to cater to your every need, including 24-hour room service, shops, bar, laundry service, restaurant, safety deposit boxes, airport transfer, concierge, indoor pool, fitness center, steamroom, Wi-Fi in public areas, car park, designated smoking area, and free Wi-Fi in all rooms. We also offer car hire, luggage storage, daily housekeeping, breakfast buffet, continental breakfast, car park onsite, and a free fitness center to ensure that your stay with us is as comfortable and convenient as possible.

Luxurious Room Types at InterContinental Hotel Osaka

InterContinental Hotel Osaka offers a wide range of luxurious room types to cater to every traveler's needs. From the spacious 1 Bedroom Residence and 2 Bedroom Residence City View to the elegant 1 Bedroom Suite Club Lounge Access City View and 1 Bedroom Superior Residence, guests can choose the perfect room to suit their preferences. The hotel also offers several options for guests looking for a comfortable stay, including the 1 King Classic, 1 King Premium, 1 King Premium Accessible, and 1 King Premium City View. For those traveling with family or friends, the 2 Bedroom Residence Top Floor 1 King 2 Single and 2 Bedroom Residence Top Floor 2 King provide ample space and comfort. Additionally, the hotel offers several other room types, including the Club Intercontinental Executive Suite, Club King Bed, Premium Room with King Bed, and Standard Room.

Discover Osaka's Iconic Landmarks and Attractions

InterContinental Hotel Osaka is strategically located near some of the city's most iconic landmarks and attractions. Take in the stunning panoramic views of Osaka from the Kuchu Teien Observatory, or enjoy a ride on the Hep Five Ferris Wheel, which offers breathtaking views of the cityscape. For a unique experience, visit the Umeda Sky Building, a towering structure that boasts a rooftop observatory and a floating garden. Art enthusiasts can explore the Mint Museum, which showcases Japan's rich history and culture through its impressive coin collection. Nature lovers can relax and unwind in the tranquil Nakanoshima Park, while shopaholics can indulge in retail therapy at Grand Front Osaka and OSAKA STATION CITY. The hotel is also conveniently located near Shin Umeda City and Hankyu Umeda Honten, two bustling commercial districts that offer a plethora of dining, shopping, and entertainment options. For those looking to attend cultural events, the Osaka City Central Hall is just a short walk away from the hotel. With so many attractions to explore, InterContinental Hotel Osaka is the perfect base for your Osaka adventure.

Luxury and Exceptional Service at InterContinental Hotel Osaka

The InterContinental Hotel Osaka has received rave reviews from satisfied customers who have experienced the luxury and exceptional service that the hotel has to offer. Guests have praised the hotel's beautiful design and magnificent views, along with the clean and well-appointed rooms that come with luxury amenities. Visitors have also highlighted the friendly and helpful staff, who are fluent in English and always on hand to provide prompt room requests. Families with children have appreciated the spacious rooms, which allow kids to move around freely. The staff have been particularly outstanding, with guests noting their attentiveness and friendliness without being intrusive. Overall, the InterContinental Hotel Osaka is the perfect choice for those seeking a luxury hotel experience in Osaka, Japan.

Experience Unmatched Comfort and Service at InterContinental Hotel Osaka

InterContinental Hotel Osaka has been consistently rated highly by its customers, with an impressive overall score of 9.2. Guests have praised the hotel for its exceptional facilities, unbeatable location, and unparalleled comfort. The hotel's staff have also received high marks for their outstanding performance, ensuring that guests are well taken care of during their stay. The hotel's cleanliness has also been noted as exceptional, with a rating of 9.6. While the food and dining score may not be the highest, guests have still enjoyed their dining experiences at the hotel. With a value rating of 8.7, InterContinental Hotel Osaka offers a luxurious experience at a reasonable price. Overall, InterContinental Hotel Osaka is a top choice for travelers seeking a comfortable and convenient stay in Osaka, Japan.

