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Interior view, Mercure Jeddah Al Hamra in Jeddah
Superior Single Room - Guestroom, Mercure Jeddah Al Hamra in Jeddah
Entrance, Mercure Jeddah Al Hamra in Jeddah
Lobby, Mercure Jeddah Al Hamra in Jeddah
Swimming pool, Mercure Jeddah Al Hamra in Jeddah
Fitness center, Mercure Jeddah Al Hamra in Jeddah
Fitness center, Mercure Jeddah Al Hamra in Jeddah

Removed from saved list

8.0

Excellent

99 reviews

99 reviews

Housekeeping4
Breakfast1
See map
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
World's Tallest Unsupported Flagpole 1.4 km
King Fahd's Fountain 1.6 km
Bicycle Square (Midan Addarajah) 6.3 km
Fakieh Aquarium 8.1 km
Jeddah Corniche 11.0 km
Mall of Arabia 13.0 km
Red Sea Mall 13.4 km
Al Rahma Mosque 16.0 km
Globe Roundabout 17.3 km
Nearby landmarks
Jamjoom Commercial Center 680 m
Conference Palace 1.1 km
Ghubbat Asharah 1.1 km
The Ritz Carlton International Convention Center 1.2 km
Public parking 1.2 km
Parking 1.3 km
United Doctors Hospital 1.3 km
Saudi Flag Roundabout 1.4 km
World's Tallest Unsupported Flagpole 1.4 km
King Abdullah Bin Abdulaziz Square 1.4 km

Mercure Jeddah Al Hamra

2718, Al Iskandariyah Street Al Hamra District PO BOX 48144, Cornish, Jeddah, Saudi Arabia, 21572 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Cornish, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous King Fahd's Fountain. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

Inside city center

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Jeddah every 3 minutes on Agoda.com
Value for money7.3
Location rating8.5
Nearest airportKing Abdulaziz International Airport (JED)
Distance to airport17.0 km

Rooms available at Mercure Jeddah Al Hamra

Excellent
Room comfort & quality

9

Executive Suite
...
  • Room size: 89 m²/958 ft²
  • Outdoor view
  • 1 king bed & 2 single beds
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Junior Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 queen bed
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Royal Suite
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed and 2 single bed...
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Superior Twin Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Royal Suite with Two Bedrooms - Spa Bath (3 Adults)
...
  • Room size: 93 m²/1001 ft²
  • Outdoor view
  • 1 king bed & 2 single beds
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Superior Single Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Royal Suite Three bedrooms with Living Room, Dining Area
...
  • Room size: 118 m²/1270 ft²
  • Outdoor view
  • 4 single beds and 1 queen b...
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Royal Suite with Two Bedrooms - Spa Bath
...
  • Room size: 93 m²/1001 ft²
  • Outdoor view
  • 1 king bed & 2 single beds
Enter dates to see prices
Royal Suite with Two Bedrooms - Spa Bath (4 Adults)
...
  • Room size: 93 m²/1001 ft²
  • Outdoor view
  • 2 single beds and 1 king be...
Enter dates to see prices
Superior Room
...
  • Room size: 31 m²/334 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

Does Mercure Jeddah Al Hamra have bars on the premises?

Enjoy your holiday vacation the perfect way with a drink in your hand at Mercure Jeddah Al Hamra's bar available right in front of your doorstep for whenever you need a sip or two.

Does Mercure Jeddah Al Hamra offer spa services?

You can benefit from your stay at Mercure Jeddah Al Hamra far more by benefiting from the property's available spa services that are offered for all its valuable guests to make your evening even better.

Does Mercure Jeddah Al Hamra provide laundry services?

Yes! Mercure Jeddah Al Hamra offers laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Does Mercure Jeddah Al Hamra offer dry cleaning services?

Yes! Mercure Jeddah Al Hamra features dry cleaning service that is available all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What are the property's policies for children's bedding at Mercure Jeddah Al Hamra?

Mercure Jeddah Al Hamra's policy pertaining to children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What was the average room rate for Mercure Jeddah Al Hamra been in the past month?

The typical room rate for Mercure Jeddah Al Hamra in the past month is 392.04 SAR, compared to city's average of 456.9 SAR.

What is the average rating that past Solo travelers' have given to Mercure Jeddah Al Hamra?

Verified solo travelers that have stayed at this property have given Mercure Jeddah Al Hamra an average rating of 7.8. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Business travelers' have given to Mercure Jeddah Al Hamra?

Verified business travelers that have stayed at this property have given Mercure Jeddah Al Hamra an average rating of 7.7. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Mercure Jeddah Al Hamra?

