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Exterior view, Mercure Hotel Hamburg am Volkspark in Hamburg
Comfort room with 1 double bed, Mercure Hotel Hamburg am Volkspark in Hamburg
Guestroom, Mercure Hotel Hamburg am Volkspark in Hamburg
Lobby, Mercure Hotel Hamburg am Volkspark in Hamburg
Fitness center, Mercure Hotel Hamburg am Volkspark in Hamburg
Mercure Hotel Hamburg am Volkspark
Bathroom, Mercure Hotel Hamburg am Volkspark in Hamburg

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7.9

Very good

127 reviews

127 reviews

See map
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Tierpark Hagenbeck
4.1 km
Reeperbahn
5.6 km
Alter Elbtunnel
6.0 km
Harbor Piers
6.3 km
St. Michael's Church
6.5 km
Closest landmarks
European XFEL
220 m
Verein Aktive Freizeit
230 m
Floriani-Apotheke
410 m
Spiel- und Liegewiese
570 m
Altonaer Volkspark
890 m

Mercure Hotel Hamburg am Volkspark

Albert Einstein Ring 2, Bahrenfeld, Hamburg, Germany, 22761 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bahrenfeld part of Hamburg, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Miniatur Wunderland. Rated with 4 stars, this high-quality property provides guests with access to restaurant, spa and outdoor pool on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Spa

Swimming pool [outdoor]

Luggage storage

Car power charging station

Your dates are popular among travelersUsers are booking a place in Hamburg every 8 minutes on Agoda.com
Value for money7.8
Distance to city center8.00 Km
Location rating7.6
Nearest airportHamburg-Finkenwerder Airport (XFW)
Distance to airport5.2 km

Rooms available at Mercure Hotel Hamburg am Volkspark

Excellent
Room comfort & quality

8.2

Privileg Room With 1 Double Bed
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Comfort Double Room
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Twin Room Standard With 2 Single Beds
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Privilege Double Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Standard Room with 1 double bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Comfort room with 1 double bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Privilege Double Room
...
  • Room size: 40 m²/431 ft²
  • 1 double bed
Enter dates to see prices
Comfort Double Room Courtyard View
...
  • Room size: 21 m²/226 ft²
  • 1 double bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 22 m²/237 ft²
  • 1 double bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

Does Mercure Hotel Hamburg am Volkspark have bars on-site?

Delight in your holiday the perfect way with a drink in your hand at Mercure Hotel Hamburg am Volkspark's bar readily available right in front of your doorstep for when you need a sip or two.

Does Mercure Hotel Hamburg am Volkspark have a swimming pool?

While lounging at Mercure Hotel Hamburg am Volkspark, you can delight in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

Does Mercure Hotel Hamburg am Volkspark offer dry cleaning services?

Yes! Mercure Hotel Hamburg am Volkspark features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

What public parks are nearby Mercure Hotel Hamburg am Volkspark?

While residing at Mercure Hotel Hamburg am Volkspark, take joy in your early morning or evening walk at nearby park which include Waldbühne, Cranachplatz, and Beselerplatz.

What payment cards are supported at Mercure Hotel Hamburg am Volkspark?

Mercure Hotel Hamburg am Volkspark accepts up to 5, with payment card options including Visa, MasterCard, and American Express.

What do verified guests love most about Mercure Hotel Hamburg am Volkspark?

Past guests that stayed at Mercure Hotel Hamburg am Volkspark have given this property a rating of 8.603 for its remarkable cleanliness as the primary highlight for their stay.

What do local visitors think about Mercure Hotel Hamburg am Volkspark?

Verified local travelers that have stayed at this property have given Mercure Hotel Hamburg am Volkspark an average rating of 8.6. You can look up on more specific customer reviews, and responses for this property down in the review section.

What well-known natural sightseeing attractions are close to Mercure Hotel Hamburg am Volkspark?

Mercure Hotel Hamburg am Volkspark is located within Bahrenfeld, which makes it effortlessly close to natural points of interest including Park Planten un Blomen.

What time is check-in and check-out at Mercure Hotel Hamburg am Volkspark?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

Overall rating:

7.9

Very good
127 reviews
Cleanliness
8.6
Facilities
7.6
Location
7.6
Read all reviews >
More about Mercure Hotel Hamburg am Volkspark

More about Mercure Hotel Hamburg am Volkspark

Experience Comfort and Convenience at Mercure Hotel Hamburg am Volkspark

Mercure Hotel Hamburg am Volkspark offers a wide range of facilities that cater to the needs of its guests. From 24-hour room service, laundry service, and safety deposit boxes to tours, concierge, and ticket service, everything is designed to provide comfort and convenience. The hotel also features a bar, restaurant, and breakfast buffet, serving a variety of delicious dishes. Guests can enjoy the outdoor pool and spa or stay connected with Wi-Fi in public areas and Free Wi-Fi in all rooms. For those driving, car park onsite is available, with car park free of charge or car park charges applied. Other amenities include air conditioning, bathrobes, daily newspaper, hair dryer, television, mini bar, satellite/cable TV, dry cleaning, luggage storage, shared kitchen, daily housekeeping, and gift/souvenir shop. With all these facilities, Mercure Hotel Hamburg am Volkspark is the perfect destination for travelers seeking comfort, convenience, and relaxation.

