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Mercure Jakarta Simatupang Hotel
Privilege King Room - Room plan, Mercure Jakarta Simatupang Hotel in Jakarta
Facilities, Mercure Jakarta Simatupang Hotel in Jakarta
Lobby, Mercure Jakarta Simatupang Hotel in Jakarta
Interior view, Mercure Jakarta Simatupang Hotel in Jakarta
Swimming pool, Mercure Jakarta Simatupang Hotel in Jakarta
Fitness center, Mercure Jakarta Simatupang Hotel in Jakarta

Removed from saved list

8.0

Excellent

1,348 reviews

1,348 reviews

Housekeeping31
Food & Dining17
Breakfast7
See map
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Istiqlal Mosque 2.8 km
Grand Indonesia Mall 11.6 km
National Museum 13.6 km
Beautiful Indonesia in Miniature Park 13.7 km
Gambir Train Station Building 13.9 km
National Monument (MONAS) 13.9 km
Jakarta Cathedral 14.7 km
Museum Bank Indonesia 17.5 km
Jakarta Old Town 17.9 km
Ancol Dreamland 19.5 km
Nearby landmarks
Klinik Mata Nusantara 300 m
Siloam Hospital 500 m
Lebak Bulus MRT Station 590 m
Pondok Indah Hospital 720 m
Gedung Medical Center 770 m
Taman Puspita 860 m
Klinik Remedial 940 m
Taman Bona 950 m
Playparq @ Bintaro 990 m
Gymnasium 1.0 km

Mercure Jakarta Simatupang Hotel

Jl R A Kartini No 18 Lebak Bulus, Cilandak, Jakarta, Indonesia, 12440 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cilandak part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

580 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent food & dining

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"
Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Swimming pool [outdoor]

Luggage storage

Contactless check-in/out

This property is in high demand!

4 travelers have booked today.

Value for money7.9
Location rating7.9
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport12.0 km

Rooms available at Mercure Jakarta Simatupang Hotel

Very good
Room comfort & quality

8

Privilege King Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite 1 King Bed
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard King Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior 2 Single Beds
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite
...
  • Room size: 48 m²/517 ft²
  • Shower
Enter dates to see prices
Privilege Room
...
  • Room size: 24 m²/258 ft²
  • Shower
Enter dates to see prices
Standard Room
...
  • Room size: 20 m²/215 ft²
  • Shower
Enter dates to see prices
Superior Room
...
  • Room size: 22 m²/237 ft²
  • Shower
Enter dates to see prices
Suite 1 King Size Bed
...
  • Shower
  • Kitchenette
Enter dates to see prices

Frequently asked questions

What kind of non-water sports and outdoor activities are readily available at Mercure Jakarta Simatupang Hotel?

Mercure Jakarta Simatupang Hotel offers non-water sport and outdoor activities such as golf course (within 3 km) for you to take advantage of.

Does Mercure Jakarta Simatupang Hotel have a fitness center?

Mercure Jakarta Simatupang Hotel offers 24-hour fitness center that is opportunely situated at the tip of your finger, making it possible for you to get your daily exercise in at any hour of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

What is the average travel time to the closest airport from Mercure Jakarta Simatupang Hotel?

The average travel time to get from Mercure Jakarta Simatupang Hotel to the airport is 60 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

When was Mercure Jakarta Simatupang Hotel built?

Mercure Jakarta Simatupang Hotel was built in 2012.

At what time of the year is Mercure Jakarta Simatupang Hotel most popular?

Mercure Jakarta Simatupang Hotel's most popular month where verified guests have stayed the most is in December.

What is the verified guest review consensus about Mercure Jakarta Simatupang Hotel's view?

82.0% of our verified visitor ratings have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Mercure Jakarta Simatupang Hotel down in the review section.

What is the verified guest review consensus about Mercure Jakarta Simatupang Hotel's spa?

73.0% of our verified visitor evaluations have given a positive review and remarks about this property's spa. You can look up on more detailed customer reviews, and comments for Mercure Jakarta Simatupang Hotel down in the review section.

What is the typical rating that verified Solo travelers' have given to Mercure Jakarta Simatupang Hotel?

Verified solo travelers that have stayed at this property have given Mercure Jakarta Simatupang Hotel an average rating of 8.3. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to Mercure Jakarta Simatupang Hotel?

