Mercure Makassar Nexa Pettarani
Jl A P Pettarani No 4 Gunung Sari Rappocini, Makassar City Center, Makassar, Indonesia, 90222 - See map
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Makassar City Center part of Makassar, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Losari Beach. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay "
Facilities
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Swimming pool [indoor]
Fitness center
Free Wi-Fi in all rooms!
Check-in/out [express]
Your dates are popular among travelersUsers are booking a place in Makassar every 2 minutes on Agoda.com
The Only Downside is Noise from the Street”
The room was very satisfactory, with a comfortable mattress and pillows. I particularly enjoyed the excellent shower (strong water pressure, plenty of hot water, and a shower head that can be either fixed in its holder or handheld). The buffet breakfast was good. The one downside is that the hotel is situated directly on a major road, and the noise from the street is unrelenting. Earplugs are highly recommended if that sort of noise disturbs you. Or, of course, you can ask for a room at the rear of the hotel so you are not facing the street.
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Dear Mr. EThan, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Muhammad Aras Rahman Room Division Manager
Great Hotel with great location”
Sy pesan utk tamu kantor, mreka puas dan happy stay disini selama 2 malam
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Bapak Friman yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Makassar Nexa Pettarani. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Muhammad Aras Rahman Room Division Manager
Very clean hotel and nice staff”
They buld at 2019, but room and building is so clean. Staff attitude is very good like usual international hotel brand. Recomended.
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Dear Bapak/Ibu Sektino, Salam hangat dari Mercure Makassar Nexa Pettarani! Terima kasih telah berkenan untuk membagikan pengalaman Anda selama menginap di Mercure, sangat menyenangkan bagi Kami mengetahui bahwa Anda menyukai kamar yang bersih, serta pelayanan dari tim Kami. Ulasan positif Anda tentunya akan Kami bagikan kepada seluruh tim agar dapat menjadi motivasi untuk selalu memberikan pelayanan terbaik. Sekali lagi, terima kasih atas ulasan yang Anda berikan, Kami menantikan kunjungan Anda selanjutnya di Mercure Makassar Nexa Pettarani. Terima kasih. Salam hangat, Muh. Aras RAHMAN Room Division Manager
Nice hotel to stay”
Delicious food, nice hotel very recommended
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Dear Chita, It was a pleasure to host you during your recent trip to Makassar. Thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed the hospitality provided by our team, specially our food quality. Please know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. We hope your next visit will be as pleasant as the previous one. Warm Regards, Muhammad Aras Rahman Room Division Manager
Exceptional”
Everything is good. Check in, check out, room service, parking area, food..
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Dear Mr. Mauliyana, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muhammad Aras Rahman Room Division Manager
Nice and cool hotel ”
Located downtown, really love with the design of the building. But the Food is average taste nothing special. And there’s so much loud motorcycles pipes walking through. Freakin noisy.
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Dear Ms. Laura, Thank you for taking your time to tell us about your experience at Mercure Makassar Nexa Pettarani. We are very happy to hear that you love the strategic hotel location and our hotel design, your input about the food and noise problem certainly will share to related department for further evaluation. Once again, thank you for sharing your experience with us. Stay safe and look forward to welcoming you again soon at Mercure. Best regards, Muh. Aras RAHMAN Room Division Manager
Strategic hotel”
The hotel is situated at the city center, and it's quite close to restaurants.
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Dear Mr. Ilan, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muhammad Aras Rahman Room Division Manager
Very recommended hotel”
Nice hotel very recommended
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Dear Chita, It was a pleasure to host you during your recent trip to Makassar. Thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed the hospitality provided by our team. Please know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. We hope your next visit will be as pleasant as the previous one. Warm Regards, Muhammad Aras Rahman Room Divison Manager
Clean and modern hotel”
Anything you want this is it. Recommend hotel in downtown Makassar.
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Dear Mrs. Laura, Warm greetings from Mercure Makassar Nexa Pettarani. Thank you for taking the time to tell us about your experience stay at Mercure Makassar Nexa Pettarani. We are happy to hear that you recommend our Hotel in Makassar with our services & facilities. Your kind words certainly shared to the team, this will bring nothing more than encouragement for us to keep improving the quality of our services. Once again, thank you for sharing your experience with us. Stay safe & look forward to welcoming you again soon at Mercure. Kind Regards, Muh. Aras Rahman Room Division Manager
Worthed value, cozy plaze”
Better than the others…. Let’s Go and living there..👍🏻💪
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Dear Mr. Goentoro, Thank you for taking the time to review our property, your comments are very much valued. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Muhammad Aras Rahman Room Division Manager
Exceptional”
It was really nice. Feels like home!
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Dear Mr. Andi, Thank you for taking your time to tell us about your experience at Mercure Makassar Nexa Pettarani. We are very happy to hear that you enjoyed your stay with us and feel like your second home, this will bring nothing more than encouragement for us to keep improving the quality of our services. Once again, thank you for sharing your experience with us. Stay safe and look forward to welcoming you again soon at Mercure. Best regards, Muhammad Aras RAHMAN Room Division Manager
Good”
Excellently
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Bapak Rahmat yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Makassar Nexa Pettarani. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Muhammad Aras Rahman Room Division Manager
Nice hotel”
Great atmosfer, nice and clean hotel, recommended.
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Dear Bapak Agung yang terhormat, Kami sangat berterima kasih atas waktu luang Anda memberikan rating serta komentar positif ketika berkunjung di Hotel Mercure Makassar Nexa Pettarani. Kami sangat senang Anda mendapatkan kenyamanan serta kepuasan dengan pelayanan serta fasilitas hotel yang Kami siapkan. Kami berharap dapat menyambut Anda kembali dengan pengalaman yang lebih menyenangkan lagi. Terima kasih. Salam hangat, Muh. Aras RAHMAN Room Division Manager
Exceptional”
Was clean and rooms were big central to everything
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Dear Mr. Steven, We’re so happy to hear you had a great experience at Mercure Makassar Nexa Pettarani. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, Wiwied Nurseka General Manager
A bit noisy ”
This hotel has great location, nearby with many good restaurant and direct access to highway. Unfortunately on the night especially on the weekend there's street racing which very noisy and the sound penetrate to your room especially when the room facing the road. However, despite of it. It's good place to stay.
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Dear Ms. Amelia, Thank you for taking the time to review our property, your comments are very much valued. Your input regarding noise from the street surely will be share to the team for further follow-up. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Muhammad Aras Rahman Room Division Manager
Excellent”
I will review from the begining of my entrance. The security is not there to help me and my belongings. After that, the recepcionist was excellent. And room is clean and comfy. The wifi is fast. The breakfast is good. Overall I enjoy my stay here.
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Dear Mr. Wiliam, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. Thank you for your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muhammad Aras Rahman Room Division Manager
Nice hotel & staff ....... but very noisy in the night if you get the room facing the street”
I had a mixed experience in this hotel. First 2 night, I got a room facing the street and the noise won't stop until 0200. I asked for to change the room but because no 1 bed room available at the 2nd night, I only can get the room not facing the street at the 3rd night. At last I can sleep well. So a little advice for future guests: make sure if you want to stay here, stay away from the room facing the street.
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Dear Mr. Alfred, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the office number below. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Muhammad Aras Rahman | +6281241035883 Room Division Manager
Good”
The room is good and clean. It's just a bit hard to find parking lot at the basement. I don't like to park outside the building.
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Dear Ms/Mrs. Inggrid, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. Thank you for your feedback about our parking lot. I will share your comments with our team and management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muhammad Aras Rahman Room Division Manager
A nice stay!”
Good breakfast. Dinner at the hotel restaurant was pretty pricey and they don’t have everything on the menu so make sure you ask first if it’s available before ordering to avoid waiting for some time then they come at your table telling you that your order is not available.
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Dear Mrs. Kurniaty, We are very happy that you had an amazing stay with us. Thus, we are very sorry that you experience unpleasant moment, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better the previous one. Sincerely, Wiwied Nurseka General Manager
Good”
The bedroom is good. The size of the room is good. It's just the readyness of the room a bit too late to prepared for guess.
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Dear Mrs. Inggrid, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muhammad Aras Rahman Room Division Manager