Neptune Village Beach Resort & Spa - All Inclusive
Lobby, Neptune Village Beach Resort & Spa - All Inclusive in Mombasa
Garden, Neptune Village Beach Resort & Spa - All Inclusive in Mombasa
Exterior view, Neptune Village Beach Resort & Spa - All Inclusive in Mombasa
Exterior view, Neptune Village Beach Resort & Spa - All Inclusive in Mombasa
Reception, Neptune Village Beach Resort & Spa - All Inclusive in Mombasa
Restaurant, Neptune Village Beach Resort & Spa - All Inclusive in Mombasa

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7.7Very good

6 reviews

6 reviews

Cleanliness 8.0
Location 8.0
Service 8.0
Facilities 7.5
See map

8.0Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Ukunda Airport
7.7 km
Shimba Hills National Reserve
21.1 km
Shelly Beach
29.6 km
Likoni Ferry
33.1 km
Matatu Bus Terminal
33.8 km

Neptune Village Beach Resort & Spa - All Inclusive

Diani Beach, Diani Beach, Mombasa, Kenya, 80100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Diani Beach part of Mombasa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Moi International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Private beach

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Spa

BBQ facilities

Luggage storage

Value for money7.3
Distance to city center40 km
Location rating8.0

Rooms available at Neptune Village Beach Resort & Spa - All Inclusive

Deluxe Double or Twin Room with Garden View
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Suite
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Double or Twin Room with Garden View
...
  • Room size: 31 m²/334 ft²
  • Garden view
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Double or Twin Room with Pool View
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Garden View Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Ocean View
...
  • Ocean view
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
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Master Suite
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Direct Garden Access Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
Enter dates to see prices
Premium Garden Room
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Top things to do in Mombasa

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Neptune Village Beach Resort & Spa - All Inclusive have bars on the premises?

Indulge in your favorite beverages at Neptune Village Beach Resort & Spa - All Inclusive with the property's available bar. Visitors can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and maximize your nighttime fun at nightclub.

Does Neptune Village Beach Resort & Spa - All Inclusive provide airport transfer?

Neptune Village Beach Resort & Spa - All Inclusive provides airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

What type of non-water sports and outdoor activities are readily available at Neptune Village Beach Resort & Spa - All Inclusive?

Neptune Village Beach Resort & Spa - All Inclusive features non-water sport and outdoor activities such as tennis courts for you to enjoy.

Does Neptune Village Beach Resort & Spa - All Inclusive provide laundry services?

Yes! Neptune Village Beach Resort & Spa - All Inclusive features laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

Does Neptune Village Beach Resort & Spa - All Inclusive provide dry cleaning services?

Yes! Neptune Village Beach Resort & Spa - All Inclusive features dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.

Does Neptune Village Beach Resort & Spa - All Inclusive feature an option for contactless check-in and check-out?

At Neptune Village Beach Resort & Spa - All Inclusive, travelers can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

What is the typical travel time to a nearby airport from Neptune Village Beach Resort & Spa - All Inclusive?

The average travel time to get from Neptune Village Beach Resort & Spa - All Inclusive to the airport is 90 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

How many rooms does Neptune Village Beach Resort & Spa - All Inclusive have?

Neptune Village Beach Resort & Spa - All Inclusive has a total of 165 rooms.

What is the typical rating that past Families with older children have given to Neptune Village Beach Resort & Spa - All Inclusive?

Past families with older children that have stayed at this property have given Neptune Village Beach Resort & Spa - All Inclusive an average rating of 9.6. You can look into more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Neptune Village Beach Resort & Spa - All Inclusive?

Past group travelers that have stayed at this property have given Neptune Village Beach Resort & Spa - All Inclusive an average rating of 7.7. You can find more in depth customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Neptune Village Beach Resort & Spa - All Inclusive?

The nearest train, metro, or bus station is Matatu Bus Terminal, 33750.34 m away from Neptune Village Beach Resort & Spa - All Inclusive.

Is breakfast offered at Neptune Village Beach Resort & Spa - All Inclusive?

Start your days right, with the continental and buffet breakfast options featured at Neptune Village Beach Resort & Spa - All Inclusive.

