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Makarem Annakheel Hotel and Resort
Premium Twin - Guestroom, Makarem Annakheel Hotel and Resort in Jeddah
Lobby, Makarem Annakheel Hotel and Resort in Jeddah
Lobby, Makarem Annakheel Hotel and Resort in Jeddah
Interior view, Makarem Annakheel Hotel and Resort in Jeddah
Interior view, Makarem Annakheel Hotel and Resort in Jeddah
Beach, Makarem Annakheel Hotel and Resort in Jeddah

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7.5

Very good

382 reviews

382 reviews

Housekeeping5
Beach4
Food & Dining1
See map
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Globe Roundabout 10.6 km
Al Rahma Mosque 12.6 km
Mall of Arabia 14.4 km
Red Sea Mall 14.7 km
Jeddah Corniche 17.6 km
Fakieh Aquarium 20.9 km
Bicycle Square (Midan Addarajah) 22.0 km
King Fahd's Fountain 26.9 km
World's Tallest Unsupported Flagpole 28.3 km
Nearby landmarks
Jeddah International Book Fair 1.7 km
Obhur Park parking 1.8 km
Obhur Park 1.9 km
Obhur Park playground 1.9 km
Dream Divers 2.5 km
King Abdullah Medical Complex 3.0 km
Mustanqa al Kura 3.5 km
Shopping Time 3.5 km
Desert Divers Jeddah 3.8 km
King Abdullah Sport City Stadium 3.9 km

Makarem Annakheel Hotel and Resort

North Abhor, Al Kura, Obhur, Jeddah, Saudi Arabia, 21433 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Obhur part of Jeddah, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous King Fahd's Fountain. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Front desk [24-hour]

Airport transfer

Private beach

Currency exchange

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Jeddah every 4 minutes on Agoda.com
Value for money6.8
Location rating8.3
Nearest airportKing Abdulaziz International Airport (JED)
Distance to airport11.3 km

Rooms available at Makarem Annakheel Hotel and Resort

Very good
Room comfort & quality

7.6

Premium Suite
...
  • Room size: 64 m²/689 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe King Bed Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
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Executive Suite City View
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Twin
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Executive Apartment
...
  • Room size: 77 m²/829 ft²
  • Garden view
  • 1 double bed
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Deluxe Apartment
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 1 king bed & 2 single beds
Enter dates to see prices
Deluxe Twin Room (Standard Floor)
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
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Villa 3-Bedroom
...
  • Room size: 147 m²/1582 ft²
  • Garden view
  • 1 king bed & 2 single beds ...
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Premium King
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
SUITE Premium Suite with Garden View
...
  • Room size: 64 m²/689 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Makarem Annakheel Hotel and Resort?

Check-in is from 03:30 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Makarem Annakheel Hotel and Resort?

Makarem Annakheel Hotel and Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 SAR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Makarem Annakheel Hotel and Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Makarem Annakheel Hotel and Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at Makarem Annakheel Hotel and Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Makarem Annakheel Hotel and Resort.

What are my dining options at Makarem Annakheel Hotel and Resort?

Makarem Annakheel Hotel and Resort features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Makarem Annakheel Hotel and Resort?

Makarem Annakheel Hotel and Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Makarem Annakheel Hotel and Resort?

Makarem Annakheel Hotel and Resort is located in Obhur, famous for good restaurants such as Blue Ocean, Hummus Refi and Assalat Alreef Cafe'.

What are popular attractions near Makarem Annakheel Hotel and Resort?

Guests at Makarem Annakheel Hotel and Resort can easily visit Jeddah International Book Fair, Obhur Park and Obhur Park playground located in the Obhur area.

What popular beaches are close to Makarem Annakheel Hotel and Resort?

Guests at Makarem Annakheel Hotel and Resort can easily visit Obhur Beach in the Obhur area.

What popular natural sightseeing spots are close to Makarem Annakheel Hotel and Resort?

Makarem Annakheel Hotel and Resort is located in the Obhur area, which is famous for natural sightseeing destinations such as Mustanqa al Kura.

See map

Explore the neighborhood

What people love about Makarem Annakheel Hotel and Resort

  • 7.6

    Very good
    Location

    "The location is good!"

    Justine

    |

    November 5, 2020

  • 10

    Exceptional

    "The villa was very nice and comfort."

