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Raffles Jakarta
Raffles Jakarta
Lobby, Raffles Jakarta in Jakarta
Lobby, Raffles Jakarta in Jakarta
Swimming pool, Raffles Jakarta in Jakarta
Swimming pool, Raffles Jakarta in Jakarta
Fitness center, Raffles Jakarta in Jakarta

Removed from saved list

9.3

Exceptional

979 reviews

979 reviews

Housekeeping19
Breakfast14
Swimming Pool5
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - 110 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Ciputra Artpreneur
20 m
Lotte Shopping Avenue
30 m
Ciputra World
30 m
Mall Ambasador
380 m
All Fresh
410 m
Popular landmarks
Grand Indonesia Mall
3.2 km
National Museum
5.3 km
Gambir Train Station Building
5.3 km
National Monument (MONAS)
5.5 km
Jakarta Cathedral
6.2 km
Closest landmarks
Medikaloka
240 m
Embassy of China
310 m
drg Bobby Gunadi
350 m
Embassy of Finland
470 m
Embassy of Peru
480 m
2021

Raffles Jakarta

Jl Prof Dr Satrio Kav 3-5, Kuningan, Jakarta, Indonesia, 12940 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuningan part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Located in heart of Jakarta

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Solarium
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Mind - Body
Yoga room
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money9.0
Distance to city center4.9 km
Location rating9.3
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport8.3 km

Rooms available at Raffles Jakarta

Exceptional
Room comfort & quality

9.8

Raffles King Room NS
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Raffles Twin Room NS
...
  • Room size: 63 m²/678 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Raffles Garden View King NS
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Garden View Suite King NS
...
  • Room size: 135 m²/1453 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Signature Twin Room NS
...
  • Room size: 63 m²/678 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Signature King Room NS
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Raffles King SK
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Raffles Garden View King SK
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Gallery Suite
...
  • Room size: 135 m²/1453 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Artist Suite
...
  • Room size: 97 m²/1044 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Raffles Jakarta provide airport transfer?

Raffles Jakarta offers airport transfer service upon request with an additional fee of 490000 IDR in local currency. To request, check the box on the booking form just before the payment page.

Does Raffles Jakarta offer spa services?

You can enjoy your stay at Raffles Jakarta much more by enjoying the property's accessible spa services that are offered for all its guests to make your evening or night even better.

Does Raffles Jakarta have a fitness center?

Raffles Jakarta features free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily physical exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Raffles Jakarta offer laundry services?

Yes! Raffles Jakarta includes laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

What public parks are in close proximty of Raffles Jakarta?

While staying at Raffles Jakarta, indulge in your morning or evening walk at nearby park which include Dirgantara Park, Taman Widya Chandra, and Taman Perkantoran Kuningan.

At what time of the year is Raffles Jakarta most popular?

Raffles Jakarta's most popular month where verified guests travelers have stayed the most is in December.

What is the typical rating that past Couples' have given to Raffles Jakarta?

Verified couple travelers that have stayed at this property have given Raffles Jakarta an average rating of 9.4. You can look up on more in depth customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Group travelers have given to Raffles Jakarta?

Past group travelers that have stayed at this property have given Raffles Jakarta an average rating of 9.6. You can check out more comprehensive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Raffles Jakarta?

Past local visitors that have stayed at this property have given Raffles Jakarta an average rating of 9.5. You can look up on more specific customer ratings, and responses for this property down in the review section.

What time is check-in and check-out at Raffles Jakarta?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.

What is the closest airport to Raffles Jakarta?

The nearest airport to Raffles Jakarta is Husein Sastranegara International Airport, 113.0 km away.

What people love about Raffles Jakarta

  • 10

    Exceptional
    Cleanliness

    "From the super atentive butler, meticulously clean and prepared room upon check in, nice welcome drink and beautiful facilities."

    anthony

    |

    April 8, 2023

  • 10

    Exceptional
    Breakfast

    "Our 2nd times staying here, the staff are friendly, the breakfast is delicious, the rooms are clean and big, the prices are also reasonable."

