Neptune Beach Resort - All Inclusive
Master Suite Ocean View, Neptune Beach Resort - All Inclusive in Mombasa
Interior view, Neptune Beach Resort - All Inclusive in Mombasa
Entrance, Neptune Beach Resort - All Inclusive in Mombasa
Restaurant, Neptune Beach Resort - All Inclusive in Mombasa
Bar/lounge, Neptune Beach Resort - All Inclusive in Mombasa
Entrance, Neptune Beach Resort - All Inclusive in Mombasa

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7.6Very good

51 reviews

51 reviews

Service 9.5
Cleanliness 8.0
Room comfort and quality 7.5
See map

7.0Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Bamburi Airport
1.2 km
Mujahidin Mosque
3.1 km
Haller Park
4.1 km
Mombasa Marine National Park and Reserve
4.6 km
Kiembeni Catholic Church
4.8 km

Neptune Beach Resort - All Inclusive

Malindi Road, Bamburi Beach, Mombasa, Kenya, 80100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bamburi Beach part of Mombasa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Moi International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Private beach

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Luggage storage

Contactless check-in/out

Value for money6.0
Distance to city center14 km
Location rating7.0

Rooms available at Neptune Beach Resort - All Inclusive

Very good
Room comfort & quality

7.5

Standard Double or Twin Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior Ocean Front Room
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 2 single beds or 1 double b...
Enter dates to see prices
Suite
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Master Suite Ocean View
...
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Standard Room Garden View
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices
Master Suite
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
superior ocean front triple
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Superior Single Room
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Standard Single Room
...
  • Balcony/terrace
  • Shower
Enter dates to see prices

Top things to do in Mombasa

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Neptune Beach Resort - All Inclusive offers connecting rooms?

Neptune Beach Resort - All Inclusive offers adjoining rooms for travelers who would like to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room info by hovering over "See all room facilities" in the room selection which may be exclusive to certain types of room only.

What type of non-water sports and outdoor activities are readily available at Neptune Beach Resort - All Inclusive?

Neptune Beach Resort - All Inclusive includes non-water sport and outdoor activities such as golf course (within 3 km) for you to take joy in.

What kind of water sports activities are readily available at Neptune Beach Resort - All Inclusive?

Neptune Beach Resort - All Inclusive features water sport activities such as water sports (non-motorized), and snorkeling for you to enjoy and sweat it out.

What types of entertainment are available at Neptune Beach Resort - All Inclusive?

Neptune Beach Resort - All Inclusive offers a number of entertainment facilities which includes billiards and games room for your enjoyment while staying here.

What are the property's policies for children's bedding at Neptune Beach Resort - All Inclusive?

Neptune Beach Resort - All Inclusive's policy regarding children's bedding considers guests age 10 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What do past guests like most about Neptune Beach Resort - All Inclusive?

Verified guests that stayed at Neptune Beach Resort - All Inclusive have given this property a rating of 9.5 for its exceptional service as the major highlight for their stay.

What is the average rating that past Couples' have given to Neptune Beach Resort - All Inclusive?

Past couple travelers that have stayed at this property have given Neptune Beach Resort - All Inclusive an average rating of 7.4. You can look up on more descriptive customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Neptune Beach Resort - All Inclusive?

Past families with young children that have stayed at this property have given Neptune Beach Resort - All Inclusive an average rating of 7.6. You can look up more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Neptune Beach Resort - All Inclusive?

The closest train, metro, or bus station is Mombasa Train Station, 11865.38 m away from Neptune Beach Resort - All Inclusive.

What is the closest airport to Neptune Beach Resort - All Inclusive?

The closest airport to Neptune Beach Resort - All Inclusive is Bamburi Airport, 1.0 km away.

Is breakfast offered at Neptune Beach Resort - All Inclusive?

Start your mornings right, with the buffet breakfast options offered at Neptune Beach Resort - All Inclusive.