Mercure Hotel Hamburg am Volkspark's Room Types

Mercure Hotel Hamburg am Volkspark offers a variety of room types to cater to different needs and preferences. Guests can choose from the Double with Sofa Bed, Privilege Double Room, Standard Double Room, and Standard Twin Room. The Double with Sofa Bed and Privilege Double Room are spacious at 25 and 40 square meters respectively, and offer either a Queen Bed or a Sofa Bed. The Standard Double Room is a cozy option with a Queen Bed, while the Standard Twin Room provides two comfortable Single Beds.

Nearby Landmarks and Attractions

Mercure Hotel Hamburg am Volkspark is ideally located near some of Hamburg's top landmarks and attractions. Sports enthusiasts will be thrilled to know that the famous Volksparkstadion, home to the Hamburger SV football team, is just a stone's throw away from the hotel. Additionally, the Barclaycard Arena Hamburg is also located nearby, hosting a variety of concerts, shows, and sporting events throughout the year. Whether you're a die-hard fan or simply looking for some entertainment, the Mercure Hotel Hamburg am Volkspark's prime location ensures that you won't miss out on any of the action.

Great Breakfast and Peaceful Reception

Mercure Hotel Hamburg am Volkspark has received positive feedback for its breakfast, which has been described as good. Guests have also noted that the reception area is very quiet, providing a peaceful atmosphere. These reviews demonstrate the hotel's commitment to providing a comfortable and enjoyable experience for its guests. Whether you are in Hamburg for business or leisure, Mercure Hotel Hamburg am Volkspark offers a great starting point to explore the city's many attractions while enjoying the peace and quiet of a comfortable hotel.

Experience Exceptional Comfort and Service at Mercure Hotel Hamburg am Volkspark

Discover a delightful stay at Mercure Hotel Hamburg am Volkspark, where exceptional comfort and service are the norm. With an overall rating of 7.9, this hotel has received high praise from guests for its outstanding cleanliness, comfortable rooms, and friendly staff who go above and beyond to ensure a memorable experience. Guests have also raved about the hotel's convenient location, making it easy to explore the vibrant city of Hamburg. Additionally, the hotel's facilities and dining options have received high marks, making it a great choice for travelers who want to indulge in a luxurious and comfortable stay without breaking the bank. With a value rating of 7.7, Mercure Hotel Hamburg am Volkspark offers an exceptional experience at an affordable price. Book your stay today and experience the best of Hamburg hospitality at Mercure Hotel Hamburg am Volkspark!

Show less

Amenities and facilities

Very good
Facilities

7.6

Languages spoken
  • English
  • German
  • Italian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station

Food and dining

Breakfast options
  • Buffet
Restaurants on site
LE Jardin
  • Cuisine: International
  • Menu: Buffet

Location

Albert Einstein Ring 2, Bahrenfeld, Hamburg, Germany, 22761
Very good
Location

7.6

Airports
  • Hamburg-Finkenwerder Airport (XFW)
    5.2 km 25 min drive
  • Hamburg Airport (HAM)
    10.0 km 25 min drive
Public transportation
  • Othmarschen Railway Station
    1.8 km
  • Bahrenfeld railway station
    2.2 km
Hospital or clinic
  • Floriani-Apotheke
    410 m
Shopping
  • Hamburger Fischmarkt
    5.3 km
Cash withdrawal
  • ATM
    680 m

What's nearby

Popular landmarks
  • Tierpark Hagenbeck
    4.1 km
  • Reeperbahn
    5.6 km
  • Alter Elbtunnel
    6.0 km
  • Harbor Piers
    6.3 km
  • St. Michael's Church
    6.5 km
  • Park Planten un Blomen
    6.6 km
  • Alster
    7.3 km
  • Townhall Hamburg
    7.3 km
  • Miniatur Wunderland
    7.4 km
  • Speicherstadt
    7.6 km
Nearby landmarks
  • European XFEL
    220 m
  • Verein Aktive Freizeit
    230 m
  • Floriani-Apotheke
    410 m
  • Spiel- und Liegewiese
    570 m
  • Altonaer Volkspark
    890 m
  • XHM
    1.0 km
  • Glasmeyer im Landhaus
    1.2 km
  • THC Altona-Bahrenfeld e.V.
    1.2 km
  • Beseler Apotheke
    1.3 km
  • Zahnarztpraxis Flottbeker Mühle
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • One child under 16 years old will receive breakfast free of charge. Any additional child will be charged an extra fee.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center8.00 Km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)18 EUR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 140
  • Room voltage220

Property announcements

City tax will be charged directly at the property (per person per night). The amount may vary according to the price of the accommodation.

