Name: Palace Hotel Puncak
Address: No.KM Jl. Raya Cipanas, Cipanas, Puncak, 43253, Indonesia
Price range: room rates from $21 per night (USD) - We Price Match!
Rating: 7.8

Exterior view, Palace Hotel Puncak in Puncak

Deluxe Single - Bedroom, Palace Hotel Puncak in Puncak

Interior view, Palace Hotel Puncak in Puncak

Swimming pool, Palace Hotel Puncak in Puncak

Fitness center, Palace Hotel Puncak in Puncak

Removed from saved list

7.7

Very good

3,221 reviews

Housekeeping22

Children's activities7

"Price is affordable, room size is very good, room cleanliness is sufficient."

Andrie

"Good hotel, fast service, clean, nice breakfast"

dwi

"Good location, nice staff"

Pramita

"Strategic location near food center and cool air."

Marcel

"Room is very very big."

MUHAMMAD

See map

8.2

Excellent

Location rating score

Excellent location

Parking

FREE

Popular landmarks

Istana Cipanas 300 m

Little Venice Kota Bunga 4.7 km

At-Ta'Awun Mosque 7.3 km

Warung Kaleng 11.2 km

Mount Gede Pangrango National Park 11.4 km

Curug Panjang Waterfall 14.7 km

Cilember Waterfalls 15.2 km

Taman Wisata Matahari 16.5 km

Cigentis Waterfall 18.1 km

Gunung Geulis Golf Course 23.8 km

Nearby landmarks

Istana Cipanas 300 m

Green Apple 1.2 km

Taman dan Arena Bermain 1.2 km

Pasar Tradisional 1.4 km

Rabbit Village 1.5 km

Puncak Berry Farm 1.8 km

Pasir Parmasi 1.8 km

RSUD Cimacan 2.0 km

Cibodas Botanical Garden 2.6 km

Pasir Kingkung 3.1 km

2021

Palace Hotel Puncak

No.KM Jl. Raya Cipanas, Cipanas, Puncak, Indonesia, 43253 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cipanas part of Puncak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taman Wisata Matahari. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

300 meters to Istana Cipanas

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more

Safety Features

Staff trained in safety protocol

See all amenities

Preventative Equipment

Hand sanitizer

Free face masks

Health and Medical

First aid kit

Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Kids club

BBQ facilities

Luggage storage

This property is in high demand!

13 travelers have booked today.

Value for money	7.8
Distance to city center	4,7 km
Location rating	8.2
Nearest airport	Halim Perdanakusuma International Airport (HLP)
Distance to airport	55.1 km

Rooms available at Palace Hotel Puncak

Room photos and details

Suite

...

Room size: 64 m²/689 ft²
Pool view
1 king bed

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Room photos and details

Deluxe Twin Bed

...

Room size: 36 m²/388 ft²
Pool view
2 single beds

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Room photos and details

Superior Twin bed

...

Room size: 32 m²/344 ft²
Street view
2 single beds

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Room photos and details

Deluxe Room

...

Room size: 32 m²/344 ft²
Shower
1 queen bed or 2 single bed...

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Room photos and details

Deluxe Single

...

Room size: 36 m²/388 ft²
Pool view
1 queen bed

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Room photos and details

Superior Single

...

Room size: 32 m²/344 ft²
Street view
1 queen bed

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Room photos and details

Superior Room

...

Shower
1 queen bed or 2 single bed...

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Room photos and details

Room #36196860

...

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Room photos and details

Room #36196850

...

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Room photos and details

Superior Double Room

...

Room size: 32 m²/344 ft²

Enter dates to see prices

Frequently asked questions

What dining options are offered at Palace Hotel Puncak?

Start off your holiday with Palace Hotel Puncak's offered cuisine and dining options which includes a variety of options such as International cuisine, Vegetarian restaurant,and Asian cuisine for you to select from.

Does Palace Hotel Puncak offer spa services?

You can enjoy your stay at Palace Hotel Puncak much more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening far better.

Is car parking available at Palace Hotel Puncak?

Palace Hotel Puncak offers car park onsite free of charge for guest visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at Palace Hotel Puncak?

Palace Hotel Puncak's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Palace Hotel Puncak have?

Palace Hotel Puncak has a total of 192 rooms.

How long do guests typically stay at Palace Hotel Puncak?

Verified past guests that have stayed at Palace Hotel Puncak had an average nightly stay of 1 night at this property.

At what time of the year is Palace Hotel Puncak most popular?

Palace Hotel Puncak's most popular month where verified guests travelers have stayed the most is in June.

What is the typical rating that verified Solo travelers' have given to Palace Hotel Puncak?

Past solo travelers that have stayed at this property have given Palace Hotel Puncak an average rating of 7.2. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to Palace Hotel Puncak?

Past families with young children that have stayed at this property have given Palace Hotel Puncak an average rating of 7.3. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Palace Hotel Puncak?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

Is breakfast offered at Palace Hotel Puncak?

Wake up to an amazing buffet breakfast at Palace Hotel Puncak. Guests can enjoy breakfast offered with an additional charge of 85000 IDR for children and 150000 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

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Explore the neighborhood

What people love about Palace Hotel Puncak

9.2
Exceptional
Spaciousness
"Price is affordable, room size is very good, room cleanliness is sufficient."
Andrie
|
June 20, 2022
10
Exceptional
Cleanliness
"Good hotel, fast service, clean, nice breakfast"
dwi
|
June 13, 2022
10
Exceptional
Location
"Good location, nice staff"
Pramita
|
May 15, 2023

Room comfort score

6.6/10

Room size

40 sqm.

Cheapest price score

Couples review score

8.2/10

Better than

of Puncak properties

Bigger than

of Puncak properties

Better than

of Puncak properties

Better than

of Puncak properties

Overall rating:

7.8

Very good
3,044 reviews

Cleanliness

7.6

Facilities

7.9

Location

8.2

Read all reviews >

What travelers say they love:

This hotel location and services compare to price is super.....

diana from Indonesia
Family with young children

More about Palace Hotel Puncak

Palace Hotel Puncak

Maximize your Puncak adventure with a stay at Palace Hotel Puncak. Your vacation just took an exciting turn at Palace Hotel Puncak -- only 16.4 km from the popular Taman Wisata Matahari and perfect for thrill-seekers!
Take advantage of a wealth of unrivaled services and amenities at Palace Hotel Puncak. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Puncak can be assisted with the car hire services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Palace Hotel Puncak.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Palace Hotel Puncak offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.

Dining and things to do

Wake up with no worries at Palace Hotel Puncak, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Palace Hotel Puncak which has a selection of halal options.
Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Throughout the day, you can enjoy the activities offered at Palace Hotel Puncak. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. The many offerings at Palace Hotel Puncak ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Palace Hotel Puncak gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.

Around the property

While in Puncak, take some time to venture outside of Palace Hotel Puncak. Tourists travel from around the world to see Little Venice Kota Bunga, which is an easy visit just 4.6 km away.

Reasons to stay here

This hotel's facilities score higher than 84% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
This accommodation beats more than 96% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good

Facilities

7.9

Most talked about facilities

Housekeeping

33 mentions

Breakfast

32 mentions

Swimming Pool

18 mentions

Food & Dining

14 mentions

Languages spoken

English
Arabic
Indonesian

Accessibility

Wheelchair accessible

Internet access

Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas

Things to do, ways to relax

Billiards
Fitness center
Garden
Hot tub
Karaoke
Massage
Outdoor recreational features
Sauna
Spa
Spa/sauna
Steamroom
Swimming pool [indoor]
Swimming pool [outdoor]
Ticket services
Tours

Cleanliness and safety

Anti-viral cleaning products
Body thermometer
Breakfast takeaway service
Cashless payment service
Daily disinfection in all rooms
Daily disinfection in common areas
Doctor/nurse on call
Face coverings on staff
First aid kit
Free face masks
Guest rooms seal after sanitization
Hand sanitizer
Hot water linen and laundry washing
Individually-wrapped food options
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Protective screens in common areas
Room sanitization opt-out available
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Staff trained in safety protocol
Temperature check for guests and staff