Show less

Amenities and facilities

Exceptional
Facilities

9.4

Most talked about facilities

Housekeeping

10 mentions

Breakfast

5 mentions

Swimming Pool

3 mentions

View

3 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • German
  • Japanese
  • Korean
  • Polish
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool facilities
  • Public bath
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Rental car
  • Valet parking

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
Pierre
  • Cuisine: French
  • Menu: Buffet
NOKA Roast & Grill
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

3-60, Ofuka-Cho Kita-Ku, Umeda, Osaka, Japan, 530-0011
Exceptional
Location

9.3

Airports
  • Osaka International Airport (ITM)
    10.2 km 19 min drive
  • Kobe Airport (UKB)
    25.6 km 53 min drive
Public transportation
  • Umeda Train Station
    360 m 6 min walk
  • Nakatsu Subway Station
    440 m 7 min walk
Hospital or clinic
  • Sugi Yakkyoku
    390 m
Shopping
  • Shinsekai Ichiba
    6.2 km
Convenience store
  • 7 Eleven
    1.5 km 9 min drive
Cash withdrawal
  • ATM
    120 m 2 min walk

What's nearby

Popular landmarks
  • Kuchu Teien Observatory
    480 m
  • Minami (Namba)
    3.1 km
  • Osaka Castle Park
    3.6 km
  • Osaka Castle
    3.9 km
  • Shinsaibashi-Suji Shopping Street
    4.1 km
  • Dotonbori
    4.3 km
  • Kuromon Market
    4.8 km
  • Tsutenkaku
    6.2 km
  • Universal Studios Japan
    7.4 km
  • Osaka Aquarium Kaiyukan
    8.4 km
Nearby landmarks
  • Saizenji Temple
    170 m
  • Knowledge Capital
    230 m
  • BBQ33
    250 m
  • Hankyu Kappa yokochou
    280 m
  • Applause Tower (Hankyu Chayamachi Bldg)
    330 m
  • UMEDA FOOD HALL
    330 m
  • STEP
    330 m
  • Umeda Arts Theater
    340 m
  • URBAN RESEARCH
    350 m
  • Yodobashi Camera
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed is available at an additional charge of JPY 5,500 per adult per night and will be collected directly at the property.
  • The maximum number of extra beds permitted in a room is 1.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • One child under 13 years old stays for free if using existing bedding.
  • Children 13 years and over are considered as adults.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    effective from January, 2017
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY10,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
    effective from June 1,2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee1600 JPY
  • Distance from city center0 km
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)5400 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors32
  • Number of restaurants2
  • Number of rooms 272
  • Room voltage110
  • Year property opened2013
Parking
  • Daily parking fee4200 JPY

Property announcements

Guests with a tattoo may not be permitted to use the property’s pools or other facilities where the tattoo might be visible to other guests. Children under 16 years old cannot enter the fitness gym and the sauna. Children under 16 years old can access the swimming pool and the bathing area from 09:00-17:00 only when accompanied by adult(s). Fees apply for guests staying in an extra bed who want to eat breakfast and/or dinner. For more information, please contact the property directly. Contact details can be found on the booking confirmation. Rate does not include meals for children, who are staying free of charge in existing beds. An accommodation tax per person per night is not included in the price and needs to be paid at the property. For guests staying in Osaka, this tax will only apply to stays which begin on and after 1 January 2017.

Reviews of InterContinental Hotel Osaka from real guests

Provided by verified guests of Agoda
9.1
Exceptional
Cleanliness9.6
Facilities9.4
Location9.3
Room comfort and quality9.6
Service9.4
Value for money8.7
High score for Osaka
Rating
9+ Exceptional (200)
8-9 Excellent (65)
7-8 Very Good (22)
6-7 Good (3)
<6 Below Expectation (8)
Time of the year
Mar - May (72)
Jun - Aug (63)
Sep - Nov (76)
Dec - Feb (87)

Show reviews that mention 

Showing 298 verified guest comments
12345
10.0
Exceptional
Promsit from Thailand
Family with young children
2 Single Premium City View
Stayed 3 nights in October 2022

Great hotel with great services”

Very convenient, clean and providing great services. The room itself is gorgeous.

