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Food and beverages, Royal Hotel NAGANO in Nagano
Twin - Non-Smoking - Bed, Royal Hotel NAGANO in Nagano
Exterior view, Royal Hotel NAGANO in Nagano
Lobby, Royal Hotel NAGANO in Nagano
Lobby, Royal Hotel NAGANO in Nagano
Royal Hotel NAGANO
Royal Hotel NAGANO

Removed from saved list

8.0

Excellent

1,654 reviews

1,654 reviews

See map
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Matsushiro
790 m
Sanada Treasure Museum
890 m
Midori Nagano
8.1 km
Zenko-ji Temple
10.1 km
Nagano Prefectural Shinano Art Museum Higashiyama Kaii Gallery
10.1 km
Closest landmarks
Family Drug
230 m
Matsushiro
790 m
Matsushirojouseki
810 m
Masuo Ikeda Museum
860 m
Sanada Treasure Museum
890 m

Royal Hotel NAGANO

1372-1 Nishiterao, Matsushiro-machi, Nagano, Nagano, Japan, 381-1215 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Nagano part of Nagano, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Zenko-ji Temple. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot spring bath and spa on-site.

Highlights

780 meters to Matsushiro

Front desk [24-hour]

Free Wi-Fi in all rooms!

Sauna

Hot spring bath

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Sauna

Tennis court

Luggage storage

Car power charging station

This property is in high demand!

19 travelers have booked today.

Value for money7.9
Location rating7.9
Nearest airportMatsumoto Airport (MMJ)
Distance to airport51.5 km

Rooms available at Royal Hotel NAGANO

Very good
Room comfort & quality

8

Japanese And Western Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Japanese Style Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 4 futons
Enter dates to see prices
Twin - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Twin - Smoking
...
  • Room size: 35 m²/377 ft²
  • Smoking allowed
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Deluxe Corner Double Room
...
  • Room size: 55 m²/592 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Deluxe Corner Double Room
...
  • Room size: 55 m²/592 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Twin Room
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 35 m²/377 ft²
  • Mountain view
Enter dates to see prices
Japanese/Western-style Family Room
...
  • Room size: 35 m²/377 ft²
  • Mountain view
Enter dates to see prices
Twin Room
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

Does Royal Hotel NAGANO offer dry cleaning services?

Yes! Royal Hotel NAGANO offers dry cleaning service that is accessible all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

Is car parking available at Royal Hotel NAGANO?

Royal Hotel NAGANO has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

How long do travelers normally stay at Royal Hotel NAGANO?

Verified past guests that have stayed at Royal Hotel NAGANO had an average nightly stay of 2 nights at this property.

At what time of the year is Royal Hotel NAGANO most popular?

Royal Hotel NAGANO's most popular month where verified guests travelers have stayed the most is in August.

What was the average room rate for Royal Hotel NAGANO been in the past month?

The typical room rate for Royal Hotel NAGANO in the past month is 8419.09 JPY, compared to city's average of 15485.46 JPY.

What payment cards are supported at Royal Hotel NAGANO?

Royal Hotel NAGANO supports up to 4, with payment card options such as American Express, Visa, and MasterCard.

What do past guests love most about Royal Hotel NAGANO?

Verified guests that stayed at Royal Hotel NAGANO have given this property a rating of 8.298 for its remarkable cleanliness as the primary highlight for their stay.

What is the verified guest review consensus about Royal Hotel NAGANO's breakfast?

71.0% of our verified guest critiques have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Royal Hotel NAGANO down in the review section.

What is the average rating that past Families with older children have given to Royal Hotel NAGANO?

Verified families with older children that have stayed at this property have given Royal Hotel NAGANO an average rating of 7.8. You can look into more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Royal Hotel NAGANO?

Verified local travelers that have stayed at this property have given Royal Hotel NAGANO an average rating of 8.2. You can look up on more detailed customer evaluations, and responses for this property down in the review section.

What time is check-in and check-out at Royal Hotel NAGANO?

Check-in is from 03:00 PM, and check-out is until 10:30 AM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.

What is the closest airport to Royal Hotel NAGANO?

The closest airport to Royal Hotel NAGANO is Noto Airport, 137.0 km away.

What people love about Royal Hotel NAGANO

  • 9.2

    Exceptional
    Cleanliness

    "The hotel was clean and had everything that we need."

    Katherine

    |

    April 12, 2020

  • 10

    Exceptional
    Breakfast

    "Clean & spacious room , friendly and good breakfast ."

