View, Karpaha Sands in Batticaloa
Beachfront Suite , Karpaha Sands in Batticaloa
Exterior view, Karpaha Sands in Batticaloa
Recreational facilities, Karpaha Sands in Batticaloa
Restaurant, Karpaha Sands in Batticaloa
Beach, Karpaha Sands in Batticaloa
Balcony/terrace, Karpaha Sands in Batticaloa

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9.2Exceptional

408 reviews

408 reviews

Cleanliness 9.0
Facilities 9.0
See map

9.0Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Eastern University
8.5 km
Kayankerni Bridge
12.2 km
Batticaloa Airport
22.5 km
Kallady Bridge
23.1 km
Ampara Airport
59.6 km

Karpaha Sands

Kiran PO Box 1, Kalkudah, Batticaloa, Batticaloa, Sri Lanka, 30000 - See map

Conveniently situated in the Batticaloa part of Batticaloa, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Announcements by hotel (1)
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Karpaha Sands in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. All rates payable by guest shall be increased by the amount of any additional tax imposed by the government between the time of booking and the date of stay.
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Golf course [on-site]

Spa

Bicycles

Front desk [24-hour]

Value for money8.3
Location rating9.0

Rooms available at Karpaha Sands

Beachfront Suite
...
  • Room size: 110 m²/1184 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Family Garden Suite
...
  • Room size: 130 m²/1399 ft²
  • Shower and bathtub
  • 2 single beds and 1 king be...
Enter dates to see prices
Garden Suite
...
  • Room size: 100 m²/1076 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Seed Suite
...
  • Room size: 100 m²/1076 ft²
  • Non-smoking
  • 1 double bed and 2 single b...
Enter dates to see prices
Kolaya Suite
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Palam Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices
    Suite (Area:100)
    ...
      Enter dates to see prices

      Top things to do in Batticaloa

      Up to 10% off

      Popular things to do

      popular things to do

      Frequently asked questions

      Does Karpaha Sands offer airport transfer?

      Karpaha Sands provides airport transfer service upon request! Additional fees may apply. To request, check the box on the booking form just before the payment page.

      Does Karpaha Sands offer shuttle service for getting around?

      For your convenience when traveling around the city, Karpaha Sands provides None right at your doorstep making it simple for you to get to places quickly.

      Does Karpaha Sands have a swimming pool?

      While staying at Karpaha Sands, you can indulge in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

      What sort of non-water sports and outdoor activities are readily available at Karpaha Sands?

      Karpaha Sands features non-water sport and outdoor activities such as horse riding, and hiking trails for you to sweat it out while lounging here.

      What kinds of entertainment are available at Karpaha Sands?

      Karpaha Sands offers games room while you remain at this property, supplying visitors with entertainment value throughout your remain here.

      How long do guests usually stay at Karpaha Sands?

      Verified past guests that have stayed at Karpaha Sands had an average nightly stay of 2 nights at this property.

      What was the average room rate for Karpaha Sands been in the past month?

      The typical room rate for Karpaha Sands in the past month is 200.4 USD, compared to city's average of 34.66 USD.

      In which languages can Karpaha Sands's staff members communicate?

      Karpaha Sands can speak up to 4 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

      What do past visitors like most about Karpaha Sands?

      Verified guests that stayed at Karpaha Sands have given this property a rating of 9.0 for its excellent service as the major highlight for their stay.

      What is the typical rating that past Solo travelers' have given to Karpaha Sands?

      Past solo travelers that have stayed at this property have given Karpaha Sands an average rating of 9.5. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that verified Business travelers' have given to Karpaha Sands?

      Verified business travelers that have stayed at this property have given Karpaha Sands an average rating of 9.2. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

      What is the average rating that verified Families with older children have given to Karpaha Sands?

      Verified families with older children that have stayed at this property have given Karpaha Sands an average rating of 8.9. You can search for more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

      More about Karpaha Sands

      More about Karpaha Sands





      Unwind and Indulge at Karpaha Sands' Entertainment Facilities

      At Karpaha Sands, your entertainment needs are well taken care of. Whether you're looking to relax and unwind or indulge in some fun-filled activities, this luxurious resort has it all. Start your evening by heading to the bar, where you can enjoy a refreshing cocktail or a glass of fine wine while taking in the breathtaking views of the surrounding landscape. For those seeking ultimate relaxation, the resort offers a range of massage and spa services. Pamper yourself with a rejuvenating massage or indulge in a luxurious spa treatment that will leave you feeling refreshed and revitalized. The tranquil garden is the perfect place to unwind and soak up the peaceful atmosphere, surrounded by lush greenery and beautiful flowers. If you're in the mood for some friendly competition, head over to the games room, where you can challenge your friends or family to a game of pool or table tennis. The shared lounge/TV area is also available for guests to relax and catch up on their favorite shows or movies. With these entertainment facilities at your disposal, your stay at Karpaha Sands is sure to be filled with endless fun and relaxation.

      Unleash Your Inner Athlete at Karpaha Sands

      At Karpaha Sands in Batticaloa, Sri Lanka, sports enthusiasts are in for a treat with an array of exciting sports facilities to indulge in. Whether you're a golf enthusiast or a water sports lover, this luxurious resort has something for everyone. Tee off at the resort's very own golf course, offering breathtaking views of the surrounding natural beauty. Perfect your swing and enjoy a challenging game while immersed in the tranquility of the surroundings. For those seeking water adventures, Karpaha Sands offers a range of non-motorized water sports activities. Glide across the crystal-clear waters on a kayak or paddleboard, or set sail on a catamaran for a thrilling experience. If you prefer to stay on land, take a dip in the inviting outdoor pool or try your hand at fishing in the nearby lagoon. Embark on a diving expedition to explore the vibrant marine life or go horse riding along the pristine coastline. The resort also boasts hiking trails, perfect for those who enjoy exploring nature on foot. Snorkeling enthusiasts will be delighted to discover the colorful coral reefs just off the resort's beach, providing an unforgettable underwater experience. Whether you're a beginner or an experienced snorkeler, the clear waters and diverse marine life will leave you in awe. With its extensive range of sports facilities, Karpaha Sands ensures that guests have an unforgettable and action-packed stay. So, pack your sports gear and get ready to unleash your inner athlete at this exceptional resort in Batticaloa, Sri Lanka.

      Convenience Facilities at Karpaha Sands: Enhancing Your Stay in Batticaloa

      At Karpaha Sands, we strive to make your stay in Batticaloa as convenient and comfortable as possible. Our range of convenience facilities ensures that you have everything you need right at your fingertips. For those who prefer to travel light, our laundry service is available to take care of your clothing needs. Our dedicated staff will ensure that your clothes are cleaned and returned to you promptly, allowing you to focus on enjoying your stay. If you prefer to dine in the comfort of your room, our room service is available to cater to your culinary desires. From delicious local delicacies to international favorites, our skilled chefs will prepare and deliver a delectable meal to your doorstep. At Karpaha Sands, your safety is our priority. We provide safety deposit boxes, giving you peace of mind knowing that your valuables are secure throughout your stay. Our friendly and knowledgeable concierge is always on hand to assist you with any queries or requests you may have. Whether it's arranging transportation, booking tours, or providing recommendations on local attractions, our concierge will ensure that your needs are met. Stay connected with loved ones or catch up on work with our complimentary Wi-Fi in public areas. Whether you're lounging by the pool or enjoying a meal at our restaurant, you'll always be connected. For our guests who smoke, we have a designated smoking area where you can indulge in your habit without inconveniencing others. In addition to public areas, we also provide free Wi-Fi in all rooms, allowing you to stay connected and entertained throughout your stay. We understand that time is of the essence, which is why we offer express check-in/check-out services. Spend less time at the front desk and more time enjoying the beautiful surroundings of Batticaloa. Traveling with luggage? Don't worry, we offer luggage storage facilities to keep your belongings safe and secure until you're ready to check-in or check-out. To ensure that your room is always clean and comfortable, our dedicated housekeeping team provides daily housekeeping services. Relax and unwind knowing that your room will be refreshed and tidied up each day. With our range of convenience facilities, your stay at Karpaha Sands in Batticaloa will be hassle-free and enjoyable. Book your stay with us today and experience the true meaning of convenience.

      Convenient Transport Facilities at Karpaha Sands

      At Karpaha Sands, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to ensure your journey to and from our hotel is hassle-free. For those arriving by air, our airport transfer service is the perfect option. Our professional and friendly drivers will be waiting to greet you at the airport and whisk you away to the tranquility of Karpaha Sands. If you're looking to explore the stunning surroundings of Batticaloa, our tours are a fantastic way to discover the hidden gems of the region. From cultural excursions to thrilling outdoor adventures, our knowledgeable guides will ensure you have an unforgettable experience. For guests who prefer to have their own wheels, we provide a car park free of charge. This means you can easily explore the area at your own pace, without having to worry about parking fees or availability. If you don't have your own vehicle, our shuttle service is available to transport you to nearby attractions and popular destinations. Whether you're heading to the beach or exploring the local markets, our shuttle service will ensure you get there comfortably and conveniently. Additionally, if you require a car during your stay, our car hire service is at your disposal. We offer a range of vehicles to suit your needs, so you can explore the area independently and at your own leisure. At Karpaha Sands, we strive to make your stay as enjoyable and stress-free as possible. With our comprehensive transport facilities, you can relax and focus on creating unforgettable memories in beautiful Batticaloa.





