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2,618 reviews
2,618 reviews
"Strategic location"
"I definitely love the location and the easiness to reach my favourite places within walking distance."
"The rooms are are in a nice style and spacious."
"Everything good, Great Location, Good Room, Bersih dan bisa balik nginep situ lagi"
"Good location and nice room for 4 persons"
8.4
Location rating score
50 m
260 m
320 m
330 m
350 m
620 m
1.7 km
2.5 km
2.8 km
3.2 km
50 m
290 m
450 m
450 m
470 m
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Riau, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Kids club
Check-in/out [express]
Luggage storage
4 travelers have booked today.
Value for money | 7.2 |
Distance to city center | 2. Km |
Location rating | 8.4 |
Nearest airport | Husein Sastranegara International Airport (BDO) |
Distance to airport | 4.4 km |
What time is check-in and check-out at Serela Riau?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Serela Riau?
Serela Riau is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Serela Riau has a car park that's close to the hotel. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bandung with private transportation, the hotel can arrange car rental for you.
Is breakfast offered at Serela Riau?
Wake up to a great buffet breakfast at Serela Riau. There's an additional charge of 100000 IDR for adults and 80000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Serela Riau?
Serela Riau features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.
Can special events be hosted at Serela Riau?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Serela Riau.
Can business events be hosted at Serela Riau?
On-site venues and convenient event services make Serela Riau an ideal choice for hosting events such as conferences and meetings. The 3 venues can accommodate up to 500 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Serela Riau?
Serela Riau does permit smoking in some areas and is not 100% smoke-free.
What restaurants are nearby Serela Riau?
Restaurants including Karnivor, Nasi Bancakan and Ambrogio Patisserie are popular in Serela Riau’s neighborhood which is known as Riau.
What popular shopping places are close to Serela Riau?
Located in the Riau area, Serela Riau is close to great shopping choices like Heritage The Factory Outlet, Bandung Indah Plaza and Cascade.
What are popular attractions near Serela Riau?
Guests at Serela Riau can easily visit Geology Museum, St Peter's Cathedral and Bank Indonesia Building located in the Riau area.
8.4
"Strategic location"
Fitriana
|
September 27, 2022
7.2
"I definitely love the location and the easiness to reach my favourite places within walking distance."
Purwanto
|
March 21, 2022
7.6
"The rooms are are in a nice style and spacious."
Thorsten
|
November 30, 2019
Serela Riau
Get the most from an urban escape in Bandung when you book a room at Serela Riau. Located right in the city center, Serela Riau saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring Bandung even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Serela Riau thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.
Dining and things to do
Every day at Serela Riau begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms and bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage and spa.
Around the property
Serela Riau is the perfect spot to explore Bandung's fascinating cultural sights and attractions. Never forget your time in Bandung with a special gift or trinket from Rumah Mode Factory Outlet just 3.4 km away. Acquire some cultural knowledge with a day at Geology Museum located 610 m away, where you can see famous works by local artists.
Reasons to stay here
Find some of the city's best deals here with rooms 85% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 93% of accommodations in the city.
6.5
Breakfast
130 mentions
Housekeeping
98 mentions
Internet
37 mentions
Food & Dining
33 mentions
8.4
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Stars performs is honestly perform this hotel service”
10000 percent recommended staying at this hotel.. no description needed. You must stays at this hotel while in Bandung
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Exceptional”
Its good hotel but unfortunately they didnt have a big space for car parking🥲 overall they are good
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2nd time stayed here”
I am very honest to say that i have no issue to stayed here . I just need to share some input to management to improved variety on Breakfast food selection and add on power cable in room .
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great place to stay nearby to local shopping outlet and restaurant s”
The cons only on breakfast menu all the same day to day and bathroom amineties which need to be improved, the rooms it's ok for deluxe but not for smart room which requires repair as it was look owner never had inspect the bathroom u can find in naked eyes the cleaners not doing they job and simply by spray water and mop it..
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Good hotel”
Kamar nya oke..bersih..lokasi strategis
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Very Worth ”
everything good, Great Location, Good Room, Bersih dan bisa balik nginep situ lagi
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Smart Room”
spacious room but don't have a freezer.. any good !! strategic location
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Exceptional”
please make sure the room not smelly like smoke.
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Excellent”
Good location, nice rooms & breakfast but no iron in this hotel, better bring own iron, not enough towel - got only 3 towel for 4 person, pay for 4 person. Everyday have to call housekeeping / receptionist request for towel (2 x 3 times call ).
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Good Value”
I enjoy my time stay at this hotel
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Excellent”
Room is clean & comfortable bed. Buffet breakfast is good and tasty. Facilities - please consider to provide iron in the room or at least a general ironing room at each floor.
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Strategic location”
Near to shopping area
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Istimewa”
So far so good
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Nice staff, valuable for the money, nice but a little outworn and smelly rooms”
The staff is very polite and helpfull. The rooms are are in a nice style and spacious. But they need some renovations as they are a but outworn and smelly. The toilet was not clean and the seat was loose. The shower drain was clogged. Free water and instant coffee but no fridge in the room. But generally ok for the low price.
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Good Location”
Good location and nice room for 4 persons
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Cheap and gets the job done”
We had a tournament to attend so didn't come for luxury, just a place to sleep and get out. This hotel got the job done for a very cheap price. If you do stay here, MAKE SURE you get the room with the window. We had some friends stay at the cheaper rooms with no windows and they had to lose their payment and move because it was so stuffy and unbearable that they couldn't get a good rest.
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nice location”
very strategic location, walking distance to many cafes, culinary spot, and factory outlet staff very helpful, hotel a bit quaint, but it is okay compared to its price and prime location
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My 2nd time”
Last Sunday was my second time to stay over in Serela.. No much complain because it is good rate for good location. One thing that I concern is the below part of the matrass was broke so a little bit uncomfortable to sleep on it.. Thank you...
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great location”
i choose this location due to its location. other than that, this property needs renovation and renew some building parts.
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Very good”
the hotel needs major upgrade, originally we booked 2 connecting rooms, non smoking floor, but when we checked in, smelt of cigarettes inside the room, the toilet was dirty, and gecko inside the rooms. So they moved us to duplex room, a bit better but the safe not working despite we have asked them to fix it, but nobody came to fix it. I guess the staffs there knew that nothing could be done since the hotel is vey old and many thing to replace, suggestion, please change the towel, seems like doormat, very yellowish, feel not comfortable using their towel.
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Warmest Greetings from Serela Riau Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Serela Riau Bandung Hotel in the near future. Best Regards Rezha A Rahmawan Hotel Manager