    Harianto

    |

    January 7, 2023

  • 10

    Exceptional
    Location

    "easy access to mall, located in business area."

    Olivia

    |

    April 17, 2023

Overall rating:

9.3

Exceptional
979 reviews
Cleanliness
9.7
Facilities
9.4
Location
9.3
Read all reviews >
What travelers say they love:
Bed was supremely comfortable with blackout curtains.
Emery from Indonesia
Family with young children
More about Raffles Jakarta

More about Raffles Jakarta

Experience Unmatched Luxury and Convenience at Raffles Jakarta

Raffles Jakarta is a 5.0 star hotel located in the heart of Jakarta, Indonesia, offering unparalleled luxury and convenience to its guests. The hotel boasts a wide range of facilities, including 24-hour room service, shops, coffee shop, bar, laundry service, restaurant, safety deposit boxes, salon, airport transfer, tours, valet parking, concierge, massage, hot tub, fitness center, steamroom, spa, outdoor pool, and poolside bar. Guests can enjoy free Wi-Fi in all rooms and public areas, designated smoking areas, car park, and express check-in/check-out. The hotel also offers a library, car hire, luggage storage, shared lounge/TV area, solarium, daily housekeeping, taxi service, ticket service, breakfast buffet, continental breakfast, onsite self-parking, and a car park free of charge. Guests can also take advantage of the free 24-hour fitness center to stay in shape during their stay. Book your stay at Raffles Jakarta today and experience luxury like never before!

Luxurious Room Types at Raffles Jakarta

Raffles Jakarta offers a range of luxurious room types to suit every traveler's needs. Choose from the spacious Artist Suite King NS with 97 square meters and 1 king bed, the Gallery Suite King NS with 135 square meters and 1 king bed, or the Garden View Suite King NS with 135 square meters and 1 king bed. For those seeking a stunning view of the garden, the Raffles Garden View King NS and Raffles Garden View King SK, both with 60 square meters and 1 king bed, are the perfect choice. The Raffles King Room NS, Raffles King SK, Signature King Room NS, and Signature Twin Room NS all offer 60-63 square meters of space and comfortable bedding options, including 1 king bed or 2 queen beds. Indulge in the luxurious comfort of Raffles Jakarta's room offerings during your stay in Jakarta, Indonesia.

Excellent Facilities and Friendly Staff

Raffles Jakarta is a perfect choice for travelers who are looking for a luxurious stay in Jakarta. The hotel boasts of excellent facilities, including a beautiful garden beside the pool, a great swimming pool, and a playground that will keep kids entertained. The staff is friendly and helpful, making guests feel at home. The hotel is clean, and the strategic location makes it a popular choice for travelers. Guests rave about the amazing breakfast and the staff's willingness to go above and beyond to make their stay special. Overall, Raffles Jakarta is worth every penny, and guests highly recommend it for a memorable stay in Jakarta.

Experience Unmatched Comfort and Service at Raffles Jakarta

Raffles Jakarta is a luxurious hotel that has earned an impressive 9.4 overall rating from satisfied customers. Guests have praised the hotel's excellent facilities, including a fitness center and outdoor pool, as well as its exceptional cleanliness and prime location in Jakarta. Visitors have also raved about the hotel's comfortable and well-appointed rooms, which offer a relaxing retreat from the hustle and bustle of the city. The hotel's staff have received high praise for their exceptional performance, providing guests with unparalleled service that goes above and beyond expectations. While the hotel may be a bit pricey, guests agree that the value for money is well worth it, making Raffles Jakarta an exceptional choice for anyone looking for a luxurious and unforgettable stay in Jakarta.