Verified business travelers that have stayed at this property have given Mercure Jakarta Simatupang Hotel an average rating of 7.9. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What dining places are close by Mercure Jakarta Simatupang Hotel?

Mercure Jakarta Simatupang Hotel’s community is Cilandak which comprises of popular restaurants such as DE HOOI, Blenger Burger, and Rumah Makan Pagi Sore.

Can special events be hosted at Mercure Jakarta Simatupang Hotel?

This property has an indoor venue for your special get together. Large events and gatherings like weddings can be organized at Mercure Jakarta Simatupang Hotel. Services for audio-visual equipment are made available to help your event go smoothly.

See map

Explore the neighborhood

What people love about Mercure Jakarta Simatupang Hotel

  • 8.4

    Excellent
    Location

    "Helpful stuff, very good location, clean and good breakfast"

    Essa

    |

    June 21, 2023

  • 8.4

    Excellent
    Staff 

    "Good staff, clean hotel, great service and very nice coffee :)"

    aziz

    |

    December 29, 2022

  • 9.6

    Exceptional
    Location

    "Best location !"

    Mila

    |

    April 22, 2023

Overall rating:

8

Excellent
1,348 reviews
Cleanliness
8.4
Facilities
7.9
Location
7.9
Read all reviews >
What travelers say they love:
Nice room, nice breakfast, nice services
Ananda from Indonesia
Business traveler
More about Mercure Jakarta Simatupang Hotel

More about Mercure Jakarta Simatupang Hotel

Mercure Jakarta Simatupang Hotel

Wake up to a magical day and enjoy all that Jakarta offers with a stay at Mercure Jakarta Simatupang Hotel.
The facilities and services provided by Mercure Jakarta Simatupang Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Jakarta.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Mercure Jakarta Simatupang Hotel. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Mercure Jakarta Simatupang Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Mercure Jakarta Simatupang Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar and nightclub. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
To fill your days, be sure to check out the fantastic facilities offered at Mercure Jakarta Simatupang Hotel. Pamper and indulge yourself with a visit to the hot tub and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

Take some time to explore Jakarta. Whatever you may be looking to buy on your trip to Jakarta, chances are you'll find it at Grand Indonesia Mall located 11.4 km away.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Housekeeping

49 mentions

Breakfast

33 mentions

Swimming Pool

31 mentions

Food & Dining

28 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • On-site entertainment
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids club
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoking allowed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Graffiti Restaurant
  • Cuisine: American, Local
  • Menu: A-la-carte

Location

Jl R A Kartini No 18 Lebak Bulus, Cilandak, Jakarta, Indonesia, 12440
Very good
Location

7.9

Airports
  • Halim Perdanakusuma International Airport (HLP)
    12.0 km 33 min drive
  • Soekarno-Hatta International Airport (CGK)
    22.9 km 40 min drive
Public transportation
  • Lebak Bulus MRT Station
    590 m
  • Fatmawati
    1.4 km
Hospital or clinic
  • Klinik Mata Nusantara
    300 m
Shopping
  • Pacific Place Mall
    8.0 km
Convenience store
  • Indomaret
    1.8 km
Cash withdrawal
  • ATM
    40 m 1 min drive

What's nearby

Popular landmarks
  • Istiqlal Mosque
    2.8 km
  • Grand Indonesia Mall
    11.6 km
  • National Museum
    13.6 km
  • Beautiful Indonesia in Miniature Park
    13.7 km
  • Gambir Train Station Building
    13.9 km
  • National Monument (MONAS)
    13.9 km
  • Jakarta Cathedral
    14.7 km
  • Museum Bank Indonesia
    17.5 km
  • Jakarta Old Town
    17.9 km
  • Ancol Dreamland
    19.5 km
Nearby landmarks
  • Klinik Mata Nusantara
    300 m
  • Siloam Hospital
    500 m
  • Lebak Bulus MRT Station
    590 m
  • Pondok Indah Hospital
    720 m
  • Gedung Medical Center
    770 m
  • Taman Puspita
    860 m
  • Klinik Remedial
    940 m
  • Taman Bona
    950 m
  • Playparq @ Bintaro
    990 m
  • Gymnasium
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)157300 IDR
The property
  • Number of restaurants1
  • Number of rooms 231
  • Year property opened2012
  • Most recent renovation2012