More about Neptune Beach Resort - All Inclusive

More about Neptune Beach Resort - All Inclusive

Experience Luxury and Serenity at Neptune Beach Resort - All Inclusive

Welcome to Neptune Beach Resort - All Inclusive, a magnificent 4-star hotel nestled in the breathtaking coastal city of Mombasa, Kenya. This resort offers an unrivaled experience of luxury, comfort, and tranquility, making it the perfect destination for both leisure and business travelers. With its prime location just 25 minutes away from the airport, Neptune Beach Resort is easily accessible, ensuring a seamless and stress-free arrival and departure for our esteemed guests. The hotel, last renovated in 2011, boasts 78 beautifully appointed rooms, each meticulously designed to provide a haven of relaxation and bliss. From the moment you step foot into the resort, you will be captivated by its elegant ambiance and warm hospitality. Check-in begins at 12:00 PM, allowing you to start your vacation or business trip at your own pace. Our friendly and professional staff will be delighted to assist you throughout the check-in process, ensuring a smooth and hassle-free arrival. And when it's time to bid farewell to Neptune Beach Resort, check-out is until 12:00 PM, giving you ample time to savor your last moments in this idyllic paradise. Neptune Beach Resort - All Inclusive is situated just 14 kilometers away from the vibrant city center, offering a peaceful retreat away from the hustle and bustle, while still being within easy reach of Mombasa's attractions. Whether you're seeking a serene beach getaway or an adventure-filled exploration of the city, our resort's location provides the best of both worlds. Families with young children will be delighted to know that Neptune Beach Resort welcomes little ones with open arms. Our child policy allows children between the ages of 0 to 9 to stay free of charge, making it an ideal destination for a family vacation. Create lasting memories as you bond with your loved ones and let the worries of the world melt away in the embrace of Neptune Beach Resort - All Inclusive.

Endless Entertainment at Neptune Beach Resort - All Inclusive

Neptune Beach Resort - All Inclusive in Mombasa, Kenya, is a paradise for entertainment enthusiasts. With an extensive array of entertainment facilities, you'll never have a dull moment during your stay. Unwind and socialize at the resort's vibrant bar, where expert mixologists will craft delicious cocktails tailored to your taste. Dance the night away at the lively nightclub, where the pulsating beats and energetic atmosphere will keep you on your feet until the early hours. For those seeking relaxation and pampering, the resort offers a salon, massage services, and a rejuvenating spa. Indulge in a soothing massage or treat yourself to a revitalizing beauty treatment. If you're in the mood for some outdoor leisure, explore the resort's beautifully landscaped garden, perfect for a peaceful stroll or a picnic with loved ones. For indoor entertainment, head to the games room, where you can challenge your friends and family to a friendly game of billiards or table tennis. For bookworms and those seeking a quiet retreat, the resort also features a library stocked with a wide selection of books. Immerse yourself in a captivating novel or simply relax in the tranquil ambiance. Lastly, don't forget to visit the gift/souvenir shop, where you can find unique mementos to commemorate your stay or purchase thoughtful gifts for loved ones back home. With an abundance of entertainment facilities, Neptune Beach Resort - All Inclusive ensures that your stay is filled with excitement, relaxation, and unforgettable memories.

A Paradise for Sports Enthusiasts at Neptune Beach Resort - All Inclusive

Neptune Beach Resort - All Inclusive in Mombasa, Kenya, is a haven for sports enthusiasts. With a wide range of sports facilities, guests can enjoy an action-packed vacation in this tropical paradise. For those who love swimming, the resort offers both an indoor and outdoor pool. Whether you prefer a refreshing dip in the outdoor pool under the warm African sun or a relaxing swim in the indoor pool, you'll find the perfect spot to cool off and unwind. Golf enthusiasts will be delighted to discover that Neptune Beach Resort - All Inclusive features an on-site golf course. Set amidst breathtaking views of the ocean and lush greenery, this golf course offers an unforgettable experience for players of all skill levels. Water sports lovers can take advantage of the non-motorized water sports available at the resort. From snorkeling to paddleboarding, there are plenty of opportunities to explore the crystal-clear waters and vibrant marine life just steps away from the private beach. After a day of sports and adventure, guests can unwind at the poolside bar, sipping on refreshing cocktails while enjoying the stunning views of the beach. Whether you're a sports enthusiast or simply looking for a fun-filled vacation, Neptune Beach Resort - All Inclusive has something for everyone.

