This property is in high demand!
4 travelers have booked today.
USD
Book Shangri-La Jakarta
Removed from saved list
8.9
Excellent
1,934 reviews
1,934 reviews
"Rooms are clean, staffs are great, many facilities for children."
"Clean room, nice breakfast and pool."
"The location is great"
"Great hotel, very strategic location, city center nearby, great room and very clean."
"Big room, complete facilities, nice staffs"
8.8
Excellent
Location rating score
Shangri-La Jakarta
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Sudirman, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Sparkling clean
310 meters to public transportation
Check-in [24-hour]
Airport transfer
Excellent breakfast
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Front desk [24-hour]
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Hot tub
Fitness center
Check-in/out [express]
Luggage storage
4 travelers have booked today.
Value for money | 8.4 |
Location rating | 8.8 |
Nearest airport | Halim Perdanakusuma International Airport (HLP) |
Distance to airport | 10.2 km |
What types of entertainment are available at Shangri-La Jakarta?
Shangri-La Jakarta features water park while you remain at this property, providing visitors with entertainment value all throughout your holiday here.
Are there ATM on-site at Shangri-La Jakarta?
Yes! The benefits of staying at Shangri-La Jakarta include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.
What bars are in close proximty of Shangri-La Jakarta?
While lodging at Shangri-La Jakarta, enjoy your evening or night out at BB's Bar, Blowfish Bar, and Paprika Wine Bar to make the most out of your nightlife.
What public parks are within range of Shangri-La Jakarta?
While residing at Shangri-La Jakarta, indulge in your morning or evening stroll at nearby park which include Taman Danau Singkarak RW 03, Amusement Park, and Menteng Park.
In which languages can Shangri-La Jakarta's employees communicate?
Shangri-La Jakarta can speak in 4 languages and supports popular languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What do past guests love most about Shangri-La Jakarta?
Past guests that stayed at Shangri-La Jakarta have given this property a rating of 9.17 for its excellent cleanliness as the primary highlight for their stay.
What is the average rating that verified Business travelers' have given to Shangri-La Jakarta?
Past business travelers that have stayed at this property have given Shangri-La Jakarta an average rating of 8.7. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Couples' have given to Shangri-La Jakarta?
Verified couple travelers that have stayed at this property have given Shangri-La Jakarta an average rating of 9.0. You can look up on more in depth customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the closest train, metro, or bus station to Shangri-La Jakarta?
The closest train, metro, or bus station is Pulo Gadung Terminal Bus Station, 10115.02 m away from Shangri-La Jakarta.
What popular shopping destinations are close by Shangri-La Jakarta?
Shopping options in Shangri-La Jakarta’s Sudirman neighborhood include Grand Indonesia Mall.
What time is check-in and check-out at Shangri-La Jakarta?
Check-in is from 02:00 PM, and check-out is until 02:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.
8
"Rooms are clean, staffs are great, many facilities for children."
Yoseph
|
August 24, 2023
9.6
"Clean room, nice breakfast and pool."
Karina
|
October 30, 2021
10
"The location is great"
Rizky
|
May 28, 2023
Experience Luxury and Convenience at Shangri-La Jakarta's 5-Star Facilities
Indulge in a luxurious stay at Shangri-La Jakarta, a 5-star hotel located in the heart of Jakarta, Indonesia. With a wide range of facilities to cater to your every need, this hotel offers 24-hour room service, laundry service, safety deposit boxes, and a concierge to ensure a comfortable stay. Take advantage of the hotel's airport transfer, tours, and taxi service to explore the city with ease. Enjoy a delicious meal at the hotel's restaurant, coffee shop, or poolside bar. Unwind and pamper yourself at the salon, spa, sauna, steamroom, hot tub, fitness center, or outdoor pool. Stay connected with free Wi-Fi in all rooms and public areas. Other amenities include a nightclub, shops, bar, designated smoking area, and car park free of charge. Start your day with a delicious breakfast buffet or continental breakfast. With express check-in/check-out, car hire, luggage storage, daily housekeeping, and ticket service, Shangri-La Jakarta offers the perfect blend of luxury and convenience for your stay in Jakarta.
Room Types at Shangri-La Jakarta
Shangri-La Jakarta offers a variety of luxurious room types to suit every traveler's needs. Guests can choose from the spacious Deluxe Room King, which features a comfortable king-sized bed and covers an area of 43 square meters. Alternatively, the Deluxe Room Twin offers two single beds in the same area. For those seeking a more lavish experience, the Executive Suite provides 68 square meters of space with a king-sized bed. The Horizon Club King and Horizon Club Twin offer 45 square meters of space each, with either a king-sized bed or two single beds. Finally, the One-Bedroom Suite is the ultimate indulgence, with 88 square meters of space and a king-sized bed to ensure a restful night's sleep.
