Exterior view, Neptune Paradise Beach Resort & Spa - All Inclusive in Mombasa
Neptune Paradise Beach Resort & Spa - All Inclusive
Swimming pool, Neptune Paradise Beach Resort & Spa - All Inclusive in Mombasa
Restaurant, Neptune Paradise Beach Resort & Spa - All Inclusive in Mombasa
View, Neptune Paradise Beach Resort & Spa - All Inclusive in Mombasa
View, Neptune Paradise Beach Resort & Spa - All Inclusive in Mombasa
Lobby, Neptune Paradise Beach Resort & Spa - All Inclusive in Mombasa

Removed from saved list

7.2Very good

28 reviews

28 reviews

Location 8.0
Cleanliness 7.0
Room comfort and quality 6.0
See map

8.0Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Ukunda Airport
7.7 km
Shimba Hills National Reserve
21.0 km
Shelly Beach
29.6 km
Likoni Ferry
33.0 km
Matatu Bus Terminal
33.7 km

Neptune Paradise Beach Resort & Spa - All Inclusive

Diani Beach, Diani Beach, Mombasa, Kenya, 80100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Diani Beach part of Mombasa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Moi International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Private beach

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Luggage storage

Contactless check-in/out

Value for money5.5
Distance to city center40 km
Location rating8.0

Rooms available at Neptune Paradise Beach Resort & Spa - All Inclusive

Superior Double or Twin Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Double Room with Balcony and Sea View
...
  • Room size: 27 m²/291 ft²
  • Sea view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Garden View Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Double Room with Sea View
...
  • Room size: 31 m²/334 ft²
  • Sea view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Ocean Front Garden Access Room
...
  • Room size: 27 m²/291 ft²
  • Ocean view
  • 2 single beds or 1 double b...
Enter dates to see prices
Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Double Com
...
  • Balcony/terrace
Enter dates to see prices
Superior Direct Garden Access Room
...
  • Garden view
  • 1 double bed or 2 single be...
Enter dates to see prices
SINGLE Superior Baobab Room
...
  • Balcony/terrace
Enter dates to see prices
Single room - Superior - Garden
...
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

Does Neptune Paradise Beach Resort & Spa - All Inclusive have a swimming pool?

While staying at Neptune Paradise Beach Resort & Spa - All Inclusive, you can indulge in the swimming pool facility to get your day started the right way with a splash for a refreshing morning or evening.

Does Neptune Paradise Beach Resort & Spa - All Inclusive offer spa services?

You can enjoy your stay at Neptune Paradise Beach Resort & Spa - All Inclusive a lot more by benefiting from the property's accessible spa services that are offered for all its valuable guests to make your evening even better.

What kind of non-water sports and outdoor activities are available at Neptune Paradise Beach Resort & Spa - All Inclusive?

Neptune Paradise Beach Resort & Spa - All Inclusive features non-water sport and outdoor activities such as tennis courts for you to take advantage of.

What types of entertainment are available at Neptune Paradise Beach Resort & Spa - All Inclusive?

Neptune Paradise Beach Resort & Spa - All Inclusive features games room while you remain at this property, providing guests with entertainment value all throughout your holiday here.

Does Neptune Paradise Beach Resort & Spa - All Inclusive provide laundry services?

Yes! Neptune Paradise Beach Resort & Spa - All Inclusive offers laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

In which languages can Neptune Paradise Beach Resort & Spa - All Inclusive's personnel communicate?

Neptune Paradise Beach Resort & Spa - All Inclusive can speak up to 3 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do visitors love most about Neptune Paradise Beach Resort & Spa - All Inclusive?

Past visitors that stayed at Neptune Paradise Beach Resort & Spa - All Inclusive have given this property a rating of 8.0 for its exceptional location as the major highlight for their stay.

What is the verified guest review consensus about Neptune Paradise Beach Resort & Spa - All Inclusive's pet services?

100.0% of our past guest assessments have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Neptune Paradise Beach Resort & Spa - All Inclusive down in the review section.

What is the typical rating that past Solo travelers' have given to Neptune Paradise Beach Resort & Spa - All Inclusive?