      Indulge in Culinary Delights at Karpaha Sands

      At Karpaha Sands in Batticaloa, Sri Lanka, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities available, you are sure to find something to suit your palate and preferences. The hotel boasts a stylish and elegant restaurant where you can enjoy a delectable array of local and international cuisines. From traditional Sri Lankan dishes bursting with flavors to international favorites prepared with a modern twist, the restaurant offers a diverse menu that caters to all tastes. With its warm and inviting ambiance, it is the perfect setting for a romantic dinner or a casual meal with friends and family. For those who prefer the privacy and comfort of their rooms, Karpaha Sands also offers convenient room service. You can savor your meals in the comfort of your own space, whether it's breakfast in bed, a quick snack, or a full-course dinner. The attentive staff will ensure that your dining experience is nothing short of exceptional. Additionally, the hotel provides BBQ facilities, allowing you to indulge in a delightful outdoor dining experience. Gather around the grill with your loved ones and enjoy a sizzling feast under the stars. Whether you're grilling fresh seafood, juicy steaks, or vegetarian delights, the BBQ facilities at Karpaha Sands offer a unique and memorable dining experience. With daily housekeeping and grocery deliveries available, you can rest assured that your dining needs will be taken care of throughout your stay. Whether you choose to dine at the restaurant, enjoy room service, or have a BBQ, Karpaha Sands ensures that every meal is a culinary delight.





      Discover the Tranquil Charm of Batticaloa

      Nestled along the eastern coast of Sri Lanka, Batticaloa is a hidden gem waiting to be explored. Known for its pristine beaches, rich cultural heritage, and untouched natural beauty, this coastal town offers a unique and tranquil retreat for travelers seeking an off-the-beaten-path experience. Batticaloa is blessed with a stunning coastline that stretches for miles, dotted with golden sandy beaches and crystal-clear waters. Whether you're looking to soak up the sun, take a refreshing dip in the sea, or simply unwind with a book in hand, the beaches of Batticaloa provide the perfect setting. The town is also home to the breathtaking Batticaloa Lagoon, a serene water body teeming with diverse flora and fauna. Explore the lagoon on a boat ride and witness the mesmerizing sunset over the calm waters. Apart from its natural beauty, Batticaloa is steeped in history and culture. The town boasts an impressive collection of ancient temples, churches, and mosques, showcasing the multicultural heritage of Sri Lanka. Take a stroll through the streets and discover the intricate architecture and vibrant colors of these religious sites. Don't miss the chance to indulge in the local cuisine, which is a delightful fusion of flavors influenced by the town's diverse population. From fresh seafood delicacies to traditional Sri Lankan dishes, Batticaloa offers a gastronomic adventure for food enthusiasts. Escape the crowds and immerse yourself in the serene ambiance of Batticaloa. Whether you're seeking relaxation, adventure, or a cultural experience, this charming town has something to offer everyone. Book your stay at Karpaha Sands and embark on an unforgettable journey in the heart of Batticaloa.

      Traveling to Karpaha Sands: A Tranquil Escape in Batticaloa, Sri Lanka

      Nestled in the serene coastal town of Batticaloa, Sri Lanka, Karpaha Sands offers a secluded retreat amidst breathtaking natural beauty. Traveling to this idyllic destination is a breeze, thanks to its convenient proximity to the nearest airports. For international travelers, the Bandaranaike International Airport in Colombo is the primary gateway to Sri Lanka. From here, you can easily reach Batticaloa by taking a domestic flight to the Batticaloa Airport, which is located just 15 kilometers away from Karpaha Sands. Alternatively, you can opt for a scenic drive from Colombo to Batticaloa, which takes approximately 6 hours along the picturesque coastal route. Once you arrive at Batticaloa Airport or reach Batticaloa by road, Karpaha Sands is just a short 20-minute drive away. The resort offers airport transfers for guests, ensuring a hassle-free journey. You can also choose to hire a taxi or rent a car to explore the area at your own pace. As you approach Karpaha Sands, the lush greenery and pristine beaches will welcome you, setting the stage for a truly unforgettable stay.

