Happy Kids and Great Facilities
Shangri-La Jakarta is a great choice for families with kids, as seen in the positive customer reviews. The hotel's big pool and waterpark provide endless entertainment for kids, and the staff are always friendly and helpful. The delicious breakfast and clean rooms add to the overall positive experience. The hotel's great ambience and facilities, including the amazing pool, make it an enjoyable place to stay. Guests rave about the buffet breakfast and the quality of the food. Overall, Shangri-La Jakarta is a great hotel with amazing facilities that will leave both kids and adults happy and satisfied.
Experience Unmatched Comfort and Hospitality at Shangri-La Jakarta
Shangri-La Jakarta is a hotel that has won the hearts of its customers with its exceptional service and top-notch facilities. With an overall rating of 8.9, this hotel has earned high marks in every category, including facilities, cleanliness, and staff performance. Guests have commended the hotel's staff for their friendly and attentive service, and have praised the hotel's location for its convenience. The food and dining options at Shangri-La Jakarta have also received high praise, with an 8.6 rating. Guests have described the hotel as a luxurious and comfortable haven, with an 8.7 rating for comfort. With all these factors combined, Shangri-La Jakarta offers an unforgettable experience that is worth every penny, earning an 8.4 rating for value. Book your stay at Shangri-La Jakarta and experience unmatched comfort and hospitality.
9.1
Breakfast
48 mentions
Swimming Pool
41 mentions
Food & Dining
33 mentions
Housekeeping
32 mentions
8.8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Back to search results
Back to room choices
|Dismiss
310 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Hot tub
Have a great outstanding experience during pur stay”
Shangrila Hotel surely is a 5 star hotel. Though the hotel it self have been around for quite sometimes, it is aging very well, and im sure it went through a couple of renovations. it is indeed classic and luxurious in the same time. Swimming pool is massive with a kids section with slides and else. In addition the service is WOW, staff is very friendly and helpful, I’ve stay with the horizon lounge included in my package. You can access the lounge anytime to enjoy your time during your stay with very nice and alot of variety of beverages. And your kid can enjoy a popcorn in the swimming pool area. We surely have a great time during our stay.
See room deals
Dear Chrisman, Thank you for sharing your review. I am glad to know that our swimming pool, kids aqua playground, colleagues and overall services have made your stay an excellent one. My team and I look forward to welcoming you back on your next visit. With Best Regards, Markus Christ General Manager
The best staycation experience”
I had a very pleasant staycation experience during the Eid holiday. The room always clean, the healthy protocol makes me feel safe, the staff is helpful and friendly from receptionist - housekeeping - lobby lounge staff - SATOO staff - service center - in-room dining is very friendly. Always a pleasant experience. Thanks for letting me had a late checkout.
See room deals
Dear Nadia, Thank you for sharing your review. The health and safety of our colleagues and guests are of utmost priority. We have implemented severe operational protocols with following to Shangri-La Cares commitment to ensure guests have complete confidence and peace of mind during their stay. I am glad to know that our health protocol, room cleanliness, and colleagues’ services have made your stay during Eid holiday a pleasant one. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
Very satisfied ”
We are very pleased with the friendly workers there, especially with the workers @Satoo. They are very friendly and helpful. The pool also great. My kids had a wonderful time at the pool. Chef Risky is a great chef. He gave my son a very good motivation to pursue dream and Mbak Emma is a great server. Everytime we went to Satoo, she always served us wonderfully and with a great attitude. Pak Julian and Pak Adit are also great servers. We will come back. -Yellen & Jonathan Mays
See room deals
Dear Jonathan, Thank you for sharing this kind review and I am proud to know that our swimming pool and colleagues at SATOO have presented an excellent service which clearly made a positive impression on you. We appreciate your recognition to Rizky, Emma, Julian and Adit, I am sure they will be proud to read your compliment. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
celebrate new year eve's at Shangrila”
We booked 2 rooms from 30th dec - 02nd Jan to celebrate new year 2021 at Shangrila Although the hotel is quite old , but what I like most about this hotel is the service!! I give 2 thumbs up for the service. Everyone is so helpful and the hotel is very generous in providing you such extra towels, extra mineral water. Breakfast menu is not so great but I do not mind at all since the service is great.
See room deals
Dear Yenty, Thank you for sharing your review. I am glad to know that our overall services and facilities have made your stay a pleasant one. However, please accept my sincere apology if our breakfast menu did not meet your expectation. We always strive to maintain our quality and your feedback is surely valuable for our improvement. Rest assured that we will share them with related departments for consideration and further actions. I hope we would have the chance to welcoming you back in the future. With Best Regards, Markus Christ General Manager
Pricey but worthy”
We booked an executive suite last Friday for one night in this hotel. We were 4, 3 adults and 1 kid. Room was big and comfy and the staff was very hospitable and you can easily approach them if you need anything. Since we were in exec suite, we were entitled in the horizon club. Free snacks and drinks is available in the 23rd floor. Breakfast choices in satoo restaurant is good enough since this pandemic is causing a lot of distancing. Overall, this hotel and our stay was a blast. Facilities are available for kids and the family. Pool is clean, activities for kids are also prepared until 17:00. Extra bed was also provided since we requested it and it's free. Highly recommended hotel in the area.