Dining, drinking, and snacking

Alternative meal arrangement
Bar
BBQ facilities
Breakfast [buffet]
Coffee shop
Kitchen
Poolside bar
Restaurant [halal]
Restaurants
Room service [24-hour]
Shared kitchen
Snack bar

Services and conveniences

Air conditioning in public area
Cash withdrawal
Concierge
Currency exchange
Daily housekeeping
Dry cleaning
Elevator
Facilities for disabled guests
Food delivery
Grooming service
Invoice provided
Ironing service
Laundry service
Luggage storage
Meeting/banquet facilities
Safety deposit boxes
Shops
Smoke-free property
Smoking area
Terrace
Xerox/fax in business center

For the kids

Babysitting service
Family room
Kids club
Kids safety features
Playground
Swimming pool [kids]

Access

CCTV in common areas
CCTV outside property
Fire extinguisher
Front desk [24-hour]
Pets allowed
Safety/security feature
Security [24-hour]
Smoke alarms
Soundproof rooms

Getting around

Airport transfer
Car park [free of charge]
Car park [nearby]
Car park [on-site]
Rental car

Available in all rooms

Air conditioning
Closet
Coffee/tea maker
Daily housekeeping
Desk
Electric kettle
Free bottled water
Individual air conditioning
Internet access – wireless
Ironing facilities
Mini bar
Private bathroom
Refrigerator
Safety/security feature
Satellite/cable channels
Seating area
Shower
Slippers
Soundproofing
Telephone
Toiletries
Wake-up service
Wi-Fi [free]

Food and dining

Breakfast options

Asian
Halal
Buffet

Restaurants on site

Restaurant

Cuisine: Asian, Indonesian
Menu: Buffet, A-la-carte

Location

No.KM Jl. Raya Cipanas, Cipanas, Puncak, Indonesia, 43253

Excellent

Location

8.2

Airports

Halim Perdanakusuma International Airport (HLP)
55.1 km
Husein Sastranegara International Airport (BDO)
62.3 km

Public transportation

Cianjur Railway Station
14.9 km
Pasir Hayam
15.8 km

Hospital or clinic

RSUD Cimacan
2.0 km

Shopping

Cipanas Factory Outlet
3.6 km

Convenience store

Indomaret
390 m

Cash withdrawal

ATM on-site

What's nearby

Popular landmarks

Istana Cipanas
300 m
Little Venice Kota Bunga
4.7 km
At-Ta'Awun Mosque
7.3 km
Warung Kaleng
11.2 km
Mount Gede Pangrango National Park
11.4 km
Curug Panjang Waterfall
14.7 km
Cilember Waterfalls
15.2 km
Taman Wisata Matahari
16.5 km
Cigentis Waterfall
18.1 km
Gunung Geulis Golf Course
23.8 km

Nearby landmarks

Istana Cipanas
300 m
Green Apple
1.2 km
Taman dan Arena Bermain
1.2 km
Pasar Tradisional
1.4 km
Rabbit Village
1.5 km
Puncak Berry Farm
1.8 km
Pasir Parmasi
1.8 km
RSUD Cimacan
2.0 km
Cibodas Botanical Garden
2.6 km
Pasir Kingkung
3.1 km

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)

Stay for free if using existing bedding.

Baby cot/crib may be requested directly from the property.

Children 3-11 year(s)

Stay for free if using existing bedding.

If you need an extra bed, it will incur an additional charge.

Guests 12 years and older are considered as adults

Must use an extra bed which will incur an additional charge.