Convenience Facilities at Neptune Beach Resort - All Inclusive

Neptune Beach Resort - All Inclusive in Mombasa, Kenya, offers a range of convenience facilities to ensure a comfortable and hassle-free stay for guests. With services like laundry service, room service, and dry cleaning, guests can easily take care of their clothing needs without leaving the resort. The safety deposit boxes provide a secure place for guests to store their valuables, offering peace of mind throughout their stay. The concierge service at Neptune Beach Resort is available to assist guests with any inquiries or requests they may have, ensuring a personalized and tailored experience. For those who need to stay connected, Wi-Fi is available in public areas and all rooms, allowing guests to easily access the internet and stay connected with friends and family. Additionally, the resort offers a designated smoking area for guests who prefer to smoke. Luggage storage is available for guests who arrive early or need to store their belongings after check-out. The daily housekeeping service ensures that guests can enjoy a clean and tidy room throughout their stay. With these convenience facilities, Neptune Beach Resort - All Inclusive strives to provide a seamless and enjoyable experience for all guests.

Convenient Transport Facilities at Neptune Beach Resort - All Inclusive

Neptune Beach Resort - All Inclusive in Mombasa, Kenya, offers an array of convenient transport facilities to ensure a hassle-free travel experience for its guests. With airport transfer services provided by the resort, guests can enjoy a seamless journey from Moi International Airport to the resort, saving them the trouble of arranging transportation upon arrival. For those looking to explore the vibrant city of Mombasa and its surrounding areas, the resort offers tours to popular attractions. Whether it's a visit to the historic Fort Jesus, a thrilling safari at Tsavo National Park, or a relaxing boat ride along the picturesque coastline, the resort's tour services cater to all interests and preferences. Guests traveling by car can take advantage of the car park facilities available at Neptune Beach Resort. With both onsite and free of charge parking options, guests can conveniently park their vehicles and have peace of mind knowing that their transportation needs are well taken care of. Additionally, the resort offers a ticket service, making it easier for guests to book tickets for various activities and events in and around Mombasa. Whether it's a concert, a cultural show, or a wildlife excursion, the ticket service at Neptune Beach Resort ensures that guests have access to the best experiences the city has to offer. With its comprehensive range of transport facilities, Neptune Beach Resort - All Inclusive ensures that guests can enjoy a seamless and convenient stay, exploring the beauty of Mombasa with ease.

Luxurious Amenities and Comfortable Stay at Neptune Beach Resort - All Inclusive

At Neptune Beach Resort - All Inclusive, we strive to provide our guests with a truly unforgettable experience. Our rooms are designed to offer the utmost comfort and convenience, ensuring a relaxing stay for all our guests. Step into your air-conditioned room and feel the cool breeze wash over you as you settle into your home away from home. Each room is equipped with modern amenities to enhance your stay, including a hairdryer and bathrobes for your comfort and convenience. Indulge in a refreshing drink from the well-stocked mini-bar, or step out onto your private balcony or terrace to enjoy the breathtaking views of the surrounding landscape. Stay entertained with the satellite/cable TV, offering a wide range of channels to suit your preferences. Additionally, a refrigerator is provided in each room, allowing you to keep your drinks and snacks cool throughout your stay. At Neptune Beach Resort - All Inclusive, we prioritize your comfort and satisfaction. Our room facilities are designed to make your stay as enjoyable as possible, ensuring that you have everything you need for a memorable vacation in Mombasa, Kenya.

