King - Guestroom, Novotel Queenstown Lakeside in Queenstown
Exterior view, Novotel Queenstown Lakeside in Queenstown
Facilities, Novotel Queenstown Lakeside in Queenstown
Lobby, Novotel Queenstown Lakeside in Queenstown
Bar/lounge, Novotel Queenstown Lakeside in Queenstown
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Meeting room / ballrooms, Novotel Queenstown Lakeside in Queenstown

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8.4Excellent

3,980 reviews

3,980 reviews

Location 9.6
Cleanliness 8.7
Service 8.7
Room comfort and quality 8.5
Facilities 8.1
Value for money 8.1
See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Vesta Design Store
50 m
toi o tahuna
60 m
Silver Fern Gallery
70 m
Artbay Gallery
110 m
St Peter's Anglican Church
110 m
Popular landmarks
Queenstown Mall
220 m
Ben Lomond Track
700 m
Queenstown Hill
720 m
Kiwi Birdlife Park
730 m
The Remarkables Ski Area
12.1 km
Closest landmarks
Queenstown Post Shop
170 m
Unichem
190 m
Kawarau Jet
190 m
Time Tripper Queenstown
200 m
Hydro Attack
200 m

Novotel Queenstown Lakeside

Corner Earl Street & Marine Parade , Queenstown City Center, Queenstown, New Zealand, 9197 - See map

Make your best journey to Queenstown with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Queenstown City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Queenstown Gardens. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Queenstown

Check-in [24-hour]

Great View

300 meters to public transportation

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Bicycle rental

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Golf course [on-site]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Queenstown every 8 minutes on Agoda.com
Value for money8.1
Distance to city center0.1 Km
Location rating9.6
Nearest airportQueenstown Airport (ZQN)
Distance to airport6.7 km

Rooms available at Novotel Queenstown Lakeside

Excellent
Room comfort & quality

8.5

Standard King Bed
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Standard King Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Standard 2 double beds
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
2 Double Beds
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Standard Queen
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
King
...
  • Room size: 26 m²/280 ft²
  • Lake (partial view) view
  • 1 king bed
Enter dates to see prices
Two Double Beds
...
  • Room size: 26 m²/280 ft²
  • Lake (partial view) view
  • 2 double beds
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Standard King Room with Alpine View
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
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Standard Two Double Room with Alpine View
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Lakeside One Bedroom Apartment
...
  • Room size: 52 m²/560 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Novotel Queenstown Lakeside provide shuttle service for getting around?

For your convenience when traveling around the city, Novotel Queenstown Lakeside provides None right where you need it making it easy for you to get to places smoothly.

Does Novotel Queenstown Lakeside have a fitness center?

Novotel Queenstown Lakeside features free fitness center that is opportunely located at the tip of your finger, making it possible for you to get your daily exercise in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Is car parking available at Novotel Queenstown Lakeside?

Novotel Queenstown Lakeside offers car park onsite with charges applied for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What kinds of facilities are available for children at Novotel Queenstown Lakeside?

While on vacation with your family, your children can also experience the fun in sports and recreation facilities offered at Novotel Queenstown Lakeside such as children's playground.

What is the typical travel time to a nearby airport from Novotel Queenstown Lakeside?

The average travel time to get from Novotel Queenstown Lakeside to the airport is 15 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

How many rooms does Novotel Queenstown Lakeside have?

Novotel Queenstown Lakeside has a total of 273 rooms.

At what time of the year is Novotel Queenstown Lakeside most popular?

Novotel Queenstown Lakeside's most popular month where verified visitors have stayed the most is in December.

What is the typical rating that verified Business travelers' have given to Novotel Queenstown Lakeside?

Verified business travelers that have stayed at this property have given Novotel Queenstown Lakeside an average rating of 8.0. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with young children have given to Novotel Queenstown Lakeside?

Past families with young children that have stayed at this property have given Novotel Queenstown Lakeside an average rating of 8.3. You can look up more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Novotel Queenstown Lakeside?

