Swimming pool, Neptune Palm Beach Boutique Resort & Spa All Inclusive in Mombasa
Balcony/terrace, Neptune Palm Beach Boutique Resort & Spa All Inclusive in Mombasa
Neptune Palm Beach Boutique Resort & Spa All Inclusive
Food and beverages, Neptune Palm Beach Boutique Resort & Spa All Inclusive in Mombasa
Lobby, Neptune Palm Beach Boutique Resort & Spa All Inclusive in Mombasa
Beach, Neptune Palm Beach Boutique Resort & Spa All Inclusive in Mombasa
View, Neptune Palm Beach Boutique Resort & Spa All Inclusive in Mombasa

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8.8Excellent

29 reviews

29 reviews

Location 9.4
Service 9.1
Facilities 9.0
Cleanliness 8.9
See map

9.4Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Ukunda Airport
7.8 km
Shimba Hills National Reserve
21.1 km
Shelly Beach
29.7 km
Likoni Ferry
33.2 km
Matatu Bus Terminal
33.8 km

Neptune Palm Beach Boutique Resort & Spa All Inclusive

Diani Beach, Diani Beach, Mombasa, Kenya, 80100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Diani Beach part of Mombasa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Moi International Airport. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Private beach

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Luggage storage

Contactless check-in/out

Value for money8.6
Distance to city center40 km
Location rating9.4

Rooms available at Neptune Palm Beach Boutique Resort & Spa All Inclusive

Very good
Room comfort & quality

8

Deluxe Room
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Sea Front
...
  • Room size: 34 m²/366 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Deluxe Room Garden View
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Single room - De Luxe - Garden
...
  • Balcony/terrace
Enter dates to see prices
Single room - De Luxe
...
  • Balcony/terrace
Enter dates to see prices
Twin/Double Room
...
  • Balcony/terrace
Enter dates to see prices
Deluxe Triple Room with View
...
    Enter dates to see prices
    Deluxe Triple Room Garden View
    ...
      Enter dates to see prices
      deluxe garden side single
      ...
        Enter dates to see prices

        Top things to do in Mombasa

        Up to 10% off

        Popular things to do

        popular things to do

        Frequently asked questions

        Does Neptune Palm Beach Boutique Resort & Spa All Inclusive offer spa services?

        You can enjoy your stay at Neptune Palm Beach Boutique Resort & Spa All Inclusive even more by enjoying the property's available spa services that are offered for all its valuable guests to make your evening even better.

        What types of entertainment are available at Neptune Palm Beach Boutique Resort & Spa All Inclusive?

        Neptune Palm Beach Boutique Resort & Spa All Inclusive offers games room while you lounge at this property, offering travelers with entertainment value all throughout your remain here.

        Is car parking available at Neptune Palm Beach Boutique Resort & Spa All Inclusive?

        Neptune Palm Beach Boutique Resort & Spa All Inclusive has car park onsite free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

        What types of facilities are offered for kids at Neptune Palm Beach Boutique Resort & Spa All Inclusive?

        While on holiday with your loved ones, your children can also enjoy the fun in sports and recreation facilities offered at Neptune Palm Beach Boutique Resort & Spa All Inclusive which include kids club, kids pool, and children's playground.

        What do past visitors like most about Neptune Palm Beach Boutique Resort & Spa All Inclusive?

        Verified guests that stayed at Neptune Palm Beach Boutique Resort & Spa All Inclusive have given this property a rating of 9.429 for its remarkable location as the main highlight for their stay.

        What is the typical rating that past Couples' have given to Neptune Palm Beach Boutique Resort & Spa All Inclusive?

        Past couple travelers that have stayed at this property have given Neptune Palm Beach Boutique Resort & Spa All Inclusive an average rating of 8.6. You can look up on more descriptive customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

        What is the nearest train, metro, or bus station to Neptune Palm Beach Boutique Resort & Spa All Inclusive?

        The nearest train, metro, or bus station is Matatu Bus Terminal, 33833.18 m away from Neptune Palm Beach Boutique Resort & Spa All Inclusive.

        What time is check-in and check-out at Neptune Palm Beach Boutique Resort & Spa All Inclusive?