Reviews of Mercure Hotel Hamburg am Volkspark from real guests

Provided by verified guests of Agoda
7.9
Cleanliness8.6
Facilities7.6
Location7.6
Room comfort and quality8.2
Service8.1
Value for money7.8
High score for Hamburg
Rating
9+ Exceptional (15)
8-9 Excellent (16)
7-8 Very Good (19)
6-7 Good (4)
<6 Below Expectation (10)
Time of the year
Mar - May (11)
Jun - Aug (18)
Sep - Nov (15)
Dec - Feb (20)
Showing 64 verified guest comments
1234
6.7
Good
Rahul from Singapore
Couple
Stayed 2 nights in May 2013

Clean hotel expensive for its quality”

close to where my relatives stay, free parking, clean functional rooms

Hotel seems to have improved a bit from its Novotel days. Still feel it is expensive for its location and pretty basic facilities...but it works well for my needs as it is very close to where my relatives live (who I visit when I go to Hamburg). Tends to get noisy in hotel corridors when a sports event is there in Volkspark (lots of young people in hotel who tend to make noise late in night in corridors)

Reviewed May 29, 2013

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4.8
john from United States
Couple
Twin Room Standard With 2 Single Beds
Stayed 2 nights in August 2018

Not as it appears”

The facility was fine as far as accommondations are concerned. The website lead you to believe there were many things right around the hotel with the pictures they posted. But, in fact, the hotel was located in a run down neighborhood with nothing around to do or see. Also, not close to airport...was a $60 cab ride to airport. If you asked the staff what was around to do, they had no idea. The air conditioning was not working adequately and the bar was staffed ONLY if someone wanted a drink. The drink would be made, bar lights turned off and the staff left. Also, very, very quiet in the reception area. So much so, you thought you were in a library. On the bright side, the breakfast was good.

Reviewed August 07, 2018

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6.3
Good
Ha from Vietnam
Family with young children
Stayed 1 night in January 2015

Standard 3 stars hotel”

Clean, quiet, ...

Normal.

Reviewed January 06, 2015

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8.3
Excellent
Wai from Malaysia
Business traveler
Stayed 2 nights in October 2014

Good and enjoyable stay”

Location, friendly staffs and comfortable rooms
Reviewed November 04, 2014

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8.7
Excellent
Jean from France
Business traveler
Stayed 3 nights in February 2013

Hotel Mercure, RAS sur la qualité et l'accueil.”

Parking aisé et gratuit, facile d'accés

Facile à trouver, facile d'accès, facilité pour se garer et pour la dépose minute. Chambre correcte, standard Mercure oblige. Accueil même en Français grâce au gardien du soir, personnel toujours présent et à votre écoute, très pro. Petit déjeuner gargantuesque mais facturé car non compris dans la, réservation. Wifi offert le premier jour car personnel de nuit sympa, sachant que le code d'accès expire à minuit et quart et que nous sommes arrivés à 22H30... Bon rapport qualité prix Pour un séjour en ville, accés facile depuis l'aéroport, et environ 10mn en voiture du centre ville maximum.

Reviewed February 25, 2013

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9.2
Exceptional
Philipp from Germany
Couple
Comfort Double Room
Stayed 1 night in June 2023

Optimal bei Konzerten”

Sehr nettes Personal, wir waren bereits das vierte Mal hier, immer wieder gerne!

Reviewed June 24, 2023

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8.4
Excellent
Friedrich from Germany
Couple
Comfort Double Room
Stayed 1 night in May 2023

Excellent”

Das Frühstück war ein wenig spartanisch für den Preis

Reviewed May 15, 2023

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7.2
Very good
Nicole from Germany
Couple
Comfort Double Room
Stayed 1 night in April 2023

Kurztrip”

Es war alles in Ordnung

Reviewed April 30, 2023

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7.6
Very good
Christina from Germany
Family with teens
Standard Double Room
Stayed 3 nights in April 2023

Very good”

Alles prima. Gute Busverbindung. Nettes Personal. Gutes Frühstück.

