Exterior view, Kobe Bay Sheraton Hotel & Towers in Kobe
Kobe Bay Sheraton Hotel & Towers
Bar/lounge, Kobe Bay Sheraton Hotel & Towers in Kobe
Swimming pool, Kobe Bay Sheraton Hotel & Towers in Kobe
Reception, Kobe Bay Sheraton Hotel & Towers in Kobe
View, Kobe Bay Sheraton Hotel & Towers in Kobe
Kobe Bay Sheraton Hotel & Towers

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8.5Excellent

1,028 reviews

1,028 reviews

Cleanliness 8.7
Facilities 8.6
Service 8.6
Room comfort and quality 8.5
See map

7.3Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Kobe Oji Zoo
5.5 km
Kobe Animal Kingdom
5.8 km
Sannomiya Center Gai Shopping Street
6.9 km
Kobe Nunobiki Herb Gardens
7.2 km
Ikuta Shrine
7.3 km
Closest landmarks
Rokko Island
60 m
Island Center
80 m
Kobe Rokko Island
110 m
Kobe Artists Museum
150 m
Kobe Fashion Museum
150 m

Kobe Bay Sheraton Hotel & Towers

2-13 Koyocho-Naka Higashinada-Ku, Kobe, Kobe, Japan - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Kobe part of Kobe, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kobe Harborland. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

70 meters to public transportation

Front desk [24-hour]

Airport transfer

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersPopular destination! Properties in Kobe are being booked every minute!
Value for money8.4
Distance to city center9 km
Location rating7.3
Nearest airportKobe Airport (UKB)
Distance to airport7.0 km

Rooms available at Kobe Bay Sheraton Hotel & Towers

Excellent
Room comfort & quality

8.5

Club Double Room - Non-Smoking
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  • Room size: 28 m²/301 ft²
  • Sea view
  • 1 double bed or 1 single be...
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Deluxe Double Room - Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 queen bed or 1 double bed...
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Club Twin Room - Smoking
...
  • 2 single beds
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Club Twin Room - Non-Smoking
...
  • 2 single beds
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Deluxe Twin Room - Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 2 single beds or 2 semi dou...
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Standard Twin Room - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 2 single beds & 2 single be...
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Club Japanese-style Suite
...
  • Room size: 56 m²/603 ft²
  • Ocean view
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Premier King Room (Preferred Floor)
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  • Room size: 49 m²/527 ft²
  • Ocean view
  • 1 super king bed
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Room
...
  • Room size: 52 m²/560 ft²
  • Mountain view
  • 2 semi double beds
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Room
...
  • Room size: 108 m²/1163 ft²
  • Mountain view
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Top things to do in Kobe

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Kobe Bay Sheraton Hotel & Towers have a swimming pool?

While staying at Kobe Bay Sheraton Hotel & Towers, you can delight in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

Does Kobe Bay Sheraton Hotel & Towers offer spa services?

You can enjoy your stay at Kobe Bay Sheraton Hotel & Towers far more by enjoying the property's accessible spa services that are offered for all its guests to make your evening or night even better.

What types of entertainment are available at Kobe Bay Sheraton Hotel & Towers?

Kobe Bay Sheraton Hotel & Towers offers games room while you remain at this property, offering guests with entertainment value throughout your remain here.

What is the typical travel time to the nearest airport from Kobe Bay Sheraton Hotel & Towers?

The average travel time to get from Kobe Bay Sheraton Hotel & Towers to the airport is 31 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

What public parks are close by Kobe Bay Sheraton Hotel & Towers?

While residing at Kobe Bay Sheraton Hotel & Towers, enjoy your early morning or evening stroll at close by park which include Bird Watching Park and Rokkō Island Park.

How many floors does Kobe Bay Sheraton Hotel & Towers have?

Kobe Bay Sheraton Hotel & Towers has a total of 21 floors.

How many rooms does Kobe Bay Sheraton Hotel & Towers have?

Kobe Bay Sheraton Hotel & Towers has a total of 270 rooms.

What payment cards are accepted at Kobe Bay Sheraton Hotel & Towers?

Kobe Bay Sheraton Hotel & Towers accepts up to 5, with payment card options including American Express, Visa, and MasterCard.

What is the average rating that past Business travelers' have given to Kobe Bay Sheraton Hotel & Towers?

