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Mercure Convention Center Ancol Jakarta
Executive Room with King size bed - Bed, Mercure Convention Center Ancol Jakarta in Jakarta
Facilities, Mercure Convention Center Ancol Jakarta in Jakarta
Interior view, Mercure Convention Center Ancol Jakarta in Jakarta
Interior view, Mercure Convention Center Ancol Jakarta in Jakarta
Beach, Mercure Convention Center Ancol Jakarta in Jakarta
Swimming pool [outdoor], Mercure Convention Center Ancol Jakarta in Jakarta

Removed from saved list

7.7

Very good

4,847 reviews

4,847 reviews

Housekeeping45
View36
Breakfast24
See map
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Ancol Dreamland 560 m
Jakarta Old Town 2.8 km
Museum Bank Indonesia 3.1 km
Jakarta Cathedral 5.2 km
National Monument (MONAS) 5.9 km
Gambir Train Station Building 6.1 km
National Museum 6.2 km
Grand Indonesia Mall 8.3 km
Istiqlal Mosque 20.4 km
Beautiful Indonesia in Miniature Park 23.7 km
Nearby landmarks
Ocean Ecopark Ancol 310 m
Atlantis Water Adventures Ancol 320 m
Putri Duyung 450 m
Drug Store 480 m
Ancol Golf Course 480 m
Art Market 490 m
Pasar Seni 490 m
Padang Golf Jaya Ancol 500 m
Dunia Fantasi 530 m
Ancol Dreamland 560 m

Mercure Convention Center Ancol Jakarta

Jl. Pantai Indah, Taman Impian Jaya, Ancol, Jakarta, Indonesia, 14430 - See map

Make your best journey to Jakarta with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Ancol part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

570 meters to Ancol Dreamland

Front desk [24-hour]

Airport transfer

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Kids club

Swimming pool [outdoor]

Bicycles

BBQ facilities

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money7.5
Distance to city center2 km
Location rating8.5
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport16.9 km

Rooms available at Mercure Convention Center Ancol Jakarta

Grand Deluxe Double With Balcony
...
  • Room size: 38 m²/409 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Grand Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Executive Ocean Room
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Ocean View King Room
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Twin with Balcony
...
  • Room size: 38 m²/409 ft²
  • Park view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Grand Deluxe Ocean View Twin Room
...
  • Room size: 38 m²/409 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • Park view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Double Room with Balcony and Single Sofa Bed
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Superior King Room
...
  • Room size: 24 m²/258 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 24 m²/258 ft²
  • Park view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Mercure Convention Center Ancol Jakarta have bars on-site?

Experience your getaway the best way yet with Mercure Convention Center Ancol Jakarta's bar and poolside bar readily available right in front of your doorstep for whenever you need a drink or two.

Does Mercure Convention Center Ancol Jakarta have a swimming pool?

While lounging at Mercure Convention Center Ancol Jakarta, you can enjoy the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

What types of entertainment are available at Mercure Convention Center Ancol Jakarta?

Mercure Convention Center Ancol Jakarta features numerous entertainment facilities which includes games room and billiards for your enjoyment while staying here.

Are there ATM on-site at Mercure Convention Center Ancol Jakarta?

Yes! The perks of staying at Mercure Convention Center Ancol Jakarta include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your trip.

What are the property's policies for children's bedding at Mercure Convention Center Ancol Jakarta?

Mercure Convention Center Ancol Jakarta's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

In which languages can Mercure Convention Center Ancol Jakarta's employees communicate?

Mercure Convention Center Ancol Jakarta can converse up to 3 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do guests love most about Mercure Convention Center Ancol Jakarta?

Verified guests that stayed at Mercure Convention Center Ancol Jakarta have given this property a rating of 8.523 for its excellent location as the major highlight for their stay.

What do local visitors think about Mercure Convention Center Ancol Jakarta?

Past local travelers that have stayed at this property have given Mercure Convention Center Ancol Jakarta an average rating of 9.0. You can look up on more comprehensive customer ratings, and feedback for this property down in the review section.