Verified solo travelers that have stayed at this property have given Neptune Paradise Beach Resort & Spa - All Inclusive an average rating of 8.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to Neptune Paradise Beach Resort & Spa - All Inclusive?

The closest airport to Neptune Paradise Beach Resort & Spa - All Inclusive is Pemba Airport, 104.0 km away.

Is breakfast offered at Neptune Paradise Beach Resort & Spa - All Inclusive?

Start your days right, with the buffet breakfast options featured at Neptune Paradise Beach Resort & Spa - All Inclusive.

Property ranking|Compared to 616 Mombasa properties
Room comfort score
6/10
Location score
8/10
Cleanliness score
7/10
Value for money score
5.5/10
Better than
98
%
of Mombasa properties
Better than
96
%
of Mombasa properties
Better than
95
%
of Mombasa properties
Better than
94
%
of Mombasa properties
More about Neptune Paradise Beach Resort & Spa - All Inclusive

More about Neptune Paradise Beach Resort & Spa - All Inclusive

Experience Paradise at Neptune Paradise Beach Resort & Spa - All Inclusive

Welcome to Neptune Paradise Beach Resort & Spa - All Inclusive, a tropical haven nestled in the stunning coastal city of Mombasa, Kenya. With its breathtaking views of the Indian Ocean and lush gardens, this 4-star resort offers an unforgettable getaway for travelers seeking relaxation, adventure, and everything in between. At Neptune Paradise Beach Resort & Spa, you'll find 92 well-appointed rooms designed to provide the utmost comfort and tranquility. Each room is tastefully decorated with a blend of modern amenities and traditional African accents, creating a warm and inviting atmosphere. Whether you choose a cozy garden view room or a spacious oceanfront suite, you can expect a peaceful retreat to call your own. Conveniently located just 90 minutes away from the airport, Neptune Paradise Beach Resort & Spa offers a seamless transition from travel to paradise. Check-in begins at 12:00 PM, allowing you to settle in and start your vacation at your own pace. The hotel was last renovated in 2011, ensuring that you'll enjoy modern facilities and a fresh ambiance throughout your stay. If you're eager to explore the vibrant city center, it's just 40 km away, offering a wealth of cultural attractions, shopping, and dining experiences.

Endless Entertainment at Neptune Paradise Beach Resort & Spa - All Inclusive

Neptune Paradise Beach Resort & Spa - All Inclusive offers an array of entertainment facilities that will keep guests entertained throughout their stay. Whether you're looking for relaxation or excitement, this resort has something for everyone. Indulge in a shopping spree at the on-site shops, where you can find unique souvenirs and gifts to take home. After a day of exploring, unwind at the bar and enjoy a refreshing cocktail while taking in the stunning views of the ocean. For those who love to dance the night away, the resort features a vibrant nightclub where you can let loose and have a great time. Pamper yourself at the salon and spa, where you can indulge in a rejuvenating massage or relax in the hot tub, sauna, or steam room. The resort also offers a beautiful garden where you can take a leisurely stroll and enjoy the tranquility of nature. If you're in the mood for some friendly competition, head to the games room for a round of billiards or challenge your travel companions to a board game in the library. For those who prefer to unwind with a good book or catch up on their favorite TV shows, the shared lounge/TV area provides a comfortable space to relax. Additionally, the gift/souvenir shop allows you to bring back a piece of your vacation as a memento. With its wide range of entertainment facilities, Neptune Paradise Beach Resort & Spa - All Inclusive ensures that every moment of your stay is filled with fun and relaxation.

