Surrounding environment, Mercure Hai Phong in Haiphong
Mercure Hai Phong
Facilities, Mercure Hai Phong in Haiphong
Restaurant, Mercure Hai Phong in Haiphong
Nearby attraction, Mercure Hai Phong in Haiphong
Exterior view, Mercure Hai Phong in Haiphong
Swimming pool, Mercure Hai Phong in Haiphong

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8.8Excellent

585 reviews

585 reviews

Cleanliness 9.2
Service 9.1
Location 8.9
Facilities 8.7
Value for money 8.7
See map

8.9Excellent

Location rating score

Excellent location - 850 meters from city center
Parking
FREE
Closest landmarks
Lach Tray Stadium
130 m
Hai Phong Railway Station
560 m
bể bơi Việt Tiệp
570 m
Hồ An Biên
610 m
Hang Kenh Communal House
650 m

Mercure Hai Phong

No.12 Lach Tray Street, Ngo Quyen District, City Center / Sat Market, Haiphong, Vietnam, 180000 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the City Center / Sat Market part of Haiphong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cat Bi International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

560 meters to public transportation

Check-in [24-hour]

Airport transfer

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Haiphong every 9 minutes on Agoda.com
Value for money8.7
Distance to city center2 km
Location rating8.9
Nearest airportCat Bi International Airport (HPH)
Distance to airport5.0 km

Rooms available at Mercure Hai Phong

Twin Privilege Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Apartment, 1 Double Bed
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Privilege Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio with 2 Single Beds
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Bedroom Deluxe Apartment
...
  • Room size: 73 m²/786 ft²
  • City view
  • 2 king beds
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Standard 2 Bedroom Apartment
...
  • Room size: 69 m²/743 ft²
  • Street view
  • 2 king beds & 2 king beds
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Superior 2 Single Beds
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Deluxe Suite 1 King Bed
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
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Superior 1 King Bed
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Apartment
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are available at Mercure Hai Phong?

Mercure Hai Phong has a diverse selection of dining options for you to discover while lounging at this property, which include Vegetarian restaurant, Buffet in restaurant, Asian cuisine, Western cuisine, and International cuisine.

Does Mercure Hai Phong offer spa services?

You can enjoy your stay at Mercure Hai Phong far more by enjoying the benefits of the property's available spa services that are offered for all its guests to make your evening or night even better.

What public parks are within range of Mercure Hai Phong?

While residing at Mercure Hai Phong, cherish your morning or evening walk at nearby park which include Vườn Trẻ Kim Đồng, Kim Dong Garden, and công viên Tam Bạc.

At what time of the year is Mercure Hai Phong most popular?

Mercure Hai Phong's most popular month where verified tourists have stayed the most is in December.

In which languages can Mercure Hai Phong's employees communicate?

Mercure Hai Phong can converse up to 4 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do travelers love most about Mercure Hai Phong?

Verified guests that stayed at Mercure Hai Phong have given this property a rating of 9.15 for its exceptional cleanliness as the primary highlight for their stay.

What is the verified guest review consensus about Mercure Hai Phong's swimming pool?

100.0% of our past guest reviews have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Mercure Hai Phong down in the review section.

What is the typical rating that past Group travelers have given to Mercure Hai Phong?

Past group travelers that have stayed at this property have given Mercure Hai Phong an average rating of 8.7. You can check out more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Mercure Hai Phong?

Past local visitors that have stayed at this property have given Mercure Hai Phong an average rating of 9.1. You can look up on more detailed customer testimonials, and feedback for this property down in the review section.

What is the nearest train, metro, or bus station to Mercure Hai Phong?

The closest train, metro, or bus station is Cau Rao Bus Station, 2687.71 m away from Mercure Hai Phong.

What is the closest airport to Mercure Hai Phong?

The nearest airport to Mercure Hai Phong is Noi Bai International Airport, 100.0 km away.

What people love about Mercure Hai Phong

  • 7.6

    Very good
    Cleanliness

    "Clean and nice!"