What restaurants are close by Mercure Convention Center Ancol Jakarta?

Mercure Convention Center Ancol Jakarta’s community is Ancol which consists of popular restaurants such as Hanamasa, Sushi Masa, and Padang Merdeka.

What time is check-in and check-out at Mercure Convention Center Ancol Jakarta?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated time frame may be charged an additional fee.

See map

Explore the neighborhood

What people love about Mercure Convention Center Ancol Jakarta

  • 9.6

    Exceptional
    Cleanliness

    "The room was okay - quite clean and well maintained for an old hotel, hot water and ac worked well."

    Marizka

    |

    May 19, 2023

  • 8.8

    Excellent
    Cleanliness

    "The room was sparkling clean, the TV was working good (all the channels, local/international), the breakfast menu was quiet many/good."

    Ariana

    |

    December 1, 2022

  • 9.6

    Exceptional
    Location

    "Comfy place to stay in ancol right on the seafront."

    Guido

    |

    July 11, 2023

Overall rating:

7.7

Very good
4,847 reviews
Cleanliness
7.5
Facilities
8.1
Location
8.5
Read all reviews >
What travelers say they love:
Best location, good food, nice pool, best staff
Tina from Indonesia
Family with older children
More about Mercure Convention Center Ancol Jakarta

More about Mercure Convention Center Ancol Jakarta

Mercure Convention Center Ancol Jakarta

Maximize your Jakarta adventure with a stay at Mercure Convention Center Ancol Jakarta. The true local flavors and culture of Jakarta are yours with a stay at Mercure Convention Center Ancol Jakarta, located just 5.9 km from the famous National Monument (MONAS).
The superior services and facilities offered at Mercure Convention Center Ancol Jakarta will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Jakarta can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Mercure Convention Center Ancol Jakarta. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Mercure Convention Center Ancol Jakarta. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Mercure Convention Center Ancol Jakarta. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Mercure Convention Center Ancol Jakarta offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Mercure Convention Center Ancol Jakarta, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Mercure Convention Center Ancol Jakarta which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Never let a day go wasted when you're at Mercure Convention Center Ancol Jakarta with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage. The many offerings at Mercure Convention Center Ancol Jakarta ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Mercure Convention Center Ancol Jakarta gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's dart board, ping-pong table, tennis court and badminton court. No need to go anywhere after dinner -- play with friends or family at the games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside Mercure Convention Center Ancol Jakarta and explore Jakarta during your stay. Your journey through Jakarta can be completed with a short shopping stop at Grand Indonesia Mall located 8.2 km away.

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Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Swimming Pool

127 mentions

Beach

87 mentions

Breakfast

70 mentions

Housekeeping

64 mentions

Languages spoken
  • English
  • Arabic
  • Indonesian
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Badminton court
  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Garden
  • Massage
  • Pool facilities
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
Restaurants on site
Sunda Kelapa Restaurant
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte

Location

Jl. Pantai Indah, Taman Impian Jaya, Ancol, Jakarta, Indonesia, 14430
Excellent
Location

8.5

Airports
  • Halim Perdanakusuma International Airport (HLP)
    16.9 km 45 min drive
  • Soekarno-Hatta International Airport (CGK)
    20.3 km 41 min drive
Public transportation
  • Ancol
    1.1 km
  • Kampung Bandan Railway Station
    1.5 km 15 min drive
Hospital or clinic
  • Drug Store
    480 m
Shopping
  • Grand Indonesia Mall
    8.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Ancol Dreamland
    560 m
  • Jakarta Old Town
    2.8 km
  • Museum Bank Indonesia
    3.1 km
  • Jakarta Cathedral
    5.2 km
  • National Monument (MONAS)
    5.9 km
  • Gambir Train Station Building
    6.1 km
  • National Museum
    6.2 km
  • Grand Indonesia Mall
    8.3 km
  • Istiqlal Mosque
    20.4 km
  • Beautiful Indonesia in Miniature Park
    23.7 km
Nearby landmarks
  • Ocean Ecopark Ancol
    310 m
  • Atlantis Water Adventures Ancol
    320 m
  • Putri Duyung
    450 m
  • Drug Store
    480 m
  • Ancol Golf Course
    480 m
  • Art Market
    490 m
  • Pasar Seni
    490 m
  • Padang Golf Jaya Ancol
    500 m
  • Dunia Fantasi
    530 m
  • Ancol Dreamland
    560 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until12:00
Getting around
  • Airport transfer fee300000 IDR
  • Distance from city center2 km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)200000 IDR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 438
  • Most recent renovation2019