Indulge in a Culinary Delight at Neptune Beach Resort - All Inclusive

At Neptune Beach Resort - All Inclusive, we believe that dining is an essential part of the overall holiday experience. With an array of dining facilities available, you can indulge in a culinary delight throughout your stay. Start your day with a delicious breakfast buffet at our restaurant, where you can savor a wide selection of local and international dishes. Our talented chefs prepare a variety of freshly cooked options, including eggs, pastries, fruits, and more. For a quick pick-me-up or a casual gathering, head to our coffee shop, where you can enjoy a freshly brewed cup of coffee or tea. Relax in the cozy ambiance as you sip on your favorite beverage and savor delectable snacks and pastries. If you prefer the comfort of your own room, our room service is available to cater to your dining needs. Whether you're craving a late-night snack or a full-course meal, our attentive staff will deliver a delectable meal right to your doorstep. For those who love to cook their own meals, we also provide a shared kitchen facility. Stocked with all the necessary utensils and appliances, you can unleash your inner chef and prepare your favorite dishes with ease. Rest assured that your dining experience will be hassle-free, as our dedicated staff ensures daily housekeeping to maintain cleanliness and hygiene in all our dining areas. At Neptune Beach Resort - All Inclusive, we strive to provide a memorable dining experience that complements the beauty of Mombasa, Kenya.

Luxurious and Comfortable Rooms at Neptune Beach Resort - All Inclusive

Indulge in a luxurious and comfortable stay at Neptune Beach Resort - All Inclusive, where a range of well-appointed rooms awaits you. Choose from the spacious Master Suite Ocean View, offering breathtaking views of the ocean and featuring a plush King Bed. For those seeking a tranquil retreat amidst lush greenery, the Standard Room Garden View is perfect, with its choice of 2 Single Beds or 1 Double Bed. And for an unforgettable beachfront experience, the Superior Ocean Front Room offers stunning views and a choice of 2 Single Beds or 1 Double Bed. Booking your stay at Neptune Beach Resort - All Inclusive through Agoda ensures that you get the best prices available. With Agoda's extensive network and partnerships, you can be confident that you are getting the most competitive rates for your chosen room type. Additionally, Agoda provides a hassle-free booking experience, allowing you to easily compare room options, make secure payments, and manage your reservation all in one place. Don't miss out on the opportunity to experience the comfort and luxury of Neptune Beach Resort - All Inclusive at the best prices by booking through Agoda today!

Discover the Tropical Paradise of Bamburi Beach in Mombasa, Kenya

Nestled on the stunning coastline of Mombasa, Kenya, Neptune Beach Resort - All Inclusive offers guests the perfect tropical getaway at Bamburi Beach. This idyllic destination boasts crystal-clear turquoise waters, powdery white sands, and swaying palm trees, creating a picture-perfect setting for relaxation and rejuvenation. Bamburi Beach is renowned for its pristine beauty and tranquil atmosphere, making it a popular choice for beach lovers and sun seekers. Whether you're looking to unwind on the soft sands, take a refreshing dip in the ocean, or indulge in thrilling water sports, Bamburi Beach has something for everyone. Beyond the beach, guests can explore the vibrant local culture and immerse themselves in the rich history of Mombasa. Visit the nearby Mombasa Marine National Park and witness the breathtaking underwater world teeming with colorful coral reefs and exotic marine life. Take a stroll through the Old Town and marvel at the intricate architecture, bustling markets, and charming narrow streets. With its stunning natural beauty and captivating cultural experiences, Bamburi Beach is a paradise waiting to be discovered. Book your stay at Neptune Beach Resort - All Inclusive and embark on an unforgettable journey to this tropical haven.