Past business travelers that have stayed at this property have given Kobe Bay Sheraton Hotel & Towers an average rating of 8.2. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Kobe Bay Sheraton Hotel & Towers?

The closest train, metro, or bus station is Nishinomiya-Kitaguchi, 10102.83 m away from Kobe Bay Sheraton Hotel & Towers.

What famous natural sightseeing attractions are near Kobe Bay Sheraton Hotel & Towers?

Kobe Bay Sheraton Hotel & Towers is situated within Kobe, which makes it effortlessly close to natural scenery such as Nunobiki Falls (Nunobiki-No-Taki), Mt. Maya, and Mt. Rokko.

What is the closest airport to Kobe Bay Sheraton Hotel & Towers?

The closest airport to Kobe Bay Sheraton Hotel & Towers is Tajima Airport, 102.0 km away.

More about Kobe Bay Sheraton Hotel & Towers

More about Kobe Bay Sheraton Hotel & Towers

Experience Luxury and Comfort at Kobe Bay Sheraton Hotel & Towers

Welcome to Kobe Bay Sheraton Hotel & Towers, a luxurious 4-star hotel located in the beautiful city of Kobe, Japan. With its prime location, impeccable service, and stunning views, this hotel offers a truly unforgettable stay. Conveniently situated just 31 minutes away from the airport and 9 km from the city center, Kobe Bay Sheraton Hotel & Towers is the perfect choice for both business and leisure travelers. Whether you're visiting for a quick getaway or an extended stay, this hotel provides easy access to all that Kobe has to offer. Check-in at Kobe Bay Sheraton Hotel & Towers begins at 03:00 PM, allowing you to relax and settle in comfortably. The hotel's warm and welcoming staff will be there to assist you every step of the way, ensuring a smooth and hassle-free arrival experience. And when it's time to bid farewell, check-out is until 12:00 PM, giving you ample time to enjoy your last moments in this luxurious haven. With 270 elegantly appointed rooms, Kobe Bay Sheraton Hotel & Towers offers a range of accommodation options to suit every traveler's needs. Each room is thoughtfully designed with comfort and convenience in mind, featuring modern amenities and breathtaking views of the city or the bay. Whether you choose a cozy standard room or indulge in a spacious suite, you'll find yourself surrounded by unparalleled luxury. Please note that Kobe Bay Sheraton Hotel & Towers has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. Please contact the hotel directly for more information on the child policy and any additional fees that may apply. Built in 1992, Kobe Bay Sheraton Hotel & Towers has established itself as a timeless icon in the city. Its elegant architecture and sophisticated interiors exude a sense of grandeur and refinement. From the moment you step into the lobby, you'll be captivated by the hotel's enchanting ambiance and attention to detail. Experience the epitome of luxury and comfort at Kobe Bay Sheraton Hotel & Towers. Book your stay today and immerse yourself in a world of unparalleled hospitality and breathtaking beauty.

Unwind and Indulge in a World of Entertainment at Kobe Bay Sheraton Hotel & Towers

At Kobe Bay Sheraton Hotel & Towers, we understand the importance of relaxation and rejuvenation during your stay. That's why we offer a range of entertainment facilities that will leave you feeling pampered and refreshed. Indulge in a shopping spree at our onsite shops, where you can find a variety of souvenirs and local products to take home. After a day of exploring the city, head to our bar for a refreshing cocktail or a glass of fine wine. For those looking to enhance their beauty, our salon offers a range of treatments and services to help you look and feel your best. Unwind with a soothing massage in our tranquil spa or take a dip in our hot tub to melt away your stress. If you're in need of some relaxation, our sauna is the perfect place to unwind and detoxify. And for those looking for a bit of fun, our games room is equipped with a variety of entertainment options to keep you entertained for hours. Whether you're seeking relaxation or entertainment, Kobe Bay Sheraton Hotel & Towers has everything you need to make your stay truly unforgettable.