Others

Children with height below 100 cm will not be charged extra for breakfast.
Children with a height of 100 – 120 cm are subject to an additional charge of IDR 85,000 for breakfast.
Children with a height above 120 cm will be charged an additional IDR 150,000 for breakfast.
When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out

Check-in from: 14:00
Check-out until: 12:00

Getting around

Distance from city center: 4,7 km
Travel time to airport (minutes): 240

Extras

Breakfast charge (unless included in room price): 150000 IDR

The property

Number of bars/lounges: 1
Number of floors: 3
Number of restaurants: 1
Number of rooms : 192
Room voltage: 220
Year property opened: 2011
Most recent renovation: 2011

Reviews of Palace Hotel Puncak from real guests

10.0

Exceptional

Ryan from Indonesia

Family with teens

Superior Twin bed

Stayed 1 night in September 2022

Best place in Cipanas to stay in!”

This is my second time staying in this hotel. Really recommend this place when you trying to find a place to stay in. Nice room, nice facilities, nice staff, nice breakfast. Will stay in this hotel again when I visit Cipanas next time.

Reviewed September 06, 2022

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Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Palace Hotel Cipanas

Responded February 18, 2023

Palace Hotel Puncak

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10.0

Exceptional

Piter from Indonesia

Solo traveler

Superior Twin bed

Stayed 1 night in April 2022

Exceptional”

Nice hotel near Cipanas Palace and also near town center. I love the room is quite big and also the bathroom also big. You have to see the size of the room and bathroom. And the room also clean.

Reviewed April 16, 2022

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Responded February 18, 2023

Palace Hotel Puncak

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10.0

Exceptional

Irene from Indonesia

Family with young children

Superior Twin bed

Stayed 1 night in June 2022

Exceptional”

Good hotel with friendly staff.. Good choice for family travel.. Byk fasilitas utk anak² bermain, kolam renangnya jg besar.. Kamarnya jg luas.. Lokasi di tengah kota, gampang klo mau cari makan yg dekat dr hotel..

Reviewed July 02, 2022

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Responded February 18, 2023

Palace Hotel Puncak

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10.0

Exceptional

Dewangga from Indonesia

Couple

Deluxe Single

Stayed 2 nights in February 2020

Clean,great, and comfortable hotel !!!!”

Very good hotel with very nice staffs!!! Me and my wife got cute swans towel craft on our bed from their HK staffs lol..simple but so romantic...thank you !!! Keep up the good work...

Reviewed March 11, 2020

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Pengunjung yang terhormat, Salam hangat kami dari Palace Hotel Cipanas Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Hormat kami, Management Palace Hotel

Responded February 20, 2023

Palace Hotel Puncak

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10.0

Exceptional

Fitri from Indonesia

Family with young children

Deluxe Single

Stayed 3 nights in December 2021

Hotel ramah anak”

Pool nya bersih, kamar bersih, toilet bersih, staf juga ramah... We will be back

Reviewed December 22, 2022

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Responded February 17, 2023

Palace Hotel Puncak

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10.0

Exceptional

Emmanuel from Indonesia

Couple

Superior Twin bed

Stayed 1 night in January 2022

The finest hotel @Cipanas.. next to palace of Cipanas”

Komplit fasilitas, ramah pelayanan, fast respon , mungkin krn pandemi dan week day jd agak sepi.dr awal dtg, security sgt ramah, informatif, pelayanan d resepsionis, lounge.. dst.. smp check out, kami puas... 👍😘🍒

Reviewed January 19, 2022

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Pengunjung yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Kami berharap akan segera menyambut Anda kembali di hotel kami. Dengan hormat, Palace Hotel Cipanas

Responded February 18, 2023

Palace Hotel Puncak

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10.0

Exceptional

kuzuka from Indonesia

Family with young children

Superior Twin bed

Stayed 1 night in September 2022

best located hotel”

lokasinya strategis. mudah kemana2. dekat warung sate shinta. nyaman bangettt

Reviewed September 17, 2022

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Pengunjung yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Kami berharap akan segera menyambut Anda kembali di hotel kami. Dengan hormat, Palace Hotel Cipanas

Responded February 18, 2023

Palace Hotel Puncak

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10.0

Exceptional

LENY from Indonesia

Family with teens

Deluxe Single

Stayed 2 nights in October 2020

Recommended place for holiday n take a rest”

Very recommended place if you want to looking for the hotel around Cipanas Puncak.. This hotel have a good facilities, good food, very clean, and friendly employees..