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Amenities and facilities

Exceptional
Facilities

9.4

Most talked about facilities

Breakfast

16 mentions

Swimming Pool

10 mentions

Food & Dining

8 mentions

Housekeeping

8 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Solarium
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
  • Theme park
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Baby amenities (upon request)
  • Baby cot (upon request)
  • Carpeting
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Mini bar
  • Sofa
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
  • Gluten-free
Restaurants on site
Arts Café
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte

Location

Jl Prof Dr Satrio Kav 3-5, Kuningan, Jakarta, Indonesia, 12940
Exceptional
Location

9.3

Airports
  • Halim Perdanakusuma International Airport (HLP)
    8.3 km 32 min drive
  • Soekarno-Hatta International Airport (CGK)
    21.6 km 41 min drive
Public transportation
  • MRT Station Bendungan Hilir
    1.2 km
  • Istora
    1.6 km
Hospital or clinic
  • Medikaloka
    240 m
Shopping
  • Grand Indonesia Mall
    3.2 km
Convenience store
  • Circle K
    250 m 2 min drive
Cash withdrawal
  • ATM
    60 m 1 min walk

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    3.2 km
  • National Museum
    5.3 km
  • Gambir Train Station Building
    5.3 km
  • National Monument (MONAS)
    5.5 km
  • Jakarta Cathedral
    6.2 km
  • Istiqlal Mosque
    9.0 km
  • Museum Bank Indonesia
    9.7 km
  • Jakarta Old Town
    10.1 km
  • Ancol Dreamland
    11.2 km
  • Beautiful Indonesia in Miniature Park
    14.1 km
Nearby landmarks
  • Ciputra Artpreneur
    20 m
  • Lotte Shopping Avenue
    30 m
  • Ciputra World
    30 m
  • Medikaloka
    240 m
  • Embassy of China
    310 m
  • drg Bobby Gunadi
    350 m
  • Mall Ambasador
    380 m
  • All Fresh
    410 m
  • Bellagio Boutique Mall
    410 m
  • 99 Ranch Market
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee490000 IDR
  • Distance from city center4.9 km
  • Travel time to airport (minutes)32
Extras
  • Breakfast charge (unless included in room price)314600 IDR
  • Daily Internet/Wi-Fi fee0 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 173
  • Year property opened2014
Parking
  • Daily parking fee0 IDR

Reviews of Raffles Jakarta from real guests

Provided by verified guests of Agoda
9.3
Exceptional
Cleanliness9.7
Facilities9.4
Location9.3
Room comfort and quality9.8
Service9.6
Value for money9.0
High score for Jakarta
Rating
9+ Exceptional (252)
8-9 Excellent (43)
7-8 Very Good (11)
6-7 Good (5)
<6 Below Expectation (6)
Time of the year
Mar - May (70)
Jun - Aug (78)
Sep - Nov (75)
Dec - Feb (94)

Show reviews that mention 

Showing 317 verified guest comments
12345
10.0
Exceptional
Indri from Indonesia
Family with young children
Raffles Garden View King NS
Stayed 1 night in November 2022

Kids Friendly”

My kids really enjoyed their stay at Raffles. The room is really spacious and clean. There is a big Garden, a big swimming pool for kids and most important is an outdoor playground.

Reviewed December 20, 2022

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Dear Ms. Indri, Thank you for taking the time and sharing your feedback regarding your stay with your family! We’re glad that we could make your stay fantastic at Raffles Jakarta and could enjoy the most of our facilities on level 14. We’d be happy to serve you again with the same awesomeness next time you visit Raffles Jakarta! Regards, Rhany Asst Guest Experience Manager

Responded December 23, 2022
Raffles Jakarta
10.0
Exceptional
Harianto from Indonesia
Couple
Raffles Twin Room NS
Stayed 1 night in January 2023

2nd times staying here”

Our 2nd times staying here, the staff are friendly, the breakfast is delicious, the rooms are clean and big, the prices are also reasonable. recommended

Reviewed January 07, 2023

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Dear Harianto, Thank you very much for your kindest compliments, and it is our pleasure to have lived up to your expectations. Here at Raffles, we pay utmost attention to the finest details, because our guests, like yourselves, are of paramount significance to us. Thank you again for your valued feedback, and we keenly anticipate your next visit for yet another marvelous stay with us. Sincerely, Rhany Asst Guest Experience Manager

Responded January 07, 2023
Raffles Jakarta
9.6
Exceptional
Ms from South Korea
Couple
Artist Suite King NS
Stayed 2 nights in December 2022

Best Hotel Experience”

Third time staying in Raffles Jakarta and again it was an enjoyable stay. Received a complimentary upgrade which was awesome. Check in was smooth like clockwork. Was greeted with macaroons and a note to welcome us back. In the evening, was given a nice cake as it was my wedding anniversary and birthday. Finally on the last day, we had another last surprise treat from our butler. Facilities were great. Played tennis, went for a swim. Spa was great too. To sum up, really had a splendid time with the Raffles experience. Will definitely be back again.

Reviewed December 07, 2022

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Dear Ms, Thank you for taking the time and sharing your feedback here regarding your stay! We’re glad that we could make your stay fantastic at Raffles Jakarta. We are so happy to know that our team at the check-in counter is able to provide you with smooth proses and you enjoyed the amenities that we prepare for you. We all here wish you a happy birthday and a happy wedding anniversary! We’d be happy to serve you again with the same awesomeness next time you visit Raffles Jakarta Thank you Rhany Asst Guest Experience Manager

Responded December 09, 2022
Raffles Jakarta
10.0
Exceptional
Heikki from Indonesia
Couple
Raffles King Room NS
Stayed 1 night in November 2022

Weekend trip to the city”

Raffles was everything we hope for, for this quick weekend getaway. Staff is amazing, breakfast is one of the best I’ve ever had in a hotel.

Reviewed November 20, 2022

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Dear Heikki, We’re glad to know that you had a great time at Raffles Jakarta. We are so happy to know that you experience the service promise that our amazing team delivered to you. We glad that the breakfast experience that you have is wonderful. Thank you for recognizing our colleague, I will share your amazing review to our team and they will be happy to read it. Do refer us to your friends and family for their next destination and all of us can’t wait to welcome you for your second stay with us! Regards, Rhany Asst Guest Experience Manager

Responded November 22, 2022
Raffles Jakarta
9.6
Exceptional
Meng from Indonesia
Business traveler
Raffles Garden View King NS
Stayed 2 nights in August 2022

Awesome stay because of the people”

The room setting is classic, bed is very comfortable. I am very impressed by the service rendered at The Writer’s Bar, bartender Eko and service crew Rara were very attentive and i was very impressed by their initiatives. This hotel offers flexibility, which i really appreciate it. Such as due to my meetings, i couldn’t join the buffet breakfast, they kindly allowed me to have in-room dining instead. Thank you for the authentic service to make the guest feel like home.

Reviewed August 07, 2022

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Dear Valued Guest, We are delighted to hear you had an awesome stay with us. We are very grateful for your kind compliments regarding your recent stay and the service provided by Eko and Rara at The Writer's Bar. Your feedback truly serves as an inspiration for all of us to strive harder to achieve our goal of providing each guest with a luxurious oasis in the city. Again, thank you very much for your positive comments, and we look forward to welcoming you again in the near future. Sincerely, Gladys Learning & Quality Manager

Responded August 10, 2022
Raffles Jakarta
9.6
Exceptional
Ramesh from Australia
Solo traveler
Raffles King Room NS
Stayed 4 nights in December 2022

They do everything they can possibly do”

There can be minimal improvements to 5 star, everything was perfect. There is room for improvement, but it is relatively minor and encompasses the breakfast and a daytime lounge for non-club room guests. Butler service was a welcome surprise, although inclusions are somewhat vague. Overall service levels are extremely high, and they do go as far as they can to accommodate requests, within the constraints they are bound to, and I wouldn't say that about most chain hotels.

Reviewed December 25, 2022

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Dear Ramesh, On behalf of the entire hotel team, I want to thank you for sharing your stay with us! It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Appreciate your compliments on our friendly staff and welcoming service from our Butler team and the rest of the team that is giving their best to serve you wonderfully. Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to welcoming you back! Merry Christmas and Happy New Year! Sincerely, Rhany Asst Guest Experience Manager

Responded December 31, 2022
Raffles Jakarta
10.0
Exceptional
sally from Indonesia
Family with young children
Raffles King Room NS
Stayed 1 night in May 2022

The best service hotel! ”

We really appreciate the service provided to us. Start from the execellent service, decorate the room for birthday party, the greeting, the compliment, and even though I left something in the hotel room after checking out, the staff was very helpful in finding my stuff again. We love staying on this hotel! definitely recommended! Thank you.

Reviewed May 15, 2022

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Dear Ibu Sally, Thank you for the review of your Raffles Jakarta experience. We are delighted to read that you had a lovely time at Raffles. Our priority is for our guests to have memorable stays and we are happy to know that we achieved that for you. Positive recognition like yours makes our job a pleasure. The entire Raffles Jakarta team are very much looking forward to welcoming you back. Sincerely, Gladys Learning & Quality Manager

Responded October 03, 2022
Raffles Jakarta
10.0
Exceptional
hendra from Indonesia
Family with young children
Stayed 1 night in December 2020

Im quite a hard to please customer. But well, this hotel is awesome.”

Pandemic, short vacation with 2 kids. Amazing. They even upgraded my room from art suite to gallery suite. Receptionist gave small gifts for my kids. I could say the service is top notch. I ve stayed at Shangr, HYat, etc etc. but hey. This hotel n fairmont the 2 best hotel i ve stayed in jkt. I ll be back. Cleanlines, covid free management jempol. Food wise, politeness, staffs very responsive.

Reviewed January 31, 2021

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10.0
Exceptional
Harianto from Indonesia
Family with teens
Raffles Twin Room NS
Stayed 1 night in May 2022

Exceptional”

Happy to stay at the Raffles Hotel, the place is clean, the staff is friendly and very helpful, and will be a favorite hotel when visiting Jakarta

Reviewed June 05, 2022

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Dear Bapak Harianto, We are delighted to hear you had a great experience with us. We are very grateful for your kind compliments regarding your recent stay and the service provided by our colleague. Your feedback truly serves as an inspiration for all of us to strive harder to achieve our goal of providing each guest with a luxurious oasis in the city. Again, thank you very much for your positive comments, and we look forward to welcoming you again in the near future. Sincerely, Gladys Learning & Quality Manager

Responded June 10, 2022
Raffles Jakarta
10.0
Exceptional
Mella from Indonesia
Family with young children
Stayed 1 night in May 2021

Best staycation in Jakarta”

Clean and hospitality is number one. The breakfast selection is amazing. The room is top notch. The view is outstanding. Always and will come back again for sure.

Reviewed April 25, 2022

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Dear Ibu Mella, Thank you very much for taking the time to write a great review for us. It is always a pleasure to receive positive feedback from our valued guest. The entire Raffles team look forward to welcoming you back to Raffles Jakarta on your next visit. Sincerely, Gladys Learning & Quality Manager

Responded April 28, 2022
Raffles Jakarta
10.0
Exceptional
Azrina from Indonesia
Family with young children
Raffles Twin Room NS
Stayed 1 night in September 2022

Two thumbs!! 👍🏼👍🏼”

