Mercure Nelspruit Hotel
Mercure Nelspruit Hotel
Swimming pool, Mercure Nelspruit Hotel in Nelspruit
Bar/lounge, Mercure Nelspruit Hotel in Nelspruit
Swimming pool, Mercure Nelspruit Hotel in Nelspruit
Bar/lounge, Mercure Nelspruit Hotel in Nelspruit
Exterior view, Mercure Nelspruit Hotel in Nelspruit

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7.6Very good

1,799 reviews

1,799 reviews

Location 8.4
Room comfort and quality 7.8
Service 7.5
Facilities 7.3
Value for money 7.3
Cleanliness 7.2
See map

8.4Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
i'langa Mall
180 m
Communio Church
450 m
Croc River Reptile Park
650 m
West Acres Animal Hospital
1.5 km
Sierlik Railway Station
1.8 km
Agoda Preferred

Mercure Nelspruit Hotel

Corner N4 & Graniet Street PO Box 1556, West Acres Central, Nelspruit, South Africa, 1200 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the West Acres Central part of Nelspruit, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kruger Mpumalanga International Airport. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Golf course [on-site]

Front desk [24-hour]

Check-in/out [express]

Value for money7.3
Location rating8.4

Rooms available at Mercure Nelspruit Hotel

Very good
Room comfort & quality

7.8

Standard Room with 2 Single Beds
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe Room With 1 Double Bed
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Superior Room with 1 King size double bed and 2 single beds, with Balcony
...
  • Room size: 67 m²/721 ft²
  • Garden view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Superior Room with 1 Double Bed and 2 Single Beds
...
  • Room size: 67 m²/721 ft²
  • Garden view
  • 1 double bed and 2 single b...
Enter dates to see prices
Deluxe Room with 1 Kingsize double bed, with Balcony
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Junior Suite
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 single beds & 2 single be...
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Superior Two Bedroom Suite
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 1 double bed and 2 single b...
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Junior Double Suite
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 double bed
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SUITE SUITE CAPACITY 3
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
SUITE SUITE FOR SINGLE USE
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices

Frequently asked questions

Does Mercure Nelspruit Hotel provide dry cleaning services?

Yes! Mercure Nelspruit Hotel provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

What precautions does Mercure Nelspruit Hotel take in terms of hygiene, safety, and cleanliness?

Mercure Nelspruit Hotel live up to our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with free face masks, temperature check for guests and staff, doctor/nurse on call, first aid kit, and staff trained in safety protocol for greater safety measures and hygiene protocols.

What are the property's policies for children's bedding at Mercure Nelspruit Hotel?

Mercure Nelspruit Hotel's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Mercure Nelspruit Hotel have?

Mercure Nelspruit Hotel has a total of 100 rooms.

How long do travelers typically stay at Mercure Nelspruit Hotel?

Verified past guests that have stayed at Mercure Nelspruit Hotel had an average nightly stay of 1 night at this property.

What do past visitors love most about Mercure Nelspruit Hotel?

Verified guests that stayed at Mercure Nelspruit Hotel have given this property a rating of 8.408 for its exceptional location as the main highlight for their stay.

What is the typical rating that past Business travelers' have given to Mercure Nelspruit Hotel?

Past business travelers that have stayed at this property have given Mercure Nelspruit Hotel an average rating of 6.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Mercure Nelspruit Hotel?

Verified couple travelers that have stayed at this property have given Mercure Nelspruit Hotel an average rating of 7.6. You can look up on more descriptive customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with older children have given to Mercure Nelspruit Hotel?

Verified families with older children that have stayed at this property have given Mercure Nelspruit Hotel an average rating of 7.9. You can look up more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to Mercure Nelspruit Hotel?

The nearest airport to Mercure Nelspruit Hotel is Air Force Base Hoedspruit, 121.0 km away.

Is breakfast offered at Mercure Nelspruit Hotel?

Wake up to an amazing buffet and continental breakfast at Mercure Nelspruit Hotel. Visitors can enjoy breakfast offered with an additional charge of 178 ZAR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What people love about Mercure Nelspruit Hotel

  • 10

    Exceptional
    Staff 

    "Very friendly staff and our room was very neat and clean."

    Avril

    |

    November 30, 2020

  • 7.6

    Very good

    "Room was tidy and beds comfortable."

    Arnel

    |

    November 12, 2021

  • 10

    Exceptional

    "Enjoyed a great weekend at Mercure, Nelspruit."

    Avril

    |

    November 30, 2020

More about Mercure Nelspruit Hotel

More about Mercure Nelspruit Hotel

Mercure Nelspruit Hotel

Mercure Nelspruit Hotel is a smart choice for travelers to Nelspruit, offering a relaxed and hassle-free stay.
The facilities and services provided by Mercure Nelspruit Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides shuttle services to help you find what you want in Nelspruit.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Mercure Nelspruit Hotel. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Mercure Nelspruit Hotel include a balcony or terrace, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms.
The hotel also provides guests with a refrigerator in some rooms. Mercure Nelspruit Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Mercure Nelspruit Hotel has vending machines that provide round-the-clock refreshment, at low cost. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
To fill your days, be sure to check out the fantastic facilities offered at Mercure Nelspruit Hotel. Pamper and indulge yourself with a visit to the massage and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.

Show less

Amenities and facilities

Very good
Facilities

7.3

Most talked about facilities

Housekeeping

2 mentions

Breakfast

1 mention

Internet

1 mention

Languages spoken
  • English
  • French
  • German
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • Sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Fan
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Microwave
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Restaurants on site
Restaurant
  • Cuisine: International, Local, South African
  • Menu: Buffet, A-la-carte

Location

Corner N4 & Graniet Street PO Box 1556, West Acres Central, Nelspruit, South Africa, 1200
Excellent
Location

8.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out until11:00
Getting around
  • Airport transfer fee400 ZAR
Extras
  • Breakfast charge (unless included in room price)178 ZAR
The property
  • Number of rooms 100

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Nelspruit Hotel from real guests

Provided by verified guests of Agoda
7.4
Location8.4
Room comfort and quality7.8
Service7.5
Facilities7.3
Value for money7.3
Cleanliness7.2
High score for Nelspruit
Rating
9+ Exceptional (6)
8-9 Excellent (17)
7-8 Very Good (16)
6-7 Good (8)
<6 Below Expectation (13)

Show reviews that mention 

Showing 60 verified guest comments
12345
10.0
Exceptional
julie from South Africa
Solo traveler
Stayed 2 nights in July 2022

Best location”

It's right across the road from the best mall with the best restaurants and an ice rink! Plus they have a power generator for load shedding!

Reviewed July 16, 2022
10.0
Exceptional
Avril from South Africa
Couple
Stayed 2 nights in November 2020

Exceptional”

Enjoyed a great weekend at Mercure, Nelspruit. Very friendly staff and our room was very neat and clean. Beautiful facility, pool needs some attention

Reviewed November 30, 2020
8.3
Excellent
Benjamin from Brazil
Couple
Stayed 1 night in March 2014

Best Value for Money / Shopping Hotel”

Location, Value for Money & Size of the Rooms

I always try to stay at the Mercure Nelspruit when I go with the intention of shopping. It is just in front of the Ilanga Mall, with large rooms and reasonable prices. Lack of free wifi could be solved.

Reviewed May 28, 2014
8.3
Excellent
Hussein from Mozambique
Family with teens
Stayed 2 nights in January 2016

Just great”

Location, Reception Service, Room tools

I have been staying in this hotel since I has a child of 11 years old, now after 18 years, I bring my children to stay in there as well. Whenever I cannot find an availability in it, I just cancel my trip to Nelspruit to a later date. The reception staff are great, they closely listens to your comments and fulfill your needs as much as possible.

Reviewed January 09, 2016
8.0
Excellent
Kathy from South Africa
Couple
Stayed 1 night in March 2012

Great Location”

Easy to find

hotel is on the main road into nelspruit which makes it very easy to find. it is across the road from a large mall which has several restaurants to choose from in order to have dinner. the room was larger than expected with a small kitchen with stove, microwave and fridge. it was clean and seemed new. small selection of tv channels though

Reviewed March 28, 2012
12345
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