Executive lounge, Novatel Hotel and Apartment in Haiphong
Novatel Hotel and Apartment
Lobby, Novatel Hotel and Apartment in Haiphong
Exterior view, Novatel Hotel and Apartment in Haiphong
2-Bedroom Apartment 601 - Bathroom, Novatel Hotel and Apartment in Haiphong
Facilities, Novatel Hotel and Apartment in Haiphong
Deluxe 1 Queen - Bed, Novatel Hotel and Apartment in Haiphong

Removed from saved list

8.9Excellent

510 reviews

510 reviews

Service 9.2
Cleanliness 9.1
Value for money 9.0
Facilities 8.9
Location 8.7
See map

8.7Excellent

Location rating score

Excellent location - 2.43 kilometers from city center
Parking
FREE
Closest landmarks
Big C
310 m
Hồ Phương Lưu
470 m
Phòng khám đông y Nguyễn hữu Toàn
690 m
Chợ Lũng
770 m
Hồ chứa
920 m

Novatel Hotel and Apartment

135 Hoang The Thien, City Center / Sat Market, Haiphong, Vietnam, 04000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the City Center / Sat Market part of Haiphong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cat Bi International Airport. As an added bonus, fitness center is provided on-site to conveniently serve your needs.

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Golf course [on-site]

Fitness center

Pets allowed

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Haiphong every 9 minutes on Agoda.com
Value for money9.0
Distance to city center1km
Location rating8.7
Nearest airportCat Bi International Airport (HPH)
Distance to airport3.1 km

Rooms available at Novatel Hotel and Apartment

Deluxe 1 Queen
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Double Room with Lake View
...
  • Room size: 36 m²/388 ft²
  • Lake view
  • 1 queen bed
Enter dates to see prices
2-Bedroom Apartment 601
...
  • Room size: 60 m²/646 ft²
  • Lake view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Deluxe Room 5
...
  • Room size: 60 m²/646 ft²
  • Lake view
  • 1 queen bed
Enter dates to see prices
Standard Family Room
...
  • Room size: 58 m²/624 ft²
  • Lake view
  • 2 king beds
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Standard Room 1
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Art-Studio Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 semi double bed
Enter dates to see prices
Studio
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Novatel Hotel and Apartment have a fitness center?

Absolutely! Novatel Hotel and Apartment features fitness center that is conveniently located on site, catering to your active needs to stay fit and healthy while on vacation. For more details, please contact the property for more information.

Does Novatel Hotel and Apartment offer laundry services?

Yes! Novatel Hotel and Apartment provides laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at Novatel Hotel and Apartment?

Novatel Hotel and Apartment features car park onsite free of charge for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at Novatel Hotel and Apartment?

Novatel Hotel and Apartment's policy relating to children's bedding considers guests age 7 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is Novatel Hotel and Apartment most popular?

Novatel Hotel and Apartment's most popular month where verified visitors have stayed the most is in July.

What payment options are accepted at Novatel Hotel and Apartment?

Enjoy the comfort of easy payment at Novatel Hotel and Apartment which accepts up to 7, with payment card options consisting of MasterCard, UnionPay, Cash, American Express, and Visa.

What is the verified guest review consensus about Novatel Hotel and Apartment's food?

100.0% of our past visitor reviews have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Novatel Hotel and Apartment down in the review.

What is the verified guest review consensus about Novatel Hotel and Apartment's wellness amenities?

100.0% of our verified customer ratings have given a positive appraisal and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Novatel Hotel and Apartment down in the review section.

What is the average rating that verified Families with young children have given to Novatel Hotel and Apartment?

Verified families with young children that have stayed at this property have given Novatel Hotel and Apartment an average rating of 8.7. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Novatel Hotel and Apartment?

Past local travelers that have stayed at this property have given Novatel Hotel and Apartment an average rating of 9.2. You can look up on more in depth customer evaluations, and responses for this property down in the review section.

What is the nearest train, metro, or bus station to Novatel Hotel and Apartment?

The closest train, metro, or bus station is Cau Rao Bus Station, 2298.22 m away from Novatel Hotel and Apartment.

What people love about Novatel Hotel and Apartment

  • 8.4

    Excellent
    Cleanliness

    "Great location, nice clean rooms."

    Jamie

    |

    May 14, 2023

  • 10

    Exceptional
    Cleanliness

    "Place was simple, but clean, and just right."

    David

    |

    March 1, 2023

  • 9.6

    Exceptional
    Location

    "Nice place to stay in centre city."

    Amjad

    |

    August 28, 2023

Property ranking|Compared to 329 Haiphong properties
Service score
9.2/10
Value for money score
9/10
Cleanliness score
9.1/10
Cheapest price score
Better than
91
%
of Haiphong properties
Better than
90
%
of Haiphong properties
Better than
89
%
of Haiphong properties
Better than
87
%
of Haiphong properties
More about Novatel Hotel and Apartment

More about Novatel Hotel and Apartment

Novatel Hotel and Apartment

Wake up to the wonder of Haiphong with a stay at Novatel Hotel and Apartment, located only minutes from the heart of the city. Stay flexible with your holiday planning when you're in Haiphong at Novatel Hotel and Apartment, just 3.1 km from Cat Bi International Airport.
The range of services provided by Novatel Hotel and Apartment ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the serviced apartment's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the serviced apartment's easy to book transportation services. The serviced apartment provides taxi services to help you find what you want in Haiphong.
Parking is available and free, provided by the serviced apartment for guests with their own transportation. While lodging at this wonderful serviced apartment, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes. The serviced apartment even offers a fireplace for a warm atmosphere on chilly nights. The serviced apartment's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service and room service, so you can relax and enjoy your stay. The serviced apartment is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Novatel Hotel and Apartment are fitted with all the amenities travelers need. The serviced apartment provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Novatel Hotel and Apartment include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The serviced apartment also provides guests with a refrigerator, bottled water, instant coffee and mini bar in some rooms. Novatel Hotel and Apartment also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities and shared kitchen available here.
Novatel Hotel and Apartment lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the salon. For those who hate to miss a workout, a trip to the serviced apartment's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room and golf course on site in the serviced apartment.
Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

This is your chance to explore all that Haiphong has to offer. The nightlife scene in Haiphong begins with a drink at Sunset Beer located 4.7 km away, where you can have the bartender pour you a brew.


