Exterior view, Shangri-La The Shard, London in London
Facilities, Shangri-La The Shard, London in London
Shangri-La The Shard, London
View, Shangri-La The Shard, London in London
Swimming pool, Shangri-La The Shard, London in London
Shangri-La The Shard, London
Facilities, Shangri-La The Shard, London in London

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9.1Exceptional

315 reviews

315 reviews

Room comfort and quality 9.7
Cleanliness 9.6
Facilities 9.4
Location 9.4
Service 9.3
Value for money 8.3
See map

9.4Exceptional

Location rating score

Exceptional location - 90 meters from city center
Popular landmarks
Tower Bridge
1.1 km
Tower of London
1.3 km
London Eye
2.2 km
Big Ben
2.5 km
National Gallery
3.0 km
Closest landmarks
Colab Factory
160 m
Guy Street Park
290 m
Balin House car park
320 m
Cave Cru Classe
330 m
Snowsfields car park
330 m

Shangri-La The Shard, London

31 St Thomas Street, London, Waterloo and Southwark, London, United Kingdom, SE19QU - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Waterloo and Southwark part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

450 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money8.3
Distance to city center10.2 km
Location rating9.4
Nearest airportLondon City Airport (LCY)
Distance to airport9.5 km

Rooms available at Shangri-La The Shard, London

Exceptional
Room comfort & quality

9.7

Premier City View Room - 2 Twins
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier City View Room - 1 King
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Deluxe City View Room - 1 King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Iconic City View Room - 1 King
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
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Premier Shard Suite
...
  • Room size: 65 m²/700 ft²
  • Outdoor view
  • 1 king bed or 1 super king ...
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Iconic Shard Suite
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 king bed or 1 super king ...
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Superior Shard Room - 1 King
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
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Premier Shard Room King
...
  • Room size: 47 m²/506 ft²
  • Outdoor view
  • 1 king bed
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Shangri-La Suite
...
  • Room size: 188 m²/2024 ft²
  • Shower
  • 1 king bed
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Superior Shard Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

Does Shangri-La The Shard, London have bars on the premises?

Experience your holiday vacation the perfect way with a beverage in your hand at Shangri-La The Shard, London's bar accessible right in front of your doorstep for whenever you need a drink or two.

Does Shangri-La The Shard, London offer dry cleaning services?

Yes! Shangri-La The Shard, London offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What points of interest are close by Shangri-La The Shard, London that are in walking range?

While staying at Shangri-La The Shard, London, begin your holiday break by visiting the closest attractions that are within close proximity to the property which include Colab Factory, Guy Street Park, and Cave Cru Classe.

How many rooms does Shangri-La The Shard, London have?

Shangri-La The Shard, London has a total of 202 rooms.

What payment cards are accepted at Shangri-La The Shard, London?

Shangri-La The Shard, London accepts up to 4, with payment card options such as MasterCard, American Express, and Visa.

What is the average rating that verified Solo travelers' have given to Shangri-La The Shard, London?

Verified solo travelers that have stayed at this property have given Shangri-La The Shard, London an average rating of 8.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Shangri-La The Shard, London?

Verified couple travelers that have stayed at this property have given Shangri-La The Shard, London an average rating of 9.2. You can look up on more detailed customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with young children have given to Shangri-La The Shard, London?

Past families with young children that have stayed at this property have given Shangri-La The Shard, London an average rating of 9.0. You can look up more specific customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Shangri-La The Shard, London?

The nearest train, metro, or bus station is Norbury Train Station, 10040.58 m away from Shangri-La The Shard, London.

What people love about Shangri-La The Shard, London

  • 10

    Exceptional

    "Will definitely be returning"

    jonathan

    |

    November 17, 2019

  • 10

    Exceptional
    Staff 

    "World class food Very helpful staff The cleaners are SO good and ordered our belongings beside the bed and in the bathroom."

    jonathan

    |

    November 17, 2019

More about Shangri-La The Shard, London

More about Shangri-La The Shard, London

Shangri-La The Shard, London

Shangri-La The Shard, London is the perfect place to experience London and its surroundings. From here, guests can enjoy easy access to all the landmarks this lively city has to offer. The true local flavors and culture of London are yours with a stay at Shangri-La The Shard, London, located just 2.2 km from the famous London Eye.
Take advantage of a wealth of unrivaled services and amenities at Shangri-La The Shard, London. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of London can be assisted with taxi and car hire services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Shangri-La The Shard, London. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.


Dining and things to do

Wake up with no worries at Shangri-La The Shard, London, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Shangri-La The Shard, London. Warm up at the end of the day with a visit to the massage and spa. The many offerings at Shangri-La The Shard, London ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

Venture outside Shangri-La The Shard, London and explore London during your stay. Spend a day and acquire some cultural knowledge at The British Museum located 3.5 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Tower of London located 1.2 km away, among the most sought-after photographs for anyone visiting London.