        Check-in is from 12:00 PM, and check-out is until 02:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

        More about Neptune Palm Beach Boutique Resort & Spa All Inclusive

        More about Neptune Palm Beach Boutique Resort & Spa All Inclusive

        Experience Luxury and Tranquility at Neptune Palm Beach Boutique Resort & Spa All Inclusive

        Welcome to Neptune Palm Beach Boutique Resort & Spa All Inclusive, a stunning 4.5-star hotel nestled in the captivating coastal city of Mombasa, Kenya. With its breathtaking views of the Indian Ocean and lush tropical gardens, this resort offers an unforgettable experience of luxury, tranquility, and warm hospitality. Step into a world of elegance and comfort as you check-in to Neptune Palm Beach Boutique Resort & Spa All Inclusive. The hotel's check-in time starts from 12:00 PM, allowing you to begin your vacation at your convenience. The friendly and attentive staff will ensure a smooth and hassle-free check-in process, making you feel welcomed from the moment you arrive. With a total of 60 beautifully designed rooms, Neptune Palm Beach Boutique Resort & Spa All Inclusive offers a serene and intimate atmosphere for its guests. Each room is thoughtfully decorated with modern furnishings and equipped with all the necessary amenities to ensure a comfortable stay. Whether you choose a cozy standard room or indulge in the luxurious suites, you can expect a restful retreat with stunning views of the surrounding gardens or the sparkling Indian Ocean. As a family-friendly resort, Neptune Palm Beach Boutique Resort & Spa All Inclusive warmly welcomes children of all ages. The hotel's child policy allows children between the ages of 0 to 12 to stay free of charge, making it an ideal destination for a memorable family vacation. The resort also offers a range of activities and facilities specially designed for children, ensuring that the little ones are entertained and well taken care of throughout their stay. Conveniently located just 40 kilometers away from the city center, Neptune Palm Beach Boutique Resort & Spa All Inclusive offers a peaceful escape from the bustling city life. The hotel's serene setting allows you to unwind and rejuvenate in the midst of nature's beauty. For those looking to explore the vibrant city of Mombasa, the hotel is just a short distance away from the airport, with a travel time of approximately 90 minutes. With its stunning surroundings, luxurious accommodations, and warm hospitality, Neptune Palm Beach Boutique Resort & Spa All Inclusive is the perfect destination for those seeking a truly unforgettable vacation experience. Whether you are looking to relax by the pool, indulge in rejuvenating spa treatments, or explore the vibrant city, this hotel promises a memorable stay filled with relaxation, adventure, and cherished moments.

        Endless Entertainment at Neptune Palm Beach Boutique Resort & Spa All Inclusive

        Neptune Palm Beach Boutique Resort & Spa All Inclusive in Mombasa, Kenya, offers a wide range of entertainment facilities that are sure to keep guests entertained throughout their stay. From vibrant shops to a lively bar and even a nightclub, there is something for everyone at this luxurious resort. Whether you're looking to dance the night away or simply enjoy a refreshing drink with friends, the resort's entertainment options are sure to exceed your expectations. For those seeking relaxation and pampering, Neptune Palm Beach Boutique Resort & Spa All Inclusive also boasts a salon, massage services, hot tub, sauna, steam room, and a spa. Indulge in a rejuvenating massage or unwind in the sauna after a long day of exploring the beautiful surroundings. The resort's tranquil garden provides a serene escape where guests can relax and soak up the sun. In addition to these facilities, Neptune Palm Beach Boutique Resort & Spa All Inclusive offers a games room and library, perfect for those looking for indoor entertainment options. The shared lounge/TV area is a great place to socialize and meet fellow travelers. Don't forget to visit the gift/souvenir shop to take home a piece of your unforgettable vacation. With such a diverse range of entertainment facilities, Neptune Palm Beach Boutique Resort & Spa All Inclusive ensures that every guest's stay is filled with excitement and relaxation.