More about Neptune Village Beach Resort & Spa - All Inclusive

More about Neptune Village Beach Resort & Spa - All Inclusive

Experience All-Inclusive Luxury at Neptune Village Beach Resort & Spa

Welcome to Neptune Village Beach Resort & Spa - All Inclusive, a 4-star oasis of luxury nestled in the stunning coastal city of Mombasa, Kenya. With its breathtaking location overlooking the Indian Ocean, this resort offers a truly unforgettable experience for both leisure and business travelers. At Neptune Village Beach Resort & Spa, check-in begins at 12:00 PM, allowing you to start your vacation on your own time. The resort boasts 165 well-appointed rooms, ensuring ample space for all guests. Whether you're traveling with family, friends, or as a couple, you'll find the perfect accommodation to suit your needs. Conveniently located just 40 km from the city center, Neptune Village Beach Resort & Spa offers a serene escape from the hustle and bustle of everyday life. With its peaceful atmosphere and stunning natural surroundings, this resort is the ideal destination for those seeking relaxation and rejuvenation. Plus, with a quick 90-minute drive to the airport, your journey to and from the resort is a breeze. Neptune Village Beach Resort & Spa is a family-friendly resort that warmly welcomes children of all ages. In fact, children between the ages of 0 to 12 can stay free of charge, making it the perfect choice for a memorable family vacation. With a range of activities and amenities designed specifically for younger guests, the resort ensures that everyone in the family has a fantastic time. From the sparkling swimming pools to the exciting kids' club, there's never a dull moment at Neptune Village Beach Resort & Spa.

Endless Entertainment at Neptune Village Beach Resort & Spa - All Inclusive

At Neptune Village Beach Resort & Spa - All Inclusive, you'll discover a world of entertainment options that will keep you entertained throughout your stay. From vibrant nightlife to serene relaxation, this resort has it all. For those looking to shop for souvenirs or indulge in some retail therapy, the resort offers a variety of shops where you can find unique items to take home. After a day of exploring, head to the bar and enjoy refreshing drinks while socializing with fellow guests. If you're in the mood for some dancing and live music, the on-site nightclub is the perfect place to let loose and have a memorable night. Pamper yourself at the salon and indulge in a rejuvenating massage, or unwind in the hot tub and sauna for a truly relaxing experience. The spa offers a range of treatments that will leave you feeling refreshed and revitalized. Take a stroll through the lush gardens and soak in the natural beauty that surrounds the resort. For book lovers, the library provides a cozy space to curl up with a good read. Additionally, the shared lounge/TV area is perfect for catching up on your favorite shows or bonding with other guests. Don't forget to visit the gift/souvenir shop to bring back a piece of the resort's charm. With an array of entertainment facilities, Neptune Village Beach Resort & Spa - All Inclusive ensures that there's never a dull moment during your stay.

Unleash Your Inner Athlete at Neptune Village Beach Resort & Spa - All Inclusive

Neptune Village Beach Resort & Spa - All Inclusive is a haven for sports enthusiasts, offering an array of exciting and invigorating activities. Dive into the crystal-clear waters of the Indian Ocean and explore the vibrant marine life through snorkeling or diving adventures. Feel the adrenaline rush as you ride the waves with thrilling wind surfing sessions or enjoy a leisurely canoe ride along the picturesque coastline. For those who prefer to stay on land, Neptune Village Beach Resort & Spa - All Inclusive boasts a well-maintained tennis court and a challenging golf course right on-site. Perfect your swing or engage in a friendly match with fellow guests. If you're in the mood for some friendly competition, grab a dart and show off your aim at the resort's dart board. After a day of excitement, unwind by taking a refreshing dip in the outdoor pool or the indoor pool. Soak up the sun on the private beach or sip on your favorite cocktail at the poolside bar, enjoying the stunning views of the ocean. Fishing enthusiasts will also find their paradise here, with opportunities to cast their lines and reel in the catch of the day. At Neptune Village Beach Resort & Spa - All Inclusive, there is never a dull moment. Whether you're looking for a thrilling water adventure, a competitive game of tennis, or a relaxing day by the pool, this resort has it all. Indulge in the ultimate sports experience and create unforgettable memories at this tropical paradise in Mombasa, Kenya.

