Metro Hotel
Deluxe Triple - Guestroom, Metro Hotel in Surabaya
Interior view, Metro Hotel in Surabaya
Interior view, Metro Hotel in Surabaya
Interior view, Metro Hotel in Surabaya
Interior view, Metro Hotel in Surabaya
Interior view, Metro Hotel in Surabaya

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7.5Very good

57 reviews

57 reviews

Location 8.0
Value for money 7.6
Cleanliness 7.5
Service 7.5
Facilities 7.2
See map

8.0Excellent

Location rating score

Excellent location - 40 meters from city center
Popular landmarks
Tunjungan Plaza
1.2 km
Monkasel (Submarine Monument)
2.1 km
Tugu Pahlawan
2.3 km
Bungkul Park
3.1 km
Suramadu National Bridge
3.2 km
Closest landmarks
Puskesmas Sawahan
270 m
Pasar Kedung Klinter
440 m
Pasar Krempyeng Ghanonk
510 m
Klinik Hewan K and P Clinic
510 m
Laboratorium Klinik Utama Kedungdoro - Kedungsari
590 m

Metro Hotel

Jl. Kedung Sari No. 109, Surabaya Center, Surabaya, Indonesia, 60263 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, massage is provided on-site to conveniently serve your needs.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Room service [24-hour]

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Room service [24-hour]

Coffee shop

Laundry service

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money7.6
Location rating8.0
Nearest airportJuanda International Airport (SUB)
Distance to airport14.1 km

Rooms available at Metro Hotel

Superior Triple
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 1 single bed and 1 double b...
Enter dates to see prices
Superior Double Room
...
  • Room size: 16 m²/172 ft²
  • 1 double bed
Enter dates to see prices
Suite
...
  • Room size: 42 m²/452 ft²
  • Smoking allowed
  • 2 single beds and 1 king be...
Enter dates to see prices
Superior
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Twin
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Triple
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed and 1 single b...
Enter dates to see prices
Superior Twin
...
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 2 single beds or 1 double b...
Enter dates to see prices
Suite Family Room Only
...
  • Room size: 24 m²/258 ft²
  • 2 single beds and 1 double ...
Enter dates to see prices

Top things to do in Surabaya

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Metro Hotel offer laundry services?

Yes! Metro Hotel offers laundry service at your convenience for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at Metro Hotel?

Metro Hotel provides car park nearby for all visitors traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What interesting attractions are nearby Metro Hotel that are in walking distance?

While residing at Metro Hotel, kick start your trip by checking out the nearest destinations that are within walking distance to the property which include Pasar Kedung Klinter and Pasar Krempyeng Ghanonk.

What bars are nearby Metro Hotel?

While staying at Metro Hotel, enjoy your evening or night out at Top Ten & Coyote Bar or The TV Bar to get the most out of your nightlife.

What public parks are in close proximty of Metro Hotel?

While staying at Metro Hotel, cherish your morning or evening stroll at nearby park which include KidZoona, Taman Gantung, and Taman Prestasi.

What is the verified guest review consensus about Metro Hotel's Wi-Fi?

100.0% of our past visitor assessments have given a positive review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Metro Hotel down in the review section.

What is the average rating that verified Business travelers' have given to Metro Hotel?

Verified business travelers that have stayed at this property have given Metro Hotel an average rating of 7.4. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Metro Hotel?

Verified local visitors that have stayed at this property have given Metro Hotel an average rating of 8.2. You can look up on more specific customer evaluations, and remarks for this property down in the review section.

What time is check-in and check-out at Metro Hotel?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

More about Metro Hotel

More about Metro Hotel

Experience Comfort and Convenience at Metro Hotel in Surabaya

Welcome to Metro Hotel, a charming 1-star hotel located in the heart of Surabaya, Indonesia. With its convenient location and comfortable accommodations, Metro Hotel is the perfect choice for both business and leisure travelers. At Metro Hotel, check-in begins at 12:00 PM, allowing guests to start their stay at their own pace. The hotel offers a total of 31 well-appointed rooms, each designed with your comfort in mind. Whether you are traveling alone or with a group, there is a room that will suit your needs. For families traveling with young children, Metro Hotel has a child policy that allows children between the ages of 0 to 1 to stay free of charge. This makes it an ideal choice for families looking for an affordable and family-friendly accommodation option in Surabaya.

