Exterior view, Royal Palm Hotel in Durban
Executive Deluxe King Room - Bed, Royal Palm Hotel in Durban
Food and beverages, Royal Palm Hotel in Durban
Entrance, Royal Palm Hotel in Durban
Kitchen, Royal Palm Hotel in Durban
Lobby, Royal Palm Hotel in Durban
Facilities, Royal Palm Hotel in Durban

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8.4Excellent

5,040 reviews

5,040 reviews

Location 9.2
Cleanliness 8.4
Service 8.3
Value for money 8.3
Facilities 8.2
Room comfort and quality 7.8
See map

9.2Exceptional

Location rating score

Exceptional location
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Barnyard Theatre
120 m
Imax
120 m
Ster Theatres - Gateway Mall
120 m
Gateway Theatre Of Shopping
190 m
Wavepark Gateway
260 m
Popular landmarks
Umgeni River Bird Park
10.0 km
Moses Mabhida Stadium
11.8 km
Big Rush Urban Adrenaline
12.2 km
Mitchell Park Zoo
12.3 km
Suncoast Casino
12.7 km
Closest landmarks
Dr Ajesh (Shaun) Janki, Psychiatrist
230 m
Umhlanga Hospital
260 m
KZN Day Clinic
300 m
Golfers Club
710 m
19th Hole Putting Course
1.1 km

Royal Palm Hotel

6 Palm Boulevard, New Town Centre, Umhlanga, Durban, South Africa, 4320 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Umhlanga part of Durban, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous uShaka Marine World. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Durban

Check-in [24-hour]

Airport transfer

Great Breakfast

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Sauna

Front desk [24-hour]

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money8.3
Distance to city center18.3 Km
Location rating9.2
Nearest airportKing Shaka International Airport (DUR)
Distance to airport13.7 km

Rooms available at Royal Palm Hotel

Very good
Room comfort & quality

7.8

2 Bedroom Penthouse
...
  • Room size: 102 m²/1098 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed...
Enter dates to see prices
Executive Suite Twin
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
2-Bedroom Apartment
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed & 1 double bed
Enter dates to see prices
3 Bedroom Penthouse
...
  • Room size: 155 m²/1668 ft²
  • Balcony/terrace
  • 1 queen bed or 1 double bed...
Enter dates to see prices
Executive Suite King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Family Two-Bedroom Suite
...
  • Room size: 105 m²/1130 ft²
  • Balcony/terrace
  • 1 queen bed & 2 single beds
Enter dates to see prices
Executive Deluxe King Room
...
  • Room size: 51 m²/549 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Executive One Bedroom Suite
...
  • Room size: 63 m²/678 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room - Disability Access
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive Deluxe Twin
...
  • Room size: 51 m²/549 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Royal Palm Hotel provide shuttle service for getting around?

For your ease of travel around the city, Royal Palm Hotel provides None right at your doorstep making it simple for you to get to places conveniently.

Does Royal Palm Hotel offer dry cleaning services?

Yes! Royal Palm Hotel provides dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

Is car parking available at Royal Palm Hotel?

Royal Palm Hotel features car park onsite with charges applied for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What procedures does Royal Palm Hotel take in terms of hygiene, safety, and cleanliness?

Royal Palm Hotel meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with first aid kit, free face masks, and temperature check for guests and staff for additional safety measures and hygiene protocols.

What public parks are in close proximty of Royal Palm Hotel?

While lounging at Royal Palm Hotel, enjoy your morning or evening stroll at nearby park which include Durban View Park and CJ Saunders Park.

What do local travelers think about Royal Palm Hotel?

Verified local travelers that have stayed at this property have given Royal Palm Hotel an average rating of 9.0. You can look up on more detailed customer testimonials, and feedback for this property down in the review section.

What are popular attractions close to Royal Palm Hotel?

Royal Palm Hotel’s location in the Umhlanga neighborhood puts it in close vicinity to famous destinations including Natal Shark Board.

What popular natural sightseeing attractions are in close proximity to Royal Palm Hotel?

Royal Palm Hotel is situated within Umhlanga, which makes it conveniently close to natural sights including Natal Shark Board.

What time is check-in and check-out at Royal Palm Hotel?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.

What is the closest airport to Royal Palm Hotel?

The closest airport to Royal Palm Hotel is King Shaka International Airport, 14.0 km away.

What people love about Royal Palm Hotel

  • 9.6

    Exceptional
    Location

    "Good location not far from the beach and it has well maintained rooms, clean and in excellent condition."

    Siphesihle

    |

    October 20, 2023

  • 10

    Exceptional
    Cleanliness

    "Very clean and tidy."

    Xitlhangu

    |

    August 31, 2023

  • 10

    Exceptional
    Location

    "Best location"

    deepika

    |

    September 8, 2023

Property ranking|Compared to 1,532 Durban properties
Location score
9.2/10
Room comfort score
7.8/10
Value for money score
8.3/10
Room size
39 sqm.
Better than
98
%
of Durban properties
Better than
98
%
of Durban properties
Better than
96
%
of Durban properties
Bigger than
96
%
of Durban properties
More about Royal Palm Hotel

More about Royal Palm Hotel

Royal Palm Hotel

Never miss a single attraction in Durban when staying at Royal Palm Hotel. Getting around in Durban is easy when staying at this hotel, strategically placed right in the heart of the city.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Durban even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Royal Palm Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Rooms at Royal Palm Hotel come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Royal Palm Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's mini golf course, yoga room and bowling alley.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Royal Palm Hotel is the perfect spot to explore Durban's fascinating cultural sights and attractions. Get fanatical about the local sports team at Moses Mabhida Stadium located 11.7 km away, where you can also find team merchandise and memorabilia. Enjoy the simple pleasures of an oceanside getaway, with Golden Mile located 14.0 km away, where you can turn a good day into a great one with a sea view.