    ENG

    |

    March 1, 2020

  • 10

    Exceptional
    Spaciousness

    "The hotel room was quite large and our faculty of 6 had no problems with space in our room (Japanese and Western style)."

    Andrea

    |

    February 23, 2023

Property ranking|Compared to 589 Nagano properties
See all rankings
Cheapest price score
Room size
35 sqm.
Room comfort score
8/10
Cleanliness score
8.3/10
Better than
98
%
of Nagano properties
Bigger than
95
%
of Nagano properties
Better than
92
%
of Nagano properties
Better than
89
%
of Nagano properties
Overall rating:

8

Excellent
1,654 reviews
Cleanliness
8.3
Facilities
8.0
Location
7.9
Read all reviews >
More about Royal Hotel NAGANO

More about Royal Hotel NAGANO

Experience Comfort and Convenience at Royal Hotel NAGANO in Nagano, Japan

Royal Hotel NAGANO is a 4-star hotel located in Nagano, Japan, that offers a wide range of facilities to ensure a comfortable and convenient stay for its guests. The hotel features a variety of shops, laundry service, and a gift/souvenir shop, making it easy for guests to purchase essentials or souvenirs. The hotel also has a restaurant that serves delicious meals, while safety deposit boxes ensure guests' valuables are secure. Air conditioning, bathrobes, and a television are provided in each room, and guests can enjoy a relaxing massage, sauna, or spa treatment. Wi-Fi is available in public areas and all rooms, and the hotel provides a shuttle service for guests' convenience. The hotel also offers car parking, including self-parking and a car park free of charge, as well as dry cleaning, luggage storage, laundromat, and daily housekeeping services.

Room Types at Royal Hotel NAGANO

Royal Hotel NAGANO offers a variety of room types to suit every traveler's needs. Guests can choose from Japanese and Western Non-Smoking rooms, which boast 35 square meters of space and come with 2 Single Beds, or opt for the Japanese Style Non-Smoking rooms, which offer the same amount of space but come with 4 Japanese Futons. For those who prefer smoking rooms, the hotel also offers the Run of House Twin - Smoking Room, which comes with 2 Single Beds or 1 Sofa Bed, and the Twin - Non-Smoking room, which also offers the choice of 2 Single Beds or 1 Sofa Bed.

Discover the Rich Cultural Heritage of Nagano

Royal Hotel NAGANO is surrounded by a plethora of cultural landmarks and attractions that are sure to delight history buffs and culture vultures. Some of the must-visit places include Zenko-ji Temple, one of the oldest and most important Buddhist temples in Japan, Togakushi Shrine Kuzuryusha and Togakushi Shrine Chusha, which are ancient Shinto shrines nestled in the mountains. Matsushiro, a castle town that dates back to the feudal era, is also nearby and offers a glimpse into Japan's rich history. Art lovers will appreciate the Nagano Prefectural Shinano Art Museum Higashiyama Kaii Gallery, which showcases the works of renowned Japanese painter Higashiyama Kaii. Other fascinating museums in the area include the Sanada Treasure Museum, Togakushi Folk Museum Togakushi Ninja Museum, and Sanada House. Families with kids will love the Chibikko Ninja Village, which offers interactive exhibits and activities that allow visitors to learn about the history of ninjas in Japan. With so many cultural landmarks and attractions nearby, Royal Hotel NAGANO is the perfect base for exploring the rich cultural heritage of Nagano.

Relaxing Stay with Friendly Staff and Delicious Breakfast at Royal Hotel NAGANO

Royal Hotel NAGANO is the perfect place to unwind and relax near Nagano. The hotel offers clean and spacious rooms equipped with everything you need for a comfortable stay. The staff is friendly and helpful, with members who can assist you in English. The breakfast buffet is a real treat, with a variety of delicious options to choose from. Guests highly recommend this hotel for its excellent facilities, especially the sauna and onsen, which are both very relaxing. The hotel is also beautiful, with stunning views that add to the overall experience. Overall, Royal Hotel NAGANO is an excellent choice for a relaxing trip, with everything you need to feel comfortable and rejuvenated.

Experience Exceptional Comfort and Service at Royal Hotel NAGANO

Discover a hotel that truly prioritizes your comfort and satisfaction at Royal Hotel NAGANO in Nagano, Japan. With an impressive overall rating of 8.1, this hotel stands out for its exceptional staff performance and cleanliness, receiving scores of 8.3 in both categories. Guests also appreciate the hotel's great location and comfortable rooms, which earned ratings of 8.0 each. Even with a lower score for food and dining, guests still find the value and facilities to be excellent, with ratings of 7.9 and 8.0 respectively. Experience the best that Nagano has to offer with a stay at Royal Hotel NAGANO, where you'll be treated to top-notch service and amenities that will make your trip unforgettable.

Show less

Amenities and facilities

Very good
Facilities

8

Languages spoken
  • English
  • Japanese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Public bath
  • Sauna
  • Spa
  • Spa/sauna
  • Table tennis
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Face coverings on staff
  • Free face masks
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Towels

Food and dining

Restaurants on site
日本料理レストラン 信濃路
  • No additional information available
レストラン 四季
  • Menu: Buffet
味処 更科の里
  • No additional information available
N/A
  • No additional information available
N/A
  • No additional information available

Location

1372-1 Nishiterao, Matsushiro-machi, Nagano, Nagano, Japan, 381-1215
Very good
Location

7.9

Airports
  • Matsumoto Airport (MMJ)
    51.5 km
  • Toyama Airport (TOY)
    90.6 km
Hospital or clinic
  • Family Drug
    230 m
Shopping
  • Midori Nagano
    8.1 km
Cash withdrawal
  • ATM
    1.1 km

What's nearby

Popular landmarks
  • Matsushiro
    790 m
  • Sanada Treasure Museum
    890 m
  • Midori Nagano
    8.1 km
  • Zenko-ji Temple
    10.1 km
  • Nagano Prefectural Shinano Art Museum Higashiyama Kaii Gallery
    10.1 km
  • Obasute tanada (Terraced rice fields)
    11.8 km
  • Togakushi Shrine Chusha
    21.6 km
  • Togakushi Shrine Kuzuryusha
    24.8 km
Nearby landmarks
  • Family Drug
    230 m
  • Matsushiro
    790 m
  • Matsushirojouseki
    810 m
  • Masuo Ikeda Museum
    860 m
  • Sanada Treasure Museum
    890 m
  • Chokokuji
    900 m
  • Sanada House
    980 m
  • Sanada Tei
    990 m
  • Kanematsu Club
    990 m
  • Former Higuchi Residence
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:30
Extras
  • Breakfast charge (unless included in room price)3025 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of floors13
  • Number of rooms 345
Parking
  • Daily parking fee0 JPY

Reviews of Royal Hotel NAGANO from real guests

Provided by verified guests of Agoda
8.0
Cleanliness8.3
Facilities8.0
Location7.9
Room comfort and quality8.0
Service8.2
Value for money7.9
High score for Nagano
Rating
9+ Exceptional (97)
8-9 Excellent (53)
7-8 Very Good (68)
6-7 Good (28)
<6 Below Expectation (39)
Time of the year
Mar - May (84)
Jun - Aug (83)
Sep - Nov (74)
Dec - Feb (44)

Show reviews that mention 

Showing 285 verified guest comments
12345
10.0
Exceptional
MEI-LIN from United States
Solo traveler
Twin - Non-Smoking
Stayed 7 nights in March 2023

Great hotel to stay”

Staff are most helpful. Went out of their way to help me. I left my passport at Nagano train shopping shop, they helped to track it down and recovered it for me! I will definitely return to stay when opportunities arise in the future. Hot spring is a plus!

Reviewed March 08, 2023

See room deals

Thank you for using Royal Hotel Nagano. I am glad that you found your passport. The words that you want to use again are very encouraging for us. We are looking forward to seeing you again. RoyalHotelNAGANO

Responded March 09, 2023
Royal Hotel NAGANO
10.0
Exceptional
daichi from Japan
Family with young children
Twin - Smoking
Stayed 1 night in April 2023

Large bath and breakfast”

The large public bath was spacious and relaxing. I was satisfied with the breakfast, which included pancakes made by the chef and dishes made with local ingredients. I would consider using this hotel again when I visit Nagano.