Reasons to stay here

This serviced apartment scores higher than 90% of the city's accommodations on value for money
This serviced apartment's food and dining score higher than 90% of accommodations in the city.
This serviced apartment stands out for its staff and service, scoring higher than 91% of the city's accommodation.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Languages spoken
  • English
  • Vietnamese
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Bowling alley
  • Canoeing
  • Casino
  • Fishing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Karaoke
  • Light therapy
  • Massage
  • Nightclub
  • On-site entertainment
  • Pub crawl
  • Spa
  • Spa/sauna
  • Table tennis
  • Tennis court
  • Tours
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • BBQ facilities
  • Kitchen
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Air purifier
  • Blackout curtains
  • Closet
  • Clothes rack
  • Exterior corridor
  • Fan
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Internet access – wireless
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Shower
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Toiletries
  • Trash cans
  • TV [flat screen]
  • Wi-Fi [free]

Location

135 Hoang The Thien, City Center / Sat Market, Haiphong, Vietnam, 04000
Excellent
Location

8.7

Public transportation
  • Cau Rao Bus Station
    2.3 km
  • Hai Phong Railway Station
    2.6 km
Airports
  • Cat Bi International Airport (HPH)
    3.1 km
Hospital or clinic
  • Phòng khám đông y Nguyễn hữu Toàn
    690 m
Convenience store
  • Vinmart
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until18:00
  • Check-out from01:01
  • Check-out until12:15
  • Reception open until23:30
Getting around
  • Distance from city center1km
Extras
  • Daily Internet/Wi-Fi fee0 VND
The property
  • License Id / Local Tax ID/ Entity Name1008
  • Number of floors9
  • Number of rooms 24
  • Year property opened2020
Parking
  • Daily parking fee0 VND

Reviews of Novatel Hotel and Apartment from real guests

Provided by verified guests of Agoda
8.8
Service9.2
Cleanliness9.1
Value for money9.0
Facilities8.9
Location8.7
High score for Haiphong
Rating
9+ Exceptional (53)
8-9 Excellent (13)
7-8 Very Good (4)
6-7 Good (1)
<6 Below Expectation (10)
Showing 81 verified guest comments
12345
10.0
Exceptional
David from United States
Couple
One-Bedroom Apartment
Stayed 1 night in March 2023

Hai Phong Gem”

We were looking for a place to settle for a night before we headed to Ha Long. Place was simple, but clean, and just right. Also, we left something valuable in the room, staff contacted us immediately and helped us out. So much appreciated there honesty.

Reviewed March 02, 2023

Dear Mr David, Thank you very much for your kind review following your recent stay at Novatel Hotel & Apartment. We are very delighted that you enjoyed all the aspects of our hotel from the amazing hospitality. We do believe to have a chance to welcome you back if you manage to return Haiphong! Best regards, Thanh

Responded September 14, 2023
Novatel Hotel and Apartment
10.0
Exceptional
Sean from United States
Solo traveler
One-Bedroom Apartment
Stayed 7 nights in October 2021

Clean , friendly and good area”

This hotel was nice to stay at, it was clean, near a lake that you can walk to and at night have food and drinks around the area. The staff was very nice and helpful for everything

Reviewed October 28, 2021

Dear Sean, Thank you so much for staying here with us. Hope all the best for you. See you soon!!!

Responded November 04, 2021
Novatel Hotel and Apartment
10.0
Exceptional
Aprildo from Malaysia
Solo traveler
One-Bedroom Apartment
Stayed 1 night in October 2022

Very nice hotel”

Location, cleanliness, facilities of this hotel were superb. And also provide Netflix channels

Reviewed November 02, 2022

Dear Mrs Aprildo, Thank you very much for your kind review following your recent stay at Novatel Hotel & Apartment. We are very delighted that you enjoyed all the aspects of our hotel from the amazing hospitality. We hope to have a chance to welcome you back if you come back to Haiphong! Best regards, Mai Chỉnh sửa Xóa

Responded November 02, 2022
Novatel Hotel and Apartment
10.0
Exceptional
Pham from Vietnam
Solo traveler
One-Bedroom Apartment
Stayed 1 night in April 2023

10 points for service and staff”

Phòng đẹp, nvien thÂN thiện. Gần trung tâm, sân bay

Reviewed April 09, 2023

Khách sạn Novatel chân thành cảm ơn chị đã để lại những đánh giá vô cùng đáng quý về khách sạn. Novatel rất vui vì chị Như đã có trải nghiệm tốt bên em ạ. Chúc chị luôn mạnh khỏe, hạnh phúc và thành công. Mong sẽ được gặp lại chị lần tới ạ!

Responded September 14, 2023
Novatel Hotel and Apartment
10.0
Exceptional
Alex from Vietnam
Couple
Standard Room 1
Stayed 1 night in June 2022

Amazing ”

Great and supportive staff. Super welcoming and friendly. The room was clean and exactly as advertised. Modern and sleek!

Reviewed June 29, 2022

Dear Alex, Thank you so much for choosing our hotel. Hope you have the best time in Vietnam. See you ịn the next time!

Responded July 29, 2022
Novatel Hotel and Apartment
12345
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