Jacaranda Indian Ocean Beach Resort
Garden Room - Bed, Jacaranda Indian Ocean Beach Resort in Mombasa
Restaurant, Jacaranda Indian Ocean Beach Resort in Mombasa
Lobby, Jacaranda Indian Ocean Beach Resort in Mombasa
Swimming pool, Jacaranda Indian Ocean Beach Resort in Mombasa
Beach, Jacaranda Indian Ocean Beach Resort in Mombasa
Lobby, Jacaranda Indian Ocean Beach Resort in Mombasa

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8.2Excellent

513 reviews

513 reviews

Location 8.9
Cleanliness 8.5
Service 7.9
See map

8.9Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Ukunda Airport
4.6 km
Shimba Hills National Reserve
16.0 km
Shelly Beach
17.9 km
Likoni Ferry
21.2 km
Matatu Bus Terminal
21.9 km

Jacaranda Indian Ocean Beach Resort

Ukunda, Beach Road, Diani Beach, Mombasa, Kenya, 73-80400 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Diani Beach part of Mombasa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Moi International Airport. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Tennis court

Spa

Shuttle service

Free Wi-Fi in all rooms!

Value for money7.9
Distance to city center45KM
Location rating8.9

Rooms available at Jacaranda Indian Ocean Beach Resort

Beach Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Sea View Room
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Garden View
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Garden Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Single Sea View
...
  • Shower
  • 1 single bed
Enter dates to see prices
Deluxe Room
...
  • Shower
Enter dates to see prices
Single Beach Front
...
  • Shower
  • 1 queen bed
Enter dates to see prices
Single Garden View
...
  • Shower
  • 1 single bed
Enter dates to see prices
Standard Room
...
  • Shower
Enter dates to see prices
unNamed
...
    Enter dates to see prices

    Frequently asked questions

    Does Jacaranda Indian Ocean Beach Resort offer airport transfer?

    Jacaranda Indian Ocean Beach Resort offers airport transfer service upon request with an additional charge of 60 USD in local currency. To request, check the box on the booking form just before the payment page.

    Does Jacaranda Indian Ocean Beach Resort provide shuttle service for getting around?

    For your ease of travel around the city, Jacaranda Indian Ocean Beach Resort provides None right at your doorstep making it easy for you to get to places smoothly.

    Does Jacaranda Indian Ocean Beach Resort provide laundry services?

    Yes! Jacaranda Indian Ocean Beach Resort includes laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

    Does Jacaranda Indian Ocean Beach Resort provide dry cleaning services?

    Yes! Jacaranda Indian Ocean Beach Resort provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

    Is car parking available at Jacaranda Indian Ocean Beach Resort?

    Jacaranda Indian Ocean Beach Resort has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    In which languages can Jacaranda Indian Ocean Beach Resort's staff members communicate?

    Jacaranda Indian Ocean Beach Resort can speak in 6 languages and supports widely used languages such as English and Spanish for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

    What is the typical rating that past Families with young children have given to Jacaranda Indian Ocean Beach Resort?

    Past families with young children that have stayed at this property have given Jacaranda Indian Ocean Beach Resort an average rating of 7.8. You can look up more descriptive customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that verified Group travelers have given to Jacaranda Indian Ocean Beach Resort?

    Past group travelers that have stayed at this property have given Jacaranda Indian Ocean Beach Resort an average rating of 8.3. You can look up more specific customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the closest train, metro, or bus station to Jacaranda Indian Ocean Beach Resort?

    The closest train, metro, or bus station is Matatu Bus Terminal, 21876.53 m away from Jacaranda Indian Ocean Beach Resort.

    Is breakfast offered at Jacaranda Indian Ocean Beach Resort?

    Wake up to an excellent continental and buffet breakfast at Jacaranda Indian Ocean Beach Resort. Guests can enjoy breakfast offered with an additional charge of 15 USD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

    What people love about Jacaranda Indian Ocean Beach Resort

    • 7.6

      Very good

      "We really enjoyed our stay."