Reviewed October 26, 2022

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Dear Promsit-sam Thank you very much for choosing InterContinental Osaka and taking the time to share your feedback. It was a pleasure to have you staying with us. We sincerely hope we will get the privilege to welcome you again very soon. Please receive my very best regards, InterContinental Osaka

Responded October 29, 2022
InterContinental Hotel Osaka
10.0
Exceptional
Ann from United States
Couple
Premium Room with King Bed
Stayed 2 nights in November 2019

Perfect stay”

The Intercontinental Osaka is a perfect luxury hotel. You get what you pay for here - great service; a clean, well-appointed room and luxury amenities. The location is within the shopping mall complex that is connected to the main train station so its very convenient for getting around town. Staff were really helpful when we needed to check in early and gave us a room upgrade with a better view which we appreciated!

Reviewed January 03, 2020

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10.0
Exceptional
Edwin from Indonesia
Family with young children
2 Bedroom Residence City View
Stayed 3 nights in December 2022

very recomended”

very good...love it and will be back again

Reviewed January 29, 2023

See room deals

10.0
Exceptional
Edwin from Indonesia
Family with young children
1 King Classic
Stayed 3 nights in December 2022

very recomended”

we love and will be back here...

Reviewed January 29, 2023

See room deals

8.8
Excellent
sombat from Thailand
Family with young children
1 Bedroom Residence City View
Stayed 5 nights in December 2022

Prime location ”

Easy for shopping and travel super close with Osaka station. A lot of food in this area.

Reviewed January 06, 2023

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Dear sombat, Thank you very much for choosing InterContinental Osaka and taking the time to share your feedback. It was a pleasure to have you staying with us. We sincerely hope we will get the privilege to welcome you again very soon. Please receive our very best regards, InterContinental Osaka

Responded January 08, 2023
InterContinental Hotel Osaka
4.8
Katherine from Hong Kong SAR, China
Couple
1 King Premium City View
Stayed 5 nights in November 2022

Was better.”

It required an amount of effort to communicate with the staff, the feel-good factor is discounted by a dragging feeling. As a returning guest, I expected more from Intercontinental Osaka. Pro: Email enquiries were replied in length and some staff did show appropriate effort and sincerity.

Reviewed December 01, 2022

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10.0
Exceptional
Joshua from Australia
Couple
Classic Room
Stayed 1 night in December 2019

A stand out hotel experience”

My wife and I stayed here for three nights during our month-long trip to Japan. We were mostly staying in mid-range accommodation for our trip, so we decided to stay a night at the InterContinental Osaka for a treat. It was amazing. Upon checkin, the super friendly staff upgraded us to a corner suite, which had the most incredible views of the Osaka cityscape. As soon as we saw the room, we immediately booked two more nights – it was literally that good. The room was HUGE, with a true king bed (not two single beds pushed together) looking out at the city and the river. The bathroom had a big deep bathtub with a tray so you could take a bath, enjoy a cup of tea, and stare at the view. The room wasn’t ultra-modern, but had more of a classic look with tasteful artworks and furnishings. It was all kept impeccably clean by the housekeeping staff. The buffet breakfast was possibly the best hotel breakfast experience I have ever had – it was a true five star dining experience. It is worth going to bed hungry, just so you can wake up and actually do justice at a breakfast like that. The dining room has floor-to-ceiling windows, with amazing views. The staff were particularly outstanding, friendly and attentive without getting in your way. The only downside is that if you stay at a place like this, it’s going to ruin everywhere else for you. Once you’ve tasted luxury, it’s hard to go back.