    Mia

    |

    June 10, 2023

  • 10

    Exceptional
    Cleanliness

    "Perfect clean hotel"

    Molly

    |

    May 17, 2023

  • 10

    Exceptional
    Location

    "Overall the hotel is beautiful and located at the prime location,"

    Sparsh

    |

    September 18, 2023

More about Mercure Hai Phong

More about Mercure Hai Phong

Experience Luxury and Convenience at Mercure Hai Phong

Welcome to Mercure Hai Phong, a 5-star hotel located in the vibrant city of Haiphong, Vietnam. With its impeccable service, modern amenities, and convenient location, this hotel is the perfect choice for both business and leisure travelers. As you step into Mercure Hai Phong, you will be greeted by a warm and inviting atmosphere. The hotel offers a seamless check-in process, allowing you to start your stay without any hassle. Check-in time starts from 02:00 PM, ensuring that you have ample time to settle in and make yourself comfortable. Conveniently situated just 2 kilometers away from the city center, Mercure Hai Phong provides easy access to the city's major attractions, shopping districts, and business centers. Whether you are looking to explore the rich cultural heritage of Haiphong or indulge in some retail therapy, you'll find everything within reach. Built in 2018, Mercure Hai Phong boasts contemporary design and modern furnishings, creating a stylish and sophisticated ambiance. With a total of 233 well-appointed rooms, you can choose from a range of accommodation options to suit your preferences. Each room is thoughtfully designed to provide utmost comfort and convenience, ensuring a restful stay. Families traveling with children will appreciate Mercure Hai Phong's child-friendly policy. Children between the ages of 4 to 11 can stay free of charge, making it an ideal choice for a family getaway. The hotel also offers a range of amenities and services to cater to the needs of young guests, ensuring a memorable and enjoyable stay for the whole family. When it's time to bid farewell to Mercure Hai Phong, check-out is until 12:00 PM, giving you ample time to wrap up your stay and prepare for your onward journey. If you're heading to the airport, the hotel's convenient location ensures a quick and hassle-free transfer, with the airport just 15 minutes away. Experience luxury, convenience, and exceptional service at Mercure Hai Phong. Book your stay today and create unforgettable memories in the beautiful city of Haiphong, Vietnam.

Unwind and Indulge in Mercure Hai Phong's Entertainment Facilities

Mercure Hai Phong offers a range of entertainment facilities to ensure a memorable and enjoyable stay. Whether you're in the mood for some retail therapy or seeking relaxation and rejuvenation, this hotel has got you covered. Step into the hotel's shops and explore a variety of options, from local handicrafts to trendy fashion accessories. Find the perfect souvenir to commemorate your trip or indulge in some retail therapy. After a long day of exploring the city, unwind at the hotel's bar, where you can sip on refreshing cocktails and mingle with fellow travelers. Enjoy a laid-back atmosphere, cozy seating, and friendly staff, making it the perfect spot to relax and socialize. For those seeking ultimate relaxation, indulge in a massage or sauna session at the hotel's spa. Let the skilled therapists melt away your stress and tension, leaving you feeling refreshed and rejuvenated. Lastly, don't forget to visit the gift/souvenir shop to bring back a piece of Vietnam with you. Browse through a selection of unique and locally-made items, perfect for gifting or as a memento of your stay. Whether you're looking for entertainment, relaxation, or a little retail therapy, Mercure Hai Phong's entertainment facilities have something for everyone.

Stay Fit and Active at Mercure Hai Phong's Impressive Sports Facilities

At Mercure Hai Phong, we understand the importance of staying fit and active, even while on vacation. That's why we offer an array of top-notch sports facilities to cater to all your fitness needs. Our fitness center is equipped with state-of-the-art equipment, allowing you to maintain your workout routine with ease. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to break a sweat and stay in shape. Best of all, access to our fitness center is complimentary for all guests, ensuring that you can maintain your fitness goals without any additional cost. If you prefer to exercise outdoors, our hotel also boasts a stunning outdoor pool where you can take a refreshing dip or swim laps to your heart's content. Surrounded by lush greenery and offering plenty of sun loungers, our pool area is the perfect spot to relax and unwind after a long day of exploring Haiphong. With its crystal-clear waters and spacious layout, our outdoor pool provides the ideal setting for both leisurely swims and invigorating workouts. For those who prefer to exercise at their convenience, our 24-hour fitness center is at your disposal. Whether you're an early bird or a night owl, you can work out whenever it suits you. Equipped with the latest fitness equipment and open around the clock, our 24-hour fitness center ensures that you never have to compromise on your fitness routine, no matter what time of day it is. At Mercure Hai Phong, we prioritize your wellness and offer a range of sports facilities to help you stay fit and active during your stay. Whether you choose to hit the gym, take a dip in the pool, or work out at any time of the day, we have you covered. Book your stay with us and experience the ultimate fitness retreat in Haiphong, Vietnam.