Reviewed April 27, 2023

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投稿者 様 この度はロイヤルホテル長野御をご利用いただきまして誠にありがとうございます。ご朝食にご満足いただくことができ何よりでございます。朝食バイキングは里山のバイキングをイメージし、五感でお楽しみいただけるよう日々お客様のお声をもとに改革を行っております。またこちらにお越しの際はぜひロイヤルホテル長野をご利用いただき、朝食バイキングのご感想をお寄せいただくと嬉しく存じます。投稿者様のまたのお越しをスタッフ一同心よりお待ち申し上げております。お忙しい中クチコミのご投稿ありがとうございました。

Responded April 29, 2023
Royal Hotel NAGANO
10.0
Exceptional
maenaka from Japan
Solo traveler
Twin Room
Stayed 1 night in April 2023

Royal Hotel Nagano”

The facility is clean and well-maintained, making it a great hotel. The large public bath was also clean and helped me relax after my travels. I would definitely stay here again.

Reviewed May 16, 2023

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投稿者 様 この度はロイヤルホテル長野をご利用いただきまして誠にありがとうございます。点数も満点をつけていただき重ねて御礼申し上げます。 大変良いホテルと余りあるご評価をいただき恐縮しております。ですが投稿者様の温かいお気持ちに感謝しありがたく受け止めさせていただきます。 今後もより良いホテルを目指しスタッフが一丸となり努めてまいりますので、また機会がございましたらロイヤルホテル長野をご利用ください。 投稿者様のまたのお越しをスタッフ一同心よりお待ち申し上げております。 お忙しい中クチコミのご投稿ありがとうございました。

Responded May 26, 2023
Royal Hotel NAGANO
10.0
Exceptional
MICHIKA from Japan
Solo traveler
Twin - Non-Smoking
Stayed 1 night in May 2023

Exceptional”

I want to stay again to have breakfast. Although there are no restaurants nearby, I think it is the best cost performance as an accommodation facility.

Reviewed May 17, 2023

See room deals

投稿者 様 この度はロイヤルホテル長野をご利用いただきまして誠にありがとうございます。点数も満点をつけていただき重ねて御礼申し上げます。 朝食バイキングをお気に召していただき嬉しく存じます。またコストパフォーマンスもありがたいお言葉をいただきありがとうございます。 今後も数あるホテルの中から選んでいただけるホテルでいれるよう邁進してまいりますので、こちらにお越しの際はぜひロイヤルホテル長野をご利用ください。 投稿者様のまたのお越しをスタッフ一同心よりお待ち申し上げております。 お忙しい中クチコミのご投稿ありがとうございました。

Responded May 26, 2023
Royal Hotel NAGANO
10.0
Exceptional
Andrea from Japan
Family with young children
Japanese And Western Non-Smoking
Stayed 3 nights in February 2023

Excellent!”

This is a large hotel with many options for food. The hotel room was quite large and our faculty of 6 had no problems with space in our room (Japanese and Western style). The staff was very friendly. We will stay here again.

Reviewed February 23, 2023

See room deals

Thank you for choosing Royal Hotel NAGANO this time. Our rooms and public bath (onsen) facilities are both spacious. The guest rooms are 35 square metres, so they can be comfortably used by families as well. The onsen is sourced from the Matsushiro Hot Springs, and has an outdoors rock bath part as well. We are also equipped with a sauna, and you can also enjoy a shampoo bar. Access is perfect if you are coming by car. The hotel is located 2 minutes from the Nagano IC, and there are supermarkets and convenience stores nearby. Our parking lots are free to use. We are always aiming to improve on our services, and we are looking forward to welcoming you again in the future!? RoyalHotelNAGANO

Responded February 26, 2023
Royal Hotel NAGANO
10.0
Exceptional
felipe from Philippines
Solo traveler
Twin - Smoking
Stayed 2 nights in February 2023

Excellent Service ”

The mountain view of Nagano is breathtakingly beautiful from my room. The hotel staff are helpful and accommodating. I would definitely include Royal Hotel Nagano on my future travel to Nagano.

Reviewed February 19, 2023

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Thank you for using Royal Hotel Nagano. I am very happy to hear that you had a relaxing time. All the staff will strive to further improve our services so that we can help you have a wonderful trip next time. We are looking forward to seeing you again. RoyalHotelNAGANO

Responded February 20, 2023
Royal Hotel NAGANO
10.0
Exceptional
Hirohisa from Japan
Solo traveler
Twin - Non-Smoking
Stayed 4 nights in March 2023

Great value, space, facilities, and hot springs”

Great value, space, facilities, and hot springs. We thoroughly enjoyed our trip to Nagano.