Indulge in Relaxation and Entertainment at Metro Hotel

At Metro Hotel in Surabaya, Indonesia, guests can look forward to a range of entertainment facilities that are sure to enhance their stay. After a long day of exploring the city or attending business meetings, indulge in relaxation at the hotel's massage center. Unwind with a rejuvenating massage that will soothe your tired muscles and leave you feeling refreshed and revitalized. The skilled therapists at the massage center offer a variety of treatments, including traditional Indonesian massages, aromatherapy, and reflexology, ensuring that there is something to suit every guest's preferences. Let the expert hands of the therapists melt away your stress and tension, allowing you to fully unwind and recharge during your stay at Metro Hotel.





Convenience at Your Fingertips: Metro Hotel's Exceptional Facilities

Metro Hotel in Surabaya, Indonesia offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can indulge in delicious meals and snacks at any time of the day, right in the comfort of your own room. The hotel also provides a laundry service, allowing you to keep your clothes fresh and clean throughout your stay. To cater to your every need, Metro Hotel offers a dedicated concierge service. Whether you need assistance with booking tickets or arranging transportation, the friendly and knowledgeable staff are always ready to help. Stay connected with loved ones and stay on top of work with the complimentary Wi-Fi available in all rooms and public areas. For guests who prefer to smoke, Metro Hotel provides a designated smoking area where you can enjoy your cigarette without inconveniencing others. With these exceptional convenience facilities, Metro Hotel ensures that your stay in Surabaya is not only comfortable but also convenient and enjoyable.

Convenient Transport Facilities at Metro Hotel

Metro Hotel in Surabaya, Indonesia, offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. With an airport transfer service, travelers can easily reach the hotel upon arrival, allowing them to start their vacation or business trip without any delays. The hotel also provides valet parking, taking away the stress of finding a parking spot in the bustling city. Whether guests are driving their own vehicle or renting one, they can take advantage of the secure car park available at the hotel. For those who prefer not to drive, Metro Hotel offers a shuttle service, making it easy to explore the vibrant city of Surabaya. Whether guests want to visit the famous Suramadu Bridge, the historic House of Sampoerna, or the bustling Tunjungan Plaza, the hotel's shuttle service provides a convenient and comfortable way to get around. Additionally, for travelers who want to venture further afield, the hotel also offers car hire services, allowing guests to explore the beautiful surrounding areas at their own pace. With these transport facilities, Metro Hotel ensures that guests have everything they need for a seamless and enjoyable stay in Surabaya.

Modern Comfort and Entertainment at Metro Hotel

Indulge in a comfortable stay at Metro Hotel in Surabaya, where modern amenities and thoughtful touches await you in every room. Each room at Metro Hotel is equipped with air conditioning, ensuring a cool and refreshing environment to relax in after a long day of exploring the city. The mini bar in the room offers a selection of beverages and snacks, perfect for satisfying your cravings without having to leave the comfort of your room. Stay entertained with the satellite/cable TV, providing a wide range of channels and programs to choose from. Whether you're looking to unwind with your favorite shows or catch up on the latest news, Metro Hotel has got you covered.

Indulge in a Gastronomic Delight at Metro Hotel's Dining Facilities

At Metro Hotel, guests can enjoy a wide range of dining options that are sure to satisfy even the most discerning palates. Whether you're looking for a quick bite or a leisurely meal, the hotel's dining facilities have got you covered. Start your day off right with a delicious breakfast at the hotel's coffee shop. Here, you can savor a variety of freshly brewed coffee, aromatic teas, and a selection of mouthwatering pastries. The cozy ambiance and friendly staff make it the perfect spot to relax and recharge before exploring the vibrant city of Surabaya. For those who prefer the convenience of dining in the comfort of their own room, Metro Hotel offers 24-hour room service. Indulge in a delectable array of dishes from the hotel's extensive menu, delivered right to your doorstep. Whether you're craving local Indonesian specialties or international favorites, the skilled chefs at Metro Hotel will ensure that every meal is a memorable one. With its diverse dining options, Metro Hotel is the ideal choice for food enthusiasts and travelers looking for a culinary adventure. Whether you choose to dine at the coffee shop or enjoy a meal in the privacy of your room, you can expect nothing but the finest quality and impeccable service at Metro Hotel's dining facilities.

Comfort and Variety at Metro Hotel Surabaya

Metro Hotel in Surabaya offers a range of comfortable and well-appointed rooms to suit every traveler's needs. With options like Deluxe rooms, Deluxe Triple rooms, Deluxe Twin rooms, and Superior Twin rooms, guests can choose the perfect accommodation to suit their preferences and group size. The Deluxe rooms, spanning 20 square meters, offer a choice between 2 Single Beds or 1 Double Bed, providing a cozy and relaxing space for both solo travelers and couples. For those traveling in a group or with family, the Deluxe Triple rooms, also 20 square meters, feature either 1 Single Bed or 1 Double Bed, ensuring ample space and comfort for everyone. The Deluxe Twin rooms, covering 18 square meters, are ideal for friends or colleagues traveling together, with 2 Single Beds offering a comfortable and convenient stay. Lastly, the Superior Twin rooms provide a cozy retreat with 2 Single Beds, perfect for those seeking a comfortable and affordable option. Booking these fantastic room options on Agoda guarantees users the best prices available, ensuring a cost-effective stay at Metro Hotel Surabaya. Additionally, Agoda's user-friendly platform offers a hassle-free booking experience, allowing guests to easily secure their preferred room type with just a few clicks. Enjoy the convenience and peace of mind that comes with booking your stay at Metro Hotel Surabaya through Agoda.

Discover the Vibrant Surabaya Center

Welcome to Surabaya Center, a bustling district located in the heart of Surabaya, Indonesia. This vibrant neighborhood offers a perfect blend of modernity and traditional charm, making it an ideal destination for both business and leisure travelers. Surabaya Center is known for its lively atmosphere, diverse culinary scene, and a wide range of entertainment options. When staying at Metro Hotel in Surabaya Center, you'll find yourself surrounded by a myriad of attractions and landmarks. Just a short walk away, you can explore the historic Tugu Pahlawan, a monument dedicated to the heroes of Indonesia's independence. Immerse yourself in the local culture by visiting the nearby House of Sampoerna, a museum housed in a beautifully restored Dutch colonial building, where you can learn about the city's rich history and the art of cigarette-making. Food enthusiasts will be delighted by the countless dining options in Surabaya Center. From street food stalls offering local delicacies to upscale restaurants serving international cuisine, there's something to satisfy every palate. Don't miss the opportunity to try Surabaya's famous dishes, such as rawon (a savory beef soup) and lontong balap (a traditional Javanese dish). After indulging in a delicious meal, take a leisurely stroll along Tunjungan Street, the main shopping district of Surabaya, where you can find a wide range of boutiques, malls, and department stores. Whether you're seeking cultural experiences, culinary adventures, or shopping excursions, Surabaya Center has it all. Book your stay at Metro Hotel and immerse yourself in the vibrant energy of this dynamic neighborhood.

