Sheraton Grand Jakarta Gandaria City Hotel
Enjoy all that Jakarta has to offer with a stay at Sheraton Grand Jakarta Gandaria City Hotel. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Sheraton Grand Jakarta Gandaria City Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Jakarta is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Sheraton Grand Jakarta Gandaria City Hotel. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Sheraton Grand Jakarta Gandaria City Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Sheraton Grand Jakarta Gandaria City Hotel are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Sheraton Grand Jakarta Gandaria City Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Sheraton Grand Jakarta Gandaria City Hotel. Don't forget to make a visit or two to the hotel's pool. At Sheraton Grand Jakarta Gandaria City Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.
Around the property
An array of attractions are a must-see while visiting Jakarta. Find that special item or souvenir that will commemorate your trip to Jakarta at Grand Indonesia Mall located 6.9 km away.
Great stay at Sheraton! ”
I had a very pleasant stay at Sheraton Gandaria City, this was my third time here. I was greeted with a warm welcome by the front officer and manager. Got a surprised writing at the mirror, card and TV! Also had an amazing experience at the club with my son, Mr Mufhi served us delightfully, he made a very delicious ice choco and when my son’s glass was empty he offered to have more. The food at the club also very delicious. Ms Meilani, one of the club staff also make sure that my son enjoy the visit, she offered us to bring some cakes and cookies to the room. Surely would come back again with a complete experience at the club. kudos to all staff at Sheraton Gancit!
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Nice Hotel, nice staff and service”
Staying at Sheraton Gandaria City was really a pleasant for us. From the moment we came,staffs greeted us politely, and let us checked in right away because the room was ready even it's still 12 noon. They took our bag and delivered it to our room right away. They also let us check out late the next day until 2 pm,while other 5 stars hotel sometimes don't give late check out like this Sheraton. Breakfast was also delicious with many things to choose from International menu,Indonesian,and other Asian cuisines. The location of the hotel is also a few steps away from the big Gandaria City mall. You can find almost everything in this giant mall. In short,I really enjoy my stay here and will be back the next time we're in Jakarta again.
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Great Hotel Great Services”
Hotel location next to big mall, great breakfast, superb services everything are perfect. The only drawback us that based on govt regulation child under 12 restricted to enter mall and so my tiddler can not sightseeing to the mall and also didnt allowed to the Hotel swimming Pool area. However, the Hotel compensate with delicous pizza for free delivered to my room was enough to heal the regret for not being able swimming with my toddler. Also, the guest service namely Elin Soliani treat us with good care and managed to rebooked our stay twice during PPKM so that we can stay during lower PPKM time to maximize our experience staying in the hotel, especially tasting the faboulus Anigre Restaurant which was premierly open during our stay after closed during tight PPKM for weeks.
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Convenience for staycation ”
Everything was very nice, clean and tidy. the staff was very attentive and they run very good protocol during this pandemic so we can feel safe during our stay. we ordered in room dining for dinner and breakfast and it taste great. Recommended for staycation.
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The best hotel experience in Jakarta”
Receptionist, especially Denisse(not sure if i wrote her name correctly) she was exceptional- very friendly and kind with lovely smile :) room was very clean & bigger than any of the rooms you can find in Jakarta, room service was really fast. Breakfast was also very satisfying. Highly recommended 😄
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One of best hotel, at this time.”
At check in, receptionist scanned my id without touching it. Also they sterilized the counter before next customer used it for check-in/out. They explained the accommodations very well and detail. For breakfast, they split 4 different time (forgot the detail). We ordered what we want to eat, the menu can be seen by scanning barcode. There's mini buffet contained bread, juice, coffee, granola and fruits. Overall, this hotel is very good.
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1-Night Staycation @Sheraton Grand Jakarta Gandaria City”
We stayed 1 Night @Sheraton Grand Jakarta Gandaria City during pandemi, Room is Very Clean & Neat, wet tissue for disinfectant available, the bed is so big, all facilities were clean & safe (Gym, Swimming Pool & Restaurant), will be our recommendation hotel in Jakarta, Keep Up The Good Work
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Worth the money”
Good location (connecting with mall), clean room, excellent service from staffs (this is important as a hotel image for me), good breakfast. Spacious room for deluxe. I would like to go back again in the future.
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One of the best hotel in Jakarta ”
The hotel is located at Gandaria City Mall. You may find any of your needs because the Mall have everything you need. There are many restaurants, wine shop, supermarket, money changer etc. Great location hotel. It's very convenient. We will definitely stay in Sheraton Grand Hotel while we visit Jakarta.
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Best Staycation”
Staff were very Polite, Friendly and Helpful. Room was terrific and their Room Service were Quick and awesome. We even had plenty of choices for our Breakfast. The Hotel itself is connected to the Mall which made it even a Great place to stay in! Thank you for the Hospitality. Will definitely be back again!
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The Best Hotel in Jakarta, Sheraton Hotel..”
One of my fav hotel in Jakarta. Since it's really modern, and the location is attached to Gandaria City Mall. They also have direct connecting access to Ground floor of the Mall. Without any doubt this was really an amazing staycation experience for me and my family. Thank you, Sheraton Hotel and Agoda..
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Luxury hotel for staycation”
I stayed here for 2 nights staycation during pandemic. They served high standard of cleanliness, scheduled our breakfast & limit crowd in their facilities. Check in process was fast & convenient. Really enjoyed it!
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the best staycation ”
Sheraton Gandaria City is the best option for staycation in Jakarta, beside the hotel is integrated with very good mall of Gandaria City, the hotel it self present the bliss ambience and super family staff, i brought my fahter there as senior citizen and he said he want to repeat it again and the breakfast food very nice
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Nice hospitality of all staffs in hotel and restaurant, representative as 5 star attitude.”
We had welcomed very well since we arrived and checked in by all staffs in lobby and receptionist. When we entered our room that everything already well prepared, nice cool temperature and clean room. Later all amenities, sleeping pijama, and wine glass good delivered to our room as our request. Also we had dinner in Anigre Restaurant to celebrate our wedding anniversary, quality of service was very good, almost of food and drink that we had were good taste. Restaurant Manager had serviced us very nice. At breakfast time, again we got nice service from Restaurant Manager and staffs. Almost all food and drink that served to us, were good taste and clean. Protocol Covid-19 had been applied in our room and restaurant and also in lobby, since we stayed still in pandemic Covid-19 time. We hope we could stay again in this nice 5 star hotel, Sheraton Gandaria City Jakarta, Indonesia. God bless all of us.
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Family friendly and Good Protocols”
Nice and comfortable, the room is clean, and the buffet is great, great facilities, swimming pool is clean.
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Exceptional”
The best hotel so far.!! staff d sheraton ramah pake banget, ini yg dinamakan kerja tapi gak pilih" customer. di bantu sampai beres. khususnya staff yg di Recepcionis check in check out. the best hotel so far
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Great Staycation over the long weekend”
Everything is great. Location connected to the Mall. Food taste and variety is awesome. Facility is Clean and perfectly functions. Staffs are friendly and helpful
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Excellent choice for business trips”
Being a lady alone on a business trip, the hotel offers good security and excellent concierge when they went out of the way to get some medications for my wife.
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hotel with very satisfying service”
excellent for the staf and services....very kind and helpfull...children are very happy...nice swimming pool...will get there again soon
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Convenient location ”
Staff were very friendly, all can speak very good English. Room attendant was so sweet, make a elephant with towels for me. Shopping just a door step from hotel lobby. Very big & clean shopping Centre & alot of nice food there. Thumb up 👍🏻👍🏻
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