Convenience Facilities at Mercure Hai Phong

Experience a hassle-free stay at Mercure Hai Phong with its wide range of convenience facilities. From the moment you arrive, you'll be greeted by a team of attentive staff ready to assist you with any requests. Take advantage of the 24-hour room service, ensuring that you can indulge in delicious meals or snacks at any time of the day or night. For those who prefer to travel light, the hotel offers laundry service and dry cleaning, allowing you to keep your clothes fresh and clean throughout your stay. Safety deposit boxes are also available, providing a secure place to store your valuable belongings. Stay connected with the complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. The hotel also features an express check-in/check-out service, allowing you to save valuable time during your travels. Additionally, the concierge is always on hand to provide recommendations and assist with any travel arrangements you may need. For smokers, there is a designated smoking area available. Convenience is further enhanced with a luggage storage facility, ensuring that your belongings are kept safe and secure before or after check-in. If you're in need of any essentials or snacks, the convenience store on-site has you covered. To ensure a comfortable and enjoyable stay, the hotel provides daily housekeeping, ensuring that your room is always clean and tidy. With all these convenience facilities at your disposal, Mercure Hai Phong is the perfect choice for a stress-free and enjoyable stay in Haiphong, Vietnam.

Convenient Transport Facilities at Mercure Hai Phong

At Mercure Hai Phong, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of transport facilities to ensure your journey is hassle-free from start to finish. Our airport transfer service provides a convenient and comfortable way to reach the hotel upon arrival, allowing you to relax and unwind from your flight. Additionally, our dedicated concierge team can assist you in arranging tours and exploring the vibrant city of Haiphong. Whether you're interested in cultural landmarks or local attractions, our knowledgeable staff will ensure you have an unforgettable experience. For guests with their own vehicles, we offer valet parking and a car park onsite, providing you with peace of mind knowing your vehicle is secure. If you prefer to explore the city at your own pace, we also provide car hire services, allowing you the freedom to discover Haiphong and its surroundings independently. Furthermore, our shuttle service is available for convenient transportation to nearby destinations. For those who prefer the convenience of taxis, our hotel is happy to arrange taxi services for you. With self-parking options available and a car park free of charge, parking is hassle-free for our guests. Please note that car park charges may apply for certain parking options. At Mercure Hai Phong, we strive to make your stay as comfortable and convenient as possible, ensuring that all your transportation needs are met.

Indulge in Exquisite Dining Experiences at Mercure Hai Phong

At Mercure Hai Phong, we believe that dining should be a delightful experience that tantalizes the taste buds and leaves you craving for more. With a range of dining facilities to choose from, we ensure that every meal is a memorable one. Start your day off right with our breakfast buffet, offering a wide selection of delicious options to suit every palate. From freshly baked pastries to hearty cooked dishes, there's something to satisfy every craving. For those who prefer a lighter start to the day, our continental breakfast is the perfect choice. Throughout the day, you can enjoy a cup of aromatic coffee or grab a quick bite at our cozy coffee shop. Whether you're catching up with friends or simply need a caffeine fix, our baristas are ready to serve you with a smile. When it comes to lunch or dinner, our restaurant is the place to be. Indulge in a culinary journey with our extensive menu featuring both local and international cuisines. From traditional Vietnamese delicacies to international favorites, our talented chefs use only the freshest ingredients to create flavors that will leave you wanting more. If you prefer to dine in the comfort of your own room, our 24-hour room service is at your disposal. Choose from a range of delectable dishes and have them delivered straight to your doorstep. For those who enjoy outdoor dining, our BBQ facilities are perfect for a fun-filled evening with friends or family. Savor the smoky flavors of grilled meats and vegetables while enjoying the beautiful surroundings. With our daily housekeeping service, you can rest assured that your dining experience will always be accompanied by a clean and inviting ambiance. At Mercure Hai Phong, we take pride in providing exceptional dining experiences that cater to every taste and preference. Join us and embark on a culinary adventure that will leave you craving for more.