    Abdullah

    |

    August 26, 2021

  • 10

    Exceptional

    "Highly recommended"

    Ana

    |

    October 8, 2020

Property ranking|Compared to 827 Jeddah properties
See all rankings
Room comfort score
7.6/10
Location score
8.4/10
Room size
62 sqm.
Cleanliness score
7.5/10
Better than
99
%
of Jeddah properties
Better than
95
%
of Jeddah properties
Bigger than
90
%
of Jeddah properties
Better than
89
%
of Jeddah properties
Overall rating:

7.5

Very good
382 reviews
Cleanliness
7.5
Facilities
7.1
Location
8.3
Read all reviews >
More about Makarem Annakheel Hotel and Resort

More about Makarem Annakheel Hotel and Resort

Makarem Annakheel Hotel and Resort

Appreciate the beautiful coastal shore of Jeddah when you stay at Makarem Annakheel Hotel and Resort.
At Makarem Annakheel Hotel and Resort, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Jeddah is made even more convenient with the shuttle services available at the resort.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Makarem Annakheel Hotel and Resort. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the resort. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Makarem Annakheel Hotel and Resort are designed and decorated to make guests feel right at home. Enjoy your stay even more at the resort, knowing that some selected rooms include air conditioning. Some rooms at Makarem Annakheel Hotel and Resort are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Makarem Annakheel Hotel and Resort. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Makarem Annakheel Hotel and Resort including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Makarem Annakheel Hotel and Resort. A beach that's accessible right from the resort puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the resort's pool.
Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like snorkeling, motorized water sports and diving. Challenge your travel group members or other guests to competitive fun, with the resort's tennis court. Family time on relaxed evenings is easy with the resort's games room.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Jeddah. Find that special item or souvenir that will commemorate your trip to Jeddah at Red Sea Mall located 14.6 km away. Don't forget to stop by the most iconic landmark in the area, the famous Jeddah Corniche just 17.4 km away.


Reasons to stay here

Compared to the city's accommodation options, this resort scored higher than 99% of them for food and dining.
Guests who stayed at this resort have scored it higher than 94% of accommodations in the city.
According to guests who stayed here, this resort's room comfort is rated higher than 98% of other accommodations in Jeddah.

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Amenities and facilities

Very good
Facilities

7.1

Most talked about facilities

Housekeeping

7 mentions

Swimming Pool

3 mentions

Beach

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Arabic
  • Filipino
  • French
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Outdoor recreational features
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (motorized)
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service

Food and dining

Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Full English/Irish
  • Buffet

Location

North Abhor, Al Kura, Obhur, Jeddah, Saudi Arabia, 21433
Excellent
Location

8.3

Airports
  • King Abdulaziz International Airport (JED)
    11.3 km
  • Taif Airport (TIF)
    150.7 km
Hospital or clinic
  • King Abdullah Medical Complex
    3.0 km
Convenience store
  • On-site

What's nearby

Popular landmarks
  • Globe Roundabout
    10.6 km
  • Al Rahma Mosque
    12.6 km
  • Mall of Arabia
    14.4 km
  • Red Sea Mall
    14.7 km
  • Jeddah Corniche
    17.6 km
  • Fakieh Aquarium
    20.9 km
  • Bicycle Square (Midan Addarajah)
    22.0 km
  • King Fahd's Fountain
    26.9 km
  • World's Tallest Unsupported Flagpole
    28.3 km
Nearby landmarks
  • Jeddah International Book Fair
    1.7 km
  • Obhur Park parking
    1.8 km
  • Obhur Park
    1.9 km
  • Obhur Park playground
    1.9 km
  • Dream Divers
    2.5 km
  • King Abdullah Medical Complex
    3.0 km
  • Mustanqa al Kura
    3.5 km
  • Shopping Time
    3.5 km
  • Desert Divers Jeddah
    3.8 km
  • King Abdullah Sport City Stadium
    3.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property only allows families in the apartments and villas.
  • The property does not accept American Express cards.
  • A security deposit of SAR 1000 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:30
  • Check-out until13:00
Getting around
  • Airport transfer fee100 SAR
  • Travel time to airport (minutes)15
The property
  • Non-smoking rooms/floorsYes
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 43
  • Room voltage110
  • Year property opened1996

Reviews of Makarem Annakheel Hotel and Resort from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.5
Facilities7.1
Location8.3
Room comfort and quality7.6
Service7.5
Value for money6.8
High score for Jeddah
Rating
9+ Exceptional (51)
8-9 Excellent (38)
7-8 Very Good (42)
6-7 Good (27)
<6 Below Expectation (53)
Time of the year
Mar - May (44)
Jun - Aug (59)
Sep - Nov (39)
Dec - Feb (69)

Show reviews that mention 

Showing 211 verified guest comments
12345
10.0
Exceptional
Abdullah from Saudi Arabia
Family with young children
Deluxe Apartment
Stayed 1 night in August 2021

Highly recommended resort”

Great resort and great staff. The villa was very nice and comfort. The beach is just 2 minutes walk and you can ask for golf car to give you a ride. The beach is beautiful and not crowded you can swim with your kids any time. The kids playground is beautiful. It was a great experience and hopefully will have other vacation soon in the same resort

Reviewed August 26, 2021

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Dear Mr. Abdullah thank you for your review and for choosing our hotel. We looking forward to having you again . Faisal Abdullah

Responded August 26, 2021
Makarem Annakheel Hotel and Resort
10.0
Exceptional
Ana from Philippines
Couple
Deluxe King Bed Room
Stayed 1 night in October 2020

Spent our honeymoon here”

We had a wonderful stay here...worth the price..not pricey just right..ac is excellent,clean room,staffs accomodating,resort is big and gorgeous with all the trees and fountains,beach is nice with huts and chairs (we had fun) beach is open 24 hours..in the evening they set up dinner buffet near beach which is very romantic with candles and all.food was tasty and love the dessert bar..we spent our honeymoon here..worth it..highly recommended

Reviewed October 08, 2020

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Dear Guest Thank you for your review and for choosing our hotel. We looking forward to having you again as a guest in our hotel. Guest Relation

Responded October 29, 2020
Makarem Annakheel Hotel and Resort
9.2
Exceptional
Adel
Couple
Deluxe Twin Room (Standard Floor)
Stayed 1 night in May 2019

Very Good place”

Toilet need more supplies

Reviewed May 18, 2019

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Dear Mr,Adel , Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Guest Relation

Responded October 15, 2019
Makarem Annakheel Hotel and Resort
8.4
Excellent
Abdulmajeed from Saudi Arabia
Family with young children
Deluxe King Bed Room
Stayed 3 nights in June 2019

If I want enjoy vacation on the beach then it is the best facility but it is far from city center ”

The worst thing was cleaning, it is need to improve and also there was insects in the room which need to be killed

Reviewed June 09, 2019

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Dear Mr,Abdulmajeed , Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Guest Relation

Responded October 15, 2019
Makarem Annakheel Hotel and Resort
7.6
Very good
Justine from Saudi Arabia
Group
Deluxe Residence 1 Bedroom
Stayed 3 nights in October 2020

Bad service”

The location is good! The place need more maintenance. The beach is so clean. The room is beautiful but with regards with cleanliness i gave 3 out of 5. They dont clean the room everyday, its seems as per request. The service is bad they dot accommodate us immediately. When i called to ask for towels we need to call twice or trice for them to deliver the things we asked. When we checked out we ask for assistance since our room is on the 2nd floor and our bags are too heavy and we need to carry it in the middle of the heat of the sun for us to checked out. With regards with food i gave 5 since its a buffet and its very delicious. Hope with this review you will improve your service thank u.

Reviewed November 05, 2020

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Dear our guest thank you for responding to the guest experience survey regarding your overall experience during your recent stay at the Makarem Annakheel Village. First and foremost, please accept our most sincere apologies for the inconvenience you may have . We Will take the corrective actions to ensure that service discrepancies do not recur. Your comments are very valuable as they allow us to make the necessary changes to ensure that we obtain a perfect level of guest satisfaction With kindest regards Guest Relations

Responded November 05, 2020
Makarem Annakheel Hotel and Resort
8.0
Excellent
Amer from Saudi Arabia
Family with teens
Premium Twin
Stayed 1 night in January 2020

Very good”

Receptionist and restaurant employees were friendly but the Swimming Pool & Kakuzi were cold

Reviewed January 13, 2020

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Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Guest Relation : Ahad Fadul

Responded January 13, 2020
Makarem Annakheel Hotel and Resort
7.2
Very good
Nayyar from Saudi Arabia
Family with young children
Deluxe King Bed Room
Stayed 1 night in July 2019

Good if ur into jetskiing and boating.. Rest is just OK”

Best thing was the fully blossomed date palm trees with bunches of dates

Reviewed July 12, 2019

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Dear Nayyar , Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Guest Relation

Responded October 15, 2019
Makarem Annakheel Hotel and Resort
6.4
Good
Adnan from Saudi Arabia
Family with young children
Deluxe King Bed Room
Stayed 1 night in March 2019

It could have been better”

We stayed there for one night for a nice price. The resort is very luxurious. Down are the things I noticed. 1- location is pretty good 2- staff slow. Even though we were here during the workdays so they didn’t have many customers 3- maintenance is not bad not good either, for example we had two rooms Room#1 AC didn’t turn off it was freezing and the maintenance didn’t show to fix the AC I don’t know why. And the room door was hard to open and close Room#2 was ok but the bathroom door was a little broken so you can’t lock the door. 4- kid friendly 5- big space 6- nice walk and view 7- receptionist were really good but I think the issues we faced were above their pay grade 8- beautiful garden 9- 20 min from downtown This is my first time here , but I think this resort was a dreamland once upon time. I wish I was there to see it. To sum up, for a cheap price it was worth it, and ok experience . If you can look passed the flaws you will really enjoy your stay

Reviewed March 13, 2019

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Dear Mr. Adnan A warm and kind greeting from the Makarem Al Nakheel Hotel and Resort, we would like to thank you for your evaluation of us and your patience to share with us your valuable note, and we apologize for what we have done and promise you the next time with better service and more care and we will communicate your notes to the relevant department assuring you that we will work on it, looking forward to your visit to us Once again, it is always a pleasure to welcome you.

Responded January 14, 2020
Makarem Annakheel Hotel and Resort
6.8
Good
Abdulmajeed from Saudi Arabia
Family with young children
Premium Twin
Stayed 2 nights in November 2019

There were ant in the room and actually a lot of ant ”

Swimming pool was under maintenance for long time and no body work to complete it soon or later

Reviewed November 12, 2019

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Dear Guest Greetings from Makarem Al Nakheel Hotel & Resort ..Thank you for your review and for choosing our hotel. And I would like to tell you that closing the swimming pools is beyond our control And The problem will be solved very soon .. Have a nice day .. Guest Relation Ahad Fadul

Responded November 12, 2019
Makarem Annakheel Hotel and Resort
6.4
Good
Abdullah from Saudi Arabia
Family with young children
Stayed 2 nights in June 2019

Good”

Housekeeper entered the villa during our stay. GYM equipments need to be changed for better.

Reviewed June 13, 2019

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Dear Mr,abdullah, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services. Guest Relation

Responded October 15, 2019
Makarem Annakheel Hotel and Resort
5.2
Martin from Switzerland
Solo traveler
Deluxe King Bed Room
Stayed 1 night in February 2019

Not for solo travelers - not a five star hotel”

The hotel once used to be five star, now is 3-4 star. The rooms are sparsely furnitured and not very cosy. The hotel is noisy (in the rooms, in the small restaurant, in the lawn). The beach is small, the swimming area is restricted to max 15-20m from the shore, the water is very shallow, the ground muddy and not cleaned from garbage. Very much frequented by families at weekends. NOTE: Male solo travelers (irrespectively of in a males' group or not: solo refers to "not accompanied by their wife and children") are prohibited to use the larger main beach (women, families, children only) but can only visit the much smaller, less beautiful beach at the other side of the pier. They also have to expect seating issues in the open air restaurant. Not recommended.

Reviewed February 25, 2019

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Dear Mr. Martin A warm and kind greeting from the Makarem Al Nakheel Hotel and Resort, we would like to thank you for your evaluation of us and your patience to share with us your valuable note, and we apologize for what we have done and promise you the next time with better service and more care and we will communicate your notes to the relevant department assuring you that we will work on it, looking forward to your visit to us Once again, it is always a pleasure to welcome you.

Responded January 14, 2020
Makarem Annakheel Hotel and Resort
4.8
maher from Saudi Arabia
Family with young children
Deluxe Residence 1 Bedroom
Stayed 1 night in January 2021

Best resort beach in jeddah”

Best resort beach in jeddah but cost is higher than services that produced, breakfast is really good

Reviewed January 19, 2021

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dear guest . Thank you for responding to the guest experience survey regarding your overall experience during your recent stay at the Makarem Annakheel Village. First and foremost, please accept our most sincere apologies for the inconvenience you may have . We Will take the corrective actions to ensure that service discrepancies do not recur. Your comments are very valuable as they allow us to make the necessary changes to ensure that we obtain a perfect level of guest satisfaction With kindest regards Guest Relations Team

Responded January 20, 2021
Makarem Annakheel Hotel and Resort
4.4
ALI from Saudi Arabia
Family with teens
Deluxe Twin Room (Standard Floor)
Stayed 1 night in January 2020

Staff needs to be trained big time”

My family was waiting at the lobby for long time (5 hours) and the staff are not cooperative. Each staff member blamed the other to take credit. Not professional. You will see in their reply that the hotel tried to call me and this won’t be true because they have written the same comment to my other family members.