Convenience Facilities at Neptune Village Beach Resort & Spa - All Inclusive

At Neptune Village Beach Resort & Spa - All Inclusive, guests can enjoy a wide range of convenience facilities that cater to their every need. From laundry service and room service to safety deposit boxes and a concierge, this resort ensures that guests have a hassle-free stay. For those who need to stay connected, Wi-Fi is available in public areas, allowing guests to easily browse the internet or check their emails. Additionally, free Wi-Fi is provided in all rooms, ensuring that guests can stay connected from the comfort of their own space. Neptune Village Beach Resort & Spa - All Inclusive also offers a designated smoking area for guests who smoke, ensuring a comfortable environment for all. For those who require professional cleaning services, the resort offers dry cleaning and daily housekeeping, ensuring that guests can focus on enjoying their stay. Luggage storage is available for guests who want to explore the area without the burden of carrying their belongings. With these convenient facilities, Neptune Village Beach Resort & Spa - All Inclusive goes above and beyond to ensure that guests have a comfortable and enjoyable stay.

Convenient Transport Facilities at Neptune Village Beach Resort & Spa - All Inclusive

At Neptune Village Beach Resort & Spa - All Inclusive, we understand the importance of hassle-free travel, and that's why we offer a range of convenient transport facilities to enhance your stay. Whether you're arriving at Mombasa Airport or planning to explore the beautiful surroundings, we have you covered. Our airport transfer service ensures a smooth and comfortable journey from the moment you touch down. Our friendly and professional staff will be waiting to greet you and transport you directly to the resort, allowing you to relax and start your vacation without any worries. For those looking to explore the vibrant city of Mombasa and its surrounding attractions, our ticket service and tour assistance will help you plan and book your adventures effortlessly. Whether you want to visit the historic Fort Jesus, go on a thrilling safari, or experience the local culture, our knowledgeable staff will be happy to assist you in creating unforgettable memories. Additionally, if you prefer to have your own transportation, we offer a car park onsite, free of charge. This allows you the freedom to explore at your own pace, knowing that your vehicle is safely parked within the resort premises. With our comprehensive range of transport facilities, Neptune Village Beach Resort & Spa - All Inclusive ensures that your journey to and around Mombasa is convenient, comfortable, and stress-free. So, sit back, relax, and let us take care of all your transport needs.

Enjoy a Comfortable Stay with Excellent Room Facilities at Neptune Village Beach Resort & Spa - All Inclusive

At Neptune Village Beach Resort & Spa - All Inclusive, your comfort and convenience are our top priorities. Our spacious and well-appointed rooms are designed to provide a relaxing and enjoyable stay for our guests. Each room is equipped with modern amenities to ensure a memorable experience. Step into your air-conditioned room and feel the cool breeze as you unwind after a day of exploring Mombasa. Get ready for a night out with the help of the hair dryer provided in your room. Sit back and relax while watching your favorite shows on the television, or step out onto your private balcony or terrace to enjoy the breathtaking views of the surrounding lush gardens or sparkling pool. For your entertainment needs, each room is equipped with satellite/cable TV, so you can catch up on the latest news and shows. Keep your beverages chilled and snacks fresh with the refrigerator provided in your room. Whether you're traveling alone, with a partner, or with family, our room facilities are designed to cater to your needs and ensure a comfortable stay at Neptune Village Beach Resort & Spa - All Inclusive.

Indulge in a Culinary Delight at Neptune Village Beach Resort & Spa - All Inclusive

At Neptune Village Beach Resort & Spa - All Inclusive, guests are treated to a wide array of dining options that cater to all tastes and preferences. Whether you're in the mood for a quick caffeine fix, a sumptuous meal at a restaurant, or a relaxing breakfast in bed, this resort has it all. Start your day off right with a visit to the coffee shop, where you can savor a freshly brewed cup of coffee or tea while enjoying the serene surroundings. For a more substantial meal, head to the resort's restaurant, where a team of talented chefs prepares a variety of international and local dishes using the freshest ingredients. With its warm and inviting ambiance, the restaurant is the perfect setting for a romantic dinner or a casual meal with friends and family. If you prefer to dine in the comfort of your own room, take advantage of the convenient room service option. From delicious snacks to full-course meals, the attentive staff will ensure that your dining experience is nothing short of exceptional. For those who enjoy cooking their own meals, the resort offers shared kitchen facilities where you can showcase your culinary skills. For a unique dining experience, make use of the BBQ facilities available at the resort. Gather around the grill with your loved ones and enjoy a delightful BBQ feast while soaking up the breathtaking views of the ocean. To ensure that you start your day off on the right foot, the resort offers a daily housekeeping service and a breakfast buffet. Indulge in a wide selection of breakfast favorites, including freshly baked pastries, tropical fruits, and made-to-order omelets. If you prefer a lighter option, the continental breakfast is sure to satisfy your cravings. With its diverse range of dining facilities, Neptune Village Beach Resort & Spa - All Inclusive guarantees a memorable culinary journey that will leave you craving for more.