Reviewed May 04, 2023

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投稿者 様 この度はロイヤルホテル長野をご利用いただきまして誠にありがとうございます。点数も10点満点をつけていただき重ねて御礼申し上げます。長野旅行をご満喫できたとのこと、何よりでございます。四季の変化が激しい長野県でございますので、また機会がございましたらグリーンシーズンの緑々しい白馬や、真っ赤に燃え上がる戸隠の紅葉、一面銀世界の飯山など季節を変えて遊びにいらしてください。投稿者様のまたのお越しをスタッフ一同心よりお待ち申し上げております。お忙しい中クチコミのご投稿ありがとうございました。

Responded May 05, 2023
Royal Hotel NAGANO
9.6
Exceptional
Apaschaya from Thailand
Group
Twin - Non-Smoking
Stayed 1 night in May 2023

Exceptional”

Good breakfast, spacious room, nice location, but the air conditioning is centralized and feels hot. Had to open the window. Polite staff who can speak English.

Reviewed May 09, 2023

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ขอขอบคุณที่ใช้ Royal Hotel Nagano ในครั้งนี้ ฉันมีความสุขที่มีแขกจากต่างประเทศ โปรดมาเที่ยวญี่ปุ่นอีกครั้ง ขอขอบคุณสำหรับการโพสต์ความคิดเห็นของคุณ

Responded May 09, 2023
Royal Hotel NAGANO
10.0
Exceptional
ENG from Australia
Family with young children
Twin - Smoking
Stayed 1 night in February 2020

Good Hotel ”

Clean & spacious room , friendly and good breakfast . Cheers Eng Teh Australia

Reviewed March 01, 2020

See room deals

Thank you for choosing Royal Hotel NAGANO this time. The hotel is located 2 minutes from the Nagano IC, and there are supermarkets and convenience stores nearby. Our parking lots are free to use. We are always aiming to improve on our services, and we are looking forward to welcoming you again in the future!  Royal Hotel NAGANO

Responded March 02, 2020
Royal Hotel NAGANO
9.6
Exceptional
Tan from Japan
Couple
Twin - Non-Smoking
Stayed 4 nights in February 2023

Exceptional”

outdoor onsen was good and relaxing.

Reviewed March 23, 2023

See room deals

Thank you for choosing Royal Hotel NAGANO this time. Our rooms and public bath (onsen) facilities are both spacious. The guest rooms are 35 square metres, so they can be comfortably used by families as well. The onsen is sourced from the Matsushiro Hot Springs, and has an outdoors rock bath part as well. We are also equipped with a sauna, and you can also enjoy a shampoo bar. Access is perfect if you are coming by car. The hotel is located 2 minutes from the Nagano IC, and there are supermarkets and convenience stores nearby. Our parking lots are free to use. We are always aiming to improve on our services, and we are looking forward to welcoming you again in the future!? Royal Hotel NAGANO

Responded March 23, 2023
Royal Hotel NAGANO
9.2
Exceptional
Katherine from Philippines
Group
Twin - Non-Smoking
Stayed 1 night in January 2020

Royal Hotel Nagano”

Staff were very helpful and courteous. They are always ready to assist us. The hotel was clean and had everything that we need. Although the location was a bit far from Nagano station, the hotel provides free shuttle service.

Reviewed April 12, 2020

See room deals

Thank you for choosing Royal Hotel NAGANO this time. Our rooms and public bath (onsen) facilities are both spacious. The guest rooms are 35 square metres, so they can be comfortably used by families as well. The onsen is sourced from the Matsushiro Hot Springs, and has an outdoors rock bath part as well. We are also equipped with a sauna, and you can also enjoy a shampoo bar. Access is perfect if you are coming by car. The hotel is located 2 minutes from the Nagano IC, and there are supermarkets and convenience stores nearby. Our parking lots are free to use. We are always aiming to improve on our services, and we are looking forward to welcoming you again in the future!  RoyalHotel NAGANO

Responded April 13, 2020
Royal Hotel NAGANO
9.2
Exceptional
Edgar from Philippines
Family with teens
Japanese Style Non-Smoking
Stayed 2 nights in December 2019

Very nice hotel, food are relatively expensive though vs the rest in the area.”

Hot bath is best

Reviewed January 02, 2020

See room deals

Thank you for choosing Royal Hotel NAGANO this time. Our rooms and public bath (onsen) facilities are both spacious. The guest rooms are 35 square metres, so they can be comfortably used by families as well. Access is perfect if you are coming by car. The hotel is located 2 minutes from the Nagano IC, and there are supermarkets and convenience stores nearby. Our parking lots are free to use. We are always aiming to improve on our services, and we are looking forward to welcoming you again in the future! 