Reviewed December 27, 2019

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9.0
Exceptional
Taryn from Hong Kong SAR, China
Family with teens
2 Bedroom Residence City View
Stayed 2 nights in January 2014

Terrific experience ”

Great location, great room, great restaurants nearby

One if the best hotel I've stayed in. We stayed in the 2 bedroom apartment, which had a large living/dining room and kitchen. Huge windows that have a terrific view of Osaka. The rooms were large, clean and comfortable. The Umeda station is around 10mins walk from the hotel, and lots of shopping malls and department stores around. The only problem was the price of the room was quite high.

Reviewed March 17, 2014

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10.0
Exceptional
Allison from United Kingdom
Family with teens
1 King Premium City View
Stayed 3 nights in May 2015

Superb hotel, great location with friendly staff”

It was so easy to get to this hotel from the airport. The staff were really friendly and helpful and the room had an amazing view and was very tastefully decorated!

We really enjoyed out stay. The location was great. As soon as you come out of the airport you can get Bus no 5. Someone was there to help us and buses run very regularly. The bus took us to umeda station and we had a 5 minute walk which was fine with luggage. There is a limousine service from the hotel is you prebook. They took us back in our return journey for free. The hotel is very new, rooms are a big size and breakfast was plenty with a wide choice. Would definitely recommend this hotel to anyone visiting Osaka. Pool staff were very helpful and the pool was never too busy. I loved the hotel :)

Reviewed May 26, 2015

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8.0
Excellent
Chok from Malaysia
Business traveler
Classic Room
Stayed 2 nights in February 2014

Pleasant and convenient”

new, convenient, modern

2 nites in Intercontinental Osaka. Coming from Tokyo using JR Shinkansen, U will stop in Shin-Osaka and u change train to Osaka Station. From Osaka station you can get to the hotel by going through underground passage. All the info counters able to speak English to guide you to the hotel. In Japan they are very strict with their check-in and check-out time. If u are late in your check out u need to pay extra. The hotel is very new and modern, interior design is very chic and room is comfortable. But I Prefer room in St Regis Hotel Osaka. Location is so perfect if shopping is what u want to do in Osaka. Four shopping building join together. U need not go out if there is snow storm. surrounding shops are like their beauty shops, ramen shop and izakaya. Didn't try two of their restaurants, a French restaurant and a buffet lounge. I definetly will stay in this hotel again for their location.

Reviewed February 27, 2014

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9.2
Exceptional
Christella from Singapore
Business traveler
Stayed 4 nights in October 2018

Exceptional”

Very good location near the Osaka Umeda station. The hotel has good facilities with indoor hot swimming pool, spa facilities and gym. They provide swim wear and gym attire for free. The staffs are friendly, helpful and speak good English. Room layout is ideal and cleanliness tip top. They take feedback positively and seriously, their service recovery is even better than our SQ airline. Indeed worth praising.

Reviewed November 06, 2018

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9.3
Exceptional
Clarissa from Philippines
Family with teens
1 King Premium City View
Stayed 5 nights in May 2015

Awesome Hotel!”

Interiors, Location, Staff

From the tastefully decorated rooms and hotel interiors, perfect location (adjacent to the Grand Front and close to the metro and train stations) and excellent english-speaking staff, we couldn't ask for more. Staying at the Intercontinental Osaka was one of the highlights of our trip!

Reviewed June 16, 2015

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9.7
Exceptional
krirkphol from Thailand
Couple
Classic Room
Stayed 1 night in April 2014

One of the best in Osaka ”

Room size , one of the best club lounge , very good staff

I extended my trip so after coming back from Kobe and also st Regis in Osaka . We found a room at intercon again. One reason ... Well it's cheaper than st Regis ... I would say value for money both hotel are good ... And I shouldn't compare both in this comment . But let me tell u Y this place is good . First stay ... Normal room which is Hugh ... I never and cannot stay at room smaller than 25 sqm so this room here is like almost 50 sq.m When we check in 2nd time ... We somehow got upgrade to a twice bigger room I think it must be some executive suite with club benefit as it was on club floor ... NO one a informed us that we were upgraded or got club benefit ... But somehow ... We kinda know after we got into our room... Think it seems 100 sqm ! Rooms were awesome at 50 sqm and it was perfect at 100 sqm .. Club is one of the best anywhere as I tried many club rooms at others around the world ... And the quality that comes close is only the langham in HK ... Free flow champagne , all those small bites , good selection of sake , wine , and really good staff .. Asked them about restaurants from my room ( concierge ) when I informed them I will go to club before go out to dinner ... Maps and info are send to club staff and I was attended there without going to lobby and ask concierge ... Definitely one of the BEST hotel and service anywhere ... And I do a travel show for 10 years !! 👍👌