Reviewed November 04, 2020

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Responded February 20, 2023

Palace Hotel Puncak

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10.0

Exceptional

Kent from Indonesia

Family with teens

Superior Twin bed

Stayed 1 night in December 2021

Very good”

already visited it when i was still a child, the staff was very polite and friendly but the lighting was not too pleasant for my liking, bur overall it was a nice stay for a night

Reviewed December 25, 2021

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Pengunjung yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Kami berharap akan segera menyambut Anda kembali di hotel kami. Dengan hormat, Palace Hotel Cipanas

Responded February 18, 2023

Palace Hotel Puncak

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10.0

Exceptional

Sania from Indonesia

Group

Superior Twin bed

Stayed 1 night in February 2022

Good hotel nd fasilitas”

Hotel bagus dilengkapi alat beribadah , bersih nyaman ada kolam renang dapat breakfast akses keluar mudah parkiran dekat. Good staff.

Reviewed February 28, 2022

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Pengunjung yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Kami berharap akan segera menyambut Anda kembali di hotel kami. Dengan hormat, Palace Hotel Cipanas

Responded February 18, 2023

Palace Hotel Puncak

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10.0

Exceptional

dwi from Indonesia

Family with young children

Superior Single

Stayed 1 night in June 2022

Good hotel”

Good hotel, fast service, clean, nice breakfast

Reviewed June 13, 2022

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Responded February 18, 2023

Palace Hotel Puncak

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9.6

Exceptional

Mohammad from Saudi Arabia

Couple

Deluxe Room

Stayed 5 nights in July 2022

Excellent Relaxing Facility& Staff”

I had an excellent welcoming as usual, special facilitating by reception header Mr. Yauda who arranged for upgrading due to upset in booking. I am frequent guest and strongly recommend Palace for its very reasonable price and excellent services

Reviewed July 18, 2022

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Pengunjung yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Kami berharap akan segera menyambut Anda kembali di hotel kami. Dengan hormat, Palace Hotel Cipanas

Responded February 18, 2023

Palace Hotel Puncak

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10.0

Exceptional

Kristiane from Indonesia

Family with young children

Superior Single

Stayed 1 night in February 2020

Good place with friendly staff”

The food very good taste with many combination choice at breakfast menu. But still have to notice about the towel in the room have to be more concern. Overall is good

Reviewed February 14, 2020

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Dear Mrs Kristiane On behalf of the Discovery Hotel & Resort management, we thank you for the positive reviews about our breakfast menu,and we do apologize about towel,your critics is motivation to make us more better. We always to provide the best service for you. We hope that you can visit our Hotel in the future. Best Regards, Management

Responded February 25, 2020

Palace Hotel Puncak

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10.0

Exceptional

Saad from Thailand

Couple

Superior Room

Stayed 4 nights in September 2022

Excellent”

We really enjoyed a relaxing holiday. Thanks

Reviewed November 17, 2022

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Responded February 18, 2023

Palace Hotel Puncak

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9.2

Exceptional

MUHAMMAD from Malaysia

Family with young children

Superior Twin bed

Stayed 1 night in May 2022

Amazing Hotel”

Cipanas is the most cold part of puncak at all times. standing right next to Presidential Palace is something to consider when choosing a good hotel. Big swimming pools for kids and adults. playing area for kids. big lobby on first floor. Breakfast view is very nice and great selection from fried rice, porridge, bread, cereal and the best part is freshly brewed coffee from the coffee machine. near to local market and eateries. room is very very big. hopefully hotel will upgrade security in balcony area and apply a permanent locked windows for safety reasons. Perfect hotel for family with small children.

Reviewed June 08, 2022

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Responded February 18, 2023

Palace Hotel Puncak

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10.0

Exceptional

Dede from Indonesia

Family with young children

Superior Twin bed

Stayed 2 nights in July 2022