        Unleash Your Inner Athlete at Neptune Palm Beach Boutique Resort & Spa All Inclusive

        Neptune Palm Beach Boutique Resort & Spa All Inclusive is a haven for sports enthusiasts, offering an impressive array of sports facilities that cater to all interests. Dive into the sparkling waters of the indoor and outdoor pools, perfect for a refreshing swim or some invigorating laps. If you prefer a more active pursuit, challenge your friends or family to a game of tennis on the resort's well-maintained tennis courts. For those seeking adventure on the water, Neptune Palm Beach Boutique Resort & Spa All Inclusive has a private beach where you can indulge in a variety of water sports. Grab a snorkel and explore the vibrant underwater world, or try your hand at wind surfing and feel the thrill of gliding across the waves. If you prefer a more relaxed activity, take a leisurely canoe ride and soak in the breathtaking coastal views. If fishing is your passion, you're in luck! The resort offers fantastic fishing opportunities, allowing you to cast your line and reel in the catch of the day. For the more adventurous, diving excursions are available, where you can discover the wonders of the deep blue sea. After an exhilarating day of sports and activities, unwind at the poolside bar, sipping on a refreshing cocktail as you soak up the tropical ambiance. And if you're in the mood for some friendly competition, challenge your fellow guests to a game of darts. At Neptune Palm Beach Boutique Resort & Spa All Inclusive, the sports facilities are designed to ensure that every guest can indulge in their favorite activities. Whether you're a water sports enthusiast, a tennis lover, or simply looking to relax by the pool, this resort has something for everyone.

        Convenient Facilities at Neptune Palm Beach Boutique Resort & Spa All Inclusive

        Neptune Palm Beach Boutique Resort & Spa All Inclusive in Mombasa, Kenya, offers a range of convenient facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, room service, dry cleaning, and daily housekeeping, guests can enjoy the luxury of having their clothes cleaned and their rooms tidied up without any effort. The hotel also provides safety deposit boxes, giving guests peace of mind knowing that their valuables are secure during their stay. For those seeking assistance or recommendations, the concierge service at Neptune Palm Beach Boutique Resort & Spa All Inclusive is readily available to help with any queries or requests. Additionally, guests can stay connected with friends and family or catch up on work with the complimentary Wi-Fi available in all rooms and public areas of the hotel. For guests who prefer to smoke, there is a designated smoking area on the premises. Furthermore, the hotel offers luggage storage facilities, allowing guests to store their belongings securely before check-in or after check-out. With these convenient facilities, Neptune Palm Beach Boutique Resort & Spa All Inclusive ensures that guests have a comfortable and enjoyable stay, with all their needs taken care of.

        Convenient Transport Facilities at Neptune Palm Beach Boutique Resort & Spa All Inclusive

        At Neptune Palm Beach Boutique Resort & Spa All Inclusive, guests can enjoy a range of convenient transport facilities to enhance their stay. The resort offers airport transfer services, ensuring a hassle-free journey from Moi International Airport to the hotel. Upon arrival, guests can relax and unwind as they are comfortably transported to the resort, ready to begin their vacation. For those looking to explore the beautiful surroundings of Mombasa, the resort also provides tours and ticket services. Whether it's a safari adventure, a visit to historical landmarks, or a trip to the vibrant local markets, the knowledgeable staff at Neptune Palm Beach Boutique Resort & Spa All Inclusive can assist in arranging the perfect excursion. Guests can easily book their desired tours and activities, ensuring a memorable and enriching experience during their stay. Additionally, the resort offers a car park onsite, making it convenient for guests who choose to drive. The car park is free of charge, providing peace of mind for those traveling with their own vehicles. With these transport facilities, Neptune Palm Beach Boutique Resort & Spa All Inclusive ensures that guests have easy access to transportation options, allowing them to explore the wonders of Mombasa at their own pace.