Property announcements

As the property is located inside the tourist attraction Ancol, the entrance ticket is borne by the guest (personal vehicle). For further information, please contact the property directly.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Convention Center Ancol Jakarta from real guests

Provided by verified guests of Agoda
7.7
Cleanliness7.5
Facilities8.1
Location8.5
Room comfort and quality6.9
Service7.7
Value for money7.5
High score for Jakarta
Rating
9+ Exceptional (483)
8-9 Excellent (425)
7-8 Very Good (860)
6-7 Good (565)
<6 Below Expectation (685)
Time of the year
Mar - May (729)
Jun - Aug (958)
Sep - Nov (569)
Dec - Feb (762)

Show reviews that mention 

Showing 3,018 verified guest comments
12345
10.0
Exceptional
Hezreen from Malaysia
Family with young children
Grand Deluxe Double With Balcony
Stayed 3 nights in November 2022

Best hotel in Ancol Jakarta”

The best hotel you can get if want to stay in Ancol, Jakarta. You would never regret. Nearby to Ancol Dreamlands; you can say it. Even staying in hotel is so nice until you feel you dont want to go anywhere else. Even the pool is spacious and love it because have pool for kids. Only food needs improvement a bit. I mean, there’s plenty of foods to choose but the taste is not too stunning but is edible. Everything was ok. Staffs are very helpful too. From the front desk, even the guards are very helpful. I’m here for business purpose but brought my family as well; for vacation. 4 days 3 nights is not enough for me. Definitely will come back here and choose this hotel again. A place where you will not regret.

Reviewed December 18, 2022

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Dear Mr. Hezreen, Thank you for staying with us and for the wonderful review given. This will surely motivate the team for doing a better service than before. Please allow me to express my sincere apology for the food and its variations that need to be improved. This will surely be our Kitchen Team evaluation and better improvement. Thank you once again for sharing your kind feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Gloria Vera Kristie Guest Experience Manager

Responded December 20, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Mian from Indonesia
Family with young children
Superior King Room
Stayed 1 night in March 2022

Best staycation after a long while.”

I've been wanting to take my mum and my son to a short vacay/staycation after years not going anywhere with them. When I finally could, I asked my son and he wanted a pool in the hotel and my mum wanted to go someplace with a bit of nostalgia. So I picked Mercure Ancol and we did have the best time after a really long while. Our stay was really memorable. We had a really great time. Everyone got what they one wanted, the best pool with a really cool slide and a feeling of nostalgia. The staff was superb and friendly, the meal was excellent, the room was clean and cozy. I'm glad I made the right choice for my family. I really hope we could do another family staycation with my sister when she's in town. Thank you, Mercure Ancol, for making our stay memorable!

Reviewed March 27, 2022

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Dear Ms.Mian, Greetings from Mercure Convention Center Ancol Jakarta! Thank you for taking the time to share your amazing review, especially for choosing our hotel for your short vacations with your beloved family We are beyond delighted to know that your experience was a great one. The entire team and will surely rely on your compliments as our motivation to keep up the great service in the future and hope that your next visit will be a much more amazing experience. Mercure Convention Center Ancol Jakarta cannot wait to serve you again at the soonest time. Our Best regards, Francisca Maria Guest Experience Team

Responded March 31, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Mian from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in March 2022

A Memorable Staycation”

I've been wanting to take my family on a vacay/staycation. Chose Mercure Ancol from what my mum and son wanted, a nostalgic site and a cool swimming pool. We had a really wonderful moments during our stay. The staff were super nice and friendly. The room we stayed in was clean and cozy. The swimming pool had a cool slide with different kinds of pool. And the pool staff were very helpful too. The meal was delicious and on the first breakfast they gave me a discount. We had the best staycation and definitely looking to go there again with more family member next time. Very pleasant stay. My family was happy and so was I. Thank you very much.

Reviewed March 27, 2022

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Dear Ms. Mian, Greetings from Mercure Convention Center Ancol-Jakarta! We are grateful you chose to stay with us during your visit to Ancol, North Jakarta. Thank you for your generous words regarding your experience stay with us and we would happy to share with our team as this feedback will encourage them to always deliver extra service for all of our guest satisfaction. We are looking forward to welcome you back at Mercure Convention Center Ancol-Jakarta in the very near future. Best Regards, Francisca Maria Guest Experience Team

Responded March 31, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Ulfa from Indonesia
Family with young children
Grand Deluxe King Room
Stayed 1 night in November 2022

Exceptional”

I got an upgraded room. The room is so big, clean, tidy. The facilities for children is so cool. Indoor playground, sand dan pool. The staff is so warm and friendly esp staff in the playground.

Reviewed December 04, 2022

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Dear Mrs. Ulfa, Thank you for the review given. This has surely motivated our team to deliver service even better than before to the guests, including to you and your family. Look forward to welcoming you and your family back in the near future. Kindest Regards,

 Gloria Vera Kristie
 Guest Experience Manager

Responded December 05, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Ririn from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in April 2022

Great hotel”

The hotel was really clean. They applied the C19 protocols very well. We could only swim for 1 hour to give a turn with the other guests. The staff were incredible kind, polite, helpful. They also had popcorn for breakfast. The location was really close to Dufan and Sea World. We had a great stay in this hotel.

Reviewed April 18, 2022

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Dear Ms. Ririn, Greetings from Mercure Convention Center Ancol Jakarta! Thank you for taking the time to share your amazing review, especially for choosing our hotel for your holiday with your beloved family We are beyond delighted to know that your experience was a great one. The entire team and will surely rely on your compliments as our motivation to keep up the great service in the future and hope that your next visit will be a much more amazing experience. Mercure Convention Center Ancol Jakarta cannot wait to serve you again at the soonest time. Our Best regards, Francisca Maria Guest Experience Team

Responded April 24, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Christopher from Indonesia
Couple
Superior King Room
Stayed 1 night in February 2023

Good ”

Stayed one night as there was a concert we’re going to inside kawasan. Stay was pleasant.

Reviewed February 04, 2023

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Dear Mr. Christopher, Thank you for staying with us. We really hope that we were able to fulfill your requests during your stay as expected. We look forward to seeing you and your family again. Best Regards, Gloria Vera Kristie Guest Experience Manager

Responded February 08, 2023
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Anne from Indonesia
Business traveler
Superior King Room
Stayed 1 night in October 2022

All is good ”

Check in process so quick, helpful staff , very clean room, good furniture, nice breakfast, beautiful ocean view..... very comfortable to stay

Reviewed October 24, 2022

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Dear Mrs. Anne, Thank you for the wonderful review given. This feedback will surely motivate the team for doing a better service than before. We look forward to welcoming you back in the near future. Best Regards, Gloria Vera Kristie Guest Experience Manager

Responded October 24, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Erita from Indonesia
Family with young children
Grand Deluxe Ocean View Twin Room
Stayed 1 night in August 2022

The best place with the best view”

If you want to stay in a hotel with a sea view in the crowded city of Jakarta, Mercure Hotel is the solution. spacious rooms, complete facilities and friendly hotel staff make this hotel always to be missed. This is my 8th visit.

Reviewed September 05, 2022

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Dear Mrs. Erita, Thank you for your encouraging and kind words on our hotel and its services. This feedback will surely motivate them for doing a better service than before. We truly look forward to your return on your 9th visit onwards here with us:) Sincerely yours, Gloria Vera Kristie Guest Experience Manager

Responded September 06, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Ririn from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in April 2022

Great hotel”

The room was very clean, the staff were helpful, the hotel was great with several pools for kids. It was a kid-friendly hotel. The location was strategic. We'll be back for sure.

Reviewed April 27, 2022

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Dear Ms. Ririn, Greetings from Mercure Convention Center Ancol Jakarta! Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before. Once again a HUGE thank you for the review and look forward truly to your next visit to your second home here. Sincerely yours, Francisca Maria Guest Experience Team

Responded April 30, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Nadia from Indonesia
Family with young children
Grand Deluxe Ocean View King Room
Stayed 1 night in September 2022

Staycation with family at best”

Easy check in, requested birthday decoration and they nailed it even got the birthday cake, delicious breakfast, helpful staffs, will definitely come back here again, thank you

Reviewed September 15, 2022

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Dear Mrs. Nadia, Thank you so much for the feedback about the services given by the team that were to your expectation. It will surely motivate our team to do a better service than before. We look forward to welcoming you and your family again in the near future. Best Regards, Gloria Vera Kristie Guest Experience Manager

Responded September 19, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Erita from Indonesia
Family with young children
Grand Deluxe Double With Balcony
Stayed 1 night in April 2022

Sukak and always back here”

Untuk kesekian kalinya suruh buat ulasan ya. Intinya bg saya PERFECT!

Reviewed December 17, 2022

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Kepada Ibu Erita yang terkasih, Terima kasih untuk ulasannya mengenai pengalaman Ibu selama berada di tempat kami. Hal ini sudah kami teruskan kembali kepada team kami agar semakin termotivasi untuk terus meningkatkan kualitas pelayanan dengan lebih baik lagi kepada para tamu, termasuk kepada Ibu sekeluarga. Sekali lagi terima kasih untuk informasi yang sangat berharga ini. Kami tunggu kedatangan Ibu sekeluarga selanjutnya di tempat kami. Hormat kami, Gloria Vera Kristie Guest Experience Manager

Responded December 20, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Nick from Indonesia
Family with young children
Superior King Room
Stayed 2 nights in February 2020

Short stay in Mercure Ancol”

I was so happy that i got upgraded to a deluxe room. The staff really took care of us during our stay. It was perfect. However, on Saturday morning the hotel was full with participants of an event. Makes it really full and uncomfortable during breakfast. But overall it was really good stay. Wonderful

Reviewed March 14, 2020

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Dear Mr. Nick, It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta, We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us has met your expectation. Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation and to improve our service. We are looking forward to welcoming you back to Mercure Convention Center Ancol-Jakarta, in the near future. Warmest Regards Francisca Maria Guest Experience Team

Responded March 31, 2020
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
I from Indonesia
Solo traveler
Superior Twin Room
Stayed 2 nights in November 2022

Exceptional”

Kamar bersih, sarapan enak, staf ramah, lobi wangi, lokasi dekat dufan, dekat pantai, great ambience 👍

Reviewed November 17, 2022

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Kepada Bapak/ibu yang terkasih,

 Terima kasih untuk penjelasannya mengenai pelayanan hotel ini yang sudah sesuai dengan yang diharapkan. Ini sudah kami sampaikan kembali kepada team agar semakin termotivasi untuk melakukan pelayanan hotel dengan lebih baik lagi.

