Swimming pool [outdoor], Lotte Hotel Busan in Busan
Deluxe Double Room without Pool Access - Guestroom, Lotte Hotel Busan in Busan
Swimming pool, Lotte Hotel Busan in Busan
Swimming pool, Lotte Hotel Busan in Busan
Bar/lounge, Lotte Hotel Busan in Busan
Bar/lounge, Lotte Hotel Busan in Busan
Lobby, Lotte Hotel Busan in Busan

Removed from saved list

8.9Excellent

7,549 reviews

7,549 reviews

Service 9.3
Cleanliness 9.2
Location 9.2
Facilities 9.0
Room comfort and quality 8.9
Value for money 8.7
See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Seven Luck Casino
30 m
Lotte Department Store
30 m
Lotte Duty-Free Shop in Seo-myeon
30 m
Seven Luck Casino Busan Lotte Branch
60 m
Fuzzy Navel Pojangmacha
70 m
Popular landmarks
Gwangalli Beach
5.4 km
Yongdusan Park
6.6 km
Gwangandaegyo Bridge
6.8 km
BIFF Square
6.9 km
Jagalchi Market
7.0 km
Closest landmarks
Lotte Hotel Lobby Lounge
70 m
Gounsesang Dermatologic Busanjeom
90 m
Yeouminalssinbimanseonghyeong Clinic
110 m
Yeouminalssin Clinic
110 m
Mosaengoegwa Mobalisik Center
120 m
2023

Lotte Hotel Busan

772, Gaya-daero,Busanjin-gu, Seo-myeon, Busan, South Korea, 47285 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Seo-myeon, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Haeundae Beach. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Busan

Check-in [24-hour]

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Golf course [on-site]

Check-in/out [express]

Luggage storage

This property is in high demand!

50 travelers have booked today.

Value for money8.7
Distance to city center0.5 Km
Location rating9.2
Nearest airportGimhae International Airport (PUS)
Distance to airport10.1 km

Rooms available at Lotte Hotel Busan

Excellent
Room comfort & quality

8.9

Club Deluxe Double Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Deluxe Twin Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room without Pool Access
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Premium Room with King Bed
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Premier Double Room
...
  • Room size: 47 m²/506 ft²
  • Shower
  • 1 double bed or 1 single be...
Enter dates to see prices
Premier Double Room with Pool Access
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Premier Twin Room with Pool Access
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Premier Room
...
  • Shower
Enter dates to see prices
Deluxe Twin Room without Pool Access
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Family Twin Without Pool Access
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices

Frequently asked questions

What dining options are provided at Lotte Hotel Busan?

Start off your day with Lotte Hotel Busan's available cuisine and food options which includes an array of options such as International cuisine, Asian cuisine,and Buffet in restaurant for you to choose from.

Does Lotte Hotel Busan offer airport transfer?

Lotte Hotel Busan offers airport transfer service upon request with an additional fee of 50000 KRW in local currency. To request, check the box on the booking form just before the payment page.

Does Lotte Hotel Busan offer spa services?

You can benefit from your stay at Lotte Hotel Busan much more by taking advantage of the property's accessible spa services that are offered for all its guests to make your evening even better.

What steps does Lotte Hotel Busan take in terms of hygiene, safety, and cleanliness?

Lotte Hotel Busan meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes ready with body thermometer, temperature check for guests and staff, free face masks, and doctor/nurse on call for extra safety measures and hygiene protocols.

What is the typical travel time to the closest airport from Lotte Hotel Busan?

The average travel time to get from Lotte Hotel Busan to the airport is 20 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

How many floors does Lotte Hotel Busan have?

Lotte Hotel Busan has a total of 43 floors.

What payment options are supported at Lotte Hotel Busan?

Enjoy the comfort of easy payment at Lotte Hotel Busan which accepts up to 9, with payment card options consisting of Visa, American Express, UnionPay, Cash, and MasterCard.

What is the typical rating that past Families with older children have given to Lotte Hotel Busan?

Verified families with older children that have stayed at this property have given Lotte Hotel Busan an average rating of 9.0. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Lotte Hotel Busan?

Past group travelers that have stayed at this property have given Lotte Hotel Busan an average rating of 9.0. You can find more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Lotte Hotel Busan?

The closest train, metro, or bus station is Cheyuk Park Station, 10022.36 m away from Lotte Hotel Busan.

Can special events be hosted at Lotte Hotel Busan?

This property has an indoor venue for your special get together. Large events and gatherings including weddings can be hosted at Lotte Hotel Busan. Services for in-house planning are available to help your event go smoothly.

What people love about Lotte Hotel Busan

  • 9.6

    Exceptional
    Cleanliness

    "Nothing to complain on daily housekeeping: clean and thorough."

    C

    |

    October 17, 2023

  • 10

    Exceptional
    Cleanliness

    "I found this hotel to be very clean and spacious."

    Michael

    |

    October 10, 2023

  • 8.4

    Excellent
    Location

    "Hotel location is ideal and within walking distance to the subway station and many shops and cafes."

    Ayric

    |

    October 19, 2023

Property ranking|Compared to 1,415 Busan properties
Room comfort score
8.9/10
Service score
9.3/10
Couples review score
9.2/10
Cleanliness score
9.2/10
Better than
99
%
of Busan properties
Better than
96
%
of Busan properties
Better than
96
%
of Busan properties
Better than
94
%
of Busan properties
More about Lotte Hotel Busan

More about Lotte Hotel Busan

Lotte Hotel Busan

See the best of Busan with a stay at Lotte Hotel Busan, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Lotte Hotel Busan ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Busan.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Lotte Hotel Busan. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
Lotte Hotel Busan also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Lotte Hotel Busan is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar and casino. Lotte Hotel Busan has vending machines that provide round-the-clock refreshment, at low cost.
To fill your days, be sure to check out the fantastic facilities offered at Lotte Hotel Busan. Pamper and indulge yourself with a visit to the massage, hot tub, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, yoga room and golf course on site in the hotel. Have some relaxing fun with family and friends at the library and shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Take some time to explore Busan. The most well-known nearby local attraction is Gamcheon Culture Village which is located just about 7.7 km away. Whatever you may be looking to buy on your trip to Busan, chances are you'll find it at Jagalchi Market located 7.0 km away.


Reasons to stay here

Past guests rate facilities here higher than 96% of the city's accommodation.
This hotel's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9

Most talked about facilities

Housekeeping

23 mentions

Breakfast

16 mentions

Food & Dining

11 mentions

Internet

11 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Mini golf course
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Infirmary
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
Restaurants on site
La seine
  • Menu: Buffet, A-la-carte
Toh Lim
  • Cuisine: Chinese
  • Menu: Buffet
Momoyama
  • Cuisine: Japanese
  • Menu: Buffet
Mugunghwa
  • Cuisine: Korean
  • Menu: Buffet
The Lounge
  • Menu: Buffet
Delicahans
  • No additional information available

Location

772, Gaya-daero,Busanjin-gu, Seo-myeon, Busan, South Korea, 47285
Exceptional
Location

9.2

Airports
  • Gimhae International Airport (PUS)
    10.1 km
  • Ulsan Airport (USN)
    55.6 km
Public transportation
  • Seomyeon Station (Interchange)
    410 m 8 min walk
  • Buam Station (Busan Metro Line 2)
    520 m
Hospital or clinic
  • Gounsesang Dermatologic Busanjeom
    90 m
Shopping
  • Jagalchi Market
    7.0 km
Convenience store
  • 7 Eleven
    20 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Gwangalli Beach
    5.4 km
  • Yongdusan Park
    6.6 km
  • Gwangandaegyo Bridge
    6.8 km
  • BIFF Square
    6.9 km
  • Jagalchi Market
    7.0 km
  • Gamcheon Culture Village
    7.8 km
  • Haeundae Beach
    8.9 km
  • Taejongdae
    11.9 km
  • Beomeosa Temple
    14.2 km
  • Haedong Yonggung Temple
    15.6 km
Nearby landmarks
  • Seven Luck Casino
    30 m
  • Lotte Department Store
    30 m
  • Lotte Duty-Free Shop in Seo-myeon
    30 m
  • Seven Luck Casino Busan Lotte Branch
    60 m
  • Lotte Hotel Lobby Lounge
    70 m
  • Fuzzy Navel Pojangmacha
    70 m
  • Gounsesang Dermatologic Busanjeom
    90 m
  • Lotte Cinema
    100 m
  • Yeouminalssinbimanseonghyeong Clinic
    110 m
  • Yeouminalssin Clinic
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • One child under 12 months stays free of charge in a crib.
    Baby crib is upon request and needs to be confirmed by management.
  • Guest must be at least 14 years old to access club lounge.
  • Check-in or check-out outside the mentioned hours may be subject to an additional charge.
  • Baby cot is available at no additional charge for children under 12 months. It can be provided if there is sufficient quantity at the time (prior reservation required)
    *An extra bed (adult size) is available for KRW 60,500.
  • The property's fitness center is closed every 4th Wednesday of the month.
  • Two guests per room may use the fitness facilities at no additional cost once per night. The facilities are closed every 4th Wednesday of the month.
  • ※ check in/out: 14:00 / 11:00
    ( JUL~AUG check in 15:00 /check out 11:00 )
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out from03:15
  • Check-out until11:00
Getting around
  • Airport transfer fee50000 KRW
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)52000 KRW
  • Daily Internet/Wi-Fi fee0 KRW
The property
  • Number of floors43
  • Number of restaurants3
  • Number of rooms 650
  • Room voltage220
  • Year property opened1997
  • Most recent renovation2017
Parking
  • Daily parking fee0 KRW

Property announcements

LOTTE HOTELS & RESORTS is doing its best to provide a safe environment for the guests.
Thank you for your understanding and cooperation

1. Check-in location: 1st-floor front desk (available from 15:00)
・Please note that check-in may concentrate between 15:00 and 17:00. (Check-out at 11:00)

2. Fitness Center (Includes Gym, Sauna, Pool / Closed on the 4th Wednesday of every month)
※ Contact: +82 51. 810. 5330
A. Sauna, gym: 06:00 ~ 20:00
- Available room types: Deluxe, Premier, Club Floor, Suite
- Gym: No entry under the age of 19
- Sauna: No entry under the age of 14
- Free for one person (up to 2 people) per room per night.
- When using the sauna, people with tattoos and those who have been drinking are restricted from entering the sauna.
B. Indoor / Outdoor swimming pool (10-minute break from 50 minutes to the hour of every hour)
※ Hours of use may vary depending on weather conditions. Do not hesitate to contact the Fitness Center or visit Hotel website to check detailed hours.
- Free admission for Premier room, Club Floor, Suite room (admission fee applies for Deluxe room types)
- All-season heated pool operation (closed on the 4th Wednesday of every month)
- When using the swimming pool, if you have tattoos, we ask you not to expose them with a rash guard.
- Wearing life vests is required for children under 13 years of age and under 140cm, obtain and manage with guardians at all time
- Wearing a water cap is mandatory when using an indoor swimming pool (4,000 won for water cap sales)

3. Club Lounge
- Guests under the age of 14 cannot use the Club Lounge.
- Club lounge available rooms: Club Deluxe Double/Twin, Club Premier Double, Club Premier Suite Double
- Benefits at the club lounge: Breakfast (06:30~10:00)/Afternoon Tea (14:00~17:00)/Cocktail Service (17:30~20:00)

※ Lotte Hotels & Resorts is working hard to protect the beautiful nature and precious environment.
As part of the ‘Re: think’ campaign, toothbrushes, toothpaste, razors, and shaving gel are not provided to help reduce the use of single-use items.

* This email is sent to all reservation customers. Please check the confirmation email (mobile voucher) or contact the reservation office for more detailed reservation information. (051-810- 1000)

Reviews of Lotte Hotel Busan from real guests

Provided by verified guests of Agoda
8.9
Service9.3
Cleanliness9.2
Location9.2
Facilities9.0
Room comfort and quality8.9
Value for money8.7
High score for Busan
Rating
9+ Exceptional (1,412)
8-9 Excellent (398)
7-8 Very Good (314)
6-7 Good (82)
<6 Below Expectation (106)

Show reviews that mention 

Showing 2,312 verified guest comments
12345
10.0
Exceptional
MYONGSON from South Korea
Solo traveler
Club Deluxe Double Room
Stayed 5 nights in April 2023

Friendly staff”

I stayed at Lotte Hotel in Busan for the first time. The female staff who checked me in were very kind and helpful in responding to my inquiries. The room was also clean. However, the soundproofing was not great. The conversations and noises from the neighboring rooms and floors were constantly echoing, making it difficult to sleep at night. The hotel cannot predict who will be staying next door, so it may be difficult to get a quiet room even if you request one. Nevertheless, the hotel staff were always polite and helpful, so I would like to stay here again when I visit Busan. Thank you very much.

Reviewed May 03, 2023
Auto-translated through generative A.I.
10.0
Exceptional
Regina from Philippines
Family with teens
Premier Twin Room with Pool Access
Stayed 3 nights in November 2022

Our favorite hotel in Busan”

Apart from it having the most ideal location (easy to get taxis, beside the train station, surrounded by delicious restaurants & endless shops)... housekeeping was a dream! They even rearranged our personal toiletries in the bathroom by size so they'll look better - like a store display shelf. We appreciate small things like that. Thoughtful service - we loved it! Plus guest services are also topnotch. When you ask for something, they immediately send it to your room. When we complained about the not so cold air-conditioning in our room, they transferred us to a bigger, better room with stronger air conditioning and also provided a fan to ensure our comfort. 5 star service indeed!

Reviewed November 16, 2022
10.0
Exceptional
Freddy from Indonesia
Group
Deluxe Family Twin Without Pool Access
Stayed 3 nights in December 2022

Best Hotel in Busan”

I have never ever reviewed a hotel, but I think this time I have to review it honestly I would say this is the best hotel in Busan, the cleanliness is superb, the staffs are amazing helpful, the service is absolutely great. Eventhough the room is quite old, but I do not feel regret to choose this hotel. Two thumbs up for your hospitality guys

Reviewed December 29, 2022
9.6
Exceptional
NIIYAMA from Japan
Family with young children
Deluxe Twin Room without Pool Access
Stayed 2 nights in March 2023

Amazing Lotte Hotel!!”

The staff are all fluent in Japanese and always greet you when passing by, which is nice. The room is clean and the toilet and bath are separate, so it's not a problem. The Deluxe Twin room includes one free sauna session per day for up to two people, and the outdoor pool is available for a fee (30,000 won per person). It looked much larger in the photos, but it's not that big. I went around 3 o'clock and there were only about two people, so it felt like a private experience. For breakfast, I had the buffet at La Seine on the 5th floor. I'm not sure of the exact price, but I think it was around 45,000 won at the checkout. There is a wide variety of food, including Western, Korean, Japanese, and Chinese cuisine. I went at 6:30 and there were hardly any customers, but it started to get a bit crowded by the time I finished eating. However, there are plenty of seats so it's not a problem. They have abalone porridge, champon, and live kitchen where you can get udon and chicken dishes. Everything was elegant and delicious. The bread looked good, but it wasn't very tasty. There is a direct elevator from the guest rooms to the duty-free shop, and the department store is connected to the hotel from the basement floor, so it's really convenient. If you get hungry, you can go to the bakery in the department store or go shopping. The duty-free shop was closed or didn't have much in stock, so it's best to use Lotte Online Duty-Free Shop and pick up at the airport.

Reviewed March 28, 2023
Auto-translated through generative A.I.
10.0
Exceptional
CELESTE from Philippines
Family with teens
Premier Twin Room with Pool Access
Stayed 3 nights in October 2022

Great stay in the heart of the city”

Lotte Hotel Busan is located 10mins away from Busan Station in the Seomyeon District. The property is highly accessible, with the subway just in the underground of the hotel, and the bus station outside its doorstep. Check in was swift. The front desk agent was very friendly. Bell service was very courteous and since he knew we were in town for the concert, he gave us a few tips on where to go and what to do. Breakfast was superb. A great selection of international and local fare. Dining staff were very attentive. Will definitely revisit! PS: Loved the purple YTC special madeleines from the hotel's DeliHans outlet. Sooo delicious!

Reviewed October 21, 2022
12345
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