Responded January 03, 2020
Royal Hotel NAGANO
5.2
callum from Australia
Couple
Twin - Non-Smoking
Stayed 1 night in December 2019

Above average”

If you don't speak Japanese don't bother going to this hotel, ok yes my bad I'm in their country and it's my opinion, but this hotel does not cater to European people. Other than that I booked the expensive suit and I think it was last updated 30 years ago. On arrival it looked like a regular plush hotel, said to the guy at reception ( this took a while re the English thing) that I'm parked at the front door, he said why and I replied todrop our bags of for our room and to check in then I'll park my car , he laughed and said we don't do any off that you park your car and lug them through the car park . I thought f#k you it's raining. Anyway way over priced for what it is .

Reviewed January 01, 2020

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Thank you for staying at Royal Hotel NAGANO this time. We would like to take this opportunity to apologize for the incidents you faced during your stay, especially regarding the attitude of our front staff. We are also very sorry that the level of English offered in our hotel was not up to global standards during your stay, as we understand that clear communication is the key to providing good service to our customers. Taking your comments and observations into account, we will make sure to train our staff further in order to make sure that such incidents will not happen in the future. Thank you for taking your time to write a review and allow us to use your feedback in order to improve on our services. We hope we can welcome you back in the future! Kind regards, Royal Hotel NAGANO

Responded January 07, 2020
Royal Hotel NAGANO
9.6
Exceptional
Adam from Japan
Group
Japanese Style Non-Smoking
Stayed 1 night in February 2019

Great Place to Relax with Excellent Staff”

This was a great hotel with excellent facilities especially the sauna. The staff was also very friendly and helpful with members who could help us in English. I highly recommend this hotel for those who want to relax near Nagano.

Reviewed February 26, 2019

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7.6
Very good
King from Hong Kong SAR, China
Couple
Standard Twin Room
Stayed 3 nights in April 2019

Very good”

In general, very nice and good for relaxing trip. Only issue is far from Nagano city and the shuttle bus schedules is less.

Reviewed June 04, 2019

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10.0
Exceptional
Shinichi from Japan
Business traveler
Japanese Style Non-Smoking
Stayed 1 night in May 2019

Booked for my friend”

I have a visiting friend and I booked this room for her. She says that staff are very friendly and can speak in English. The hotel is beautiful, especially the view. The onsen is very relaxing. And the breakfast buffet is really delicious. The room is Japanese style with futon. My friend was able to spend an awesome relaxing night.

Reviewed May 21, 2019

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6.0
Somboon from Thailand
Group
Twin - Smoking
Stayed 1 night in October 2017

Good location for car”

Good location for one night stop for Nagano driving tour plan. A bit far from tour spots. Service is OK ( lower than expected)

Reviewed October 25, 2017

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9.2
Exceptional
Diane from Belgium
Couple
Japanese Style Non-Smoking
Stayed 1 night in December 2016

Hotel was very convenient. ”

Breakfast buffet was one of the most delicious ever. Staff is very helpful and kind. Really good! Shuttle bus was practical.

Reviewed December 07, 2016

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6.0
Sean from United States
Solo traveler
Stayed 1 night in April 2016

Served the purpose”

Big hotel with a decent onsen but very old rooms badly need a renovation. The location is also very from from the city centre. A car is a must.

Reviewed April 18, 2016

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8.0
Excellent
jun from Japan
Group
Twin - Smoking
Stayed 1 night in October 2023

期待していたが・・・”

初めて使わせていただきました。 価格相応ですが、朝食ビュッフェは少し期待より良くなかったです。 種類は豊富そうに見えてメインが少ない感じ。 私は肉食はなので余計にそう感じたかな。

Reviewed October 11, 2023

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投稿者 様 この度はロイヤルホテル長野をご利用いただきまして誠にありがとうございます。 朝食ビュッフェに関しましてご期待にそえず申し訳ございませんでした。ご利用いただく全ての皆様にご満足いただくことは難しいと痛感しておりますが、少しでも良かった思い出を残していただけるよう努めてまいります。 また機会がございましたらロイヤルホテル長野をご利用ください。投稿者様のまたのお越しをスタッフ一同心よりお待ち申し上げております。 お忙しい中クチコミのご投稿ありがとうございました。

Responded October 21, 2023
Royal Hotel NAGANO
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