A Sports Lover's Paradise at Neptune Paradise Beach Resort & Spa - All Inclusive

At Neptune Paradise Beach Resort & Spa - All Inclusive, guests are in for a treat with an array of sports facilities that cater to every sports enthusiast's needs. Whether you're a fan of water sports, tennis, or golf, this resort has it all. For water sports lovers, the resort offers an exciting range of non-motorized water activities. Dive into the crystal-clear waters and explore the vibrant marine life while snorkeling or diving. Feel the rush of adrenaline as you try your hand at wind surfing or canoeing. With a private beach just steps away, guests can also enjoy a leisurely swim or simply relax on the golden sands. Sports enthusiasts will be delighted to find a fitness center equipped with state-of-the-art facilities, ensuring a satisfying workout session. Tennis enthusiasts can enjoy a friendly match on the resort's tennis courts, while golf enthusiasts can tee off at the on-site golf course. After an active day, guests can unwind by taking a dip in the outdoor pool or the indoor pool. The poolside bar offers refreshing drinks and snacks, perfect for a post-workout or post-swim treat. For those who enjoy fishing, the resort provides excellent opportunities to cast a line and reel in the catch of the day. With its impressive range of sports facilities, Neptune Paradise Beach Resort & Spa - All Inclusive is the perfect destination for sports lovers seeking an unforgettable vacation experience.

Convenience Facilities at Neptune Paradise Beach Resort & Spa - All Inclusive

At Neptune Paradise Beach Resort & Spa - All Inclusive, guests can enjoy a range of convenience facilities that enhance their stay and ensure a hassle-free experience. From laundry service to room service, the resort takes care of all your needs. With safety deposit boxes available, you can have peace of mind knowing that your valuables are secure. The friendly and attentive concierge is always ready to assist with any requests or information you may need. Stay connected with complimentary Wi-Fi in public areas and in all rooms, making it easy to stay in touch with loved ones or catch up on work. For those who smoke, there is a designated smoking area to accommodate their needs. Additionally, the resort offers dry cleaning services and luggage storage, allowing you to keep your belongings organized and fresh. With daily housekeeping, you can relax and enjoy a clean and comfortable environment throughout your stay.

Convenient and Hassle-Free Transport Facilities at Neptune Paradise Beach Resort & Spa - All Inclusive

At Neptune Paradise Beach Resort & Spa - All Inclusive, we understand the importance of convenient and hassle-free transportation for our guests. That's why we offer a range of transport facilities to ensure that your stay with us is as comfortable and stress-free as possible. For those arriving by air, our airport transfer service provides a seamless journey from Moi International Airport to the resort. Our friendly and professional drivers will be waiting to greet you upon arrival, ensuring a smooth transition from the airport to the comfort of our resort. If you're looking to explore the beautiful surroundings of Mombasa, our ticket service can assist you in booking tours and excursions. Whether you want to visit the enchanting Tsavo National Park or embark on a cultural tour of the city, our knowledgeable staff will help you plan the perfect itinerary. For guests who prefer to drive, we offer a car park onsite. This convenient facility allows you to park your vehicle securely throughout your stay, giving you the freedom to explore the area at your own pace. Best of all, our car park is free of charge, saving you the hassle of finding parking elsewhere. At Neptune Paradise Beach Resort & Spa - All Inclusive, we strive to provide the utmost convenience for our guests. With our comprehensive range of transport facilities, you can relax and enjoy your stay, knowing that all your transportation needs are taken care of.

Enjoy Comfort and Convenience in Neptune Paradise Beach Resort & Spa - All Inclusive's Well-Equipped Rooms

Indulge in a truly relaxing stay at Neptune Paradise Beach Resort & Spa - All Inclusive, where every aspect of your comfort and convenience has been carefully considered. Each room is thoughtfully equipped with a range of amenities to ensure a memorable and enjoyable experience. Step into your air-conditioned haven and feel the cool breeze envelop you as you unwind from your day of exploration. The air conditioning in each room allows you to create the perfect temperature for a restful night's sleep. Additionally, a hair dryer is provided, so you can easily freshen up before heading out to explore the stunning beaches of Mombasa. For your entertainment needs, a television with satellite/cable TV channels is available in each room. Catch up on your favorite shows or stay up-to-date with the latest news from around the world. Step out onto your private balcony or terrace and take in the breathtaking views of the resort's lush gardens or the sparkling Indian Ocean. To ensure your comfort throughout your stay, a refrigerator is provided in each room. Keep your drinks cool and refreshing or store any snacks you may have brought along. With these well-appointed room facilities, Neptune Paradise Beach Resort & Spa - All Inclusive offers a truly delightful stay for every guest.