Convenient Transportation Options from Surabaya Airports to Metro Hotel

Located in the heart of Surabaya Center, Metro Hotel offers a comfortable and convenient stay for travelers visiting Surabaya, Indonesia. When it comes to reaching the hotel from the nearest airports, there are several transportation options available. If you are arriving at Juanda International Airport, which is the main airport serving Surabaya, you can easily reach Metro Hotel by taxi or private car. The journey from the airport to the hotel takes approximately 30 minutes, depending on the traffic conditions. Taxis are readily available at the airport, and it is recommended to use reputable taxi companies to ensure a safe and hassle-free journey. Alternatively, you can also pre-arrange a private car transfer through the hotel for a more personalized experience. For travelers arriving at Abdul Rachman Saleh Airport, located in Malang, reaching Metro Hotel is also convenient. From the airport, you can take a taxi or private car to Surabaya. The journey takes approximately 2 hours, depending on the traffic. Once you reach Surabaya, Metro Hotel is easily accessible and located in close proximity to major landmarks and attractions. Whether you are arriving at Juanda International Airport or Abdul Rachman Saleh Airport, transportation options to Metro Hotel are readily available, ensuring a seamless journey to your accommodation. With its central location and easy accessibility, Metro Hotel is an ideal choice for both business and leisure travelers visiting Surabaya.

Discover Surabaya's Vibrant Landmarks near Metro Hotel

Metro Hotel in Surabaya, Indonesia, offers a prime location with a plethora of vibrant landmarks and attractions within easy reach. Immerse yourself in the rich history and culture of the city by visiting the nearby Sampoerna Museum, where you can learn about the fascinating history of the iconic clove cigarette industry. For a breathtaking view, head to Suramadu National Bridge, an architectural marvel that connects Surabaya with the island of Madura. Nature enthusiasts will delight in the lush greenery of Bungkul Park, a popular local hangout spot perfect for a leisurely stroll or a picnic with loved ones. Dive into Surabaya's maritime history by exploring the Monkasel (Submarine Monument), a real submarine turned museum that offers a unique insight into Indonesia's naval heritage. Don't miss the opportunity to pay tribute to the nation's heroes at Tugu Pahlawan, a majestic monument commemorating the fallen soldiers. Animal lovers can spend a fun-filled day at Surabaya's Zoo, home to a wide variety of species from around the world. For a spiritual experience, visit the Ampel Mosque, a centuries-old mosque that holds great significance in the city's Islamic heritage. Marvel at the grandeur of the Muhammad Cheng Hoo Mosque, a stunning Chinese-style mosque that showcases the harmonious blend of cultures in Surabaya. Lastly, take a stroll across Jembatan Merah, a historic bridge that has witnessed Surabaya's journey through time. With Metro Hotel's strategic location, you can easily explore these captivating landmarks and attractions, creating unforgettable memories during your stay in Surabaya.

Convenient Public Transport Access near Metro Hotel

Metro Hotel in Surabaya, Indonesia, offers easy access to a variety of public transport stations, making it a convenient choice for travelers. Situated in close proximity to Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station, guests can explore the city and its surroundings with ease. With Semut Train Station just a short distance away from the hotel, guests can hop on a train and conveniently travel to various destinations within Surabaya. Gubeng Train Station is another nearby option, providing access to both local and intercity trains, making it ideal for those planning to explore beyond the city limits. For guests looking to experience the vibrant atmosphere of Surabaya Kota, the public transport station is within reach. Sidotopo Train Station and Ngagel are also easily accessible, offering additional options for travelers to explore the city's attractions and landmarks. Lastly, Pasar Turi Train Station is conveniently located nearby, providing a gateway to other parts of Indonesia for those looking to venture further afield. Whether guests are visiting Surabaya for business or leisure, the convenient access to these public transport stations near Metro Hotel ensures a seamless and hassle-free travel experience.

Delicious Dining Options Near Metro Hotel

When it comes to dining options near Metro Hotel, guests are spoilt for choice. Just a short walk away, Aiola Eatery offers a delightful selection of international dishes in a modern and stylish setting. For those craving a taste of local cuisine, Layar Seafood KH Abdul Wahab Siamin is a must-visit. Feast on fresh seafood delicacies while enjoying the cozy ambiance. Sate Klopo Ondomohen Bu Asih is another popular spot, known for its mouthwatering grilled satay served with fragrant coconut rice. And if you're in the mood for some hearty Indonesian soups, Soto Ayam 'Cak To' Undaan Wetan and Soto Ambengan Pak Sadi are the go-to places. With so many options to choose from, guests at Metro Hotel will truly have a culinary adventure during their stay.