Reasons to stay here

Find some of the city's best deals here with rooms 98% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
Ranking higher than 98% of the city's accommodations options, this is a great choice for location.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Breakfast

21 mentions

Housekeeping

13 mentions

Food & Dining

4 mentions

Beach

1 mention

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Bowling alley
  • Fitness center
  • Massage
  • Mini golf course
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Yoga room
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Non-smoking
  • Satellite/cable channels
  • Shower

Food and dining

Breakfast options
  • Full English/Irish
Restaurants on site
THYME@ROYAL PALM
  • Menu: Buffet

Location

6 Palm Boulevard, New Town Centre, Umhlanga, Durban, South Africa, 4320
Exceptional
Location

9.2

Airports
  • King Shaka International Airport (DUR)
    13.7 km
  • Pietermaritzburg Airport (PZB)
    65.5 km
Public transportation
  • Mount Edgecombe Station
    4.1 km
  • Phoenix
    5.6 km
Hospital or clinic
  • Dr Ajesh (Shaun) Janki, Psychiatrist
    230 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    150 m

What's nearby

Popular landmarks
  • Umgeni River Bird Park
    10.0 km
  • Moses Mabhida Stadium
    11.8 km
  • Big Rush Urban Adrenaline
    12.2 km
  • Mitchell Park Zoo
    12.3 km
  • Suncoast Casino
    12.7 km
  • Durban Botanic Gardens
    14.4 km
  • uShaka Wet 'n Wild
    15.9 km
  • uShaka Marine World
    16.1 km
  • The Valley of a 1000 Hills
    30.1 km
Nearby landmarks
  • Barnyard Theatre
    120 m
  • Imax
    120 m
  • Ster Theatres - Gateway Mall
    120 m
  • Gateway Theatre Of Shopping
    190 m
  • Dr Ajesh (Shaun) Janki, Psychiatrist
    230 m
  • Umhlanga Hospital
    260 m
  • Wavepark Gateway
    260 m
  • KZN Day Clinic
    300 m
  • CJ Saunders Park
    310 m
  • Gorimas
    320 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until21:00
  • Check-out from10:00
  • Check-out until10:00
  • Reception open until00:00
Getting around
  • Airport transfer fee350 ZAR
  • Distance from city center18.3 Km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)215 ZAR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 94
  • Room voltage220
  • Year property opened2007
Parking
  • Daily parking fee0 ZAR

Reviews of Royal Palm Hotel from real guests

Provided by verified guests of Agoda
8.4
Location9.2
Cleanliness8.4
Service8.3
Value for money8.3
Facilities8.2
Room comfort and quality7.8
High score for Durban
Rating
9+ Exceptional (258)
8-9 Excellent (79)
7-8 Very Good (81)
6-7 Good (46)
<6 Below Expectation (94)

Show reviews that mention 

Showing 558 verified guest comments
12345
10.0
Exceptional
Sindisiwe from South Africa
Couple
Executive Suite Twin
Stayed 2 nights in February 2023

Real as per pictures”

we arrived early at 12pm we waited in a beautiful waiting àrea fully air-conditioned and fresh. We check in at 1:30 smooth and pleasant staff. the unit was superb ❤️ clean and very up market. Well mannered housekeeping staff. very friendly kitchen staff... I mean location it's a winner right on the doorstep of Gateway mall. Will highly recommended ít

Reviewed February 20, 2023
10.0
Exceptional
Sadhna from South Africa
Solo traveler
Executive Suite King
Stayed 1 night in February 2023

Value for money”

Great location with Gateway shopping center situated directly across from the hotel. The rooms are large and beautiful and clean and the hotel is quiet. The hotel used to have good hairdryers and GHDs but sadly the hairdryers have been downgraded and the GHDs removed from the room. I only stay at Royal Palm hotel

Reviewed February 25, 2023
10.0
Exceptional
Sam from South Africa
Couple
Executive Deluxe King Room
Stayed 1 night in April 2023

Perfect Location”

We really enjoyed our overnight stay here in an exec deluxe suite- bath and shower and large room with balcony. Excellent location just a few feet from gateway meant we did not have to drive for dinner.

Reviewed April 05, 2023

Dear Sam, Many thanks for your time taken and feedback its most appreciated, we are all delighted you enjoyed your stay with us. Wishing you a lovely week ahead - and looking forward to welcoming you back in the near future. Kind regards, Team Royal Palm

Responded April 08, 2023
Royal Palm Hotel
10.0
Exceptional
Saajal from South Africa
Couple
Executive Deluxe King Room
Stayed 1 night in April 2023

Exceptional”

The place was very neat and clean. Staff were amazing and friendly. I would definitely go again

Reviewed April 27, 2023
10.0
Exceptional
Kesh from South Africa
Family with young children
Executive Suite King
Stayed 1 night in June 2022

Best Hotel”

This is by far the best Hotel I stayed in to date.Im and international traveler and having stayed at The Marina Bay Sands the hospitality could not be matched.

Reviewed April 09, 2023
12345
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