Indulge in Culinary Delights at Neptune Paradise Beach Resort & Spa - All Inclusive

At Neptune Paradise Beach Resort & Spa - All Inclusive, guests are treated to a wide range of dining facilities that cater to all taste buds. From casual coffee shop vibes to elegant restaurant experiences, this resort has it all. Start your day off right with a scrumptious breakfast buffet, offering a variety of options to suit every palate. Delight in freshly baked pastries, tropical fruits, made-to-order omelets, and an array of hot and cold dishes. Whether you prefer a hearty breakfast or a light and healthy start to your day, the breakfast buffet has something for everyone. For a more relaxed dining experience, head to the coffee shop where you can savor aromatic coffees, refreshing beverages, and delectable snacks. Take a break from the sun and unwind in the cozy atmosphere while enjoying a cup of freshly brewed coffee or indulging in a sweet treat. When it comes to dinner, the resort's restaurant is the place to be. Immerse yourself in a sophisticated ambiance as you dine on a diverse menu of international and local specialties. From succulent seafood dishes to flavorful grilled meats and vegetarian options, there is something to satisfy every craving. In addition to the dining facilities, guests can also enjoy the convenience of room service. Whether you're craving a late-night snack or prefer to dine in the comfort of your own room, the resort's room service is available to cater to your needs. With daily housekeeping, you can rest assured that your dining area will always be clean and tidy, allowing you to fully enjoy your meals in a comfortable and inviting environment. Neptune Paradise Beach Resort & Spa - All Inclusive goes above and beyond to ensure that every guest's dining experience is a memorable one. From the breakfast buffet to the coffee shop, restaurant, room service, and daily housekeeping, this resort truly has it all for the ultimate culinary journey.

Comfort and Convenience at Neptune Paradise Beach Resort & Spa - All Inclusive

Experience comfort and convenience at Neptune Paradise Beach Resort & Spa - All Inclusive with their range of beautifully designed rooms. Choose from the Superior Garden View Room, offering a spacious 27 square meters of space with your choice of 2 Single Beds or 1 Double Bed. With tasteful decor and stunning garden views, these rooms provide a tranquil retreat for guests to unwind after a day of exploring Mombasa. Book your stay on Agoda and enjoy the best prices and a hassle-free experience, ensuring that your vacation is as enjoyable as possible.

Discover the Tropical Paradise of Diani Beach in Mombasa, Kenya

Nestled along the stunning coastline of Mombasa, Kenya, Neptune Paradise Beach Resort & Spa - All Inclusive offers the perfect gateway to the idyllic Diani Beach. Known for its pristine white sands, crystal-clear turquoise waters, and vibrant coral reefs, Diani Beach is a tropical paradise that will take your breath away. As you step onto the soft sand, you'll be greeted by the gentle sound of the waves and a refreshing sea breeze. Diani Beach stretches for miles, offering plenty of space to relax and soak up the sun. Whether you're looking to unwind on a beach lounger, take a leisurely stroll along the shoreline, or try your hand at thrilling water sports like snorkeling and diving, Diani Beach has it all. Beyond the beach, Diani is also home to a rich ecosystem of lush forests and diverse wildlife. Take a break from the sun and explore the enchanting Shimba Hills National Reserve, where you can embark on a thrilling safari adventure and spot majestic elephants, giraffes, and buffalos. For a cultural experience, visit the nearby Diani Village and immerse yourself in the local Swahili culture, art, and cuisine. With its stunning natural beauty and array of activities, Diani Beach is the perfect destination for both relaxation and adventure. Whether you're seeking a romantic getaway, a family vacation, or a thrilling water sports adventure, Neptune Paradise Beach Resort & Spa - All Inclusive offers the perfect base to experience the wonders of Diani Beach in Mombasa, Kenya.