Shop 'til you drop at Metro Hotel's Surrounding Shopping Landmarks

Metro Hotel is conveniently located near a plethora of shopping landmarks, making it the perfect destination for avid shoppers. Just a short distance away, you'll find Central Point Mall, a modern shopping center that offers a wide range of international and local brands. If you're looking for traditional Indonesian souvenirs, Mirota Batik is the place to go. Here, you can browse through a vast collection of batik clothing, accessories, and home decor. For those with a green thumb, a visit to Bratang Flower Market is a must. This bustling market is filled with vibrant blooms and plants, creating a sensory delight. Wisata Rasa is a food lover's paradise, offering a variety of local delicacies and culinary delights. Pasar Keputran is another popular market nearby, where you can immerse yourself in the local culture and find fresh produce, spices, and traditional snacks. If you're in the mood for a more upscale shopping experience, Grand City Mall and Marvell City are just a short drive away. These modern malls boast a wide selection of international and local fashion brands, electronics, and entertainment options. For vintage enthusiasts, Newton Vintage Store is a hidden gem, offering a curated collection of unique clothing and accessories. Pasar Genteng is another local market worth exploring, known for its bustling atmosphere and variety of goods. Lastly, Plaza Tunjungan, the largest shopping mall in Surabaya, is within easy reach from the hotel. With its impressive selection of high-end fashion, luxury brands, and entertainment options, it's a shopper's paradise. Whether you're in search of traditional souvenirs, trendy fashion, or simply want to immerse yourself in the local shopping scene, Metro Hotel's surrounding shopping landmarks have something for everyone.

Affordable Luxury at Metro Hotel in Surabaya

Experience the perfect blend of comfort, convenience, and affordability at Metro Hotel in Surabaya, Indonesia. With an average price of just $26 per room, Metro Hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers. Compared to the average price of a hotel room in Surabaya, which stands at $28, Metro Hotel provides an unbeatable opportunity to enjoy a comfortable stay without breaking the bank. At Metro Hotel, you can expect a range of well-appointed rooms that are designed to cater to your every need. From cozy single rooms to spacious suites, each accommodation option is tastefully furnished and equipped with modern amenities. Whether you're traveling for business or leisure, Metro Hotel offers a comfortable sanctuary where you can relax and unwind after a long day of exploring the vibrant city of Surabaya. In addition to its affordable rates, Metro Hotel also boasts a prime location in the heart of Surabaya. Situated in close proximity to popular attractions, shopping malls, and dining options, the hotel allows you to easily explore the city's vibrant culture and rich heritage. With its excellent value for money and convenient location, Metro Hotel is the perfect choice for travelers seeking an affordable yet luxurious stay in Surabaya.





Exceptional Value and Location at Metro Hotel in Surabaya

Metro Hotel in Surabaya, Indonesia, has garnered positive customer ratings across various categories. With an overall rating of 7.5, it is evident that guests have had a satisfying experience during their stay. One of the standout features of this hotel is its exceptional value, with a rating of 7.5 for value. Guests appreciate the affordability of the rooms without compromising on comfort and quality. Another aspect that guests praise is the hotel's prime location, earning a rating of 8.0. Situated in the heart of Surabaya, Metro Hotel offers easy access to the city's top attractions, shopping centers, and business districts. Whether guests are traveling for leisure or business, the convenient location ensures that they can make the most of their time in Surabaya. Furthermore, Metro Hotel receives positive ratings for its cleanliness, with a score of 7.5. Guests appreciate the well-maintained rooms and public areas, ensuring a pleasant and hygienic environment throughout their stay. The hotel's commitment to cleanliness adds to the overall comfort and satisfaction of guests. With its exceptional value, prime location, and commitment to cleanliness, Metro Hotel in Surabaya is a top choice for travelers seeking a comfortable and affordable stay in the city.