        Luxurious Room Facilities at Neptune Palm Beach Boutique Resort & Spa All Inclusive

        Indulge in a world of comfort and luxury at Neptune Palm Beach Boutique Resort & Spa All Inclusive, where every detail has been carefully curated to ensure an unforgettable stay. Each room is equipped with state-of-the-art amenities, guaranteeing a truly relaxing and enjoyable experience. Step into your air-conditioned oasis and feel the cool breeze envelop you. The rooms at Neptune Palm Beach Boutique Resort & Spa All Inclusive are thoughtfully designed with your comfort in mind, featuring air conditioning to provide the perfect temperature throughout your stay. Whether you're visiting during the warm summer months or the cooler seasons, you can always retreat to a blissful sanctuary. Prepare for a night out or a day of exploration with ease, thanks to the hair dryer provided in every room. Say goodbye to bulky hair dryers taking up precious space in your luggage and enjoy the convenience of having one readily available in your room. Look your best and feel confident knowing that you have all the necessary tools at your fingertips. Relax and unwind after a day of adventures with the in-room television. Catch up on your favorite shows or watch a movie before drifting off to sleep. With a wide range of channels to choose from, there's always something to keep you entertained during your downtime. Quench your thirst or enjoy a midnight snack with the mini bar stocked with refreshing beverages and snacks. Treat yourself to a cold drink or satisfy your cravings without having to leave the comfort of your room. The mini bar is replenished regularly, ensuring that you always have a variety of options to choose from. Step out onto your private balcony or terrace and soak in the breathtaking views of the surrounding landscape. Whether you prefer a tranquil garden view or a stunning ocean vista, the balcony/terrace provides the perfect spot to relax and take in the beauty of your surroundings. Enjoy a cup of coffee in the morning or a glass of wine in the evening as you bask in the serenity of your own private outdoor space. Stay connected and entertained with the satellite/cable TV available in every room. Catch up on the latest news or watch your favorite shows from around the world. With a wide selection of channels, there's something for everyone to enjoy. Keep your drinks and snacks cool with the refrigerator provided in your room. Store your favorite beverages or keep leftovers from your delicious meals fresh for later. The refrigerator ensures that you always have access to chilled refreshments whenever you desire. Neptune Palm Beach Boutique Resort & Spa All Inclusive offers a truly luxurious experience with its exceptional room facilities. From the air conditioning to the balcony/terrace, every detail has been carefully considered to provide the utmost comfort and convenience. Indulge in a world of relaxation and make lasting memories in the beautiful surroundings of Mombasa, Kenya.

        Indulge in Exquisite Dining at Neptune Palm Beach Boutique Resort & Spa All Inclusive

        At Neptune Palm Beach Boutique Resort & Spa All Inclusive, guests are treated to a delightful culinary experience with an array of dining options to choose from. Whether you're craving a quick bite or a leisurely meal, the resort's dining facilities cater to all your gastronomic desires. Start your day off right at the coffee shop, where you can savor a freshly brewed cup of coffee or enjoy a selection of teas. For a more substantial meal, head to the resort's restaurant, where you can indulge in a variety of delectable dishes prepared by skilled chefs. From local Kenyan delicacies to international favorites, there's something to please every palate. If you prefer the convenience of dining in the comfort of your own room, the resort offers room service, allowing you to enjoy a delicious meal without leaving your accommodation. And with daily housekeeping, you can rest assured that your dining area will always be kept clean and tidy. To kickstart your day of exploration and relaxation, the resort also offers a sumptuous breakfast buffet. Feast on a wide selection of freshly baked pastries, tropical fruits, hot and cold dishes, and refreshing beverages. It's the perfect way to fuel up before embarking on your Mombasa adventures. With its diverse dining facilities, Neptune Palm Beach Boutique Resort & Spa All Inclusive ensures that your culinary journey is as memorable as your stay. Indulge in exquisite flavors, impeccable service, and a warm, inviting atmosphere that will leave you craving for more.

        Luxurious and Spacious Rooms at Neptune Palm Beach Boutique Resort & Spa All Inclusive

        Indulge in the luxurious and spacious rooms at Neptune Palm Beach Boutique Resort & Spa All Inclusive. Choose from a variety of room types to suit your preferences and needs. The Deluxe Room offers 34 square meters of comfort with a plush King Bed, ensuring a restful night's sleep. For those who prefer a tranquil garden view, the Deluxe Room Garden View is the perfect choice. Step out onto your private balcony and immerse yourself in the lush greenery surrounding the resort. If you're seeking breathtaking views of the sparkling sea, the Deluxe Sea Front room is a treat. With its prime location, you can wake up to the sound of crashing waves and enjoy the stunning vistas from your own balcony. Booking your stay at Neptune Palm Beach Boutique Resort & Spa All Inclusive on Agoda ensures that you get the best prices available. Agoda offers competitive rates and exclusive deals, allowing you to save more on your accommodation. With Agoda's user-friendly interface and hassle-free booking process, planning your dream vacation has never been easier. From browsing room options to securing your reservation, Agoda provides a seamless experience, making your trip planning stress-free. So why wait? Book your stay at Neptune Palm Beach Boutique Resort & Spa All Inclusive on Agoda today and enjoy a memorable and relaxing getaway.

        Discover the Paradise of Diani Beach in Mombasa, Kenya

        Nestled along the stunning shores of the Indian Ocean, Neptune Palm Beach Boutique Resort & Spa All Inclusive is located in the idyllic paradise of Diani Beach. Known for its pristine white sands, crystal-clear turquoise waters, and lush tropical surroundings, Diani Beach is a true slice of heaven in Mombasa, Kenya. With its picture-perfect scenery and tranquil atmosphere, Diani Beach offers a wide range of activities for nature lovers and adventure seekers alike. Spend your days lounging on the beach, soaking up the sun, and taking refreshing dips in the warm ocean waters. For those looking for more excitement, the beach is also a popular spot for water sports such as snorkeling, diving, and kite surfing. Beyond the beach, Diani offers a vibrant dining and entertainment scene. Indulge in delicious seafood dishes at beachfront restaurants, sip on tropical cocktails at lively bars, and dance the night away at beach parties. For a taste of local culture, visit the nearby Shimba Hills National Reserve or explore the vibrant markets of Mombasa's Old Town. Whether you're seeking relaxation or adventure, Diani Beach has something for everyone.

        Traveling to Neptune Palm Beach Boutique Resort & Spa All Inclusive from Mombasa Airport

        Welcome to Neptune Palm Beach Boutique Resort & Spa All Inclusive, a tropical paradise nestled in the stunning Diani Beach of Mombasa, Kenya. Upon arriving at Mombasa Airport, there are several convenient transportation options to reach our resort. The most popular and hassle-free choice is to arrange a private airport transfer through Neptune Palm Beach Boutique Resort & Spa All Inclusive. This service ensures a smooth and comfortable journey from the airport to the resort. The professional driver will be waiting for you at the arrival hall, ready to assist with your luggage and provide a seamless transfer experience. For those seeking a more budget-friendly option, taxis are readily available outside the airport terminal. It is advisable to negotiate the fare beforehand and ensure that the driver is aware of the destination, Neptune Palm Beach Boutique Resort & Spa All Inclusive in Diani Beach. The journey takes approximately 1.5 to 2 hours, depending on the traffic conditions. Alternatively, for a more adventurous experience, you can opt for public transportation. From Mombasa Airport, take a taxi or tuk-tuk to the Likoni Ferry Terminal. Board the ferry to cross the Likoni Channel, enjoying scenic views of the Indian Ocean along the way. Once on the other side, you can catch a matatu (local minibus) or a private taxi to Diani Beach. The total travel time may vary depending on the ferry schedule and traffic, but it offers a unique glimpse into the local way of life. No matter which transportation option you choose, the journey to Neptune Palm Beach Boutique Resort & Spa All Inclusive is an opportunity to soak in the beauty of Mombasa and its surroundings. Prepare to be enchanted by the turquoise waters, white sandy beaches, and warm hospitality that await you at our resort.

        Conveniently Close to Ukunda Airport

        Neptune Palm Beach Boutique Resort & Spa All Inclusive is ideally located near Ukunda Airport, making it a convenient choice for travelers seeking a hassle-free journey. Situated just a short distance away, the airport offers easy access to the resort, allowing guests to quickly begin their vacation without the hassle of long transfers or travel delays. Whether you're arriving from Nairobi or another destination, the close proximity of Ukunda Airport ensures a seamless and stress-free start to your stay at Neptune Palm Beach Boutique Resort & Spa All Inclusive.