      Affordable Luxury: Experience Karpaha Sands at an Unbeatable Price

      Indulge in a truly luxurious getaway at Karpaha Sands in Batticaloa, Sri Lanka, without breaking the bank. With an average room price of just $233, this stunning beachfront resort offers exceptional value for money compared to the average price of a hotel room in Batticaloa, which stands at $91. At Karpaha Sands, you'll be treated to an unforgettable experience that combines world-class amenities, impeccable service, and breathtaking natural beauty. Each room is elegantly designed with a harmonious blend of contemporary and traditional elements, providing a serene sanctuary for relaxation. From the moment you step foot into the resort, you'll be greeted by warm smiles and a genuine sense of hospitality, ensuring that your stay is nothing short of perfection. Whether you're lounging by the infinity pool, enjoying a rejuvenating spa treatment, or savoring delectable cuisine at the on-site restaurant, Karpaha Sands offers an array of activities and amenities to cater to every traveler's desires. So why settle for an average hotel room in Batticaloa when you can elevate your experience and indulge in the opulence of Karpaha Sands at an unbeatable price? Book your stay today and embark on a journey of luxury and tranquility.

      Stunning Beach, Gorgeous Properties, and Wonderful Staff

      Karpaha Sands in Batticaloa, Sri Lanka, has received rave reviews from its satisfied customers. Guests have been captivated by the stunning beach, gorgeous properties, and the exceptional service provided by the staff. The beach is described as breathtaking, with its pristine sands and crystal-clear waters. The properties themselves are said to be luxurious and beautiful, with special mention of the outdoor showers that add a touch of indulgence to the experience. The staff at Karpaha Sands are highly praised for their attentiveness and professionalism, ensuring that guests feel welcome and well taken care of throughout their stay. From the moment of arrival, guests have been impressed by the warm welcome and the efficiency of the staff in having their rooms prepared, even for early check-ins. The combination of the stunning beach, gorgeous properties, and wonderful staff make Karpaha Sands a truly memorable destination.

      Unparalleled Customer Satisfaction at Karpaha Sands

      Karpaha Sands in Batticaloa, Sri Lanka, has garnered an impressive reputation among its guests, earning an outstanding overall rating of 9.3. This exceptional score is a testament to the hotel's unwavering commitment to providing a truly memorable experience for every visitor. From the moment guests step foot into the property, they are greeted with warm smiles and impeccable service from the dedicated staff, who have received a remarkable rating of 9.5 for their exceptional performance. One of the key highlights of Karpaha Sands is its remarkable value for money, as reflected in its impressive rating of 8.2. Guests consistently praise the hotel for offering an exceptional experience at a reasonable price. From the luxurious accommodations to the top-notch facilities, every aspect of the hotel is designed to exceed expectations without breaking the bank. Furthermore, Karpaha Sands has received high accolades for its cleanliness, with a rating of 8.9. Guests are delighted by the immaculate condition of the hotel, ensuring a comfortable and hygienic stay. The meticulous attention to detail is evident in every corner of the property, creating an inviting and pristine environment for guests to relax and unwind.

      Show less

      Amenities and facilities

      Exceptional
      Facilities

      9

      Languages spoken
      • English
      • French
      • German
      • Swedish
      Outdoor
      • Bicycles
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Diving
      • Fishing
      • Game room
      • Garden
      • Golf course [on-site]
      • Hiking
      • Horseback riding
      • Massage
      • On-site entertainment
      • Pool with view
      • Snorkeling
      • Spa
      • Swimming pool [outdoor]
      • Tours
      • Water sports (non-motorized)
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Cashless payment service
      • Doctor/nurse on call
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Alternative meal arrangement
      • Bar
      • BBQ facilities
      • Grocery delivery
      • Happy hour
      • Restaurants
      • Room service
      • Snack bar
      Services and conveniences
      • Air conditioning in public area
      • Concierge
      • Daily housekeeping
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Invoice provided
      • Ironing service
      • Laundry service
      • Lockers
      • Luggage storage
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      • Terrace
      For the kids
      • Family room
      • Kids meal
      • Playground
      • Swimming pool [kids]
      Access
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Security [24-hour]
      • Smoke alarms
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Rental car
      • Shuttle service
      Available in all rooms
      • Fan
      • Free bottled water
      • In-room safe box
      • Ironing facilities
      • Mini bar
      • Private bathroom
      • Refrigerator
      • Toiletries

      Food and dining

      Restaurants on site
      Restaurant
      • Cuisine: Asian, French, International
      • Menu: Buffet

      Location

      Kiran PO Box 1, Kalkudah, Batticaloa, Batticaloa, Sri Lanka, 30000
      Exceptional
      Location

      9

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until11:00

      Property announcements

      Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Karpaha Sands in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. All rates payable by guest shall be increased by the amount of any additional tax imposed by the government between the time of booking and the date of stay.