Luxurious and Comfortable Rooms at Neptune Village Beach Resort & Spa - All Inclusive

Experience the epitome of relaxation and luxury at Neptune Village Beach Resort & Spa - All Inclusive. Choose from a range of beautifully appointed rooms that cater to your every need. The Deluxe Ocean View rooms feature either one queen bed or two single beds, offering breathtaking views of the sparkling ocean. For those seeking tranquility amidst lush greenery, the Superior Garden View rooms provide a peaceful retreat with either two single beds or one double bed. With spacious and comfortable accommodations, Neptune Village Beach Resort & Spa ensures a restful stay for all guests.

Discover the Paradise of Diani Beach in Mombasa, Kenya

Nestled along the stunning coastline of Mombasa, Kenya, Neptune Village Beach Resort & Spa - All Inclusive offers the perfect escape to paradise at Diani Beach. With its pristine white sands, crystal-clear turquoise waters, and lush tropical surroundings, Diani Beach is a true slice of heaven. As one of the most beautiful and popular beach destinations in East Africa, Diani Beach offers a wealth of activities and attractions for all types of travelers. Whether you're seeking relaxation, adventure, or cultural experiences, Diani Beach has it all. Spend your days basking in the sun on the powdery sands, taking refreshing dips in the warm Indian Ocean, or indulging in exciting water sports such as snorkeling, diving, and kiteboarding. Beyond the beach, Diani also boasts a vibrant nightlife scene, with a variety of bars, restaurants, and clubs where you can dance the night away. For nature enthusiasts, a visit to the nearby Shimba Hills National Reserve is a must, where you can embark on thrilling game drives and witness the incredible wildlife, including elephants, giraffes, and leopards. With its idyllic location and endless opportunities for relaxation and adventure, Diani Beach is truly a tropical paradise that will captivate your senses and leave you with unforgettable memories.

A Seamless Journey to Neptune Village Beach Resort & Spa - All Inclusive

Welcome to Neptune Village Beach Resort & Spa - All Inclusive, a tropical paradise nestled in the stunning Diani Beach of Mombasa, Kenya. To make your journey to this idyllic retreat as seamless as possible, we have outlined the best ways to reach Neptune Village Beach Resort & Spa from the nearest airports. If you are arriving at Moi International Airport in Mombasa, which is the closest airport to the resort, you have several convenient transportation options. The most popular choice is to take a taxi or arrange a private transfer directly from the airport. This hassle-free option ensures a comfortable and efficient journey, with the added benefit of local drivers who can provide insights and recommendations along the way. Alternatively, you can opt for a shared shuttle service, which offers a more budget-friendly option for solo travelers or those looking to meet fellow adventurers. Another nearby airport is Ukunda Airstrip, located just a short distance from Diani Beach. This airport primarily serves domestic flights, making it a convenient choice for travelers coming from other parts of Kenya. From Ukunda Airstrip, you can easily reach Neptune Village Beach Resort & Spa by taking a taxi or arranging a transfer service. The journey is quick and straightforward, allowing you to immerse yourself in the resort's serene ambiance in no time. No matter which airport you choose to arrive at, Neptune Village Beach Resort & Spa - All Inclusive awaits with open arms, ready to provide you with an unforgettable beachside getaway. From the moment you step foot on this picturesque resort, you'll be greeted by lush tropical gardens, pristine white sandy beaches, and a range of luxurious amenities. Indulge in delectable dining options, relax by the pool, or embark on exciting water sports adventures - the choice is yours. Start your journey to paradise today and experience the magic of Neptune Village Beach Resort & Spa - All Inclusive.