Verified group travelers that have stayed at this property have given Mercure Jeddah Al Hamra an average rating of 8.2. You can check out more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Mercure Jeddah Al Hamra?

The nearest train, metro, or bus station is SAPTCO Jeddah Bus Station, 4325.1 m away from Mercure Jeddah Al Hamra.

What dining places are close by Mercure Jeddah Al Hamra?

Mercure Jeddah Al Hamra’s neighborhood is Cornish which comprises of popular restaurants such as Pizza Lenuo, Sakura Japanese Restaurant, and Spears Restaurant.

What famous shopping venues are close by Mercure Jeddah Al Hamra?

Shopping options in Mercure Jeddah Al Hamra’s Cornish neighborhood include haifaa Mall.

See map

Explore the neighborhood

What people love about Mercure Jeddah Al Hamra

  • 8

    Very good
    Cleanliness

    "The hotel is modern and very clean."

    Eddo

    |

    September 17, 2021

  • 10

    Exceptional
    Staff 

    "Big rooms, nice staff, near corniche, comfortable beds."

    Hossam

    |

    January 23, 2023

  • 7.6

    Very good
    Staff 

    "Positives: location, staff particularly Mr."

    Mushira

    |

    May 5, 2022

Overall rating:

8

Excellent
99 reviews
Cleanliness
8.2
Facilities
7.6
Location
8.5
Read all reviews >
More about Mercure Jeddah Al Hamra

More about Mercure Jeddah Al Hamra

Mercure Jeddah Al Hamra

You'll love the exceptional convenience during your stay at Mercure Jeddah Al Hamra, located right in the heart of the city center, with an easy access to everything in Jeddah.
The superior services and facilities offered at Mercure Jeddah Al Hamra will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Jeddah can be assisted with car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Mercure Jeddah Al Hamra.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Mercure Jeddah Al Hamra. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Mercure Jeddah Al Hamra offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Mercure Jeddah Al Hamra, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Mercure Jeddah Al Hamra which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Never let a day go wasted when you're at Mercure Jeddah Al Hamra with all the activities and facilities provided. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the hot tub, steam room, spa and sauna. The many offerings at Mercure Jeddah Al Hamra ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Around the property

Venture outside the hotel and explore Jeddah. Your journey through Jeddah can be completed with a short shopping stop at Red Sea Mall located 13.3 km away. Tourists travel from around the world to see Jeddah Corniche, which is an easy visit just 10.9 km away.

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Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Breakfast

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Arabic
  • Filipino
  • Hindi
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Fireplace
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Socket near the bed
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Trash cans
  • Trouser press
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site
Palm Restaurant
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

2718, Al Iskandariyah Street Al Hamra District PO BOX 48144, Cornish, Jeddah, Saudi Arabia, 21572
Excellent
Location

8.5

Airports
  • King Abdulaziz International Airport (JED)
    17.0 km
  • Taif Airport (TIF)
    144.2 km
Public transportation
  • SAPTCO Jeddah Bus Station
    4.3 km
  • Jeddah Central Station
    9.1 km
Hospital or clinic
  • United Doctors Hospital
    1.3 km
Shopping
  • Gabel Street Souq
    4.4 km
Convenience store
  • Meed Convenience Store
    590 m
Cash withdrawal
  • ATM
    540 m

What's nearby

Popular landmarks
  • World's Tallest Unsupported Flagpole
    1.4 km
  • King Fahd's Fountain
    1.6 km
  • Bicycle Square (Midan Addarajah)
    6.3 km
  • Fakieh Aquarium
    8.1 km
  • Jeddah Corniche
    11.0 km
  • Mall of Arabia
    13.0 km
  • Red Sea Mall
    13.4 km
  • Al Rahma Mosque
    16.0 km
  • Globe Roundabout
    17.3 km
Nearby landmarks
  • Jamjoom Commercial Center
    680 m
  • Conference Palace
    1.1 km
  • Ghubbat Asharah
    1.1 km
  • The Ritz Carlton International Convention Center
    1.2 km
  • Public parking
    1.2 km
  • Parking
    1.3 km
  • United Doctors Hospital
    1.3 km
  • Saudi Flag Roundabout
    1.4 km
  • World's Tallest Unsupported Flagpole
    1.4 km
  • King Abdullah Bin Abdulaziz Square
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until13:00
Getting around
  • Airport transfer fee150 SAR
Extras
  • Breakfast charge (unless included in room price)49 SAR
The property
  • Number of rooms 149

Property announcements

Please check your visa requirements before you travel.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Jeddah Al Hamra from real guests

Provided by verified guests of Agoda
8.0
Cleanliness8.2
Facilities7.6
Location8.5
Room comfort and quality9.0
Service8.3
Value for money7.3
High score for Jeddah
Rating
9+ Exceptional (11)
8-9 Excellent (6)
7-8 Very Good (10)
6-7 Good (6)
<6 Below Expectation (9)
Time of the year
Mar - May (13)
Jun - Aug (6)
Sep - Nov (9)
Dec - Feb (14)

Show reviews that mention 

Showing 42 verified guest comments
123
10.0
Exceptional
Hossam from Egypt
Couple
Superior Single Room
Stayed 3 nights in November 2022

Recommended ”

Big rooms, nice staff, near corniche, comfortable beds. My 2nd stay Love it

Reviewed January 23, 2023

See room deals

Dear Valuable Guest, We very much appreciate your comments regarding your stay at Mercure Jeddah Al Hamra At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again to Mercure Jeddah Al Hamra in the near future. Sincerely, Hesham Al Kabbany General Manager

Responded January 25, 2023
Mercure Jeddah Al Hamra
10.0
Exceptional
Mohammad from Bahrain
Business traveler
Superior Twin Room
Stayed 2 nights in December 2021

Comfort Stay”

Wonderful Experience

Reviewed February 15, 2022

See room deals

Dear Valuable Guest, We very much appreciate your comments regarding your stay at Mercure Jeddah Al Hamra It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hesham Al Kabbany General Manager

Responded May 08, 2022
Mercure Jeddah Al Hamra
10.0
Exceptional
Bienvenido from Saudi Arabia
Couple
Superior Single Room
Stayed 2 nights in October 2020

Staff are cooperative ”

Nice staff.

Reviewed March 07, 2021

See room deals

Dear Valuable Guest, Thank you very much for your feedback and your nice comments about our hotel, it is always gratifying to receive such support from our loyal guests. I was delighted to read your motivating words and to know that you always had a memorable experience with us. We do hope that we will be able to welcoming you and your family again to Mercure Jeddah Al Hamra in the near future. Sincerely, Hesham Al Kabbany General Manager

Responded January 27, 2022
Mercure Jeddah Al Hamra
8.0
Excellent
Eddo from Saudi Arabia
Family with teens
Junior Suite
Stayed 1 night in January 2021

Nice business hotel in Jeddah”

a good business hotel located in central area of Jeddah. The hotel is modern and very clean. It was a bit challenge to find a parking spot due to limited spots in the basement.

Reviewed September 18, 2021

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Dear Valuable Guest, Thank you very much for your feedback and your nice comments about our hotel, it is always gratifying to receive such support from our loyal guests. I was delighted to read your motivating words and to know that you always had a memorable experience with us. We do hope that we will be able to welcoming you and your family again to Mercure Jeddah Al Hamra in the near future. Sincerely, Hesham Al Kabbany General Manager

Responded January 27, 2022
Mercure Jeddah Al Hamra
7.6
Very good
Mushira from Saudi Arabia
Solo traveler
Superior Twin Room
Stayed 3 nights in April 2022

Did not meet my expectations!”

Positives: location, staff particularly Mr. Abdulwahid who works in the resturant & helped a customer who speaks only French in communicating with front desk. Negatives: cleanliness of furniture, toilet’s door worn-out, resturant’s menu & quality of food in Ramadan was much below expectation, it improved a bit in eid time.

Reviewed May 05, 2022

See room deals

Dear Valuable Guest, We very much appreciate your comments regarding your stay at Mercure Jeddah Al Hamra It is always a pleasure to receive your feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hesham Al Kabbany General Manager

Responded May 08, 2022
Mercure Jeddah Al Hamra
6.8
Good
Mamdooh from Oman
Couple
Superior Twin Room
Stayed 1 night in January 2022

Great Value ”

What i Liked The Staff are very kind helpful and hospitable thanks to all of them. Location is One KM from the Cornish The food is WOW try Meat Tajeen and Club Sandwich it was beyond my expectation you must try. Things i didn't like The rooms small No good view you can hear the next room make sure to avoid connected rooms The pool is small and cold, steam room isn't working the jacuzzi isn't working too, the GYM is micro small (Forget about the facilities in this hotel). lake of this facilities is NOT acceptable for international Hotel chain.

