Shangri-La Jakarta
See the best of Jakarta with a stay at Shangri-La Jakarta, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
Shangri-La Jakarta offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Jakarta.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Shangri-La Jakarta is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Shangri-La Jakarta include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Shangri-La Jakarta. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar and nightclub can be as fun as a night out with your travel companions.
Shangri-La Jakarta offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Water sports are incredibly convenient with water park provided by Shangri-La Jakarta. Have some easy fun without traveling far, while playing tennis court at Shangri-La Jakarta. Pick up something memorable for yourself or those waiting for you back at home, at the shops.
Around the property
Shangri-La Jakarta provides an excellent base for exploring the sights of Jakarta in-depth. The best way to remember your time in Jakarta is with a nice gift at Grand Indonesia Mall located about 890 m away.
Reasons to stay here
Guests who stayed here rated the facilities above 97% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Jakarta.
Have a great outstanding experience during pur stay”
Shangrila Hotel surely is a 5 star hotel. Though the hotel it self have been around for quite sometimes, it is aging very well, and im sure it went through a couple of renovations. it is indeed classic and luxurious in the same time. Swimming pool is massive with a kids section with slides and else. In addition the service is WOW, staff is very friendly and helpful, I’ve stay with the horizon lounge included in my package. You can access the lounge anytime to enjoy your time during your stay with very nice and alot of variety of beverages. And your kid can enjoy a popcorn in the swimming pool area. We surely have a great time during our stay.
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Dear Chrisman, Thank you for sharing your review. I am glad to know that our swimming pool, kids aqua playground, colleagues and overall services have made your stay an excellent one. My team and I look forward to welcoming you back on your next visit. With Best Regards, Markus Christ General Manager
Very satisfied ”
We are very pleased with the friendly workers there, especially with the workers @Satoo. They are very friendly and helpful. The pool also great. My kids had a wonderful time at the pool. Chef Risky is a great chef. He gave my son a very good motivation to pursue dream and Mbak Emma is a great server. Everytime we went to Satoo, she always served us wonderfully and with a great attitude. Pak Julian and Pak Adit are also great servers. We will come back. -Yellen & Jonathan Mays
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Dear Jonathan, Thank you for sharing this kind review and I am proud to know that our swimming pool and colleagues at SATOO have presented an excellent service which clearly made a positive impression on you. We appreciate your recognition to Rizky, Emma, Julian and Adit, I am sure they will be proud to read your compliment. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
The best staycation experience”
I had a very pleasant staycation experience during the Eid holiday. The room always clean, the healthy protocol makes me feel safe, the staff is helpful and friendly from receptionist - housekeeping - lobby lounge staff - SATOO staff - service center - in-room dining is very friendly. Always a pleasant experience. Thanks for letting me had a late checkout.
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Dear Nadia, Thank you for sharing your review. The health and safety of our colleagues and guests are of utmost priority. We have implemented severe operational protocols with following to Shangri-La Cares commitment to ensure guests have complete confidence and peace of mind during their stay. I am glad to know that our health protocol, room cleanliness, and colleagues’ services have made your stay during Eid holiday a pleasant one. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
Wonderful Hotel”
We really enjoyed our stay at Shangri-La. Check in is fast, very friendly Hotel staffs. We had not had a chance to try out the facilities in the Hotel. Breakfast was amazing, delicious foods! We had lunch as well as dinner at Jia, our favorite restaurant, highly recommended! Very delicious foods and we love the staffs there too :) All and all, we will definitely be back here. Thank you.
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Very nice and comfy staycation”
We chose this hotel because this is one of recommended child friendly hotel. My kids was very satisfied playing in the water park and playground. Though one of my kid had accident during her time playing in water park (and I was panic), but the staffs was very helpful and bring my kid to the clinic. The food also very delicious. Will surely bring my family back to Shangri La
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celebrate new year eve's at Shangrila”
We booked 2 rooms from 30th dec - 02nd Jan to celebrate new year 2021 at Shangrila Although the hotel is quite old , but what I like most about this hotel is the service!! I give 2 thumbs up for the service. Everyone is so helpful and the hotel is very generous in providing you such extra towels, extra mineral water. Breakfast menu is not so great but I do not mind at all since the service is great.