        A Culinary Journey in Mombasa

        Neptune Palm Beach Boutique Resort & Spa All Inclusive is surrounded by a plethora of dining options that will take you on a culinary journey through Mombasa. Just a short stroll from the resort, you'll find African Oasis, a charming restaurant known for its authentic African cuisine and warm hospitality. For a taste of the ocean, head to Sails Beach Bar & Restaurant, where you can savor fresh seafood while enjoying breathtaking views of the Indian Ocean. Bidi Badu Restaurant offers a fusion of Swahili and Indian flavors, creating a unique dining experience that will tantalize your taste buds. If you're craving Indian cuisine, Shan e Punjab is the place to go, serving up aromatic curries and flavorful tandoori dishes. For a more laid-back atmosphere, Forty Thieves Beach Bar & Bistro is the perfect spot to relax with a refreshing cocktail and indulge in delicious bar bites. The Edge Beach Restaurant offers a romantic setting right on the beach, where you can savor gourmet dishes while watching the sunset. If you're up for an adventure, a visit to Ali Barbour's Cave Restaurant is a must. Located in a natural coral cave, this restaurant offers a truly unique dining experience. Sundowner is another fantastic option, where you can enjoy a drink and delicious food while marveling at the stunning ocean views. With such a diverse range of restaurants surrounding Neptune Palm Beach Boutique Resort & Spa All Inclusive, your taste buds are in for a treat during your stay in Mombasa.













        A Paradise of Excellence and Warmth

        Neptune Palm Beach Boutique Resort & Spa All Inclusive is a haven of excellence and warmth that has left a lasting impression on its guests. With an overall rating of 9.0, it is clear that this resort has consistently exceeded expectations and provided an unforgettable experience. One of the standout features of Neptune Palm Beach is its exceptional value for money, with a rating of 8.6. Guests have praised the resort for offering an all-inclusive package that truly delivers on its promise, providing a wide range of amenities and activities without breaking the bank. From the moment you step foot on the property, you will be greeted with a warm and friendly atmosphere that instantly makes you feel at home. The resort's facilities have also received high praise, with a rating of 9.0. Whether you're looking to relax by the pool, indulge in a spa treatment, or take part in the various water sports on offer, Neptune Palm Beach has something for everyone. The attention to detail and the quality of the facilities have impressed guests, ensuring that their stay is nothing short of extraordinary. When it comes to dining, the resort has been rated 8.0, with guests raving about the diverse and delicious food options available. From international cuisine to local delicacies, the talented chefs at Neptune Palm Beach have created a culinary experience that caters to all tastes. Cleanliness is of utmost importance at Neptune Palm Beach, and the resort has been awarded a rating of 8.9 in this category. Guests have consistently praised the cleanliness of the rooms, the common areas, and the overall upkeep of the resort. Location plays a significant role in the overall experience, and Neptune Palm Beach has been rated an impressive 9.4 in this aspect. Situated in the beautiful coastal town of Mombasa, Kenya, the resort offers breathtaking views of the Indian Ocean and direct access to a pristine white sandy beach. Guests have appreciated the tranquility and natural beauty of the surroundings, making it the perfect destination for a relaxing getaway. Comfort is paramount for a truly enjoyable stay, and Neptune Palm Beach has been rated 8.0 in this category. The resort offers spacious and well-appointed rooms, ensuring that guests have a comfortable and restful stay. Finally, the staff performance at Neptune Palm Beach has been rated an impressive 9.1. The dedicated and friendly staff go above and beyond to ensure that every guest's needs are met. From the moment you arrive until the moment you depart, the staff's attentiveness and professionalism will leave a lasting impression. Neptune Palm Beach Boutique Resort & Spa All Inclusive has truly earned its exceptional ratings, providing guests with an unforgettable experience filled with warmth, luxury, and exceptional service.