See room deals
Dear Jerry, Thank you for sharing your review. I am very pleased to know that our overall facilities and services have made your stay a pleasant one. We look forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
Best hotel for family with young kids”
The pool is magnificent. There’s water playground, free floaters, and free popcorn! That’s the best part that my son likes xD Food is always delightful! This hotel is never failed us. Been here couple of times. Highly recommended!
See room deals
Dear Foni, Thank you for sharing your review. I am glad to know that our swimming pool, kids aqua playground, and food quality have made your stay a memorable one. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
10 out of 10”
Why? The list is too long to mention. It starts with the hospitality of the staff; security, front desk, Horizon Club's and Satoo's crew. Rooms were clean, and food was so good.
See room deals
Dear Irwandi, Thank you for sharing your kind review. I am glad to know that our colleagues, room cleanliness and food quality have made your stay an excellent one. I look forward to welcoming you back on your next visit. With Best Regards, Markus Christ
Exceptional”
Stay 2 nights in the horizon club room for business. A bit old room, but very clean and comfortable. The health protocol conducted efficiently and the staff in the club lounge were excellent!
See room deals
Dear Bambang, Thank you for sharing your review. I am glad to know that our room, health protocol and our colleagues have made your stay a pleasant one. I am looking forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
Great staycation experience”
Since i eat Satoo, i willing to stay at the hotel. And finally, i fullfil the will. Very nice and comfy hotel. Many facilities they had for my kids. My parents also like so much the views, the scenery, they taken many photos coz this hotel have many spots.
See room deals
Outstanding hotel and truly a five star ”
This is one of the best hotels I’ve stayed at in Jakarta. It has a great ambience and the staff are so professional and helpful. The facilities are excellent as are the choice of restaurants within the hotel. Club Horizon was simply brilliant and well worth the upgrade.
See room deals
everything are excellent! ”
from the arrival time, and they are fair enough to give us complimentary because of the lateness preparation of our room. overall they accommodate us very well. thank you!
See room deals
Dear Lucy, Thank you for sharing your review. I am glad to know that our service has made your stay a pleasant one. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
Always love to stay in Shangri-La”
Been stay few times in Shangri-La Jakarta. It always felt pleasure and great with the experience. Room bit old but still clean and spacious. Great buffet in Satoo and great pool. Sometimes the pool bit crowded especially on weekend.
See room deals
Enjoyable stay”
Cool pool for kids, hard to find in Jakarta! Like the balcony in my room. Staff and cleanliness are great.
See room deals
Dear Bobby, Thank you for sharing your review. I am glad to know that our swimming pool, balcony, colleagues and hotel cleanliness have made your stay a pleasant one. I am looking forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
Good for staycation”
My kids happy to stay here, big pool and waterpark, breakfast delicious , clean
See room deals
Dear yenny, Thank you for sharing your review. I am glad to know that our overall facilities, food quality, and cleanliness have made your stay a pleasant one. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
Excellent stay with my children”
My family were having a good time staying in Shangri-la. The room is nice and clean. The food is delicious, breakfast got so many varieties. And the best are the pool and kids water play outdoor, my children are very excited with it. Definitely we will come back.
See room deals
Dear Andries, Thank you for sharing your review. I am glad to know that our room, food quality, swimming pool and aqua playground have made your stay a pleasant one. I am looking forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
Great hotel for family”
We have fun enjoying stay, got complimentary extra bed as the twin bed is not available so we can sleep more conform ,good service and delicious breakfast , our kids have fun on the swimming pool
See room deals
Dear Heroniko, Thank you for sharing your review. I am glad to know that our hotel facilities and services have made your stay a pleasant one. I am looking forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
The perfect Family hotel in the city”
Its an oasis in the middle of the hustle and bustle that is Jakarta. You dont feel like you are in Jakarta when we stepped into Shangrila
See room deals
Dear Joyce, Thank you for sharing your review. I am glad our overall service and facilities have made your stay an excellent one. I look forward to welcoming you back on your next visit. With Best Regards, Markus Christ General Manager
Old hotel with everlasting cozyness”
Great hotel, very strategic location, city center nearby, great room and very clean.
See room deals
Dear Omar, Thank you for sharing your review. I am glad to know that our overall service, facilities and cleanliness have made your stay a memorable one. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
Exceptional”
a very nice hotel for kids. they have a water playground which my kids loved so much.
See room deals
Excellent all in one!”
Best hotel for staying over, such a little vacay for little one, definitely will come back again anytime soon! Thank you for the hospitality 👍🏻
See room deals