Luxurious and Spacious Rooms at Mercure Hai Phong

Experience comfort and elegance at Mercure Hai Phong with its wide range of room offerings. From the stylish 1 Bedroom Apartment to the spacious 2 Bedroom Deluxe Apartment, each room is thoughtfully designed to provide a relaxing and enjoyable stay. With options like the Deluxe Suite 1 King Bed and the Standard 2 Bedroom Apartment, guests can find the perfect accommodation to suit their needs. The cozy Studio Apartment with 1 Double Bed and the Studio with 2 Single Beds offer a comfortable retreat after a day of exploring the city. For those seeking a touch of luxury, the King Privilege Room, Twin Privilege Room, Superior 1 King Bed, and Superior 2 Single Beds provide a premium experience. By booking these rooms on Agoda, guests can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates for all room types, ensuring that guests get the best value for their money. With a simple and user-friendly booking process, guests can easily reserve their preferred room at Mercure Hai Phong without any hassle. Whether you're traveling for business or leisure, Agoda makes it convenient to find and book the perfect room at Mercure Hai Phong.

Explore the Vibrant City Center and Sat Market in Haiphong

Nestled in the heart of Haiphong, Vietnam, Mercure Hai Phong offers guests the perfect base to explore the vibrant city center and immerse themselves in the local culture. Just a short distance from the hotel, visitors will find themselves surrounded by a bustling atmosphere, filled with a myriad of shops, restaurants, and historical landmarks. Haiphong's city center is a fascinating blend of old and new, with modern skyscrapers standing side by side with colonial-era buildings. Take a leisurely stroll along the tree-lined streets and discover charming cafes, local markets, and traditional Vietnamese eateries. The city center is also home to several museums and art galleries, offering a glimpse into the rich history and culture of the region. One of the highlights of the city center is the Sat Market, a vibrant and colorful market that is a feast for the senses. Here, visitors can browse through a wide array of goods, from fresh produce and local delicacies to handicrafts and souvenirs. Immerse yourself in the lively atmosphere as you negotiate prices with friendly vendors and sample some of the delicious street food on offer. Whether you're looking to shop, dine, or simply soak up the local ambiance, the city center and Sat Market in Haiphong are must-visit destinations. With Mercure Hai Phong as your base, you'll be perfectly situated to explore all that this vibrant area has to offer.

Convenient Transportation from the Nearest Airports to Mercure Hai Phong

Situated in the heart of Haiphong's City Center, Mercure Hai Phong offers a convenient and comfortable stay for travelers visiting this vibrant city. Getting to the hotel from the nearest airports is a breeze, thanks to the well-connected transportation options available. For travelers arriving at Cat Bi International Airport, the closest airport to Haiphong, there are several transportation choices to reach Mercure Hai Phong. The most convenient option is to take a taxi or a private car, which will take approximately 15 minutes to reach the hotel. Taxis are readily available at the airport, and it is advisable to use reputable taxi companies to ensure a safe and hassle-free journey. Another option for transportation from the airport to Mercure Hai Phong is by using the airport shuttle service. The hotel provides a shuttle service for its guests, which can be arranged prior to arrival. This service offers a comfortable and cost-effective way to reach the hotel, with the added convenience of being dropped off directly at the hotel's doorstep. For those arriving at Noi Bai International Airport in Hanoi, which is approximately 120 kilometers away from Haiphong, there are several transportation options available as well. The most convenient option is to take a domestic flight from Hanoi to Cat Bi International Airport, followed by a taxi or shuttle service to Mercure Hai Phong. Alternatively, travelers can opt for a private car or taxi from Noi Bai International Airport to Mercure Hai Phong, which will take approximately 2.5 to 3 hours, depending on traffic conditions. This option offers the flexibility of traveling directly to the hotel without the need for an additional flight. Overall, reaching Mercure Hai Phong from the nearest airports is a straightforward process, with various transportation options available to suit different preferences and budgets. Whether you choose to take a taxi, shuttle service, or private car, you can look forward to a comfortable and convenient journey to this centrally located hotel in Haiphong's City Center.