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Amenities and facilities

Very good
Facilities

7.2

Languages spoken
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Dining, drinking, and snacking
  • Coffee shop
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Elevator
  • Laundry service
  • Smoking area
Access
  • Front desk [24-hour]
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Valet parking

Location

Jl. Kedung Sari No. 109, Surabaya Center, Surabaya, Indonesia, 60263
Excellent
Location

8

Airports
  • Juanda International Airport (SUB)
    14.1 km
  • Abdul Rachman Saleh Airport (MLG)
    74.7 km
Public transportation
  • Pasar Turi Train Station
    1.8 km
  • Gubeng Train Station
    2.4 km
Hospital or clinic
  • Puskesmas Sawahan
    270 m
Shopping
  • Tunjungan Plaza
    1.2 km
Convenience store
  • Indomaret
    30 m
Cash withdrawal
  • ATM
    50 m

What's nearby

Popular landmarks
  • Tunjungan Plaza
    1.2 km
  • Monkasel (Submarine Monument)
    2.1 km
  • Tugu Pahlawan
    2.3 km
  • Bungkul Park
    3.1 km
  • Suramadu National Bridge
    3.2 km
  • Surabaya Town Square
    3.3 km
  • Surabaya's Zoo
    3.6 km
  • Sampoerna Museum
    3.9 km
  • Pakuwon Food Festival
    8.0 km
  • Masjid Nasional Al Akbar Surabaya
    8.1 km
Nearby landmarks
  • Puskesmas Sawahan
    270 m
  • Pasar Kedung Klinter
    440 m
  • Pasar Krempyeng Ghanonk
    510 m
  • Klinik Hewan K and P Clinic
    510 m
  • Laboratorium Klinik Utama Kedungdoro - Kedungsari
    590 m
  • Gereja Perawan Maria tak Berdosa
    640 m
  • TCM Sari Alam
    670 m
  • Klinik Petemon Husada
    680 m
  • Consulate of Hungary
    750 m
  • RSIA PUSURA
    760 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-out until12:00
The property
  • Number of restaurants1
  • Number of rooms 31
  • Room voltage220

Reviews of Metro Hotel from real guests

7.5
Location8.0
Value for money7.6
Cleanliness7.5
Service7.5
Facilities7.2
Room comfort and quality4.7
High score for Surabaya
Rating
9+ Exceptional (4)
8-9 Excellent (0)
7-8 Very Good (3)
6-7 Good (4)
<6 Below Expectation (10)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 21 verified guest comments
12345
9.2
Exceptional
Anis from Indonesia
Group
Deluxe Triple
Stayed 1 night in April 2023

Exceptional”

No elevator, so tiring to get to the room on the upper floor.

Reviewed April 23, 2023
9.2
Exceptional
Soeroso from Indonesia
Couple
Superior
Stayed 1 night in November 2021

Everything is good, the hot water is not hot, just warm.”

Warm water, not hot

Reviewed December 01, 2021
Auto-translated through generative A.I.
8.0
Excellent
Hery from Indonesia
Couple
Deluxe
Stayed 1 night in January 2020

Very strategic location, worth the price”

Located in the city center, unfortunately there is no elevator

Reviewed January 19, 2020
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6.0
Ganib from Indonesia
Solo traveler
Superior
Stayed 1 night in November 2022

Lumayan ”

Check-in pake Agoda super lama

Reviewed November 18, 2022
2.0
rudy from Indonesia
Solo traveler
Superior
Stayed 1 night in December 2021

No need”

I have paid for a room on Agoda to book a room on 4.12.21. When I arrived at the hotel, they said the room was empty. Even after showing proof of payment, they still refused and asked me to call Agoda. The receptionist said that if I still wanted to stay in the room, I had to pay an additional 200,000 IDR with the excuse that Agoda had not paid yet. However, I have received confirmation from Agoda and have proof of my transfer.

Reviewed December 07, 2021
Auto-translated through generative A.I.

bapak rudy ada ID pesanan agoda no 615290785 pembayaran Tamu di hotel Metro jadi harus bayar di Hotel Metro . karena kalo bapak tidak bayar di hotel Metro kami akan di kenakan Fee agoda , Mohon pengertian nya . jadi Bapak rudy melakukan pemesanan 2 x di Agoda .

Responded December 07, 2021
Metro Hotel
12345
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