Great hotel for staycation with children! Will be back soon😁

Reviewed November 07, 2022

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Dear Azrina, Thank you for the review of your Raffles Jakarta experience. We are delighted to read that you had a lovely time at Raffles. Our priority is for our guests to have memorable stays and we are happy to know that we achieved that for you. Positive recognition like yours makes our job a pleasure. The entire Raffles Jakarta team are very much looking forward to welcoming you back. Sincerely, Rhany Asst Guest Experience Manager

Responded November 22, 2022
Raffles Jakarta
10.0
Exceptional
mikhael from Indonesia
Family with young children
Raffles King Room NS
Stayed 1 night in May 2021

Favorite Hotel in Jakarta”

Room : very spacious, clean, smells really good Staff : friendly and helpfull Facilities : what we love thay they has playgroun, swimming pool, jacuzzi, and a mall

Reviewed May 20, 2021

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10.0
Exceptional
Cinto from Indonesia
Family with young children
Stayed 1 night in May 2021

Best memorable services”

Celebrated my little sister graduation here. Our room got upgraded to suit room connecting to the other room we booked. The staffs put alot of efforts to make our stay memorable and help us celebrate our family time.

Reviewed June 06, 2021

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10.0
Exceptional
Michael from Indonesia
Family with young children
Stayed 1 night in December 2020

Fantastic Hotel ”

We stayed at raffles the night before we moved. It was absolutely fantastic. Kids were super happy with the pool & playground. The suites were incredible. I cannot recommend it highly enough, absolute Gem of a place

Reviewed December 09, 2020

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10.0
Exceptional
Ales from Indonesia
Family with young children
Stayed 1 night in October 2020

Comfortable and luxurious”

Raffles gave us a comfortable stay experience with its luxury. Responsive staff and strategic location make us want to stay again in the future.

Reviewed November 02, 2020

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10.0
Exceptional
MOHD from Malaysia
Family with young children
Raffles King Room NS
Stayed 1 night in December 2022

Exceptional”

Butler Audrey was exveptional

Reviewed January 18, 2023

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Dear MOHD, We're so grateful that your experience earned us this perfect score! We're glad you enjoyed your accommodations, and the service excellent from Raffles colleagues. Thank you for recognizing our very own Audrey, for being your helpful guide throughout your stay. We look forward to hosting you again and hope it's in the near future! Sincerely, Rhany Asst Guest Experience Manager

Responded January 27, 2023
Raffles Jakarta
10.0
Exceptional
Jeffry from Indonesia
Family with young children
Stayed 1 night in October 2020

PSBB NEW NORMAL ”

Services excellent, facilities good and clean, location strategies and connect to lotte shopping avenue mall. Thanks...

Reviewed October 31, 2020

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10.0
Exceptional
Christine from Indonesia
Family with teens
Raffles King Room NS
Stayed 2 nights in April 2022

Good Hotel 👍🏻👍🏻👍🏻”

Pelayanan baik, kamar bersih

Reviewed May 01, 2022

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Ibu Christine yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Ibu menikmati kunjungan di Raffles Jakarta dan kami berharap akan segera berjumpa dengan Ibu lagi. Salam, Gladys Learning & Quality Manager

Responded June 01, 2022
Raffles Jakarta
10.0
Exceptional
ALVIN from Malaysia
Business traveler
Raffles King Room NS
Stayed 3 nights in May 2022

Exceptional”

Everything is good so far. Good place for business stay. Thank you.

Reviewed May 24, 2022

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Dear Mr. Alvin, Thank you for taking the time to write this marvelous review. The entire team of Raffles Jakarta is very grateful for your precious feedback and would like to thank you for your kind comments. We look forward to welcoming you back soon to Raffles Jakarta. Sincerely, Gladys Learning & Quality Manager

Responded June 01, 2022
Raffles Jakarta
10.0
Exceptional
diane from Malaysia
Family with young children
Stayed 1 night in June 2020

excellent service ”

it has a little park with pavements and a little outdoor playground for children. Quite hard to come by in the city of Jakarta. The breakfast was amazing.

Reviewed June 22, 2020

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