Getting to Neptune Paradise Beach Resort & Spa - All Inclusive

Nestled along the stunning shores of Diani Beach in Mombasa, Kenya, Neptune Paradise Beach Resort & Spa - All Inclusive offers a tropical oasis for travelers seeking relaxation and adventure. Getting to this idyllic resort is a breeze, thanks to its convenient location near the airports in Mombasa. For international travelers, the nearest airport is Moi International Airport (MBA), located approximately 45 kilometers away from Neptune Paradise Beach Resort & Spa. Upon arrival, you can easily arrange for a taxi or private transfer to the resort. The journey takes around 1 hour and offers scenic views of the Kenyan coastline and lush landscapes. Alternatively, if you prefer a more budget-friendly option, you can take a local matatu (minibus) or tuk-tuk from the airport to the Likoni Ferry. From there, you can cross the Likoni Channel and continue your journey to Diani Beach. Once in Diani Beach, Neptune Paradise Beach Resort & Spa is just a short drive away.

Discover the Serenity of Neptune Paradise Beach Resort & Spa - All Inclusive near Ukunda Airport

Nestled along the stunning coastline of Mombasa, Kenya, Neptune Paradise Beach Resort & Spa - All Inclusive offers a tranquil escape for travelers seeking a perfect beachfront retreat. Situated just a short distance away from Ukunda Airport, this idyllic resort boasts a convenient location that allows guests to easily access and explore the surrounding area. While the resort itself offers a wide range of amenities and activities, including a spa, swimming pool, and water sports, guests can also venture out to discover the nearby attractions. Just a stone's throw away from Neptune Paradise Beach Resort & Spa is Ukunda Airport, making it a convenient choice for travelers arriving by air. This small airport serves as a gateway to the beautiful Diani Beach, known for its pristine white sands and crystal-clear turquoise waters. Guests can take advantage of the resort's proximity to Ukunda Airport to embark on exciting day trips and excursions. Whether it's exploring the enchanting Shimba Hills National Reserve, home to diverse wildlife and stunning landscapes, or indulging in a thrilling safari adventure at the Tsavo East National Park, the possibilities for adventure are endless. After a day of exploring, guests can return to the serenity of Neptune Paradise Beach Resort & Spa, where they can unwind and soak up the breathtaking views of the Indian Ocean.

A Culinary Journey of Flavors

At Neptune Paradise Beach Resort & Spa - All Inclusive, you'll embark on a culinary journey of flavors with a variety of exceptional restaurants just a stone's throw away. Indulge in the authentic tastes of Africa at African Oasis, where you can savor traditional dishes bursting with local ingredients and spices. For a beachside dining experience, head to Sails Beach Bar & Restaurant or Forty Thieves Beach Bar & Bistro, where you can enjoy fresh seafood and refreshing cocktails while taking in breathtaking views of the Indian Ocean. If you're in the mood for international cuisine, Bidi Badu Restaurant offers a diverse menu with influences from around the world. Craving some Indian flavors? Shan e Punjab is the place to go, serving up aromatic curries and tandoori specialties. For a unique dining experience, visit Ali Barbour's Cave Restaurant, housed in a natural coral cave and known for its romantic ambiance and delicious seafood. Whether you're seeking a relaxed beachfront meal or an exotic culinary adventure, the surrounding restaurants near Neptune Paradise Beach Resort & Spa - All Inclusive have something to satisfy every palate.

Unforgettable Experiences Await at Neptune Paradise Beach Resort & Spa - All Inclusive