Discover the Vibrant Surroundings of Mercure Hai Phong

Located in the heart of Haiphong, Mercure Hai Phong offers easy access to a variety of exciting landmarks and attractions. Just a short distance away, you will find the impressive Nhà thi đấu thể thao and the vibrant Sân vận động Máy Tơ, perfect for sports enthusiasts and spectators alike. For those looking to relax and unwind, the nearby bể bơi Hải Quân offers a refreshing swimming experience. History buffs will be delighted to visit the renowned Hang Kenh Communal House, a cultural gem that showcases the city's rich heritage. Nature lovers can escape to the tranquil Rong Bien Park, where lush greenery and serene pathways await. The iconic Opera House is also within reach, offering a glimpse into the city's artistic scene. In addition to the landmarks, Mercure Hai Phong is conveniently situated near practical amenities. Co-Op and Kim Dong Garden provide convenient shopping options, while Bênh viện Y học Cổ truyền and Ngo Quyen Hospital ensure that medical assistance is readily available. With its prime location, Mercure Hai Phong offers a gateway to the best that Haiphong has to offer.

Convenient Public Transport Stations Near Mercure Hai Phong

Located in the heart of Haiphong, Vietnam, Mercure Hai Phong offers easy access to several public transport stations, making it a convenient choice for travelers. One of the nearest stations is the Hai Phong Railway Station, situated just a short distance from the hotel. This station serves as a major transportation hub, connecting Haiphong to various cities across Vietnam. Travelers can easily catch a train from here to explore other destinations like Hanoi, Ho Chi Minh City, and more. In addition to the railway station, Mercure Hai Phong is also close to several bus stops. The nearby Nguyen Binh Khiem bus stop is just a few minutes' walk away, providing convenient access to different parts of the city. Travelers can hop on a local bus and explore popular attractions such as the Opera House, Du Hang Pagoda, and Cat Ba Island. With these public transport options at their doorstep, guests at Mercure Hai Phong can effortlessly navigate the city and make the most of their stay.

Diverse Dining Options in the Vicinity

When it comes to dining, Mercure Hai Phong's location offers a plethora of choices. Just steps away from the hotel, you'll find HP3 Bbq, a popular spot for delicious grilled meats and seafood. Craving some authentic Indian cuisine? Indian Kitchen Hai Phong is also nearby, serving up flavorful curries and tandoori dishes. For those looking for a caffeine fix or a beauty treatment, WILLY Coffee & Beauty is a must-visit. Loc Thanh Lunch & Dinner is another fantastic option, offering a range of Vietnamese dishes in a cozy setting. BKK Trendy Thai Restaurant is perfect for those who enjoy the vibrant flavors of Thai cuisine, while HI BBONG Korean Restaurant is a great choice for Korean food lovers. Beer enthusiasts will delight in a visit to Hai Phong Brewery, where you can sample a variety of locally brewed beers. If you're in the mood for something different, head to Bamitaco for their unique fusion of Vietnamese and Mexican flavors. For a special dining experience, Bonne Vie Steak House Restaurant offers mouthwatering steaks and a sophisticated ambiance. And if you're craving street food, 22 Food is just a short walk away, where you can indulge in a variety of local delicacies. With such a diverse range of dining options in the vicinity, you'll never run out of choices during your stay at Mercure Hai Phong.

Shop 'til You Drop at Vincom Plaza Ngo Quyen

Located just a stone's throw away from Mercure Hai Phong is the renowned Vincom Plaza Ngo Quyen. This upscale shopping complex offers a wide array of retail therapy options, ensuring that shopaholics will have a field day here. With its modern and stylish design, Vincom Plaza Ngo Quyen is not only a shopping haven but also a visual treat. Browse through a plethora of international brands, local boutiques, and specialty stores, where you can find everything from fashion and accessories to electronics and home decor. After a satisfying shopping spree, take a break at one of the many trendy cafes or indulge in a delicious meal at the food court. With its convenient location and diverse shopping options, Vincom Plaza Ngo Quyen is a must-visit destination for all shopaholics visiting Haiphong.

Affordable Luxury at Mercure Hai Phong

Experience the perfect blend of comfort and affordability at Mercure Hai Phong. With an average room price of just $65, this exquisite hotel offers exceptional value for money. Compared to the average price of a hotel room in Haiphong, which stands at $59, Mercure Hai Phong provides an unbeatable deal for travelers seeking a memorable stay without breaking the bank. At Mercure Hai Phong, guests can indulge in a world-class accommodation experience without compromising on quality. The hotel boasts stylish and modern rooms that are thoughtfully designed to provide utmost comfort and relaxation. From the moment you step into your room, you'll be greeted with a cozy ambiance and a range of amenities that cater to your every need. With its competitive pricing, Mercure Hai Phong is the ideal choice for both business and leisure travelers looking for a premium stay at an affordable rate. Whether you're exploring the vibrant city of Haiphong or attending meetings in the area, this hotel offers a convenient location and exceptional value for money. Book your stay at Mercure Hai Phong today and enjoy a delightful experience that exceeds expectations without breaking the bank.

Delightful Experience with Friendly Staff and Excellent Location

Mercure Hai Phong in Haiphong, Vietnam has received glowing reviews from its satisfied customers. Guests have praised the hotel for its clean and beautiful rooms, which are spacious, comfortable, and equipped with all the necessary amenities. The staff at Mercure Hai Phong are highly regarded for their pleasant and friendly nature, always going above and beyond to assist guests and make their stay enjoyable. The hotel's excellent location is another highlight, with a wide variety of food options available in the surrounding area. Whether you are a business traveler or on vacation, Mercure Hai Phong is highly recommended for a delightful and memorable experience.

Exceptional Customer Ratings at Mercure Hai Phong

Mercure Hai Phong, located in the vibrant city of Haiphong, Vietnam, has garnered exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.9, this hotel has consistently exceeded guests' expectations in various aspects of their experience. One of the standout features of Mercure Hai Phong is its exceptional value for money, receiving a rating of 8.7. Guests have praised the hotel for its affordable rates without compromising on quality. From comfortable and well-appointed rooms to excellent amenities, visitors have found that their stay at Mercure Hai Phong offers great value for their investment. Furthermore, the hotel's facilities have also received high praise, with a rating of 8.7. Guests have enjoyed the variety of amenities available, including a fitness center, swimming pool, and spa. Whether guests are looking to unwind after a long day of exploring or maintain their fitness routine, Mercure Hai Phong offers an array of facilities to cater to their needs. Additionally, the hotel's commitment to cleanliness has been recognized with an impressive rating of 9.1. Guests have consistently commended the hotel for its immaculate rooms and public areas. The housekeeping staff at Mercure Hai Phong ensures that every corner of the hotel is spotless, providing guests with a comfortable and hygienic environment throughout their stay. Moreover, Mercure Hai Phong's convenient location has earned it a rating of 8.9. Situated in the heart of Haiphong, guests have found the hotel to be conveniently located near popular attractions, shopping centers, and dining options. Whether guests are looking to explore the city's rich history or indulge in local cuisine, everything is within easy reach from the hotel. Last but not least, the staff performance at Mercure Hai Phong has been highly praised, with a rating of 9.1. Guests have consistently highlighted the hotel's friendly and attentive staff who go above and beyond to ensure a memorable stay. From the warm welcome at check-in to the personalized service throughout their stay, guests have felt well taken care of at Mercure Hai Phong. Overall, Mercure Hai Phong's exceptional customer ratings for value, facilities, cleanliness, location, and staff performance make it a standout choice for travelers seeking a remarkable stay in Haiphong, Vietnam.

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Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

2 mentions

Breakfast

1 mention

Languages spoken
  • English
  • Japanese
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site
Flame Grill & Bar
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

No.12 Lach Tray Street, Ngo Quyen District, City Center / Sat Market, Haiphong, Vietnam, 180000
Excellent
Location

8.9

Public transportation
  • Hai Phong Railway Station
    560 m
  • Cau Rao Bus Station
    2.7 km
Airports
  • Cat Bi International Airport (HPH)
    5.0 km
Hospital or clinic
  • Bênh viện Phụ sản HP
    1.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    830 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Mercure Hai Phong hotel was officially opened. Accommodation & other Services are available to welcome guests except Apartment 2 bedrooms and Apartment 3 bedrooms which will be ready in coming time"
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee331000 VND
  • Distance from city center2 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)300000 VND
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors28
  • Number of restaurants1
  • Number of rooms 233
  • Year property opened2018

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Mercure Hai Phong from real guests

Provided by verified guests of Agoda
8.8
Cleanliness9.2
Service9.1
Location8.9
Facilities8.7
Value for money8.7
High score for Haiphong
Rating
9+ Exceptional (110)
8-9 Excellent (20)
7-8 Very Good (31)
6-7 Good (7)
<6 Below Expectation (12)

Show reviews that mention 

Showing 180 verified guest comments
12345
10.0
Exceptional
tera from Vietnam
Solo traveler
Superior 1 King Bed
Stayed 2 nights in February 2023