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        Amenities and facilities

        Exceptional
        Facilities

        9

        Languages spoken
        • English
        • French
        • German
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Billiards
        • Canoeing
        • Dart board
        • Diving
        • Fishing
        • Game room
        • Garden
        • Hot tub
        • Massage
        • Nightclub
        • On-site entertainment
        • Private beach
        • Sauna
        • Snorkeling
        • Spa
        • Spa/sauna
        • Steamroom
        • Swimming pool [indoor]
        • Swimming pool [outdoor]
        • Table tennis
        • Tennis court
        • Ticket services
        • Tours
        • Water sports (non-motorized)
        • Wind surfing
        Cleanliness and safety
        • Anti-viral cleaning products
        • Body thermometer
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Bar
        • Breakfast [buffet]
        • Coffee shop
        • Kitchen
        • Poolside bar
        • Restaurants
        • Room service
        • Snack bar
        Swimming & soaking
        • Hot spring bath
        Services and conveniences
        • Air conditioning in public area
        • Concierge
        • Contactless check-in/out
        • Currency exchange
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Gift/souvenir shop
        • Laundry service
        • Library
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Salon
        • Shops
        • Smoke-free property
        • Smoking area
        • Terrace
        • Xerox/fax in business center
        For the kids
        • Babysitting service
        • Family room
        • Kids club
        • Playground
        • Swimming pool [kids]
        Access
        • CCTV in common areas
        • CCTV outside property
        • Fire extinguisher
        • Front desk [24-hour]
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        Getting around
        • Airport transfer
        • Car park [free of charge]
        • Car park [on-site]
        Available in all rooms
        • Accessible by stairs
        • Air conditioning
        • Balcony/terrace
        • Closet
        • Coffee/tea maker
        • Daily housekeeping
        • Desk
        • Electric kettle
        • Fan
        • Free bottled water
        • Ground floor available
        • Hair dryer
        • Individual air conditioning
        • In-room safe box
        • Linens
        • Mini bar
        • Mosquito net
        • Non-smoking
        • Private bathroom
        • Refrigerator
        • Safety/security feature
        • Satellite/cable channels
        • Seating area
        • Shower
        • Smoke detector
        • Telephone
        • Tile/marble flooring
        • Towels
        • Trash cans
        • Walk-in shower
        • Wi-Fi [charges apply]
        • Wi-Fi [free]
        • Window
        • Wooden/parqueted flooring

        Location

        Diani Beach, Diani Beach, Mombasa, Kenya, 80100
        Exceptional
        Location

        9.4

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Children 0-12 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from12:00
        • Check-out until14:00
        Getting around
        • Distance from city center40 km
        • Travel time to airport (minutes)90
        The property
        • Non-smoking rooms/floorsyes
        • Number of bars/lounges2
        • Number of floors2
        • Number of restaurants2
        • Number of rooms 60
        • Room voltage220
        • Most recent renovation2011

        Reviews of Neptune Palm Beach Boutique Resort & Spa All Inclusive from real guests

        8.9
        Excellent
        Location9.4
        Service9.1
        Facilities9.0
        Cleanliness8.9
        Value for money8.6
        Room comfort and quality8.0
        High score for Mombasa
        Rating
        9+ Exceptional (2)
        8-9 Excellent (1)
        7-8 Very Good (0)
        6-7 Good (0)
        <6 Below Expectation (0)
        Guest Type
        Language
        Showing 3 verified guest comments
        10.0
        Exceptional
        janos from Hungary
        Couple
        Deluxe Room Garden View
        Stayed 1 night in August 2022

        Exceptional”

        Fantastic hotel, guests can use the facilities of other Neptune hotels as well. Plenty of food and good quality

        Reviewed August 14, 2022
        9.2
        Exceptional
        bertram from Germany
        Couple
        Deluxe Room Garden View
        Stayed 6 nights in November 2020

        Great place”

        all is ok, night time it can be noisy, if you are close for other customers

        Reviewed December 07, 2020
        8.7
        Excellent
        eva from Hungary
        Couple
        Stayed 7 nights in February 2014

        Wir haben eine perfekte Woche hier verbracht”

        Beach, Essen, Unterhaltung

        Wir haben sehr gute erfahrungen gemacht in diesem Hotel. Sehr gutes Essen und Unterhaltung. Personal war zuvorkommend.Es ist zu empfehlen.

        Reviewed April 22, 2014
        This is a popular property. Don't miss out!

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