Stay Active and Energized at Kobe Bay Sheraton Hotel & Towers

At Kobe Bay Sheraton Hotel & Towers, we understand the importance of staying active and maintaining a healthy lifestyle even while traveling. That's why we offer an array of top-notch sports facilities to cater to our guests' fitness needs. Dive into our indoor pool and enjoy a refreshing swim, regardless of the weather outside. Our pool is heated, ensuring a comfortable and relaxing experience for all guests. If you prefer a more intense workout, head to our fully-equipped fitness center. With state-of-the-art equipment and a variety of machines, you can easily get your heart pumping and work up a sweat. Tennis enthusiasts will be delighted to find our well-maintained tennis courts. Whether you're a beginner or an advanced player, you can enjoy a friendly match or improve your skills with a professional instructor. For those looking for a more laid-back activity, we also have a dart board available, perfect for some friendly competition with friends or family. If you're seeking inner peace and tranquility, our yoga room provides the perfect space for relaxation and meditation. Unwind and rejuvenate your mind, body, and soul with a yoga session, led by our experienced instructors. At Kobe Bay Sheraton Hotel & Towers, we believe that staying active and energized is essential for a memorable and fulfilling stay. With our diverse range of sports facilities, you can maintain your fitness routine, try something new, or simply have fun while enjoying your time in Kobe, Japan.

Convenience Facilities at Kobe Bay Sheraton Hotel & Towers

At Kobe Bay Sheraton Hotel & Towers, guests can enjoy a wide range of convenience facilities that cater to their every need. The hotel offers a laundry service, ensuring that guests can have their clothes cleaned and freshened up during their stay. Room service is also available, allowing guests to indulge in delicious meals and snacks without leaving the comfort of their rooms. For added security, safety deposit boxes are provided, giving guests peace of mind knowing that their valuables are safely stored. The concierge service is always ready to assist guests with any inquiries or requests, ensuring a seamless and enjoyable stay. In today's connected world, Wi-Fi is a necessity, and Kobe Bay Sheraton Hotel & Towers understands this. Guests can enjoy complimentary Wi-Fi in public areas, allowing them to stay connected and browse the internet effortlessly. For guests who prefer to smoke, there is a designated smoking area available. Furthermore, the hotel offers free Wi-Fi in all rooms, ensuring that guests can stay connected and productive throughout their stay. The dry cleaning service and express check-in/check-out options provide added convenience for busy travelers. Luggage storage is also available, allowing guests to explore the city without the hassle of carrying their bags. Lastly, the daily housekeeping service ensures that guests can return to a clean and tidy room after a day of exploring or business meetings. With these convenience facilities, Kobe Bay Sheraton Hotel & Towers ensures that guests have a comfortable and hassle-free stay.

Convenient Transport Facilities at Kobe Bay Sheraton Hotel & Towers

At Kobe Bay Sheraton Hotel & Towers, we understand the importance of seamless travel experiences for our guests. That is why we offer a range of convenient transport facilities to ensure your journey is hassle-free from start to finish. For those arriving by air, our hotel provides airport transfer services, making it effortless for you to reach our doorstep upon landing. Our dedicated team will be ready to greet you at the airport and assist with your luggage, allowing you to relax and enjoy the scenic drive to our hotel. If you prefer to drive yourself, rest assured that parking will never be a concern during your stay with us. Our hotel offers a spacious and secure car park onsite, ensuring that your vehicle is safely parked throughout your visit. Whether you are exploring the vibrant city of Kobe or venturing out to nearby attractions, you can rely on the convenience of having your car readily available. With our comprehensive transport facilities, including airport transfer and onsite car park, Kobe Bay Sheraton Hotel & Towers aims to make your journey as effortless as possible. Experience the utmost convenience and comfort when you choose to stay with us.

Luxurious Room Facilities at Kobe Bay Sheraton Hotel & Towers

Indulge in a world of comfort and convenience at Kobe Bay Sheraton Hotel & Towers, where every room is thoughtfully designed and equipped with top-notch facilities. From the moment you step into your room, you will be greeted by the refreshing coolness of the air conditioning, ensuring a comfortable stay regardless of the weather outside. Stay informed and up to date with the complimentary daily newspaper provided in your room, allowing you to catch up on the latest news and events. For a cozy night in, make use of the in-house movies available on the television, providing a wide selection of entertainment options for your enjoyment. Get ready for a day of exploring Kobe with the help of the hair dryer provided in your room. Say goodbye to bulky luggage and pack light, as each room comes with a mini bar, allowing you to quench your thirst or satisfy your cravings without leaving the comfort of your own space. Stay entertained with the satellite/cable TV, offering a variety of channels to choose from. Keep your beverages and snacks cool in the refrigerator, ensuring that you have everything you need for a comfortable stay. At Kobe Bay Sheraton Hotel & Towers, every detail has been taken care of to ensure a memorable and enjoyable experience. With these exceptional room facilities, you can relax and unwind in style after a long day of exploring the vibrant city of Kobe.

Indulge in Culinary Delights at Kobe Bay Sheraton Hotel & Towers

At Kobe Bay Sheraton Hotel & Towers, dining is an experience to savor. With a range of dining facilities to choose from, guests can indulge in culinary delights that will satisfy every palate. Start your day off right with a delicious breakfast buffet at the hotel's coffee shop. Enjoy a wide selection of freshly baked pastries, seasonal fruits, and a variety of hot and cold dishes to energize you for the day ahead. For lunch and dinner, head to the hotel's restaurant, where you can savor a diverse menu featuring both local and international cuisines. From traditional Japanese delicacies to mouthwatering Western dishes, there is something to please every taste bud. If you prefer to dine in the comfort of your own room, take advantage of the convenient room service option. Relax and enjoy a delectable meal while taking in stunning views of Kobe's skyline. For those who love outdoor cooking, the hotel also offers BBQ facilities. Gather with friends and family and grill up your favorite meats and vegetables while enjoying the beautiful surroundings. No matter which dining option you choose, rest assured that your dining experience will be complemented by the hotel's daily housekeeping service, ensuring a clean and comfortable environment. So come and indulge in the culinary delights at Kobe Bay Sheraton Hotel & Towers, where every meal is a memorable experience.

Luxurious and Diverse Room Offerings at Kobe Bay Sheraton Hotel & Towers

Indulge in a remarkable stay at Kobe Bay Sheraton Hotel & Towers, where you can choose from a wide range of exquisite room options. Experience the epitome of luxury with the Club Lounge and Spa access level, 1 Bedroom Larger Suite, offering unparalleled comfort and sophistication. Enjoy breathtaking views of the mountains from the Club Lounge and Spa access level, Guest room, Mountain view. For those seeking a more exclusive experience, the Club Twin Room - Non-Smoking and Club Twin Room - Smoking provide a stylish and comfortable retreat. When booking any of these exceptional rooms on Agoda, you can rest assured that you are getting the best prices available. Agoda offers competitive rates, guaranteeing that you receive excellent value for your money. With Agoda, you can easily compare different room types and choose the one that suits your preferences and budget. Additionally, Agoda provides a hassle-free booking experience, allowing you to secure your dream room at Kobe Bay Sheraton Hotel & Towers with just a few clicks. Start planning your unforgettable stay today and take advantage of the convenience and affordability that Agoda offers.

Discover the Vibrant City of Kobe

Nestled in the heart of Kobe, Japan, the Kobe Bay Sheraton Hotel & Towers offers an unparalleled experience in one of the country's most vibrant cities. Known for its stunning waterfront location and cosmopolitan atmosphere, Kobe is a city that seamlessly blends modernity with tradition. Immerse yourself in the rich history and culture of Kobe as you explore its charming streets and iconic landmarks. Take a stroll through the bustling Motomachi district, where you'll find a plethora of shops, boutiques, and cafes housed in elegant European-style buildings. Don't miss the chance to visit the iconic Kobe Port Tower, a symbol of the city's maritime heritage, offering breathtaking panoramic views of Kobe and the surrounding area. Indulge in Kobe's world-renowned culinary scene, famous for its mouthwatering Kobe beef. Savor the melt-in-your-mouth tenderness of this prized delicacy at one of the many upscale restaurants in the city. For a unique dining experience, head to the Nankinmachi Chinatown, where you can sample a wide variety of delicious Chinese dishes. After a satisfying meal, unwind in one of Kobe's tranquil parks, such as the beautiful Meriken Park, which offers stunning views of the harbor and is perfect for a leisurely stroll or a picnic with loved ones.

Convenient Transportation Options from Kobe Airports to Kobe Bay Sheraton Hotel & Towers

When arriving in Kobe, Japan, there are several transportation options available to reach the luxurious Kobe Bay Sheraton Hotel & Towers. If you are flying into Kobe Airport (UKB), the hotel is conveniently located just a 15-minute drive away. You can easily hail a taxi from the airport's taxi stand or arrange for a private transfer to take you directly to the hotel. The journey is quick and hassle-free, allowing you to start your stay at Kobe Bay Sheraton Hotel & Towers without delay. Alternatively, if you are arriving at Kansai International Airport (KIX), you can also reach the hotel with ease. From the airport, take the Kansai-Airport Rapid Service train to Sannomiya Station, which is the central transportation hub in Kobe. From Sannomiya Station, you can then transfer to the Port Liner monorail, which will take you directly to the hotel's doorstep at the Island Center Station. The entire journey from Kansai International Airport to Kobe Bay Sheraton Hotel & Towers takes approximately 90 minutes, offering scenic views of the bay along the way. No matter which airport you arrive at, the transportation options to Kobe Bay Sheraton Hotel & Towers are convenient and well-connected. Whether you prefer a quick taxi ride or a scenic train journey, reaching this elegant hotel in Kobe is a breeze, ensuring a smooth and enjoyable start to your stay.