Past families with older children that have stayed at this property have given Novotel Queenstown Lakeside an average rating of 8.5. You can check out more specific customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Novotel Queenstown Lakeside?

Verified local travelers that have stayed at this property have given Novotel Queenstown Lakeside an average rating of 8.6. You can look up on more specific customer testimonials, and comments for this property down in the review section.

Is breakfast offered at Novotel Queenstown Lakeside?

Wake up to a fantastic buffet and continental breakfast at Novotel Queenstown Lakeside. Guests can enjoy breakfast offered with an additional charge of 33 NZD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What people love about Novotel Queenstown Lakeside

  • 10

    Exceptional
    Cleanliness

    "Clean comfortable room."

    Yi

    |

    October 23, 2022

  • 10

    Exceptional
    Cleanliness

    "Room is very clean and comfortable to stay in."

    Chessie

    |

    July 3, 2020

  • 8.4

    Excellent
    Location

    "Location is good!"

    siau

    |

    September 5, 2023

More about Novotel Queenstown Lakeside

More about Novotel Queenstown Lakeside

Novotel Queenstown Lakeside

You'll love the exceptional convenience during your stay at Novotel Queenstown Lakeside, located right in the heart of the city center, with an easy access to everything in Queenstown. Variety is the spice of life. Novotel Queenstown Lakeside offers an abundance of choices in activities, with its location just 110 m from the Queenstown Gardens.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Novotel Queenstown Lakeside. Stay connected throughout your stay with free internet access provided. Your explorations of Queenstown can be assisted with the shuttle services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Novotel Queenstown Lakeside. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Novotel Queenstown Lakeside are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Novotel Queenstown Lakeside offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Novotel Queenstown Lakeside, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Novotel Queenstown Lakeside has a range of activities that will meet your needs. Your winter escape is made perfect with ski slopes provided. Warm up at the end of the day with a visit to the hot tub and sauna. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. No need to go anywhere after dinner -- play with friends or family at the games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

30 mentions

Internet

26 mentions

Breakfast

18 mentions

View

14 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Czech
  • Dutch
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Outdoor recreational features
  • Sauna
  • Skiing
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Free bottled water
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Telephone
  • TV [flat screen]

Food and dining

Breakfast options
  • Continental
  • Vegetarian
Restaurants on site
Elements Restaurant
  • Cuisine: Local
  • Menu: Buffet
Elements Bar
  • Cuisine: Local
  • Menu: Buffet

Location

Corner Earl Street & Marine Parade , Queenstown City Center, Queenstown, New Zealand, 9197
Exceptional
Location

9.6

Airports
  • Queenstown Airport (ZQN)
    6.7 km
  • Wanaka Airport (WKA)
    57.4 km
Public transportation
  • The Queenstown Bus Station
    300 m
  • Arthurs Point Bus Stop
    4.5 km
Hospital or clinic
  • Unichem
    190 m
Shopping
  • Remarkables Market
    6.7 km
Convenience store
  • Alpine Foodcentre
    330 m
Cash withdrawal
  • ATM
    170 m

What's nearby

Popular landmarks
  • Queenstown Gardens
    110 m
  • Queenstown Mall
    220 m
  • Ben Lomond Track
    700 m
  • Queenstown Hill
    720 m
  • Kiwi Birdlife Park
    730 m
  • The Remarkables Ski Area
    12.1 km
  • Coronet Peak
    13.2 km
  • Chard Farm Winery
    17.4 km
  • Gibbston Valley Winery
    20.0 km
  • Peregrine Wines
    22.8 km
Nearby landmarks
  • Vesta Design Store
    50 m
  • toi o tahuna
    60 m
  • Silver Fern Gallery
    70 m
  • Artbay Gallery
    110 m
  • St Peter's Anglican Church
    110 m
  • Queenstown Gardens
    110 m
  • Minibar
    120 m
  • Bardeaux Wine Bar
    160 m
  • Queenstown Post Shop
    170 m
  • DF Souvenirs
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until11:00
  • Reception open until23:59
Getting around
  • Distance from city center0.1 Km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)33 NZD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 273
  • Room voltage240
  • Year property opened1987
  • Most recent renovation2007
Parking
  • Daily parking fee25 NZD