Discover the Beauty of Ukunda Airport near Neptune Village Beach Resort & Spa - All Inclusive

Nestled amidst the stunning coastal region of Mombasa, Kenya, Neptune Village Beach Resort & Spa - All Inclusive offers a serene and picturesque escape for travelers seeking a tropical paradise. Situated just a short distance from the resort, Ukunda Airport is a convenient gateway to this breathtaking destination. With its close proximity to the airport, guests can easily access the resort and embark on their unforgettable beachfront retreat. Ukunda Airport provides a seamless travel experience, with regular flights connecting to major cities in Kenya and beyond. As you arrive at the airport, you'll be greeted by warm tropical breezes and the enchanting ambiance of the coastal region. From there, it's just a short transfer to Neptune Village Beach Resort & Spa - All Inclusive, where you'll be surrounded by lush gardens, palm-fringed beaches, and crystal-clear waters. With its idyllic location near Ukunda Airport, Neptune Village Beach Resort & Spa - All Inclusive offers the perfect starting point for exploring the wonders of Mombasa. Whether you're looking to unwind on the pristine white sands, dive into the vibrant underwater world of the Indian Ocean, or immerse yourself in the rich local culture, this resort is the ideal base for your adventures. Experience the beauty and tranquility of Ukunda Airport and its surroundings as you embark on an unforgettable journey at Neptune Village Beach Resort & Spa - All Inclusive.





A Culinary Adventure Awaits

Neptune Village Beach Resort & Spa - All Inclusive offers a culinary adventure like no other, with a variety of surrounding restaurants to satisfy every palate. Indulge in the flavors of Africa at African Oasis, where you can savor traditional Kenyan dishes in a vibrant and lively atmosphere. For a taste of the sea, head to Sails Beach Bar & Restaurant, where you can enjoy fresh seafood while taking in breathtaking ocean views. Bidi Badu Restaurant offers a fusion of African and European cuisine, creating a unique dining experience that is not to be missed. If you're craving authentic Indian flavors, Shan e Punjab is the place to be, with its aromatic curries and flavorful tandoori dishes. For a more casual beachside dining experience, Forty Thieves Beach Bar & Bistro is the perfect spot, serving up delicious burgers, pizzas, and refreshing cocktails. The Edge Beach Restaurant offers a fine dining experience with a focus on fresh, locally sourced ingredients, while The Funzi Keys provides a secluded and romantic setting for a memorable dining experience. If you're in the mood for a cozy cafe atmosphere, Kokkos Cafe Bistro is the place to be, serving up delicious coffee, pastries, and light bites. For a truly unique dining experience, make a reservation at Ali Barbour's Cave Restaurant, where you can enjoy a candlelit dinner in an ancient coral cave. Finally, end your day with a stunning sunset view at Sundowner, a beachfront bar that offers a wide selection of cocktails and beverages. With such a diverse range of dining options, Neptune Village Beach Resort & Spa - All Inclusive ensures that every meal is a memorable one.









An Amazing All-Inclusive Beach Resort for Families

Neptune Village Beach Resort & Spa - All Inclusive is the perfect destination for families looking for an unforgettable vacation in Mombasa, Kenya. With its stunning beachfront location, spacious pool area, and all-inclusive dining options, this resort has received rave reviews from satisfied guests. One reviewer mentioned that it was an amazing place to stay, with everything from the beach to the pool and all the food and drink included. This is particularly appealing for big families, as it provides a hassle-free experience for three generations traveling together. The resort also received high praise for its wide variety of delicious food, ensuring that every member of the family will find something to enjoy. With such positive feedback, it's no wonder that guests are already planning their return trips to Neptune Village Beach Resort & Spa - All Inclusive.