Discover the Vibrant Surroundings of Kobe Bay Sheraton Hotel & Towers

Situated in the heart of Kobe, Japan, Kobe Bay Sheraton Hotel & Towers offers guests a convenient location to explore the city's most iconic landmarks and attractions. Just a short distance away from the hotel, visitors can immerse themselves in the vibrant atmosphere of Chinatown (Nankinmachi), where they can indulge in delicious Chinese cuisine and shop for unique souvenirs. For nature enthusiasts, a visit to Kobe Nunobiki Herb Gardens is a must. Located at the foot of the majestic Mt. Rokko, this picturesque garden offers breathtaking views of Kobe city and boasts a wide variety of aromatic herbs and flowers. History buffs will be delighted to discover the nearby Ikuta Shrine, one of Japan's oldest Shinto shrines. With its tranquil atmosphere and beautiful architecture, the shrine provides a serene escape from the bustling city. Art lovers can explore the Kobe Kitano Museum (Ijinkan-gai), a district filled with Western-style mansions that were once the residences of foreign diplomats. This unique museum showcases the rich cultural heritage of Kobe and offers a glimpse into its colonial past. Animal enthusiasts can visit the Kobe Oji Zoo and Kobe Animal Kingdom, both of which are located within easy reach of the hotel. These attractions provide the perfect opportunity to get up close and personal with a wide range of exotic animals. For a relaxing stroll by the waterfront, guests can head to Meriken Park, which offers stunning views of Kobe Port Tower. This iconic landmark is a symbol of the city and provides a panoramic view of the surrounding area from its observation deck. Lastly, a trip to Kitano-cho is highly recommended for those interested in exploring Kobe's historical district. Known for its beautifully preserved Western-style houses, this area offers a glimpse into the city's past as an international trading port. With its prime location and proximity to these renowned landmarks and attractions, Kobe Bay Sheraton Hotel & Towers is the perfect choice for travelers looking to experience the best of Kobe, Japan.

Convenient Public Transport Stations Near Kobe Bay Sheraton Hotel & Towers

Located in the vibrant city of Kobe, Japan, Kobe Bay Sheraton Hotel & Towers offers easy access to several nearby public transport stations. Just a short distance away, guests will find Nagata (Nagatajinjamae) Subway Station, providing a convenient way to explore the city and its attractions. Additionally, the hotel is also close to Ogi, Naka Koen, Minotani, Sakae, Minatojima, Takatori, Hyōgo, Kobe Train Station, and Oishi stations, offering guests a variety of transportation options to choose from. Whether you're looking to explore the city's landmarks, visit local markets, or simply commute to other parts of Kobe, these nearby public transport stations ensure a hassle-free and convenient stay at Kobe Bay Sheraton Hotel & Towers.

A Gastronomic Delight in the Vicinity

Located in the heart of Kobe, the Kobe Bay Sheraton Hotel & Towers offers easy access to a wide array of exceptional dining options. Indulge in the finest cuts of Kobe beef at renowned establishments such as Steakland Kobe-kan, Tor Road Steak Aoyama, and Kobe Beef Steak Restaurant Royal Mouriya. For a taste of local flavors, head to Mouriya or Kobe Beef Steak Ishida.Main-Shop, where you can savor the melt-in-your-mouth tenderness of Kobe beef. If you're in the mood for international cuisine, BRASILIANO offers a vibrant Brazilian dining experience, while Kobe Cruise Concerto (Chao Lao Beach) serves up delicious Thai dishes. For coffee enthusiasts, a visit to Blue Bottle Coffee - Kobe Shop is a must. With such a diverse range of dining options, you'll be spoilt for choice during your stay at Kobe Bay Sheraton Hotel & Towers.

Shop 'til you drop in Kobe

Located in the vibrant city of Kobe, Japan, Kobe Bay Sheraton Hotel & Towers is surrounded by a plethora of shopping landmarks that are sure to delight any avid shopper. Just a short distance away, you'll find Mint Kobe, a shopping complex offering a wide range of trendy fashion boutiques and stylish cafes. For those looking for unique and artistic pieces, Plico Sannomiya is a must-visit, with its collection of local handmade crafts and artisanal goods. If you're interested in Japanese ornaments and traditional crafts, the Puraton Ornament Museum is the perfect place to explore. Don Quijote Sannomiya is another shopping hotspot, known for its extensive selection of affordable souvenirs, cosmetics, and household items. For a more serene shopping experience, head to Kinato Meister Garden, a charming shopping street lined with quaint boutiques and specialty stores. Art enthusiasts will appreciate the Kobe Tetsujin Sangokushi Gallery, which showcases intricate iron sculptures inspired by ancient Chinese history. Konron is a popular shopping destination for luxury goods, offering a range of high-end fashion brands and upscale boutiques. Aeon Mall Kobekita is a shopper's paradise, boasting a wide variety of shops, restaurants, and entertainment options all under one roof. And if you're in the mood for some bustling street shopping, Sannomiya Center-Gai is the place to be, with its bustling atmosphere and countless shops selling everything from clothing to electronics. With such a diverse range of shopping landmarks nearby, Kobe Bay Sheraton Hotel & Towers is the perfect base for a memorable shopping spree in Kobe.





A Relaxing Stay with Excellent Service

Kobe Bay Sheraton Hotel & Towers offers a truly relaxing experience with its top-notch onsen facility and excellent service. Guests rave about the hotel's spacious and inviting atrium, which sets the tone for a luxurious stay. The onsen facility is highly praised, providing a serene and rejuvenating experience for guests to unwind and relax. The friendly and accommodating hotel staff ensure that every guest feels welcome and well taken care of. The delicious breakfast options and stunning views add to the overall experience. With its convenient location, great price, and highly recommended status, Kobe Bay Sheraton Hotel & Towers is the perfect choice for a memorable stay in Kobe, Japan.

A Perfect Blend of Comfort, Service, and Facilities

Kobe Bay Sheraton Hotel & Towers is a haven of luxury and elegance that consistently receives positive customer ratings. With an impressive overall rating of 8.3, guests are delighted by the exceptional value they receive during their stay. The hotel's commitment to providing top-notch facilities is evident with a remarkable rating of 8.6, ensuring that guests have everything they need for a memorable stay. One aspect that sets Kobe Bay Sheraton Hotel & Towers apart is its dedication to cleanliness. With a rating of 8.7 for cleanliness, guests can rest assured that their rooms and common areas are impeccably maintained. The hotel's attention to detail in maintaining a pristine environment creates a sense of tranquility and relaxation. Another highlight of this hotel is the exceptional staff performance, which has earned a remarkable rating of 8.6. The friendly and attentive staff members go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment guests step foot in the hotel until the time of their departure, the staff's professionalism and warm hospitality create a truly unforgettable experience. Overall, Kobe Bay Sheraton Hotel & Towers offers a perfect blend of comfort, service, and facilities that consistently exceed guests' expectations. With high ratings for value, facilities, cleanliness, and staff performance, this hotel is a top choice for travelers seeking a luxurious and memorable stay in Kobe, Japan.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Breakfast

6 mentions

Internet

5 mentions

Housekeeping

5 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Dart board
  • Fitness center
  • Game room
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Tennis court
  • Yoga room
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Service animals are welcome
Getting around
  • Airport transfer
  • Car park [on-site]

Location

2-13 Koyocho-Naka Higashinada-Ku, Kobe, Kobe, Japan
Very good
Location

7.3

Airports
  • Kobe Airport (UKB)
    7.0 km 26 min drive
  • Osaka International Airport (ITM)
    18.7 km 36 min drive
Public transportation
  • Island Center
    80 m
  • Island Kitaguchi
    410 m
Hospital or clinic
  • Sumiyoshigawa Hospital
    3.4 km
Shopping
  • Kobe Harborland
    8.3 km
Convenience store
  • Family Mart
    50 m

What's nearby

Popular landmarks
  • Kobe Oji Zoo
    5.5 km
  • Kobe Animal Kingdom
    5.8 km
  • Sannomiya Center Gai Shopping Street
    6.9 km
  • Kobe Nunobiki Herb Gardens
    7.2 km
  • Ikuta Shrine
    7.3 km
  • Kobe Kitano Museum (Ijinkan-gai)
    7.3 km
  • Chinatown (Nankinmachi)
    7.5 km
  • Meriken Park
    7.5 km
  • Kobe Port Tower
    7.7 km
  • Kobe Harborland
    8.3 km
Nearby landmarks
  • Rokko Island
    60 m
  • Island Center
    80 m
  • Kobe Rokko Island
    110 m
  • Kobe Artists Museum
    150 m
  • Kobe Fashion Museum
    150 m
  • Museum of Silk Road Carpets
    160 m
  • Kobe Fashion Mart
    170 m
  • Island Kitaguchi
    410 m
  • Rokkō Island Park
    420 m
  • Kobe City Koiso Memorial Museum of Art
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The WiFi connection may not work smoothly, depending on the room located.
    For the PC security, please set up as your own responsibility
  • Children 3-5 years old will be charged JPY 5940 per child per night when using existing bed (breakfast included) for Club Type Rooms with breakfast plans only.
  • Children 3-5 years old will be charged JPY 5940 per child per night when using existing bed. No breakfast included for Room-only plans.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1800 JPY
  • Distance from city center9 km
  • Travel time to airport (minutes)31
Extras
  • Breakfast charge (unless included in room price)3025 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges3
  • Number of floors21
  • Number of restaurants6
  • Number of rooms 270
  • Room voltage100
  • Year property opened1992
Parking
  • Daily parking fee0 JPY

Property announcements

Effective February 1, 2024, access to the Club Lounge for guests of elementary school age and younger will be limited to 6:00p.m.

Reviews of Kobe Bay Sheraton Hotel & Towers from real guests

8.3
Cleanliness8.7
Facilities8.6
Service8.6
Room comfort and quality8.5
Value for money8.4
Location7.3
High score for Kobe
Rating
9+ Exceptional (78)
8-9 Excellent (44)
7-8 Very Good (48)
6-7 Good (16)
<6 Below Expectation (24)
Guest Type
Language

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Showing 210 verified guest comments
12345
8.8
Excellent
YUAN from China
Couple
Stayed 2 nights in April 2016

perfect stay!”

Everything except the location is perfect! Staying in the hotel is a real pleasure. it takes an hour to osaka station though. I would like to stay in Kobe Bay sheraton again if i have any chance to go back to Osaka!

Reviewed April 15, 2016
9.3
Exceptional
Holsopple from United States
Family with teens
Stayed 3 nights in May 2013

Awesome Place!”

Three things we appreciated about the hotel include 1) spacious, beautiful room (we were upgraded), 2) awesome views! and 3) very friendly and helpful staff

This was a great place to stay. While on Rokko Island in Kobe we visited Kobe, Osaka, Kyoto and Nara. Kobe sites were 20 minutes away, Universal Studios were 25 minutes away. Kyoto and Nara were each 1 hour and 15 minutes away. The only minor glitch that we experienced was intermittent internet services. However, we never contacted the hotel to resolve, so I can't "complain".

Reviewed May 28, 2013
9.2
Exceptional
Wai from China
Couple
Stayed 1 night in June 2017

Spacious and good onsen ”

The hotel is not close to city centre of Kobe but accessible by subway. It is right next to the station. The room is very spacious and in well condition. Onsen is unexpectedly large and well decorated. It relaxes my body after a long day. Staff speaks good English and friendly. Good value for money and will definitely come again.

Reviewed June 30, 2017
10.0
Exceptional
hoon from Singapore
Business traveler
Stayed 1 night in June 2016

Duplicated booking”

Overall the Sheraton hotel is good to great with no complaints. The only frustration that I experienced is the duplicated booking for the same day for the same details without proper communication to me and even in my Agoda account... that surprised me badly.

Reviewed June 12, 2016
10.0
Exceptional
LAM from Hong Kong SAR, China
Family with young children
Stayed 2 nights in July 2016

Spacious Room and Convenient Location”

Room is spacious, clean and comfortable. Free spa facilities are excellent. Travel to Osaka Universal Studio is just 25 mins. Free parking to guest. Frequent shuttle bus to Osaka Kansai Airport and Sannomiya of Kobe.

Reviewed July 13, 2016
12345
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