      Athena

      |

      October 26, 2021

    Property ranking|Compared to 616 Mombasa properties
    Location score
    8.9/10
    Value for money score
    7.9/10
    Cleanliness score
    8.5/10
    Service score
    7.9/10
    Better than
    98
    %
    of Mombasa properties
    Better than
    97
    %
    of Mombasa properties
    Better than
    97
    %
    of Mombasa properties
    Better than
    95
    %
    of Mombasa properties
    More about Jacaranda Indian Ocean Beach Resort

    More about Jacaranda Indian Ocean Beach Resort

    Jacaranda Indian Ocean Beach Resort

    Enjoy all that Mombasa has to offer with a stay at Jacaranda Indian Ocean Beach Resort. With its convenient location, the hotel offers easy access to the city's must-see destinations.
    At Jacaranda Indian Ocean Beach Resort, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Mombasa is made even more convenient with the taxi, car hire and shuttle services available at the resort.
    For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
    Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Jacaranda Indian Ocean Beach Resort. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the resort. For guests who would like to smoke, the designated smoking areas are available.
    All rooms at Jacaranda Indian Ocean Beach Resort are designed and decorated to make guests feel right at home. Enjoy your stay even more at the resort, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Jacaranda Indian Ocean Beach Resort are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
    Don't worry about being thirsty as a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


    Dining and things to do

    Every day at Jacaranda Indian Ocean Beach Resort begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Jacaranda Indian Ocean Beach Resort including kosher and halal options.
    A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms and bar. Are you a great cook? Make your own meals in-house at the resort's BBQ facilities and shared kitchen.
    Enjoy the countless activities offered at Jacaranda Indian Ocean Beach Resort. A beach that's accessible right from the resort puts you close to the ocean during your stay. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes, ski equipment rentals and ski lessons can easily be accessed. A relaxing end to every day is possible with a visit to the massage, spa and sauna.
    Don't forget to make a visit or two to the resort's pool. At Jacaranda Indian Ocean Beach Resort, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar. Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like fishing, snorkeling, non-motorized water sports, motorized water sports, surfing, diving and wind surfing.
    Enjoy some water sports with watersports equipment rentals and boats provided by Jacaranda Indian Ocean Beach Resort. Challenge your travel group members or other guests to competitive fun, with the resort's dart board, ping-pong table and tennis court. Family time on relaxed evenings is easy with the resort's library and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


    Reasons to stay here

    Find rooms here that are cheaper than 99% of all other options in the city.
    Find incredible value for money here, which is ranked better than 97% of the city's accommodation.
    Compared to the city's accommodation options, this resort scored higher than 97% of them for food and dining.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.6

    Languages spoken
    • English
    • Dutch
    • French
    • German
    • Italian
    • Spanish
    Outdoor
    • Bicycles
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Billiards
    • Boating
    • Dart board
    • Diving
    • Fishing
    • Game room
    • Garden
    • Karaoke
    • Light therapy
    • Massage
    • On-site entertainment
    • Outdoor recreational features
    • Pool with view
    • Private beach
    • Sauna
    • Skiing
    • Ski lessons
    • Snorkeling
    • Spa
    • Spa/sauna
    • Surfing lessons
    • Swimming pool [outdoor]
    • Table tennis
    • Tennis court
    • Ticket services
    • Tours
    • Watersport equipment rentals
    • Water sports (motorized)
    • Water sports (non-motorized)
    • Wind surfing
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • BBQ facilities
    • Breakfast [buffet]
    • Breakfast [continental]
    • Breakfast [free]
    • Coffee shop
    • Happy hour
    • Kitchen
    • Poolside bar
    • Restaurant [halal]
    • Restaurant [kosher]
    • Restaurants
    • Room service [24-hour]
    • Shared kitchen
    • Snack bar
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Grooming service
    • Invoice provided
    • Ironing service
    • Laundry service
    • Library
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Salon
    • Smoke-free property
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    • Kids club
    • Kids meal
    • Playground
    • Swimming pool [kids]
    Land sports
    • Golf course (within 3 km)
    Access
    • Allergy-free rooms
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking
    Sports equipment rental
    • Bicycle rental
    • Ski equipment rentals
    Available in all rooms
    • Air conditioning
    • Alarm clock
    • Balcony/terrace
    • Bathrobes
    • Blackout curtains
    • Closet
    • Coffee/tea maker
    • Desk
    • Free bottled water
    • Ground floor available
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • Mini bar
    • Mirror
    • Non-smoking
    • Satellite/cable channels
    • Seating area
    • Shower
    • Slippers
    • Smoke detector
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]

    Food and dining

    Restaurants on site
    Restaurant
    • Cuisine: International
    • Menu: Buffet, A-la-carte

    Location

    Ukunda, Beach Road, Diani Beach, Mombasa, Kenya, 73-80400
    Excellent
    Location

    8.9

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from12:00
    • Check-in until23:00
    • Check-out from06:00
    • Check-out until10:00
    Getting around
    • Airport transfer fee60 USD
    • Distance from city center45KM
    • Travel time to airport (minutes)120
    Extras
    • Breakfast charge (unless included in room price)15 USD
    • Daily Internet/Wi-Fi fee0 USD
    The property
    • Non-smoking rooms/floorsYES
    • Number of bars/lounges3
    • Number of floors1
    • Number of restaurants3
    • Number of rooms 101
    • Year property opened1992
    • Most recent renovation2014

    Reviews of Jacaranda Indian Ocean Beach Resort from real guests

    Provided by verified guests of Agoda
    8.2
    Excellent
    Location8.9
    Cleanliness8.5
    Service7.9
    Value for money7.9
    Facilities7.6
    High score for Mombasa
    Rating
    9+ Exceptional (5)
    8-9 Excellent (2)
    7-8 Very Good (3)
    6-7 Good (2)
    <6 Below Expectation (2)

    Show reviews that mention 

    Showing 14 verified guest comments
    123
    10.0
    Exceptional
    Sylvia from Austria
    Family with young children
    Garden Room
    Stayed 2 nights in April 2019

    Smiling coast!”

    Our rooms were excellent, well cleaned, The service in the restaurant and bar was great! The top service of Mooch made us feel very welcome. He organised the birthday cake for my son and the staff made a special song and sang lovely birthday song during the cake presentation. The entertainment and animation staff were also awesome! We will definitely come again!

    Reviewed April 24, 2019
    8.0
    Excellent
    Yannick from Kenya
    Solo traveler
    Garden View
    Stayed 2 nights in October 2020

    Very good”

    Hotel has no COVID-19 protocols in place. Staff don't wear masks, no sanitizer, no distancing. Facilities are degrading slightly due to a lack of maintenance over the past year. Might be a risky place for those vulnerable to COVID-19.

    Reviewed October 20, 2020
    8.8
    Excellent
    Khalif from Kenya
    Family with young children
    Garden View
    Stayed 4 nights in September 2018

    Don't use Agoda because they are inflexible”

    Hotel was good but I had to cut mybrip short. I tried everything but couldn't reach Agoda

    Reviewed September 30, 2018
    9.2
    Exceptional
    Maria from Switzerland
    Solo traveler
    Sea View Room
    Stayed 5 nights in November 2018

    5 days rest after few sanctuaries visit”

    Fantastic Beautiful Internet poor as nearly everywhere in Kenya

    Reviewed November 30, 2018
    3.6
    Tracy from Germany
    Solo traveler
    Garden View
    Stayed 3 nights in March 2019

    Booked ocean view and ended up in Garden room!”

    I booked an Oceanview from Agoda and ended up in a garden view room. What kind of unprofessional service is this? I read this Problem in many reviews and i refused to believe and still booked this place. I had to discuss with the Staff for more than 1,5 hours just to be changen to another inappropriate room. This is not how anyone’s vacation should start. The food is okay and the staff is friendly.

    Reviewed March 26, 2019
    123
    This is a popular property. Don't miss out!

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