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Queenstown Lakeside from real guests

Provided by verified guests of Agoda
8.6
Location9.6
Cleanliness8.7
Service8.7
Room comfort and quality8.5
Facilities8.1
Value for money8.1
High score for Queenstown
Rating
9+ Exceptional (175)
8-9 Excellent (113)
7-8 Very Good (113)
6-7 Good (31)
<6 Below Expectation (27)

Show reviews that mention 

Showing 459 verified guest comments
12345
10.0
Exceptional
ANNA from New Zealand
Couple
Standard King Room
Stayed 3 nights in December 2021

Highly recommend!”

It was our short New Years' vacation in Queenstown. Novotel lakeside hotel is one of the hotels that immediately attracts attention. Perfect location, comfort, and high level of service. The staff is very smiling, helpful and understanding everything perfectly. Special thanks to the guys at the reception for their understanding and help of non-standard requests at this unusual time for NZ. They are always ready to go the extra mile to help. Comfortable bed, perfect cleanliness, convenient parking, and delicious barista coffee. We felt incredibly comfortable during our entire stay. Highly recommend. We will definitely be back. Guys, you are the best!

Reviewed January 04, 2022

Dear Anna, We very much appreciate your comments regarding your stay at the Novotel Lakeside. I am delighted to read that you had a wonderful stay with us and our friendly team made sure that you were well looked after. I have shared your lovely review with the team and have passed dover your special thanks to them. Thank you for taking the time to share your feedback and we look forward to welcoming you back to the Novotel Lakeside in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Responded January 06, 2022
Novotel Queenstown Lakeside
10.0
Exceptional
Jennifer from New Zealand
Couple
Standard 2 double beds
Stayed 3 nights in February 2023

Location and quality”

Great value for money. Right in the middle of Queenstown Novatel is so close to all the activities and shops and food outlets that you just can't better the location. Thoroughly recommend. I'm 73 and asked for no stairs. Got a wonderful ground floor room opening to the large communal patio with the cover of some beautiful trees. We would go there again.

Reviewed February 12, 2023
10.0
Exceptional
Yi from Singapore
Family with young children
2 Double Beds
Stayed 4 nights in October 2022

Convenient location”

Great location by the lake and the town. Everything in town is a short walk. Friendly helpful staff. Clean comfortable room.

Reviewed October 23, 2022
10.0
Exceptional
lydia from New Zealand
Couple
Standard King Room
Stayed 2 nights in December 2020

Great Value on a Fantastic location”

I recommend This hotel because of its location and the facilities as well. We booked on a King room with Garden view and was surprised that its more than I expected. Furnitures is acceptable to my standard and have a good ac unit that is running (we went Dec 16-18 so it’s summertime). Staffs are very warm and helpful up to the valet parking man. I am happy and did not regret in staying here. Would going to stay here again when we come back Queenstown (tip: should book higher floor for better view)

Reviewed December 17, 2020
9.3
Exceptional
JOANNE from United States
Couple
Stayed 2 nights in December 2011

Great hotel within walking distance to all”

Laundry room!!!!!, central location, great breakfast

We had a 'lakeside room' at Novotel Queenstown, but as it was on the 3rd floor and there was a park between the hotel and the lake, we didn't actually see the lake -- there were too many trees blocking the view. Also, the park is public and our balcony was just at its edge, so it can be very noisy if there are large groups of people playing games, yelling/screaming in the morning or afternoon (it was Christmas time so there were a lot of people out and about). However, the room itself was very spacious, modern, clean and wonderful. The bed was very comfortable and the bathroom very clean. The morning breakfast was plentiful with many options.

Reviewed January 05, 2012
12345
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