Reviewed January 07, 2020

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Dear our guest thank you for responding to the guest experience survey regarding your overall experience during your recent stay at the Makarem Annakheel Village. First and foremost, please accept our most sincere apologies for the inconvenience you may have . We Will take the corrective actions to ensure that service discrepancies do not recur. Your comments are very valuable as they allow us to make the necessary changes to ensure that we obtain a perfect level of guest satisfaction With kindest regards Guest Relations

Responded November 24, 2020
Makarem Annakheel Hotel and Resort
4.8
Jeffrey from Philippines
Family with young children
Deluxe King Bed Room
Stayed 1 night in June 2019

UPSET”

LOTS OF RENOVATION AND THE EXPECTATIONS WHEN WE ARRIVED GOT DISAPPOINTED!!!!

Reviewed June 04, 2019

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Dear Mr. Jeffrey A warm and kind greeting from the Makarem Al Nakheel Hotel and Resort, we would like to thank you for your evaluation of us and your patience to share with us your valuable note, and we apologize for what we have done and promise you the next time with better service and more care and we will communicate your notes to the relevant department assuring you that we will work on it, looking forward to your visit to us Once again, it is always a pleasure to welcome you.

Responded January 14, 2020
Makarem Annakheel Hotel and Resort
3.6
Ahmed from Saudi Arabia
Family with young children
Premium Residence 1 Bedroom
Stayed 1 night in August 2020

For only beach ”

Only good location and beach but No more facilities in rooms even no towels first time I have seen this staff not friendly any more like they don’t like you to come and bother them you feel that you are overloaded on them, when you ask any services from your room from any body may you wait 3 hours and call them more than 10 times to have your rights I think the staff doesn’t have any training about customers services experience ownership except the restaurant team is good attitude to some extent.

Reviewed August 09, 2020

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Dear Mr,Ahmed Thank you for responding to the guest experience survey regarding your overall experience during your recent stay at the Makarem Annakheel Village. First and foremost please accept our most sincere apologies for the inconvenience you have encountered whilst being our guest. We have taken the corrective actions and are retraining associates in these areas to ensure that service discrepancies do not recur. Your comments are very valuable as they allow us to make the necessary changes to ensure that we obtain a perfect level of guest satisfaction. With renewed apologies and kindest regards,

Responded August 11, 2020
Makarem Annakheel Hotel and Resort
4.0
Omar from Saudi Arabia
Couple
Deluxe King Bed Room
Stayed 2 nights in November 2020

Acceptable”

Aged rooms needs renovation, bathrooms cleanness are moderate. Poor housekeeping. Breakfast below average.

Reviewed November 20, 2020

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Dear our guest thank you for responding to the guest experience survey regarding your overall experience during your recent stay at the Makarem Annakheel Village. First and foremost, please accept our most sincere apologies for the inconvenience you may have . We Will take the corrective actions to ensure that service discrepancies do not recur. Your comments are very valuable as they allow us to make the necessary changes to ensure that we obtain a perfect level of guest satisfaction With kindest regards Guest Relations

Responded November 24, 2020
Makarem Annakheel Hotel and Resort
4.4
Gemelle from Saudi Arabia
Group
Deluxe Residence 1 Bedroom
Stayed 1 night in August 2021

Average”

Less than we expected

Reviewed August 07, 2021

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We thank you dear customer and look forward to a better service

Responded August 11, 2021
Makarem Annakheel Hotel and Resort
2.8
Nouf from Saudi Arabia
Family with young children
Stayed 2 nights in September 2019

Not clean, bad staff, my last experience was not that great”

At first I was given a villa that stinks, was asked to change the villa cause it smells so so so bad. Then they moved us to another villa. I requested the bill to be cleaned. One of the guys told me that on the day of check in I cannot request room service! He was insisting that it is an international law that they follow “which is false” and then after talking to the covering manager at that day they sent some one to clean. To sum things up the bd service ruined my vacation. Staff should be trained to treat customers with respect and to at least be nice. So disappointing

Reviewed September 26, 2019

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Dear Ms,Nouf Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Guest Relation

Responded October 15, 2019
Makarem Annakheel Hotel and Resort
2.8
Michael from Saudi Arabia
Couple
Deluxe King Bed Room
Stayed 1 night in April 2021

Acceptable”

Super Exaggerated prices for very bad service and facility. Not recommended

Reviewed April 04, 2021

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Dear customer, we share your feedback and you are absolutely sure that we will take it into account

Responded August 11, 2021
Makarem Annakheel Hotel and Resort
9.2
Exceptional
Mohammad from Saudi Arabia
Family with young children
Deluxe Twin Room (Standard Floor)
Stayed 1 night in January 2018

Very good experience ”

Really we enjoyed Makarem Annakheel, very clean and there is hospitality

Reviewed January 19, 2018

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Dear Guest , Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Guest Relation Sarah Ibrahim

Responded January 19, 2018
Makarem Annakheel Hotel and Resort
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