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Jakarta Simatupang Hotel from real guests

Provided by verified guests of Agoda
8.0
Cleanliness8.4
Facilities7.9
Location7.9
Room comfort and quality8.0
Service8.2
Value for money7.9
High score for Jakarta
Rating
9+ Exceptional (145)
8-9 Excellent (153)
7-8 Very Good (279)
6-7 Good (113)
<6 Below Expectation (75)
Time of the year
Mar - May (186)
Jun - Aug (158)
Sep - Nov (180)
Dec - Feb (241)

Show reviews that mention 

Showing 765 verified guest comments
12345
10.0
Exceptional
Reza from Indonesia
Solo traveler
Standard King Room
Stayed 1 night in July 2022

Very recommended staycation intown”

Overall very nice stayed at Mercure simatupang, clean and strategic location near at shopping area in south of jekardah...so fellas don't you ever doubt it staycation at Mercure simatupang...very recommended.

Reviewed July 24, 2022

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Dear Mr. Reza, Thank you so much for the good review. It is an honor for our team to have such a great score. Looking forward to seeing you again in the future! Sincerely, Heru Wibowo General Manager

Responded July 26, 2022
Mercure Jakarta Simatupang Hotel
9.2
Exceptional
Reynaldo from Philippines
Business traveler
Standard King Room
Stayed 4 nights in January 2023

Good hotel just problem on my dinner billing”

My experience at this hotel is good. I would have giver 5 stars but I had a not so good experience on the billing of my dinner. On my last night, I went for the hotel's dinner buffet, food was okay, I did not expect much. But when I was about pay the bill, the amount was different from the amount initially mentioned to me. The staff said the amount initially mentioned to me was there Christmas promotion and not valid anymore. The staff was willing to give me the amount she mentioned, she will pay for the difference, but she cannot change the receipt. Since I am a business travel, I need the receipt. The receipt exceeds my meal travel allowance and she cannot change it. So at the end I told her that I will pay for everything. But since it exceeds my meal allowance, I could not reimburse it to my company.

Reviewed January 08, 2023

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Dear Mr. Reynaldo, Thank you very much for taking the time to share about your experience at the Mercure Jakarta Simatupang and please accept our sincere apologies as your experience did not meet fully your expectations. In order to keep improving our services, as we noted from your review, serious actions, proper training and internal review have been established to rectify the problems and to prevent it from happening again in the future. We will definitely work on it. We appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the future. Sincerely, Heru Wibowo General Manager

Responded January 09, 2023
Mercure Jakarta Simatupang Hotel
10.0
Exceptional
Ananda from Indonesia
Business traveler
Privilege King Room
Stayed 1 night in January 2023

Great”

nice room, nice breakfast, nice services

Reviewed January 26, 2023

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10.0
Exceptional
Irwan from Indonesia
Couple
Superior King Room
Stayed 4 nights in January 2020

Third time and might be more”

I always love Mercure Simatupang. It is close to anywhere. The minor thing is only breakfast menu. I do not know why there is no Nasi Goreng in the menu. Nasi goreng is every Indonesian favourite breakfast

Reviewed January 23, 2020

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10.0
Exceptional
Eeliz from Singapore
Business traveler
Standard King Room
Stayed 1 night in December 2022

Business traveller”

Clean efficient

Reviewed January 04, 2023

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Dear Mr/Mrs. Eeliz, Thank you so much for the top score! It is an honor for our team to have such a great score. Looking forward to seeing you again in the future! Sincerely, Heru Wibowo General Manager

Responded January 09, 2023
Mercure Jakarta Simatupang Hotel
9.6
Exceptional
Fikriana from Indonesia
Couple
Standard King Room
Stayed 1 night in September 2021

Best place to have staycation with view of the city”

This is our second time staying at Aston, and I have to say, this is one of my favorite place to stay.

