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Guestroom, InterContinental Jakarta Pondok Indah in Jakarta
Deluxe King Room - Bed, InterContinental Jakarta Pondok Indah in Jakarta
a large building with a clock on it, InterContinental Jakarta Pondok Indah in Jakarta
Lobby, InterContinental Jakarta Pondok Indah in Jakarta
Lobby, InterContinental Jakarta Pondok Indah in Jakarta
Interior view, InterContinental Jakarta Pondok Indah in Jakarta
Interior view, InterContinental Jakarta Pondok Indah in Jakarta

Removed from saved list

9.2

Exceptional

1,319 reviews

1,319 reviews

Housekeeping26
Breakfast23
Food & Dining8
See map
See map

9.6

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Istiqlal Mosque 4.7 km
Grand Indonesia Mall 8.7 km
National Museum 10.7 km
Gambir Train Station Building 11.1 km
National Monument (MONAS) 11.1 km
Jakarta Cathedral 11.9 km
Museum Bank Indonesia 14.5 km
Beautiful Indonesia in Miniature Park 14.5 km
Jakarta Old Town 14.9 km
Ancol Dreamland 16.6 km
Nearby landmarks
Pondok Indah Mall 180 m
PIOT Park 190 m
Pondok Indah Water Park 430 m
Taman Pinang Emas 560 m
Posyandu Mawar I, II, III, IV 750 m
Pondok Indah Golf Course 770 m
Poliklinik Umum 930 m
Klinik Tanah Kusir 960 m
Posyadu Cempaka 990 m
Posyandu Kacang Panjang 1-2 1.0 km

InterContinental Jakarta Pondok Indah

JL. Metro Pondok Indah Kav., Pondok Indah, Jakarta, Indonesia, 12310 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Pondok Indah part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Golf course [on-site]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

6 travelers have booked today.

Value for money9.0
Location rating9.6
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport11.4 km

Rooms available at InterContinental Jakarta Pondok Indah

1 King Bed Classic
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Classic Twin Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 202 m²/2174 ft²
  • Outdoor view
  • 2 single beds and 1 king be...
Enter dates to see prices
Deluxe Twin Rooms
...
  • Room size: 46 m²/495 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
One-Bedroom King Suite
...
  • Room size: 89 m²/958 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Classic Room
...
  • Room size: 46 m²/495 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
1 King Bed Classic City View
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Classic Accessible
...
  • Room size: 46 m²/495 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Ambassador King Suite with City View
...
  • Room size: 136 m²/1464 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at InterContinental Jakarta Pondok Indah?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to InterContinental Jakarta Pondok Indah?

InterContinental Jakarta Pondok Indah is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 62 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at InterContinental Jakarta Pondok Indah also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, InterContinental Jakarta Pondok Indah has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at InterContinental Jakarta Pondok Indah?

Start your mornings right, with the continental and buffet breakfast options offered at InterContinental Jakarta Pondok Indah. Adults can enjoy breakfast offered with an additional charge of 338800 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at InterContinental Jakarta Pondok Indah?

InterContinental Jakarta Pondok Indah does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map

Explore the neighborhood

What people love about InterContinental Jakarta Pondok Indah

  • 10

    Exceptional
    Staff 

    "Staff are very helpful, room and any other area were clean."

    teguh

    |

    March 10, 2023

  • 10

    Exceptional
    Cleanliness

    "Rooms were clean and comfortable."

    STANLEY

    |

    January 29, 2023

  • 10

    Exceptional
    Location

    "Great location connected to the mall."