Reviewed January 16, 2022

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Dear Valuable Guest, Thank you very much for your feedback and your nice comments about our hotel, it is always gratifying to receive such support from our loyal guests. I was delighted to read your motivating words and to know that you always had a memorable experience with us. We do hope that we will be able to welcoming you and your family again to Mercure Jeddah Al Hamra in the near future. Sincerely, Hesham Al Kabbany General Manager

Responded January 27, 2022
Mercure Jeddah Al Hamra
6.8
Good
Shoaib from Canada
Family with young children
Superior Twin Room
Stayed 2 nights in December 2022

Outdated building ”

It says 4 star but doesn’t really looks like. Building is outdated

Reviewed December 30, 2022

See room deals

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Mercure Jeddah Al Hamra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hesham Al Kabbany General Manager

Responded January 25, 2023
Mercure Jeddah Al Hamra
7.2
Very good
Franz-Fabian from Germany
Solo traveler
Superior Single Room
Stayed 3 nights in November 2019

I expected more”

Staff was very friendly as well as attentive and I really liked the location, being within walking distance to the corniche. Unfortunately that’s all positive about the hotel. The room was dark and the bed linen seemed very old and with few stains. The water in the shower was never hot during my 3 day stay and the aircon is inconveniently noisy. I expected more and similar standard to other Mercure Hotels.

Reviewed November 25, 2019

See room deals

9.2
Exceptional
Zahidul from Bangladesh
Couple
Superior Single Room
Stayed 1 night in June 2019

Hotel is excellent, staff can be improved”

Hotel facility, room, breakfast is excellent. However I booked a car to Airport with the help of a staff. But he didn't able to specify Hajj/Umrah terminal that he should know.

Reviewed June 13, 2019

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Dear Valuable Guest, We very much appreciate your comments regarding your stay at Mercure Jeddah Al Hamra It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef General Manager

Responded June 25, 2019
Mercure Jeddah Al Hamra
8.0
Excellent
Bader from United Arab Emirates
Family with young children
Stayed 1 night in April 2016

Good hotel nice and clean”

Not a bad hotel to stay at, not too expensive (could be cheaper given location). It was clean and stylish. I was disappointed as they didn't have the double beds we reserved but they ended up giving us a suite with one bed and a living room.. so some slept on the couches. Other than that, this hotel is pretty good.

Reviewed April 11, 2016

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10.0
Exceptional
Jeffry from Indonesia
Solo traveler
Superior Single Room
Stayed 3 nights in September 2019

Small, neat and clean hotel in nice location”

Although the room is small but there is very good warm water flow for shower. Only 5 minutes walk you arrive at the sea promenade with a lot of restaurants. Breakfast food choices are much and the service person work efficiently. Good air condition.

Reviewed October 02, 2019

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10.0
Exceptional
ramiaji from Taiwan
Business traveler
Superior Single Room
Stayed 2 nights in November 2018

The room is very clean and spacious”

The location of the hotel is also very good just in the center

Reviewed June 17, 2019

See room deals

8.0
Excellent
esam from Saudi Arabia
Business traveler
Superior Twin Room
Stayed 1 night in June 2018

Very good”

Need to put tag on room for direction of kabah.I checked two rooms nothing there

Reviewed June 24, 2018

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10.0
Exceptional
CJ from United States
Business traveler
Stayed 6 nights in October 2016

Lovely stay and great location”

I was business traveler, but I'd come back and stay here for pleasure. Good amenities and great location,

Reviewed June 14, 2017

See room deals

7.6
Very good
Mohamed from Oman
Family with teens
Executive Suite
Stayed 3 nights in April 2016

Satisfactory”

Good hotel and pleasant, location is quiet

Reviewed May 07, 2016

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6.0
Abdallah from Jordan
Family with young children
Stayed 3 nights in May 2016

3 nights ”

We had issue with electricity disconnected for more than 4 hours and each time we asked reception they keep saying after 30 mins after shouting with them the agreed to send us to another hotel

Reviewed May 22, 2016

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9.0
Exceptional
Mohammed from Saudi Arabia
Solo traveler
Stayed 1 night in March 2016

nice hotel”

location, food, Staff Performance

it was nice

Reviewed March 08, 2016

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8.0
Excellent
Hani from Saudi Arabia
Couple
Superior Single Room
Stayed 1 night in December 2017

Nice stay”

Nice, comfy and clean

Reviewed December 29, 2017

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7.6
Very good
siju from Saudi Arabia
Family with young children
Stayed 1 night in October 2016

na”

na

Reviewed October 17, 2016

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4.0
Gergo from Luxembourg
Couple
Superior Single Room
Stayed 2 nights in April 2023

Get what you pay for”

Dont expect much from this hotel, it is okay if you use it just crash and sleep. General: - dirty, with thick dust and in serious need of carpet and curtain cleaning. - some of the staff seemed to be troubled by having guests. - was unable to give me change when i paid with cash and just shrugged shoulders. - bathroom is small with water leaking out of the shower due to poor drainage + bed was comfortable, sheet were clean and pillows comfy + 15 min walk from the waterfront

Reviewed May 01, 2023

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