Reviewed April 06, 2023

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8.8
Excellent
Thomas from Germany
Family with teens
Standard Double Room
Stayed 2 nights in April 2023

Gute und nette Unterkunft bei Reise mit Kindern”

Wir waren sehr zufrieden. (1 Erwachsner und 2 Kinder). Personal war sehr zuvorkommend, Zimmer passend für uns vorbereitet. Frühstück war gut (außer das Rührei, war an beiden Tagen kalt und trocken). Aber das Positive hat überwogen, also alles gut!

Reviewed April 05, 2023

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10.0
Exceptional
Philipp from Germany
Couple
Comfort Double Room
Stayed 1 night in August 2022

Sehr freundliches Hotel in guter Konzertnähe”

Sauberes und schönes Hotel, sehr freundlicher Empfang , nette Bedienung an der Bar. Barclay Arena gut zu Fuß erreichbar! Wir kommen gerne wieder

Reviewed August 18, 2022

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9.6
Exceptional
Detlef from Germany
Couple
Comfort Double Room
Stayed 1 night in October 2021

Kurzurlaub zu einem Event”

Die Lage des Hotels zur Barclays Arena war ausschlaggebend. Gerne zu Fuß zum Event👍Das Personal war zuvorkommend und Parkplätze (kostenlos) waren vor dem Hotel vorhanden.

Reviewed January 02, 2022

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8.8
Excellent
Michael from Germany
Family with teens
Standard Double Room
Stayed 3 nights in July 2021

Alles gut”

Tolles hotel für einen hh trip. Gute busanbindung und tiefgarage.

Reviewed July 31, 2021

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4.8
Guido from Germany
Business traveler
Standard Room with 1 double bed
Stayed 1 night in August 2020

Acceptable”

Sehr unkooperatives Personal. Eine freundliche Anfrage wurde einfach abgeblockt. Ich hätte mich ja schon über ein bisschen Entgegenkommen in der Coronakrise gefreut, aber im Mercure hat man das nicht nötig. Schade !

Reviewed August 05, 2020

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6.8
Good
peter from Germany
Couple
Standard Room with 1 double bed
Stayed 1 night in June 2020

Die Zimmer und Bäder ”

Die Zimmer sind sehr sauber, die Betten gut. Leider steht im Zimmer ein Sessel, der leichten Sperrmüll Charakter hat.

Reviewed June 28, 2020

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9.6
Exceptional
Franziska from Germany
Couple
Comfort room with 1 double bed
Stayed 2 nights in June 2020

Super”

War alles in bester Ordnung

Reviewed June 07, 2020

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10.0
Exceptional
Andre from Germany
Business traveler
Twin Room Standard With 2 Single Beds
Stayed 1 night in December 2019

EInfach super”

Bin absolut zufrieden gewesen es war alles super.

Reviewed December 20, 2019

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9.6
Exceptional
Karl from Germany
Couple
Twin Room Standard With 2 Single Beds
Stayed 1 night in November 2019

Sehr zufrieden!”

Sowohl für Privat, als auch für das Business zu empfehlen!

Reviewed November 21, 2019

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4.0
Tim from Germany
Couple
Standard Room with 1 double bed
Stayed 2 nights in October 2019

Sehr enttäuscht!!”

Auch wenn es nur ein Wochenendtrip war, war ich dennoch sehr enttäuscht. Ich habe ein Raucherzimmer in der obersten Etage gebucht. Bekommen habe ich ein Nichtraucherzimmer in der 2. Etage. Badezimmer und Zimmer waren auf den ersten Blick sauber. Aber Staub und abgenutzte Möbel fand man auf dem 2. Blick (Sessel stark abgenutzt, Staub hinter Spiegel im Badezimmer). Eine Lampe funktionierte im Badezimmer nicht richtig (Wackelkontakt), TV-Fer Bedingung war teilweise defekt. Duschkopf mir sehr starken Druck. Furchtbar! Betten sehr hart, Kopfkissen sehr dünn, Bettdecke war aber ausreichend. Habe dennoch sehr starke Rücken- und Nackenschmerzen Bekommen. Meine Freundin auch. Lage zu St. Pauli mit den öffentlichen Verkehrsmitteln war eine Katastrophe!! Lage direkt an einer Hauptverkehrsstraße und in der Nähe des Flughafens. Wenn keine Autos fahren, hört man morgens startende Jets. Nie mehr wieder dieses Hotel!!

Reviewed October 23, 2019

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9.6
Exceptional
Raphael from Switzerland
Family with teens
Standard Room with 1 double bed
Stayed 1 night in August 2019

Optimal für Besuch von Veranstaltung in der "Kuppel"”

Für drei Personen etwas eng, aber trotzdem gutes Preis-/Leistungsverhältnis (ohne Frühstück).

Reviewed August 07, 2019

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