    Wina

    |

    March 17, 2023

Overall rating:

9.2

Exceptional
1,319 reviews
Cleanliness
9.7
Facilities
9.3
Location
9.6
Read all reviews >
What travelers say they love:
The room was very neat, clean, and all amenities were comple...
windy from Indonesia
Couple
More about InterContinental Jakarta Pondok Indah

More about InterContinental Jakarta Pondok Indah

InterContinental Jakarta Pondok Indah

With a wide range of services catered to both business and leisure travelers, InterContinental Jakarta Pondok Indah makes sure you get the best out of your stay.
The superior services and facilities offered at InterContinental Jakarta Pondok Indah will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Jakarta can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at InterContinental Jakarta Pondok Indah.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the InterContinental Jakarta Pondok Indah. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at InterContinental Jakarta Pondok Indah. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at InterContinental Jakarta Pondok Indah, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun.
If you like to eat in the privacy of your room, InterContinental Jakarta Pondok Indah can arrange to have groceries delivered to your doorstep.
Never let a day go wasted when you're at InterContinental Jakarta Pondok Indah with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, salon, steam room, spa and sauna. The many offerings at InterContinental Jakarta Pondok Indah ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at InterContinental Jakarta Pondok Indah gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You won't need to go far to experience fun water sports, with the convenience of water park provided. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room and golf course on site. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Jakarta has to offer. Your journey through Jakarta can be completed with a short shopping stop at Grand Indonesia Mall located 8.7 km away.

Show less

Amenities and facilities

Exceptional
Facilities

9.3

Most talked about facilities

Breakfast

6 mentions

Food & Dining

2 mentions

Swimming Pool

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Malay
Kitchen
  • Snack bar
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Karaoke
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
Shio
  • Cuisine: Japanese
Sugar & Spice
  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte
The Lounge
  • Cuisine: American, European, Indonesian

Location

JL. Metro Pondok Indah Kav., Pondok Indah, Jakarta, Indonesia, 12310
Exceptional
Location

9.6

Airports
  • Halim Perdanakusuma International Airport (HLP)
    11.4 km
  • Soekarno-Hatta International Airport (CGK)
    20.9 km
Public transportation
  • Haji Nawi
    1.6 km
  • Jakarta MRT
    1.6 km
Hospital or clinic
  • Posyandu Mawar I, II, III, IV
    750 m
Shopping
  • Grand Indonesia Mall
    8.7 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Istiqlal Mosque
    4.7 km
  • Grand Indonesia Mall
    8.7 km
  • National Museum
    10.7 km
  • Gambir Train Station Building
    11.1 km
  • National Monument (MONAS)
    11.1 km
  • Jakarta Cathedral
    11.9 km
  • Museum Bank Indonesia
    14.5 km
  • Beautiful Indonesia in Miniature Park
    14.5 km
  • Jakarta Old Town
    14.9 km
  • Ancol Dreamland
    16.6 km
Nearby landmarks
  • Pondok Indah Mall
    180 m
  • PIOT Park
    190 m
  • Pondok Indah Water Park
    430 m
  • Taman Pinang Emas
    560 m
  • Posyandu Mawar I, II, III, IV
    750 m
  • Pondok Indah Golf Course
    770 m
  • Poliklinik Umum
    930 m
  • Klinik Tanah Kusir
    960 m
  • Posyadu Cempaka
    990 m
  • Posyandu Kacang Panjang 1-2
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee62 USD
Extras
  • Breakfast charge (unless included in room price)338800 IDR
The property
  • Number of rooms 311
Parking
  • Daily parking fee0.35 USD

Reviews of InterContinental Jakarta Pondok Indah from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.7
Facilities9.3
Location9.6
Service9.4
Value for money9.0
High score for Jakarta
Rating
9+ Exceptional (256)
8-9 Excellent (27)
7-8 Very Good (30)
6-7 Good (5)
<6 Below Expectation (7)
Time of the year
Mar - May (84)
Jun - Aug (61)
Sep - Nov (66)
Dec - Feb (114)

Show reviews that mention 

Showing 325 verified guest comments
12345
10.0
Exceptional
Yulita from Indonesia
Solo traveler
1 King Bed Classic
Stayed 3 nights in May 2021

Exceptional”