Show less

Amenities and facilities

Exceptional
Facilities

9.4

Most talked about facilities

View

14 mentions

Breakfast

11 mentions

Swimming Pool

5 mentions

Food & Dining

3 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Italian
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Massage
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Ting
  • Cuisine: Asian, European
  • Menu: Buffet

Location

31 St Thomas Street, London, Waterloo and Southwark, London, United Kingdom, SE19QU
Exceptional
Location

9.4

Airports
  • London City Airport (LCY)
    9.5 km
  • Gatwick Airport (LGW)
    39.0 km
Public transportation
  • Borough Tube Station
    450 m
  • London Bridge Railway Station
    660 m
Hospital or clinic
  • Bermondsey & Landowne Medical Mission
    390 m
Shopping
  • Camden Market
    6.2 km
Convenience store
  • WHSmith
    980 m 8 min drive
Cash withdrawal
  • ATM
    100 m 1 min walk

What's nearby

Popular landmarks
  • Tower Bridge
    1.1 km
  • Tower of London
    1.3 km
  • London Eye
    2.2 km
  • Big Ben
    2.5 km
  • National Gallery
    3.0 km
  • The British Museum
    3.5 km
  • Buckingham Palace
    3.7 km
  • Madame Tussauds London
    5.3 km
  • V&A - Victoria and Albert Museum
    5.8 km
  • Natural History Museum
    6.1 km
Nearby landmarks
  • Colab Factory
    160 m
  • Guy Street Park
    290 m
  • Balin House car park
    320 m
  • Cave Cru Classe
    330 m
  • Snowsfields car park
    330 m
  • Bermondsey & Landowne Medical Mission
    390 m
  • Dickens Square
    420 m
  • Cockfighter of Bermondsey
    440 m
  • etc.venues Prospero House
    440 m
  • White Cube
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center10.2 km
  • Travel time to airport (minutes)35
The property
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 202
  • Year property opened2014
  • Most recent renovation2014

Reviews of Shangri-La The Shard, London from real guests

Provided by verified guests of Agoda
9.1
Exceptional
Room comfort and quality9.7
Cleanliness9.6
Facilities9.4
Location9.4
Service9.3
Value for money8.3
High score for London
Rating
9+ Exceptional (133)
8-9 Excellent (26)
7-8 Very Good (11)
6-7 Good (6)
<6 Below Expectation (8)

Show reviews that mention 

Showing 184 verified guest comments
12345
9.2
Exceptional
Mark from United Kingdom
Couple
Stayed 2 nights in June 2018

Amazing experience ”

We visited the Shard , Shangri La Hotel for a 2 night break to watch the trooping the colour to celebrate our 50th ! All I can say from the moment we arrived to when we left it was an amazing experience, we stayed in a deluxe city view room overlooking London Bridge you could see St Paul, London Eye, Buckingham Palace, Tower of London and wonderful views of the city and Thames and a short stroll to the famous Borough Market for a spot of street food lunch ! Staff were excellent and very attentive, food in the TING restaurant was absolutely delicious, a dip in the skypool is a must ... I can’t fault the stay apart from not long enough 😀! Thanks to Shangari La for your excellent facilities and service , we will return one day for sure Mark and Julie from Nottingham

Reviewed June 11, 2018
10.0
Exceptional
Simon from United Kingdom
Couple
Stayed 1 night in April 2018

A must stay”

From the moment you arrive at the Shangri-La Hotel you are treated like royalty, while you check in you are given a glass of champagne. The reception staff are very friendly and professional. Check in time is 3 o'clock but we arrived at 11.30 am and our room was ready for us so we didn't have to wait around, which was fantastic! The room you can not fault at all it is perfect, big comfortable bed big tv, coffee machine, it has everything you would need for a nice stay. The bathroom was massive with a big double shower and a bath tub in the middle of the room facing the amazing view over London. We didn't eat at either restaurant as we had other plans but the menu looked amazing, we did go up to the 54th floor where there is a bar again with amazing views over the city. The bar has an extensive drinks and cocktail menu, the only slightly negative think i would say is that some of the cocktails are quite expensive. I personally didn't mind paying the prices as it was a special occasion.

Reviewed April 04, 2018
10.0
Exceptional
Pauline from United Kingdom
Couple
Stayed 1 night in January 2016

Best Birthday stay ever”

We praised everything about this hotel. Every aspect of our stay far outweighed our expectations, and they were pretty high given the cost.

We only stayed at The Shard for one night as part of my 65th birthday and retirement celebration. From the moment we entered the room it was breath-taking. The view (41st floor) was truly amazing, even when it was raining in the morning. Dinner in the restaurant was of Masterchef standard i.e. exquisite. The staff made us feel like royalty. They were courteous respectful and cheerful from front of house staff through to housekeepers and waiters. Nothing was too much trouble for them. The room itself was wonderful with every conceivable modern convenience and service. There was even cable internet for those without Wi Fi. We would surely recommend the Shard to anyone thinking of staying at a truly five star hotel in London.

Reviewed January 15, 2016
9.0
Exceptional
James from United Kingdom
Couple
Stayed 2 nights in May 2015

Fantastic views and great bar staff.”

Room quality, views, and the sky bar (gong)

Our stay was at first what I would consider average for such a high class hotel of this standard due to a couple of issues encountered, however the staff were amazing at dealing with our complaints and they were quickly remedied making our stay what you would expect. The staff in the gong bar (sky bar) on the 52nd floor were truly amazing and made our nights in their amazing. Great views, lovely cocktails, lovely welcoming atmosphere and staff. Definitely would recommend a stay, only if you're going to use the facilities and experience the "shard" if you just want a room with a view I suggest visiting the bar one evening (as its open to the public), experience the views and stay else where because you are most definitely paying a huge premium for the "shard" experience and you can get the same room standards elsewhere in the city for less cost.

Reviewed May 26, 2015
10.0
Exceptional
Christian from Taiwan
Couple
Stayed 2 nights in September 2016

I'll definitely come back with staying here! They got the best view and concierge service in London.”

I've staying here for two nights, everything was perfect. The concierge is very kind and professional. They help me on suggesting the best restaurants not only dinner and lunch but also afternoon tea and even if you are looking for fish and chips. They also book the tickets of the London eye and Westminster Abbey for me , that make my trip efficiently accomplished. The hotel from level 34 to 52 of course you'll got the best view of city. The view of my room was perfect. I can see London eye and Big Ben even from my bathtub. I really recommend to stay at Shangrila at the shard.

Reviewed October 04, 2016
12345
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