![Swimming pool [outdoor], Mandarin Oriental Jakarta in Jakarta](http://pix10.agoda.net/hotelImages/461846/0/b16240442ff1da65118fdeb5e23605dc.jpg?ca=0&ce=1&s=1024x768 "Swimming pool [outdoor], Mandarin Oriental Jakarta in Jakarta")
![Swimming pool [outdoor], Mandarin Oriental Jakarta in Jakarta](http://pix10.agoda.net/hotelImages/461846/0/66cde76baae4408a348379a597dcc5e8.jpg?ca=0&ce=1&s=1024x768 "Swimming pool [outdoor], Mandarin Oriental Jakarta in Jakarta")
Mandarin Oriental Jakarta
Jalan M.H. Thamrin PO Box 3392, Thamrin, Jakarta, Indonesia, 10310 - See map
Make your best journey to Jakarta with the promised standard of Indonesia Care, and enjoy car park free of charge. Strategically situated in Thamrin, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
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![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/461846/0/b16240442ff1da65118fdeb5e23605dc.jpg?ca=0&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/461846/0/66cde76baae4408a348379a597dcc5e8.jpg?ca=0&ce=1&s=98x98&ar=1x1)
![Golf course [on-site]](http://q-xx.bstatic.com/xdata/images/hotel/max300/78804287.jpg?k=c331b820f62cfb3947167af47e51de3d55aa0f3b8f18c6b4ffe8f1d52d6e40e5&o=)
Great staycation for family in Mandarin Oriental Hotel Jakarta”
We booked 3 rooms with different views for our family staycation. They were all stunning 😍. Though i spent many years living in jakarta and tangerang, but i’ve never taken my own kids walking around bunderan HI😅. And it was a very nice moment to remember for the whole family doing activities with our loved ones.. The hotel is superb, with big rooms for family, their cleanliness are extraordinary. I usually got very sensitive in dust, but i was surprised that i could sit in the floor and doing pray without sneezing. We could walk, run and doing other exercises inside and outside the hotel. Perhaps in the future, they can build larger swimming pools in one of their high floors. Their staffs were super duper friendly and helpful, and last but not least of course foods were excelent 😍. Mandarin Oriental Jakarta Hotel was also an excellent choice for family staycation with no need to compare🙏 when doing business there👍👍👍
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Dear Novita, Thank you for your fantastic review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues has made your stay so special and memorable where you and your family felt well taken care of. We look forward to welcoming you back to the hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Our best stay in Jakarta so far. The best, friendliest, beautiful smiles from all staff. ”
We are frequent traveller to this city and hotels around Bundaran HI are our prefered choice. This time around we opt for MO and didn't expect much like the rest of the 5 stars hotel before but MO proves us wrong. Right from the start the team shown an excellent service. Our gratitude to Manager Ms Audrey Lim for providing a great team right from the concierge, front desk, f&b at Cinnamon, security, house keepers etc. They made our stay one of the most relaxing and welcoming. They have truly reflect values as in old Javanese saying "memangun resep tyasing sasama (kita selalu membuat senang hati orang lain)" The kueh lapis and the macaroon was most wonderful. The complimentary wifi was super fast plus the complimentary shuttle to nearby mall. Definitely MO is our top choice of stay for Jakarta in future. Many thanks to Vivian our host, Nathania, Inggride, Rakhel, Eunike, Tesa, Keke, Iqbal, Jeremy, Furqon, Pak Ibnir and many others that name are not mentioned. Keep up the good work.
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Dear Ms. Zalizah, Thank you for taking the time to review us following your stay. We are truly delighted to hear that you enjoyed our fantastic service and facilities. We do hope to welcome you back to Mandarin Oriental, Jakarta in the near future. Sincerely, Nadia K. Tika Communications Manager
Surpass expectation ”
Was from Mulia prior to my stay here. Was on business trip. Then extended my stay and decided to try MO for last 2 nights in Jkt. Really enjoyed the room in terms of size, layout & the comfort level. Toilet was impressive especially the bathtub! Had problem on my shower drain however sorted out promptly. Comfy bed & pillow. Most importantly hospitable and courteous staff - great customer experience from reception, entrance staff & waitress at the dining place. Despite one of the oldest premium hotel within Bundaran HI, still maintain the cleanliness and decorations. Thanks to front desk officer (male - forgot his name for allowing late checkout for me) and thorough explanation from the moment I enter throughout the registration experience. Hats off... still can remember my name and always not forget to greet when I pass by the lobby. A bit comments on the food for breakfast, if I compared my experience from Kempinski, Pullman & Mulia I think the options/varieties can be improved. Not that bad but I still prefer Mulia. The rest was really excellent experience. Will definitely come back!
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Overall a great stay, except for the parking lot”
I'm staying here with my children and my in laws. The rooms are great, the breakfast taste great though a bit crowded in the restaurant. The service generally are great. The health protocol are adhered. Some of the protocol I know of are, rooms are cleaned & disinfected, and won't be used by other guest for 24 hours, mask is a must, limitation of pool & gym usage for only 10 people per hour slot, breakfast is split into 3 different time slots. My biggest issue is only about the provided parking building. It is a separated building, with the only direct access to the hotel is through P6 floor (the rooftop of parking building). The problem is, there's no elevator in the parking building....In my case where I have to park in the P4, I have to drag my luggage to P6 or P1 through stairs or the car lane. You need to bring a driver with you if you don't want to carry your luggage through the parking building stairs.
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Superb”
At first we're a bit hesitant on staying Mandarin because it's been quite long since I stay there. Turns out the service is excellent and the rooms and bathrooms were spacious clean! My kid love it very much. All staffs were very polite and helpful. Definetelly going back there for another staycation
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Dear Ms. Irene, Thank you for taking the time to review us following your stay. We are delighted to hear that you enjoyed our spacious rooms and excellent service during your stay. We look forward to welcome you back to Mandarin Oriental, Jakarta soon. Sincerely, Nadia K. Tika Communications Manager
Awesome Hotel”
room type: deluxe with monument view a hotel with a strategic location, close to the busway station. this hotel has clean, spacious rooms and great views. All staff was friendly and helpfull on all sides especially in the restaurant part and room service where traveller was able to communicate via messaging service (whatsapp). And also this hotel have easy access to parking area. For breakfast food it is quite good, maybe it can be improved with the availability of ice cream. Things that need to be improved are the speed for checking in and the availability of rooms where you just get a room at 03pm
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Dear Akhadi, We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one. Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Thank you for being a Fan. Kind regards, Andy Andrew Abram General Manager
Exceptional”
What I will always remember are the friendly, super helpful staffs! Another thing, the hotel is located very strategically, bonus the iconic monument view! Despite being located in one of the busiest parts of the city, the hotel can definitely your go to was quiet and relaxing.
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Dear Felicia, Thank you for your fantastic review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues has made your stay so special and memorable. We look forward to welcoming you back to the hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Lovely choice!”
We booked monument view room, the room size was perfect , comfy bed, lovely view, staff are amazingly friendly! Overall experice is fantastic.. will definitely come again
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Dear Ranny, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Timeless quality.”
Landmark views, prime location, sophisticated set up, spacious rooms, excellent dining, full facilities, warm friendly service, all wrapped in an intimate boutique building.
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It's on the top of my list”
the best experience I have during my stay in Mandarin Oriental. I like everything about it.
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Great 5 star Quality of Hotel”
I really love and enjoy while stay at Mandarin Oriental Jakarta. The Locatian is super great. The Food is good. The Staff is also very nice, polite and helpful. The Room Quality is above average, the room is clean, neat and tidy. The Scenery of Monumen Selamat Datang is also very nice, especially at night, when the light of city is shining brightly. The cleaning staff is also diligent, because they clean the room twice a day. This hotel is really meet mu expectations for the 5 star quality hotel. Thank You Very Much.
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Dear Andruw, Thank you for your glowing review. We appreciate your recognition towards our team who have gone the extra mile to ensure your stay was a memorable one. Receiving positive guest recognition sincerely inspires the team to constantly work towards delivering excellence amidst unparalleled luxury. In the meantime, we look forward to welcoming you back to our hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Top hotel, top location.”
Everything you expect from a top hotel brand but done very well with care and attention to personal needs and maintenance. The best of city centre locations next to the fanciest malls and restaurants and then easy taxi or new transport system ride to city attractions. You can go cheaper but difficult to find better.
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Dear Richard, Thank you for staying at Mandarin Oriental, Jakarta. We are delighted to read your fantastic review. Delivering legendary service from the heart is what we are known for and we are very happy to know that it is reflected during your stay. Apart from the service given by our colleagues, our location has become another plus point for our guest due to easy access to the nearest luxury shopping malls. Please do let us know if there is anything that we can do to make your next stay even more relaxing and memorable. We sincerely look forward to the pleasure of welcoming you back to the hotel again soon. With warm regards, Andy Andrew Abram General Manager
The best in the city”
The best options for a 5 star hotel should be
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Dear Adeltama, Thank you for your fantastic review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues made your stay so special and memorable. We look forward to welcoming you back to the hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Great stay”
Everything was perfect except breakfast. Arrangement was not smooth. Asked to wait in our room when overpacked. No proper arrangement Breakfast spread was weak! Much to improve. Taste wise not too good. F&B director has to get involved to improve the overall setup and food choices
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Dear Fariz, We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one. However, we are sorry that you had less than satisfactory breakfast experience. Your feedback is highly appreciated for our future improvement. Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Thank you for being a Fan. Kind regards, Andy Andrew Abram General Manager
First time staying”
It was my first staycation with MO Jakarta and it’s superb!! Location, room, breakfast, cleanliness and the staff are fantastic
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Dear Tissa, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Awesome stay!”
Great location! Excellent service, always followed the health protocol. Great food and spacious room. The bathroom also spacious, and have all things that you need.
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Very good”
Location is the center of Jakarta business district Clean hotel Friendly staff
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Dear Leonard, Thank you for your ten out of ten rating. We are delighted to know that you had a pleasant stay experience and that you were impressed with the service given by our team. Please do let us know if there is anything that we can do to make your next stay even more relaxing and memorable. We look forward to the pleasure of welcoming you back to the hotel again soon. Warm regards, Andy Andrew Abram General Manager
Good Location with club access for meetings”
easy to arrange meeting
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Super service”
we were there for vacation, it has convenient location and all the service staff gave special treatment to my children on this staycation. will stay there again
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Dear Guest, Thank you for your glowing review. We are pleased to know that you felt well taken care of and the little ones also felt comfortable during your stay with us. All of us are awaiting for your return in the near future. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
nice location & nice staffs”
It is definitely the best option when you want to stay in Jakarta. It locates the very center of the city, and you can get anywhere relatively easily(you must consider the traffic in the city though) One thing that I was disappointed with was the pool. It was smaller than I expected, so, if you are planning to spend your vacation with nice pool, you can re-consider. but I don't know which hotel in center of the city has a great pool.
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Dear Karl, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. Our location has become a strong point for our guest as we are close to big luxurious malls and easy to navigate as we are located in the very heart of the city. Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable and in the meantime we look forward to welcoming you back very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager