Experience Ultimate Comfort and Convenience at Shibu Onsen Kokuya
Shibu Onsen Kokuya is a 4.0 star hotel located in Nagano, Japan that offers a wide range of facilities to make your stay comfortable and convenient. The hotel boasts of a bar, restaurant, room service, safety deposit boxes, valet parking, air conditioning, balcony/terrace, massage, sauna, spa, Wi-Fi in public areas, car park, designated smoking area, shuttle service, Free Wi-Fi in all rooms, luggage storage, shared kitchen, fishing, skiing, karaoke, daily housekeeping, gift/souvenir shop, kosher restaurant, and car park free of charge. Whether you're here for a leisurely vacation or a business trip, Shibu Onsen Kokuya has everything you need to make your stay unforgettable.
Outstanding Service, Delicious Food, and Memorable Experience
Shibu Onsen Kokuya in Nagano, Japan has received rave reviews from its guests, who praise the hotel for its outstanding service, delicious food, and memorable experience. The staff are super friendly, helpful, and speak perfect English, making guests feel welcome and comfortable throughout their stay. The location is perfect for those who want to visit the nearby monkeys, and the hotel itself is breathtakingly beautiful at night. Guests are treated to delicious dinners and breakfasts, and many highly recommend the hotel to anyone looking for a lovely place to stay. Overall, Shibu Onsen Kokuya offers an outstanding experience that guests will never forget.
Experience Unmatched Comfort, Facilities, and Dining at Shibu Onsen Kokuya
Shibu Onsen Kokuya in Nagano, Japan has received exceptional customer ratings, with an impressive overall score of 9.2. The hotel's value for money rating is 8.7, while its facilities score a remarkable 9.3. Guests have rated the food and dining experience at the hotel a near-perfect 9.9, while cleanliness and comfort both score highly at 9.4 and 9.3 respectively. The hotel's location has also received a positive rating of 9.1. However, it is the staff performance that truly stands out, with guests rating it an outstanding 9.5. With such high ratings across the board, Shibu Onsen Kokuya is the ideal destination for those seeking a comfortable, luxurious stay with exceptional dining options and top-notch facilities.
Lovely onsen hotel in an onsen town”
Loved the entire experience. We did the breakfast and dinner option. The staff were lovely even picked us up and dropped us off at the train station and on the morning we went to the snow monkeys we were lucky to get a lift to the snow monkeys gate!! Bonus!! Lots of snow monkeys. A number with their babies. The Japanese dinners were amazing - many smaller plates. I preferred the western breakfast to the Japanese breakfast but glad we tried one of each!! All very lovely. Slept on the on the tatami floor on futons. That was an experience. The hotel has many of its own onsens both inside and out. I much preferred the onsens in our hotel as many of the towns 9 local ones were way too hot for me!
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Exceptional”
The staff was wonderful. The onsen experience was amazing. My skin still feels great two days later. Love the traditional Japanese style experience. Ie. Wearing the fukata, to the wooden sandals, sleeping on the tatami mats.
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Amazing ryokan with the best staff”
Absolutely loved my stay here. I rented a room with a private onsen. The staff are friendly and very helpful. Absolutely loved my stay!
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Exceptional”
Great place for a romantic getaway. Recommended for all couples. Great place for a relaxing getaway
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Great first ryoken experience. ”
Staff was great and helpful. Service exceeded my expectations. For someone who has never been ryoken this was great and the view of the street below was entertaining.
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Nothing can beat this”
This is such a magical place. We felt very pampered by the services provided. We were picked up from the Yudanaka station (free shuttle after 3pm) and once we arrived at the ryokan, our luggages were taken directly to our room. A staff then gave us a quick tour or description of the ryokan before bringing us to our room to explain in more details how everything works. We booked a private onsen and had a sumptuous dinner. Breakfast on the next day was equally good. When we left for the Snow Monkey park in the shuttle bus, the staff came out and waved good bye to us. The ryokan also arranged our luggages to be sent to a cafe so that we can pick them up after our snow monkey trip. On top of that, the ryokan provided some nigiri which we ate on our train trip back to Nagano. This was a nice gesture as we were tight for time. If Th is is your first time going to the Snow Monkey park, I highly recommend that you give this ryokan a go.
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Best service ever”
The ryokan staff are very polite and friendly. They make sure you will have a good time with a full stomach of local delicacies. The hot springs are also superb. You got to soak in all 8 of the ryokan hot spring all by yourself (need reservation before 9:30 and first come first serve after 9:30 till checkout).
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Onsen is great and private”
You can enjoy the private bath with your own family without extra fee further you can visit the 10 public bath freely during your stay before check out It is a quite interesting experience if you enjoy onsen
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Awesome best stay in japan ”
Loved everything Catered for dietary restrictions very well . Picked up from closest train station , dropped us off to snow monkeys. Looked after us very well. No cons very good value for money 1 of best experiences in japan.
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Caring and attentive staff”
Staff were very caring and accommodating. My daughter has soy allergy and staff were very helpful in providing non soy meals for her breakfast and dinner. We had a fantastic time at Shibu Onsen Kokuya. We highly recommended them. Thank you for making our stay so special.
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Wonderful experience ”
From the moment we arrived the Ryokan staff were wonderful. They were kind and attentive throughout and really went the extra mile to ensure our stay was a memorable one. The private onsen was absolutely fantastic and highly recommended. The food was absolutely delicious and Shibu Onsen by night is breathtakingly beautiful. At the end of our stay the staff took us back to Yudanaka station and the overall experience at Shibu Onsen Kokuya was one we will always remember with great fondness.
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Good day to you. We really appreciate your message. Please visit us again. Kind regards Sho
great stay”
We enjoyed our stay at Kokuya. The guy (he was handsome and I told him he looked like a movie actor) who showed us to the room and explained the facilities of the ryokan did a great job. He and his assistant also handled our dinner and breakfast, explaining the various dishes. The food was fabulous. My wife and I have stayed at various ryokan, and I enjoyed the food here the most. For the first time, I could really see and appreciate the presentation aspects of each dish as a work of art. As like most ryokan, Kokoya is not modern, so some westerners might have some quibble with some aspect of the room layout (particularly the entrance to the bathroom--if not careful, you could lose your step when you open the door) or the stairs. When we checked out, the okamisama gave us onigiri to eat on our journey to Nagano. They were delicious. Kokuya also picked us up and dropped us off at Yudanaka station. Thank you, Kokuya, for a great stay.
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Exceptional”
We thoroughly enjoyed our time at the Kokuya ryokan onsen. Aftering arriveing at Yudanaka, we were met by a friendly staff member to catch the free shuttle bus service directly to the door of the hotel (pre arranged the day before by calling the hotel). Check-in is at 3pm, not before. On check-in we had an orenitation of the hotel and given the protocols of bathing and the use of the hot baths. At this onsen, there are two "mixed" baths i.e. suitable for couples, where as the 9 public baths in town are strictly gender specific. Our room was expectionally clean and of traditional style. We found the futon bed exceptionally comfortable. Each room was air-conditioned. The tap water was safe to drink. The staff spoke some English and we had no problems communicating. The ryokan is located is a 10 minute bus shuttle to the snow monkeys (free service from the hotel). Breakfast (Japanese or western style) and dinner (11 course) was included in the room fee that was amazing. We highly recommend this Ryokan/Onsen for people who are looking at experiencing authentic traditional Japanese accomodation and hospitality. It is just brilliant!
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Fantastic stay”
Wonderful stay at this ryokan. Upon arrival at the train station, a volunteer called the hotel to summon a shuttle. Daisy was our wonderful personal English speaking assistant who was with us from arrival to departure . Great food with 8 different baths/onsen in the hotel. Staying in town granted us access to the 9 public baths( think more rustic than spa). The hotel also offered a shuttle to the snow monkey park. We would highly recommend a stay with Shibu onsen kokuya and visiting this area on Japan!
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Good day to you to you. Thank you so much for staying with us. we are so grateful to hear so. Please visit us again soon. Kind regards Sho
Absolutely fantastic - don't miss staying here.”
We just loved Kokuya. The service was outstanding, the experience was great fun and truly memorable and the location to the monkeys is perfect. The only problem was we only had one night there and we didn't have time to experience all the local Onsens. We had our own Onsen attached to our room (highly recommend it) however the small street of Shibu Onsen is full of character and you can just imagine it 100's of years ago. Whilst its touristy it is not at all tacky or disneyfied in any way. In the evening the street is so atmospheric. We even got to see the lunar eclipse from our Onsen on a Cleary starry night. Heaven.
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Well worth the price”
Safe yourself the googling and go for this ryokan in Shibu-Onsen. I chose this over some cheaper options because we had a private toilet in the room and they provided breakfast, dinner and transport from the station for check-in. The stay itself was outstanding. We had a lovely host who spoke in perfect English and explained everything to us. The room itself was spacious and the tatami mats were soft. They made up our mattress beds whilst we had dinner and we slept wonderfully after our hot spring experience. We opted for a room without a private hot spring bath in it as we opted to do the 9 hot spring challenge where you visit all 9 hot spring baths within Shibu-Onsen village. We got all 9 stamps on our collectable souvenir cloths and were pretty tuckered out come dinner time. And boy was dinner a treat! Served in the traditional Kaiseki style, we had 10 separate small dishes to enjoy as part of the menu and they left us comfortably full. Don't hesitate, just go for it!
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Good day to you. Thank you so much for staying with us and giving comments not only trip adviser also here. Please visit us again. Kind regards Sho
Exceptional”
Kokuya was the best accommodation that we stayed at in Japan during our three week stay over the holidays. While the price is a bit higher than some of the other properties in the area, we found it to be well deserved. Some of the highlights for us included: a) A personalized welcome, with the staff from the Ryokan coming to the room with us to show us its various features, and explain the facilities and food options b) The dinner and breakfast (additional extras) were exceptional. These were quality we would expect at a Michelin restaurant. c) The eight onsen available within the facility were impeccably clean, and absolutely gorgeous. They were the best onsen we experienced during our stay in Japan. d) The location is within walking distance to the Monkey Park Absolutely would recommend anyone to stay here to experience the onsen, meals, and service.
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Great location and thoughtful staff”
Price can be high compared to Yudanaka onsens, but it is worth it since you get access to the nine public bath houses available in Shibu onsen area. The staff was also kind enough to drive us back to Yudanaka station when we were checking out.
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Thank you for choosing to stay at KOKUYA HOTEL, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Once again thank you very much and we look forward to welcoming you back to our hotel in the future. Kind regards Sho
Extremely pleasant ryokan... highly recommended”
It was a memorable experience for first-timers at a Ryokan. The room with a private onsen was definitely a luxury. There is nothing more soothing than relaxing in your private onsen with snow flakes falling on your head. The staff of Kokuya were all very friendly, helpful, well-trained and highly professional. All meals are kaiseki style (multi-course Japanese dining) with international/western options available. All the kaiseki dishes were phenomenal as they were extremely tasty and flavorful. Kokuya is definitely highly recommended!!!
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Superb onsens and service!”
The 400 year old ryokan is very well maintained! We booked the standard room and had access to all 6 gender separated onsens and 2 private onsens in the hotel (apparently some of their onsens have the same water sources as the public onsens in shibu). The onsens were open to all guests but I found myself alone in the onsens most of the time so it felt very private. The jap dinner set was amazing! And I want to extend my thanks to the ryokan staff for letting us in the rooms early as we arrived before check in time. I have nothing but compliments for this ryokan. Though slightly pricey, I would say the money spent was worth it!
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