Luxury and Comfort at Mandarin Oriental Jakarta
Experience luxury and comfort at Mandarin Oriental Jakarta, a 5.0 star hotel located in the heart of Jakarta, Indonesia. The hotel offers a wide range of facilities to ensure a comfortable stay for all guests. Enjoy 24-hour room service, a coffee shop, bar, restaurant, and poolside bar. Stay connected with Wi-Fi in public areas and take advantage of the airport transfer and shuttle service. Relax in the outdoor pool, sauna, or spa, and stay fit in the fitness center. Other amenities include a nightclub, concierge, safety deposit boxes, and valet parking. The hotel also offers executive lounge access, express check-in/check-out, and daily housekeeping. Start your day with a delicious breakfast buffet or continental breakfast, and shop for souvenirs at the gift shop. With car park free of charge and taxi service available, Mandarin Oriental Jakarta has everything you need for a comfortable and enjoyable stay.
Luxurious Room Types at Mandarin Oriental Jakarta
Mandarin Oriental Jakarta offers a range of luxurious room types to suit every traveler's needs. Choose from the Deluxe Club Corner Room King, Deluxe Club King Room, Deluxe Corner Room King, Deluxe Corner Room Twin, Deluxe Room King, Deluxe Room Twin, Monument View Club Corner Room King, Monument View Club Room King, Monument View Corner Room King, Monument View Corner Room Twin, Monument View Room King, Oriental Suite Room, Urban Club Suite King, Urban Club Suite Monument View King, Urban Club Suite Monument View Twin, Urban Suite King, and Urban Suite Monument View King. Each room type is spacious, with 47 to 95 square meters of indulgent living space, and features either a king bed or twin beds for a comfortable night's sleep.
Exceptional Staff and Clean, Spacious Rooms
Mandarin Oriental Jakarta has received glowing reviews from its guests, who have praised the exceptional friendliness and helpfulness of the staff. The hotel's cleanliness and beautiful interior design have also been noted and appreciated. Guests have found the rooms to be very spacious, clean, and comfortable, with all the necessary amenities provided. The bathrooms have also been praised for their spaciousness and well-stocked supplies. Additionally, the hotel's exclusive and quiet atmosphere has been a plus for many guests. Overall, Mandarin Oriental Jakarta offers a great location, delicious food, and excellent accommodations, making it a top choice for travelers visiting Jakarta.
Experience Unmatched Comfort and Service at Mandarin Oriental Jakarta
Mandarin Oriental Jakarta is a hotel that truly lives up to its reputation. With an overall rating of 9.2, guests have consistently praised the hotel for its exceptional service and unmatched comfort. The staff performance rating of 9.4 is a testament to the hotel's commitment to providing guests with the best possible experience. The hotel's facilities, rated at 9.0, include a fitness center and outdoor pool, while the cleanliness rating of 9.5 reflects the hotel's attention to detail in maintaining a spotless environment. Guests have also raved about the hotel's location, with a rating of 9.4, which is conveniently located near shopping and dining options. While the food and dining rating of 8.6 may be slightly lower than other categories, guests still appreciate the quality and variety of cuisine offered. With an impressive value rating of 8.9, guests can enjoy all that Mandarin Oriental Jakarta has to offer without breaking the bank. Overall, guests have left glowing reviews of their stays at Mandarin Oriental Jakarta, making it a top choice for travelers seeking comfort, luxury, and exceptional service.
![Swimming pool [outdoor], Mandarin Oriental Jakarta in Jakarta](http://pix10.agoda.net/hotelImages/461846/0/b16240442ff1da65118fdeb5e23605dc.jpg?ca=0&ce=1&s=1024x768 "Swimming pool [outdoor], Mandarin Oriental Jakarta in Jakarta")
![Swimming pool [outdoor], Mandarin Oriental Jakarta in Jakarta](http://pix10.agoda.net/hotelImages/461846/0/66cde76baae4408a348379a597dcc5e8.jpg?ca=0&ce=1&s=1024x768 "Swimming pool [outdoor], Mandarin Oriental Jakarta in Jakarta")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/461846/0/b16240442ff1da65118fdeb5e23605dc.jpg?ca=0&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/461846/0/66cde76baae4408a348379a597dcc5e8.jpg?ca=0&ce=1&s=512x384)
![Golf course [on-site]](http://q-xx.bstatic.com/xdata/images/hotel/max1024x768/78804287.jpg?k=c331b820f62cfb3947167af47e51de3d55aa0f3b8f18c6b4ffe8f1d52d6e40e5&o=)
Excellent staff, room and facilities!”
I have travelled a fair bit, and I must say, this has been the BEST experience I have ever had from a hotel stay. Staff were warm and helpful. I felt their genuineness and authenticity. You will fell well taken care off. From the very moment you stepped in, you will be cared for. They served me drinks while I was checking in. Gave me a late check-out (4pm?!) as they knew my flight was at 7pm. They left me thoughtful notes and extra bottled water in my room as they saw my bag of medicines, thinking I wasn't feeling too well. Gym facilities was great, so was the pool. Everything was cleaned and well maintained. Location wise, it was just one road crossing (5min) away from Grand Indonesia. A really huge shopping mall with all that you ever need. I am blown away with everything, and I look forward to my return in the future.