Reviewed October 22, 2021

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10.0
Exceptional
Wiradana from Indonesia
Business traveler
Standard King Room
Stayed 1 night in February 2020

Strategic Location”

In between of Bandara Soekarno Hatta and Halim PK

Reviewed September 21, 2020

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10.0
Exceptional
myoungnang from Vietnam
Business traveler
Privilege King Room
Stayed 8 nights in December 2019

Exceptional”

Very good place

Reviewed August 06, 2020

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9.2
Exceptional
Angela from Indonesia
Business traveler
Superior King Room
Stayed 2 nights in August 2019

Nice place to stay during my business trip”

The room is clean and nice, staff also friendly and helpful

Reviewed October 18, 2020

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9.2
Exceptional
anto from Indonesia
Business traveler
Standard King Room
Stayed 1 night in July 2019

good location and clean”

room is a clean, non smoking, and good location near to pondok indah, and direct to BSD by toll road

Reviewed March 09, 2020

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10.0
Exceptional
Wiradana from Indonesia
Business traveler
Standard King Room
Stayed 1 night in February 2020

Exceptional”

Best Location

Reviewed September 21, 2020

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8.4
Excellent
aziz from Malaysia
Couple
Privilege King Room
Stayed 2 nights in December 2022

Great hotel in Jakarta”

Good staff, clean hotel, great service and very nice coffee :)

Reviewed December 30, 2022

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Dear Mr. Aziz,, We are so pleased to get a good review from you, thank you for your time and attention! Our team looks forward to welcoming you again soon! Sincerely, Heru Wibowo General Manager

Responded January 03, 2023
Mercure Jakarta Simatupang Hotel
8.8
Excellent
Riadho from Indonesia
Family with young children
Superior King Room
Stayed 1 night in August 2022

enjoy vacation”

we really enjoyed our stay in mercure. really worth the money

Reviewed August 06, 2022

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Dear Mr. Riadho, Thank you so much for the good review. It is an honor for our team to have such a great score. Looking forward to seeing you again in the future! Sincerely, Heru Wibowo General Manager

Responded August 11, 2022
Mercure Jakarta Simatupang Hotel
8.8
Excellent
myoungnang from Vietnam
Business traveler
Privilege King Room
Stayed 3 nights in January 2020

Good residence hotel”

This hotel is very good place for business trip. Big room and good condition and Gim also very nice place

Reviewed March 05, 2020

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8.4
Excellent
benedicta from Indonesia
Group
Standard King Room
Stayed 1 night in July 2022

Excellent”

The location is 👌🏻for the those, who would like to stay in South area / nearby PIM, MRT, and easy access to the highway.

Reviewed July 22, 2022

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Dear Mr/Mrs. Benedicta, Thank you so much for the good review. It is an honor for our team to have such a great score. Looking forward to seeing you again in the future! Sincerely, Heru Wibowo General Manager

Responded July 26, 2022
Mercure Jakarta Simatupang Hotel
8.4
Excellent
Jee from South Korea
Business traveler
Standard King Room
Stayed 1 night in November 2019

Good hotel”

Reasonable price per night. Foods are good. Clean room. Nice staff.

Reviewed February 13, 2020

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8.4
Excellent
Jee from South Korea
Business traveler
Standard King Room
Stayed 1 night in November 2019

good!”

Reasonable price per night. Foods are good. Clean room. Nice staff.

Reviewed February 13, 2020

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8.4
Excellent
GERARD from Australia
Couple
Standard King Room
Stayed 1 night in February 2020

Relaxing Hotel”

Staff make you feel very welcome. Rooms a bit small but adequate

Reviewed April 23, 2020

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7.6
Very good
Linda from Indonesia
Family with young children
Standard King Room
Stayed 1 night in September 2022

Best location near to cilandak town square ”

Air conditioning didn’t work properly even you have settle at 18 degrees the air con still hot

Reviewed October 09, 2022

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Dear Mrs. Linda Irawati, Thank you very much for taking the time to share about your experience at the Mercure Jakarta Simatupang and please accept our sincere apologies as your experience did not meet fully your expectations. In order to keep improving our services, as we noted from your review regarding Air Conditioning, serious actions, proper training and internal review have been established to rectify the problems and to prevent it from happening again in the future. We will definitely work on it. We appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the future. Sincerely, Heru Wibowo General Manager

Responded October 10, 2022
Mercure Jakarta Simatupang Hotel
8.0
Excellent
Ho from Singapore
Business traveler
Standard King Room
Stayed 2 nights in January 2020

Good location for South Jakarta”

Friendly staffs, esp. those in restaurant and roof top bars.

Reviewed January 17, 2020

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