Mercure Wien City Hotel
Double Standard, Mercure Wien City Hotel in Vienna
Facilities, Mercure Wien City Hotel in Vienna
Exterior view, Mercure Wien City Hotel in Vienna
Facilities, Mercure Wien City Hotel in Vienna
Mercure Wien City Hotel
Facilities, Mercure Wien City Hotel in Vienna

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8.1Excellent

3,006 reviews

3,006 reviews

Cleanliness 8.7
Location 8.5
Room comfort and quality 8.4
Service 8.4
See map

8.5Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Nagy Strickdesign
170 m
Manès-Sperber-Park
190 m
Milosevic
260 m
Gestapo Haus Wien
260 m
Karmeliterkirche
260 m
Popular landmarks
St. Stephen's Cathedral
780 m
Historic Center of Vienna
880 m
The Hofburg
1.1 km
Wiener Staatsoper
1.4 km
Prater
1.6 km
Closest landmarks
Dr. Brigitte Wiesinger-Dimter
50 m
Dr. Kerstin Wörther
90 m
In Good Shape
180 m
Mandu
260 m
Parkhaus am Kai
280 m

Mercure Wien City Hotel

Hollandstrasse 3, 02. Leopoldstadt, Vienna, Austria, 1020 - See map

Make your best journey to Vienna with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in 02. Leopoldstadt, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Schonbrunn Palace. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

430 meters to public transportation

Front desk [24-hour]

Inside city center

730 meters to Stephansplatz

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Bar

Coffee shop

Your dates are popular among travelersUsers are booking a place in Vienna every 3 minutes on Agoda.com
Value for money7.6
Location rating8.5
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport18.7 km

Rooms available at Mercure Wien City Hotel

Excellent
Room comfort & quality

8.4

Standard Rooms With Queen Size Bed
...
  • Room size: 19 m²/205 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Superior Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
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Superior Rooms, King Size or 2 Single Size Beds
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 1 double bed or 2 single be...
Enter dates to see prices
Privilege Rooms With Queen Size Bed
...
  • Room size: 19 m²/205 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Standard Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Standard Single Room With Courtyard View
...
  • Room size: 19 m²/205 ft²
  • Courtyard view
  • 1 single bed
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Julia & Lisa Room
...
  • Room size: 19 m²/205 ft²
  • 1 double bed
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Standard Room - Accessible
...
  • Room size: 19 m²/205 ft²
  • Courtyard view
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Kathrin & Celal Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 double bed
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Standard Double Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Mercure Wien City Hotel have bars on the premises?

Enjoy your holiday the perfect way with a drink in your hand at Mercure Wien City Hotel's bar available right in front of your doorstep for when you need a sip or two.

Does Mercure Wien City Hotel offer an option for contactless check-in and check-out?

At Mercure Wien City Hotel, travelers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

How many rooms does Mercure Wien City Hotel have?

Mercure Wien City Hotel has a total of 123 rooms.

How long do visitors generally stay at Mercure Wien City Hotel?

Verified past guests that have stayed at Mercure Wien City Hotel had an average nightly stay of 3 nights at this property.

What is the typical rating that verified Couples' have given to Mercure Wien City Hotel?

Past couple travelers that have stayed at this property have given Mercure Wien City Hotel an average rating of 8.0. You can look up on more detailed customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Mercure Wien City Hotel?

Past families with young children that have stayed at this property have given Mercure Wien City Hotel an average rating of 8.1. You can look up more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Mercure Wien City Hotel?

Past families with older children that have stayed at this property have given Mercure Wien City Hotel an average rating of 8.2. You can look into more thorough customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Mercure Wien City Hotel?

Verified local visitors that have stayed at this property have given Mercure Wien City Hotel an average rating of 8.1. You can look up on more in depth customer ratings, and feedback for this property down in the review section.

What dining places are close by Mercure Wien City Hotel?

Mercure Wien City Hotel’s neighborhood is 02. Leopoldstadt which includes well-known restaurants such as Das Loft.

What famous shopping venues are close to Mercure Wien City Hotel?

Shopping options in Mercure Wien City Hotel’s 02. Leopoldstadt neighborhood include Vienna Naschmarkt.

What time is check-in and check-out at Mercure Wien City Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.

What is the closest airport to Mercure Wien City Hotel?

The closest airport to Mercure Wien City Hotel is Brno-Tuřany Airport, 107.0 km away.

What people love about Mercure Wien City Hotel

  • 10

    Exceptional

    "One of the best Mercure I have ever stayed in!"

    Teck

    |

    June 23, 2022

More about Mercure Wien City Hotel

More about Mercure Wien City Hotel

Mercure Wien City Hotel

Get the most from an urban escape in Vienna when you book a room at Mercure Wien City Hotel. Located right in the city center, Mercure Wien City Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Vienna that most travelers never see, with a stay at Mercure Wien City Hotel -- located only 5.7 km from Schonbrunn Palace.
At Mercure Wien City Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Mercure Wien City Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Mercure Wien City Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A memorable night with your travel companions can be had without going far, at the hotel's bar.


Around the property

Don't miss out on all that Vienna has to offer during your stay at Mercure Wien City Hotel. Acquire some cultural knowledge with a day at The Hofburg located 1.1 km away, where you can see famous works by local artists.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Housekeeping

3 mentions

Breakfast

1 mention

Internet

1 mention

Languages spoken
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Spanish
  • Turkish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Buffet

Location

Hollandstrasse 3, 02. Leopoldstadt, Vienna, Austria, 1020
Excellent
Location

8.5

Airports
  • Vienna International Airport (VIE) - Austria
    18.7 km 25 min drive
  • M. R. Štefánik Airport (BTS) - Slovakia
    61.3 km
Public transportation
  • Vienna Ring Tram
    430 m
  • Taborstraße Metro Stop
    600 m
Hospital or clinic
  • Dr. Brigitte Wiesinger-Dimter
    50 m
Shopping
  • Vienna Naschmarkt
    2.5 km
Convenience store
  • Denn's Biomarkt Store
    330 m
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • St. Stephen's Cathedral
    780 m
  • Historic Center of Vienna
    880 m
  • The Hofburg
    1.1 km
  • Wiener Staatsoper
    1.4 km
  • Prater
    1.6 km
  • Kunsthistorisches Museum Vienna
    1.7 km
  • Belvedere Museum
    2.7 km
  • Schonbrunn Palace
    5.8 km
  • Tiergarten Schoenbrunn - Zoo Vienna
    6.5 km
  • Schonbrunner Gardens
    6.7 km
Nearby landmarks
  • Dr. Brigitte Wiesinger-Dimter
    50 m
  • Dr. Kerstin Wörther
    90 m
  • Nagy Strickdesign
    170 m
  • In Good Shape
    180 m
  • Manès-Sperber-Park
    190 m
  • Mandu
    260 m
  • Milosevic
    260 m
  • Gestapo Haus Wien
    260 m
  • Karmeliterkirche
    260 m
  • Karmelitermarkt
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)20 EUR
The property
  • Number of floors7
  • Number of rooms 123
  • Room voltage220
  • Year property opened1992

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Wien City Hotel from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.7
Location8.5
Room comfort and quality8.4
Service8.4
Facilities7.7
Value for money7.6
High score for Vienna
Rating
9+ Exceptional (10)
8-9 Excellent (12)
7-8 Very Good (6)
6-7 Good (2)
<6 Below Expectation (4)

Show reviews that mention 

Showing 34 verified guest comments
12345
10.0
Exceptional
Teck from Singapore
Couple
Standard Rooms With Queen Size Bed
Stayed 1 night in June 2022

One of the best Mercure I have ever stayed in! ”

One of the best Mercure I have ever stayed in! My first time to Vienna, I am not sure if all the hotels in Vienna are this good or just that this Mercure at the price I got was just so good!

Reviewed June 23, 2022
9.3
Exceptional
THI from Vietnam
Business traveler
Stayed 6 nights in August 2012

Best features”

clean

standard queen room at mercure wien city hotel is the good choice for us when we're travelling to wien for a congress. i like your hotel's location, features & staff performances. thanks for all.

Reviewed September 12, 2012
8.7
Excellent
YOONTAE from South Korea
Couple
Stayed 4 nights in February 2013

Very nice hotel”

Good location and nice service

Warm welcoming and very kind reception. Reasonable price and good buffet which includes various and delicious foods. I strongly recommend this hotel for anyone. It was great experience for me and wife, even it was a honey moon. Close to main pitch area in the city centre. (just cross the bridge) and nearby there is a bus stop to air port (250 m away from hotel)

Reviewed March 12, 2013
8.3
Excellent
Nazieh from Israel
Stayed 3 nights in December 2012

Great Hotel and location”

Comfortable with pleasant atmosphere

We spent Christmas at this hotel together with our three kids, it was great, with pleasant large rooms in which you can find all you needed, the beds were comfortable and the service was nice. Wireless nternet access was free but not available inside the rooms , so the kids had to go down the lobby to log on. But, when we booked online through the Agoda site it wasn't clearly stated that the price didn't include breakfast, so we were surprised to see that in the detailed order they sent us , we got so angry and sent an email to ask for expanation I'm still not convinced with the reply we got, let alone that the price of the meal they requested in the hotel was way too high!!!

Reviewed December 29, 2012
8.0
Excellent
PAUL from United Kingdom
Business traveler
Stayed 4 nights in October 2012

Comfortable hotel with good service”

good location, friendly staff

This hotel was clean and comfortable. Facilities were good with free internet access and all staff were friendly and professional.The rooms were comfortable and there was a mini bar.I did not eat in the hotel but the bar service was excellent.The hotel was in a central location with easy access to the city. There were local shops and restaurants nearby. There were excellent transport links via bus tram or taxi.

Reviewed November 19, 2012
12345
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