First of all, the service. It's a very impeccable experience to have all staffs' incredible hospitality and always ready-to-serve spirit. I'm impressed with the fact that everyone is willing to go beyond the basic welcoming behaviors to guests. And then the food is just out-of-this world. I had 3 nights stay with 3x breakfast, 2x dinner, and 1x high tea experiences. Nothing disappointed me. I'd like to especially thank Mr. Steve Bachtiar who has ensured our dining experiences (and our stay overall) were pleasurable. That Kwetiau Siram served especially for us during our dinner has really set another standard which I'm not sure will be topped anywhere else. Lastly, the room's cleanliness. It is very meticulous, I've never experienced something better than this. As a member of IHG Club, I really enjoyed my 3-nights stay at Intercontinental Pondok Indah and will surely come back for a longer stay. Thank you for the excellent hospitality!

Reviewed June 01, 2021

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10.0
Exceptional
daniel from Indonesia
Family with teens
Stayed 1 night in March 2021

Family Staycation”

Hotel location is great, have direct access to shopping mall. Check in/out very smooth. We booked 2 rooms. Mr Aldo at reception is very nice, gave us complimentary coupon for non achohol drink at lounge cafe. Our room is spacious n clean, bed is very comfy, bathroom is great, bath tub, shower n toilet are seperated. Breakfast is tasty, although during pandemic, not many kind menu as usually. Thank you Mr Stevie for your great gula aren ice coffee n miss Ika for take away pack, made us more enjoy our breakfast with your hospitality. Your are great team. Very recommended 5 star hotel at Pondok Indah, south Jakarta area.

Reviewed March 12, 2021

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10.0
Exceptional
fajar from Indonesia
Family with young children
1 King Bed Classic
Stayed 1 night in May 2021

Excellent Hotel”

We love to stay hotel because this is new hotel, with good facility, best food and super friendly staff and another best point is the proferty has direct access to PIM. Room was good and super comfort. Clean bath room, fast wifi connection, but due to covid issue, we can not use the swimming pool because no slot available. So better you book in advance before you check in at hotel. Overall super recommended hotel in Pondok indah area. Thank you intercontinental Jakarta.

Reviewed May 31, 2021

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10.0
Exceptional
Rusbiantari from Indonesia
Family with young children
Classic Twin Room
Stayed 1 night in April 2022

Good Location”

The hotel staff is very helpful because they solved the problem very quick. While Agoda booked the hotel for me without breakfast, but I paid to Agoda with the breakfst included it was very unacceptable. The taste of breakfast is delicious and a lot of menu, the location is connect to Pondok Indah Mall, the room is very comfortable because they provide a large twin bed so my son is very happy

Reviewed July 14, 2022

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10.0
Exceptional
Astried from Indonesia
Family with young children
1 King Bed Classic
Stayed 3 nights in December 2020

AWESOME”

its been few times staying in this hotel, even i live in Jakarta it self. i mostly choose this hotel to have staycation with me familia. staff is very handy, food is great they have many options, no need to go out since you just have to go down stair to go to the mall. room is also clean, and smells soooo calming. LAFF IT!! already booked for new year eve again this year.

Reviewed May 27, 2021

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10.0
Exceptional
Mentik from Indonesia
Family with young children
Deluxe King Room
Stayed 1 night in April 2022

Nice hotel next to PIM”

Location wise, very good, next to PIM. Room was very nice, spacious, clean, tidy, got bath tub and shower. Breakfast was nice, many varieties, taste was delicious too, staffs were adequate and seemed skillful in handling the guests. We were happy have stayed here, my son always asking when is the next trip to Intercontinental :)

Reviewed May 05, 2022

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10.0
Exceptional
NONA from Indonesia
Family with young children
Classic Twin Room
Stayed 2 nights in March 2021

Clean and Spacious Room”

I stay for nights with kids. The room and the bed is clean. The bath tub is my kids favorite. Although the warm water take a little time yet it is still relaxing while taking a bath. The hotel has an access to mall PIM2 which is also a good point to choose to stay in this hotel.