A Tropical Paradise with Exceptional Service

Neptune Village Beach Resort & Spa - All Inclusive is a hidden gem nestled along the picturesque coastline of Mombasa, Kenya. With an impressive overall rating of 7.7, this resort has garnered positive reviews from satisfied guests who have experienced its exceptional service and breathtaking surroundings. The resort's commitment to providing excellent value for money is evident in its impressive rating of 7.3 for value, ensuring that guests feel they are getting the most out of their stay. One of the standout features of Neptune Village Beach Resort & Spa is its top-notch facilities, which have earned it a rating of 7.5. From the moment guests step foot onto the resort, they are greeted with a range of amenities that cater to all their needs. Whether it's lounging by the sparkling swimming pool, indulging in a rejuvenating spa treatment, or participating in thrilling water sports, there is no shortage of activities to keep guests entertained throughout their stay. The resort's dedication to providing a memorable culinary experience is reflected in its impressive rating of 8.0 for food and dining. With a variety of dining options to choose from, guests can savor a wide array of delectable dishes prepared by skilled chefs. From sumptuous international cuisine to authentic local flavors, every meal is a delightful journey for the taste buds. The resort's commitment to cleanliness is also highly regarded, with a rating of 8.0, ensuring that guests can enjoy a hygienic and comfortable environment during their stay. Situated in an idyllic location, Neptune Village Beach Resort & Spa boasts a rating of 8.0 for its picturesque setting. Guests can bask in the beauty of the pristine white sandy beach and turquoise waters, creating a truly tropical paradise. The staff at Neptune Village Beach Resort & Spa are dedicated to providing exceptional service, as evidenced by their impressive rating of 8.0 for staff performance. From the warm welcome upon arrival to the attentive assistance throughout the stay, guests can expect nothing less than personalized and friendly service from the resort's staff. Overall, Neptune Village Beach Resort & Spa - All Inclusive has received rave reviews for its exceptional service, stunning facilities, delectable dining options, pristine location, and attentive staff. With its commitment to providing an unforgettable experience, this resort is the perfect choice for those seeking a tropical getaway with a touch of luxury.

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Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Food & Dining

2 mentions

Swimming Pool

1 mention

Beach

1 mention

Languages spoken
  • English
  • French
  • German
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Wind surfing
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Shared kitchen
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Karamu
  • Menu: Buffet
Snackbar Restaurant Bustani No additional info available
  • No additional information available
The Spice Route
  • Cuisine: Indian

Location

Diani Beach, Diani Beach, Mombasa, Kenya, 80100
Excellent
Location

8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-out until12:00
Getting around
  • Distance from city center40 km
  • Travel time to airport (minutes)90
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors2
  • Number of restaurants2
  • Number of rooms 165
  • Room voltage220

Reviews of Neptune Village Beach Resort & Spa - All Inclusive from real guests

7.7
Very good
Cleanliness8.0
Location8.0
Service8.0
Facilities7.5
Value for money7.3
Room comfort and quality7.0
High score for Mombasa
Rating
9+ Exceptional (2)
8-9 Excellent (1)
7-8 Very Good (0)
6-7 Good (1)
<6 Below Expectation (1)
Guest Type

Show reviews that mention 

Showing 5 verified guest comments
2.0
Alexey from Russia
Couple
Superior Garden View Room
Stayed 4 nights in January 2019

It's not safe to stay there”

The hotel staff left the cleaning agent in the drinking-water bottle next to the other bottles. I took a sip of this chemistry by mistake. Got a burn of the oral cavity, damage to the enamel of the teeth, ruined the T-shirt. This happened at a time when we were already waiting for a taxi to the airport, so there was no time for the proceedings. The hotel staff promised to contact for payment of treatment, compensation for damage to damaged clothing. But no one wrote or called! They just ignored this situation! Strongly recommend to all to avoid this place, where nobody cares of visitors safety.

Reviewed January 11, 2019
9.2
Exceptional
Andrew from Australia
Couple
Superior Double or Twin Room
Stayed 3 nights in December 2018

amazing”

Amazing place to stay, beach, pool, all food and drink included. Will come back again.

Reviewed January 03, 2019
9.6
Exceptional
Barbro from Sweden
Family with teens
Superior Garden View Room
Stayed 6 nights in December 2017

Exceptional”

A very good place for a big family of three generations travelling together. Lots of good food.

Reviewed January 09, 2018
9.0
Exceptional
Jacob from Denmark
Couple
Stayed 2 nights in August 2014

Fantasitic deal beautiful surroundings”

location, price and service

An amazing all-inclusive deal that catered all our needs for a weekend. Couldn't have asked for more. Location was amazing and plenty of space to relax. High recommendable.

Reviewed September 10, 2014
7.0
Very good
IOANNIS from South Africa
Couple
Stayed 9 nights in December 2013

really nice”

staff, food, pools

Nice. Needs fitness centre, and the shower pressure was really bad, otherwise the food was great

Reviewed January 02, 2014
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