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Dear Ziqq, Thank you for choosing our hotel as your home away from home. We truly believe that personalised service and paying attention to the smallest details are important and as such I am delighted that our team have gone the extra mile in ensuring that you had such a great stay. Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable and in the meantime we look forward to welcoming you back very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Great staycation for family in Mandarin Oriental Hotel Jakarta”
We booked 3 rooms with different views for our family staycation. They were all stunning 😍. Though i spent many years living in jakarta and tangerang, but i’ve never taken my own kids walking around bunderan HI😅. And it was a very nice moment to remember for the whole family doing activities with our loved ones.. The hotel is superb, with big rooms for family, their cleanliness are extraordinary. I usually got very sensitive in dust, but i was surprised that i could sit in the floor and doing pray without sneezing. We could walk, run and doing other exercises inside and outside the hotel. Perhaps in the future, they can build larger swimming pools in one of their high floors. Their staffs were super duper friendly and helpful, and last but not least of course foods were excelent 😍. Mandarin Oriental Jakarta Hotel was also an excellent choice for family staycation with no need to compare🙏 when doing business there👍👍👍
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Dear Novita, Thank you for your fantastic review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues has made your stay so special and memorable where you and your family felt well taken care of. We look forward to welcoming you back to the hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
You get what you pay. And more. ”
The staff are fantastic that what sets them apart. The receptionist and morning breakfast egg station. They recognise you and call you by name and make the type of eggs you want. Huge room. Very comfortable beds.
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Dear Jason, Thank you for your glowing review. We appreciate your recognition towards our team who have gone the extra mile to ensure your stay was a memorable one. Receiving positive guest recognition sincerely inspires the team to constantly work towards delivering excellence amidst unparalleled luxury. In the meantime, we look forward to welcoming you back to our hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Spectacular”
Stayed at this amazing hotel for 3 nights..everything was perfect! The staff especially Jonathan is very friendly. I will come again to this hotel! MO Jakarta, you guys did awesome job! 🫰
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Dear Mohd, Thank you for your glowing review. We appreciate your recognition towards our team who have gone the extra mile to ensure your stay was a memorable one rest assured Jonathan will be informed of your very kind feedback. Receiving positive guest recognition sincerely inspires the team to constantly work towards delivering excellence amidst unparalleled luxury. In the meantime, we look forward to welcoming you back to our hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Friendly staff, comfy room, big room, and most importantly, affordable ”
Had a very pleasant stay. Our receptionist whose name is Jesslyn is kind enough to offer us complimentary drinks in the restaurant during our waiting time. Breakfast was great. lot of variation yo choose from (fried rice, fried kwetiauw, laksa, fried chicken, steam.fish, etc). Love the ambience in the restaurant. Friendly staff, comfy room, big room, and most importantly, affordable and worth it for that amount of money. We will definetly come back again in the future.
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Dear Surya, Thank you for your fantastic review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues has made your stay so special and memorable. We look forward to welcoming you back to the hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Nice hotel in the center of Jakarta”
This is our first time staying here and we’re surprised by the hospitality from the staffs. They treated the guests and the children warmly. The hotel location is really strategic facing the Bundaran HI. If you book the room with Bundaran view, you can just sit next to the window and enjoy the view from your room. It’s very near to shopping malls such as Grand Indonesia and Plaza Indonesia. The room is nice too. It’s not a new room but well maintained. For breakfast, there’s selection of international buffet at Cinnamon. Their Chinese restaurant (Li Feng) is really nice. And you can try their French restaurant (Lyon) too. They have some kids activities at the hotel too such as treasure hunt which kids can get a slice of cake at the end of the hunt. It’s simple but kids like it. What I notice during our stay is that the hospitality of the staffs came naturally and we can feel the sincerity behind their smile. So I will give credit to the hotel management that can provide the nice working environment for the staffs that make the staffs happy and comfortable while working and it makes a huge impact for the guests.
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Dear Idyawati, Thank you for your fantastic review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues has made your stay so special and memorable. We look forward to welcoming you back to the hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Amazing”
Absolutely amazing in every terms, especially the location of the hotel. The staff is friendly, the facilities are top notch, everything was great.