Reviewed March 09, 2021

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10.0
Exceptional
Shirly from Indonesia
Family with young children
1 King Bed Classic
Stayed 1 night in June 2022

Best hospitality ever!”

We really enjoy our stay with this hotel, they gave us best view room (even we didn't request), this hotel has best location with direct access to PI Mall, great variety and realy nice food, my kids love the little playground at the swimmingpool area, Very excellent service and soo friendly staff especially in Sugar & Spice Restaurant where we had breakfast.. Would definitely stay there again (eventhough our house is just view kilometres away.. :) it's just nice short getaway for us.. Highly recommended!

Reviewed June 14, 2022

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10.0
Exceptional
Jacky from Indonesia
Family with young children
Classic Twin Room
Stayed 1 night in May 2019

It was amazing for us as family spend the weekend together at the brand new luxurious facility ”

Everything was excellent and extra ordinary starting from location, easy access, easy booking by Agoda with competitive rate, warm welcome by the staff especially Ms. Adela at the front line, all facility is superb especially the room that was spacious, bathroom with separate bath tub and rain shower, aromatic bath gel, high speed wifi, very nice swimming pool and fitness center, and also very nice restaurant for buffet breakfast. We enjoy the weekend here and looking forward for another visit soon

Reviewed May 06, 2019

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Dear Jacky, Thank you for your positive review about our hotel. We look forward to welcoming you to InterContinental Jakarta Pondok Indah again very soon. Sincerely, Marlene D. Director of Marketing & Communications

Responded March 09, 2020
InterContinental Jakarta Pondok Indah
10.0
Exceptional
Annisa from Indonesia
Couple
1 King Bed Classic
Stayed 2 nights in November 2021

Super stay!”

From the moment we walked in the experience was awesome. We initially got a room on the 10th floor but then we requested to move to a higher floor. The staff were very accomodating in ensuring we've got everything we need and we are satisfied. I highly recommend the breakfast buffet and roomservice as they are very good and so worth the money. If you want to go out, the mall is just an elevator ride away. Would love to stay here again and again!

Reviewed November 19, 2021

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10.0
Exceptional
Rolly from Indonesia
Family with young children
1 King Bed Classic
Stayed 1 night in October 2020

Great hotel and everything ”

Already 3 times stay here, mostly because we love pondok indah mall and its close, mostly we are at home cause in covid times, but relaxing on intercontinental hotel its great escape, the best at least for our family, close to our home, there is great mall, and the quality interior of the room its amazing. Also with hospitality hotel staff its the best. Looking forward to stay there again

Reviewed October 04, 2020

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Dear Rolly, Greetings from InterContinental Jakarta Pondok Indah. Thank you for taking the time to share us your experience at our hotel. We are delighted and truly appreciate your generous feedback especially on our strategic location and team's service quality and consistency. Our team prides itself on delivering memorable experiences to all our guests through the first-class service and we are very happy that you had an enjoyable stay with us. Thank you again for choosing InterContinental Hotel and we look forward to welcoming you back to InterContinental Jakarta Pondok Indah in the near future. Sincerely, Marlene D. Director of Marketing Communications

Responded November 04, 2020
InterContinental Jakarta Pondok Indah
10.0
Exceptional
Ridson from Indonesia
Couple
1 King Bed Classic
Stayed 2 nights in December 2021

Fast, EASY CHECK-IN”

Very impressed with Ricky who facilitated our check-in. Very polite, professional and he made everything easy for us. Our luggages were sent ahead of us in our room. Faisal, the guy in the breakfast area was also commendable in his service to us. The hotel's proximity to classy Pondok Indah Mall 2 made shopping and dining so easy and accessible. In all I highly recommend Intercontinental Hotel to stay.

Reviewed December 28, 2021

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10.0
Exceptional
Ales from Indonesia
Family with young children
Stayed 1 night in October 2020

Luxurious and fun”

Intercontinental Pondok Indah becomeone of our best stay experiences. Location, combined with "Pondok Indah Mall" make very fun to shop and children's playground. Friendly staff, cleanliness and quality of facilities became a special plus point from us.

Reviewed November 02, 2020

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Dear Ales, Greetings from InterContinental Jakarta Pondok Indah. Thank you for taking the time to share us your experience at our hotel. We are delighted and truly appreciate your generous feedback especially on our strategic location and team's service quality and consistency as well as our cleanliness. Our team prides itself on delivering memorable experiences to all our guests through the first-class service and we are very happy that you had an enjoyable stay with us. Thank you again for choosing InterContinental Hotel and we look forward to welcoming you back to InterContinental Jakarta Pondok Indah in the near future. Sincerely, Marlene D. Director of Marketing Communications

Responded November 04, 2020
InterContinental Jakarta Pondok Indah
10.0
Exceptional
Lyliana from Indonesia
Couple
Stayed 1 night in October 2021

Clean room”

Very very happy with all aspects of this hotel. 1) Location is awesome, connected to PIM 2) Cleanliness and maintanence is world class 3) Breakfast & in room dining are delicious 4) Room size is spacious and well designed Literally have zero complaints about this hotel. Very very satisfied and happy to stay here.

Reviewed March 04, 2022

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10.0
Exceptional
Arifa from Indonesia
Family with young children
1 King Bed Classic
Stayed 2 nights in June 2022

Good Experience”

The room is spacious. The food is delicious with a lot of variety, so that I was confused which one that I want to eat. The staff is good and offer us the best experience while we stayed there. The location is within the mall so we were not bored at all and we did not have to go outside with our car. My son can not move on from that experience.

Reviewed June 19, 2022

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10.0
Exceptional
Sherrierose from Indonesia
Family with teens
1 King Bed Classic
Stayed 2 nights in July 2019

Great stay”

The hotel was clean and very nice. The staff were all friendly, particularly the manager on duty, Daniel (didn't catch his last name) on the day we checked. Would definitely put this in my go-to hotels in Jakarta.

Reviewed July 25, 2019

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Dear Sherrierose, Thank you for sharing your comment about our hotel. Your feedback is highly appreciated as we would like to continuously improve our service. We look forward to welcoming you back to InterContinental Jakarta Pondok Indah very soon. Sincerely, Marlene D. Director of Marketing & Communications

Responded March 09, 2020
InterContinental Jakarta Pondok Indah
10.0
Exceptional
hafriza from Indonesia
Family with young children
Classic Twin Room
Stayed 3 nights in December 2021

Best”

I like the staffs, facility, cleanliness. Breakfast was good and the most I liked was the dinner and the fruit cake, the taste reminds me on my childhood. Bravo..

Reviewed December 24, 2021

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10.0
Exceptional
Rita from Indonesia
Family with teens
1 King Bed Classic
Stayed 1 night in October 2021

Spacious Room and Good Location”

I love this hotel, 'coz the hotel has direct connection door to the mall. We can reach PIM 1, PIM 2 and PIM 3 so easily... the room is very clean and spacious.. tq

Reviewed May 14, 2022

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10.0
Exceptional
athiya from Indonesia
Couple
1 King Bed Classic
Stayed 2 nights in June 2022

Best guest relation officer!”

This hotel is just perfect. Connects with Pondok Indah Mall which makes you stay so wholesome and convenient! Complained about the parking area in B2 which requires us to use stairs but other than that everything is just amazing. Can't wait for another stay!!

Reviewed June 05, 2022

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10.0
Exceptional
agnes.agastia@gmail.com from Indonesia
Couple
Stayed 1 night in November 2020

Amazing experience”

The property is super clean. Service is really good, all the staff is super friendly and helpful. Also it’s near to PIM where you can get shopping and dining experience you need!

Reviewed November 12, 2020

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