Authentic and cosy”

This quaint inn was run by a Japanese couple who knew limited English. But they were very warm and welcoming! They offered to pick me up from the station the night that I arrived and would also drive me to the ski resorts when there weren't any shuttle buses! The ensuite was spacious, clean and cosy and it felt like going back home after a whole day of snowboarding! Within the ryokan, there was also a shared onsen which I visited a couple times a day, before and after snowboarding! During my stay, I didn't bump into the other guests at the onsen so it was essentially my own private onsen, amazing! The breakfast was also very generous and very traditional, which was delicious and hearty before a long day ahead. All in all, it was an amazing experience and I would definitely stay in maruni ryokan the next time I go to hakuba!

Excellent accommodation in Hakuba”

Location is excellent, 4 minutes (in ski boots) walk to bus terminal, where all buses to different ski fields and Tokyo, Nagano stops. Staff is ultra friendly, always accommodating. Breakfast is traditional Japanese plus a dish of western dish, normally an egg dish. Dinner is extra and have to book one day ahead. It is a must try, great value for a full Japanese dinner, the set menu changes daily and the food are exceptional. The ryokan has its own onsen, storage room for ski, dry room and a coin operated washing machine (but no dryer). The rooms are large for Japanese standard. If you haven't tried sleeping on tatami before, don't worry, they are very comfortable. What make Maruni Ryokan stand out is the friendliness of all the staff, they might not speak perfect English, but they get out of their way to accommodate each guest and make you feel part of their family. Nothing beats a smiley face first thing each morning at breakfast.

Fantastic Staff, Location, and Hotel - Great Value”

To start, let me just say that staying at this ryokan should a no-brainer for the majority of people. The only exception may be those expecting a 4- or 5-star Western-style hotel, and aren't open to alternatives: if that's you, then give this a skip. Everyone else, read on... - The staff was exceptional. They were extremely polite and accommodating, and one of the women spoke enough English that we were able to communicate with them relatively easily. My brother had to switch to Japanese a few times, but only due to a some more complicated questions. They even picked us up/dropped us off at the train station, and on one occasion even stopped what they were doing to give us a ride to a mountain when we missed the bus. - The location is very convenient. It's centrally located: about a 2 minute walk to the bus station (where you can catch buses to the mountains and the train station), and a 5-10 minute walk to Happo One. There are plenty of restaurants, ski shops, cafes and bars within a 5 minute walk. - The rooms were clean and comfortable. It's a ryokan, so that means tatami mats and futons. I was concerned about sleeping on a futon mat, as my back makes it hard to get a good night's sleep on most mattresses, but honestly I can't believe how well I slept. - They offer Western- and Japanese-style breakfasts. I had the Western one, and my brother had the Japanese one. Both were quite good, but not exceptional. We both enjoyed our food - this is just the only thing that met, but didn't exceed expectations. - They have their own gender-specific onsens in the ryokan. The mens one was decent sized, and was empty both times we used it, but I could see it potentially getting a little more crowded after the ski lifts start closing. - The price was extremely reasonable, especially for a ryokan, which sometimes charge an arm and a leg for accommodation. It's a great deal anyway, but if you are looking to try a ryokan, this is a great way to do it.

Ideal family run Ryokan for skiing or summer ”

This is a very good place to stay in central Happo for skiing along the Hakuba Valley. Excellent facilities - ski storage, drying room, onsen etc). Wonderful staff who provided first class support, pick up from train station, wonderful breakfast, assistance with Taqbin etc. Very clean establishment as expected in Japan. Good heating. Ideal location close to shuttle bus stop, 5 mins from Happo bus terminal (for buses to the other Hakuba ski hills and Nagano), good bars and restaurants nearby. Will definitely stay there again.

Nicest place to stay in Hakuba”

Convenient location as the hotel located close to the integrated bus terminal for the shuttle buses of all ski resorts in Hakuba and intercity buses for Nagano JR station, various major cities & Tokyo airports. Wonderful staffs provided the warm and helpful Japanese hospitality and service to the guests all the time.

Cozy and comfortable stay ”

we will definitely come back to this hotel the next time we visit Hakuba. Simple but so cozy and staff are so friendly. We enjoyed our stay a lot!

Excellent family run ryokan. Highly recommended. ”

Highly recommended family run authentic Japanese style ryokan. Come here if you want true Japanese hospitality. Food was amazing - all home style Japanese cooking. Staff had basic English but provided amazing service. Rooms were simple Japanese style but spacious and clean.

Excellent ryokan for Hakuba”

Lovely friendly and helpful family run this ryokan. It's super clean with great food. The location is in Happo and convenient for the slopes via rides from the family or shuttle buses. I loved staying here and look forward to staying there again

The best Ryokan in Hakuba”

If you can get a single room for a good price, book this place before it sells out. The rooms are very clean, private bathroom is great, staff service is exceptional.

Awesome breakfast, comfy room and beds”

This hotel is run by a very friendly Japanese family. You have all what you need with them. They make extremely good breakfast, very comfy onsen and room. Super clean.

Excellent Ryokan ran by a Japanese family”

Our room had many windows, a nice view on the mountains and loads of natural light. Nice indoor Onsen. Great traditional Japanese dinner and breakfast. Very kind and helpful staff, welcoming foreigners (speak English). Great value for money. We will come back!

Best ryokan ”

Stay was so good can only say great things. Location was close walk to main bus station which also has the only ATM around. Short walk to happo one gondola. Staff were awesome and came out to say goodbye when we left. Best beds in Japan so far!

Our first time in a ryokan. This was a wonderful experience😀”

The owners were perfect hosts like family to us. Very comfortable had a great night sleep perfect breakfast of western and Japanese very accommodating We recommend highly

Great location with wonderful staff”

Very close to the Happo bus station, and not far to town or the hills. Staff were so pleasant, helpful and generous...and of course the Onsen!

Could not be better”

This place is exceptional, in terms of cleanliness, facilities, hospitality and value for money.

very convenient very enthusiasm”

very convenient very enthusiasmvery convenient very enthusiasm

Very Good Hotel ”

好客的日式民宿”

員工不太懂英文，但是得努力去解答你的問題 最後checkout漏了丫電器，員工更走出很遠的車站交回給我，而他們其實不知我是在車站，只是試一試..