Discover a tropical paradise like no other at Neptune Paradise Beach Resort & Spa - All Inclusive in Mombasa, Kenya. With its stunning location, impeccable cleanliness, and a wide range of amenities, this resort offers an unforgettable vacation experience for all guests. One of the standout features of Neptune Paradise Beach Resort & Spa is its unbeatable location. Situated in the heart of Mombasa, this resort offers easy access to pristine white sandy beaches and crystal-clear turquoise waters. Whether you want to relax on the beach, take a dip in the refreshing ocean, or try out exciting water sports activities, the resort's location ensures that you are never far from the action. Cleanliness is a top priority at Neptune Paradise Beach Resort & Spa, and it shows. With a cleanliness rating of 7.0, guests can expect spotless rooms, well-maintained facilities, and a pristine environment throughout their stay. The dedicated staff works tirelessly to ensure that every corner of the resort is sparkling clean, providing guests with a comfortable and hygienic experience. Comfort is also taken seriously at Neptune Paradise Beach Resort & Spa. While the comfort rating is 6.0, the resort offers a variety of amenities and services to ensure that guests have a relaxing and enjoyable stay. From spacious and well-appointed rooms to comfortable lounging areas, every aspect of the resort is designed with guest comfort in mind. Indulge in a culinary journey like no other at Neptune Paradise Beach Resort & Spa. While the food and dining rating is 6.0, the resort's all-inclusive package offers a wide array of delectable dishes and international cuisines to satisfy every palate. From buffet-style meals to themed restaurants, guests can savor mouthwatering delicacies while enjoying breathtaking views of the ocean. Overall, Neptune Paradise Beach Resort & Spa - All Inclusive offers a truly exceptional vacation experience. With its stunning location, impeccable cleanliness, and a commitment to guest comfort, this resort is the perfect choice for those seeking a tropical getaway in Mombasa, Kenya. Book your stay now and create memories that will last a lifetime.

Show less

Amenities and facilities

Review score
Facilities

5

Languages spoken
  • English
  • French
  • German
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Wind surfing
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Telephone
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Olive Kitchen
  • Cuisine: Italian
Peponi
  • Menu: Buffet

Location

Diani Beach, Diani Beach, Mombasa, Kenya, 80100
Excellent
Location

8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-out until12:00
Getting around
  • Distance from city center40 km
  • Travel time to airport (minutes)90
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors2
  • Number of restaurants2
  • Number of rooms 92
  • Room voltage220
  • Most recent renovation2011

Reviews of Neptune Paradise Beach Resort & Spa - All Inclusive from real guests

Provided by verified guests of Agoda
6.3
Good
Location8.0
Cleanliness7.0
Room comfort and quality6.0
Service5.5
Value for money5.5
Facilities5.0
High score for Mombasa
Rating
9+ Exceptional (0)
8-9 Excellent (1)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (2)

Show reviews that mention 

Showing 4 verified guest comments
8.4
Excellent
Matthew from United States
Couple
Superior Garden View Room
Stayed 3 nights in January 2017

Weekend getaway”

Good food and very friendly staff

Reviewed February 03, 2017
8.0
Excellent
natelie from South Africa
Couple
Stayed 1 night in March 2014

very good ”

excellent service

the service was good, staff friendly

Reviewed July 15, 2014
4.3
Samra from United Kingdom
Family with young children
Stayed 5 nights in December 2013

Disappointing at the lack of good management. ”

Location,

From start to finish the service was poor. The moment we arrived we we're put In a unfinished room with a broken bed, and a damp must smell. We changed rooms. This room was better but had issues like aircon remote missing tv not working, telephone not working. Non of which worked till the day we left despite numerous complaints. On one occasion all our clean towels were removed from the bathroom and not replaced. I had to go to reception 4 times to ask for towels and didn't get them till the last visit, when I demanded some. Food was ok if you only eat Indian food. Nothing was very good. Incredibly disappointed as my family and I paid a lot of money to stay here and we felt that especially the service could have been better had they had a good amounts of staff in peak period.

Reviewed January 05, 2014
4.4
Romain from France
Couple
Superior Garden View Room
Stayed 14 nights in July 2021

mauvaise surprise”

Nous sommes surpris de découvrir un hôtel à moitié fermé, vieillissant, sans animations ni activités, les planches à voile sont vétustes, les cours de tennis ne sont pas dans l'hôtel et nous n'avons pas été accueillis comme il se doit dans ce type d'établissement vu le budget (pas de pot d'arrivée, pas d'explications sur l'hôtel, pas de simple plan pour trouver les activités proposées...) , nous ne parlons même pas de l'accès à la plage, nous ne pouvons pas faire 1 pas sur le sable sans être harcelé et suivis par les beach boys. Pour un voyage de noces nous sommes extrêmement déçus , nous ne resterons pas jusqu'à la fin du séjour.

Reviewed July 07, 2021
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss