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Phoenix Chalets
Phoenix Chalets
Guestroom, Phoenix Chalets in Hakuba
Garden, Phoenix Chalets in Hakuba
Lobby, Phoenix Chalets in Hakuba
Fitness center, Phoenix Chalets in Hakuba
Balcony/terrace, Phoenix Chalets in Hakuba

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7 reviews

7 reviews

See map
See map



Location rating score

Excellent location
Closest landmarks
Happoone Shizen Kenkyu Road
430 m
Shirakaba 1
500 m
Gondola Adam
530 m
Kokusai 1
570 m
Hakuba Happo Bus Terminal
650 m

Phoenix Chalets

4690-2 Hokujo, Hakuba, Hakuba, Japan, 399-9301 - See map

Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.


Sparkling clean

620 meters to public transportation

Excellent room comfort & quality

Hot tub



Car park

Shuttle service

Free Wi-Fi in all rooms!

BBQ facilities

Hot tub



Luggage storage

Your dates are popular among travelersUsers are booking a place in Hakuba every 18 minutes on
Location rating8.5

Rooms available at Phoenix Chalets

Room comfort & quality


Phenix One - Four Bedroom Chalet (10 Adults)
  • Room size: 283 m²/3046 ft²
  • 4 bathrooms
  • 2 double beds & 2 double be...
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Three-Bedroom Chalet (6 Adults)
  • Room size: 142 m²/1528 ft²
  • 2 bathrooms
  • 2 single beds & 2 single be...
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Two-Bedroom Chalet (4 Adults)
  • Room size: 112 m²/1206 ft²
  • 2 bathrooms
  • 2 single beds & 1 king bed
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Deluxe Twin Room
  • Room size: 32 m²/344 ft²
  • Street view
  • 2 futons
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Superior Single Room
  • Room size: 17 m²/183 ft²
  • Street view
  • 1 futon
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Triple Room
  • Room size: 32 m²/344 ft²
  • Street view
  • 2 futons
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Twin Room
  • Room size: 31 m²/334 ft²
  • Street view
  • 1 double bed and 1 futon
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Superior Japanese Triple Room(Private Bathroom)
  • Room size: 31 m²/334 ft²
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Three Bedroom Chalet (Saigawa and Himekawa)
  • Room size: 142 m²/1528 ft²
  • 2 single beds and 2 king be...
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Phoenix One Chalet
  • Room size: 283 m²/3046 ft²
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Frequently asked questions

What sort of non-water sports and outdoor activities are available at Phoenix Chalets?

Phoenix Hotel Hakuba offers non-water sport and outdoor activities such as skiing for you to take joy in.

What kinds of entertainment are available at Phoenix Chalets?

Phoenix Hotel Hakuba offers karaoke while you lounge at this property, offering guests with entertainment value all throughout your holiday here.

Does Phoenix Chalets offer laundry services?

Yes! Phoenix Hotel Hakuba offers laundry service at your grasp for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

Does Phoenix Chalets have an option for contactless check-in and check-out?

At Phoenix Hotel Hakuba, guests can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

What points of interest are near by Phoenix Chalets that are in walking range?

While staying at Phoenix Hotel Hakuba, kick start your holiday break by discovering the closest destinations that are within walking distance to the property which include Happoone Shizen Kenkyu Road, Shirakaba 1, and Gondola Adam.

How many rooms does Phoenix Chalets have?

Phoenix Hotel Hakuba has a total of 15 rooms.

At what time of the year is Phoenix Chalets most popular?

Phoenix Hotel Hakuba's most popular month where verified guests have stayed the most is in December.

What was the average room rate for Phoenix Chalets been in the past month?

The typical room rate for Phoenix Hotel Hakuba in the past month is 52444.43 JPY, compared to city's average of 26860.55 JPY.

What do guests like most about Phoenix Chalets?

Verified guests that stayed at Phoenix Hotel Hakuba have given this property a rating of 10.0 for its remarkable facilities as the main highlight for their stay.

What is the nearest train, metro, or bus station to Phoenix Chalets?

The closest train, metro, or bus station is Nakatsuchi, 12623.95 m away from Phoenix Hotel Hakuba.

What people love about Phoenix Chalets

  • 8.8


    "Hotel staffs are very willing to help you."



    January 26, 2023

Overall rating:


7 reviews
Read all reviews >
More about Phoenix Chalets

More about Phoenix Chalets

Experience a Luxurious Stay at Phoenix Hotel Hakuba in Japan

Phoenix Hotel Hakuba is a 4.0 star hotel located in the heart of Hakuba, Japan. The hotel boasts a range of facilities to ensure a comfortable and enjoyable stay, including a coffee shop, bar, restaurant, room service, safety deposit boxes, massage services, hot tub, Wi-Fi in public areas, car park, designated smoking area, dry cleaning, and luggage storage. For those who love skiing, the hotel offers easy access to the slopes, while those who prefer indoor entertainment can enjoy karaoke. With so many amenities and activities available, Phoenix Hotel Hakuba is the perfect destination for a luxurious and memorable vacation in Japan.

Experience Unmatched Comfort and Facilities at Phoenix Hotel Hakuba

Phoenix Hotel Hakuba in Hakuba, Japan, has received an impressive overall rating of 8.8, with guests raving about the hotel's exceptional facilities and unmatched comfort. With a perfect 10.0 rating for facilities and comfort, guests can expect nothing but the best during their stay. The hotel also received high ratings for cleanliness and location, making it an ideal choice for travelers looking for a comfortable and convenient stay. The staff performance was also highly rated, with a score of 9.0, ensuring that guests receive the best possible service during their stay. Although the food and dining received an 8.0 rating, guests can still enjoy a variety of delicious meals at the hotel's restaurant. All in all, Phoenix Hotel Hakuba is the perfect choice for travelers looking for a luxurious and comfortable stay in Hakuba, Japan.

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Amenities and facilities



Languages spoken
  • English
  • Japanese
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Fishing
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Sauna
  • Skiing
  • Ski lessons
  • Tennis court
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • CCTV in common areas
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Rental car
  • Shuttle service
Sports equipment rental
  • Ski equipment rentals


4690-2 Hokujo, Hakuba, Hakuba, Japan, 399-9301


Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from16:00
  • Check-out until10:00
  • Reception open until18:00
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges0
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 15
  • Room voltage100
  • Year property opened1984
  • Most recent renovation2009
This is a popular property. Don't miss out!

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