Traveling from the Airport to Neptune Beach Resort - All Inclusive

Welcome to Neptune Beach Resort - All Inclusive, a tropical paradise nestled on the stunning Bamburi Beach in Mombasa, Kenya. Getting to this idyllic retreat is a breeze, with several convenient transportation options available from the nearest airports. If you're arriving at Moi International Airport, located just 20 kilometers away from Neptune Beach Resort, you can easily reach the resort by taxi or private transfer. Taxis are readily available outside the airport terminal, and the journey to the resort takes approximately 30 minutes, depending on traffic conditions. Private transfers can also be arranged in advance, offering a comfortable and hassle-free way to reach your destination. Another option is to take advantage of the resort's airport shuttle service. Neptune Beach Resort offers a convenient shuttle service that can be arranged when making your reservation. This service ensures a seamless transfer from the airport to the resort, allowing you to sit back, relax, and enjoy the scenic drive. Once you arrive at Neptune Beach Resort - All Inclusive, you'll be greeted by the resort's warm and friendly staff, ready to cater to your every need. With its stunning beachfront location, luxurious accommodations, and a wide range of amenities and activities, Neptune Beach Resort - All Inclusive is the perfect destination for a memorable beach getaway in Mombasa, Kenya.

Experience the Beauty of Bamburi Beach at Neptune Beach Resort - All Inclusive

Nestled along the stunning shores of Bamburi Beach, Neptune Beach Resort - All Inclusive offers a truly idyllic getaway in Mombasa, Kenya. With its prime location, guests can immerse themselves in the natural beauty of this renowned beach and enjoy a range of exciting activities. Bamburi Beach is famous for its pristine white sands and crystal-clear turquoise waters, creating a picturesque setting for relaxation and fun. Whether you prefer sunbathing on the soft sands, taking a refreshing dip in the ocean, or indulging in thrilling water sports like snorkeling or diving, this beach has something for everyone. Moreover, Neptune Beach Resort - All Inclusive provides easy access to Bamburi Nature Trail, a unique attraction that allows visitors to explore the coastal forest ecosystem. Embark on a guided walk through the trail and discover a diverse array of flora and fauna, including monkeys, birds, and reptiles. This enchanting experience offers a glimpse into the natural wonders of Kenya and is perfect for nature lovers and adventure seekers alike. With Bamburi Beach and Bamburi Nature Trail just steps away, Neptune Beach Resort - All Inclusive provides an unforgettable vacation experience, combining relaxation, adventure, and the beauty of Mombasa's coastal landscape.





Indulge in a Culinary Adventure

When it comes to dining options, Neptune Beach Resort - All Inclusive offers a variety of restaurants that will satisfy even the most discerning palates. Start your day with a hearty breakfast at Burger World, where you can enjoy a range of delicious burgers, sandwiches, and wraps. For a more formal dining experience, head to Pavilions Restaurant, where you can indulge in a delectable selection of international cuisine. And if you're in the mood for some local flavors, make sure to visit Big Tree Beach Hotel Mombasa Kenya, located just a stone's throw away from the resort, where you can savor authentic Kenyan dishes while enjoying breathtaking views of the ocean. With these fantastic dining options right at your doorstep, Neptune Beach Resort - All Inclusive ensures that every meal is a memorable experience.

Shop for Unique Handicrafts at Akamba Handicraft

Located near Neptune Beach Resort - All Inclusive, Akamba Handicraft is a must-visit shopping landmark for those looking to bring home unique Kenyan handicrafts. This vibrant marketplace is known for its wide selection of hand-carved wooden sculptures, traditional African masks, colorful textiles, and intricate beadwork. As you explore the stalls, you'll be captivated by the skill and craftsmanship that goes into each piece. Whether you're looking for a one-of-a-kind souvenir or a statement piece to decorate your home, Akamba Handicraft is the perfect place to find it. Don't forget to bargain and haggle for the best prices, as it is a common practice in Kenyan markets. Immerse yourself in the rich cultural heritage of Kenya and take home a piece of its vibrant art scene from Akamba Handicraft.









An Unforgettable All-Inclusive Experience at Neptune Beach Resort

Neptune Beach Resort - All Inclusive in Mombasa, Kenya, offers an exceptional holiday experience that leaves guests raving about their stay. With an overall rating of 7.4, this resort has received high praise from satisfied guests who have enjoyed its many amenities and services. From the moment you arrive, you'll be greeted by the friendly and attentive staff who consistently receive a remarkable rating of 9.5 for their outstanding performance. One of the standout features of Neptune Beach Resort is its commitment to cleanliness. With a rating of 8.0 for cleanliness, guests can expect spotless accommodations and well-maintained public areas throughout their stay. Whether you're lounging by the pool, strolling along the pristine beach, or dining in one of the resort's restaurants, you can rest assured that cleanliness is a top priority. The resort's all-inclusive package also receives high marks from guests. With a rating of 6.0 for value and 6.5 for food and dining, Neptune Beach Resort offers excellent value for money. Guests can indulge in a wide variety of delicious cuisines at the resort's restaurants, where the attentive and friendly staff ensure a memorable dining experience. Whether you're craving local delicacies or international favorites, the resort's culinary offerings are sure to satisfy even the most discerning palate.

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Amenities and facilities

Languages spoken
  • English
  • French
  • German
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Dart board
  • Diving
  • Fishing
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Wind surfing
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: African
  • Menu: Buffet, A-la-carte

Location

Malindi Road, Bamburi Beach, Mombasa, Kenya, 80100
Very good
Location

7

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-9 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 10 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-out until12:00
Getting around
  • Distance from city center14 km
  • Travel time to airport (minutes)25
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 78
  • Room voltage220
  • Most recent renovation2011

Reviews of Neptune Beach Resort - All Inclusive from real guests

7.4
Very good
Service9.5
Cleanliness8.0
Room comfort and quality7.5
Location7.0
Value for money6.0
High score for Mombasa
Rating
9+ Exceptional (0)
8-9 Excellent (1)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (1)
Guest Type
Language

Show reviews that mention 

Showing 4 verified guest comments
6.0
Lilliana from United Kingdom
Couple
Stayed 5 nights in January 2016

January stay”

Staff

We felt that the staff were the only best thing in this hotel. The towels were yellow,due to months of poor washing I guess. The food was just basic and worst of all a) no drinking water was provided by the bottle, we had to pay for water and b) the all inclusive out of meals snacks and drinks were only a portion of french fries and limited beverage selection. They may rate themselves 4*, we rate them just as good as 3*Hotel.

Reviewed January 15, 2016
8.3
Excellent
MEHMET from Turkey
Couple
Stayed 1 night in February 2015

Lunch and dinner good Also Animator Micheal”

Food, Animation, Friendly staff

It was good. Animator Micheal is very good boy. He helps to us too much. We loved him. If I go mombasa again, I will go neptune again for Micheal. you Find him. Staff is very friendly. drinks are not high quality. If you want good quality drinks you will pay extra. But lunch and dinner good. Sea is very hot. but not very clean.

Reviewed February 24, 2015
7.7
Very good
graham from Kenya
Business traveler
Stayed 3 nights in May 2014

Met all expectations”

Great value - and friendly helpful staff

Will go again

Reviewed May 14, 2014
7.7
Very good
MEHMET from Turkey
Couple
Stayed 4 nights in February 2015

Kalınabilir”

Personel, Animasyon, Yemek

Öncelikle Personel olağanüstüydü. Özellikle Animator çok yardımcı oldu. Onu çok sevdik. Birdaha gidersem için giderim. Yemekler fena değil. Yemekler güzel çıkıyor. Et balık mutlaka her öğünde var. Yemek sıkıntısı yaşamadık. Ama Herşey dahil kapsamındaki içkiler bilinmeyen markalar. Safari diye marka. Bilinen marka isterseniz ekstra ücret ödüyorsunuz. Ama Çok aşırı pahalı değil. Personel elinden geleni yapıyor. Denize 15:00 ten önce giremezsiniz gel git den dolayı. Deniz sıcaklığı minimum 35 derece. çok sıcak. ama çok ağaç kabukları yaprakları var yüzerken zorluyor. Sahildeki satıcılar çok rahatsız ediyor. duymazdan gelin. yüz vermeyin çok yapışıyorlar. Fiyat biraz pahalı otelin. ama genelde otelde olacaksanız yemekleri iyi. o işi kurtarıyor.

Reviewed February 24, 2015
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