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Dear Yenty, Thank you for sharing your review. I am glad to know that our overall services and facilities have made your stay a pleasant one. However, please accept my sincere apology if our breakfast menu did not meet your expectation. We always strive to maintain our quality and your feedback is surely valuable for our improvement. Rest assured that we will share them with related departments for consideration and further actions. I hope we would have the chance to welcoming you back in the future. With Best Regards, Markus Christ General Manager
Pricey but worthy”
We booked an executive suite last Friday for one night in this hotel. We were 4, 3 adults and 1 kid. Room was big and comfy and the staff was very hospitable and you can easily approach them if you need anything. Since we were in exec suite, we were entitled in the horizon club. Free snacks and drinks is available in the 23rd floor. Breakfast choices in satoo restaurant is good enough since this pandemic is causing a lot of distancing. Overall, this hotel and our stay was a blast. Facilities are available for kids and the family. Pool is clean, activities for kids are also prepared until 17:00. Extra bed was also provided since we requested it and it's free. Highly recommended hotel in the area.
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Dear Jerry, Thank you for sharing your review. I am very pleased to know that our overall facilities and services have made your stay a pleasant one. We look forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
friendly staff and very good accomodation”
i usually come to Shangri-La for lunch at SATOO, but then me and my family interested in doing staycation here. first impression, the room is clean, smell good, and the staff is very friendly to welcome us.
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Outstanding hotel and truly a five star ”
This is one of the best hotels I’ve stayed at in Jakarta. It has a great ambience and the staff are so professional and helpful. The facilities are excellent as are the choice of restaurants within the hotel. Club Horizon was simply brilliant and well worth the upgrade.
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Exceptional”
Stay 2 nights in the horizon club room for business. A bit old room, but very clean and comfortable. The health protocol conducted efficiently and the staff in the club lounge were excellent!
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Dear Bambang, Thank you for sharing your review. I am glad to know that our room, health protocol and our colleagues have made your stay a pleasant one. I am looking forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
10 out of 10”
Why? The list is too long to mention. It starts with the hospitality of the staff; security, front desk, Horizon Club's and Satoo's crew. Rooms were clean, and food was so good.
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Dear Irwandi, Thank you for sharing your kind review. I am glad to know that our colleagues, room cleanliness and food quality have made your stay an excellent one. I look forward to welcoming you back on your next visit. With Best Regards, Markus Christ
Excellent hotel with great servic”
Had a staycation at Shangri-la to celebrate my husband birthday. Excellent service, especially Mr Raja at the front office desk, very helpful and friendly. Great playpark poll kids would love it. Thank you Shangri-la for the hospitality, and also for the birthday amenities !
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Best hotel for family with young kids”
The pool is magnificent. There’s water playground, free floaters, and free popcorn! That’s the best part that my son likes xD Food is always delightful! This hotel is never failed us. Been here couple of times. Highly recommended!
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Dear Foni, Thank you for sharing your review. I am glad to know that our swimming pool, kids aqua playground, and food quality have made your stay a memorable one. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
Great staycation experience”
Since i eat Satoo, i willing to stay at the hotel. And finally, i fullfil the will. Very nice and comfy hotel. Many facilities they had for my kids. My parents also like so much the views, the scenery, they taken many photos coz this hotel have many spots.
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Great hotel!”
Great for business trips & even for families with young kids. Has it’s own mini water park. Amazing hotel ambiance & buffet breakfast. Bars and restaurants available. Good location too.
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Best Hotel in Jakarta For Family with Child”
I have been stayed at Shangri-La Hotel and enjoy the facilities especially for child. More better if Shangri-La also have children Play Ground for Child. Thank you Shangri-La
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Best Hotel in Jakarta for Family”
I have been stayed at Shangri-La Hotel and enjoy the facilities especially for child. More better if Shangri-La also have children Play Ground for Child. Thank you Shangri-La
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Nice hotel”
The staffs are very nice and helpful. Pool is ok for small children. However its weekend so a little bit crowded there. Overall the hotel is highly recommended and I definitely would like to come back to this place. Thanks!
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Enjoyable stay”
Cool pool for kids, hard to find in Jakarta! Like the balcony in my room. Staff and cleanliness are great.
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Dear Bobby, Thank you for sharing your review. I am glad to know that our swimming pool, balcony, colleagues and hotel cleanliness have made your stay a pleasant one. I am looking forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager
Excellent stay with my children”
My family were having a good time staying in Shangri-la. The room is nice and clean. The food is delicious, breakfast got so many varieties. And the best are the pool and kids water play outdoor, my children are very excited with it. Definitely we will come back.
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Dear Andries, Thank you for sharing your review. I am glad to know that our room, food quality, swimming pool and aqua playground have made your stay a pleasant one. I am looking forward to welcoming you back in the future. With Best Regards, Markus Christ General Manager