Enjoyable Stay”

The hotel has an excellent location. Coffee shops, minimarts, restaurants, banks are all within a few meters of the hotel and a short drive to the Ben Binh Pier. I had a room on a high floor overlooking the city. There are not a lot of skyscrapers in Hai Phong so the view is unobstructed. High level of security as you need a key to get to your floor. Good soundproofing. I didn't hear traffic or my neighbors. Comfortable bed and pillows. Housekeeping and staff were responsive. Water is in glass bottles which is great for the environment. They have washcloths which is not routinely provided in South East Asia. Mercure hotels have a high customer service standard but at this location the staff were phenomenal from the doorman, front desk to housekeeping. I was taken care of very well at this hotel and will definitely visit again when in the area.

Reviewed February 27, 2023

Dear Tera, Many thanks for sharing your 5-star review We are delighted to learn that you have enjoyed every aspect of your experience. Your kind words are very much appreciated. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about the facilities and staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you back in the near future. Sincerely yours, Ngo Thanh Ngoc E-Commerce Executive Mercure Hai Phong

Responded March 01, 2023
Mercure Hai Phong
10.0
Exceptional
Molly from Vietnam
Business traveler
Superior 1 King Bed
Stayed 1 night in April 2023

Supportive from receptionist”

I often stay at Mercure every time fly to Haiphong for business trip. Receptionist here very supportive to help me receive room earlier in the morning if room clean avail. without any surcharge this time.

Reviewed April 23, 2023

Dear Ms. Molly, Thank you very much for taking the time to write such a fantastic review of your recent stay at Mercure Hotel Haiphong We are thrilled that you had a fabulous stay and that you were impressed with your arrival experience. We look forward to the pleasure of welcoming you back soon. With kind regards, Ngoc (E-Commerce Executive)

Responded April 24, 2023
Mercure Hai Phong
10.0
Exceptional
Jordan from Vietnam
Couple
Superior 1 King Bed
Stayed 2 nights in January 2023

Best stay in Haiphong!!”

The best staff we've come across at any hotel, notably the room cleaning service and front desk personnel. Very clean room, water bottles always provided, and easy to get around the city due to its excellent location. Highly recommend, and thanks for making our stay during Tet Holiday special!

Reviewed January 26, 2023

Dear Jordan, Thank you so much for your great review about Mercure Hai Phong. We are proud to bring you the satisfaction for your stay. Hopefully Mercure Hai Phong will always be the first choice when you visit Hai Phong city in the future. Best regards,

Responded January 26, 2023
Mercure Hai Phong
10.0
Exceptional
Cong from Vietnam
Group
Superior 2 Single Beds
Stayed 1 night in April 2023

Best hotel in Haiphong”

Great location in Lach Tray, high quality of bedding and nice staffs. The hotel just in walking distance to all great food street of Haiphonv

Reviewed May 03, 2023

Dear Mr. Cong, Thank you for your recent stay at the Mercure Hai Phong. We are delighted to hear that you have enjoyed your stay with us and able to make use of our comprehensive facilities and convenient location. We are very proud of our location and I am particularly delighted to know that our staff team helped making your visit enjoyable. Thank you and we look forward to welcoming you back to Mercure Hai Phong in the near future. Best regards, Ms. Ngoc (E-Commerce Executive)

Responded May 08, 2023
Mercure Hai Phong
10.0
Exceptional
Chris from Vietnam
Family with young children
Superior 2 Single Beds
Stayed 3 nights in October 2022

Great hotel in the centre of Haiphong”

Really nice hotel. Good roof top pool for children, separate from the adults. Gym was nice and a bonus to have a sauna. Food was great but not a lot of choice for vegetarians, that would be my only criticism. A lot of the dishes could be made vegetarian in the breakfast buffet without much difficulty. Otherwise good coffee, great bread, good omelettes, bizarrely great bread pudding (unexpected!) and a really good range (veg excepted). Would definitely come back.

Reviewed October 26, 2022

Dear Chris, Thank you so much for your great feedbacks. We are happy and super proud when receiving such a positive feedback from our valued guest. We would like to say thanks and will take this compliment to become better and better. We hope to welcome you again in the future. Have a nice day. Best regards, Ms. Ngoc

Responded November 01, 2022
Mercure Hai Phong
12345
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