Reviewed April 26, 2014

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9.3
Exceptional
JAEWON from South Korea
Solo traveler
Premium Room with King Bed
Stayed 2 nights in November 2013

great stay”

clean comfortable luxury

very nice! i recommend strongly. if you have a chance to visit Umeda Osaka it couldn't be better. it's new one. it's opened this year. you have to check the price first. it;s not cheap one. except that, you are satisfied a lot. don't hesitate! just go and have fun! additionally it is great spot shopping, eating, watching, sleeping. what else do we need?

Reviewed December 05, 2013

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9.0
Exceptional
Ho from Singapore
Couple
1 King Premium City View
Stayed 5 nights in December 2014

Fantastic top rated hotel”

staff service, location, room design

stay from fantastic from day one. Room was ready before we arrived and the amenities in room was great. Location was very good as it linked to Grand Front Osaka which is a nicely designed shopping mall/office building with direct access to the osaka/umeda train stations. Overall a fantastic stay!

Reviewed December 18, 2014

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9.0
Exceptional
Siu from Hong Kong SAR, China
Couple
Premium Room with King Bed
Stayed 3 nights in October 2013

Next to Osaka Station and Grand Front Osaka”

Polite staff, modern design and very comfortable.=

A very fantastic hotel. Beautiful design. Staffs are very helpful and friendly. Quick check in and out. The room is very big and the bed is very comfortable. Bathroom is very big with full facilities. Very relax to stay in this hotel. Very convenient to shopping and eating. There are lots of restaurant in Grant Front Osaka and some open till 4am. I will definitely come to this hotel in my next trip.

Reviewed October 15, 2013

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10.0
Exceptional
Cecilia from Canada
Couple
Premium Room with King Bed
Stayed 3 nights in April 2018

Exceptional”

Superb hotel excellent position and the staff was above average !!! Never , anywhere else in the world where we traveled had such extraordinary services! Thank you Intercontinental hotel!!!! Michael and Cecilia Manicatide

Reviewed May 02, 2018

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10.0
Exceptional
Ming from Hong Kong SAR, China
Couple
1 King Premium City View
Stayed 5 nights in January 2016

Perfect!!!”

The Hotel is situated at a convenient location, with bridges connecting to Osaka JR Station. It's just a 10 minutes walk at most. The breakfasts at NOKA and dinners at PIERRE were very good. The staff spoke very good English and were very friendly and helpful. Most importantly, the room was spacious and clean. The room temperature and humidity was perfectly set.

Reviewed February 03, 2016

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9.7
Exceptional
Alan from Australia
Couple
Classic Room
Stayed 3 nights in October 2013

Fantastic Hotel”

Gorgeous room, attentive & friendly staff, location to transport & shoppin

Our stay here was amazing. The room was gorgeous with every amenity you could imagine including a pod coffee machine and wonderful bathroom. It is located within the newly developed Grand Front area connected to Osaka Station so there was shopping and transport at our doorstep. The bathroom amenities were excellent. The staff were very attentive, helpful and friendly. Great hotel!

Reviewed October 21, 2013

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9.0
Exceptional
HAJIME from Japan
Business traveler
Premium Suite room
Stayed 1 night in December 2013

Best and most luxury hotel in Osaka”

Quiet, stylish and new equipment

Perfect stay in Osaka. One of the best intercontinental hotels in Japan.

Reviewed December 23, 2013

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