 Sekali lagi terima kasih telah berbagi informasi. Salam Hormat,

 Gloria Vera Kristie
 Guest Experience Manager

Responded November 29, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
NATHARIA from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in June 2022

All the staff is very kind”

Love the pool and all the staff is very kind, no exception..my kids was very happy stay at mercure, the breakfast a lot variety..nice

Reviewed June 28, 2022

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Dear Mrs. Natharia, Thank you for staying at Mercure Convention Center, Ancol – Jakarta and your kind feedback about the pool, the breakfast, and the team's hospitality that as your expectation. We look forward to seeing you and your family again on your next visit with us. Kindest Regards, Gloria Vera Kristie Guest Experience Manager

Responded June 28, 2022
Mercure Convention Center Ancol Jakarta
9.6
Exceptional
Gema from Indonesia
Family with young children
Grand Deluxe Ocean View King Room
Stayed 2 nights in January 2023

Best Place for Short Escape On Jakarta”

all was great except when for the parking lot there are no officer to help finding the parking lot

Reviewed February 01, 2023

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Dear Mr. / Mrs. Gema, Thank you for the feedback given. Please accept our sincere apologies regarding your concerns and this has been shared with the Security Team for their evaluation later on. It is our hope that you will still give us the opportunity to serve you better in the future. Sincerely yours, Gloria Vera Kristie Guest Experience Manager

Responded February 03, 2023
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Bagus from Indonesia
Family with young children
Grand Deluxe King Room
Stayed 1 night in January 2023

Exceptional”

Friendly & attentive staff, good location with walking distance to Ancol's attraction

Reviewed January 10, 2023

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Dear Mr. Bagus, Thank you for staying with us. It’s truly encouraging the entire team to be more motivated in doing a pleasant and memorable experience to the guests again, including to you and your family. We are looking forward to welcoming you and your family again on your next stay with us. Kindest Regards, Gloria Vera Kristie Guest Experience Manager

Responded January 16, 2023
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Aryo from Indonesia
Family with young children
Grand Deluxe King Room
Stayed 1 night in October 2022

Room”

Mercure ancol have big room. So, good for family trip

Reviewed January 01, 2023

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Dear Mr. Aryo, Thank you for your feedback. This will surely motivate our team to do more for the guests’ comfort and happiness, including for you and your family. We truly look forward to your next visit to our Hotel. Best Regards, Gloria Vera Kristie Guest Experience Manager

Responded January 03, 2023
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
WILIARTO from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in March 2022

4 times to this hotel”

Good Place.. Good food and good view

Reviewed November 11, 2022

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Dear Mr. WILIARTO, Thank you for the feedback about our hotel. We really hope that we were able to fulfill your expectation during your stay with us. We look forward to welcoming you and your family again in the near future. Best Regards, Gloria Vera Kristie Guest Experience Manager

Responded November 14, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Dimas from Indonesia
Couple
Superior Twin Room
Stayed 1 night in December 2022

The Best”

Staff dan resepsionis hotel ramah

Reviewed December 19, 2022

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Kepada Bapak Dimas yang terkasih,



 Terima kasih untuk penjelasannya mengenai keramahan team kami yang sudah sesuai dengan yang dikehendaki. Ini membuat team kami semakin termotivasi untuk melakukan pelayanan hotel dengan lebih baik lagi kepada para tamu, termasuk kepada Bapak sekeluarga di kemudian hari. 
 Kami tunggu kedatangan Bapak sekeluarga selanjutnya. Salam Hormat, Gloria Vera Kristie

 Guest Experience Manager

Responded December 20, 2022
Mercure Convention Center Ancol Jakarta
9.6
Exceptional
vivi from Indonesia
Family with young children
Executive Room with King size bed
Stayed 1 night in September 2022

It is best located on the beach side”

The ambience is nice and the food are great, highly recommended when you bring children to stay here, it has kids club and other family friendly facilities

Reviewed November 23, 2022

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Dear Mrs. Vivi, Thank you so much for the feedback about the services given by the team that were to your expectation. It will surely motivate our team to do a better service than before. We look forward to welcoming you and your family again in the near future. Best Regards, Gloria Vera Kristie Guest Experience Manager

Responded November 29, 2022
Mercure Convention Center Ancol Jakarta
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