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Dear Bagus, We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one. Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Thank you for being a Fan. Kind regards, Andy Andrew Abram General Manager
Awesome Hotel”
room type: deluxe with monument view a hotel with a strategic location, close to the busway station. this hotel has clean, spacious rooms and great views. All staff was friendly and helpfull on all sides especially in the restaurant part and room service where traveller was able to communicate via messaging service (whatsapp). And also this hotel have easy access to parking area. For breakfast food it is quite good, maybe it can be improved with the availability of ice cream. Things that need to be improved are the speed for checking in and the availability of rooms where you just get a room at 03pm
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Dear Akhadi, We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one. Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Thank you for being a Fan. Kind regards, Andy Andrew Abram General Manager
Best Experience”
Thank you for Our best experience at Jakarta with stay at Mandarin Oriental
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Dear Ardiansyah, We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one. Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Thank you for being a Fan. Kind regards, Andy Andrew Abram General Manager
Wed Anniv Trip”
The staffs are very helpful for this stay. They prepared nice things for my parents wedding anniversary! Glad to make a stay here with the friendly staffs and great room 🥰🥰
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Dear Cynthia, We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one. Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Thank you for being a Fan. Kind regards, Andy Andrew Abram General Manager
Exceptional”
Love everything about the hotel esp the spacioua and auper clean room, and also the staffs are ao helpful and friendly. If they have a bigger pool and kids playground, it would be perfect. Thank you so much
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Dear Ferina, Thank you for choosing our hotel as your home away from home. We truly believe that personalised service and paying attention to the smallest details are important and as such I am delighted that our team have gone the extra mile in ensuring that you had such a great stay. Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable and in the meantime we look forward to welcoming you back very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Feels like returning HOME”
Predictably great! Staying at the Mandarin Oriental is never disappointing; it always feels like returning HOME. The building/structure is quite dated but the interior is well-maintained and clean. The most unforgettable part of my stay was the service/hospitality. Thumbs up to everyone at the MOJ!
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Dear Valerie, Thank you for your fantastic review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues has made your stay so special and memorable. We look forward to welcoming you back to the hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Overall a great stay, except for the parking lot”
I'm staying here with my children and my in laws. The rooms are great, the breakfast taste great though a bit crowded in the restaurant. The service generally are great. The health protocol are adhered. Some of the protocol I know of are, rooms are cleaned & disinfected, and won't be used by other guest for 24 hours, mask is a must, limitation of pool & gym usage for only 10 people per hour slot, breakfast is split into 3 different time slots. My biggest issue is only about the provided parking building. It is a separated building, with the only direct access to the hotel is through P6 floor (the rooftop of parking building). The problem is, there's no elevator in the parking building....In my case where I have to park in the P4, I have to drag my luggage to P6 or P1 through stairs or the car lane. You need to bring a driver with you if you don't want to carry your luggage through the parking building stairs.
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Nice”
Good location. Spacious rooms . A lots of extras. Wish the breakfast have more variety. I recommend this hotel .
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Dear Yuliia, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Best Place”
location nearby many offices both national and international
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Dear Yane, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Lovely choice!”
We booked monument view room, the room size was perfect , comfy bed, lovely view, staff are amazingly friendly! Overall experice is fantastic.. will definitely come again
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Dear Ranny, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Exceptional”
What I will always remember are the friendly, super helpful staffs! Another thing, the hotel is located very strategically, bonus the iconic monument view! Despite being located in one of the busiest parts of the city, the hotel can definitely your go to was quiet and relaxing.
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Dear Felicia, Thank you for your fantastic review. As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues has made your stay so special and memorable. We look forward to welcoming you back to the hotel very soon. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager
Amazing staff”
The service from the staff is what really stands out for this property. Sincere service from thr heart, if not, then amazing training to the staff! Great initiative in identifying guests needs. Rooms are spacious and love the bathroom that comes with a shower area, bathtub and vanity area. A closet spacious enough away from the beds and couch. Great work desk. And HDMI ports neatly located to connect to your personal devices. Screen mirroring possible on the tv to watch your favourite netflix/disney+... Amazing experience. Connectivity to the Grand Indonesia was a bit of a disappointment.
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Dear James, We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one. Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Thank you for being a Fan. Kind regards, Andy Andrew Abram General Manager
Top hotel, top location.”
Everything you expect from a top hotel brand but done very well with care and attention to personal needs and maintenance. The best of city centre locations next to the fanciest malls and restaurants and then easy taxi or new transport system ride to city attractions. You can go cheaper but difficult to find better.
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Dear Richard, Thank you for staying at Mandarin Oriental, Jakarta. We are delighted to read your fantastic review. Delivering legendary service from the heart is what we are known for and we are very happy to know that it is reflected during your stay. Apart from the service given by our colleagues, our location has become another plus point for our guest due to easy access to the nearest luxury shopping malls. Please do let us know if there is anything that we can do to make your next stay even more relaxing and memorable. We sincerely look forward to the pleasure of welcoming you back to the hotel again soon. With warm regards, Andy Andrew Abram General Manager
Great stay”
Everything was perfect except breakfast. Arrangement was not smooth. Asked to wait in our room when overpacked. No proper arrangement Breakfast spread was weak! Much to improve. Taste wise not too good. F&B director has to get involved to improve the overall setup and food choices
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Dear Fariz, We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one. However, we are sorry that you had less than satisfactory breakfast experience. Your feedback is highly appreciated for our future improvement. Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Thank you for being a Fan. Kind regards, Andy Andrew Abram General Manager