      Reviews of Karpaha Sands from real guests

      8.6
      Cleanliness9.0
      Facilities9.0
      Location9.0
      Service9.0
      Value for money8.3
      High score for Batticaloa
      Rating
      9+ Exceptional (5)
      8-9 Excellent (2)
      7-8 Very Good (1)
      6-7 Good (1)
      <6 Below Expectation (0)
      Guest Type
      Room Type
      Language

      Show reviews that mention 

      Showing 9 verified guest comments
      12
      10.0
      Exceptional
      Victoria from United Kingdom
      Solo traveler
      Garden Suite
      Stayed 1 night in February 2024

      Fabulous place”

      Super cool resort and they really look after you. Each suite is so private and comes with a butler :) Very luxurious and the manager really goes the extra mile to make you feel so welcome. Wish I’d have stayed there for longer!

      Reviewed March 04, 2024
      8.8
      Excellent
      Asad from Pakistan
      Couple
      Beachfront Suite
      Stayed 3 nights in December 2021

      Great location but poor food”

      The rooms, staff attentiveness and location are all five star. Unfortunately the food is sub par. The road leading to the property is also just a dirt road with huge bumps and I could see our guide wincing every time the bottom of the car scraped against the road. I was told there will be a concrete road soon, but you have to drive over a railway track to get to the property which will always be an uncomfortable ride. The food was very very poor, almost inedible, to the extent that we stopped eating the included free breakfast and would send our guide to get something decent from outside. Rooms and staff attentiveness though is definitely five star

      Reviewed January 05, 2022
      8.4
      Excellent
      Julie from Australia
      Couple
      Garden Suite
      Stayed 2 nights in August 2019

      World Class Pool and Restaurant Area”

      A lovely stay at the Sands. All the other reviews accurately reflect this beautiful property. Stayed in a non-beach facing luxury tent with only a sandy backyard surrounded by lovely plants...and was a little jealous of the beach facing accomodations. We didn't have a view and if I booked again I would highly recommend taking any of the ocean view rooms and paying the extra cost to really appreciate the beauty of this beach. The welcome was excellent and they were aware of our early check in so had the room ready which was wonderful. The aircon in room worked just enough to make temperature ok and with a great night sleep. Food at the restaurant was very good, had the calamari curry and it was perfect. Next evening had the seafood pizza and it was also very good with a lovely thin and crispy base. Staff are excellent. The pool is brilliant and overlooks the ocean...made of slate which feels very luxurious to walk on. I really can't fault this place...just a bit pricey.

      Reviewed August 25, 2019
      10.0
      Exceptional
      Darmawan from United States
      Couple
      Beachfront Suite
      Stayed 5 nights in November 2018

      Paradise!”

      It's not so easy to get to but once you arrive, you won't want to leave. The beach is stunning, properties are gorgeous and wonderful staff to top it off.

      Reviewed November 29, 2018
      6.4
      Good
      Manuel from Switzerland
      Couple
      Garden Suite
      Stayed 5 nights in July 2018

      less than expected”

      setting the scene. we are a couple (in our 30s) and travelled a month in sri lanka. we saw lots of places and usually spent between 40 and 80 dollars per night. however, we also know more expensive places from other travels. we came to karpaha sands for a longer stay as it was our highlight also price wise. at the beginning we’ve been told that there is a soft opening, which we didnt know from the booking. what we liked. the location is very new and the bungalows (especiall the outdoor shower) the restaurant and the pool are really nice! the beach is also a dream and there are no tourists and no other hotels around. we also liked the fact that they employ local people and they really tried. but... what we didn‘t like. actually there are many little things, but in the sum it was too much for us. in the garden bungalows were around six stray dogs „welcoming“ us every time. they were fighting, peeing on our terrace and we barely could get rid of them. in the room several things like, toilet paper, candles, body lotion... most of it got replaced, but for example the candles weren‘t even after asking twice. the spa wasn‘t available at that time even though part of the offering on agoda. the service and the cook seemed not to be ready and trained for a proper job. english was sometimes an issue, 1 person in the room service for 17 bungalows, food was very limited and for this kind of hotel a disappointment, long waiting times, forgot orders, ... conclusion. most of these points are minor and excusable, but in the sum it is not. we thought about it a lot and we would have be ok with it, but the price (by the way, the price on agoda is without 10% service charge, without food and drinks and without 15% VAT, so on the credit card you will find a 25% increase at the end) is at the moment just way too high for what you get. the staff trys hard, but for what we paid we just expect high standards and not a soft opening. then „soft“ prices would be

      Reviewed July 31, 2018
      12
      This is a popular property. Don't miss out!

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